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What Aspects of Collaboration are Meaningful to You? Informing the Design of Self-Tracking Technologies for Collaboration

Published: 08 October 2022 Publication History

Abstract

While the workplace collaboration software market is booming, existing tools are often tech-focused and rarely support reflection and self-regulation of collaboration practices. Building on approaches from personal informatics, we aim to understand and promote the use of data to empower employees in exploring their own work practices, with a focus on collaboration processes. This study focuses on the preparation stage and examines what aspects of collaboration are meaningful to office workers. We interviewed employees from a single work team (N= 15) after a 2-weeks reflecting period on metrics related to collaboration experience. We contribute new insights into how employees envision metrics reflecting their collaboration experience and what personal, social, and organizational considerations surround collecting and sharing this data. We discuss how these insights can inform the design of self-tracking technologies for collaboration.

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Cited By

View all
  • (2024)Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support ToolsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663396(1-15)Online publication date: 25-Jun-2024
  • (2024)"At the end of the day, I am accountable": Gig Workers' Self-Tracking for Multi-Dimensional Accountability ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642151(1-20)Online publication date: 11-May-2024
  • (2023)Improving Collaboration Experiences and Skills: An Open-ended, User-Driven Self-Tracking Approach for EducationProceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3569009.3576220(1-4)Online publication date: 26-Feb-2023

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    cover image ACM Other conferences
    NordiCHI '22 Adjunct: Adjunct Proceedings of the 2022 Nordic Human-Computer Interaction Conference
    October 2022
    216 pages
    ISBN:9781450394482
    DOI:10.1145/3547522
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 08 October 2022

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    Author Tags

    1. Collaboration
    2. Computer-Supported Cooperative Work
    3. Group-tracking
    4. Personal informatics
    5. Self-tracking
    6. User Experience

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    View all
    • (2024)Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support ToolsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663396(1-15)Online publication date: 25-Jun-2024
    • (2024)"At the end of the day, I am accountable": Gig Workers' Self-Tracking for Multi-Dimensional Accountability ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642151(1-20)Online publication date: 11-May-2024
    • (2023)Improving Collaboration Experiences and Skills: An Open-ended, User-Driven Self-Tracking Approach for EducationProceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3569009.3576220(1-4)Online publication date: 26-Feb-2023

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