Article

Digital backchannels in shared physical spaces: attention, intention and contention

Authors:

Joseph F. McCarthy,

danah boyd,

Elizabeth F. Churchill,

William G. Griswold,

Elizabeth Lawley,

Melora ZanerAuthors Info & Claims

CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work

Pages 550 - 553

https://doi.org/10.1145/1031607.1031700

Published: 06 November 2004 Publication History

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Abstract

There are a variety of digital tools for enabling people who are separated by time and space to communicate and collaborate on shared interests and tasks. The widespread use of some of these tools, such as instant messaging and group chat, coupled with the increasingly widespread availability of wireless access to the Internet (WiFi), have created new opportunities for using these collaboration tools by people sharing physical spaces in real time. The use of these tools to augment face-to-face meetings has created benefits for some participants and distractions-and detractions-for others. Our panelists will discuss some of the advantages and disadvantages of these emerging uses of collaborative tools.

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Cited By

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Warner JPavel ANguyen TAgrawala MHartmann B(2023)SlideSpecs: Automatic and Interactive Presentation Feedback CollationProceedings of the 28th International Conference on Intelligent User Interfaces10.1145/3581641.3584035(695-709)Online publication date: 27-Mar-2023
https://dl.acm.org/doi/10.1145/3581641.3584035
Mitchell AAng DTan S(2022)“It’s Fun not to Know”: The Role of Uncertainty in Text-Based Online Collaborative StorytellingInteractive Storytelling10.1007/978-3-031-22298-6_15(229-248)Online publication date: 2-Dec-2022
https://doi.org/10.1007/978-3-031-22298-6_15
Rathakrishnan MRaman A(2021)Heutagogy Approach Using Trello Online Learning on the Critical Thinking Skills Amongst Students With Different Learning StylesResearch Anthology on Developing Effective Online Learning Courses10.4018/978-1-7998-8047-9.ch104(2090-2104)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-8047-9.ch104
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Index Terms

Digital backchannels in shared physical spaces: attention, intention and contention
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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Published In

CSCW '04: Proceedings of the 2004 ACM conference on Computer supported cooperative work

November 2004

644 pages

ISBN:1581138105

DOI:10.1145/1031607

General Chairs:
Jim Herbsleb
Carnegie Mellon University, USA
,
Gary Olson
University of Michigan, USA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Published: 06 November 2004

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November 6 - 10, 2004

Illinois, Chicago, USA

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CSCW '04 Paper Acceptance Rate 53 of 176 submissions, 30%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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CSCW '25

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Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

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Warner JPavel ANguyen TAgrawala MHartmann B(2023)SlideSpecs: Automatic and Interactive Presentation Feedback CollationProceedings of the 28th International Conference on Intelligent User Interfaces10.1145/3581641.3584035(695-709)Online publication date: 27-Mar-2023
https://dl.acm.org/doi/10.1145/3581641.3584035
Mitchell AAng DTan S(2022)“It’s Fun not to Know”: The Role of Uncertainty in Text-Based Online Collaborative StorytellingInteractive Storytelling10.1007/978-3-031-22298-6_15(229-248)Online publication date: 2-Dec-2022
https://doi.org/10.1007/978-3-031-22298-6_15
Rathakrishnan MRaman A(2021)Heutagogy Approach Using Trello Online Learning on the Critical Thinking Skills Amongst Students With Different Learning StylesResearch Anthology on Developing Effective Online Learning Courses10.4018/978-1-7998-8047-9.ch104(2090-2104)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-8047-9.ch104
Rathakrishnan MRaman A(2019)Heutagogy Approach Using Trello Online Learning on the Critical Thinking Skills Amongst Students With Different Learning StylesRedesigning Higher Education Initiatives for Industry 4.010.4018/978-1-5225-7832-1.ch003(41-55)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-7832-1.ch003
Vertesi J(2014)Seamful SpacesScience, Technology, & Human Values10.1177/016224391351601239:2(264-284)Online publication date: 22-Jan-2014
https://doi.org/10.1177/0162243913516012
Huron SIsenberg PFekete J(2013)PolemicTweet: Video Annotation and Analysis through Tagged TweetsHuman-Computer Interaction – INTERACT 201310.1007/978-3-642-40480-1_9(135-152)Online publication date: 2013
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Harry DGordon ESchmandt CPoltrock SSimone CGrudin JMark GRiedl J(2012)Setting the stage for interactionProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145364(1071-1080)Online publication date: 11-Feb-2012
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Pohl ABry FSchwarz JGottstein M(2012)Sensing the classroom: Improving awareness and self-awareness of students in Backstage2012 15th International Conference on Interactive Collaborative Learning (ICL)10.1109/ICL.2012.6402110(1-8)Online publication date: Sep-2012
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Pace TBardzell SBardzell JMynatt EFitzpatrick GHudson SEdwards KRodden T(2010)The rogue in the lovely black dressProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1753326.1753361(233-242)Online publication date: 10-Apr-2010
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Bisker SOuilhet HPomeroy SChang ACasalegno FCzerwinski MLund ATan D(2008)Re-thinking fashion trade showsCHI '08 Extended Abstracts on Human Factors in Computing Systems10.1145/1358628.1358856(3351-3356)Online publication date: 5-Apr-2008
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Introducing instant messaging and chat in the workplace

Digital backchannels in shared physical spaces: experiences at an academic conference

What is chat doing in the workplace?

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