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Breaking barriers, building understanding: a multigenerational approach to digital literacy instruction for older adults

Published: 22 January 2021 Publication History

Abstract

In entering the digital realm, older adults face obstacles beyond the physical and cognitive barriers traditionally associated with accessibility. One of these obstacles, technology related anxiety, is particularly problematic because it discourages exploration and way finding, two behaviors critical to the development of digital literacy. We see opportunities to address this issue and bring isolated older adults into a larger digital community, while simultaneously offering our students with valuable first-hand experience learning about and addressing the challenges faced by capable people struggling with unfamiliar technology. Here, we describe our social-cognitive approach to training digital literacy skills, pairing university student tutors with learners from the local community.

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Cited By

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  • (2024)Understanding the Effect of Reflective Iteration on Individuals’ Physical Activity PlanningProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641937(1-17)Online publication date: 11-May-2024
  • (2022)Understanding Older Adults' Participation in Online Social ActivitiesProceedings of the ACM on Human-Computer Interaction10.1145/35648556:CSCW2(1-26)Online publication date: 11-Nov-2022

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    Published In

    cover image ACM SIGCAS Computers and Society
    ACM SIGCAS Computers and Society  Volume 49, Issue 1
    February 2020
    17 pages
    ISSN:0095-2737
    DOI:10.1145/3447892
    Issue’s Table of Contents
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 22 January 2021
    Published in SIGCAS Volume 49, Issue 1

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    Author Tags

    1. civic engagement
    2. community-engaged learning
    3. computing for social good

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    • (2024)Understanding the Effect of Reflective Iteration on Individuals’ Physical Activity PlanningProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641937(1-17)Online publication date: 11-May-2024
    • (2022)Understanding Older Adults' Participation in Online Social ActivitiesProceedings of the ACM on Human-Computer Interaction10.1145/35648556:CSCW2(1-26)Online publication date: 11-Nov-2022

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