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[Update] 
August 10, 2023: We've made some adjustments to the timeline of this upgrade — see below for more information.



What’s changing
In 2022, we introduced in-line threading for Google Chat and since March 2023, all newly created spaces in Google Chat are in-line threaded by default. 


As we continue to move toward a single, streamlined flow of conversation in Google Chat, all existing spaces organized by conversation topic will be upgraded to the in-line threaded experience. This upgrade will start in September 2023, and is expected to be completed by the end of Q1 2024. In the meantime, existing legacy threaded spaces will continue to function as is until the upgrade is complete. 

Space organized by conversation topic


In-line threaded spaces




Ahead of the upgrade, Google Workspace admins, partners, and resellers will receive an email with more information about what to expect before the upgrade. 


Who’s impacted 
Admins and end users 


Why it’s important 
Google Chat continues to evolve to meet the needs of our users with new and agile features. In order to provide a consistent user experience and reduce complexity, all Google Chat spaces will use the in-line threading by the end of Q1 2024.


In-line threading allows users to reply to any message and create a discussion separate from the main conversation. Users can also follow specific threads, whereby they’ll receive notifications for replies and @ mentions in that thread, helping to cut through clutter and stay on top of what matters most. Additionally, users will be able to take advantage of other upcoming helpful features such as quoting messages, message linking, and more. 


Additional details 
Messages sent before the upgrade will be retained, and will be arranged chronologically, instead of by topic. There will also be a separator titled “Begin New Topic” to indicate every time a new topic was started. 


In some cases, when people have responded on older topics, the new chronological order takes precedence. This means that messages may not appear next to the original topic, but rather according to their timestamp. When this occurs, the new response will quote the last corresponding message that it is replying to, as seen in the second image below. 


You’ll also see a separator between the last message sent before the migration, and a message indicating that the space has been upgraded to a space with in-line replies. Going forward, all new messages will feature in-line threaded functionality — more information on the post-migration experience will be shared via email to admins, partners, and resellers. 

Before the upgrade: conversations grouped by topic 

After the space has been upgraded to in-line threading, messages sent before the upgrade will be arranged chronologically, instead of by topic. 


Getting started 
You’ll see a banner in all the spaces that will be impacted by the migration as FYI before the actual migration.



Availability 
  • This update impacts all Google Workspace customers 

Resources
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What’s changing 
Recently, we announced a dedicated tool in the Admin console for managing spaces in Google Chat. To further enhance the tool’s functionality, we’re giving admins the ability to: 
  • Delete individual spaces
  • Remove individual members from a space 

Deleting individual spaces

Removing individual members from a space




More information regarding the space management tool can be found in our initial announcement. 


Getting started 
  • Admins: 
    • This feature is available for all super admins by default. In the Admin console, navigate to Apps > Google Workspace > Settings for Google Chat > Manage spaces. Visit the Help Center to learn more about managing spaces in the Admin console. 
    • Delegated admins need to have the “Manage chat and space conversations” role to access space management — visit the Help Center to learn more about administrator roles.
  • End users: There is no end user action required. 

Rollout pace

Availability 
  • Available to all Google Workspace customers 

Resources 
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What’s changing 
In addition to the information already captured in Voice audit logs, such as date, call source and call destination, you’ll see specific per-call performance information, including: 
  • Round Trip Time 
  • Packet Loss per 1000 
  • Jitter 

This supplementary data can help you identify and troubleshoot potential network issues impacting call quality across your organization. 

Getting started 
  • Admins: You can view Voice audit logs in the Admin console by going to Reporting > Audit and investigation > Voice log events. Visit the Help Center to learn more about Voice log events and Troubleshoot Google Voice call quality. 
  • End users: There is no end user action required. 

Rollout pace 

Availability 
  • Available to all Google Workspace customers who can use the security investigation tool: 
    • The Security investigation tool is available to Enterprise Plus, Education Standard, and Education Plus. 
    • Admins with Cloud Identity Premium, Enterprise Standard, and Education Standard can also use the investigation tool for a subset of data sources. 

Resources 
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5 New updates

Unless otherwise indicated, the features below are fully launched or in the process of rolling out (rollouts should take no more than 15 business days to complete), launching to both Rapid and Scheduled Release at the same time (if not, each stage of rollout should take no more than 15 business days to complete), and available to all Google Workspace customers.


Improving the Google Meet experience on foldable devices
If you’re using Google Meet on a foldable device, you’ll notice an improved experience in tabletop mode. Meet will automatically adjust the grid layout and control bar to best suit your device, making it easier to participate and interact during meetings. | Learn more about joining a video meeting.


Additional refinements to email notifications sent from Google Classroom
We’re updating the email notification experience in Google Classroom to make it easier for students and teachers to find the right information more efficiently in order to take action in Classroom. Specifically, you’ll notice refreshed visual design and language, clearer focus on action items, and easier access to notification settings. | Learn more about managing notification.
Additional refinements to email notifications sent from Google Classroom

Introducing new keyboard shortcuts in Google Sheets
We’re adding new keyboard shortcuts to Google Sheets to help you increase your productivity and perform actions faster. Examples include: applying/removing bold formatting, moving to the next Sheet, and displaying the Find and Replace box. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for June 7, 2023. | Learn more about keyboard shortcuts for Google Sheets.

Find what you need faster with new Google Drive organizational options
You will now have more control over how files and folders are displayed in various views within Google Drive for Web. For example, we’re adding a new drop-down menu in both grid and list layouts that will enable you to select whether folders should always appear "on top" or if they should be "mixed with files". Additionally, while in the Search view, the new menu will provide display options specifically related to your search, which returns results sorted by relevancy and modification date. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for June 7, 2023. | Learn more about viewing & reordering your files and folders.




Pin multiple participants from Google Meet Hardware devices
You can now pin multiple video tiles using Google Meet hardware. Pinning can be used to highlight speakers, presentations, and other key attendees in the video feed. Now you can use this functionality however you’re joining a meeting: desktop, mobile, or a conference room. | Available to all Google Workspace customers with Google Meet Hardware. | Learn more about pinning Google Meet participants.


Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Simplify workflows in Google Docs with variable chips
We introduced variable chips, a new feature that makes document creation for things like invoices, contracts, or broader communications much easier. | Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Plus customers and Nonprofits only. | Learn more about variable chips in Google Docs.


Extending client-side encryption to chat messages in Google Meet
If you’re using client-side encryption for Meet, in-meeting chat will now be supported. As with the audio and video content of your client-side encrypted meetings, all in-meeting chat messages will be encrypted and inaccessible by any third party, including Google. | Available to Google Workspace Enterprise Plus, Education Standard, and Education Plus customers hosting client-side encrypted calls only. | Learn more about client-side encryption for in-meeting chat on Google Meet.


Adding new capabilities to timeline view in Google Sheets
We added the following capabilities to expand the timeline view feature: enhanced formatting options, including card text truncation and the undo/redo option, a card collapsed view that enables you to merge cards into a single row for each card group, and print and download support. | Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus, Education Standard, and the Teaching and Learning Upgrade customers only. | Learn more about timeline view in Google Sheets. 


Set expirations for files in shared drives using Google Drive API
Developers will now be able to fully control file expirations via the Google Drive API (creating, reading, updating, deleting), and users will be able to see, but not edit file expirations in the sharing dialog. | Available to Google Business Standard, Business Plus, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, the Teaching and Learning Upgrade and Education Plus customers only. | Learn more about setting expirations for files in shared drives using Google Drive API. 


Enable your users to report inappropriate messages for review
Admins can enable content reporting for their Google Chat users. Once a user has flagged a message, admins can find more information about the incident in the Security Investigation Tool and decide whether further action is needed. This feature is available for Google Chat on the web and mobile devices. | Available to Google Workspace Enterprise Plus, Education Standard, and Education Plus customers only. | Learn more about reporting inappropriate messages. 

Contacts delegates can now update labels and manage “Other” contacts
We’re updating the functionality for delegated users to manage contact labels on behalf of their delegator via contacts.google.com. While this functionality was previously available in Gmail, they can now be managed directly at the source: Contacts. This will happen in two phases: 

Beginning this month, delegators will be prompted to review and re-approve access for their existing delegates. If existing delegates are not re-approved before July 2023, they will lose access to manage contacts. | Learn more about these additional capabilities for Contacts delegates and additional action required.

Improving consistency of Gmail data across the Security Investigation Tool and BigQuery
In August 2022, we announced the movement of the existing Gmail logs in BigQuery to Google Workspace logs and reports in BigQuery, creating a single space to access all of your Google Workspace audit events. 

To further improve this experience, you’ll see all Gmail log events from the Security Investigation Tool (SIT) in your Google Workspace logs and reports in BigQuery. This includes device types and post-delivery actions (for example open, delete, clicked links, and attachment downloads). | Learn more about the newly added columns.

Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog post for additional details.


Rapid Release Domains:
Scheduled Release Domains:
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What’s changing 
In August 2022, we announced the movement of the existing Gmail logs in BigQuery to Google Workspace logs and reports in BigQuery, creating a single space to access all of your Google Workspace audit events. 


To further improve this experience, you’ll see all Gmail log events from the Security Investigation Tool (SIT) in your Google Workspace logs and reports in BigQuery. This includes device types and post-delivery actions (for example open, delete, clicked links, and attachment downloads). This change will give admins a more complete picture of Gmail activity happening in their domain, and bring consistency across reporting tools. 


Use the table below to familiarize yourself with the newly added columns — complete details can be found in our Help Center.


List of newly added columns

Description

event_info.mail_event_type

The event type corresponds to the Event attribute in Gmail log events in Security Investigation Tool.

event_info.client_context.client_type

The type of client or device where the action occurred, including: WEB, IOS, ANDROID, IMAP, POP3, and API.

event_info.client_context.session_context.delegate_user_email

Email address of the delegated user who performed the action on the account owner's behalf.

message_info.attachment.file_name

File attachment name.

message_info.post_delivery_info

Information about the post-delivery event.

message_info.post_delivery_info.action_type

Post-delivery action type.


message_info.post_delivery_info.interaction

Information about the user's interaction with message links, Drive items, or attachments.

message_info.post_delivery_info.interaction.link_url

The URL associated with the interaction, which is set only for link click interactions.

message_info.post_delivery_info.interaction.drive_id

The unique ID of the Google Drive item associated with the interaction. This ID is used to access the item in Drive.

message_info.post_delivery_info.interaction.attachment

The target attachments of the interaction, which are set only for attachment interactions.

message_info.post_delivery_info.interaction.attachment.file_extension_type

File extension (not MIME part type), not including the period.

message_info.post_delivery_info.interaction.attachment.malware_family

Malware type, if malware is detected during message handling.

message_info.post_delivery_info.interaction.attachment.file_name

Attachment file name.

message_info.post_delivery_info.interaction.attachment.sha256

SHA256 hash of the attachment.


Getting started

Rollout pace

Availability
  • Available to Google Workspace Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Plus, Education Standard 
  • Not available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Frontline, and Nonprofits, as well as legacy G Suite Basic and Business customers

Resources
 
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[Update - October 12, 2023]: Please refer to this post for an updated timeline and more information regarding this change.


What’s changing 
We’re updating the functionality for delegated users to manage contact labels on behalf of their delegator via contacts.google.com. While this functionality was previously available in Gmail, they can now be managed directly at the source: Contacts. This will happen in two phases: 


Beginning this month, delegators will be prompted to review and re-approve access for their existing delegates. If existing delegates are not re-approved before July 2023, they will lose access to manage contacts. See below for guidance.




Additionally, Admins can make these adjustments for users in their domain using the Admin SDK API to remove and re-add the contacts delegate privilege.


Beginning July 2023,  all users who have been approved or assigned as Contacts delegates will be able to update labels and manage Other contacts.  


Who’s impacted
Admins and end users


Why it’s important
For many of our customers, administrative support for managing inboxes is business critical — this includes making sure that contacts are properly sorted and labeled. 

Getting started

Rollout pace

Availability
  • Available to all Google Workspace customers

Resources
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What’s changing

For select Google Workspace customers, admins can enable content reporting for their Google Chat users. Once a user has flagged a message, admins can find more information about the incident in the Security Investigation Tool and decide whether further action is needed. This feature is available for Google Chat on the web and mobile devices.

Admins can turn content reporting on for 1:1 messages, group messages, or messages in spaces, and select which reporting categories are available for their users, such as harassment or rude behavior, sensitive information, and more. Admins can also customize the language in the reporting dialog box to educate users about next steps following the report submission.

When you turn content reporting on, you can select which reporting categories to show to your users and which conversation types content reporting is available for.

Who’s impacted
Admins and end users 


Why it’s important
Effective collaboration in the modern workplace requires a sense of psychological safety for users and appropriate protections for sensitive business data. Content reporting in Google Chat enables users the opportunity to report inappropriate messages for review. This can include anything from offensive , discriminatory or explicit content, sensitive data that should not be shared (personal or proprietary), and more. This is critical for our customers, especially those of larger organizations and in regulated industries, to stay on top of potential abuse and inappropriate use of Chat in their organization. 


Further, admins can use the Security Investigation Tool to decide whether data protection rules need to be created to proactively prevent similar messages from being shared in the future.

In the Security Investigation Tool, you can search for reported messages, view additional conversation information, and see the chat transcript for more context.




Along with recent updates such as managing Google Chat spaces in the admin console, we hope this feature helps admins manage Chat across their organization.


Getting started
Reporting a message on the web

 
Reporting a message on a mobile device


Rollout pace


Availability
  • Available to Google Workspace Enterprise Plus, Education Standard, and Education Plus customers

Resources





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What’s changing
Last year, we announced the ability to set expiring access when sharing files in My Drive. To expand upon this, we’re adding the option to set expirations on files that reside in shared drives using the Google Drive API. 

Specifically, developers will now be able to fully control file expirations via the API (creating, reading, updating, deleting), and users will be able to see, but not edit file expirations in the sharing dialog. 
Set expirations for files in shared drives using Google Drive API
Getting started 
  • Admins: There is no admin control for this feature. 
  • Developers: Visit the Help Center to learn more about setting an expiration date for file access. 
  • End users: This feature will be ON by default and cannot be disabled. If an expiring access has been set by a developer in your domain, you will automatically see it in the sharing dialog. 
Rollout pace 
  • This feature is available now. 
Availability 
  • Available to Google Business Standard, Business Plus, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, the Teaching and Learning Upgrade and Education Plus customers 
  • Not available to Essentials Starter, Business Starter, Frontline Starter, Frontline Standard, and Nonprofits 
  • Not available to users with personal Google Accounts 
Resources 
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What’s changing
Last year, we introduced an interactive timeline view that allows you to track projects in Google Sheets. The timeline view enables you to easily interact with project information and can help you manage things like marketing campaigns, project milestones, schedules, cross-team collaboration, and more. 

Today, we’re adding the following capabilities to expand the timeline view feature: 
  • Enhanced formatting options, including card text truncation and the undo/redo option 
  • A card collapsed view that enables you to merge cards into a single row for each card group 
  • Print and download support 
Getting started 
  • Admins: There is no admin control for this feature. 
  • End users: To create a timeline, navigate to Insert > timeline > select a data range > configure the attributes in the timeline settings sidebar. Visit the Help Center to learn more about Timeline View. 
Rollout pace 
Availability 
  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus, Education Standard, and the Teaching and Learning Upgrade customers 
  • Not available to Nonprofits, Frontline Starter, and Frontline Standard customers 
  • Not available to users with personal Google Accounts 
Resources 
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What’s changing 
If you’re using client-side encryption for Meet, in-meeting chat will now be supported. As with the audio and video content of your client-side encrypted meetings, all in-meeting chat messages will be encrypted and inaccessible by any third party, including Google. 

Meet already encrypts all of your data at rest and in transit between our facilities — client-side encryption gives users direct control of their encryption keys and the identity service that they choose to authenticate for those keys. For more information, see our original announcement.


Getting started

Rollout pace
  • Rapid Release domains:  Extended rollout (potentially longer than 15 days for feature visibility) starting on May 24, 2023
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on June 26, 2023

Availability
  • Available to Google Workspace Enterprise Plus, Education Standard, and Education Plus customers hosting client-side encrypted calls 
  • Not available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Education Fundamentals, The Teaching and Learning Upgrade, Frontline, and Nonprofits, as well as legacy G Suite Basic and Business customers 

Resources 

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What’s changing
Earlier this year, we shared innovations in smart canvas that help you simplify workflows and complete common tasks with easy-to-use prompts in Google Docs. Today, we’re introducing variable chips, a new feature that makes document creation for things like invoices, contracts, or broader communications much easier. 

Simply pre-define and insert placeholders such as a client name, contract number, or an address, and then update it throughout an entire document by editing the value in one place. Using variables as dynamic placeholders makes template creation more straightforward, whether that is through custom building blocks or using the document as a template. 
Simplify workflows in Google Docs with variable chips
Getting started 
Rollout pace 
Availability 
  • Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Plus customers and Nonprofits 
  • Not available to Google Workspace Essentials Starter, Business Starter, Enterprise Essentials, Enterprise Essentials Plus, Education Fundamentals, Education Standard, the Teaching and Learning Upgrade, Frontline Starter, and Frontline Standard 
  • Not available to users with personal Google Accounts 
Resources 
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6 New updates

Unless otherwise indicated, the features below are fully launched or in the process of rolling out (rollouts should take no more than 15 business days to complete), launching to both Rapid and Scheduled Release at the same time (if not, each stage of rollout should take no more than 15 business days to complete), and available to all Google Workspace customers.


Improve time management and display time with new chips in Google Docs
In addition to the recent introduction of new smart canvas features in Google Sheets and Google Docs, we’re adding new timer chips that can be used to timebox activities and ensure that you’re using your time productively.
Timer chips
To more finely represent time, we’re also adding a time-of-day chip to Google Docs. By typing “@today" you can add the date and then select "Set time" to add the time to the date chip.
Time-of-day-chips
Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for May 31, 2023. | Learn more about inserting smart chips & building blocks in your Google Doc.


Use alternative text for visual content on Google Sites
Google Sites editors are now able to add or edit alt text on inserted images and add or edit alt text on background images, making their Sites more readable by everyone. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for May 30, 2023. | Learn more about making your site more accessible. 




Enhancing our web onboarding experience in Google Chat to help users get started quicker 
To build upon recent Google Chat improvements and help organizations use Chat more efficiently, we’re revamping the web onboarding experience for those new to Chat. When using Chat in Gmail or visiting chat.google.com for the first time, you will see options to start a chat, join a space, or browse apps. If you select the first option to send a direct message to a colleague or group, the simpler chat creation options will appear. Choosing to join a space will display a new browsing experience, and the Chat apps option will show you how apps work and the ways to find and add apps. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for June 5th 2023. 
New web onboarding experience in Google Chat

Spellcheck for client-side encrypted files in Google Slides
If you’re working in a client-side encrypted file in Google Slides, you’ll now see spelling suggestions as you type. You can see suggestions for misspelled words (indicated by a red wavy underline) by accessing the menu (Tools > Spelling > Spell check) or right- or left-clicking on the word. | Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers only. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for May 30, 2023. | Learn more about encrypted files in Drive, Docs, Sheets & Slides. 
Spell check for client-side encrypted files in Google Slides

Export client-side encrypted spreadsheets to Excel files
Google Sheets files that are client-side encrypted can now be exported as an Excel file. This means you'll continue to protect your files with encryption, but convert your files as needed. | Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers only. | Learn more about encrypted files in Drive, Docs, Sheets & Slides. 
Export client-side encrypted spreadsheets to Excel files

AppSheet-powered no-code apps in Google Chat
This announcement was made at Google I/O ‘23. Visit the Workspace Blog to learn more about building workflows across Google Workspace to connect user experiences across apps. You can now create Google Chat apps without code in AppSheet to build integrations or workflows that suit the needs of your organization. | Available now to all Google Workspace customers with an AppSheet Starter, Core, or Enterprise plan. | Learn more about Chat apps. 
AppSheet-powered no-code apps in Google Chat


Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Improving Calendar Interoperability
Recent improvements to Calendar Interoperability include: Microsoft Outlook users who also have a Google Calendar with the same email address can receive Google Calendar invitations and RSVPs in Outlook, a default meeting reminder will be generated in Microsoft Outlook if the invitation was created in Google Calendar to help make sure guests using Outlook do not miss events, and non-Google Calendar recurring events will be more systematically and accurately updated in Google Calendar. | Learn more about Calendar Interoperability improvements. 


New membership limits for Google Groups
We've increased the limits for the number of direct and indirect group memberships for which a user can have: Direct: 3,000 memberships (increasing from 2,000) and Combined direct and indirect: 7,500 memberships (increasing from 5,000). | Learn more about new membership limits for Google Groups.


Easily expand and collapse content in Google Docs
We introduced a new feature that helps you minimize and expand sections within Google Docs. This collapsible headings function makes it easier to consume content by enabling you to hide portions of larger documents more easily. | Learn more about expand/collapse in Google Docs.


Create custom building blocks in Google Docs
This feature enables you to save custom blocks of text, tables, and chips to build reusable components. For example, you might create a project kickoff template to track milestones and tasks, a product launch checklist, or even a block of code or text that’s commonly used within your organization. | Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Plus customers and Nonprofits only. | Learn more about custom building blocks in Docs.


React to messages quickly in Google Chat
We've added quick reactions in Chat, which displays your most frequently used emojis upon hovering over a message. You'll also see options to open the full emoji picker, reply in a thread, quote in reply and more. | Learn more about quick reactions in Google Chat.


Monitor abuse related events in the Alert Center
Admins will now receive alerts related to abuse related events in their organization. This includes events related to content that has been marked abusive or user access restrictions to apps. | Learn more about monitoring abuse related events in the Alert Center.


Complete data-driven tasks faster with new smart chip data extraction in Google Sheets
You will now be able to quickly extract information from smart chips for advanced sorting, filtering and analysis to drive your projects forward. | Learn more about smart chip data extraction in Google Sheets.


Collaborate with others on Google Calendar invites in Google Docs
We've introduced a building block that lets you collaborate with others to draft calendar invites. | Available to Google Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Plus customers and Nonprofits only. | Learn more about drafting calendar events from Google Docs. 



Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog post for additional details.


Rapid Release Domains:
Scheduled Release Domains:
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