JP3745647B2 - Coupon issuing system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a coupon issuing system used when a retail store issues a discount coupon to a customer from the sales performance of the customer.
[0002]
[Prior art]
Conventionally, when a retail store issues a discount coupon from a customer's sales record to a customer, a card reader for reading data of a membership card, for example, is used as a customer identification code input means for inputting the customer's identification code. As well as an accounting terminal, a so-called POS (Point Of Sales) terminal, which is equipped with a keyboard, a scanner, etc. as a product registration means for registering a customer's purchased product, and the data of the customer purchased product registered at this accounting terminal Using a POS system that consists of a host device that collects and manages the customer's purchase code through communication means together with the identification code of the customer who purchased the product, the host device performs a totaling process of sales performance data such as sales amount and points for each customer. , The person in charge artificially determines the sales performance rank for each customer based on the result of the aggregation, and the discount coupon is given to each customer according to the rank. The had ships by direct mail.
[0003]
[Problems to be solved by the invention]
In this way, when a retail store issues a discount coupon to a customer based on the sales record of the customer, the coupon has been issued to each customer using direct mail. It was expensive.
Such a problem can be solved by allowing a discount coupon to be automatically issued according to the customer's previous purchase of the product when the customer visits the store and purchases the product.
[0004]
Therefore, the present invention intends to provide a coupon issuing system capable of automatically issuing a coupon according to the customer's previous purchase of the product when the customer visits the store and purchases the product. .
[0005]
[Means for Solving the Problems]
The invention of claim 1 of the present application A card reader provided at each store, for reading card data of a membership card in which an identification code for identifying a customer and a store code for identifying the store to which the customer has joined are recorded, and the customer purchases An accounting terminal comprising a product registration means for registering products; each Collect data on customer purchase products registered at the accounting terminal, along with the identification code of the customer who purchased the product, via communication means Data collection means that collects sales results for each customer based on data collected from each accounting terminal, and rank determination that determines and stores the sales performance rank for each customer from the sales result data aggregated for each customer With means A coupon issuance system comprising a host device, from the accounting terminal to the host device When there is a card data inquiry of the membership card read by the card reader via the communication means, the store specified by the membership store code in the card data and the store where the accounting terminal of the card data inquiry source is provided If there is a card data inquiry of the membership card read by the card reader from the accounting terminal via the communication means and the store judging means for judging whether or not they match, the customer in the card data Rank acquisition means for acquiring the sales performance rank determined by the rank determination means for the customer identified by the identification code; On condition that the store is determined to match by the store determination means, The coupon issue control data is sent via the communication means according to the sales performance rank acquired by the rank acquisition means. Card data inquiry source While providing coupon issue control means to transmit to the accounting terminal, Card data inquiry means for making a card data inquiry of the membership card read by the card reader to the host device via the communication means; When the coupon issue control data is received from the host device via the communication means, the above-described problem is sought by providing a coupon issue means for issuing a coupon based on the data.
[0006]
According to a second aspect of the present invention, in the host device according to the first aspect of the present invention, If there is a card data inquiry of a membership card read by a card reader from the accounting terminal via communication means, the customer in the card data A determination means for determining whether or not a coupon has been issued for a customer identified by an identification code is provided, and coupon issuing control data is provided for a customer who has issued a coupon. Card data inquiry source By not transmitting to the accounting terminal, the above problem is to be solved.
[0007]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
This embodiment recruits members at each chain store, and for customers who become members, according to the total purchase amount of the customer at all chain stores within a preset aggregation period This is a case where the present invention is applied to a retail store that implements a coupon service event for issuing a discount coupon, and the issue of coupons is limited to stores that have joined a member.
[0008]
FIG. 1 is an overall view of a coupon ticketing system constructed in a retail store that introduces a coupon service event according to the present embodiment, and is mainly composed of a POS system. In other words, each chain store 10A, 10B (only two stores are shown in the figure, but there may be three or more stores), a plurality of POS terminals 11 each functioning as an accounting terminal and each POS terminal 11 are integrated. A POS system is constructed in which a store computer 12 to be managed is connected by a LAN (Local Area Network) 13 as a communication means. On the other hand, a headquarter computer 20 such as a host computer is installed in the headquarters controlling each chain store 10A, 10B, and this headquarter computer 20 and the store computer 12 of each chain store 10A, 10B are connected to an ISDN (Integrated Services Digital Network). ) Or the like. The store computer 12 and the head office computer 20 function as a host device of the POS terminal 11.
[0009]
FIG. 3 is a block diagram showing a configuration of a main part of the POS terminal 11, and a CPU (Central Processing Unit) 41 is provided as a control unit body. Further, a ROM (Read Only Memory) 42 in which fixed data such as a program is stored in advance, a RAM (Random Access Memory) 43 in which various memory areas for storing various variable data are formed, the current date and In addition to the clock unit 44 that measures time, a LAN controller 45 that controls data communication performed through the LAN 13, an I / O port 47 that outputs a drive signal to an opening mechanism of a drawer 46 for storing cash, etc., a cashier A display controller 49 for displaying data on the front display 48, a display controller 51 for displaying data on a customer display 50, a keyboard interface 53 to which a keyboard 52 is connected, a printer interface 55 to which a printer 54 is connected, A card reader interface 57 to which the card reader 56 is connected is provided. ing. The CPU 41, the ROM 42, the RAM 43, the clock unit 44, the LAN controller 45, the I / O port 47, the display controllers 49 and 51, and the interfaces 53, 55, and 57 of each input / output device are connected to each other by an address bus, a data bus, or the like. A control circuit is configured by connection via a bus line 58.
[0010]
The keyboard 52 is a POS provided with a key as a product registration means for inputting a code, an amount, a purchase score, etc. attached to a customer's purchased product, and a closing key for declaring the end of registration of the product purchased by one customer. This is a keyboard dedicated to the terminal.
[0011]
The printer 54 is a receipt printer that prints transaction details with a customer who purchased a product on a receipt sheet and issues it as a purchase receipt.
[0012]
The card reader 56 reads card data recorded on a member card 40 (see FIG. 1) issued to a customer who becomes a member. As shown in FIG. At least an issuing company code indicating a card issuer, an entrance store code indicating a store that has joined, and a membership number as an identification code for identifying a customer are recorded. Here, the card reader 56 functions as a customer identification code input means for inputting an identification code of a customer who purchases a product.
[0013]
FIG. 4 is a block diagram showing the configuration of the main part of the store computer 12. In addition to the CPU 61, ROM 62, RAM 63 and clock unit 64, a LAN controller 65 for controlling data communication performed through the LAN 13, and an HDD functioning as an auxiliary storage device. (Hard Disk Drive) An HDD controller 67 that controls writing and reading of data to and from the device 66, a communication interface 68 that manages data transmission and reception through the communication line 30, and the like are provided. The CPU 61, the ROM 62, the RAM 63, the clock unit 64, the LAN controller 65, the HDD controller 67, and the communication interface 68 are connected by a bus line 69 to constitute a control circuit.
[0014]
FIG. 5 is a block diagram showing the main configuration of the head office computer 20. In addition to the CPU 71, ROM 72, RAM 73, and clock unit 74, an HDD controller 76 that controls writing and reading of data to and from the HDD device 75, and the communication line 30. A communication interface 77 that controls data transmission and reception, an I / O device interface 78 to which various input / output devices such as a keyboard, a display, a mouse, and a printer are connected. The CPU 71, the ROM 72, the RAM 73, the clock unit 74, the HDD controller 76, the communication interface 77, and the I / O device interface 78 are connected by a bus line 79 to constitute a control circuit.
[0015]
Since the POS terminal 11, the store computer 12 and the head office computer 20 having such a configuration function as a coupon ticketing system, the HDD device 75 of the head office computer 20 is provided with each chain as shown in FIG. Corresponding to the membership number of the customer who became a member at each of the stores 10A and 10B, in addition to the member personal information such as the customer's name, address, and telephone number, the membership store code indicating the chain store that has joined, Corresponding to the event number for identifying the coupon service event, as shown in FIG. 7, the start date and the end date of the sales result data aggregation period in the event, The start date and end date of the coupon voucher issuing period, event details information printed on the coupon, and sales A coupon master file 82 that stores sales performance lower limit data for each performance rank (three ranks A, B, and C in this embodiment) and the number of coupons issued corresponding to the sales performance rank is formed. Yes. In addition, the period from the sales collection period start date of each coupon service event to the ticket issue period end date shall not overlap.
[0016]
Therefore, the CPU 71 of the head office computer 20 executes the processing shown in the flowchart of FIG. 8 in the post-store closing processing that is performed after the chain store closing time of each business day elapses.
[0017]
That is, the coupon master file 82 is searched as ST (step) 1 to determine whether or not there is a coupon service event in which the current date measured by the clock unit 74 is set in the sales aggregation period. When it is determined that there is no corresponding coupon service event, it is determined whether or not there is a coupon service event in which the next day is set as the start date of the sales aggregation period as ST2. When it is determined that there is no corresponding coupon service event, the process proceeds to other post-closure processing.
[0018]
If it is determined in ST2 that there is a corresponding coupon service event, that is, if it is confirmed that a coupon service event whose next day is the start date of the sales aggregation period is set in the coupon master file 82, the coupon is designated as ST3. Service event sales performance data aggregation period start date and end date, coupon ticket issue period start date and end date, event details information, sales performance lower limit data for each sales performance rank, and coupons corresponding to the sales performance rank The number of tickets issued is read from the coupon master file 82, and an event information file 91 having a data structure shown in FIG. 9 is created. When this event information file 91 is transferred to the store computer 12 of each chain store 10A, 10B via the communication line 30, other post-store closing processing is executed.
[0019]
When it is determined in ST1 that there is a corresponding coupon service event, that is, when it is confirmed that a coupon service event whose current date is within the sales aggregation period is set in the coupon master file 82, each chain store is designated as ST4. Member sales history data is collected via the communication line 30 from the store computers 12 of 10A and 10B. This member sales history data includes the membership number of the customer who purchased the purchased product registered at each POS terminal 11 to which each store computer 12 is connected via the LAN 13, and the sales amount data of the product purchased by the customer. Therefore, the CPU 71 of the head office computer 20 aggregates the sales amount data for each member number based on the member sales history data collected from the store computer 12 of each chain store 10A, 10B in ST5. Then, the sales master data 81 is updated by adding the current sales sum total data for each member number to the sales record data stored in the sales record area of the member master file 81. The sales performance area of the member master file 81 is cleared to 0 by the start of the processing after closing on the day of the sales counting period start date. Therefore, in the sales record area of the member master file 81, the product purchase price is accumulated for each customer who purchased the product at each chain store 10A, 10B within the sales aggregation period. Here, the head office computer 20 constitutes sales record totaling means for totaling the sales record for each customer based on the data collected from the accounting terminal (POS terminal 11).
[0020]
Now, after updating the sales performance area of the member master file 81 in ST5, the CPU 71 of the headquarter computer 20 determines whether or not the end date of the sales end period of the coupon service event in the current sales aggregation period matches the current date as ST6. Determine whether. If they do not match, that is, if the current date is between the start date of the sales aggregation period and the day before the end date, the member number, membership code, and sales performance data of each customer are read from the member master file 81 as ST7. Then, the member number and the sales result data are collected for each member store code, and the member result file 92 for each store having the data structure shown in FIG. 10 is created. Then, if the store-specific member performance file 92 is transferred to the store computer 12 of the corresponding chain store 10A, 10B via the communication line 30, other post-store closing processing is executed.
[0021]
On the other hand, when the current date coincides with the end date of the sales aggregation period, the member number, the member store code and the sales record data of each customer are read from the member master file 81 and the current date is read from the coupon master file 82. Acquire the sales result lower limit data of the coupon service event on the end date of the sales aggregation period. For each customer, if the sales performance rank is determined by comparing and comparing the sales performance data of the customer and the above-mentioned sales performance lower limit data, the membership number, sales performance data, and sales performance rank are summarized by membership code. Thus, the member rank file 93 for each store having the data structure shown in FIG. 11 is created. Then, if the store-specific member rank file 93 is transferred to the store computer 12 of the corresponding chain store 10A, 10B via the communication line 30, other post-store closing processing is executed.
[0022]
In the store-specific member rank file 93, “ticketed” is a flag for identifying whether or not a discount coupon of a corresponding coupon service event has been issued to a customer with a corresponding membership number, Is reset to “0” indicating that a ticket has not been issued. Here, the head office computer 20 constitutes rank determining means for determining the sales performance rank for each customer from the sales performance data totaled for each customer by the sales performance totaling means and storing it as the member rank file 93 for each store.
[0023]
By the way, the event information file 91, the store-specific member performance file 92, and the store-specific member rank file 93 transferred to the store computer 12 of each chain store 10A, 10B via the communication line 30 by the post-closing process at the head office computer 20 are as follows. These are overwritten and stored in the HDD device 66 of the store computer 12 respectively.
[0024]
When the CPU 61 of each store computer 12 receives the card data inquiry message of the member card 40 read by the card reader 56 of the POS terminal 11 from the POS terminal 11 connected via the LAN 13, the flowchart of FIG. The member inquiry process shown in FIG. In the card data inquiry message, the issuing company code, membership store code, and member number recorded on the member card 40 are set.
[0025]
That is, the CPU 61 reads the data of the sales aggregation start date and end date of the event information file 91 stored in the HDD device 66 as ST1, and measures the time by the clock unit 64 within the sales aggregation period from the start date to the end date. It is determined whether or not the current date is included. If it is not included, the ticket start date and end date data of the event information file 91 is read as ST2, and whether or not the current date is included in the ticket issue period from the start date to the end date is determined. to decide. Here, if it is not included, this processing is terminated.
[0026]
If the current date is included in the sales aggregation period in ST1, whether or not the membership store code of the card data in the inquiry message in ST3 matches the own store code set in the store computer 12 in advance. to decide. Here, if they match, the customer who is the owner of the membership card 40 read by the card reader 56 of the inquiry source POS terminal 11 is a customer who became a member at the own store, so ST4, 5, 6, 7 Execute each process. If they do not match, it is a customer who has become a member at another store, so the processing of ST4-7 is not executed.
[0027]
In ST4, the member-specific member result file 92 stored in the HDD device 66 is searched with the member number of the card data in the inquiry message, and it is checked whether the sales result data corresponding to the corresponding member number is zero. If the sales record data is larger than 0, member sales record information for notifying the customer of the cumulative purchase amount that is the sales record data up to the present time is created in ST5. If the sales record data is 0, the process of ST5 is not executed. Next, in ST6, event detail information, sales performance lower limit data by rank, and number of tickets issued by rank are read from the event information file 91, and event guidance information for notifying the contents of the coupons to be issued is created. Then, the member sales performance information and the event guide information created in ST5 and ST6 as ST7 are transmitted to the inquiry source POS terminal 11 via the LAN 13.
[0028]
Thereafter, the CPU 61 waits for the sales data of the sales score and the amount of the customer-purchased product to be sent together with the card data of the membership card 40 inquired from the POS terminal 11. If the card data and the sales data are received via the LAN 13 as ST9, the member sales history data is created from the membership number in the card data and the sales amount data of the product as ST10, and is stored in the RAM 63. This process is terminated. Incidentally, in this way, the member sales history data stored in the RAM 63 is collected by the post-closing process of the head office computer 20. Note that if a command for canceling the transaction is received via the LAN 13 while the sales data is on standby, the processing is terminated at that time.
[0029]
On the other hand, if the current date is in the ticketing period in ST2, whether the membership store code of the card data in the inquiry message as ST11 matches the own store code set in advance in the store computer 12 or not. Judging. If they do not match, the customer who is the owner of the member card 40 read by the card reader 56 of the inquiry source POS terminal 11 is a customer who has become a member at another store, so this processing is terminated.
[0030]
On the other hand, if the member store code matches the own store code, the customer is a member who has become a member at the own store. Therefore, as ST12, the membership number of the card data in the inquiry message and the store number stored in the HDD 66 The member rank file 93 is searched to check whether or not the corresponding member number is set. If the corresponding membership number is not set, the customer is not eligible for coupon issuance, so this process is terminated.
[0031]
On the other hand, if the corresponding member number is set in the store-specific member rank file 93, the customer is a coupon issuance target customer, and therefore a ticketed flag corresponding to the corresponding member number in the store-specific member rank file 93 is set as ST13. To check. If the ticket issued flag is set to “1” and the coupon is issued, this process is terminated.
[0032]
On the other hand, if the issued ticket flag is not set and the coupon is not issued, the sales result rank corresponding to the corresponding member number in the store-specific member rank file 93 is read as ST14, and the event information file 91 is referred to. The number of coupons issued and the event details information corresponding to the sales performance rank are acquired. Then, in step ST15, together with the coupon issuance guidance information for notifying that the discount coupon is to be issued, the issuance control data for the number of coupons created from the event details information is transmitted to the inquiring POS terminal 11 via the LAN 13. The store computer 12 determines the customer identified by the identification code (member number) input by the customer identification code input means (card reader 56) of the accounting terminal (POS terminal 11) by the rank determination means. The rank acquisition means for acquiring the obtained sales performance rank, and coupon issuing control data according to the sales performance rank acquired by the rank acquisition means is transmitted to the accounting terminal (POS terminal 11) via the communication means (LAN 13). Coupon issuing control means is configured.
[0033]
Thereafter, the CPU 61 waits for the sales data of the sales score and the amount of the customer-purchased product to be sent together with the card data of the membership card 40 inquired from the POS terminal 11. If the card data and the sales data are received via the LAN 13 as ST17, the ticket issued flag corresponding to the member number in the card data of the store-specific member rank file 93 is set to “1” as ST18. This process is terminated. Note that if a command for canceling the transaction is received via the LAN 13 while the sales data is on standby, the processing is terminated at that time.
[0034]
By the way, the member performance information, event guidance information, coupon ticketing guidance information, and ticket issuing control data for the number of tickets issued that are transmitted to the POS terminal 11 as the inquiry source by the member inquiry processing of the store computer 12 present the member card 40. It is temporarily stored in the RAM 43 until the transaction with the customer is completed.
[0035]
Then, the CPU 41 of the POS terminal 11 executes a receipt printing process shown in the flowchart of FIG. 13 in response to an input of a closing key for declaring the end of registration of a product purchased by one customer. That is, when starting the receipt printing process, the CPU 41 first prints the transaction details data such as the product name, price, subtotal amount, foreign tax amount, tax-included total amount, deposit amount, change amount, etc. of the product purchased by the customer as ST1. In step 54, a receipt sheet is printed.
[0036]
Next, it is determined whether event guide information is stored as ST2. And when event guidance information is not memorize | stored, it is judged whether coupon ticketing guidance information is memorize | stored as ST3. If the coupon ticketing guide information is not stored, the receipt showing the transaction details printed in the process of ST1 is issued as a purchase receipt, and the receipt printing process is terminated.
[0037]
If it is determined in ST2 that event guide information is stored, the event guide information is printed on receipt paper by the printer 54 in ST4. Next, in ST5, it is determined whether or not member sales performance information is stored. If the member sales performance information is not stored, a receipt indicating the transaction details printed in the process of ST1 and the event guide information printed in the process of ST4 is issued as a purchase receipt, and this receipt print The process ends.
[0038]
If it is determined in ST5 that the member sales record information is stored, the member sales record information is printed on the receipt paper by the printer 54 in ST6. Thereafter, a receipt showing the event guide information printed in the process of ST4 and the member sales performance information printed in the process of ST6 is issued as a purchase receipt following the transaction details information printed in the process of ST1, and this receipt printing is performed. The process ends.
[0039]
On the other hand, if it is determined in ST3 that the coupon ticketing guidance information is stored, the coupon ticketing guidance information is printed on the receipt paper by the printer 54 in ST7. And the receipt which showed the coupon ticketing guidance information printed by the process of ST7 following the transaction details information printed by the process of ST1 is issued as a purchase receipt. And furthermore, if the ticket issue control data of the coupon issued for the number of issued tickets stored together with the coupon issue guide information is driven to print the discount coupon for the number of issued tickets on the receipt paper, and issued as a coupon receipt, This receipt printing process is terminated.
[0040]
FIG. 14A is an example of a purchase receipt 100 issued when there is event guidance information and sales performance information, where area 101 indicates transaction details information, area 102 indicates event guidance information, and area 103 indicates The member sales performance information is shown. FIG. 14B is an example of a purchase receipt 110 and a coupon receipt 120 issued when there is a coupon ticketing guide. In the purchase receipt 110, an area 111 indicates transaction details information, and an area 112 is coupon ticketing guide information. Is shown.
[0041]
In the present embodiment configured as described above, the record shown in FIG. 7 is set in the coupon master file 82, and the current date is the day before the sales count start date of the coupon service event with the event number “1”. . Then, in the post-store closing process in the head office computer 20 on that day, an event information file 91 relating to the coupon service event of event number “1” is created and transferred to the store computer 12 of each chain store 10A, 10B.
[0042]
Thereby, in each store computer 12, the customer who has the membership card 40 at the POS terminal 11 connected via the LAN 13 for the period from the next day to the sales aggregation end date of the coupon service event with the event number “1”. Each time the transaction is executed, the processes shown in ST3 to 10 in FIG. 12 are executed.
[0043]
That is, when a store clerk operating the POS terminal 11, a so-called cashier, receives the presentation of the member card 40 from a customer who purchases the product and causes the card reader 56 to read the data of the member card 40, the store from the POS terminal 11 stores. A card data inquiry message of the membership card 40 is transmitted to the computer 12. Thereby, in the store computer 12, it is determined whether or not the customer is a customer who has joined at the own store from the membership store code in the card data. And if it is a customer who has joined at its own store, if the customer already has product sales at any of the chain stores 10A, 10B, member sales performance information and event guidance information of that customer are created. , And sent to the POS terminal 11.
[0044]
Thereafter, in the POS terminal 11, when the cashier finishes registering the purchased product by the customer and inputs the closing key, the receipt printing process shown in FIG. 13 is executed. In this case, since the member sales performance information and the event guide information are sent from the store computer 12, a purchase receipt 100 having a pattern shown in FIG. 14A is issued. As a result, the customer who has received the purchase receipt 100 can grasp the cumulative purchase amount, which is his own sales performance data, up to the previous time, together with the contents of the coupon currently being executed and the service event. Therefore, the customer's willingness to purchase can be increased from the receipt print information, and sales can be promoted.
[0045]
Further, in the POS terminal 11, after inputting the closing key, the sales data of the number of purchased goods and the sales data of the purchased product are transmitted to the store computer 12 via the LAN 13 together with the card data of the customer's membership card 40. Thereby, in the store computer 12, member sales history data including the member number and sales amount data in the card data is stored and saved.
[0046]
Thus, the member sales history data stored in the store computer 12, that is, the member number and sales amount data of the customer who purchased the product at the store on the current business day, are closed at the head office computer 20 after the store is closed. By post-processing, the data is collected in the head office computer 20 via the communication line 30. Sales amount data is accumulated on the member master file 81 for each member number. That is, the sales amount data of each customer who has purchased a product at all the chain stores 10A and 10B during the sales aggregation period of the coupon service event is aggregated for each customer. Based on the sales amount data aggregated for each customer, the headquarter computer 20 creates a member performance file 92 for each store until the last day before the sales aggregation period of the coupon service event, and each of the corresponding chain stores 10A and 10B. It is transmitted to the store computer 12. In the store computer 12, member sales record information is created based on the data of the store-specific member record file 92.
[0047]
Further, in the head office computer 20, the sales performance rank of each customer is determined based on the sales performance lower limit data in the coupon service event in the post-closing processing on the last day of the sales aggregation period in the ongoing coupon service event. For example, if the ongoing coupon service event is event number “1”, the sales performance rank is “A” for customers whose sales performance data (cumulative purchase price) is 3000 yen or more and less than 5000 yen. The sales performance rank is determined as “B” for customers who are 5000 yen or more and less than 10,000 yen, and the sales performance rank is determined as “C” for customers who are 10,000 yen or more. Then, a store-specific member rank file 93 is created and transmitted to the store computers 12 of the corresponding chain stores 10A and 10B.
[0048]
After that, if it is the ticket issue period in the ongoing coupon service event, and a customer who has a sales performance rank determined within that period makes purchases at a store, the number of issued tickets will be reduced according to the customer's sales performance rank. The coupon is printed and issued by the printer 54 of the POS terminal 11 using receipt paper. For example, if the ongoing coupon service event is an event with event number “1” and a customer with a sales performance rank “B” purchases a product during the ticket issuance period, a ticket with a rank “B” is issued. Since the number of sheets is set to three, a purchase receipt 110 having a pattern shown in FIG. 14B and a coupon receipt 120 with three coupons are printed and issued. Thereby, the customer who received the coupon receipt 120 can shop using the discount coupon at a later date. Further, since the coupon issue guide information 112 is printed on the purchase receipt 110 together with the transaction details information, it is possible to prevent the customer who has received the purchase receipt 110 from forgetting to receive the coupon receipt 120.
[0049]
As described above, according to the present embodiment, when a customer visits a store and purchases a product, a discount coupon can be automatically issued according to the customer's previous product purchase results. Compared to the conventional method, there is almost no human load, and the labor can be greatly reduced, and the cost can be greatly reduced.
[0050]
In the embodiment described above, the coupon ticketing guidance information 112 is printed on the purchase receipt 110. However, even if it is displayed on the front display 48 and the customer display 49, the customer and the cashier are alerted. It is possible to prevent the receipt of the coupon receipt 120 more reliably.
[0051]
In the above embodiment, the sales record totaling means and the rank determining means are configured in the head office computer 20, and the rank obtaining means and the coupon issuing control means are configured in the store computer 12. However, these means are configured by one computer. For example, it may be provided in the store computer 12. By doing so, the coupon ticketing system of the present invention can be applied to a single retail store that is not a chain store.
Of course, various modifications can be made without departing from the scope of the present invention.
[0052]
【The invention's effect】
As described in detail above, according to the first and second aspects of the present invention, when a customer visits the store and purchases a product, a coupon is automatically issued according to the customer's previous purchase of the product. Therefore, it is possible to provide a coupon issuing system that can greatly reduce the labor and expense required for issuing a coupon.
[Brief description of the drawings]
FIG. 1 is an overall configuration diagram of a coupon issuing system according to an embodiment of the present invention.
FIG. 2 is a view showing card data of a membership card used in the embodiment.
FIG. 3 is a block diagram showing a main configuration of a POS terminal according to the embodiment.
FIG. 4 is a block diagram showing a main configuration of a store computer according to the embodiment.
FIG. 5 is an exemplary block diagram showing the main configuration of the head office computer according to the embodiment;
FIG. 6 is a view showing a data structure of a member master file provided in the head office computer in the embodiment.
FIG. 7 is a diagram showing a data configuration of a coupon master file provided in the head office computer in the embodiment.
FIG. 8 is a flowchart showing a main part of post-closing processing executed by the CPU of the head office computer in the embodiment;
FIG. 9 is a view showing a data configuration of an event information file created by the head office computer in the embodiment;
FIG. 10 is a view showing a data structure of a store-by-store member result file created by the head office computer in the embodiment;
FIG. 11 is a view showing a data structure of a store-by-store member rank file created by the head office computer in the embodiment;
FIG. 12 is a flowchart showing the main part of member inquiry processing executed by the CPU of the store computer in the embodiment;
FIG. 13 is a flowchart showing the main part of a receipt printing process executed by the CPU of the POS terminal in the embodiment.
FIG. 14 is a view showing a print pattern example of a receipt printed and issued from a POS terminal in the embodiment.
[Explanation of symbols]
11 ... POS terminal (accounting terminal)
12 ... Store computer
20 ... Headquarters computer
40 ... Membership card
81 ... Member master file
82 ... Coupon master file
91 ... Event information file
92 ... Member results file by store
93 ... Member rank file by store
100, 110 ... Purchase receipt
120 ... Coupon receipt

Claims (3)

Registered at each store is a card reader for reading card data of a membership card in which an identification code for identifying a customer and an entrance store code for identifying the store to which the customer has joined are recorded, and products purchased by the customer An accounting terminal comprising product registration means;
Data collection means for collecting data of customer purchase products registered at each accounting terminal together with identification codes of customers who have purchased the product via communication means; sales by customer based on data collected from each accounting terminal consists of a proven sales record collecting unit that aggregates and becomes comprise a rank determining means for determining and storing the actual sales rank for each customer from the aggregated sales real 績De over data by customer host device,
When there is a card data query of the membership card read by the card reader from the accounting terminal via the communication means, the host device queries the store specified by the membership store code in the card data and the card data query Store determination means for determining whether or not the store where the original accounting terminal is provided matches;
When there is a card data inquiry of the membership card read by the card reader from the accounting terminal via the communication means, the rank determining means determines the customer identified by the customer identification code in the card data. Rank acquisition means for acquiring the sales performance rank;
On the condition that the store is determined to match by the store determination means, the ticket issue control data of the coupon according to the sales performance rank acquired by the rank acquisition means is transmitted to the card data inquiry source via the communication means. A coupon ticket issuing control means for transmitting to the terminal,
The accounting terminal is a card data inquiry means for making a card data inquiry of the membership card read by the card reader to the host device via the communication means;
A coupon issuing system comprising coupon issuing means for issuing a coupon based on the data when the coupon issuing control data is received from the host device via the communication means. When there is a card data inquiry of a membership card read by the card reader from the accounting terminal via the communication means , the host device issues a coupon to a customer identified by a customer identification code in the card data 2. A coupon ticketing system according to claim 1, further comprising a judging means for judging whether or not a coupon has been issued, wherein coupon issuing control data is not transmitted to said card data inquiry source accounting terminal for a customer who has issued a coupon. . The host device is a period storage means for storing a sales result data aggregation period and a coupon issuance period of a coupon service event for issuing a coupon;
  A clock that keeps track of the current date,
  When there is a card data inquiry of the membership card read by the card reader from the accounting terminal, it is determined whether the current date corresponds to either the sales record data collection period or the coupon ticketing period of the coupon service event. A period determination means to
  Guidance information transmitting means for transmitting the coupon service event guide information to the card data inquiry source accounting terminal via the communication means when the current date is the sales result data aggregation period of the coupon service event; And
  The coupon ticketing control means, when the current date is the coupon ticketing period of the coupon service event, the sales results acquired by the rank acquisition means on the condition that the shop determining means determines that the stores match. A means for transmitting coupon issue control data according to the rank to the card data inquiry source accounting terminal via the communication means,
  The accounting terminal, a receipt issuing means for issuing a receipt printed with detailed data of the product registered by the product registration means;
  Guidance information printing means for printing the guidance information on the receipt when receiving the coupon service event guidance information from the host device via the communication means. The coupon issuing system according to claim 1, wherein:

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