JP2019112226A - Delivery method of article and delivery information processing system - Google Patents

Abstract

To improve efficiency in sorting work between the integration and consolidation centers and delivery branches and in loading work onto delivery vehicles through introduction of automatic sorting equipment to the centers for delivery of articles such as home deliveries.SOLUTION: The automatic sorting equipment provided at the integration and consolidation centers sorts loads for each service course of each delivery vehicle at the delivery branches. After sorting loads at a predetermined volume to be stored in the same pallet, the loads are conveyed to the feeding port of the sorting equipment in order of lateness in delivery on the service route and mounted on the conveyed pallet at the feeding port. The pallet is transported to the delivery branch and is loaded onto a delivery vehicle as it is for delivery work at the same delivery branch.SELECTED DRAWING: Figure 1

Description

  In the present invention, when delivering an article from a client to a receiver, the automatic warehouse facility is introduced to an accumulation / aggregation center of articles called a base shop, a terminal, a hub center, etc. The present invention relates to a delivery method and an information processing system for improving the efficiency of work relating to delivery of articles, such as sorting work of articles and loading work on a mobile body used for delivery.

  Generally, for delivery of packages by a courier company, the luggage deposited from the client is collected in a sales office that is a collection store, and sent to a package accumulation / aggregation center of the area to which the sales office belongs. If it is sent to the accumulation / aggregation center of the delivery destination area, and after sorting the packages for each sales office in charge of delivery within the jurisdiction area at the accumulation / aggregation hub, the sorted luggage is sold to the delivery sales office. Further, it is carried out through the processing of sorting the packages according to the delivery routes dividing the jurisdictional area in the sales office, loading the sorted packages on the delivery vehicle and delivering the packages to the recipient's home.

  In the sorting of packages at the accumulation / aggregation bases, the parcels sent from the collection office in the area or another accumulation / aggregation bases are supplied to an automatic sorting machine and transferred to chute conveyors set for each destination, A sorter may sort the description of the delivery address of the delivery slip attached to the item, such as a sorting code (hereinafter simply referred to as a "sorting code") such as a number, a symbol, or a mark given to sort the transferred goods. Of the roll box pallets (hereinafter also referred to simply as "pallets") of any group arranged beside the chute conveyor, the load is loaded on the pallet of the sales office that is responsible for delivering the goods, visually confirmed. It is going on. In this case, since the packages are loaded onto the pallet in the order they are transferred to the chute conveyor, for example, when loading a bulky load or heavy load after loading a plurality of relatively small loads, or onto the pallet When the loading of the cargo is bad, etc., it may be necessary to perform a reloading operation such as taking out the loaded cargo once out of the pallet, loading the transferred package on the pallet and then loading it again. It took time to load the package onto the pallet. In addition, when there is a large amount of packages to be delivered, such as during a busy season, the sorter mixes the packages transferred to the chute conveyor and loads the packages on pallets of sales offices other than the pallets of sales offices receiving delivery. It sometimes happened.

  In addition, at the sales office, the packages loaded on the pallets at the accumulation / aggregation bases and loaded and sent on the delivery vehicle are sorted out by the delivery route in a state where they are taken out of the pallets and arranged on the sorting stand in the office. The package is placed on the floor of the luggage compartment of the delivery vehicle used for delivery and on the floor of the floor. Therefore, it is necessary to have hands for re-sorting of these packages and transshipment to the delivery vehicle, and it is necessary to spend a lot of man-hours on the work for delivery preparation before delivering the packages by the delivery vehicle. It was a reality.

  As the prior art, for the purpose of efficiently loading the load on the delivery vehicle at the sales office and shortening the time until the completion of delivery, the information on the delivery destination of the picked up cargo is acquired and the delivery of the sales office is performed. Along with creating the operation plan of the vehicle, create a loading order list of packages to be delivered according to the delivery route and delivery order of the delivery vehicle, the delivery person in charge loads the packages into the delivery vehicle according to the generated list, A logistics support method for going out and delivering a package is known (see, for example, Patent Document 1).

JP 2001-261123 A

  The distribution support method generates a loading order list at the sales office according to the distribution support method and loads the delivery vehicle according to the list, and then the eaves-end work for identifying and taking out the delivery package out of the loaded packages at the delivery destination. It is possible to reduce the time required to

  However, even if this distribution support method is used, it is necessary to unload the delivery vehicle from the accumulation / consolidation base to the sales office, sort by delivery route, and transfer it to the delivery vehicle traveling around the route. There is no change, and it is not possible to improve the efficiency of the sorting work of the luggage at the sales office and the loading work on the delivery vehicle. The sales office needs manpower for sorting and loading the luggage, and has to spend a lot of time in preparation for delivery, such as sorting before delivery by the delivery vehicle and loading onto the vehicle. The reality is that you can not do it.

In addition, since sorting of packages by delivery route in the sales office is performed by visually confirming the information on the delivery address of the delivery slip affixed to the package, the sorting process takes time, and sorting is also performed. It was also easy to happen to sort on the wrong delivery route destination when there were a lot of packages.
Furthermore, although the packages sorted by delivery route are often stacked and stacked on the floor surface of the loading room of the delivery vehicle in multiple stages or placed on the shelf board of the loading room, the packages are loaded onto the delivery vehicle If the worker and the worker who actually drives the delivery vehicle and delivers the package are different, the way of loading the package has certain rules such as placing the package for which delivery is later on the back of the luggage compartment, etc. However, it is not easy for the latter to find a package to be delivered to the recipient at the eaves end among a large number of packages stacked in the cargo compartment or put on the shelf board by the former. In some cases, it took time to search for and delivery to the destination was delayed.

SUMMARY OF THE INVENTION In view of the problems of the prior art, the present invention introduces an automatic warehouse facility at a base for handling the articles to be delivered, and delivers the articles to be loaded on moving objects such as delivery vehicles. The task is to improve the efficiency of sorting work according to delivery routes and loading work on moving objects.
In addition, through the introduction of automated warehouse equipment to the accumulation and aggregation bases, which are the primary sorting places for collected goods, we will improve the efficiency of sorting work at the accumulation and aggregation bases and the area bases in charge of delivery, and accumulate and aggregation bases. It is an object of the present invention to make it possible to use the goods sent from the delivery area base as it is for delivery processing and to specify and deliver the goods by a simple load searching operation at the destination eaves.

  In order to solve the above problems, the present invention, in a method of loading an article on a mobile unit and delivering it to a receiver, arranges an automatic warehouse facility at an article handling base and carries out an automatic warehouse facility for the article transferred to the handling base. And at least information on the delivery destination of the article and information on the article delivery route of the movable body in the control means for controlling the operation of the automatic warehouse facility, and the plurality of items stored in the automatic warehouse facility Transport the articles delivered along the same article delivery route to the delivery port of the automatic warehouse facility, load the articles transported to the delivery port into the same transport unit, and The loaded unit may be loaded into a mobile unit operating the delivery route for delivery of goods to a receiver.

  According to this, the articles collected at the handling site are sorted by transport unit to be loaded on the moving body by the automatic storage facility, and the sorted articles are loaded on the unit and loaded on the moving body to go for delivery work. It is possible. The work of sorting the articles at the handling site of the articles is unnecessary, and the labor for performing the sorting operation and the loading operation becomes unnecessary, and the number of operation steps for preparation for delivery is reduced. In addition, it is possible to eliminate the sorting error that has occurred in the sorting operation of the articles to be delivered.

In this case, it is preferable that the articles be transferred to the outlet of the automatic storage facility in a predetermined delivery order in the article delivery route, and the articles be loaded into the unit in the order of transfer.
The predetermined delivery order as referred to herein means an order in which articles can be efficiently delivered to the respective recipients on the article delivery route. For example, from the information on the recipient, the order of arrival at the recipient when the mobile is operated along the standard delivery route is determined, and if there is an item for which the delivery date and time to the recipient has been specified, The delivery route of the article is determined by referring to the delivery time. Then, based on the determined delivery route, the articles are transported to the delivery port of the automatic warehouse earlier than the articles for which delivery to the recipient is delayed in the delivery route or for the articles for which delivery is earlier. It can be provided.
Also, in the unit in which the articles are stacked on the bottom plate of the unit in the order of being transferred to the delivery opening of the automatic storage facility or the storage space is partitioned by the shelf board, the articles are stored from the lower storage space to the upper storage It is preferable that the process of sequentially loading in space or in the reverse order is performed.

In the case where an automatic storage facility is deployed at an accumulation / aggregation base of articles to be delivered as a handling base of articles to perform delivery, the present invention is as follows.
That is, an information processing terminal of an area base that accepts an item to be shipped by a client, an information processing terminal of an accumulation / aggregation base of an item, an information processing terminal of an area base that delivers an item to a recipient, and an information processing carried by a collection operator. The terminal is connected to the delivery information processing apparatus via the communication line, and the information processing terminal at the accumulation / aggregation base and the automatic warehouse facility installed at the base are connected via the communication line, The information concerning the delivery of the article is processed between the equipment and the delivery information processing apparatus, and the article issued from the client is transferred from the receiving area base to the delivery area base via the accumulation / integration base, and the transfer A delivery method of an item for loading the selected item on a moving body and delivering the item to a receiver;
Delivery information including the management number assigned to the article, information on the delivery destination of the article, desired delivery date, and the like from the information processing terminal of the client or the information processing terminal carried by the collection and delivery worker to the delivery information processing apparatus The processor registering with its storage device;
From the information processing terminal of the delivery area base, information on the responsible area information of the mobile provided in the area base and information on the unit for transporting the articles loaded on the mobile are transmitted to the delivery information processing apparatus, and the delivery information processing apparatus Registering in the storage device;
The automatic storage and storage facility of the accumulation / integration base reads the management number and accepts the goods transferred from the reception area base, and receives the sorting information of the goods corresponding to the management number from the delivery information processing apparatus ,
Transferring an article to be loaded into the unit for each of the units loaded on the mobile unit of the delivery area base based on the sorting information; ,
Loading the goods transferred to the delivery port into a unit, transferring the goods from the accumulation / aggregation base to the delivery area base, loading the goods into the mobile part of the area base, and delivering the goods to the recipient. Do.

According to this, since the articles collected at the accumulation / aggregation base are sorted by transport unit to be loaded on the mobile of the delivery area base by the automatic storage facility, the sorted articles are loaded into the unit and delivered. At the area base, it can be loaded into the mobile unit and sent to delivery work.
Since articles sorted according to moving objects are transferred from the accumulation / collection bases to the delivery area bases while being stacked on the unit, there is no need to sort the articles at the delivery area bases, and the sorting work and the loading work are performed. In addition to eliminating the need for manual labor, the number of work steps for delivery preparation can be reduced, and the work of loading articles on the mobile unit at the delivery area base can be made more efficient. In addition, it is possible to eliminate the sorting error that has occurred in the sorting operation of the articles to be delivered.
In addition, at the accumulation / aggregation base, since the articles are sorted by each unit of the moving body by the automatic storage facility and transferred to the delivery port, the delivery port is prepared with the unit for loading the transferred articles prepared at the delivery port. The loading of the unit is completed by sequentially loading the items transferred to the unit into the unit. As in the conventional case, it is not necessary to sort the articles transferred to the delivery port according to the delivery area base and load them into the unit, and even an unskilled person for sorting the articles does not make mistakes in sorting. Can be accurately loaded into the desired unit.
In this case, the sorting information of the articles notified from the delivery information processing apparatus to the automatic storage facility is created based on the responsible area information including the information on the delivery route of the moving object, the information on the delivery time zone of the articles, etc. Therefore, in order of priority for delivering each item loaded into the unit to the destination, that is, in the order of delivery to the destination of each item by the moving object, specifically, sequentially from the items for which delivery to the destination is delayed. It can be transferred to the delivery port of the automatic storage facility, and can be loaded by stacking articles in the unit in the order of transfer. As a result, when carrying out the delivery work by loading this unit on a moving body, it is possible to sequentially take out the articles stacked on the upper side of the unit at the eaves of each destination and deliver them to the receiver. It is possible to efficiently perform the operation of finding out the articles stacked on the moving body in a short time. Contrary to the above, in order from the items that are to be delivered to the destination, items are transferred sequentially to the outlet of the automatic storage facility, and items are arranged and stacked on the shelf board installed in the unit in the order of transfer. Also, it is possible to efficiently carry out the work of finding an item to be delivered at the eaves.

More specifically, the method of delivering an article according to the present invention can be performed through the following processing steps.
That is, in the delivery method, the delivery area information of the mobile object in the area where the delivery area base has jurisdiction over collection and delivery of articles is transmitted from the information processing terminal of the area base to the delivery information processing apparatus Registering in the storage device;
The information on the mobile unit including the identification code of the mobile unit deployed at the delivery area base and the information on the unit for transporting the articles loaded on the mobile unit are linked, and the information processing terminal of the area base is Sending to a delivery information processing apparatus and registering in the storage device;
The information on the mobile unit operating along the area information in charge of the delivery area base is linked with the area information in charge thereof, transmitted from the information processing terminal of the area base to the delivery information processing apparatus and registered in the storage device Step to
Information on sorting of articles including information on the registered responsible area information, information on a moving object linked to information on a unit to be loaded, and information on a moving object linked to the responsible area information is collected and collected from a delivery information processing apparatus Registering in the storage unit of the automatic warehouse facility via the information processing terminal of the base;
Delivery information from the information processing terminal of the client, the information processing terminal carried by the collection and delivery worker, or the information processing terminal at the receiving area base for delivery information including at least the management number assigned to the article and information regarding the destination upon collection of the article. Sending to a processing device and registering in the storage device;
When the articles transferred from the receiving area base to the accumulation / consolidation base are put into the receiving port of the automatic storage facility, the automatic storage facility takes in the control number of the put-in article, accumulates / consolidates the taken-in information Transmitting to the delivery information processing apparatus via the information processing terminal of the base;
The delivery information processing apparatus identifies the article sorting information used for delivery of the article based on the received information on the management number of the article, and transmits it to the automatic warehouse facility via the information processing terminal of the accumulation / aggregation base Registering in the storage unit of the automatic storage facility;
The automatic storage facility measures the volume and / or weight of the input article, associates the information of the measured volume and / or weight and the information of the article with the imported management number, and registers the information in the storage unit Step to
The automatic storage facility determines the articles to be delivered on the same moving body at the delivery area base based on the sorting information of the articles and the destination information of the articles, and is loaded on the total volume of the articles and the moving bodies The volume set for each unit is compared, and when the total volume reaches the volume set for each unit, or when the items to be delivered on the same moving object are stored in the automatic warehouse facility Transferring the respective articles to a delivery port of the automatic storage facility in a predetermined order based on preset conditions;
The articles transferred to the delivery port are loaded and stored in the units in order of arrival, and after storage is completed, the automatic warehouse facility takes in the identification information of the unit, whereby each article transferred to the delivery port by the automatic warehouse facility Issuing a tag indicating an item description including a management number, information of a mobile, and identification marks of these;
At the delivery area base, when loading a unit loaded with articles transferred from an accumulation / aggregation base into a movable body, information carried by a collection and delivery worker carries an identification mark displayed on a tag attached to the unit Reading the processing terminal and transmitting the read information to the delivery information processing apparatus, and associating the information with the management number of the article as delivery information in the storage device;
Operating the mobile unit on which the article is loaded along with the charge area information of the mobile unit, and delivering the article to a receiver.

In the article delivery method according to the present invention, the management number of the article loaded on the unit from the delivery information processing apparatus to the information processing terminal carried by the collection and delivery worker and loaded in the mobile object of the delivery area base And information on the destination is transmitted and displayed on the information processing terminal.
Furthermore, it is characterized by delivering sequentially from the articles stacked on the upper side of the article storage space in the unit among the articles loaded and stored in the unit while operating the mobile body along the responsible area information. I assume.
Further, according to the article delivery method of the present invention, the automated warehouse equipment issues a tag by taking in identification information of the unit, and a collection and delivery worker carries an identification mark displayed on the tag attached to the unit. Instead of the step that the information processing terminal reads
The item specification information including the management number of each article transferred by the automatic warehouse facility to the delivery port by the automatic warehouse facility taking in the identification information of the unit at the accumulation / aggregation center, and the item description information on the moving body are stored in the storage medium mounted on the unit. Step of registering;
When loading a unit into a mobile unit at a delivery area base, information registered in a storage medium attached to the unit is taken into an information processing terminal carried by a collection and delivery worker or an information processing terminal at the area base and delivered information The method may be transmitted to the processing device, linked to the management number of the article as delivery information, and registered in the storage device.

The item delivery information processing system of the present invention can be configured by a combination of processing means for executing the steps.
That is, in the delivery information processing system of the present invention, an information processing terminal of an area base that accepts an item to be shipped by a client, an information processing terminal of an accumulation / aggregation base of an item, an information processing terminal of an area base that delivers an item to a recipient And, while connecting the information processing terminal carried by the collection and delivery worker to the delivery information processing apparatus through the communication line, the information processing terminal of the accumulation / aggregation base and the automatic storage facility installed in the base, the communication line It connects via these and processes the information about the delivery of articles between each of these terminals and the equipment, delivery information processing equipment, and accepts the articles taken out from the client from the reception area base via the accumulation / aggregation base A delivery information processing system for transferring to a delivery area base, loading it on a mobile unit, and delivering it to a receiver,
Means for the delivery information processing apparatus to receive input of area information in charge of units in the area in which the delivery area base has jurisdiction over collection and delivery of articles, and to register in the storage device;
The delivery information processing apparatus receives input of information on the mobile unit including the identification code of the mobile unit deployed at the delivery area base and information on the unit for transporting articles loaded on the mobile unit linked thereto. Means for registering in the storage device;
Means for the delivery information processing apparatus to receive an input of information related to a mobile unit operating along the coverage area information of the delivery area base, link it with the coverage area information, and register it in the storage device;
The delivery information processing apparatus accumulates / aggregates the sorting information of the articles including the registered in-charge area information, the information on the moving object linked to the information on the unit to be loaded, and the information on the moving object linked to the in-charge area information Means for transmitting to an information processing terminal at a site and registering the information in the storage unit of the automatic warehouse facility via the information processing terminal;
Means for the delivery information processing apparatus to receive and register in the storage device an input of delivery information including at least a management number given to the article and information on a destination upon collection of the article;
When the articles transferred from the receiving area base to the accumulation / consolidation base are put into the receiving port of the automatic storage facility, the management number of the articles into which the automatic storage facility is input is taken in, and the taken-in information is accumulated / consolidated base Means for transmitting information to the delivery information processing apparatus via the information processing terminal of
The delivery information processing apparatus identifies the article sorting information used for delivery of the article based on the received information on the management number of the article, and transmits it to the automatic warehouse facility via the information processing terminal of the accumulation / aggregation base A means for registering in the storage unit of the automatic storage facility;
The automatic storage facility measures the volume and / or weight of the input article, associates the information of the measured volume and / or weight and the information of the article with the imported management number, and registers the information in the storage unit Means to
The delivery area base determines the items to be delivered on the same moving body, compares the total volume of the items with the volume set for each unit loaded on the moving body, and the total volume is set for each unit When the full capacity is reached, or when all items to be delivered on the same moving object are stored in the automated warehouse facility, the relevant items are transferred to the outlet of the automated warehouse facility in a predetermined order Means,
The articles transferred to the delivery port are loaded and stored in the units in order of arrival, and after storage is completed, the automatic warehouse facility takes in the identification information of the unit, whereby each article transferred to the delivery port by the automatic warehouse facility A means for issuing a tag indicating the item number including the control number, the information of the moving body, and the identification mark,
At the delivery area base, when loading a unit loaded with articles transferred from an accumulation / aggregation base into a movable body, information carried by a collection and delivery worker carries an identification mark displayed on a tag attached to the unit The processing terminal includes at least means for reading and transmitting the read information to the delivery information processing apparatus, and associating the information with the management number of the article as delivery information in the storage device.

Further, in the article delivery information processing system of the above configuration, the management number of the article loaded on the unit and loaded in the mobile of the delivery area base on the information processing terminal carried by the collection and delivery worker from the delivery information processing apparatus It is characterized by comprising means for transmitting information on a destination and means for displaying and outputting the information received by the information processing terminal.
Furthermore, in the step of issuing a tag by the automatic storage facility taking in the identification information of the unit, the information processing terminal carried by the collection and delivery worker reads the identification mark displayed on the tag attached to the unit. Instead to,
The item specification information including the management number of each article transferred by the automatic warehouse facility to the delivery port by the automatic warehouse facility taking in the identification information of the unit at the accumulation / aggregation center, and the item description information on the moving body are stored in the storage medium mounted on the unit. Means of registration,
Information loaded into a storage medium attached to a unit when loading a unit into a mobile unit at a delivery area base, taken into an information processing terminal carried by a collection operator, or an information processing terminal at the area base, and delivery information processing And means for transmitting the information to the apparatus, associating it with the management number of the article as delivery information, and registering it in the storage device.

In the delivery method and delivery information processing system of the article, the article refers to all items to be delivered from the client to the receiver, including arbitrary products, products, processed articles, packages, and the like.
The moving body means moving means used for delivering the goods, and includes a delivery vehicle having a space for loading the articles, a train, an airplane, and the like. Also includes carts such as rear cars, handcarts, and trucks.
An area base refers to a base for collecting and delivering goods. Of the area bases, the departure area base receives an article to be delivered to the recipient from the client, and the arrival area base receives the article to the receiver. An area base responsible for delivery. The departure area base also includes an agent such as a convenience store that accepts a business tie-up in addition to a store of a delivery company, a delivery locker, a temporary agent facility (for example, an event site), and the like. The area base is also called a pickup office, a delivery office, or a departure / arrival center store.
Accumulation / aggregation bases collect goods collected at each departure area bases and sort them by area bases in charge of delivery, or if the place of residence of the recipient is far, sort the articles to accumulation / aggregation bases in the region Refers to the base to send. Articles sorted by area base responsible for delivery include articles transferred from other accumulation / aggregation bases. The accumulation / aggregation bases are called base stores, terminals, hub centers, etc.
The goods handling bases include the departure area bases, delivery area bases, and accumulation / aggregation bases.

The automatic storage facility installed at the accumulation / consolidation base or the article handling base has an area for storing the articles collected at the same base, and the function or storage for storing articles in this area The facility preferably uses a function of taking out the goods, a function of sorting the goods by area base to deliver the goods to the recipients, and a function of taking out or storing the stored goods from the storage area under predetermined conditions.
A unit is a container capable of storing a plurality of articles and unloading them on a moving body, and includes a roll box pallet, a wagon, a cart, a pallet with casters, a transport cart, and the like.
In addition, delivery slips and tags, units include barcodes, two-dimensional codes, identifiers used for optical mark recognition such as QR codes (registered trademark), and storage media equipped by the units are: Although non-contact media such as an RFID tag and an IC tag can be written and read without any contact, the present invention is not limited thereto (hereinafter, these are also collectively referred to as “identification media”).
Note that, for example, a reader provided at each site handling units, such as in an accumulation / aggregation site, a sorting facility, and each area site in charge of acceptance / delivery, for writing and reading information to an identification medium equipped in the unit. / It is done by the writer equipment.

According to the article delivery method and delivery information processing system of the present invention, sorting of the articles to be loaded onto the mobile object of the delivery area site is performed at the accumulation / integration site, and the articles loaded on the unit at the site are delivered area site Since the unit can be loaded as it is into the mobile unit and used for article delivery, it is possible to improve the efficiency of the sorting operation between the accumulation / integration base and the delivery area base and the loading operation on the mobile unit.
Automatic warehouse equipment is installed at the delivery area base as a goods handling base, and the articles sent to the delivery area base are sorted out for each moving object by the automatic warehouse facility and are shipped, and the shipped articles are loaded into a unit The unit may be directly loaded into the mobile unit to deliver the goods. Even with this configuration, it is possible to improve the efficiency of the sorting operation of the articles according to the delivery destination at the delivery area base and the loading operation on the movable body.
Also, by placing items in the order in which items are delivered from the upper or lower part of the unit, for example, along with the responsible area information where the mobile operates in the item delivery, the items are identified by a simple load search operation Delivery is possible.

It is a schematic block diagram of the delivery information processing system of one embodiment of the present invention. It is a schematic block diagram of the automatic warehouse installation installed in a base store. It is a figure for demonstrating the delivery-and-delivery delivery route of the arrival center shop. It is the figure which illustrated the constitution of the vehicle information file. It is the figure which illustrated the constitution of the vehicle information file classified by delivery route. It is a figure showing the form of an example of a delivery slip. It is the figure which illustrated the monitoring state of loading capacity of the load in automatic warehouse installation. It is a figure showing the order to which a package is conveyed to a package delivery mouth of automatic warehouse equipment. It is the figure which showed the state which loaded the conveyed luggage | load on the pallet. It is the figure which illustrated the container statement. It is the figure which showed a mode that the container statement was stuck on the pallet of FIG. It is the figure which showed the other form of the pallet with which a delivery vehicle is loaded. It is a figure for demonstrating the order which loads a luggage | load on the shelf pallet of FIG. 12 in a arrival base store. It is the figure which showed an example of the box specification of the pallet which loaded the luggage | load of FIG. It is a figure showing an example of a screen displayed and outputted on a display of a portable information processing terminal when making a delivery report of a package loaded on a pallet in a destination center store. It is the figure which showed the order which takes out the package from the pallet loaded on the delivery vehicle and delivers it. FIG. 17 is a view showing an example of a screen displayed and output on a display of the portable information processing terminal when delivering a package loaded on the pallet of FIG. 16; It is the figure which showed an example of the display screen of the information of the delivered package displayed and output on the display display of a portable information processing terminal. It is the figure which showed the other example of the display screen of the information of the delivered package displayed and output on the display display of a portable information processing terminal. It is the figure which showed an example of the display screen of the information of the delivered refrigerated package displayed and output on the display display of a portable information processing terminal.

A preferred embodiment of the present invention will be described with reference to the drawings.
The illustrated mode is a mode in which the client sends the package to the recipient. In the following, the delivery company sends the package requested by the client to the recipient using the transport cart and the delivery vehicle. The process of delivering will be described.
FIG. 1 shows a schematic configuration of an example of a delivery information processing system according to the present embodiment. In the figure, reference numeral 1 is a delivery information processing apparatus, 2, 3, 4, and 5 are delivery center stores which are package handling bases. An information processing terminal installed in each of the departure base store, the arrival base store, and the arrival center store, 6 is a portable information processing terminal, which is installed in each store and carried by a worker who carries out collection and distribution of luggage and The automatic warehouse facility installed in the arrival base store, 8 indicates an information processing terminal possessed by the client who is the delivery requester of the package.

Here, the departure center store is a departure area base, and a reception office that has jurisdiction over the collection of the package issued by the client, and the arrival center store is an arrival area base, and the area of the package where the recipient who receives the package resides. It is a delivery office that has jurisdiction over delivery and is responsible for delivering packages to the recipient. In addition, departure base stores and arrival base stores are departure accumulation and concentration bases, areas where departure center stores belong, arrival base stores are arrival accumulation and aggregation bases, and arrival call center stores belong to the area, Both are accumulation and concentration bases for delivery packages.
Delivery of packages is performed as follows through each of these stores. That is, the packages collected from the client at the departure center store are transferred to the departure base store, and the departure base store distributes the packages carried in from the departure center store according to delivery direction, and loads them on freight cars for each arrival base store. Transport to the base store. The arrival base store sorts the transferred packages by area center stores that have jurisdiction over collection and delivery in each area, transfers the sorted packages to each arrival center store, and delivers the packages sent at the arrival center stores a delivery vehicle Loaded on 9 and taken out, carried to the recipient's home and delivered (see FIG. 1). In the present embodiment, a roll box pallet is used as a carriage for storing luggage.

The delivery information processing apparatus 1 and each information processing terminal can be connected via a communication line N by wired communication or wireless communication such as a dedicated line, the Internet, or a mobile telephone network, and can transmit and receive various data and information mutually. Communication network is configured.
Even if the portable information processing terminal 6 possessed by the collection and delivery worker is configured to transmit and receive data to and from the delivery information processing apparatus 1 via the communication line N, a departure center store, an arrival base store, an arrival base store, and arrival arrival Each data processing terminal 2, 3, 4, 5 of the center store is connected via other communication means such as BLUETOOTH (registered trademark), and the data of the portable information processing terminal 6 , 5 may be transmitted to the delivery information processing device 1. In addition, the automatic storage facility 7 installed in the arrival base store comprises communication means, and is configured to be able to mutually transmit and receive various data and information with the information processing terminal 4 of the arrival base store.
In the illustrated mode, the client who requests delivery of the package directly inputs the delivery destination information of the package and the like to the delivery information processing apparatus 1 together with the package delivery request using the information processing terminal 8 of its own, It shows a configuration for issuing a delivery slip to be attached to a package. The client requests collection of the delivery package to the departure center store near the location of the client, and from the mobile information processing terminal 6 of the collection and delivery worker of the departure center store and the information processing terminal 2 of the departure center store via the communication line N The delivery information processing apparatus 1 may be configured to receive information on delivery of a package.

The delivery information processing apparatus 1 is a computer having a function of providing files and data to the respective information processing terminals connected via the communication line N, and, for example, a data input unit such as a keyboard, a mouse, or a scanner A display unit such as a monitor for displaying data, a communication unit for transmitting and receiving data via the communication line N, and a storage device for storing and storing various data, files and processing programs for processing delivery information described later It is possible to have a configuration including each processing unit such as a control unit that controls the processing unit according to the processing program 1a and the processing program stored in the storage device 1a. In addition, the delivery information processing apparatus 1 has a function as a web server that transmits web information through the Internet, which is one of the communication lines N, and a web browsing function through a web site opened on the internet or through transmission and reception of electronic mail. Files and data can be transmitted and received to and from each information processing terminal provided with
The delivery information processing apparatus 1 and the storage device 1a may be configured by an aggregation of a plurality of computers or servers connected via the communication line N, or an aggregation of a plurality of storage devices.

  The information processing terminals 2, 3, 4, and 5 installed in each of the development center stores, the departure base stores, the arrival base stores, and the arrival centers stores, for example, data input units such as a keyboard, a mouse, a bar code reader, and a scanner A display output unit such as a monitor for displaying data or a printer for printing, a communication unit for transmitting and receiving data through communication line N, a storage unit for storing and storing various data, files and processing programs, and storage Each processing unit such as a control unit that controls the processing unit according to a processing program stored in a unit may be provided, and a function to transmit and receive files and data through the Internet by a Web browsing function may be provided. The information processing terminal 8 of the client can also use the same configuration as that described above.

For example, the portable information processing terminal 6 is connected to a data input function or storage function, a display output function, a bar code reader function for reading a bar code or a two-dimensional bar code, an image shooting function, a call function, a communication line N A portable data reading and collecting terminal having a function of transmitting and receiving data, a function of outputting data in a label, and the like, and a portable terminal such as a known handy terminal can be used.
In a mode in which the client brings in a delivery package having a handwritten delivery slip attached to the dispatching center shop and requests delivery of the package, the portable information processing terminal 6 reads the slip number of the delivery slip attached to the package by the bar code reader The read data is converted into numeric data and sent to the delivery information processing apparatus 1, and the address information displayed on the delivery slip, for example, the postal code indicating the location of the recipient is input, The slip number and the addressee information can be converted into a code, converted into a two-dimensional code, and printed out on a label displaying the code and the sorting code of the arrival center store. The label printed out is attached to the package together with the delivery slip.

  The information processing terminals 2, 3, 4, 5 and the portable information processing terminal 6 installed in each of the delivery information processing apparatus 1, the departure center store, the departure base store, the arrival base store, and the arrival center store respectively have their storage units An application program for carrying out a delivery process of a package to be described later is stored, and by operating this, processing means for various data are configured, and delivery information of the package is sent and received between each device and terminal. It is supposed to be.

As shown in FIG. 2, the automated warehouse facility 7 installed in the wearing base store includes a large number of luggage storages 7 a which are storage space portions of a predetermined size in which the luggage 10 is stored, and the automated warehouse facility 7. Transport mechanism including a rail, a conveyor, etc. for transferring and storing the load 10 put into the load receiving port to the load storage 7a and taking out the stored load 10 from the load storage 7a and transferring it to the load delivery port 7b and a data input unit such as a keyboard, a mouse, a bar code reader, a scanner, etc. similar to the above-mentioned information processing terminals, a monitor for displaying data, a display output unit such as a printer for printing, A communication unit that transmits and receives data and files between the two, a storage unit that stores and stores various data, files, and processing programs, and a processing program stored in the storage unit Can be configured to include a control device having a respective processing unit such as control unit for controlling the processing unit in accordance grams (not shown).
The automatic storage facility 7 is configured to control the operation of the storage 7a and the transport mechanism 7b based on the package sorting information input from the information processing terminal 4 described later. In addition, the automatic storage facility 7 is provided with means for measuring the capacity (age) and weight of the loaded luggage 10 at its luggage receiving port, and measuring the capacity and weight of the luggage 10 as described later The value is registered in the storage unit together with the slip number read by the barcode reader at the time of loading the package 10, the information of the destination and the position information of the storage 7a storing the package 10, and the destination route of the package 10 is the same group. It is provided so that the process of counting the packages 10 and transferring the packages 10 from the package storage 7a to the package outlet under predetermined conditions is performed.
The control means for controlling the operation of the automatic storage facility 7 mainly comprises the delivery information processing apparatus 1 and the control apparatus of the automatic storage facility 7, but the stores connected to the delivery information processing apparatus 1 via the communication line N Information processing terminals 2, 3, 4, and 5 may be included.

  In the storage device 1a of the delivery information processing apparatus 1, various master data necessary for delivery processing of packages are made into a database and registered. In this embodiment, data files of various information such as user information, dealer information, package delivery information, delivery vehicle area information, vehicle management information, area and vehicle linkage information, and package sorting information are stored in the storage device 1a. Are registered in the database.

  User information includes information registered by the user using the home delivery service, including the name and address of the client who requests delivery of the package using his / her information processing terminal 8, telephone number, e-mail address, etc. It consists of

  The dealer information includes data from the dispatch center store, dispatch / arrival base store, destination center store name, address and contact information, data for specifying each delivery base consisting of the sorting code of each store, correspondence data of zip code and sorting code, etc. It has become.

  The package delivery information is work information data of the package input from the information processing terminals 2, 3, 4, 5 of each store, the portable information processing terminal 6 of the collection and delivery worker, and the like in the process of collecting and delivering the package. It consists of data specifying the input destination of the work information, data of the date when the work information was input, etc., and each information is registered in association with the slip number of the delivery slip.

The responsible vehicle area information of the delivery vehicle consists of a course (a package delivery route) in which each center store carries out collection and delivery work in the area where the collection and delivery of a package are controlled and information of the area.
For example, as shown in FIG. 3, the area in which a certain wearing center is in charge of collecting and distributing is divided into five courses A, B, C, D and E, of which A course is area (i)-area (R)-Area (C)-Area (D)-Area (E)-Register separately by area (F). The area (I) to the area (F) correspond to the order of operation for delivering the package by the delivery vehicle. The responsible area information is registered for all areas where each center store has jurisdiction over collection and delivery.

  The vehicle management information is composed of information specifying the delivery vehicles provided in each center store and information regarding the pallets loaded on the delivery vehicles, for example, as shown in FIG. A mark (hereinafter referred to as "store code"), a management number (such as W1234) which is an identification code of a vehicle used in the center store, types of pallets loaded on the vehicle (such as 60BOX), In the case of loading pallets of the above, it is configured by information such as branch numbers (001 and the like). Further, the information specifying the vehicle includes the management number of the delivery vehicle.

  The area in charge and the vehicle tying information consist of information in which the information on delivery vehicles operating along the area order at each center store is associated with the registered course, for example, as shown in FIG. The information includes a store code to be stored, a course number, a course name (e.g., a course), and a management number (e.g., W1234000) that is an identification code of a delivery vehicle used in each course. When a plurality of courses are set in one car number, information in which priorities for each course are set is also included. As shown in the figure, when the priorities of "1, 2, 3" are sequentially set in the courses A, B, C, the same delivery is performed within the jurisdiction of the collection and delivery shown in FIG. Using the vehicle (control number 1234000), the vehicles will be operated in the order of B, B and C areas to collect and distribute.

The package sorting information is information necessary for automatic sorting processing of the package by the automatic storage facility 7, and the slip number of the delivery slip attached to the package to be delivered, the desired delivery date of the package, the name of the receiver, etc. Information such as address, postal code, contact address etc. which are the addressee, responsible area information of the delivery vehicle of the loading center store that has jurisdiction over delivery of the package addressed to the receiver, vehicle management information, responsible area and vehicle linkage information It is comprised including.
In this embodiment, since the client operates the information processing terminal 8 of the client to input information on delivery of the package to the delivery information processing apparatus 1, the delivery slip is issued, whereby the package sorting information is created. , Is registered in the storage device 1a of the delivery information processing apparatus 1. In a mode in which the client delivers the package using the handwritten delivery slip, the information of the slip number and the address of the destination of the recipient, who is the addressee of the receiver, are taken from the portable information processing terminal 6 of the collection operator. The input information and data of the shortage are input from the information processing terminal 4 and the portable information processing terminal 6 at the arrival base store. The charge area information of the delivery vehicle of the arrival center store refers to these information files registered in advance in the storage device 1a along with the input of the zip code and the address of the delivery address described in the delivery slip, and the arrival center of the jurisdiction. It is set automatically by identifying the store and the course / area where the package is delivered.

  Next, the procedure of the delivery process of the package using the delivery information processing system configured in this way will be described divided into the steps of processing information.

(Pre-set)
First, information on the area in charge of the delivery vehicle in the area where the arrival center store has jurisdiction over delivery, the identification code of the delivery vehicle deployed at the arrival center shop, information on the roll box pallet loaded on the vehicle, and the assignment area Information on the delivery vehicle operating along the information is transmitted from the information processing terminal 5 at the arrival center store to the delivery information processing apparatus 1 and registered in the storage device 1 a of the delivery information processing apparatus 1.

  If the above information is registered from the information processing terminal 5 of the arrival center store, the delivery information processing apparatus 1 includes the information on the vehicle associated with the registered responsible area information and the information on the roll box pallet to be loaded. The information on the delivery vehicle linked to the area information in charge is transmitted to the information processing terminal 4 of the arrival base store, and the transmitted information is transferred to the storage unit of the automatic warehouse facility 7 via the information processing terminal 4. It is stored as sorting information.

(Delivery request by client)
When the client sends a package to the recipient, the client connects the information processing terminal 8 owned by the client to the package delivery request reception website that the delivery information processing device 1 establishes on the Internet, and on the same site In the delivery information processing device 1, enter information about the delivery address such as the name of the package to be shipped and the name and address of the recipient, the delivery date and time of the delivery, and the desired date and time of delivery. Send and request package delivery. The information received by the delivery information processing apparatus 1 is registered in the storage device 1a as delivery information.

Further, by inputting the information into the delivery information processing apparatus 1, the slip number of the package to be delivered is set and transmitted to the information processing terminal 8 of the client, and the client operates the information processing terminal 8 of the client. And issue a delivery slip to be attached to the package.
FIG. 6 shows an example of a delivery slip issued by the client. The delivery slip 11 includes information about the client including the client's name and address, postal code, etc., recipient's name and address, postal code The two-dimensional code including the barcode of the slip number, the slip number, and the information on the destination is displayed together with the information on the destination including the information, the slip number, and the like.
By issuing the delivery slip, the delivery information processing apparatus 1 creates package sorting information, and the created information is linked to the slip number together with the delivery information and registered in the storage device 1a.

(Processing at departure center store)
The delivery information processing apparatus 1 notifies the information processing terminal 2 or the portable information processing terminal 6 of the dispatching center having jurisdiction over the collection and delivery of the residence area of the client from the delivery information processing apparatus 1 that the request of the package delivery has been made from the client The party goes to the client's house and receives the package provided by the client.
At this time, the collection and delivery worker reads the slip number of the delivery slip 11 attached to the package by the portable information processing terminal 6, and transmits the read information from the portable information processing terminal 6 to the delivery information processing apparatus 1. The delivery information processing device 1 links the received information of the slip number with the date and time data as collection operation information to the slip number, and registers it in the collection data of the delivery information. The baggage collected by the collection and delivery workers is sent from the departure center store to the departure base store.

(Processing at the departure base store)
The packages transported to the departure base store are sorted by destination region by an automatic sorting device installed at the departure base store. At this time, the slip number of the package is taken into the information processing terminal 3 of the originating base store and transmitted to the delivery information processing apparatus 1. Packages sorted by destination area are sent from the departure base store to the arrival base store.

(Processing at the arrival base store)
The baggage transported from the departure base store to the arrival base store is sequentially put into the luggage receiving port of the automatic storage facility 7.
The automatic storage facility 7 reads the bar code of the slip number displayed on the delivery slip of the loaded package, and transmits the read information to the delivery information processing apparatus 1 via the information processing terminal 4. The delivery information processing apparatus 1 delivers the package by referring to the registered area information of the receiving center store, the vehicle management information, the responsible area and the vehicle tying information, and the shipment schedule (delivery date) data of the package. The package sorting information including the vehicle number and the pallet information to be used is specified, and the specified package sorting information is transmitted to the automatic warehouse facility 7 via the information processing terminal 4. The automatic storage facility 7 registers the received information in its storage unit.
Information on the slip number of the package taken into the automatic storage facility 7 by the reading of the slip number bar code is transmitted to the delivery information processing apparatus 1 via the information processing terminal 4, and the delivery of the storage device 1a is performed as described above. Registered in the information.

At the same time, the automatic storage facility 7 measures the volume and weight of the loaded luggage and transports the luggage to the luggage storage 7a, and the slip is the information of the measured volume and weight and the position information of the luggage storage read A string associated with a number is registered in the storage unit and, with reference to the sorting information of the package, the package stored in the package storage 7a is loaded on the same delivery vehicle at the destination center store and delivered The index is used to compare the total volume of these packages with the volume of pallets loaded on the delivery vehicle from time to time. The capacity value for each pallet is registered in advance in the automatic storage facility 7 in association with information specifying the type of pallet.
And, in this embodiment, as shown in FIG. 7, when the total volume of the determined load is close enough to fill up the volume of the pallet to be loaded (management number A 1234 in the figure), the above-mentioned is determined The entire package is transported to the package outlet of the automated warehouse facility 7.
In addition, with some packages being delivered on the same pallet being stored in the automatic warehouse facility, transfer conditions to a delivery port set in advance, for example, the total weight of the packages loaded on the pallet, that is, each When the total weight of the packages reaches a predetermined value, the corresponding packages are transported to the delivery port in a predetermined order, or when the number of packages reaches a predetermined number, or when a predetermined time has come Under the condition of the above, the corresponding packages to be delivered on the same pallet may be transported to the delivery port in a predetermined order. The conditions for transporting to the delivery port are arbitrary conditions, and can be set in advance in the automatic storage facility. The setting of transport conditions is directly input by operating the information input means of the automatic storage facility 7, or delivery connected via the information processing terminal 4 of the destination base shop connected via the communication means, or the communication line N This can be performed by inputting from the information processing apparatus 1 or the information processing terminals 2, 3, 5 of other stores.

At this time, the stored packages are transported to the outlet of the automatic storage facility 7 in the order of the late arrival of the delivery package in the course. For example, as shown in FIG. 3, the delivery route is A course, and the vehicles are ordered in the order of zone (a)-zone (b)-zone (ha)-zone (d)-zone (e)-zone (f). If you operate the package to deliver the package, from the package delivered to the destination of the late arrival area (to), the area (e)-the area (d) and sequentially in order of going back the priority for each course The package to be delivered is to be transported to the delivery port. Also, if the package includes a package for which the client has designated a delivery time zone, the package is transported to the delivery port so that the package is preferentially delivered to the delivery destination at the designated time. That is, based on the delivery route and the delivery time to the delivery destination, the packages whose delivery is delayed are sequentially transported to the delivery port.
In addition, when the delivery of the heavy load is included in the same course, the heavy load is transported to the delivery port in advance.

At the delivery port of the automatic storage facility 7, as shown in FIG. In addition, the label which displayed the information which specifies the kind etc. of the said pallet converted into the two-dimensional code is attached to the side of the pallet 12. FIG.
As described above, when the heavy load is included in the same course, the heavy load is transported first, so the operator loads the heavy load onto the bottom plate of the pallet 12 and installs the shelf board thereon, and the shelf board The loads 10 sequentially transported on the upper side are stacked and stored in the order of transport. At this time, the worker who stores the package 10 in the pallet 12 does not need to check the delivery slip and confirm the delivery address of the package 10 or take into consideration the delivery order in the course, and transports it to the delivery port. The loaded packages may be sequentially loaded onto the pallet 12.

  As shown in FIG. 9, as the packages 10 stored in the pallet 12 are loaded with a package 10 with high delivery priority on the shelf board at the upper stage, and a low package 10 on the shelf board at the lower stage. When delivering a package by operating a delivery vehicle, the package 10 may be sequentially taken out from the package 10 stored in the upper stage of the pallet 12 and delivered to the delivery destination, and the time required for the package searching operation can be shortened.

When the transfer of the corresponding package to the package outlet of the automated warehouse facility 7 is completed, the bar code reader of the automated warehouse facility 7 reads the two-dimensional code of the label attached to the side, and then the automated warehouse facility 7 From the printer, as shown in FIG. 10, the tag number of the load 10 stored in the pallet 12 and information specifying the pallet 12, bar code etc. which converted these into codes, etc. issue a tag indicating the details of the loaded load And paste it on the pallet 12 as shown in FIG.
Then, the pallet 12 containing the luggage 10 is sent from the arrival base store to the arrival center store.

(Processing at the arrival center)
When the pallet 12 loaded with the luggage 10 arrives from the arrival base store to the arrival center store, the bar code of the tag attached to the pallet 12 is read by the mobile information processing terminal 6 of the arrival center store, and the read information is read It is transmitted to the delivery information processing apparatus 1. Then, the pallet 12 on which the package 10 is loaded is loaded as it is into the corresponding delivery vehicle, and the delivery vehicle is operated to deliver the package to the recipient's house.
At this time, the delivery information processing apparatus 1 which has received the description information of the tag attached from the portable information processing terminal 6 performs the portable information processing on the information about the slip number of the package loaded on the pallet 12 and the address of the destination. It is transmitted to the terminal 6 and stored in the storage unit. Then, when the collection and delivery worker inputs the package delivery completion information to the portable information processing terminal 6 at the eaves tip of the receiver's house, the information on the delivery destination of the package to be delivered next is displayed and output on the information processing terminal. It is possible to look at the next recipient and to drive the delivery vehicle for delivery.

  FIGS. 12 to 20 show another embodiment of the present invention, in which a plurality of shelf boards 12a shown in FIG. 12 are used as storage units for storing luggage, and a plurality of storage spaces are provided inside. In the present embodiment, the inside of the pallet 12 is divided into four storage spaces by three shelf boards 12a.

  In the case of using the illustrated pallet 12 in which the inside is divided into four steps, the information about the pallet included in the vehicle management information includes the information about the type of the pallet 12 and how many steps the accommodation space of the pallet 12 is with the shelf 12a Contains information about whether they are separated. The vehicle management information is transmitted in advance from the information processing terminal 5 of the arrival center store to the delivery information processing apparatus 1 in the same manner as described above, and registered in the storage device 1 a of the delivery information processing apparatus 1.

Using the pallet 12, the loading process of the package 10 is performed in the arrival base store as follows.
Note that the processing described in the (pre-setting), (delivery request by client), (processing at dispatching center store), (processing at dispatching base store) fields and (processing at destination base shop) will be described. The process of storing the package 10 in the automated warehouse facility 7 and transporting it to the delivery port is the same.

  As described above, if the total volume of packages delivered to each recipient along a predetermined delivery route has reached the full volume of the pallet 12 on which they are loaded, the package loaded on the pallet 12 All ten are transported to the package outlet of the automated warehouse facility 7. At this time, the packages 10 are transported to the delivery port in order of late delivery.

At the outlet of the automatic storage facility 7, first, the bar code of the slip number of the package 10 conveyed first is read by the barcode reader of the automatic storage facility 7, as shown in FIG. Load on the left end of the lower (first) stage. Subsequently, the packages 10 sequentially transported are arranged on the stored packages 10 and loaded on the first stage of the pallet 12.
When the first row is full of packages 10, the bar code of the slip number of the package 10 transported to the delivery port is read by the barcode reader, and then loaded on the left edge of the second tier of the pallet 12 To the second stage of the pallet 12 in parallel. Thereafter, in the third and fourth rows, similarly, the slip number of the package 10 to be loaded at the beginning of each row is read by the bar code reader, and the packages are transferred in the order of having been transported from the left end to the right end of each row to the delivery port Load 10 in a row.

When the package 10 is loaded on all the trays 12 of the pallet 12, the two-dimensional code of the label attached to the side of the pallet 12 is read by the bar code reader of the automatic warehouse equipment 7 and Issue a box statement as shown.
The document includes information identifying the delivery vehicle on which the pallet 12 is loaded at the arrival center store, a number identifying the order of loading on the delivery vehicle among a plurality of pallets loaded simultaneously, and the pallet 12 The slip number of the package 10 and its barcode are displayed. The slip number and the bar code of the package 10 are displayed in correspondence with the position of the loading stage of the pallet 12 on which the package 10 is loaded. This box specification is displayed as the tag shown in FIG. 10 except that the slip number and bar code of the package 10 corresponding to the position of the loading stage of the package 10 in the pallet 12 are displayed. The configuration of the information to be processed is the same, and a arrival code etc. whose display is omitted in FIG. 14 are also displayed. A two-dimensional code obtained by code conversion of all the displayed information is also displayed.

  The issued box specification is attached to the pallet 12 and then sent from the arrival base store to the arrival center store along with the other pallets 12 loaded with the packages 10 in multiple stages.

  When the pallet 12 loaded with the luggage 10 arrives from the arrival base store to the arrival center shop, the delivery reporting process of the luggage 10 is performed before the pallet 12 is replaced with the delivery vehicle.

In the carry-out report process, for example, the pallet stored in the state where the display screen 13 as shown in FIG. 15 is displayed on the display display of the portable information processing terminal 6 by activating the application stored in the portable information processing terminal 6 The slip number of the box specification pasted on 12 is taken into the portable information processing terminal 6, and the number of the pallet 12 on which the package 10 is loaded and the position of the loading stage (in FIG. If the string number for all packages and the position of the loading stage have been linked, it is registered in the storage unit. This can be performed by transmitting these pieces of information to the delivery information processing apparatus 1. The delivery information processing apparatus 1 registers the received information of the carried-out report in the storage device 1a as package delivery information along with other information linked to the slip number.
The two-dimensional code displayed in the box specification is read by the portable information processing terminal 6 and the encoded information is taken in, thereby the slip number of the package 10 loaded in the pallet 12 and the position of the loading stage thereof The linked information may be configured to be input at one time.

When the takeout report processing is performed, the pallet 12 with the load 10 loaded is loaded as it is into the corresponding delivery vehicle, and the delivery vehicle is operated to deliver the load to the recipient's house.
As described above, the pallets 12 are loaded with the parcels 10 sequentially from the lower stage to the upper stage of the pallet 12 from the parcels 10 whose delivery vehicles are operated to be delayed for delivery to the recipient who is the delivery destination. As shown in FIG. 16, the packages 10 loaded at the left end of the top row of the pallets 12 are the packages to be delivered to the receiver the earliest, and the pallets are sequentially delivered when delivered along the delivery route of the delivery vehicle. By taking out the package 10 along the right end from the left end of each of the 12 rows, the package 10 to be delivered to the corresponding recipient can be taken out, and the task of finding the package to be delivered at the eaves can be efficiently performed in a short time. It is possible.

Further, when the information of the pallet 12 and the package 10 brought out from the arrival center store is transmitted from the portable information processing terminal 6 to the delivery information processing device 1 and registered in the storage device 1 a in the takeout report processing, the delivery information processing device 1 The information processing terminal 6 includes information on the slip number of the package 10 loaded on the pallet 12 and the address of the delivery destination, information on the position of the loading stage in the pallet 12, and the like as delivery information of the registered package. And the portable information processing terminal 6 is stored in the storage unit thereof.
On the display of the portable information processing terminal 6, as shown in FIG. 17, the position of the loading stage, the address of the delivery destination, the name of the receiver, etc. Is displayed, and the collection operator can identify the delivery destination of the package and the loading position of the package in the pallet 12 by checking the screen, and can provide the package for delivery. The illustrated screen may be provided so as to be displayed and output as information on the delivery destination of the package to be delivered subsequently, when the collection and delivery worker inputs the package delivery completion information to the portable information processing terminal 6 at the eaves tip of the receiver's house. .

In addition, when the "detail" column in the screen displayed on the display of the portable information processing terminal 6 is selected and operated, a screen displaying the information of the package is displayed and output.
For example, as shown in FIG. 18, when the package is a cash-on-delivery package that requires collection of a fee from the receiver, the package information is displayed on the package information and the amount of the fee to be collected. And the position information of the loading stage of the pallet 12, and when the delivery fee of the package is a payment, as shown in FIG. It is also displayed and output together with the package slip number and the information on the position of the loading stage of the pallet 12, and the collection operator can take necessary processing to complete delivery of the package to the receiver by confirming the display screen 13. it can.
Also, if the package is loaded on a pallet for refrigeration, as shown in FIG. 20, the information on the position of the loading stage of the refrigeration package, together with the slip number of the package, is a portable information processing terminal It can also be provided so as to be displayed and output on the 6 display.

The configuration of the information processing system illustrated is an example, and the present invention can be configured in another appropriate form.
Although the aspect which delivers a package to home delivery is shown as an embodiment, the present invention may be applied to the aspect which delivers other goods from a client to a receiver. Also, although a mode is shown in which the load is loaded on a roll box pallet, which is a transport truck, and the load is loaded on a delivery vehicle for delivery, a unit for storing articles other than pallets or a moving object other than delivery vehicles such as carts The present invention may be applied to the aspect of delivering an article using

1 delivery information processing apparatus, 2, 3, 4, 5, 8 information processing terminal, 6 portable information processing terminal, 7 automatic warehouse equipment, 9 delivery vehicles, 10 packages, 11 delivery slips, 12 pallets, 13 display screen, N communication Line

Claims (11)

In a method of loading an article on a mobile body and delivering it to a receiver,
Arrange automatic warehouse equipment at the goods handling bases,
The goods transferred to the handling site are received and stored in an automatic warehouse facility,
At least information on the delivery destination of the article and information on the article delivery route of the mobile unit are input to the control means for controlling the operation of the automatic storage facility,
Among the plurality of articles stored in the automatic warehouse facility, the articles to be delivered along the same article delivery route are transferred to the outlet of the automatic warehouse facility,
Loading the articles transferred to the delivery port into the same transport unit;
A method of delivering an article, comprising loading the unit loaded with the article on a mobile operating the delivery route and delivering the article to a receiver.   The article according to claim 1, wherein the articles are transferred to the outlet of the automatic storage facility in a predetermined delivery order within the article delivery route, and the articles are loaded into the unit in the order in which they were transferred. Delivery method of goods.   In the unit in which the articles are stacked on the bottom plate of the unit in the order of being transferred to the delivery opening of the automatic storage facility or the storage space is partitioned by the shelf board, the articles are transferred from the lower storage space to the upper storage space. 3. The method for delivering an article according to claim 1 or 2, wherein the loading process is performed sequentially in the reverse order. An information processing terminal of an area base that accepts an item to be shipped by a client, an information processing terminal of an accumulation / aggregation base of an item, an information processing terminal of an area base that delivers an article to a recipient, and an information processing terminal carried by a collection operator Connecting to the delivery information processing apparatus via the communication line, and connecting the information processing terminal of the accumulation / aggregation base and the automatic storage facility installed at the base via the communication line, and the terminals and the installation , Process information on delivery of articles with the delivery information processing apparatus, transport the articles issued from the client from the receiving area base to the delivery area base via the accumulation / integration base, and are transferred In a delivery method of an item for loading an item onto a moving object and delivering it to a receiver,
Delivery information including the management number assigned to the article, information on the delivery destination of the article, desired delivery date, and the like from the information processing terminal of the client or the information processing terminal carried by the collection and delivery worker to the delivery information processing apparatus The processor registering with its storage device;
From the information processing terminal of the delivery area base, information on the responsible area information of the mobile provided in the area base and information on the unit for transporting the articles loaded on the mobile are transmitted to the delivery information processing apparatus, and the delivery information processing apparatus Registering in the storage device;
The automatic storage and storage facility of the accumulation / integration base reads the management number and accepts the goods transferred from the reception area base, and receives the sorting information of the goods corresponding to the management number from the delivery information processing apparatus ,
Transferring an article to be loaded into the unit for each of the units loaded on the mobile unit of the delivery area base based on the sorting information; ,
Loading the goods transferred to the delivery port into a unit, transferring the goods from the accumulation / aggregation base to the delivery area base, loading the goods into the mobile part of the area base, and delivering the goods to the recipient. Shipping method of goods. Transmitting information from the information processing terminal of the area base to the delivery information processing apparatus and registering it in the storage device of the delivery information processing apparatus; ,
The information on the mobile unit including the identification code of the mobile unit deployed at the delivery area base and the information on the unit for transporting the articles loaded on the mobile unit are linked, and the information processing terminal of the area base is Sending to a delivery information processing apparatus and registering in the storage device;
The information on the mobile unit operating along the area information in charge of the delivery area base is linked with the area information in charge thereof, transmitted from the information processing terminal of the area base to the delivery information processing apparatus and registered in the storage device Step to
Information on sorting of articles including information on the registered responsible area information, information on a moving object linked to information on a unit to be loaded, and information on a moving object linked to the responsible area information is collected and collected from a delivery information processing apparatus Registering in the storage unit of the automatic warehouse facility via the information processing terminal of the base;
Delivery information from the information processing terminal of the client, the information processing terminal carried by the collection and delivery worker, or the information processing terminal at the receiving area base for delivery information including at least the management number assigned to the article and information regarding the destination upon collection of the article. Sending to a processing device and registering in the storage device;
When the articles transferred from the receiving area base to the accumulation / consolidation base are put into the receiving port of the automatic storage facility, the automatic storage facility takes in the control number of the put-in article, accumulates / consolidates the taken-in information Transmitting to the delivery information processing apparatus via the information processing terminal of the base;
The delivery information processing apparatus identifies the article sorting information used for delivery of the article based on the received information on the management number of the article, and transmits it to the automatic warehouse facility via the information processing terminal of the accumulation / aggregation base Registering in the storage unit of the automatic storage facility;
The automatic storage facility measures the volume and / or weight of the input article, associates the information of the measured volume and / or weight and the information of the article with the imported management number, and registers the information in the storage unit Step to
The automatic storage facility determines the articles to be delivered on the same moving body at the delivery area base based on the sorting information of the articles and the destination information of the articles, and is loaded on the total volume of the articles and the moving bodies The volume set for each unit is compared, and when the total volume reaches the volume set for each unit, or when the items to be delivered on the same moving object are stored in the automatic warehouse facility Transferring the respective articles to a delivery port of the automatic storage facility in a predetermined order based on preset conditions;
The articles transferred to the delivery port are loaded and stored in the units in order of arrival, and after storage is completed, the automatic warehouse facility takes in the identification information of the unit, whereby each article transferred to the delivery port by the automatic warehouse facility Issuing a tag indicating an item description including a management number, information of a mobile, and identification marks of these;
At the delivery area base, when loading a unit loaded with articles transferred from an accumulation / aggregation base into a movable body, information carried by a collection and delivery worker carries an identification mark displayed on a tag attached to the unit Reading the processing terminal and transmitting the read information to the delivery information processing apparatus, and associating the information with the management number of the article as delivery information in the storage device;
The method according to claim 4, further comprising the step of: operating the mobile unit on which the article is loaded according to the area information of the mobile unit, and delivering the article to the receiver. .   Information on the management number of the item loaded in the unit and loaded on the mobile unit of the delivery area base and information on the destination are transmitted from the delivery information processing apparatus to the information processing terminal carried by the collection and delivery worker, and the information processing terminal is transmitted to the information processing terminal The delivery method of the article according to claim 4 or 5, characterized in that it is displayed and output.   The mobile object is characterized by delivering sequentially from the articles stacked on the upper side of the article storage space in the unit among the articles loaded and stored in the unit while operating the mobile body along the responsible area information. The delivery method of the article according to any one of claims 4 to 6. Instead of the step of issuing a tag by the automatic warehouse equipment taking in the identification information of the unit and the step of reading by the information processing terminal carried by the collection and delivery worker with the identification mark displayed on the tag attached to the unit.
The item specification information including the management number of each article transferred by the automatic warehouse facility to the delivery port by the automatic warehouse facility taking in the identification information of the unit at the accumulation / aggregation center, and the item description information on the moving body are stored in the storage medium mounted on the unit. Step of registering;
When loading a unit into a mobile unit at a delivery area base, information registered in a storage medium attached to the unit is taken into an information processing terminal carried by a collection and delivery worker or an information processing terminal at the area base and delivered information The method for delivering an article according to any one of claims 4 to 7, further comprising the steps of: transmitting to a processing device, associating the management number of the article as delivery information, and registering the management number in the storage device. . An information processing terminal of an area base that accepts an item to be shipped by a client, an information processing terminal of an accumulation / aggregation base of an item, an information processing terminal of an area base that delivers an article to a recipient, and an information processing terminal carried by a collection operator Connecting to the delivery information processing apparatus via the communication line, and connecting the information processing terminal of the accumulation / aggregation base and the automatic storage facility installed at the base via the communication line, and the terminals and the installation , Process information on the delivery of articles with the delivery information processing device, transport the articles issued from the client from the receiving area base to the delivery area base via the accumulation / integration base, and load it on the moving body In the delivery information processing system for delivering to the recipient at
Means for the delivery information processing apparatus to receive input of area information in charge of units in the area in which the delivery area base has jurisdiction over collection and delivery of articles, and to register in the storage device;
The delivery information processing apparatus receives input of information on the mobile unit including the identification code of the mobile unit deployed at the delivery area base and information on the unit for transporting articles loaded on the mobile unit linked thereto. Means for registering in the storage device;
Means for the delivery information processing apparatus to receive an input of information related to a mobile unit operating along the coverage area information of the delivery area base, link it with the coverage area information, and register it in the storage device;
The delivery information processing apparatus accumulates / aggregates the sorting information of the articles including the registered in-charge area information, the information on the moving object linked to the information on the unit to be loaded, and the information on the moving object linked to the in-charge area information Means for transmitting to an information processing terminal at a site and registering the information in the storage unit of the automatic warehouse facility via the information processing terminal;
Means for the delivery information processing apparatus to receive and register in the storage device an input of delivery information including at least a management number given to the article and information on a destination upon collection of the article;
When the articles transferred from the receiving area base to the accumulation / consolidation base are put into the receiving port of the automatic storage facility, the management number of the articles into which the automatic storage facility is input is taken in, and the taken-in information is accumulated / consolidated base Means for transmitting information to the delivery information processing apparatus via the information processing terminal of
The delivery information processing apparatus identifies the article sorting information used for delivery of the article based on the received information on the management number of the article, and transmits it to the automatic warehouse facility via the information processing terminal of the accumulation / aggregation base A means for registering in the storage unit of the automatic storage facility;
The automatic storage facility measures the volume and / or weight of the input article, associates the information of the measured volume and / or weight and the information of the article with the imported management number, and registers the information in the storage unit Means to
The delivery area base determines the items to be delivered on the same moving body, compares the total volume of the items with the volume set for each unit loaded on the moving body, and the total volume is set for each unit When the full capacity is reached, or when all items to be delivered on the same moving object are stored in the automated warehouse facility, the relevant items are transferred to the outlet of the automated warehouse facility in a predetermined order Means,
The articles transferred to the delivery port are loaded and stored in the units in order of arrival, and after storage is completed, the automatic warehouse facility takes in the identification information of the unit, whereby each article transferred to the delivery port by the automatic warehouse facility A means for issuing a tag indicating the item number including the control number, the information of the moving body, and the identification mark,
At the delivery area base, when loading a unit loaded with articles transferred from an accumulation / aggregation base into a movable body, information carried by a collection and delivery worker carries an identification mark displayed on a tag attached to the unit Means for the processing terminal to read, transmit the read information to the delivery information processing apparatus, and associate the information with the management number of the article as delivery information in the storage device;
An article delivery information processing system comprising at least   Means for transmitting information on a management number of an article loaded in a unit and loaded on a mobile unit of a delivery area base to an information processing terminal carried by a collection information handling apparatus from a delivery information processing apparatus, and the information processing terminal The delivery information processing system according to claim 9, further comprising means for displaying and outputting the received information. Instead of the step of issuing a tag by the automatic warehouse equipment taking in the identification information of the unit, and a means by which the information processing terminal carried by the collection and delivery worker reads the identification mark displayed on the tag attached to the unit.
The item specification information including the management number of each article transferred by the automatic warehouse facility to the delivery port by the automatic warehouse facility taking in the identification information of the unit at the accumulation / aggregation center, and the item description information on the moving body are stored in the storage medium mounted on the unit. Means of registration,
Information loaded into a storage medium attached to a unit when loading a unit into a mobile unit at a delivery area base, taken into an information processing terminal carried by a collection operator, or an information processing terminal at the area base, and delivery information processing 11. The article delivery information processing system according to claim 9, further comprising: means for transmitting to the apparatus, associating the article management number as delivery information, and registering it in the storage device.