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Understanding Older Adults' Participation in Online Social Activities: Lessons from the COVID-19 Pandemic

Authors:

Melissa J. Rogerson,

Jenny WaycottAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 6, Issue CSCW2

Article No.: 470, Pages 1 - 26

https://doi.org/10.1145/3564855

Published: 11 November 2022 Publication History

Abstract

Restrictions arising from the COVID-19 pandemic have limited opportunities for older people to participate in face-to-face organised social activities. Many organisations moved these activities online, but little is known about older adults' experiences of participating in those activities. This paper reports an investigation of older adults' experiences of participating in social activities that they used to attend in-person, but which were moved online because of strict lockdown restrictions. We conducted in-depth interviews with 40 older adults living independently (alone or with others). Findings from a reflexive thematic analysis show that online social activities were important during the pandemic for not only staying connected to other people but also helping older adults stay engaged in meaningful activities, including arts, sports, cultural, and civic events. Online activities provided older adults with opportunities to connect with like-minded people; share care, encouragement, and support; participate in civic agendas; learn knowledge and develop new skills; and experience entertainment, distraction, and mental stimulation. Our participants had diverse perceptions of the transition from in-person to online social activities. Based on the findings, we present a taxonomy of multi-layered meaningful activities for older adults' digital social participation and highlight implications for future technology design.

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Index Terms

Understanding Older Adults' Participation in Online Social Activities: Lessons from the COVID-19 Pandemic
1. Human-centered computing
  1. Collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 6, Issue CSCW2

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November 2022

8205 pages

EISSN:2573-0142

DOI:10.1145/3571154

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Published: 11 November 2022

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https://dl.acm.org/doi/10.1145/3663548.3675647
Xu ZXu HLu ZZhao YZhu RWang YDong MChang YLv QDick RYang FLu TGu NShang L(2024)Can Large Language Models Be Good Companions?Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36596008:2(1-41)Online publication date: 15-May-2024
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Wang SCarmeline AKolko BMunson S(2024)Understanding the Role of Technology in Older Adults' Changing Social Support NetworksProceedings of the ACM on Human-Computer Interaction10.1145/36410278:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641027
Knowles BSingh AAmbe ABrewer RLazar APetrie HVines JWaycott J(2024)HCI and Aging: New Directions, New PrinciplesExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636295(1-5)Online publication date: 11-May-2024
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Firth JTorous JLópez‐Gil JLinardon JMilton ALambert JSmith LJarić IFabian HVancampfort DOnyeaka HSchuch FFirth J(2024)From “online brains” to “online lives”: understanding the individualized impacts of Internet use across psychological, cognitive and social dimensionsWorld Psychiatry10.1002/wps.2118823:2(176-190)Online publication date: 10-May-2024
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