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Probing, mocking and prototyping: participatory approaches to identity infrastructuring

Published: 12 August 2012 Publication History

Abstract

Since the 1980s, PD has been expanding its scope in terms of scale of information systems as well as diversity of participants, settings and design techniques. A current frontier of PD is infrastructuring, the development of large scale systems that serve a wide range of needs of varied 'publics' in an ideally taken-for-granted manner.
This paper takes a participatory approach to one prominent area of contemporary infrastructure development, that of jurisdictional identity schemes. Such developments pose significant privacy and security risks. However, for the most part ID scheme expansion is being conducted without the active participation of those most directly affected. We address this concern through a series of action research 'interventions' into the development of proposed North American ID schemes.
We sought to turn what is often treated as a dry, technical topic into an open, accessible and even fun collective enterprise. Drawing on 'classic' PD precepts, such as iteration, realistic use scenarios, ethnographically informed fieldwork, situated reflection, and mock-ups and prototypes, we experimented publically with various artifacts that range from a mock RFID scheme to an Android smartphone digital ID wallet app.
Based on this experience, we reflect on lessons for the PD community in terms of how it might approach the growing need for participatory infrastructuring.

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    cover image ACM Other conferences
    PDC '12: Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
    August 2012
    147 pages
    ISBN:9781450308465
    DOI:10.1145/2347635
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • CPSR: Computer Professionals for Social Responsibility
    • Roskilde University

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 12 August 2012

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    Author Tags

    1. ID schemes
    2. identity cards
    3. infrastructure
    4. infrastructuring
    5. participatory design
    6. prototyping

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    PDC '12
    Sponsor:
    • CPSR
    PDC '12: 12th Participatory Design Conference
    August 12 - 16, 2012
    Roskilde, Denmark

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    Overall Acceptance Rate 49 of 289 submissions, 17%

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    Cited By

    View all
    • (2024)A framework for infrastructuring sustainable innovations in educationJournal of the Learning Sciences10.1080/10508406.2024.232015933:3(583-612)Online publication date: 27-Mar-2024
    • (2022)Unmaking as Agonism: Using Participatory Design with Youth to Surface Difference in an Intergenerational Urban ContextProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501930(1-16)Online publication date: 29-Apr-2022
    • (2021)Explainable recommendation: when design meets trust calibrationWorld Wide Web10.1007/s11280-021-00916-024:5(1857-1884)Online publication date: 2-Aug-2021
    • (2020)Platformization of the public sector: Assessing the space of possibility for participationProceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 210.1145/3384772.3385154(35-39)Online publication date: 15-Jun-2020
    • (2019)Infraestruturando identidades visuais livres em coletivos autogestionáriosBlucher Design Proceedings10.5151/9cidi-congic-6.0074(2711-2717)Online publication date: Dec-2019
    • (2019)How Participatory Design WorksProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369460(30-41)Online publication date: 2-Dec-2019
    • (2019)Infrastructuring Public Service TransformationACM Transactions on Computer-Human Interaction10.1145/331028426:3(1-29)Online publication date: 7-May-2019
    • (2019)“We Are Actively Reaching Out to Different Organizations and Folks to Come in”: Collective Design of the Vancouver Tool Library ProjectCross-Cultural Design. Culture and Society10.1007/978-3-030-22580-3_17(223-240)Online publication date: 26-Jun-2019
    • (2018)Developing Notations for Data Infrastructuring in Participatory DesignCompanion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/3272973.3272979(81-84)Online publication date: 30-Oct-2018
    • (2018)Identification as process in participatory designProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210637(1-4)Online publication date: 20-Aug-2018
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