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The Failure of Success Factors: Lessons from Success and Failure Cases of Enterprise Architecture Implementation [Best Paper Nominee]

Published: 21 June 2017 Publication History

Abstract

Many Enterprise Architecture programmes fail to meet expectations. While much has been written about the factors influencing the success of EA programmes, there are few empirical investigations of the role of critical success factors (CSFs) in the success of EA programmes. This study condensed the very broad literature on CSFs for EA identifying six key CSFs that share a broad consensus in the literature. A qualitative case study was conducted to test the hypothesis that the six key CSFs would distinguish between the successful and the unsuccessful programmes. Analysis of the case study data reveals that three key CSFs associated with the use of EA tools did not distinguish between successful and unsuccessful cases while three key CSFs related to the process of EA programme implementation did so. The study concludes that success in EA programmes comes more from how architecture is practiced than what is practiced. The findings have important implications for EA suggesting that the methodological skills of architects need to be supplemented with an understanding of practice.

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Cited By

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  • (2023)Beschleunigte digitale TransformationArchitektur der digitalen Transformation10.1007/978-3-031-22243-6_4(59-85)Online publication date: 20-May-2023
  • (2022)Why Organizations Fail in Implementing Enterprise Architecture Initiatives?Information Systems Frontiers10.1007/s10796-022-10298-x25:4(1401-1419)Online publication date: 9-Jun-2022
  • (2021)Factors Influencing the Adoption of Enterprise Architecture in the South African Public SectorInformation Technology and Systems10.1007/978-3-030-68285-9_55(590-602)Online publication date: 31-Jan-2021
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    cover image ACM Conferences
    SIGMIS-CPR '17: Proceedings of the 2017 ACM SIGMIS Conference on Computers and People Research
    June 2017
    220 pages
    ISBN:9781450350372
    DOI:10.1145/3084381
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 21 June 2017

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    1. critical success factor
    2. csf
    3. enterprise architecture
    4. ostensive
    5. performative
    6. practice
    7. reflexivity
    8. routines

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    • Australian Research Council

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    Cited By

    View all
    • (2023)Beschleunigte digitale TransformationArchitektur der digitalen Transformation10.1007/978-3-031-22243-6_4(59-85)Online publication date: 20-May-2023
    • (2022)Why Organizations Fail in Implementing Enterprise Architecture Initiatives?Information Systems Frontiers10.1007/s10796-022-10298-x25:4(1401-1419)Online publication date: 9-Jun-2022
    • (2021)Factors Influencing the Adoption of Enterprise Architecture in the South African Public SectorInformation Technology and Systems10.1007/978-3-030-68285-9_55(590-602)Online publication date: 31-Jan-2021
    • (2020)Exploring Causal Factors Influencing Enterprise Architecture FailureRe-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation10.1007/978-3-030-64849-7_31(341-352)Online publication date: 11-Dec-2020
    • (2020)Enabling Rapid Digital TransformationArchitecting the Digital Transformation10.1007/978-3-030-49640-1_4(55-79)Online publication date: 28-Jul-2020
    • (2019)Cross-layer Enterprise Architecture EvaluationProceedings of the International Conference on Omni-Layer Intelligent Systems10.1145/3312614.3312659(223-228)Online publication date: 5-May-2019
    • (2019)Enterprise architecture implementation as interpersonal connection: Building support and commitmentInformation Systems Journal10.1111/isj.1225530:1(150-184)Online publication date: 19-Jul-2019
    • (2018)Business Process Management, Continuous Improvement and Enterprise Architecture: In the Jungle of GovernanceNordic Contributions in IS Research10.1007/978-3-319-96367-9_4(41-54)Online publication date: 6-Jul-2018

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