JP6863568B2 - Coupon output system, information processing device and program - Google Patents

Description

The present invention relates to a coupon output system, an information processing device and a program.

In supermarkets and the like, coupons are issued to customers for the purpose of providing services to customers and improving sales. By purchasing a product to which a coupon is applied, you can, for example, receive a discount or earn more points.
Coupons are provided, for example, as paper media in a booklet. In addition, with the promotion of digitization of various media, the digitization of coupons is also being promoted. For example, there is known a coupon distribution system in which a coupon created by a host system is transmitted to a mobile terminal used by a member, and the coupon can be presented by displaying the coupon on the mobile terminal (for example, a patent). Reference 1).

Japanese Unexamined Patent Publication No. 2014-2067776

However, coupons generally have an expiration date. For this reason, in a mode in which a coupon is presented in a booklet or a mobile terminal, the customer must check the expiration date of the coupon by viewing the booklet or displaying the coupon on the mobile terminal. Since such work is troublesome in daily life, it is likely that the expiration date has passed when it is confirmed. If such a situation occurs, the customer's purchasing motivation will rather decrease, and it will be difficult to obtain a sales promotion effect.
Considering this, it is preferable to improve the way of providing information about the coupon so that the customer can utilize the coupon as much as possible without missing the opportunity to use the coupon.

The present invention has been made in view of such circumstances, and an object of the present invention is to promote the use of coupons by customers.

One aspect of the present invention for solving the above-mentioned problems is a coupon output that includes a coupon information storage device and an information processing terminal device and outputs coupon information indicating a coupon used for receiving a service to a medium. In the system, in the coupon information storage device, the storage means for storing the coupon information, the accounting information indicating the content of the accounting process corresponding to the payment of the customer's goods, and the coupon information are stored in different media. A coupon output system including a first information output means for outputting from an information processing terminal device and a second information output means for outputting accounting information and the coupon information from the information processing terminal device in one medium. is there.

Further, one aspect of the present invention is an information processing device that outputs coupon information indicating a coupon used for receiving a service to a medium, and shows the content of a settlement process corresponding to payment of a customer's product. An information processing device including an information output means for performing a first information output for outputting the settlement information and the coupon information on different media and a second information output for outputting the settlement information and the coupon information on one medium. Is.

Further, one aspect of the present invention includes a registration device for registering products by the operation of a clerk and a payment device for performing payment for the products registered by the registration device according to the operation of the customer. In a coupon output system that outputs coupon information indicating a coupon used for receiving an offer to a medium, a storage means for storing the coupon information and accounting information indicating the content of accounting processing corresponding to payment of a customer's product. A first information output in which the coupon information is output from the settlement device or the registration device in different media, and a second information output in which the accounting information and the coupon information are output from the settlement device or the registration device in one medium. It is a coupon output system including an information output means for outputting information.

Further, one aspect of the present invention is the settlement information indicating the content of the settlement process corresponding to the payment of the customer's product when the computer outputs the coupon information indicating the coupon used for receiving the service to the medium. A program for functioning as an information output means for outputting the first information that outputs the coupon information and the coupon information on different media and the second information output that outputs the settlement information and the coupon information on one medium. is there.

According to the present invention, it is possible to obtain an effect that the use of the coupon by the customer is promoted.

It is a figure which shows the configuration example of the POS system in 1st Embodiment. It is a front view and the side view which shows the appearance example of the POS register in 1st Embodiment. It is a perspective view which shows the appearance example of the POS register in 1st Embodiment. It is a figure which shows the structural example of the POS register in 1st Embodiment. It is a figure which shows the configuration example of the upper information processing apparatus in 1st Embodiment. It is a figure which shows an example of the member information and the coupon set information in 1st Embodiment. It is a figure which shows an example of the current planning surface in 1st Embodiment. It is a figure which shows an example of the receipt and the coupon set list in 1st Embodiment. It is a figure which shows an example of the coupon set list in 1st Embodiment. It is a figure which shows an example of the coupon set list in 1st Embodiment. It is a figure which shows an example of the receipt with the remaining coupon information in 1st Embodiment. It is a flowchart which shows the example of the processing procedure executed by the POS register in 1st Embodiment. It is a flowchart which shows the example of the processing procedure executed by the upper information processing apparatus in 1st Embodiment. It is a figure which shows the configuration example of the coupon output system in 2nd Embodiment.

<First Embodiment>
Hereinafter, the coupon output system as an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 shows an overall configuration example of the coupon output system according to the present embodiment. The coupon output system of the present embodiment includes one or more POS registers 1 (an example of an information processing terminal device) and a higher-level information processing device 100 (an example of a coupon information storage device). Each of the POS registers 1 and the upper information processing apparatus 100 are connected via communication. The communication between the POS register 1 and the upper information processing device 100 may be a network or a dedicated line. Further, the communication between the higher-level information processing device 100 and the POS register 1 may be wired or wireless, and may be such that the wired and wireless relay in cooperation with each other in the communication path.

The POS register 1 is a device provided in a store and performs accounting processing corresponding to a customer's purchased product according to the operation of a clerk. Further, the POS register 1 of the present embodiment can output coupon information regarding the coupon provided by the store to the customer. The POS register 1 outputs the coupon information so as to be printed on the printing paper for the receipt by using the printing (printing) function of the receipt.
The coupon here corresponds to a ticket (ticket) for giving a privilege from the store to the customer. Specifically, as the privilege provided to the customer by the coupon, discounts on the target product purchased by the customer, points given according to the purchase of the target product, and the like can be mentioned. In the present embodiment, the goods include not only tangible goods but also intangible goods also called services.

The higher-level information processing device 100 manages the information used by the POS register 1 and the information passed from the POS register 1 as a higher-level device of the POS register 1.
For example, the host information processing apparatus 100 can store the product master information and transmit the product master information to the POS register 1. The POS register 1 performs accounting processing using the received product master.
Further, the higher-level information processing device 100 manages coupon information. The POS register 1 outputs the coupon information by using the coupon information managed by the upper information processing apparatus 100.
Further, the higher-level information processing device 100 of the present embodiment manages points for each customer as a member. The points here are points given to the customer in accordance with a predetermined grant rule according to the customer purchasing the product at the store. The accumulated points can be used, for example, to pay for the product, exchange for a free gift, or receive a specific service.

The plurality of POS registers 1 shown in the figure may be provided in the same store, or may be provided so as to be appropriately distributed to the plurality of stores. Along with this, the upper information processing apparatus 100 may be provided corresponding to one store, or may be provided corresponding to a plurality of stores.

2 and 3 show an example of the appearance of the POS (Point Of Sales) register 1 in the present embodiment. FIG. 2A is a front view of the POS register 1 of the present embodiment as viewed from the clerk (operator) side (front) operating the POS register 1, and FIG. 2B is a side view of the POS register 1. .. Further, FIG. 3 is a perspective view of the POS register 1 as viewed from the front right.

The POS register 1 in the figure includes a display unit 14 with a touch panel, a key operation unit 15, a customer display unit 16, an automatic change machine 17, a reader unit 18, a printing unit 19, and a drawer 30.

The display unit 14 with a touch panel is a display device for a clerk provided with the touch panel 14a. In the display unit 14 with a touch panel, a product registration screen corresponding to the product registration process, an accounting screen corresponding to the accounting process, and the like are displayed. In addition, the clerk can perform predetermined operations related to product registration, accounting, etc. on the touch panel 14a.

The key operation unit 15 is a keyboard provided with operation keys such as a number key for inputting a quantity at the time of product registration processing and an amount of deposit received from a customer at the time of accounting processing, and a closing key for closing accounting. is there.

The customer display unit 16 is a display device for notifying the customer of the product name and price of the product to be purchased.
The automatic change machine 17 is a change machine for discharging at least money to the change discharge port 17a among the change to be paid to the customer, and a deposit input port 17b for inserting at least money among the deposits received from the customer. Be prepared.

The reader unit 18 is a code reader that reads code information such as a bar code and a two-dimensional code.
By the reader unit 18 as a code reader, the code information attached to the product or gift certificate to be purchased (for example, a barcode, etc.), the code information written on the product catalog or the product order sheet, or the code information written on the membership card. You can read the code information such as the member number. Further, the reader unit 18 may include a reader / writer or the like that communicates with the RFID tag. As a result, for example, when the membership card includes an RFID tag, information such as a membership number can be read from the RFID tag of the membership card.

The printing unit 19 is a printer device that prints out a receipt (accounting slip) that is a statement of the product to be purchased.

The drawer 30 is a storage unit for storing banknotes and money received from the customer, and is pulled out in the direction of the arrow A in FIG. 2B in response to the operation of the key operation unit 15.

FIG. 4 is a block diagram showing a configuration example of the POS register 1. In the figure, the blocks corresponding to the configurations shown in FIG. 2 are designated by the same reference numerals, and the description thereof will be omitted.
As shown in the figure, the POS register 1 includes a CPU (Central Processing Unit) 11, a storage unit 12, a RAM (Random Access Memory) 13, a display unit with a touch panel 14, a key operation unit 15, a customer display unit 16, and an automatic unit. It includes a change machine 17, a reader unit 18, a printing unit 19, a communication unit 20, and a drawer 30.
The CPU 11, the storage unit 12, the RAM 13, the display unit with a touch panel 14, the key operation unit 15, the customer display unit 16, the automatic change machine 17, the reader unit 18, the printing unit 19, the communication unit 20, and the drawer 30 are internal buses and communication. They are connected via wires.

The CPU 11 executes various processes in the POS register 1 by executing the program. Various functions as the POS register 1 are realized by the processing of the CPU 11.
The communication unit 20 communicates with, for example, the higher-level information processing device 100.

The storage unit 12 stores a program to be executed by the CPU 11, image data to be displayed on the display unit 14 with a touch panel, and the like.

The RAM 13 is a memory for developing a program or a work area read from the storage unit 12. Further, the RAM 13 stores, for example, information (product master) about the product imported from the store controller.

FIG. 5 is a block diagram showing a configuration example of the upper information processing apparatus 100. The upper information processing device 100 in the figure includes a CPU 101, a communication unit 102, a RAM 103, and a storage unit 104.

By executing the program, the CPU 101 executes various processes in the upper information processing apparatus 100. Various functions as the upper information processing apparatus 100 are realized by the processing of the CPU 101.
The communication unit 102 communicates with the POS register 1.
The RAM 103 is a memory for expanding a program or work area read from the storage unit 104.

The storage unit 104 stores information used by the CPU 11. The storage unit 104 stores a program (not shown) executed by the CPU 11. Further, the storage unit 104 stores the member information table 141 and the coupon information table 142.

The member information table 141 is data in which information (member information) about each customer registered as a member is stored in a table format.
The coupon information table 142 is data in which coupon information, which is information related to coupons, is stored in a table format. In the present embodiment, a corresponding coupon (individual coupon) is set for each product to which the coupon is applied. Then, each member is set with a combination of individual coupons (coupon set) suitable for each customer according to the purchase history of the product, the attributes of the customer, and the like. The coupon information table 142 of the present embodiment stores coupon set information, which is coupon information corresponding to each coupon set set as described above, in a table format.

FIG. 6 shows an example of definition contents of member information corresponding to one member in the member information table 141 and coupon set information corresponding to one coupon set in the coupon information table 142. FIG. 6A shows an example of the contents of the member information, and FIG. 6B shows an example of the contents of the coupon set information.

The member information in FIG. 6A includes each area of member number, member attribute, purchase history, rank, and accumulated points.
The member number area stores a member number, which is a number as an identifier that uniquely identifies a member.
The member attribute area stores information indicating personal attributes (member attributes) of the member. For example, the member attributes include the age, gender, and address of the member.
The purchase history area stores the history (purchase history) of the member's purchase of the product so far.
The rank area stores information indicating the rank set for the member. The rank corresponds to the importance of the member as a customer, and for example, a predetermined number of stages is set. The rank for each member is set according to the duration of the member, the cumulative purchase amount, the cumulative points, and the like.
The area of accumulated points stores a value indicating the accumulated points (cumulative points) given to the member.

Further, the coupon set information of FIG. 6B includes each area of coupon set ID, membership number, issuance period, issuance flag, validity period, individual coupon list, print contents and coupon usage history information.
The area of the coupon set ID stores the coupon set ID as an identifier that uniquely identifies the set coupon set.
The member number area stores the member number of the member for which the coupon set is set. Therefore, by associating the coupon set information including the member number that matches the member number in the member information, it is possible to specify which coupon set is set for the member.
A plurality of different membership numbers may be stored in the membership number area. As a result, one coupon set can be set for a plurality of members.
The issue period area stores information indicating the period (issue period) during which the coupon set can be issued to the member. The issuance period can be represented by, for example, an issuance start date and an issuance end date.
The issue flag area stores an issue flag indicating whether or not the coupon set list has already been issued to the customer as a member indicated by the member number area. In the present embodiment, the coupon set list is issued once to the customer as a member, and is not issued more than once.
The validity period area stores information indicating the validity period of individual coupons included in the coupon set list. The validity period can be represented by, for example, a validity period start date and a validity period end date (expiration date).
As for the relationship between the issuance period and the validity period, for example, the issue period start date may be set to be earlier than the validity period start date, and the issue period end date may be set to be included in the validity period. Specifically, the issue period end date in this case may be the same as the validity period end date, or may be a specific date before the validity period end date. Further, the issue period end date may be set before the valid period start date.
The area of the individual coupon list stores a list of coupon information for each individual coupon included in the coupon set.
The print content area stores print data indicating the print content corresponding to each individual coupon included in the coupon set.
The coupon usage history information area stores information (coupon usage history information) regarding the usage history by the member for the individual coupons included in the coupon set.

Next, an example of how the coupon information is output by the coupon output system by the POS register 1 and the upper information processing apparatus 100 having the above configuration will be described.
The member customer went to the POS register 1 to pay the price when purchasing the product at the store. The clerk who operates the POS register 1 performs an operation of registering a product brought by the customer to purchase. In addition, the clerk performs an operation of reading the membership number from the membership card presented by the customer who is a member by the reader unit 18.
Then, when the clerk completes the registration of the product, the clerk operates the subtotal. Then, the clerk causes the POS register 1 to execute the accounting process according to the receipt of cash from the customer, and performs the current accounting operation. Alternatively, the clerk causes the POS register 1 to perform accounting processing according to the use of a credit card, a prepaid card, or the like, and performs the current accounting operation.

FIG. 7 shows an example of the current planning surface displayed on the display unit 14 with a touch panel of the POS register 1 in response to the actual total operation. In terms of the current plan, the actual results are shown. In the current planning aspect of the figure, the following contents are shown as the current total results.
That is, it is shown that one pack of 10 eggs having a unit price of 112 yen is registered as a purchased product, and the subtotal amount is 112 yen according to the subtotal operation. In addition, since the unit price of 112 yen is tax-included, it is shown that the total amount corresponding to the price payable by the customer is also 112 yen. In addition, since the customer gave 112 yen of cash to the clerk for payment, 112 yen was input as the deposit amount, and it is shown that the change is 0 yen.

As a result of the current accounting operation, the POS register 1 displays the above-mentioned current planning surface and issues a receipt printed with accounting information indicating the content of the current accounting process from the printing unit 19. Here, in the coupon output system of the present embodiment, when issuing a receipt, it is determined in what mode the coupon information should be output.
In the present embodiment, the mode of outputting the coupon information is one of the following two.
The first mode of outputting coupon information is the issuance of a coupon set list. The coupon set list is a list of coupon information for all individual coupons included in the coupon set set for the customer as a member who purchased the product this time, printed on the receipt paper. Such a coupon set list is printed as another sheet separate from one sheet as a receipt. Therefore, when issuing the coupon set list, the POS register 1 first prints the receipt on the receipt paper by the printing unit 19, then separates the paper, and then turns the coupon set list into the receipt paper. Print and separate the paper. The coupon set list may be printed first, the paper may be separated, and then the receipt may be printed in the reverse order of the above.

Issuing such a coupon set list corresponds to, for example, providing a booklet in which a plurality of coupons (individual coupons) are bound to a customer. However, the coupon set list in the present embodiment does not need to be used by the customer separately for each individual coupon as in the case of an actual booklet. In the present embodiment, whether or not the customer as a member has used the individual coupon is checked against the purchase history (FIG. 6 (a)) in the member information and the coupon usage history information (FIG. 6 (b)). It can be judged by. Therefore, the coupon set list in the present embodiment functions as a notification of what kind of coupons can be used to the customer who is a member. In addition, as long as the customer as a member presents his / her membership card at the time of accounting, the coupon will be applied to the product to which the coupon is applied included in the purchased product.
Then, as described above, the content notified by the coupon set list differs for each customer. The combination of individual coupons in the coupon set list (that is, the combination of products to which the coupon is applied) is a higher-level information processing device based on all or part of information such as member attributes, purchase history, rank, and accumulated points in the member information. 100 can be determined.

In the present embodiment, the higher-level information processing apparatus 100 issues a coupon set list when the current date and time is included in the coupon set list issuance period and the coupon set list has never been issued. It is judged that it should be.

FIG. 8 shows an example of a receipt issued from the POS register 1 and a coupon set list when it is determined that the coupon set list should be issued at the time of issuing the receipt. FIG. 8A shows an example of a receipt, and FIG. 8B shows an example of a coupon set list.
The receipt shown in FIG. 8A is printed with accounting information having the same contents as the current total result shown on the current planning surface of FIG. 7.
Further, in the coupon set list of FIG. 8B, the product name to which the coupon is applied, the purchase limit until the coupon is applied, and the product to which the coupon is applied are purchased corresponding to each individual coupon. An example is shown in which points are printed as a privilege given at the time.

The above-mentioned coupon set list of FIG. 8B is an example in which points are added as a privilege to be given corresponding to each individual coupon. However, the benefits given in response to individual coupons are not limited to the addition of points.
FIG. 9 shows, as an example of a coupon set list based on the benefit of adding points, a coupon set list when the price of the product is discounted from the normal price as the benefit given corresponding to the individual coupon. In the coupon set list shown in the figure, the product name to which the coupon is applied, the purchase limit until the coupon is applied, and the product to which the coupon is applied are given for each individual coupon. An example is shown in which the discounted price or the discount amount as a privilege is printed.

Further, in the coupon set list shown in FIGS. 8 (b) and 9, the coupon information is output by printing characters. However, in the coupon set list, coupon information may be output, for example, by printing a pattern. In this embodiment, printing and printing are used interchangeably.
FIG. 10 shows an example of a coupon set list in which coupon information is output by printing a pattern. In the coupon set list shown in the figure, the corresponding patterns for each individual coupon are printed in order from top to bottom. In one pattern corresponding to the individual coupon in the figure, the product name to which the coupon is applied, the purchase limit until the coupon is applied, and the privilege given when the product to which the coupon is applied are purchased. An example showing a point is shown. Even in the mode in which the coupon information is output by the pattern in this way, the price related to the discount may be shown instead of the points according to each individual coupon as shown in FIG.

The print contents shown in FIGS. 8 (b), 9 and 10, respectively, reflect the data stored in the area of the print contents in the coupon set information of FIG. 6 (b). The POS register 1 prints the coupon set list by using the data of the print contents transmitted from the upper information processing apparatus 100.

The clerk gives the customer the receipt issued as described above and the coupon set list. Customers can easily understand what the multiple coupons they have available by looking at the coupon set list given with the receipt. In addition, if such a coupon set list is put in something familiar to the customer, such as a wallet or a bag, the customer can take it out at any time and see it immediately. In this case, since the customer can easily confirm and use the coupon that he / she can use, the degree of forgetting to use the coupon or feeling troublesome is reduced, and the utilization of the coupon is promoted. Along with this, sales of products will be promoted as a store, and it is expected that sales will improve.

The second mode of outputting coupon information is to issue a receipt containing coupon information for unused individual coupons that have not expired among the individual coupons included in the issued coupon set list. Is. Unused individual coupons that have not passed the validity period are also referred to as remaining coupons hereafter because they are coupons that remain unused.

FIG. 11 shows an example of a receipt with the remaining coupon information issued including the coupon information of the remaining coupon as described above. In the receipt of the figure, the receipt part pt1 is printed under the header part hd at the head, and the accounting information according to the current accounting result is shown. In the receipt with the remaining coupon information, the portion of the header portion hd and the receipt portion pt1 has the same contents as the receipt shown in FIG. 8A.
Then, in the receipt with the remaining coupon information, the remaining coupon information unit pt2 is printed under the receipt unit pt1. In the remaining coupon information unit pt2, coupon information for each individual coupon as the remaining coupon is printed. In the figure, the coupon information of the three remaining coupons is printed, and an example in which the product name and the number of times the coupon can be used is printed as the coupon information corresponding to each individual coupon is shown. The number of times the coupon can be used decreases by one each time the coupon is used.

As described above, in the present embodiment, the receipt with the remaining coupon information is issued after the coupon set list is issued. By looking at the receipt with the remaining coupon information, the customer can grasp what the coupon is not used yet by the receipt when purchasing the product. As a result, the use of the remaining coupon is promoted (utilized), the customer does not lose the opportunity to receive the privilege, and the sales of the product are further promoted as a store.

In the present embodiment, the receipt with the remaining coupon information is issued when the period (remaining validity period) from the present until the expiration date (expiration date) of the individual coupon included in the coupon set list is less than or equal to the predetermined period. Will be done.
For example, the issuance of the receipt with the remaining coupon information is performed every time the receipt is issued from the POS register 1 in response to the payment of the customer's product price as a member during the validity period of the individual coupon included in the issued coupon set list. It may be done. However, at the beginning of the validity period, there are still many individual coupons that have not been used. Therefore, even if the receipt with the remaining coupon information is issued from the beginning of the valid period, it is difficult for the customer to grasp the breakdown of the remaining coupon information because there is too much remaining coupon information. Further, the more individual coupon information is, the longer the portion of the remaining coupon information unit pt2 in the receipt with the remaining coupon information. For this reason, the store side consumes a large amount of receipt paper, and the customer may find it bothersome to receive a long receipt with coupon information each time.
Therefore, in the present embodiment, when the remaining validity period is longer than a predetermined value, a normal receipt is issued without issuing the receipt with the remaining coupon information. On the other hand, a receipt with remaining coupon information will be issued after the remaining validity period is within the specified period. By doing so, since the receipt with the remaining coupon information is issued near the end of the validity period, the remaining coupon information printed on the receipt with the remaining coupon information is reduced. This makes it easier for customers to figure out what coupons they haven't used yet. Further, since the remaining coupon information unit pt2 can be shortened, the receipt paper can be saved and the customer does not have to worry about it.

An example of a processing procedure executed by the POS register 1 of the present embodiment will be described with reference to the flowchart of FIG.
Step S101: In accounting for the purchased product from the customer who is a member, the clerk who operates the POS register 1 first reads the membership number recorded on the membership card delivered from the customer by the reader unit 18. Do. The POS register 1 inputs the membership number read by the reader unit 18. As a result, the subsequent accounting process is associated with the membership number entered in step S101.
In the figure, the case where the member number is input before the start of the product registration operation is taken as an example. However, the membership number may be input at any time until the current total operation is accepted in step S104, which will be described later.

Step S102: Subsequently, the clerk performs a product registration operation for registering the customer's purchased product. In response to this operation, the POS register 1 executes the registration process (product registration process) of the product to be registered by the product registration operation.

Step S103: The clerk performs a subtotal operation when the product registration operation is completed. The subtotal operation is, for example, an operation of a subtotal key displayed on the display unit 14 with a touch panel or a subtotal key arranged on the key operation unit 15. The POS register 1 accepts such a subtotal operation and displays the subplanning surface according to the acceptance of the subtotal operation.

Step S104: The clerk confirms the total amount to be paid by the customer by looking at the plan, and pays one of cash, credit card, prepaid card, point card, etc. (two or more payment methods are used together). The POS register 1 is made to execute the accounting process according to the above. After that, the clerk performs the current accounting operation to close the current accounting process in response to the completion of the accounting process. The POS register 1 accepts the current total operation, and causes, for example, the display unit 14 with a touch panel to display the current planned surface.

Step S105: Further, the POS register 1 transmits a coupon output inquiry to the higher-level information processing apparatus 100 in response to the acceptance of the current total operation. The coupon output inquiry is a command for making an inquiry to the upper information processing apparatus 100 regarding the output of coupon information according to the current accounting process. The coupon output inquiry includes the membership number entered in step S101. The coupon output inquiry also includes accounting information. The accounting information shows the products purchased by the customer according to this accounting. In addition, if the product purchased by the customer in accordance with this accounting includes a product to which the coupon is applied, the accounting information indicates that the coupon corresponding to that product was used. Information (coupon used information) is added.

Step S106: The upper information processing apparatus 100 transmits the coupon output instruction information to the POS register 1 as a response to the coupon output inquiry transmitted in step S105. The POS register 1 receives the coupon output instruction information transmitted from the host information processing apparatus 100.

Step S107: The coupon output instruction information has a content of instructing any one of the following three with respect to the output of the coupon information according to the current accounting process.
The first instruction content of the coupon output instruction information is to instruct "issue a coupon set list" as the output of the coupon information. The instruction of "issuing a coupon set list" is obtained when the following conditions are met. In other words, the coupon set list corresponding to the customer as a member who paid the price according to this accounting process is set, and it is included in the issuance period of the coupon set list with the current date set. The condition is that the coupon set list has not been issued yet.
The second instruction content of the coupon output instruction information is to instruct "printing the remaining coupon information" as the output of the coupon information. As shown in FIG. 11, the remaining coupon information printing indicates that the remaining coupon information is printed on the remaining coupon information unit pt2 following the receipt unit pt1 of the receipt on which the accounting information is printed. The instruction of "printing the remaining coupon information" is obtained when the condition that the remaining valid period of the individual coupon included in the issued coupon set list is less than or equal to the predetermined value is satisfied as described above.
The third instruction content of the coupon output instruction information is to instruct "coupon output unnecessary" as the output of the coupon information. Depending on "coupon output not required", it is instructed that neither the coupon set list nor the remaining coupon information is output. The instruction of "no coupon output required" is obtained when there is no coupon set list to be newly issued and the condition that the remaining validity period of the individual coupon included in the issued coupon set list is longer than the specified condition is satisfied. Be done.
Therefore, the POS register 1 determines which of the above-mentioned "coupon set list issuance", "remaining coupon information printing", and "coupon output not required" is indicated by the coupon output instruction information received in step S106. judge.

Step S108: When it is determined that the instruction content of the coupon output instruction information indicates "coupon set list issuance", the POS register 1 includes the receipt and the coupon set list as shown in FIGS. 8 to 10. Is separated and printed on different papers for publication.
Therefore, the POS register 1 first causes the printing unit 19 to issue a receipt in which the accounting information indicating the current accounting result is reflected. At this time, the printing unit 19 separates and ejects the receipt paper on which the contents of the receipt are printed.

Step S109: Next, the POS register 1 causes the printing unit 19 to issue a coupon set list. When the coupon output instruction information instructs "issue a coupon set list", the coupon output instruction information includes print data indicating the contents to be printed as the coupon set list. The coupon output instruction information includes data stored in the print content area of the coupon set information as print data. In step S109, the POS register 1 causes the printing unit 19 to print the coupon information for each individual coupon in the coupon set list by using the print data included in the received coupon output instruction information.

According to the above steps S108 and S109, the receipt is issued first, and then the coupon set list is issued. However, the coupon set list may be issued first, and then the receipt may be issued.

Step S110: Further, when it is determined in step S107 that the instruction content of the coupon output instruction information indicates "printing of remaining coupon information", the POS register 1 causes the printing unit 19 to issue a receipt with remaining coupon information. ..
When the coupon output instruction information indicates "printing of remaining coupon information", the coupon output instruction information includes print data indicating the remaining coupons. In step S110, the POS register 1 prints the accounting information indicating the current accounting result on the receipt paper, and then prints the print data of the remaining coupon included in the coupon output instruction information on the same receipt paper. , Cut off the paper. In this way, as illustrated in FIG. 11, a receipt with remaining coupon information is issued, in which the receipt unit pt1 and the remaining coupon information unit pt2 are printed from top to bottom, following the header unit hd.

Step S111: Further, when it is determined in step S107 that the instruction content of the coupon output instruction information indicates "printing of remaining coupon information", the POS register 1 is printed with accounting information indicating the current accounting result. Issue a receipt. In this case, neither the coupon set list nor the receipt with the remaining coupon information is issued.

Next, with reference to the flowchart of FIG. 13, an example of a processing procedure executed by the higher-level information processing apparatus 100 in response to receiving the coupon output instruction information will be described.
Step S201: In response to the coupon output inquiry being transmitted from the POS register 1 in step 105 of FIG. 12, the host information processing apparatus 100 receives the coupon output inquiry.

Step S202: The coupon output inquiry includes the membership number and the accounting information as described above. The accounting information shows the products purchased by the customer according to the current accounting, and if there is a product to which the coupon is applied, the coupon used information is added. Therefore, the higher-level information processing apparatus 100 uses the accounting information included in the received coupon output inquiry to obtain the purchase history and coupon set information (FIG. 6 (a)) in the member information (FIG. 6 (a)) of the corresponding member. b) Update the coupon usage history information in).
Therefore, the upper information processing apparatus 100 searches the member information table 141 for member information storing the same member number as included in the coupon output inquiry, and includes the purchase history in the searched member information in the coupon output inquiry. Update using accounting information. That is, the upper information processing apparatus 100 adds the products purchased according to the current accounting to the purchase history.
Further, in the upper information processing apparatus 100, is the purchased product indicated in the accounting information included in the coupon output inquiry included in the individual coupon list in the coupon set information storing the same membership number as included in the coupon output inquiry? Judge whether or not. When the purchased product indicated in the accounting information included in the coupon output inquiry is included in the individual coupon list, the upper information processing apparatus 100 further indicates that the coupon has been used for the purchased product included in the individual coupon list. Update coupon usage history information as shown. In the coupon usage history information, it is not necessary to update the coupon usage history information in particular when the number of times the coupon has been used for the purchased product has reached the maximum.

Step S203: The coupon output inquiry includes the membership number of the customer who made the payment in the POS register 1 as described above. The upper information processing apparatus 100 refers to the coupon set information storing the same membership number included in the received coupon output inquiry among the coupon set information stored in the coupon information table 142. Then, the upper information processing apparatus 100 determines whether or not the coupon set list corresponding to the member number is within the issuing period and has not been issued. Regarding whether or not it is within the issuance period, it may be determined whether or not the current date is included in the issuance period stored in the referenced coupon set information. Further, whether or not the coupon set list has not been issued may be determined by determining whether or not the issue flag stored in the referenced coupon set information indicates that the coupon set list has not been issued.

Step S204: When it is determined in step S203 that the coupon set list is within the issuing period and has not been issued, the higher-level information processing apparatus 100 transmits the coupon output instruction information instructing "issuing the coupon set list". To do.
When transmitting the coupon output instruction information instructing "issue a coupon set list", the higher-level information processing apparatus 100 prints data corresponding to all the individual coupons stored in the area of the printed content of the referenced coupon set information. Included in the coupon output instruction information.

Step S205: When it is determined in step S203 that the coupon set list is not within the issuance period, or that the coupon set list has been issued even within the issuance period, the higher-level information processing apparatus 100 further determines that the coupon set list has been issued. Make a judgment.
That is, the upper information processing apparatus 100 determines whether or not there is an unused individual coupon that remains unused among the individual coupons included in the coupon set list for each issued coupon (step S205). .. Whether or not there is an unused individual coupon is determined whether or not there is individual coupon information that is not included in the coupon usage history information among the individual coupon information shown in the individual coupon list in the referenced coupon set information. Should be determined.

Step S206: When it is determined in step S205 that there is an unused individual coupon, the higher-level information processing apparatus 100 determines whether or not the remaining valid period of the coupon set is equal to or less than a predetermined value.
Step S207: When the remaining valid period of the coupon set is equal to or less than a predetermined value, the higher-level information processing apparatus 100 transmits the coupon output instruction information instructing "printing the remaining coupon information" to the POS register 1.
When transmitting the coupon output instruction information instructing "issue a coupon set list", the upper information processing apparatus 100 receives unused coupon information (remaining) among the individual coupon data stored in the area of the print content of the coupon set information. Include the data corresponding to (coupon information) as print data.

Step S208: When it is determined in step S205 that there are no unused individual coupons, or when it is determined in step S206 that the remaining valid period is longer than a predetermined value, the host information processing apparatus 100 executes the following processing. .. That is, the host information processing apparatus 100 transmits the coupon output instruction information instructing "coupon output unnecessary" to the POS register 1.

<Second Embodiment>
Subsequently, the second embodiment will be described. FIG. 14 shows a configuration example of the coupon output system according to the second embodiment. As shown in the figure, the coupon output system of the present embodiment includes an accounting tablet terminal 200, an accounting server 300 (an example of a coupon information storage device), and a printer 400 (an example of an information processing terminal device).
The accounting server 300 is communicably connected to the accounting tablet terminal 200 and the printer 400 via, for example, a network. Further, the accounting tablet terminal 200 and the printer 400 are provided in the same store. The accounting server 300 may be provided corresponding to a store provided with the accounting tablet terminal 200 and the printer 400, or may be provided corresponding to a plurality of stores.

The accounting tablet terminal 200 is a terminal carried by a clerk, and the customer's purchased products are registered by the operation of the clerk. Such an accounting tablet terminal 200 is often used, for example, when registering a product as a menu ordered by a customer at a restaurant.
The accounting tablet terminal 200 transmits the product information (product registration information) registered by the operation of the clerk to the accounting server 300. The accounting server 300 stores information about the product as the product master. The accounting server 300 calculates the total amount of the product indicated by the product registration information by using the information of the product master, and transmits the information of the calculated total amount to the accounting tablet terminal 200. The accounting tablet terminal 200 displays information on the total amount of money transmitted. The clerk confirms the total amount displayed on the accounting tablet terminal 200 and performs accounting. For example, the clerk tells the customer the total amount and receives the cash delivered by the customer as a deposit. At this time, if the deposit is more than the total amount of the goods, the clerk gives the change to the customer.
The accounting server 300 transmits the accounting information corresponding to the transaction performed as described above to the printer 400. The printer 400 issues a receipt on which the transmitted accounting information is printed.

Then, the accounting server 300 in the present embodiment controls the output of coupon information when the printer 400 issues a receipt, similarly to the higher-level information processing device 100 in the first embodiment.
For this purpose, the accounting server 300 stores the member information table and the coupon information table in the same manner as the higher-level information processing device 100. Further, the product registration information transmitted by the accounting tablet terminal 200 to the accounting server 300 includes the customer's membership number entered at the time of product registration in addition to the registered product information.
The accounting server 300 executes the process according to steps S202 to S208 of FIG. 13 in response to receiving the product registration information including the member number information as described above. In the case of the present embodiment, when the accounting server 300 transmits the coupon output instruction information in steps S204, S207 or S208, the destination is the printer 400.
The printer 400 executes the processes of steps S107 to S111 of FIG. 12 in response to receiving the coupon output instruction. As a result, when the coupon set list should be issued, the printer 400 issues the receipt and the coupon set list so as to be printed on different sheets for receipt. When the remaining coupon information should be printed, the printer 400 issues a receipt on which the remaining coupon information unit pt2 is printed following the receipt unit pt1 as shown in FIG. If it is not necessary to output the coupon information, only the receipt is issued from the printer 400.

<Modification example>
Hereinafter, a modified example of the present embodiment will be described.
[First modification]
Under the first embodiment, a printer may be further provided for, for example, the configuration of the coupon output system of FIG. The printer is provided near the POS register 1 in a store, for example, and is communicably connected to the host information processing apparatus 100. The printer in this modification is provided for issuing a coupon set list separate from the receipt.
In this modification, the host information processing apparatus 100 transmits the coupon output instruction information in response to the coupon output inquiry from the POS register 1 to the POS register 1 and the printer, respectively.
When the coupon output instruction information transmitted from the upper information processing apparatus 100 indicates "coupon set list issuance", the POS register 1 causes the printing unit 19 to issue only the receipt, and the printer issues only the coupon set list. Issue.
When the coupon output instruction information indicates "printing the remaining coupon information", a receipt is issued from the POS register 1 to which the remaining coupon information unit pt2 is printed following the receipt unit pt1 as shown in FIG. The printer does not issue anything in particular.
Further, when the coupon output instruction information indicates "coupon output is not required", the receipt is issued from the POS register 1, and the printer does not particularly issue it.
In the case of such a configuration, for example, when issuing a coupon set list, a paper in a format different from the paper for receipt can be used in the printer. Therefore, for example, by using a paper having a width wider than the receipt, it is possible to make the individual coupon information printed on the coupon set list easier to see.

[Second modification]
In the description so far, the content of the coupon has been, but is not limited to, the granting of points determined according to the purchased product or the discount of the product. For example, the content of the coupon may be a gift, a gift, or the like according to the purchase of the product.

[Third variant]
Further, in each of the above embodiments, a receipt with remaining coupon information is issued when the remaining valid period is less than or equal to a predetermined value.
However, for example, a specific date may be set as the notification start date based on the validity period of the individual coupon included in the coupon set, and the receipt with the remaining coupon information may be issued after the notification start date.
Further, for example, a specific day in the month or a specific day in the week may be set as the notification date, and the receipt with the remaining coupon information may be issued on the notification date. The specific day of the month can be set, for example, based on a general payday. Further, for a specific day of the week, for example, a Thursday or a day of the week per Friday can be set according to the shopping on the weekend.

[Fourth variant]
Further, for example, when the number of individual coupons remaining unused becomes equal to or less than a predetermined threshold value, a receipt with remaining coupon information may be issued. In this case, for example, the threshold value may be a specific fixed value or a value corresponding to a fixed ratio of the total number of individual coupons included in the coupon set list.

[Fifth variant]
In addition, information other than coupons that is useful to the customer may be issued in the form of a coupon set list or a receipt with remaining coupon information. As an example, information on a recommended product set based on a plurality of recommended products determined according to a customer's purchase history and attributes is created for each customer as a member instead of coupon set information. Then, in response to the purchase of the customer's product, a recommended product set list is issued instead of the coupon set list, and among the products included in the recommended product set, the products that the customer has not yet purchased (remaining recommended products) are selected. Instead of the receipt with the remaining coupon information, it may be issued as a receipt with the remaining recommended product.

[6th variant]
In addition, stores may offer discounts on products limited to members. In such a case, when the customer as a member purchases a product that is subject to a member-only discount and is subject to a discount coupon, the POS register 1 of the present embodiment has a large discount amount. As a result, the subtotal amount may be calculated by applying the discount that reduces the customer's payment amount.

[7th variant]
Further, the configuration of the present embodiment can also be applied to a POS system in which a registration device for registering products by a clerk and a payment device for payment by a customer are separated.
In this case, the clerk who operates the registration device reads the membership number from the membership card received from the customer as a member and registers the purchased product of the customer. The registration device transmits a coupon output inquiry to the higher-level information processing device, and also transmits accounting information according to the product registration result to the settlement device.
The higher-level information processing device transmits the coupon output instruction information in response to the reception of the coupon output inquiry to the settlement device. The settlement device uses the accounting information transmitted from the registration device to perform settlement processing according to the operation of the customer. Further, the settlement device follows the coupon output instruction indicated by the coupon output instruction information transmitted from the higher-level information processing apparatus when the settlement process is completed and the receipt is issued.
That is, if the coupon output instruction information indicates "coupon set list issuance", the settlement device prints the receipt and the coupon set list on different sheets and issues them. Further, if the coupon output instruction information indicates "printing the remaining coupon information", the settlement device issues a receipt on which the remaining coupon information is printed. Further, the settlement device issues only a receipt if the coupon output instruction information indicates "coupon output is not required".
Further, when the registration device includes a printing unit, the coupon set list may be issued by the registration device instead of the settlement device, and may be handed over to the customer by the clerk.
Further, under such a configuration, for example, the registration device as a master among one or more registration devices may have a function as a higher-level information processing device.

[8th modification]
In the present embodiment, customers may be distinguished according to the type of royalty, and the coupon given to the customer may be changed for each type of royalty.
The types of royalties include, for example, basic royalties for all members and royalties according to the rank set for the customer according to the total purchase amount in one transaction or the purchase amount in a certain period (royalties by rank). An example of distinguishing between the two types is given.
On top of that, as coupons, a coupon corresponding to basic royalties for all the members who have made a transaction and a coupon corresponding to each rank of the member (coupon corresponding to royalties according to rank) may be prepared.

[9th modification]
Further, a predetermined prohibition condition for prohibiting the issuance of the coupon may be set, and the coupon may not be output when the prohibition condition is satisfied in the transaction. For example, as described above, when the number of times the coupon has been used has reached the maximum, the corresponding coupon can be prevented from being output.

[10th variant]
There may be two types of coupons in this embodiment, a coupon sponsored by the manufacturer and a coupon unique to the store. A maker-sponsored coupon is a coupon that a maker of a product sold at a store sponsors with the store to give a privilege to a customer for sales promotion. On the other hand, a coupon unique to a dealer is a coupon that gives a privilege to a customer according to a sales promotion under the plan of the dealer, regardless of the sponsorship from the manufacturer.
Predetermined output conditions are set for each of the coupon sponsored by the manufacturer and the coupon unique to the store, and may be issued according to the satisfaction of the output conditions for each transaction. The output condition of the coupon may reflect, for example, whether it is a member or a non-member of the store. In addition, the output condition may reflect the rank set for the member. In addition, the output conditions may reflect the presence or absence of royalties (specific rights to which coupons are given). In addition, the day of the week may be reflected in the output condition. In addition, the output condition may include a condition that the product purchased in the corresponding transaction includes the product for which the coupon is to be given.

<Summary of Embodiment>
As described above, one aspect of the present embodiment is a coupon output system including a coupon information storage device and an information processing terminal device, which outputs coupon information indicating a coupon used for receiving a service to a medium. In the coupon information storage device, the storage means for storing the coupon information, the accounting information indicating the content of the accounting process corresponding to the payment of the customer's product, and the coupon information are stored from the information processing terminal device in different media. It is provided with an information output means for outputting a first information to be output and a second information output to output accounting information and coupon information from an information processing terminal device in one medium.
According to the above configuration, the coupon that can be used by the customer is output separately from the receipt by the first information output and notified to the customer, and then the receipt to which the coupon information is added is output by the second information output and again. It can be made known to customers. This makes it difficult for customers to forget to use coupons and encourages customers to use coupons.

Further, one aspect of the present embodiment is the above-mentioned coupon output system, in which the storage means further stores the coupon expiration date and the coupon usage history information regarding the coupon usage history, and the information output means is currently When the period from to the expiration date (remaining validity period) is less than or equal to the predetermined value, the second information output causes the coupon information corresponding to the unused coupon specified based on the coupon usage history information to be output.
According to the above configuration, when the expiration date of the coupon is approaching, the coupon information about the unused coupon can be added to the receipt and output, so it is recommended that the coupon be used before the expiration date. Can encourage customers. As a result, it is possible to encourage customers to utilize coupons more effectively.

Further, one aspect of the present embodiment is the above-mentioned coupon output system, in which the information output means outputs coupon information to be newly issued by the first information output during a predetermined issuance period.
According to the above configuration, it is possible to inform the customer of the coupon to be newly issued by the first information output.

Further, one aspect of the present embodiment is the above-mentioned coupon output system, in which the information output means has already output the coupon information to be newly issued when the period until the expiration date is longer than a predetermined period. The third information output is performed so that only the medium of the accounting information is output.
According to the above configuration, after the output of the coupon information to be newly issued, if the period until the expiration date is longer than a predetermined period, only the receipt that does not include the coupon information is issued. As a result, it is possible to prevent the coupon information from being output during the period when the coupon information by the second information output is not very effective, for example, at the beginning of the validity period, so that the coupon is efficiently disseminated to the customer. be able to.

Further, one aspect of the present embodiment is the above-mentioned coupon output system, and the output coupon information includes the number of times the coupon can be used indicated by the coupon information.
According to the above configuration, the store clerk, the customer, or the like can grasp how many times the coupon indicated by the output coupon information can be used.

Further, one aspect of the present embodiment is an information processing device that outputs coupon information indicating a coupon used for receiving the service to a medium, and describes the content of the settlement process corresponding to the payment of the customer's product. The information output means is provided with a first information output for outputting the settlement information and the coupon information to be shown on different media, and a second information output for outputting the settlement information and the coupon information on one medium.

Further, one aspect of the present embodiment is a settlement indicating the content of the settlement process corresponding to the payment of the customer's product when the computer outputs the coupon information indicating the coupon used for receiving the service to the medium. It is a program for functioning as an information output means that performs a first information output that outputs information and coupon information on different media and a second information output that outputs settlement information and coupon information on one medium. ..

The above-mentioned POS register 1, the upper information processing device 100, and the accounting tablet terminal 200 record a program for realizing the functions as the accounting server 300, the printer 400, and the like on a computer-readable recording medium, and record the program. The above-mentioned POS register 1, the higher-level information processing device 100, and the accounting tablet terminal 200 may perform processing as the accounting server 300, the printer 400, and the like by reading the program recorded on the medium into the computer system and executing the program. .. Here, "loading a computer system with a program recorded on a recording medium and executing it" includes installing the program on the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM. The recording medium also includes an internal or external recording medium that can be accessed from the distribution server to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. The program may be divided into a plurality of parts, downloaded at different timings, and then combined by the terminal device, or the distribution server for distributing each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall also include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

1 POS register, 11 CPU, 12 storage unit, 13 RAM, 14 touch panel display unit, 14a touch panel, 15 key operation unit, 16 customer display unit, 17 automatic change machine, 17a change outlet, 17b deposit slot, 18 Reader unit, 19 printing unit, 20 communication unit, 30 drawer, 100 upper information processing device, 101 CPU, 102 communication unit, 103 RAM, 104 storage unit, 141 member information table, 142 coupon information table

Claims (7)

It is a coupon output system that is equipped with a coupon information storage device and an information processing terminal device and outputs coupon information indicating coupons used for receiving services to a medium.
In the coupon information storage device, a storage means for storing the coupon information and
The first information output in which the accounting information indicating the content of the accounting process corresponding to the payment of the customer's product and the coupon information are output from the information processing terminal device in different media, and the accounting information and the coupon information are 1 It is provided with an information output means for outputting a second information output from the information processing terminal device using one medium .
The information output means has a predetermined period from the present to the expiration date of the issued coupon indicated by the coupon information output by the first information output corresponding to the customer associated with the accounting information. In this case, the coupon information corresponding to the coupon identified as unused among the issued coupons is output by the second information output based on the usage history information indicating the usage history of the issued coupon. Coupon output system to let you. The coupon output system according to claim 1 , wherein the information output means outputs coupon information to be newly issued by the first information output during a predetermined issuance period. The information output means outputs a third information that outputs only the medium of the accounting information when the period until the expiration date is equal to or longer than a predetermined time and the coupon information to be newly issued has been issued. The coupon output system according to claim 2. The coupon output system according to any one of claims 1 to 3 , wherein the information output means includes the number of times the coupon can be used indicated by the coupon information in the output coupon information. An information processing device that outputs coupon information indicating coupons used to receive services to a medium.
The first information output that outputs the accounting information indicating the content of the settlement process corresponding to the payment of the customer's product and the coupon information in different media, and the first information output that outputs the accounting information and the coupon information in one medium. an information output means for performing a second information output,
The information output means has a predetermined period from the present to the expiration date of the issued coupon indicated by the coupon information output by the first information output corresponding to the customer associated with the accounting information. In this case, the coupon information corresponding to the coupon identified as unused among the issued coupons is output by the second information output based on the usage history information indicating the usage history of the issued coupon. Information processing device to make. A coupon used to receive services, including a registration device that registers products by the operation of a clerk and a payment device that setstles the products registered by the registration device according to the operation of the customer. In a coupon output system that outputs coupon information indicating
A storage means for storing the coupon information and
The first information output in which the accounting information indicating the content of the accounting process corresponding to the payment of the customer's product and the coupon information are output from the settlement device or the registration device in different media, and the accounting information and the coupon information. The information output means is provided with a second information output for outputting the information from the settlement device or the registration device in one medium.
The information output means has a predetermined period from the present to the expiration date of the issued coupon indicated by the coupon information output by the first information output corresponding to the customer associated with the accounting information. In this case, the coupon information corresponding to the coupon identified as unused among the issued coupons is output by the second information output based on the usage history information indicating the usage history of the issued coupon. Coupon output system to let you. Computer,
When outputting the coupon information indicating the coupon used to receive the service to the medium, the accounting information indicating the content of the settlement process corresponding to the payment of the customer's product and the coupon information are output in different media. It is a program for functioning as an information output means for outputting the first information to be output and the second information output to output the accounting information and the coupon information in one medium.
The information output means has a predetermined period from the present to the expiration date of the issued coupon indicated by the coupon information output by the first information output corresponding to the customer associated with the accounting information. In this case, the coupon information corresponding to the coupon identified as unused among the issued coupons is output by the second information output based on the usage history information indicating the usage history of the issued coupon. Program to let you.

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