JPH02270054A - Communication terminal equipment - Google Patents

Abstract

PURPOSE:To obtain a communication terminal equipment containing a remote maintenance function by updating a file stored in a storage part of a device and transmitting the updating result when a user or an operator confirms the presence of the device. CONSTITUTION:A receiving function 11 receives a message to confirm the presence of a device via a user or an operator, the file to be stored in a storage part of the device, and the communication information used for transmission. A confirming function 12 confirms the received contents via a user or an operator. Then a storing function 13 stores the file in the storage part after the user or the operator confirmed the file. When the user or the operator confirms the presence of the device, the file stored in the storage part of the decide is updated and this updating result is sent out. Thus it is possible to obtain a communication terminal equipment containing a remote maintenance function to secure a log file of the device set at the user side or to perform the version up to a new program from a remote place with comprehension of the user.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to a communication terminal device, and in particular, it can be used to record a log file of a terminal device installed at a user from a remote location, to upgrade to a new Progera h, etc. This invention relates to a communication terminal device equipped with a remote control 1-maintenance function.

[Conventional technology]

Traditionally, when upgrading a terminal device installed at a user's location (hereinafter simply referred to as the "device"), a service person would go to the user's location and store the information on a storage medium such as a floppy disk. I was trying to register a new program I brought with me to the device.

[Problem to be solved by the invention]

In contrast to the above conventional technology, by providing a communication function in the device, a new file can be sent via the communication function.
Although it is possible to automatically update the version, in practice it is undesirable for the system to be changed without the user of the device knowing.

Additionally, by providing a communication function in the device, it is possible to automatically create a log file for the device installed at the user's location, but in practice, It is not desirable to collect documents or log information without the user of the device knowing.

The present invention has been made in view of the above-mentioned circumstances, and its purpose is to solve the above-mentioned problems in the conventional technology, and to make it possible to record log files of devices installed at users from remote locations. An object of the present invention is to provide a communication terminal device equipped with a remote maintenance function for upgrading programs.

[Means to solve the problem]

The above-mentioned object of the present invention is to receive, in a terminal device having a communication function, a message for confirmation by the user or operator of the device, a file to be stored in the storage section of the device, and communication information to be sent. and a means for obtaining confirmation from the user or operator of the received content, and after confirmation by the user or operator,
and means for storing the file in the storage unit, and when confirmation by the user or operator of the device is obtained, the file in the storage unit in the device is updated and the result is sent. This is achieved by a communication terminal device that

[Effect]

The communication terminal device according to the present invention has a function of receiving a message for confirmation by the user or operator of the device, a file to be stored in the storage section of the device, and communication information to be sent, and information about the received contents. Equipped with a function to obtain confirmation from the user or operator, and a function to store the above file in the storage unit after confirmation by the user or operator, when confirmation by the user or operator of the device is obtained, the storage in the device Since files within the department are updated and the results are sent out, with the user's consent, it is possible to remotely record log files for the equipment installed at the user's site, or to update to a new program. A communication terminal device equipped with a remote maintenance function can be realized.

〔Example〕

Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 2 is a block diagram showing the general configuration of a terminal device that is an embodiment of the present invention. In fig.

1 is a CPU that controls various operations of this device, 2 is the above-mentioned CP
A ROM stores a UI control program, and 3 indicates a RAM for forming a work area. In addition,
4 is a hard disk drive (HDD) for storing the basic program of this device, 5 is a printer for outputting the received information at a predetermined resolution, and 6 is various operation keys and keys necessary for the operator to operate this device. An operation display section 7 consisting of a display indicates a communication control device for connecting the present device to a transmission line. ROM2゜RAM3 mentioned above
．． Hard disk device 4. Printer 5° operation display section 62
All communication terminal devices are controlled by a CPU 1 and are configured to exchange data with each other via a path line 8.

FIG. 3(a) is an explanatory diagram of the functions realized in the terminal device configured as described above, and 11 indicates information having the file format shown in FIG. 4 and a file to be stored in the hard disk device. 12 is the user or operator of this device (hereinafter referred to as "operator")
), and 13 indicates a function to store in the hard disk device the file received by the receiving function 11 to be stored in the hard disk device by the process for which execution is permitted.

FIG. 3(b) is also an explanatory diagram of the functions realized in the terminal device, where 14 is a function to receive only the above information, 15 is a function to confirm permission for execution of processing by the operator of this device, Reference numeral 16 indicates a function for transmitting information based on the information received by the reception function 11 through a process that is permitted to be executed.

In the following operation description, the processing executed by the functions shown in FIGS. 3(a) and 3(b) will be described based on the information shown in FIG. 4.

First, the information shown in FIG. 4 will be explained. D in this information
OCTYPE indicates the type of processing, for example, the third
For figure (a), updates to files stored in the hard disk drive may be considered, and for figure 3 (b), requests for retrieval of files stored in the hard disk drive, etc. can be considered. . The next FILE NAME is the name of the file to be processed, and PASSWORD is the password required when rewriting the file, TTXAD
R indicates the source address, and TXPARM indicates information necessary when transmitting from this device to the source. Note that MESSAGE indicates a message for confirmation from the operator.

FIG. 1 is a flowchart illustrating the overall operation of the apparatus of this embodiment. The operation of this embodiment will be explained below based on FIG.

When the apparatus of this embodiment receives the information shown in FIG. 4, it first analyzes the type of processing from the DOCTYPE in the information. If the type of processing is other than updating a file stored in the hard disk drive (corresponding to Figure 3 (a)) or requesting a file to be retrieved (corresponding to Figure 3 (b)), perform other processing. (Step 21). In addition, in the case of the above-mentioned request, a message is displayed on the operation display section 6 to confirm with the operator whether or not the request can be executed (step 2).
2).

Here, if the operator inputs that execution is not possible (no), the received information is deleted if necessary and the process is terminated (steps 23, 30 and 31). Further, when the operator inputs an execution aspect (step 23), it is determined which of the two types of requests described above the request content is (step 24). If the requested content is an update, the file received along with the above information is transferred to the hard disk drive 4.
The original name is registered in the original location in the file (step 26). Thereafter, the success of the processing is checked (step 27), and depending on the result, a message transmission request is made in step 28 or 29. On the other hand, if the result of the determination in step 24 is that the request is for collection, a request is made to send the pointed file (step 25).

Although not shown in Fig. 1, the above-mentioned receiving function (
11 or 14), when the information is received, a list is displayed in the same way as in the received document processing, and when the corresponding list is selected, the document type (DOC in the information) is displayed.
TYPE), it is determined whether the document is an automatically registered document or a file take-back request, and processing is started.

Note that the document registration in step 26 in FIG.
It is also possible to perform a password check before execution, and even if there is a file with the same name on the hard disk drive (in the case of updating), the specified name will be registered.

According to the above embodiment, the communication terminal device is equipped with a remote maintenance function for taking a log file of a device installed at the user and upgrading to a new program from a remote location with the consent of the user. This has the effect of making it possible to achieve the following.

It should be noted that the above embodiment is shown as an example of the present invention, and it goes without saying that the present invention is not limited thereto.

〔Effect of the invention〕

As described in detail above, according to the present invention, in a terminal device having a communication function, a message for confirmation by the user or operator of the device, a file to be stored in the storage section in the device, and a message for sending. means for receiving the communication information of the user or operator of the apparatus, means for confirming the received content with the user or operator, and means for storing the file in the storage unit after the user or operator's confirmation; When confirmation is obtained, the file in the storage section of the device is updated and the results are sent.With the user's consent, the log file of the device installed at the user can be downloaded from a remote location. This has the remarkable effect that it is possible to realize a communication terminal device equipped with a remote maintenance function for updating the program or upgrading to a new program.

[Brief explanation of drawings]

FIG. 1 is a flowchart explaining the overall operation of a device according to an embodiment of the present invention, FIG. 2 is a block diagram showing a schematic configuration of a terminal device according to the embodiment, and FIGS. FIG. 4, which is an explanatory diagram of functions realized in the terminal device of the example, is a diagram of information having a file format used in the example. 1: CPU, 2: ROM, 3: RAM, 4 Hard disk device, 6: Operation display section, 7: Communication control device, 11.14: Receiving function, 12, 15: Confirmation function, 1
3: Storage function, 16: Information transmission function 2nd
Figure 3 diagram! gauze j fu sani)-shihic-@≧

Claims (1)

[Claims] (1) A terminal device having a communication function, and means for receiving a message for confirmation by a user or operator of the device, a file to be stored in a storage section in the device, and communication information to be sent; means for confirming the received content from the user or operator; and means for storing the file in a storage unit after confirmation by the user or operator, and when confirmation by the user or operator of the device is obtained, A communication terminal device characterized in that a file in a storage section within the device is updated and the result is sent out.