More Web Proxy on the site http://driver.im/

research-article

Probing, mocking and prototyping: participatory approaches to identity infrastructuring

Authors:

Andrew Clement,

Brenda McPhail,

Karen Louise Smith,

Joseph FerenbokAuthors Info & Claims

PDC '12: Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1

Pages 21 - 30

https://doi.org/10.1145/2347635.2347639

Published: 12 August 2012 Publication History

Abstract

Since the 1980s, PD has been expanding its scope in terms of scale of information systems as well as diversity of participants, settings and design techniques. A current frontier of PD is infrastructuring, the development of large scale systems that serve a wide range of needs of varied 'publics' in an ideally taken-for-granted manner.

This paper takes a participatory approach to one prominent area of contemporary infrastructure development, that of jurisdictional identity schemes. Such developments pose significant privacy and security risks. However, for the most part ID scheme expansion is being conducted without the active participation of those most directly affected. We address this concern through a series of action research 'interventions' into the development of proposed North American ID schemes.

We sought to turn what is often treated as a dry, technical topic into an open, accessible and even fun collective enterprise. Drawing on 'classic' PD precepts, such as iteration, realistic use scenarios, ethnographically informed fieldwork, situated reflection, and mock-ups and prototypes, we experimented publically with various artifacts that range from a mock RFID scheme to an Android smartphone digital ID wallet app.

Based on this experience, we reflect on lessons for the PD community in terms of how it might approach the growing need for participatory infrastructuring.

References

[1]

Agre, P. Toward a Critical Technical Practice: Lessons Learned in Trying to Reform AI, in Bowker, G. et al eds, Bridging the Great Divide: Social Science, Technical Systems, and Cooperative Work, Erlbaum. 1997. http://polaris.gseis.ucla.edu/pagre/

[2]

Balka, E. Inside the belly of the beast: the challenges and successes of a reformist participatory agenda, Proc. PDC, 2006, 134--143.

Digital Library

[3]

Beck, E. E. P for Political: Participation is not enough. Scandinavian Journal of Information Systems, 2002. Retrieved 15 May, 2007, from http://www.cs.aau.dk/SJIS/journal/volumes/volume14/articles/no1/05_beck_p77-92.pdf

[4]

Braa, J., Monteiro, E. and Sahay, S. 'Networks of action: sustainable health information systems across developing countries', MIS Quarterly, 2004, 28(3): 337--362.

Digital Library

[5]

Boler, M. Digital media and democracy: tactics in hard times. MIT Press. 2009.

Digital Library

[6]

Borchorst, N., McPhail, B., Smith, K. L., Ferenbok, J. and Clement, A. "Bridging Identity Gaps - Supporting Identity Performance in Citizen Service Encounters." Computer-Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, 2012, 21(1):1--36.

[7]

Bowker, G. C. and Star, S. L. Sorting things out: classification and its consequences. MIT Press. 1999.

Digital Library

[8]

Canada. Personal Information Protection and Electronic Documents Act (PIPEDA). 2000. Retrieved from: http://laws.justice.gc.ca/PDF/Statute/P/P-8.6.pdf

[9]

DiSalvo, C., Nourbakhsh, I., Holstius, D., Akin, A. and Louw, M. (2008) 'The Neighborhood Networks Project: a case study of critical engagement and creative expression through participatory design', in Simonsen, J., Robertson, T. and Hakken, D. (Eds.) Proc. PDC 2008, 41--50.

Digital Library

[10]

DiSalvo, C., Clement, A. and Pipek, V. Communities: Participatory Design For, With, and By Communities, to appear in Robertson, T and Simonsen, J. (eds) International Handbook of Participatory Design, Routledge. 2012 (forthcoming).

[11]

Ehn, P. and Kyng, M. Cardboard computers: Mocking it up or hands on the future. In Design at work: cooperative design of computer systems, edited by J. Greenbaum and M. Kyng. LEA. 1991.

Digital Library

[12]

Federal Trade Commission. Fair Information Practice Principles. 2007. Retrieved 18 Oct 2011 from: http://www.ftc.gov/reports/privacy3/fairinfo.shtm

[13]

Gaver, W., Boucher, A., Pennington, S. and Walker, B. Cultural probes and the value of uncertainty. Interactions, 2004, 11(5):53--56.

Digital Library

[14]

Home Office. Identity cards: The UK National Identity Card and the Identification Card for EEA (European economic area) nationals ceased to be valid legal documents on 21 January 2011. n. d. Retrieved 24 May 2012 from http://www.homeoffice.gov.uk/agencies-public-bodies/ips/about-us/suppliers/identity-cards/

[15]

Juels, A. RFID security and privacy: a research survey. IEEE Journal on Selected Areas in Communications, 2006, 24(2):381--394.

Digital Library

[16]

Kensing, F., Simonsen, J. and Bødker, K. Participatory Design at a Radio Station. Computer-Supported Cooperative Work (CSCW): The Journal of Collaborative Computing, 1998, 7(3--4):243--271.

Digital Library

[17]

Kingdon, J. W. Agendas, alternatives, and public policies. Boston: Little, Brown. 1984.

[18]

Lyon, D. Identifying citizens: ID Cards as Surveillance. Oxford: Polity Press. 2009.

[19]

McPhail, B., Boa, K., Ferenbok, J., Smith, K. L. and Clement, A. (2009). Identity, privacy and security challenges with Ontario's enhanced driver's licence. In Proceedings 2009 IEEE Toronto International Conference -- Science and Technology for Humanity. Toronto: September 26--27, 2009, 904--909.

[20]

OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data (1980). Directorate for Science, Technology and Industry. Retrieved January 11, 2012 from: http://www.oecd.org/document/18/0,3746,en_2649_34255_1815186_1_1_1_1,00&&en-USS_01DBC.html.

[21]

Ratto, M. Critical Making: Conceptual and Material Studies in Technology and Social Life. The Information Society, 2011, 27(4).

Digital Library

[22]

Sclove, R. Democracy and Technology. Guilford. 1995.

[23]

Shapiro, D. Participatory Design: the will to succeed. Proceedings of the 4th Decennial Conference on Critical Computing: between sense and sensibility. Aarhus, Denmark August 21--25, 2005. 29--38.

Digital Library

[24]

Star, S. L. The Ethnography of Infrastructure. American Behavioral Scientist, 1999, 43(3):377--391.

[25]

Smith, K. L., McPhail, B., Ferenbok, J., Tichine, A. and Clement, A. Playing with surveillance: The design of a mock RFID-based identification infrastructure for public engagement. Surveillance & Society, 2011, 9(1--2):149--166.

Cited By

Chen B(2024)A framework for infrastructuring sustainable innovations in educationJournal of the Learning Sciences10.1080/10508406.2024.232015933:3(583-612)Online publication date: 27-Mar-2024
https://doi.org/10.1080/10508406.2024.2320159
Sabie SJackson SJu WParikh T(2022)Unmaking as Agonism: Using Participatory Design with Youth to Surface Difference in an Intergenerational Urban ContextProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501930(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3501930
Naiseh MAl-Thani DJiang NAli R(2021)Explainable recommendation: when design meets trust calibrationWorld Wide Web10.1007/s11280-021-00916-024:5(1857-1884)Online publication date: 2-Aug-2021
https://doi.org/10.1007/s11280-021-00916-0
Show More Cited By

Index Terms

Probing, mocking and prototyping: participatory approaches to identity infrastructuring
1. Human-centered computing

Recommendations

Artful infrastructuring in two cases of community PD
PDC 04: Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1

In this paper, we use the notions of artful integrations and infrastructure to analyze two cases of community Participatory Design 'in the wild'. Though the communities are quite different on the outside, they bear surprising similarities when it comes ...
Infrastructuring, collaboration and evolving socio-material practices of changing our world
PDC '14: Proceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 2

The workshop will examine issues around emerging participation in (re-)designing technological and/or societal infrastructures. Contributions should provide cases and/or methodological reflections on connecting ongoing social or professional practices ...
Tying Knots: Participatory Infrastructuring at Work

Today, most design projects are infrastructuring projects, because they build on technologies, competencies and practices that already exist. While infrastructuring was originally seen as being full of conflicts and contradictions with what is already ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Other conferences

PDC '12: Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1

August 2012

147 pages

ISBN:9781450308465

DOI:10.1145/2347635

Editors:
Kim Halskov
Aarhus University, Denmark
,
Heike Winschiers-Theophilus
Polytechnic of Namibia, Namibia
,
Yanki Lee
Royal College of Art, London, United Kingdom
,
Jesper Simonsen
Roskilde University, Denmark
,
Keld Bødker
Roskilde University, Denmark

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

CPSR: Computer Professionals for Social Responsibility
Roskilde University

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 12 August 2012

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

PDC '12

Sponsor:

CPSR

PDC '12: 12th Participatory Design Conference

August 12 - 16, 2012

Roskilde, Denmark

Acceptance Rates

Overall Acceptance Rate 49 of 289 submissions, 17%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

24
Total Citations
View Citations
772
Total Downloads

Downloads (Last 12 months)46
Downloads (Last 6 weeks)12

Reflects downloads up to 26 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Chen B(2024)A framework for infrastructuring sustainable innovations in educationJournal of the Learning Sciences10.1080/10508406.2024.232015933:3(583-612)Online publication date: 27-Mar-2024
https://doi.org/10.1080/10508406.2024.2320159
Sabie SJackson SJu WParikh T(2022)Unmaking as Agonism: Using Participatory Design with Youth to Surface Difference in an Intergenerational Urban ContextProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501930(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3501930
Naiseh MAl-Thani DJiang NAli R(2021)Explainable recommendation: when design meets trust calibrationWorld Wide Web10.1007/s11280-021-00916-024:5(1857-1884)Online publication date: 2-Aug-2021
https://doi.org/10.1007/s11280-021-00916-0
Cunningham Dahl-Jørgensen TParmiggiani E(2020)Platformization of the public sector: Assessing the space of possibility for participationProceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 210.1145/3384772.3385154(35-39)Online publication date: 15-Jun-2020
https://dl.acm.org/doi/10.1145/3384772.3385154
Pelanda MAmstel F(2019)Infraestruturando identidades visuais livres em coletivos autogestionáriosBlucher Design Proceedings10.5151/9cidi-congic-6.0074(2711-2717)Online publication date: Dec-2019
https://doi.org/10.5151/9cidi-congic-6.0074
Hansen NDindler CHalskov KIversen OBossen CBasballe DSchouten B(2019)How Participatory Design WorksProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369460(30-41)Online publication date: 2-Dec-2019
https://dl.acm.org/doi/10.1145/3369457.3369460
Crivellaro CAnderson RLambton-Howard DNappey TOlivier PVlachokyriakos VWilson AWright P(2019)Infrastructuring Public Service TransformationACM Transactions on Computer-Human Interaction10.1145/331028426:3(1-29)Online publication date: 7-May-2019
https://dl.acm.org/doi/10.1145/3310284
Wang XWakkary R(2019)“We Are Actively Reaching Out to Different Organizations and Folks to Come in”: Collective Design of the Vancouver Tool Library ProjectCross-Cultural Design. Culture and Society10.1007/978-3-030-22580-3_17(223-240)Online publication date: 26-Jun-2019
https://doi.org/10.1007/978-3-030-22580-3_17
Seidelin CEvers VNaaman MFitzpatrick GKarahalios KLampinen AMonroy-Hernández A(2018)Developing Notations for Data Infrastructuring in Participatory DesignCompanion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/3272973.3272979(81-84)Online publication date: 30-Oct-2018
https://dl.acm.org/doi/10.1145/3272973.3272979
Jørgensen SMarttila SHomewood SNilsson EHansen S(2018)Identification as process in participatory designProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210637(1-4)Online publication date: 20-Aug-2018
https://dl.acm.org/doi/10.1145/3210604.3210637
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents