Updates to browser support
Thank you for using Gyazo and Gyazo Teams.
We’ve made some updates to the supported browsers for Gyazo (including Gyazo Teams.) These updates are based on recent announcements about the retirement of Internet Explorer 11 and Microsoft Edge moving to Chromium technology in particular.
What’s new
- Current support for each OS and browser has been clarified. See below.
- The version of each OS is not specified, and the most recent up to date version is assumed.
- Only the latest versions of Microsoft Edge (MS edge) based on Chromium will be supported.
- Internet Explorer 11 (IE11) is no longer supported. If you are using an unsupported browser including IE 11, please switch to using a supported browser.
Fully supported web browsers
The currently supported browsers and operating systems are shown below. Note that this table refers to the latest stable version of each web browser.
Image viewing
The way Gyazo behaves in unsupported browsers has changed, including Internet Explorer 11.
When you access an image page (any Gyazo page with a link like this https://gyazo.com/eb1339b2ef4e93e0d1e51766523de9ff ), you will be redirected to the direct image link.
As a result, you can still view images, but you will not be able to view the /captures page or to see and edit the image details.
If you are affected by this change, you’ll need to start using a fully supported browser.
Gyazo applications
If your operating system is out of date or is not supported you may not be able to upload, view images, or use other features of the Gyazo website or applications for Windows, macOS, Android, or iOS.
It may be hard for us to provide customer support in these cases. We apologize for the inconvenience, and ask that you use a supported operating system as well as browser.
Changes to IE11 and MS Edge support
For some time now we have informed people on our help page that we do not recommend the use of unsupported browsers, especially IE11. However, we know some people continued to use IE11 and we continued to develop support it as much as possible while making modifications as necessary.
However, we have now stopped all updates for IE11 except for vulnerabilities. The latest features and user experience are no longer supported. Also note that Microsoft has recommended migrating to Edge since 2018.
We have also discontinued development for the older versions of MS Edge with the release of the new MS Edge based on Chromium technology in January 2020. Chromium is the core browser technology behind Google Chrome, Brave, and other major browsers.
The newer version of MS Edge is available here.
Safari support is unchanged
We will continue to support Safari with the latest stable version of mac OS only. This may not include the default version that ships with Mac OS, so please update Safari to maintain full support.
More to come
We always have asked you to use the latest browsers. While we did our best to support older browsers, sometimes this resulted in increased development costs and prevented us from providing the best experience using the latest browser features.
In light of this situation, as well as with the news from Microsoft about retiring Internet Explorer 11 and the release of the Chromium version of Microsoft Edge, we have made the decision to stop supporting these older browsers.
We apologize for any inconvenience this may cause and ask that you please use a modern browser when using Gyazo such as Google Chrome or Mozilla Firefox. Gyazo uses the latest web browser features, including PWA (Progressive Web App) technology for uploading through our mobile apps.
We will continue to make use of the latest web browser features to improve our service for you.