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What’s changing 
Google Drive is designed to work with keyboards, screen readers, braille devices, screen magnification, and more. Today, we’re excited to improve the accessibility of Google Drive by enabling first-letters navigation. 


First-letters navigation enables users to quickly and easily navigate a list of items in Drive via keypress. Users can move focus within a file list in Drive by pressing the first letter(s) of the file's name. Pressing the same letter again will navigate to the next item starting with that letter. 


In order to support first-letters navigation on Drive, we are migrating the existing single-letter shortcuts on Drive to multi-key shortcuts. 
First-letters navigation in Drive



Additional details 
Starting today, you can begin opting into the new shortcuts immediately through a banner notification in Drive or by going to Drive > Settings > Keyboard shortcuts > Update now. On August 1, 2024, Drive keyboard shortcuts will be automatically updated to first-letters navigation for all users. Once shortcuts are updated, you will also be able to see shortcuts where applicable in menus and on hover in toolbars in Drive. 


Getting started 

Rollout pace 
 
Availability 
  • Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts 
Resources 
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3 New updates

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Customizable Home tab for Google Chat apps 
Recently, we announced the availability of the "Home" tab for Google Chat apps through the Google Workspace Developer Preview Program. This feature allows developers to create a new tab in their Chat apps, known as “App Home”. App home can be customized to display user-specific dashboards, a list of open items and tasks, and more. We’re excited to announce this is now generally available for Google Workspace developers. | Rollout to Rapid Release domains and Scheduled Release domains is complete. | Available to all Google Workspace customers. | Learn more about sending an app home card message for a Google Chat app.
Customizable Home tab for Google Chat apps

Create Looker Studio reports from Google Sheets 
Looker Studio enables users to quickly build interactive reports and dashboards, and starting today they can now be created directly from Google Sheets. More specifically, users can: 
  • Pick which sheet or cell range to use in the generated report on Looker Studio. 
  • Transform the data in Sheets to an automatically generated Looker Studio report in a single click, and save and share the report with an individual or a team. 
The Looker Studio report remains connected to the Sheet, and can be refreshed to reflect data updates. | Rolling out to Rapid Release domains and Scheduled Release domains now. | Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn how to create a Looker Studio report from Google Sheets. 

Create Looker Studio reports from Google Sheets

Export Gemini data for users in your organization 
Super admins can now export all of their users Gemini data, including prompts and Gemini’s responses to those prompts. Expanding takeout to include Gemini data continues to ensure that our customers have control over their organization’s data in order to manage their data privacy and compliance needs. | Rollout to Rapid Release domains and Scheduled Release domains is complete. | Available to Google Workspace customers with the Gemini Enterprise and Gemini Business add-on, as well as those customers with Gemini (gemini.google.com) enabled for their users. | Learn more about exporting Gemini data, exporting all of your organization’s data, and exporting data by organizational unit, group, or user. Additionally, you can use the Help Center to learn more about allowing your users to download their data.





Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


External participants can now join Google Meet client-side encrypted calls 
We’re enhancing the experience for client-side encrypted Google Meet calls to include support for inviting external participants, including users without a Google account. | Learn more about external participants joining CSE Meet calls. 


Client-side encryption can now be selected as a data loss prevention condition 
You can now use client-side encryption as a condition for a data loss prevention (DLP) rule. | Learn more about the DLP rule. 


Seamlessly transfer between devices during a Google Meet call 
You can now smoothly transfer between devices while on a Google Meet call without hanging up and rejoining. | Learn more about transferring between devices during a Google Meet call. 


Import data from Slack to Google Chat using CloudFuze 
With the CloudFuze integration, you can move messages and memberships from Slack channels into Chat spaces. CloudFuze also imports data while maintaining historical timestamps to ensure users can start using spaces right where they left off. | Learn more about Google Chat and CloudFuze.


Get notified about application load failures for your Google Meet Hardware devices 
You can now opt-in to receive email or text message notifications when application load failures occur. Subscribing to alerts can help you stay on-top of what’s happening across your hardware fleet and quickly take action to resolve these issues. | Learn more about application load failure notifications.


Workspace Data Protection rules are now available for Gmail in Beta
Launching first to beta, we’re introducing data loss prevention rules for Gmail. Data protection rules help admins and security experts build a stronger framework around sensitive data to prevent personal or proprietary information from ending up in the wrong hands. | Learn more about Data Protection rules.



Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).   

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What’s changing 
Launching first to beta, we’re introducing data loss prevention rules for Gmail. Data protection rules help admins and security experts build a stronger framework around sensitive data to prevent personal or proprietary information from ending up in the wrong hands. This functionality is already available in Google Chat and Google Drive, and in Gmail you’ll be able to create, implement, and investigate rules in the same manner. 


Admins can create data protection rules to flag sensitive information from leaving your organization. These rules are applied to outgoing messages sent internally or externally and admins can choose whether all content (including attached files and images), the body of the email, email headers, or subject lines should be scanned. You can configure your rules to look for sensitive text strings, custom detectors, or select predefined detectors. If a message violates a rule, admins can choose to:

  • Block message — the sender will receive a notification about message delivery failure and more information about the policy they violated.
  • Quarantine message — the message will require review and approval by an admin before delivery. If the message is rejected by an admin, the user may receive a notification about it.
  • Audit only — the message is delivered, but it is captured in rule log events for further analysis. This is particularly advantageous because it allows admins to assess the impact of rules before introducing them to your end users.

Data loss prevention for Gmail are available for select Google Workspace customers (see the “Availability” section below) — no additional sign-up is required to use the feature. 

Create data protection policies for Gmail alongside Drive and Chat

Build flexible conditions with selection of predefined and custom detectors of sensitive information

Set up a rule with Audit Only action applied to messages sent outside of organization. The severity level for event logging is set up to ‘Medium’ and alerting via Alert Center is turned on 

Detailed information about the event in the Alert Center

Overview of DLP incidents in the Security Dashboard with further option to investigate audit logs in detail

Who’s impacted
Admins and end users



Why it’s important

In addition to detecting sensitive content, DLP in Gmail offers additional benefits such as:

  • Simplified deployment and data protection policies management with rules for Gmail, Drive and Google Chat unified into the same area and workflow.
  • Advanced detection policies with flexible conditions, wide selection of predefined detectors for global and regional information types, custom detectors (Regular Expressions and word lists), targeting on specific parts of a message (header, subject, body). 
  • Granular configuration of policies scope, defining sender audiences (at domain, OU, and group levels) and recipient audiences (internal, external, both).
  • Actions with various levels of restriction such as block delivery of message (Block), quarantine message for review (Quarantine), and log event for future audit (Audit only).
  • Tools for incident management and investigation such as the Alert Center, Security Dashboard and Security Investigation Tool.


Additional details
How does DLP in Gmail compare to Content Compliance rules?
Content compliance in Gmail does offer similar functionality in that you can create rules to prevent messages that contain specific content from being sent. However, unlike DLP in Gmail, admins have no way to preview the impact of these rules before deploying them broadly.


Further, content compliance offers a variety of features that are better suited for filtering content. For example, you can:
  • Set up a metadata match on a range of IP addresses, and quarantine messages from IP addresses outside of the range.
  • Route messages with content that matches specific text strings or patterns to a specific department, suited the best to process information.

Getting started
  • Admins: 
    • Data loss prevention rules can be configured at the domain, OU, or group level. DLP rules can be enabled in Gmail in the Admin console under Security > Access and data control > Data protection. Visit the Help Center to learn more about controlling sensitive data shared in Gmail.
      • Note that you can modify existing DLP rules for Drive and Chat to also apply to Gmail. 
    • DLP events can be reviewed in the Security Investigation Tool or Security > Alert Center, if alerts are configured in rules.


    • We recommend selecting “Audit only” when you’re setting up a rule. When selected, messages that match the conditions of a rule will be delivered with the detection being logged. This allows you to rest new rules and monitor their performance, or to passively monitor the  environment without interrupting email flow for your users.

    • Note on asynchronous and synchronous scanning: With DLP for Gmail, data protection rules are scanned asynchronously, which means that the message is blocked or quarantined after it leaves the sender’s mailbox and before being dispatched to the recipient. We’re working on the ability to scan data protection rules synchronously when a user hits “Send” in order to notify users about sensitive content before the message leaves their mailbox. 


    • Please share your feedback on this feature with us — this will help us continue to improve the experience as we move through beta and toward general availability. You can share your feedback by selecting the “Send feedback” button located in the bottom left corner of your screen of any data protection related page in the Admin console.


  • End users: When configured by your admins, you’ll be notified if your message contains information that violates a DLP rule

Rollout pace
Availability
Available to Google Workspace:
  • Enterprise Standard, Enterprise Plus
  • Education Fundamentals, Standard, Plus, and the Teaching & Learning Upgrade
  • Frontline Standard
  • Cloud Identity Premium customers

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What’s changing 
As part of an ongoing series of improvements for managing Google Meet hardware devices, we recently announced that we would begin capturing application load failures across Meet hardware devices. Beginning today, you can now opt-in to receive email or text message notifications when these failures occur. Subscribing to alerts can help you stay on-top of what’s happening across your hardware fleet and quickly take action to resolve these issues.


Getting started

Rollout pace
  • Rapid and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on April 25, 2024. We anticipate rollout to take around six weeks to complete.

Availability
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What’s changing
We recently announced the ability to import data from other messaging platforms using the Google Chat API. To build upon this, we’re excited to announce a new migration solution from CloudFuze that enables you to import data from Slack into Google Chat. 

With this integration, you can move messages and memberships from Slack channels into Chat spaces. CloudFuze also imports data while maintaining historical timestamps to ensure users can start using spaces right where they left off.
Import data from Slack to Google Chat using CloudFuze


Who’s impacted 
Admins and developers 


Why you’d use it 
Developed in collaboration with Google Workspace, CloudFuze imports your knowledge repository from Slack into Google Chat. 


Additional details 
To import user data from other messaging platforms into Google Chat, please review the original blog post on how to create a Chat app to migrate data. 

Visit the CloudFuze resource page to learn more about user integrity preservation, optimum Cloud Authentication, migration security and more. 


Getting started 

Rollout pace 

Availability 
  • Available to all Google Workspace customers. Note that a separate CloudFuze licensing is required to enable data migrations. 

Resources 
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What’s changing

In today's world, getting our work done can happen from many locations, across many devices. Beginning today, you can smoothly transfer between devices while on a Google Meet call without hanging up and rejoining. For example, if you were taking a Meet call on your mobile phone or tablet, you could smoothly switch to your laptop when you arrived at your desk. You’ll notice the new “Switch here” option when joining a meeting on your laptop, which will switch the call from your mobile devices while maintaining an ongoing conversation and without worrying about missing important information. 

Select the “Switch here” option to seamlessly switch between devices without interruption


Getting started
Rollout pace

Availability
  • Available to all Google Workspace customers and users with personal Google accounts 

Resources


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What’s changing 
You can now use client-side encryption as a condition for a data loss prevention (DLP) rule. As with other DLP rules, you’ll be able to configure: 
  • If users are warned before sharing externally. 
  • If users are blocked from sharing externally. 
  • The ability to download, print, or copy the document are disabled for commenters and viewers. 
  • Whether these events should be sent to the Alert Center for further investigation. 

Client-side encryption goes beyond the latest cryptographic standards used by Workspace by giving organizations authoritative control and privacy as the sole owner of private encryption keys and the identity provider of the encryption keys. Combining client-side encryption with DLP rules help our admins build an even stronger framework around sensitive data and information.


Getting started
Rollout pace


Availability
Available for Google Workspace:
  • Enterprise Plus
  • Education Standard and Plus


Resources

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What’s changing 
We’re enhancing the experience for client-side encrypted Google Meet calls to include support for inviting external participants, including users without a Google account. Admins will need to turn on access for external participants and determine which identity provider the guest uses to join.




Who’s impacted
Admins and end users


Why it’s important
Meet already encrypts all of your data at rest and in transit between our facilities — client-side encryption gives users direct control of their encryption keys and the identity service that they choose to authenticate for those keys. Adding support for external participants means customers can collaborate with any of their stakeholders safe in the knowledge that only the meeting participants can decrypt the call media. This feature further extends the privacy and compliance capabilities of Google Meet and is the latest security enhancement, alongside encryption for in-meeting chat messages, co-host support, and the ability to join an encrypted meeting from a mobile device. For more information about client-side encryption for Google Meet, see our original announcement.


Getting started
  • Admins: Admins will need to update their IdP/KACLS configurations to open up for external participants and determine which third-party Identity Providers they can use to join a client-side encrypted meeting. Visit the Help Center for more information on providing external access to client-side encrypted content.

  • End users: 
    • Organizing encrypted calls: To turn on client-side encryption for a meeting, go to a calendar event with Meet video conferencing, navigate to Settings (cog-wheel  icon) > Security and select “Add encryption”. 
      • Contact your administrator to learn about your organization's policies and which external identity services and guests have been configured to allow access. Visit the Help Center to learn more about inviting participants to client-side encrypted meetings.
      • Note that only directly invited participants can join client-side encrypted meetings.

    • Joining encrypted calls: External users will validate their identity using a method supported by the Identity Provider. Authentication methods vary between providers. Some common options could be to log in with an account from e.g. Google or Microsoft, or by receiving an email with a one-time password. Visit the Help Center to learn more about client-side encrypted meetings.
Rollout pace

Availability
Available to Google Workspace:
  • Enterprise Plus
  • Education Standard and Plus
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1 New update

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Enhancing search within the Google Drive app on Android devices
Last month, we introduced numerous improvements to the Google Drive search experience on iOS devices. Today, we’re excited to announce that these enhancements will be available on Android devices as well. | This feature is available for Rapid Release domains and is rolling out now to Scheduled Release domains. | Available to Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn more about finding files in Google Drive. 




Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Build a Dialogflow CX Google Chat app that understands and responds with natural language 
The enhanced Dialogflow CX, now generally available, provides a new way of designing virtual agents by taking a state machine approach to agent design. Now, developers have clear and explicit control over a conversation, enjoy a better end-user experience, and gain access to an improved development workflow. | Learn more about Dialogflow CX Google Chat apps.


Dark mode now available in Google Drive web 
We’ve introduced a highly requested feature: Dark mode in Drive on web. This new setting aims to provide you with a more comfortable, customizable viewing experience for Drive. | Learn more about dark mode.


Launch the FigJam whiteboard app directly from Google Meet Series One Board 65 and Desk 27 devices 
You can now launch FigJam both in and out of an active Meet call from the Series One Board 65 and Desk 27 devices. | Learn more about the FigJam whiteboard app.


Use annotations to enhance your presentations in Google Meet 
We’ve introduced annotation tools in Google Meet. Presenters and their appointed co-annotators can use these tools to highlight content or make other notations over presented content. Annotations will be on by default when you begin presenting — you can open the annotations menu to access various tools such as a pen, disappearing ink, sticker, text box, and more. | Learn more about annotations. 


Promote space members to space managers using the Google Chat API 
You can now use the Chat API to promote space members to space managers. | Learn more about managing members using the Chat API. 


Available in beta: automatically log Google Voice calls made to Salesforce contacts 
We’re introducing a beta integration between Google Voice and Salesforce that makes it easier to track details of calls made in Voice. | Learn more about logging Google Voice calls made to Salesforce contacts. 


Google Chat apps can now subscribe to event notifications 
Google Workspace developers registered in our Developer Preview Program have been able to build Chat apps that can subscribe to Chat events using the Google Workspace Events API. We’re pleased to announce that as of today, this functionality is now available to all Workspace developers. | Learn more about Chat apps subscribing to event notifications. 


Now generally available: Chat interoperability between Google Chat and other messaging platforms 
At Google Cloud Next 2023, we announced interoperability between Google Chat, Microsoft Teams and Slack— powered by Mio and previously available to Workspace customers through a Beta program. We’re pleased to announce that as of today, this solution is generally available for Google Workspace customers. | Learn more about the interoperability of Google Chat.


Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).   





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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing
At Google Cloud Next 2023, we announced interoperability between Google Chat, Microsoft Teams and Slack— powered by Mio and previously available to Workspace customers through a Beta program. We’re pleased to announce that as of today, this solution is generally available for Google Workspace customers. 


Interoperability will enable organizations that use Google Chat and other messaging platforms within their domain to provide a more seamless experience for their users.




Getting started
  • Admins: Learn more about Mio and visit the Mio Help Center for more information.
  • End users: There is no end user action required.

Rollout pace

Availability
  • Available to all Google Workspace customers. Note that separate Mio licensing is required to enable interoperability.


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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.


What’s changing
Google Workspace developers registered in our Developer Preview Program have been able to build Chat apps that can subscribe to Chat events using the Google Workspace Events API. We’re pleased to announce that as of today, this functionality is now available to all Workspace developers.


Chat apps can receive events about the following types of changes in Google Chat:

  • New memberships
  • New or removed reactions to a message
  • New, updated, or removed members in a space
  • Changes to a space, such as the space name or description

Subscribing to these notifications allows Chat apps to respond to important actions in real-time. For details, see subscribe to Google Chat events in the Google Workspace Events API documentation.


Getting started

Rollout pace

Availability

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[Update - June 24, 2024]: This beta is now closed and will no longer be accepting new applicants.What’s changing 
Launching in beta, we’re introducing an integration between Google Voice and Salesforce that makes it easier to track details of calls made in Voice. When enabled: 

  • Salesforce contacts will be displayed in Google Voice. 
  • Google Voice calls will now be logged to any matching Salesforce contact.

Salesforce contacts are denoted with the Salesforce logo. 




Who’s impacted

Admins and end users


Why you’d use it

This integration helps improve visibility across the various stakeholders that rely on Salesforce as a key tool in their workflow. When enabled, Google Voice calls will be automatically logged in Salesforce, ensuring that there is a record of that interaction for all to see. Additionally, you can jump from Google Voice to the Salesforce call log to add notes and more context. This helps eliminate the need for users to switch between multiple applications and manual record keeping, and make it easier for other team members to see the latest activity in Salesforce.

Getting started

  • Admins: 
    • This feature will be OFF by default and can be enabled at the Organizational Unit (OU) level. Visit the Help Center to learn more about integrating CRM with Salesforce.

To turn on the Google Voice and Salesforce integration, navigate to Apps > Google Workspace > Google Voice > Policies > Salesforce integration


You’ll then be directed to the Google Voice and Salesforce connection page to complete the set-up.


  • End users: You’ll see banners in Google Voice on web and mobile when this integration is enabled by your admin. 
Banners inside the Voice app will indicate when Salesforce has been integrated.






After you make a Voice Call to a Salesforce contact from either our web or mobile app, you will be notified that the call is logged to Salesforce in the call log.

You’ll see when a call has been logged to Salesforce — you can click on this notification to open Salesforce.

Logged calls within the Salesforce UI.


To make the most out of the integration, we recommend that you install the Google Voice Chrome Extension.

Rollout pace
  • This beta is now closed and is no longer accepting new applicants.

Availability
  • Available to Google Workspace customers with Voice Standard or Premier and Salesforce Enterprise, Unlimited, or Lightning versions

Resources





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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing
Last year, we announced the ability to create spaces, memberships, group chats, and more using the Google Chat API. 

Today, we’re excited to introduce enhanced membership management using the Chat API. Specifically, you can now use the Chat API to promote space members to space managers. 
Promote space members to space managers using the Google Chat API


Getting started 

Rollout pace 

Availability 

Resources 
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What’s changing 
We’re excited to introduce annotation tools in Google Meet. Presenters and their appointed co-annotators can use these tools to highlight content or make other notations over presented content. Annotations will be on by default when you begin presenting — you can open the annotations menu to access various tools such as a pen, disappearing ink, sticker, text box, and more. 


To assign a co-annotator, from the people panel or by hovering over a user’s video tile, select more options (three-dot icon) > add as co-annotator. For more information about who can co-annotators, see the “Additional details” section below. 


Annotating and co-annotating are available for select Google Workspace editions (see availability section below). Anyone can view annotated content during a meeting.


Selecting various annotation tools


Using the pen tool to highlight a specific section of presented content




Who’s impacted
End users


Why you’d use it
Annotation tools can help you better showcase content and engage with your audience while presenting content in Google Meet. They can be useful in a variety of situations, including:

  • Guiding large groups of users through content, such as a new software training
  • Capturing information in real time, like jotting down brainstorming ideas
  • Building on concepts in the classroom, like creating a sentence structure or highlighting key information to help students think through a problem
  • Demonstrating steps to solve a math equation

Additional details
At the time of launch, please note that:
  • Android users can use annotations when they present their screen and select the Entire Screen option. Android co-annotation will follow in a future release.
  • iOS users cannot use annotations when presenting. They can use annotations if they are appointed a co-annotator by a web user.
We’ll provide more information here on the Workspace Updates blog as functionality for mobile devices expands.


Meet hardware availability
Annotations will be available on Series Desk 27 and Board 65 devices during a future release. When support is added, you’ll be able to add these boards as a co-annotator.

Getting started
  • Admins: There is no admin control for this feature.
  • End users: This feature will be available when you initiate a presentation in Google Meet. Visit the Help Center to learn more about using annotations in Google Meet.
Rollout pace

Availability
Available for Google Workspace:
  • Business Starter, Standard, and Plus
  • Enterprise Starter, Standard, and Plus
  • Frontline Starter and Standard
  • Essentials, Enterprise Essentials, and Enterprise Essentials Plus
  • Education Standard, Plus, the Teaching & Learning Upgrade
  • Workspace Individual subscribers

Resources

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What’s changing 
Since September 2023, Workspace users have enjoyed the convenience of launching FigJam, Figma’s free online whiteboard, directly in Google Meet. We’re excited to announce that you can now launch FigJam both in and out of an active Meet call from the Series One Board 65 and Desk 27 devices.




Who’s impacted
Admins and end users


Why you’d use it
Prior to this update, these rich collaborative tools were only available within a Meet call — now you can launch them from Board 65 and Desk 27 devices outside of a call for on-demand collaboration and problem solving. Existing Jamboard customers can find more resources related to the FigJam and Google Meet integration here.


Additional details
Migrating your Jamboard files to Figma
Figma’s integration allows users to easily migrate their existing Jamboards to FigJam files through the FigJam importer. 


Device support for additional apps
This enhancement is part of the next phase of digital whiteboarding for Google Workspace. We’ll continue to keep you updated as we add support for launching additional applications directly from Board 65 and Desk 27 devices. 


Getting started
Rollout pace

Availability
  • Available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices
Resources

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