Personalize your customer care to win and keep customers
Your customers expect faster communication and authentic connections. Social Customer Care by Sprout Social helps your team go beyond expectations to deliver social customer service that builds long-lasting relationships.
Social Customer Service Leader, Winter 2024
You know your customers. Sprout helps you prove it.
Show your customer care team’s impact on revenue
Demonstrate the ROI of exceptional social customer service to the rest of your organization with easy-to-understand reports.
Show your customer care team’s impact on revenue
Demonstrate the ROI of exceptional social customer service to the rest of your organization with easy-to-understand reports.
Exceed customer expectations with personalization
Build stronger connections easily. Automatically determine which messages need replies and send personalized responses that adhere to brand standards.
Exceed customer expectations with personalization
Build stronger connections easily. Automatically determine which messages need replies and send personalized responses that adhere to brand standards.
Scale your efforts quickly with cross-team collaboration
Respond to messages faster by aligning across your organization. Automatically classify which team a message is meant for and get real-time updates to ensure no customer is overlooked.
Scale your efforts quickly with cross-team collaboration
Respond to messages faster by aligning across your organization. Automatically classify which team a message is meant for and get real-time updates to ensure no customer is overlooked.