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SIGMIS CPR '04: Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment
ACM2004 Proceeding
Publisher:
  • Association for Computing Machinery
  • New York
  • NY
  • United States
Conference:
SIGMIS04: ACM SIGMIS 2004 Computer Personnel: Careers, Culture and Ethics in a Networked Environment Tucson AZ USA April 22 - 24, 2004
ISBN:
978-1-58113-847-4
Published:
22 April 2004
Sponsors:

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Abstract

These proceedings provide a compilation of the presentations at the 2004 annual conference of the Association of Computing Machinery's Special Interest Group on Management Information Systems (SIGMIS) in Tucson, Arizona. In addition to the topics of traditional and ongoing interest to this SIG, this conference sought research related to the conference theme of ethics in the IT workforce.As the business world deals with the myriad of unethical behaviors, it is incumbent upon IS professionals to consider their own practices. Although most of the unethical behavior involved bogus accounting practices, the ripple effect and loss of credibility, in an already sluggish economy, affects IS professionals in firms around the globe. Add to that the potential computer abuses possible as increased threats of terrorist activities, and IS professionals become increasingly involved in applications of new technology that have a potential ethical and strategic element. With a continual shift of computing and software development from inside the firm to outside vendors (e.g., application service providers, web hosting services, package developers, etc.), the roles of users and IS professionals within a firm have also seen dramatic changes. Such changes will affect the way an IS professional's career is managed within a firm and how such a professional is prepared to enter, and remain viable in, the job market. How will IS professionals develop an awareness of ethics in business, and how will they learn to behave ethically when exposed to unethical behavior.The conference in 2004 brings together MIS researchers looking at the development of IS professionals in organizations, including private sector, non-profit and government sectors, and universities. Research included here investigates career preparation in an ever-changing IS job market, retention strategies, diversity in the IT workforce, the ethical and cultural values of IS professionals, and issues around career development.Now that SIGCPR is part of the SIGMIS, the conference theme brought together researchers on computer personnel research with MIS researchers interested in the theme of careers, culture and ethics, as well as a panel discussion on outsourcing.

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SESSION: User involvment in system implementation
Article
Knowledge impacts of user participation: a cognitive perspective

Although user participation has been studied over four decades, there are still many questions unanswered. This research identifies two gaps in this field: a lack of understanding of the underlying cognitive mechanisms that intervene with the ...

Article
An agency theory model of ERP implementation

Enterprise resource planning (ERP) systems are becoming rapidly indispensable in order for large and medium sized organizations to run their operations. Therefore, management needs to know the factors that drive successful ERP implementation, a product ...

Article
Conceptual frameworks in practice: evaluating end-user training strategy in an organization

Rapid development in new information technology requires constant need for training end user. Organisations spend heavily on training, but do not take an integrative approach in formulating training strategies. This is mainly due to lack of guidance ...

SESSION: Job alignment in organizations
Article
Employment arrangement fit for IT professionals: an examination of the importance of fit components

A model of employment arrangement fit for IT professionals has been proposed by Enns, Ferratt, and Prasad (2002). An expanded version of that model used in this study includes eleven employment arrangement characteristics (e.g., job/income security). ...

Article
Organizational survival and alignment: insights into conflicting perspectives on the role of the IT professional

Different organizational theories clearly define critical organizational activities necessary for organizational survival. Recent attention to "hybrid" research that links organizational theory with MIS research has been proposed to lend new insights ...

Article
The impact of organizational ethical climate fit on information technology professional's job satisfaction and organizational commitment research in progress

The recent wave of high profile corporate ethical failures, as well as ethical issues surrounding information technologies and users of those technologies, raises questions about the limits that an IT professional will tolerate and accept as normalized ...

SESSION: Supporting end users
Article
An empirical test of the job demand/control model among IT users

By applying Karasek's Job Demand/Control model, this paper examines the antecedents, moderators and consequences of IT-related workplace stress. While the topic of stress continues to interest IS researchers, there has been a lack of a cumulative ...

Article
What is really important in supporting end-users?

As end-user computing enters its third decade, the question of how best to provide support to the end users remains a vexing management challenge. In this paper, we address this issue. We use the problem definition phase of an action research project at ...

Article
Knowledge networking in global organizations: the transfer of knowledge

This article focuses on how knowledge can be developed and transferred in multinational organizations, and how 'communities of knowing' can stimulate these knowledge processes through global collaboration supported by information and communication ...

SESSION: Cultural and skill alignment in organizations
Article
Professional work and its impact on development of information and communication technology

Information and communication technology (ICT) plays a critical role in many organisations of today. In both well-tried systems development methods as well as in recently improved object-oriented methods it is important to support development of ICT so ...

Article
A cognitive view of how IT professionals update their technical skills

Frequent technological advances require IT professionals to update skills to ensure adequate performance. Yet relatively little research has studied skill obsolescence among IT professionals. This study builds upon work on skill obsolescence among ...

Article
A qualitative study of the occupational subculture of information systems employees in organizations

Information Technology (IT) facilitates the effective functioning of most organizations. Individuals who support IT are an important facet to an organization. In the present study, we interviewed these individuals as well as other employees to identify ...

PANEL SESSION: Missing millions
Article
IT offshoring in the professional media (1999-2003): a social representations analysis

The offshore outsourcing of information technology services has been called an 'irreversible megatrend.' Management decisions regarding IT offshoring have major impacts on companies, their IT departments and IT professionals. The dislocation of IT jobs ...

PANEL SESSION: Recruitment and retention of IT professionals
Article
Recruitment is never enough: retention of women and minorities in the IT workplace

Women, as well as African Americans, Hispanic Americans and Native Americans are represented in the information technology (IT) workforce in percentages that are far lower than their percentages in the population as a whole. While recruiting efforts are ...

SESSION: IT career management - social issues
Article
Career orientation of IT personnel

The management of information technology (IT) personnel poses unique challenges, including high turnover, limited advancement potential, low organizational commitment, and burnout. By matching individual expectations and job characteristics, managers ...

Article
Veterans and internet use: implications for career preparation and development support

This research compares internet usage by veterans of the U.S. armed forces with internet usage by two reference groups - an educational-elite group and an educational-non-elite group. In terms of overall use, veterans are found to use the internet ...

Article
An examination of prestigious stigma: the case of the technology geek

The concept of stigma from social psychology traditionally pertains to the plight of individuals possessing "marks" such as physical deformities and blindness. In extending the construct to the organizational setting, stigma also encompasses less ...

Article
The shadow knows: performance expectations of new hires in an IT organization

As organizations reshape themselves to meet market and customer demands, expectations companies have of their employees change, which means employment contracts must also change. Social research on organizations has gained interest in recent years, but ...

SESSION: GEnder issues in IT organizations
Article
Perceptions of chilly IT organizational contexts and their effect on the retention and promotion of women in IT

Research on gender differences suggests that women lack the personal characteristics necessary to flourish in male-dominated IT cultures and subcultures. Organizational research suggests that organizational cultures and climates can significantly affect ...

Article
Understanding the under representation of women in IT: toward a theory of individual differences

Among the research challenges in studying the under representation of women in the IT field is that of developing appropriate theory to provide a basis for understanding and explanation about this gender imbalance. At present, there are two dominant ...

Article
Exploring antecedents of gender equitable outcomes in IT higher education

This research-in-progress paper reports on a National Science Foundation funded project aimed at examining ways to engage women and girls in courses of study that will qualify and motivate them for information technology (IT)-related careers. This ...

SESSION: Employees and impact on work
Article
The emotions of systems developers: an empirical study of affective events theory

The role of emotions in the workplace has received increasing attention from management theorists in recent years [2], yet information technology (IT) researchers have failed to consider the role of emotions on IT professionals. Many researchers ...

Article
Perceptions of accuracy: effects on computer attitudes and self-efficacy

With the introduction of any information system into an organization, user attitudes towards the system and self-efficacy (the confidence that the user can use the system) are an important consideration. When patient care systems are introduced into a ...

Article
IT project management and virtual teams

Project management methods and tools are increasingly relevant as today's globalized organizations accomplish more of their goals using cross-functional, and often cross-cultural, geographically dispersed, project teams. The increased diversity of ...

SESSION: Panel on ethics
Article
Supporting ethical problem solving: an exploratory investigation

The objective of this research was to investigate the use of decision aid technologies to support ethical problem solving. The decision aid developed for the exploratory study described in this paper was web-based and provided content that summarized ...

Article
Improving software quality: an ethics based approach

Software quality in recent years has been plagued by significant quality issues. One of these issues is the rush to market of commercial software. This has resulted in poor quality leading to numerous updates and patches to correct inherent problems and ...

Contributors
  • The University of Arizona
  • The University of Arizona
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Recommendations

Acceptance Rates

Overall Acceptance Rate 300 of 480 submissions, 63%
YearSubmittedAcceptedRate
SIGMIS-CPR '19302067%
SIGMIS-CPR '15472655%
SIGSIM-CPR '14352674%
SIGMIS-CPR '13332988%
SIGCPR '02321547%
SIGCPR '01412254%
SIGCPR '99503264%
SIGCPR '98604575%
SIGCPR '97332885%
SIGCPR '96653655%
SIGCPR '95542139%
Overall48030063%