KR20220034632A - Method, Apparatus and System for Automatic Registering Parcel Delivery Service Reviews Based on Verifying Real Customers - Google Patents

Abstract

The present invention relates to a method, a device, and a system for automatically registering a courier service review based on real customer verification. In the courier service review registration method, a seller server receives an order request for ordering a product from a buyer terminal and receives an invoice number from a courier company server. Then, in response to the order request, an encrypted code is generated that includes the universal resource locator (URL) of a courier service review board, buyer terminal identification information, order identification information, and the invoice number. The encrypted code is attached to a product package corresponding to the product and sent to the courier company. The product package is sent to the buyer through the courier company. Then, the buyer terminal recognizes the encrypted code and verifies whether the buyer is an actual buyer based on the buyer terminal identification information and order identification information. Then, the buyer terminal can be automatically connected to the review board using the URL of the courier service review board. As a result, a review can be registered with ease.

Description

Method, Apparatus and System for Automatic Registering Parcel Delivery Service Reviews Based on Verifying Real Customers}

The present invention relates to a method, apparatus and system for automatically registering a parcel service review based on real customer verification, and more particularly, to verify whether a customer who receives a product purchased from a shopping mall through courier is a real customer and delivers the product It relates to a method, apparatus and system for automatically registering a parcel service review based on real customer verification that can easily register a review of a parcel service.

In recent years, the popularization of online communication such as the Internet has drastically changed the commerce environment more than ever. Now, to the extent that the word online or internet shopping itself is unfamiliar and the word internet or online feels like an unnecessary modifier, e-commerce through online is being activated. In addition, the expansion trend of the online e-commerce market is expected to further expand.

As online e-commerce companies, ie, shopping malls that sell products online, increase exponentially, shopping malls are working hard to link data with various platforms to strengthen their image and expand their business. For example, a shopping mall implemented based on a specific platform intends to link services of a heterogeneous shopping mall implemented based on a heterogeneous platform to its own shopping mall through interworking with the heterogeneous platform.

As a factor in the success of such online shopping malls, the provision of high-quality products is fundamental, and there are several other factors that can be mentioned. For example, the success factors of an online shopping mall include a low price compared to other shopping malls, fast delivery, friendly customer service, a smooth connection environment, and a user-friendly user interface. However, in recent years, the online shopping mall infrastructure has been technically upgraded, and it is difficult to find a differentiator between the online shopping malls in the traditional success factors.

Meanwhile, the technological development of IT has provided a relatively easy infrastructure to open an online shopping mall compared to the past, and the barriers to entry into the online market are continuously lowering. Due to this, non-experts in the shopping mall field entered the market in large numbers, and now, credit to the seller of the product has become one of the most important factors for the success of the online shopping mall. Since trust in such sellers is formed by customer feedback, collecting "customer opinions about products", such as "reviews", has become an essential task for building sellers' credibility.

On the other hand, recently, as the competition for courier services has intensified along with the expansion of the online shopping market, it is also essential to collect opinions about the courier service, for example, “customer opinions on delivery” that is, reviews on the parcel service.

However, collecting customer feedback is not as easy as you might think. Customers' opinions can usually be collected through delivery reviews, delivery companies, and reviews of delivery drivers, such as review boards. will be. This can be seen well by the fact that the results of collecting opinions on the courier service are insignificant despite the fact that the courier company carries out various promotions to encourage the registration of reviews.

In addition, the reviews written by customers can help increase the number of customers using the courier service in another aspect, because the reviews are an important indicator for third-party purchasing decisions. Nevertheless, it is true that it is difficult in reality to trust the review itself, that is, to confirm whether the review is written by the person who actually bought the product, that is, the actual buyer.

KR20150052929

The present invention is to solve this problem, based on real customer verification that can verify whether a customer who receives a product purchased from a shopping mall through courier is a real customer and can easily register a review of a courier service that has delivered the product The purpose of this is to provide a method, device and system for automatic registration of courier service reviews.

In order to achieve this object, the present invention provides a method for automatic registration of a courier service review in one aspect. The method for automatically registering a review of the courier service is performed by a first server, and receiving an order request for ordering a product from a purchaser terminal - The order request includes identification information of the purchaser terminal and order identification information for identifying the order including-; transmitting, to a second server, an invoice number request for an invoice number for identifying delivery of the product corresponding to the order request; receiving an invoice number corresponding to the delivery from the second server; In response to the order request, it may include generating an encrypted code including the identification information of the purchaser terminal, the order identification information, the invoice number, and a Universal Resource Locator (URL) of the parcel service review bulletin board.

The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the purchaser is a real purchaser based on the order identification information, the purchaser terminal may connect to the delivery service review bulletin board corresponding to the URL to input a review based on the invoice number.

The encrypted code may be any one of a Quick Response (QR) code, a barcode, and a three-dimensional code. The identification information of the purchaser terminal may be a phone number. The encrypted code may be attached to one side of at least one of the product, a wrapping paper of the product, and a box for packaging the product.

The automatic delivery service registration method may include: recognizing, by the purchaser terminal, the encrypted code attached to the product package when the purchaser receives the product package; obtaining identification information of the purchaser terminal and the order identification information by decrypting the recognized encrypted code; performing real purchaser verification using the acquired identification information of the purchaser terminal and order identification information; automatically connecting to the bulletin board of the courier service when it is confirmed as a real buyer; And based on the invoice number, it may further include the step of inputting a review on the delivery service review bulletin board.

The performing of the real buyer verification may include: transmitting a real buyer authentication request including the acquired identification information of the purchaser terminal and order identification information to a third server; verifying, by the third server, whether a real buyer is a real buyer in response to the real buyer authentication request; and transmitting a result of determining whether the actual purchaser is the actual purchaser to the purchaser terminal.

The automatic delivery service registration method may further include the step of transmitting, by the first server, identification information of the purchaser terminal included in the order request and the order identification information, to the third server when an order is received.

The step of verifying whether the third control server is a real buyer in response to the real buyer authentication request may include storing the identification information of the purchaser terminal and the order identification information transmitted from the purchaser terminal in the database. and order identification information.

The product package includes a light response module that transmits a control signal when a light greater than or equal to a threshold is detected when the product is opened, and the purchaser terminal executes a code recognition module for recognizing the encrypted code upon receiving the control signal. can

The delivery service automatic registration method may include: transmitting, by the purchaser terminal, an application installation approval request including identification information of the purchaser terminal to a third server; step of the third server interworking with the communication company to authenticate the identification information of the purchaser terminal, and transmitting an installation authentication reply indicating that authentication has been performed to the purchaser terminal if normal; transmitting, by the purchaser terminal, identification information of the purchaser terminal to the third server; storing, by the third server, the transmitted identification information of the purchaser terminal and transmitting installation approval to the purchaser terminal; and installing, by the purchaser terminal, an application in response to the installation approval.

On the other hand, in order to achieve the object of the present invention described above, the present invention provides a courier service automatic registration device in another aspect. The courier service automatic registration device, as a first server, receives an order request for ordering a product from a purchaser terminal and an order processing unit for processing the order request - The order request identifies identification information of the purchaser terminal and the order contains order identification information; a delivery processing unit for transmitting a request for an invoice number requesting an invoice number for identifying delivery of the product corresponding to the order request to a second server, and receiving an invoice number corresponding to the delivery from the second server; and a code generator for generating an encrypted code including the identification information of the purchaser terminal, the order identification information, the invoice number, and a Universal Resource Locator (URL) of the parcel service review bulletin board in response to the order request. there is.

The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the purchaser is a real purchaser based on the order identification information, the purchaser terminal may connect to the delivery service review bulletin board corresponding to the URL to input a review based on the invoice number.

The encrypted code may be any one of a Quick Response (QR) code, a barcode, and a three-dimensional code. The identification information of the purchaser terminal may be a phone number. The encrypted code may be attached to one side of at least one of the product, a wrapping paper of the product, and a box for packaging the product.

When the purchaser receives the product package, the purchaser terminal recognizes the encrypted code attached to the product package, and decrypts the recognized encrypted code, thereby identifying information on the purchaser terminal and the order identification Acquire information, perform real buyer verification using the acquired identification information of the buyer terminal and order identification information, and, if confirmed as a real buyer, automatically connect to the courier service review bulletin board, and based on the invoice number Thus, a review can be entered on the delivery service review bulletin board.

The purchaser terminal transmits a real purchaser authentication request including the acquired identification information of the purchaser terminal and order identification information to a third server, and the third server verifies whether the purchaser is a real buyer in response to the real purchaser authentication request, , a result of checking whether the actual purchaser is present may be transmitted to the purchaser terminal.

When receiving an order, the first server transmits the identification information of the purchaser terminal and the order identification information included in the order request to the third server, and the third server responds to the request for authentication of the actual purchaser to determine whether the purchaser is a real purchaser. may be verified, and the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal may be compared with the identification information and order identification information of the purchaser terminal stored in the database.

The product package may include a light response module that transmits a control signal when a light greater than or equal to a threshold is sensed when the product is opened. Upon receiving the control signal, the purchaser terminal may execute a code recognition module for recognizing the encrypted code.

The purchaser terminal transmits an application installation approval request including the identification information of the purchaser terminal to a third server, and the third server works in conjunction with a telecommunication company to authenticate the identification information of the purchaser terminal, and if normal, installation indicating that the authentication has been performed sends an authentication reply to the purchaser terminal, the purchaser terminal transmits the identification information of the purchaser terminal to the third server, the third server stores the transmitted identification information of the purchaser terminal, and grants installation approval to the purchaser transmitted to the terminal, and the purchaser terminal may install the application in response to the installation approval.

On the other hand, in order to achieve the above object of the present invention, in another aspect, the present invention provides a system for automatic registration of late delivery service. The courier service review automatic registration system, the purchaser terminal; and receiving an order request for ordering a product from the purchaser terminal, wherein the order request includes identification information of the purchaser terminal and order identification information for identifying the order, delivery of the product corresponding to the order request sending an invoice number request requesting an invoice number for identification to a second server, receiving an invoice number corresponding to the delivery from the second server, and in response to the order request, identification information of the purchaser terminal, the and a first server that generates an encrypted code including order identification information, the invoice number, and a Universal Resource Locator (URL) of the courier service review bulletin board.

The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the purchaser is a real purchaser based on the order identification information, the purchaser terminal may connect to the delivery service review bulletin board corresponding to the URL to input a review based on the invoice number.

When the purchaser receives the product package, the purchaser terminal recognizes the encrypted code attached to the product package, and decrypts the recognized encrypted code, thereby identifying information on the purchaser terminal and the order identification Acquire information, perform real buyer verification using the acquired identification information of the buyer terminal and order identification information, and, if confirmed as a real buyer, automatically connect to the courier service review bulletin board, and based on the invoice number Thus, a review can be entered on the delivery service review bulletin board.

The purchaser terminal transmits a real purchaser authentication request including the acquired identification information of the purchaser terminal and order identification information to a third server, and the third server verifies whether the purchaser is a real buyer in response to the real purchaser authentication request, , a result of checking whether the actual purchaser is present may be transmitted to the purchaser terminal.

When receiving an order, the first server transmits the identification information of the purchaser terminal and the order identification information included in the order request to the third server, and the third server responds to the request for authentication of the actual purchaser to determine whether the purchaser is a real purchaser. may be verified, and the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal may be compared with the identification information and order identification information of the purchaser terminal stored in the database.

The product package may include a light response module that transmits a control signal when a light greater than or equal to a threshold is sensed when the product is opened. Upon receiving the control signal, the purchaser terminal may execute a code recognition module for recognizing the encrypted code.

On the other hand, in another aspect of the present invention to achieve the object of the present invention described above, the step of receiving an order request for ordering a product from a purchaser terminal to a computer in another aspect - The order request receives identification information of the purchaser terminal and the order contains order identification information that identifies it; transmitting an invoice number request for requesting an invoice number for identifying delivery of the product corresponding to the order request to a second server, and receiving an invoice number corresponding to the delivery from the second server; and in response to the order request, generating an encrypted code including identification information of the purchaser terminal, the order identification information, the invoice number, and a Universal Resource Locator (URL) of a courier service review bulletin board. computer programs stored in The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the purchaser is a real purchaser based on the order identification information, the purchaser terminal may connect to the courier service review bulletin board corresponding to the URL to input a review based on the invoice number.

On the other hand, in order to achieve the object of the present invention described above, the present invention provides a courier service automatic registration method in another aspect. The automatic delivery service registration method may include, in a purchaser terminal, executing a code recognition module according to a signal received from an optical response module in the product package when the purchaser opens the product package; recognizing the encrypted code attached to the product package using the code recognition module; obtaining identification information of the purchaser terminal and order identification information corresponding to the product by decrypting the recognized encrypted code; performing real purchaser verification using the acquired identification information of the purchaser terminal and order identification information; when it is confirmed as a real buyer, connecting to the parcel service review bulletin board based on the parcel service review bulletin board URL included in the encrypted code; and inputting a review for the parcel delivery service corresponding to the invoice number to the delivery service review bulletin board connected based on the invoice number included in the encrypted code.

As described above, according to the present invention, as the courier service review registration process for real customers who purchased at the shopping mall is automatically executed upon receipt of the product, it is possible to easily register the parcel service evaluation on the parcel delivery service review bulletin board. The credibility of the courier service reviews can also be improved because the customer who registers for the service goes through the process of pre-verifying whether or not they are real customers who use the courier service by purchasing the actual product. Accordingly, the seller or courier company can easily secure reliable reviews of parcel services, enabling the construction of big data based on reviews.

1 is a block diagram showing the configuration of a system for realizing a method for registering a parcel post service review according to a first embodiment of the present invention.
FIG. 2 is a block diagram for explaining the configuration of the seller server shown in FIG. 1 .
3 is a flowchart illustrating a process of authenticating a purchaser terminal and installing an application.
4 is a flow chart for explaining a flow until a product package is delivered according to the first preferred embodiment of the present invention.
5 is an exemplary view illustrating that an encrypted code is attached to a product package and packaged according to the first preferred embodiment of the present invention.
6 is a flowchart for explaining a process of automatically registering a parcel delivery service review after a purchaser receives a product package according to a first preferred embodiment of the present invention.
7 is an exemplary view illustrating acquiring an encrypted code attached to a product package to a purchaser terminal.
8 is a block diagram showing the configuration of a system for realizing a method for registering a parcel delivery service review according to a second embodiment of the present invention.
9 is a block diagram for explaining the configuration of the seller server shown in FIG.
10 is a flowchart for explaining the flow of product package delivery according to the second preferred embodiment of the present invention.
11 is an exemplary view illustrating that a light reaction module is attached to and packaged in a product package according to a second preferred embodiment of the present invention.
12 is a flowchart for explaining a process of automatically registering a courier service review after a purchaser receives a product package according to a second preferred embodiment of the present invention.
13 is an exemplary view illustrating acquisition of a sound wave output from a light response module attached to a product package to a purchaser terminal.
14 is a block diagram showing the configuration of a system for realizing a method for registering a parcel delivery service review according to a third embodiment of the present invention.
FIG. 15 is a block diagram for explaining the configuration of the seller server shown in FIG. 14 .
16 is a flow chart for explaining a flow until a product package is delivered according to a third preferred embodiment of the present invention.
17 is an exemplary view illustrating packaging by attaching a short-range wireless communication tag to a product package according to a third preferred embodiment of the present invention.
18 is a flowchart for explaining a process of automatically registering a parcel delivery service review after a purchaser receives a product package according to an eighth preferred embodiment of the present invention.
19 is an exemplary diagram illustrating communication between a short-range wireless communication tag attached to a product package and a purchaser terminal.
20 is a flowchart illustrating the flow of a courier service review registration process based on selection of a review process method according to a preferred embodiment of the present invention.
21 is a flowchart illustrating a process of inputting a review of a courier service based on a finger gesture method.
22 is a flowchart for explaining a process of inputting a review of a courier service based on a face recognition method.

Since the present invention can have various changes and can have various embodiments, specific embodiments are illustrated in the drawings and described in detail. However, this is not intended to limit the present invention to specific embodiments, and should be construed to include all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

Terms such as first, second, etc. may be used to describe various elements, but the elements should not be limited by the terms. The above terms are used only for the purpose of distinguishing one component from another. For example, without departing from the scope of the present invention, a first component may be referred to as a second component, and similarly, a second component may also be referred to as a first component. and/or includes a combination of a plurality of related listed items or any of a plurality of related listed items.

When a component is referred to as being 'connected' or 'connected' to another component, it is understood that it may be directly connected or connected to the other component, but other components may exist in between. it should be On the other hand, when it is mentioned that a certain element is 'directly connected' or 'directly connected' to another element, it should be understood that the other element does not exist in the middle.

The terms used in the present application are only used to describe specific embodiments, and are not intended to limit the present invention. The singular expression includes the plural expression unless the context clearly dictates the singular. In the present application, terms such as 'comprise' or 'have' are intended to designate that a feature, number, step, operation, component, part, or combination thereof described in the specification exists, and one or more other features It should be understood that this does not preclude the existence or addition of numbers, steps, operations, components, parts, or combinations thereof.

Unless defined otherwise, all terms used herein, including technical and scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Terms such as those defined in a commonly used dictionary should be interpreted as having a meaning consistent with the meaning in the context of the related art, and should not be interpreted in an ideal or excessively formal meaning unless explicitly defined in the present application. does not

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the accompanying drawings. In describing the present invention, in order to facilitate the overall understanding, the same reference numerals are used for the same components in the drawings, and duplicate descriptions of the same components are omitted.

1 is a block diagram showing the configuration of a system for realizing a method for registering a parcel post service review according to a first embodiment of the present invention.

As shown in FIG. 1 , the purchaser terminal 10 may interwork with the seller server 40 . The seller server 40 may be a server provided on the side of the shopping mall that operates the online shopping mall. The online shopping mall may be a web-based internet shopping mall, a home shopping mall, a social networking service (SNS) shopping mall, or the like. The vendor server 40 may be implemented based on at least one server-class computer device.

The purchaser 20 may purchase a product by accessing the online shopping mall using the purchaser terminal 10 or a computer device (PC, etc.) authenticated with his/her purchaser account and ordering the desired product. The seller server 40 of the seller 50 may perform order processing in an online shopping mall, and the like. The purchaser terminal 10 may be a mobile device such as a mobile phone, a laptop computer, or a tablet PC of the purchaser 20 . The purchaser terminal 10 may be a network device that includes a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, and the like, and can be connected to a wide area network such as the Internet.

The purchaser terminal 10 may interwork with the control server 30 . The control server 30 may perform overall control, server-side operation, data storage, etc. necessary for the method for automatic registration of a parcel service review according to preferred embodiments of the present invention. The control server 30 may interwork with the purchaser terminal 10 , the seller server 40 , the courier company server 60 , the communication company 80 , and the like. This control server 30 may be implemented based on at least one server-class computer device.

FIG. 2 is a block diagram for explaining the configuration of the seller server 40 shown in FIG. 1 .

As shown in FIG. 2 , the seller server 40 according to the first embodiment of the present invention includes an order processing unit 42 , a code generation unit 44 , a review board operation unit 46 , and a delivery processing unit 48 , etc. may include The post bulletin board operation unit 46 may be included in the delivery company server 60 . Each part (42-48) is interoperable with each other.

The order processing unit 42 may receive an order request for ordering a product from the purchaser terminal 10 in the online shopping mall, and may perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 10 and order identification information for identifying the order.

The delivery processing unit 48 transmits a request for an invoice number requesting an invoice number for identifying delivery of the product corresponding to the order request to the delivery company server 60, and an invoice number corresponding to the delivery from the delivery company server 60 can receive The delivery processing unit 48 may transmit a delivery request requesting delivery of the product package including the product to the purchaser 20 to the delivery company server 60 .

In response to the order request, the code generator 44 is a courier for uploading the identification information of the purchaser terminal 10, the order identification information, the invoice number, and a review on the parcel delivery service of the purchaser who has received the product package An encrypted code including a URL (Universal Resource Locator) of the service review bulletin board can be generated. The encrypted code is attached to a product package corresponding to the product and delivered to the courier company 70 , and the courier company 70 . When the product package is delivered to the purchaser 20 through After verifying whether the buyer is a real buyer based on the identification information of the purchaser terminal 10 and the order identification information, the purchaser terminal 10 is automatically connected to the parcel service review bulletin board based on the courier service review bulletin board URL, , you can input a review related to the courier service that delivered the product based on the acquired invoice number.

The review board operation unit 46 may operate a delivery service review board so that buyers who have received the product can post, post and read reviews related to the delivery service that delivered the received product. The courier service review bulletin board may be accessed based on the courier service review bulletin board URL. In this embodiment, the review board operating unit 46 is illustrated as being included in the seller server 40 , but according to another embodiment of the present invention, the review board operating unit 46 may be included in the delivery company server 60 . That is, the delivery service review bulletin board may be operated by the shopping mall or the delivery company.

3 is a flowchart illustrating a process of authenticating the purchaser terminal 10 and installing an application.

As shown in Fig. 3, the purchaser terminal 10 starts installing the application (step: S1). Here, the application may be a computer program stored in the medium for executing the method for automatically registering a courier service review according to preferred embodiments of the present invention on the purchaser terminal 10 side. For example, the operation of the purchaser terminal in the embodiments of the present invention may be performed under the control of the application. In order to install such an application, terminal authentication must be performed to verify whether the purchaser terminal 10 is a terminal normally registered with the purchaser 20 .

To this end, the purchaser terminal 10 may transmit an installation approval request to the control server 30 (step: S2). The installation approval request may include an identification number of the purchaser terminal 10 . The identification number of the purchaser terminal 10 may be, for example, a phone number of the purchaser terminal 10 . The control server 30 receiving the installation approval request may authenticate the identification number of the purchaser terminal 10 in connection with the communication company (step: S3).

If there is no abnormality in the authentication result, an installation authentication reply indicating that the purchaser terminal 10 is normally authenticated may be transmitted to the purchaser terminal 10 (step: S4).

Subsequently, the purchaser terminal 10 may transmit the identification number of the purchaser terminal 10 to the control server 30 (step: S5). Then, the control server 30 may store the identification number of the purchaser terminal 10 in the database (step: S6), and transmit an installation approval to the purchaser terminal 10 (step: S7). Then, the purchaser terminal 10 may install the application in the purchaser terminal 10 in response to the installation approval (step: S8). The installation file of the application may be transmitted to the purchaser terminal 10 by the control server 30 or may be transmitted to the purchaser terminal 10 through an application store such as Google Store.

4 is a flow chart for explaining a flow until a product package is delivered according to the first preferred embodiment of the present invention.

The purchaser 20 may purchase the product by accessing the online shopping mall and ordering the desired product using the purchaser terminal 10 or computer device authenticated with the purchaser's account. An order request that occurs when ordering a product may be transmitted to the seller server 40 .

4 , the purchaser terminal 10 may transmit a product order request to the seller server 40 (step: S11). The order request may include identification information of the purchaser terminal 10 and order identification information for identifying the order. The identification information of the purchaser terminal 10 may be, for example, a phone number corresponding to the purchaser terminal 10 .

The seller server 40 may transmit an invoice number request requesting an invoice number for identifying delivery of the product corresponding to the order request to the courier company server 60 (S12). The courier company server 60 may generate an invoice number for identifying the delivery of the product in response to the delivery number request. The seller server 40 may receive an invoice number corresponding to the delivery from the courier server 60 (step: S13). The seller server 40 responds to the order request, To generate an encrypted code including identification information, the order identification information, the invoice number, and a Universal Resource Locator (URL) of a parcel service review bulletin board for uploading a parcel service review related to delivery of the product identified by the invoice number It can be (step: S14).

On the other hand, the seller server 40 may transmit the identification information, order identification information, and invoice number of the purchaser terminal 10 to the control server 30 , and the control server 30 transmits the transmitted purchaser terminal 10 . identification information, the order identification information, and the invoice number may be stored in a database.

The encrypted code may be a QR (Quick Response) code, a barcode, a three-dimensional code, or the like. In this first embodiment, it will be mainly assumed that the encryption code is a QR code.

The encrypted code may be attached to a product package corresponding to the product. For example, the encrypted code may be attached to the product, attached to a wrapping paper or a packaging box for packaging the product, or attached to the inside or outside of a shipping box of the product.

In addition, a photo-reactive module, such as a photo-reactive chip, may be attached to the product package. The light response module may transmit a control signal when light greater than a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 10 .

Such a light response module may be attached to a position that satisfies the condition for transmitting a control signal by receiving light less than the threshold value in a finished product package, and receiving light above the threshold value when the product package is opened. . For example, the light response module is attached to a packaging paper or a packaging box for packaging the product, or when the packaging of the product is completed, such as the inside of the shipping box of the product (ie, the product package is completed), the light less than the threshold is emitted. It is maintained to be received and can be attached at a position where light above a threshold can be received when the product is opened.

5 is an exemplary view illustrating that an encrypted code is attached to a product package and packaged according to the first preferred embodiment of the present invention.

As shown in FIG. 5 , the encrypted code 1200 may be attached to one side of the packaging box 1100 of the product. In addition, the light reaction module 1300, for example, a light reaction chip may be attached to the other side of the packaging box 1100 . The light response module 1300 may transmit a control signal when light greater than a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 10 .

As such, in the example shown in FIG. 5 , the packaging box 1100 of the product to which the encrypted code 1200 and the light reaction module 1300 are attached is packaged by the delivery box 1000 to complete the product package. .

The seller server 40, for example, the delivery processing unit 48 may transmit a delivery request to the delivery company server 60 (S15). Then, the courier company 70 may collect the product package and deliver it to the purchaser 20 . The purchaser 20 may receive the product package delivered by the courier company 70 .

6 is a flowchart for explaining a process of automatically registering a courier service review after a purchaser 20 receives a product package according to a first preferred embodiment of the present invention.

As shown in FIG. 6 , the purchaser 20 receiving the product package may open the product package to take out the product. When the product package is opened, the light response module attached therein may detect light above a threshold and transmit a control signal. Then, the purchaser terminal 10 receives the control signal (step: S21). The purchaser terminal 10 receiving the control signal may execute the code recognition module (step: S22). Meanwhile, according to another embodiment of the present invention, when the light response module is not attached, the user may directly execute the code recognition module.

Next, the purchaser terminal 10 may recognize the encrypted code attached to the product package based on the code recognition module (step: S23). 7 is an exemplary view exemplarily showing that the purchaser terminal 10 acquires the encrypted code attached to the product package. As shown in FIG. 7 , the purchaser terminals 10 and 10 take out the packaging box 1100 in which the product is packaged from the delivery box 1000 , and the code activated according to the control signal of the light response module 1300 . The encrypted code 1200 attached to the packaging box 1100 may be recognized using the recognition module.

The purchaser terminal 10 can obtain the identification information of the purchaser terminal 10, the order identification information, an invoice number for identification of delivery, and the courier service review bulletin board URL, etc. by decrypting the recognized encrypted code. There is (step: S24). The purchaser terminal 10 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 10 (step: S25).

For example, the purchaser terminal 10 may transmit a real purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 10 to the control server 30 . The control server 30 may verify whether a real buyer is a real buyer based on linking with the communication company 80 in response to the real buyer authentication request. For example, the control server 30 compares the identification information and the order identification information of the purchaser terminal 10 transmitted from the purchaser terminal 10 with the identification information and the order identification information of the purchaser terminal 10 stored in the database. You can verify whether you are a real buyer.

When the verification is completed, the control server 30 may transmit the confirmation result of whether the actual purchaser is present to the purchaser terminal 10 . For example, when it is confirmed that the purchaser terminal 10 corresponding to the purchaser 20 is the actual purchaser, the control server 30 transmits a confirmation result indicating that the purchaser is the actual purchaser to the purchaser terminal 10 , and the purchaser terminal 10 ) may automatically connect to the courier service review bulletin board based on the URL of the courier service review bulletin board in response (step: S26). Meanwhile, the purchaser terminal 10 may generate an error message and display a message indicating retry when it is confirmed that the purchaser is not an actual purchaser.

Next, the purchaser terminal 10 may register the parcel service review felt by the purchaser upon receipt of the product on the parcel delivery service review bulletin board based on the invoice number obtained from the encrypted code. For example, when connected to the delivery service review bulletin board, the buyer terminal 10 automatically displays a user interface for inputting a delivery service review corresponding to the invoice number, and the buyer can input a review based on the user interface. can

As described above, according to the first preferred embodiment of the present invention, by verifying the actual buyer using the encrypted barcode attached to the product package and automatically connecting to the courier service review bulletin board, the buyer 20 side receives complaints or praise related to the delivery of the product. It enables easy uploading of the courier service reviews indicating that the seller 50 or the courier company 70 can easily collect reliable courier service reviews.

8 is a block diagram showing the configuration of a system for realizing a method for registering a parcel delivery service review according to a second embodiment of the present invention.

As shown in FIG. 8 , the purchaser terminal 110 may interwork with the seller server 140 . The seller server 140 of the seller 150 may be a server provided on the side of a shopping mall that operates an online shopping mall. The online shopping mall may be a web-based internet shopping mall, a home shopping mall, a social networking service (SNS) shopping mall, or the like. The merchant server 140 may be implemented based on at least one server-class computer device.

The purchaser 120 may purchase the product by accessing the online shopping mall using the purchaser terminal 110 or a computer device (PC, etc.) authenticated with the purchaser's account and ordering the desired product. The seller server 140 may perform order processing in the online shopping mall. The purchaser terminal 110 may be a mobile device such as a purchaser's mobile phone, laptop, or tablet PC. The purchaser terminal 110 may be a network device having a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, and the like, and can be connected to a wide area network such as the Internet.

The purchaser terminal 110 may interwork with the control server 130 . The control server 130 may perform overall control, server-side operation, data storage, etc. necessary for the method for automatic registration of a courier service review according to preferred embodiments of the present invention. The control server 130 may interwork with the purchaser terminal 110 , the seller server 140 , the courier company server 160 , the communication company 180 , and the like. The control server 130 may be implemented based on at least one server-class computer device.

9 is a block diagram for explaining the configuration of the seller server 140 shown in FIG.

As shown in FIG. 9 , the seller server 140 according to the second embodiment of the present invention includes an order processing unit 142 , an information processing unit 144 , a review bulletin board operation unit 146 , and a delivery processing unit 148 . can do. Each of the units 142 to 148 are interoperable with each other.

The order processing unit 142 may receive an order request for ordering a product from the purchaser terminal 110 in the online shopping mall, and may perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 110 and order identification information for identifying the order.

The delivery processing unit 148 transmits a request for an invoice number requesting an invoice number for identifying the delivery of the product corresponding to the order request to the delivery company server 160, and an invoice number corresponding to the delivery from the delivery company server 160 can receive The delivery processing unit 148 may transmit a delivery request requesting delivery of the product package including the product to the purchaser 120 to the delivery company server 160 .

In response to the order request, the information processing unit 144 is a courier service for uploading the identification information of the purchaser terminal 110, the order identification information, the invoice number, and a review on the parcel delivery service of the purchaser who has received the product package. It is possible to generate a hash including the Universal Resource Locator (URL) of the later bulletin board, convert the generated hash into a sound source file for reproducing sound waves, and store the converted sound source file in the optical response module. In the second preferred embodiment of the present invention, the light response module may be a chip that reproduces the sound wave when light above a threshold is detected.

The photoresponse module is included in a product package corresponding to the product and delivered to the purchaser 120, and when the purchaser 120 opens the product package, the light response chip receives the light above a threshold value and emits the sound wave. After reproducing, the purchaser terminal 110 acquires the sound wave and verifies whether the buyer is a real buyer based on the identification information of the purchaser terminal 110 and the order identification information, and then uses the URL of the courier service review board to purchase It is possible to automatically connect the terminal 110 to the delivery service review bulletin board, and input a review related to the delivery service that delivered the product based on the invoice number obtained from the sound wave.

The review board operation unit 146 may operate a delivery service review board so that buyers who have received the product can post, post and read reviews related to the delivery service that delivered the received product. The courier service review bulletin board may be accessed based on the courier service review bulletin board URL. In the present embodiment, the review board operating unit 146 is illustrated as being included in the seller server 140 , but according to another embodiment of the present invention, the review board operating unit 146 may be included in the delivery company server 160 . That is, the delivery service review bulletin board may be operated by the shopping mall or the delivery company.

First, in the second preferred embodiment of the present invention, the installation process of the application described above with reference to FIG. 3 is performed in the same way, and in the process, the purchaser terminal 110 is authenticated and the identification number of the purchaser terminal 110 is It is stored in the database of the control server 130 . The installation file of the application may be transmitted to the purchaser terminal 110 by the control server 130 or may be transmitted to the purchaser terminal 110 through an application store such as Google Store. The operation of the purchaser terminal 110 according to the second preferred embodiment of the present invention may be performed under the control of an application.

10 is a flowchart for explaining the flow of product package delivery according to the second preferred embodiment of the present invention.

The purchaser 120 may purchase a product by accessing the online shopping mall using the purchaser terminal 110 or a computer device authenticated with the purchaser's account and ordering the desired product. An order request generated when ordering a product may be transmitted to the seller server 140 .

As shown in FIG. 10 , the purchaser terminal 110 may transmit a product order request to the seller server 140 (step: S31 ). The order request may include identification information of the purchaser terminal 110 and order identification information for identifying the order. The identification information of the purchaser terminal 110 may be, for example, a phone number corresponding to the purchaser terminal 110 .

The seller server 140 may transmit a request for an invoice number requesting an invoice number for identifying delivery of the product corresponding to the order request to the delivery company server 160 (S32). The courier company server 160 may generate an invoice number for identifying the delivery of the product in response to the delivery number request. The seller server 140 may receive an invoice number corresponding to the delivery from the delivery company server 160 (step: S33).

In response to the order request, the seller server 140 includes identification information of the purchaser terminal 110 and the order identification information. A hash including the invoice number and a Universal Resource Locator (URL) of a delivery service review bulletin board for uploading a delivery service review related to delivery of a product identified by the invoice number may be generated (step: S34).

On the other hand, the seller server 140 may transmit the identification information of the purchaser terminal 110, the order identification information, and the invoice number to the control server 130, and the control server 130 transmits the transmitted purchaser terminal ( 110) of identification information and the order identification information may be stored in a database.

The seller server 140 may convert the generated hash into a sound source file for reproducing sound waves (step: S35), and store the converted sound source file in the light response module (step: S36). As mentioned above, the light response module may automatically reproduce the stored sound wave when light greater than a threshold is detected. For example, when light less than the threshold is received, the sleep mode may be maintained, and when light greater than the threshold is received, it may be converted to the active mode. The sound source file may be a sound source file that outputs an audible sound wave or a sound source file that outputs an inaudible sound wave. For example, the sound source file may be MIDI, MP3, or the like.

The photoresponse module may be included in a product package corresponding to the product. For example, the light response module is attached to a position that satisfies the condition for transmitting a control signal by receiving light less than the threshold value when the product package is completed, and receives light above the threshold value when the product package is opened. can be For example, the photoresponse module is attached to the product, is attached to a packaging paper or a packaging box for packaging the product, or is in a state in which packaging of the product is completed, such as the inside of a delivery box of the product (ie, the completion of the product package) state), the light below the threshold is maintained to be received, and when the product is opened, it can be attached at a position where light above the threshold can be received.

11 is an exemplary view illustrating that a light reaction module is attached to and packaged in a product package according to a second preferred embodiment of the present invention.

11 , the light reaction module 1310 may be attached to one side of the packaging box 1110 of the product. The light response module 1310 may reproduce sound waves when light greater than a threshold is detected.

Also, the light response module 1310 may transmit a control signal before the sound wave is reproduced. The control signal may cause the purchaser terminal 110 to automatically execute a sound wave acquisition module for acquiring sound waves. The control signal may be a short-range wireless communication signal or a sound file. When the control signal is a sound wave, the sound wave reproduced by the light response module 1310 may include a control signal for activating the sound wave acquisition module.

As such, in the example shown in FIG. 11 , the packaging box 1110 of the product to which the light reaction module 1310 is attached is packaged by the delivery box 1010 , thereby completing the product package.

The seller server 140, for example, the delivery processing unit 148 may transmit a delivery request to the delivery company server 160 (S37). Then, the courier company 170 may collect the product package and deliver it to the purchaser 120 . The purchaser 120 may receive a product package delivered by the courier company 170 .

12 is a flowchart for explaining a process of automatically registering a courier service review after the purchaser 120 receives a product package according to a second preferred embodiment of the present invention.

First, the purchaser 120 receiving the product package may open the product package to take out the product. When the product package is opened, the light response module attached therein may detect light above a threshold and transmit a control signal. The control signal may be a short-range wireless communication signal or a sound wave. The sound wave acquisition module may be activated in response to the control signal.

As shown in FIG. 12 , when the photoresponse module reproduces the sound wave by the buyer 120 opening the product package, the buyer terminal 110 may acquire the sound wave (step: S41 ). 13 is an exemplary view illustrating acquisition of a sound wave output from a light reaction module attached to a product package to the purchaser terminal 110 . As shown in FIG. 13 , the purchaser terminal 110 may take out the packaging box in which the product is packaged from the delivery box 1010 , and acquire sound waves reproduced from the light reaction module 1310 . The sound wave may be, for example, an acoustically beautiful sound, such as a song or music, or a sound in an inaudible region that humans cannot hear.

After the purchaser terminal 110 acquires the hash from the acquired sound wave (step: S42), by decrypting the acquired hash, identification information of the purchaser terminal 110, order identification information, invoice number for identification of product delivery, and courier A service review bulletin board URL may be obtained (step: S43). The purchaser terminal 110 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 110 (step: S44).

For example, the purchaser terminal 110 may transmit a real purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 110 to the control server 130 . The control server 130 may verify whether a real buyer is a real buyer in response to the real buyer authentication request. For example, the control server 130 compares the identification information and the order identification information of the purchaser terminal 110 transmitted from the purchaser terminal 110 with the identification information and the order identification information of the purchaser terminal 110 stored in the database. You can verify whether you are a real buyer.

When the verification is completed, the control server 130 may transmit the confirmation result of whether the actual purchaser is present to the purchaser terminal 110 . For example, when it is confirmed that the purchaser terminal 110 corresponding to the purchaser is the actual purchaser, the control server 130 transmits a confirmation result indicating that the purchaser is the actual purchaser to the purchaser terminal 110 , and the purchaser terminal 110 responds to this. In response, it is possible to automatically connect to the parcel service review bulletin board based on the URL of the parcel service review bulletin board (step: S45). Meanwhile, the purchaser terminal 110 may generate an error message and display a message indicating retry when it is confirmed that the purchaser is not an actual purchaser.

Next, the purchaser terminal 110 may register the parcel service review felt by the purchaser upon receipt of the product on the parcel delivery service review bulletin board based on the invoice number obtained from the encrypted code (step: S46). For example, when connected to the delivery service review bulletin board, the buyer terminal 110 automatically displays a user interface for inputting a delivery service review corresponding to the invoice number, and the buyer can input a review based on the user interface. can

As described above, according to the second preferred embodiment of the present invention, by outputting sound waves using a photoreactive module attached to the product package to verify the actual purchaser and automatically connect to the parcel service review bulletin board, the purchaser 120 side It enables easy uploading of reviews of courier services indicating related complaints or compliments, and enables the seller 150 or the courier company 170 to easily collect reliable parcel service reviews.

14 is a block diagram showing the configuration of a system for realizing a method for registering a parcel delivery service review according to a third embodiment of the present invention.

As shown in FIG. 14 , the purchaser terminal 210 may interwork with the seller server 240 . The seller server 240 of the seller 250 may be a server provided on the side of the shopping mall that operates the online shopping mall. The online shopping mall may be a web-based internet shopping mall, a home shopping mall, a social networking service (SNS) shopping mall, or the like. The merchant server 240 may be implemented based on at least one server-class computer device.

The purchaser 220 may purchase a product by accessing the online shopping mall using the purchaser terminal 210 or a computer device (PC, etc.) authenticated with the purchaser's account and ordering the desired product. The seller server 240 may perform order processing in an online shopping mall. The purchaser terminal 210 may be a mobile device such as a purchaser's mobile phone, laptop computer, or tablet PC. The purchaser terminal 210 may be a network device that includes a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, and the like, and can be connected to a wide area network such as the Internet.

The purchaser terminal 210 may interwork with the control server 230 . The control server 230 may perform overall control, server-side calculations, data storage, etc. necessary for the method for automatic registration of a courier service review according to preferred embodiments of the present invention. The control server 230 may interwork with the purchaser terminal 210 , the seller server 240 , the courier service server 260 , the communication company 280 , and the like. The control server 230 may be implemented based on at least one server-class computer device.

FIG. 15 is a block diagram for explaining the configuration of the seller server 240 shown in FIG. 14 .

As shown in FIG. 14 , the seller server 240 according to the third embodiment of the present invention includes an order processing unit 242 , a tag generation unit 244 , a review bulletin board operation unit 246 , and a delivery processing unit 248 , etc. may include Each of the units 242 to 248 are interoperable with each other.

The order processing unit 242 may receive an order request for ordering a product from the purchaser terminal 210 in the online shopping mall, and may perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 210 and order identification information for identifying the order.

The delivery processing unit 248 transmits a request for an invoice number requesting an invoice number for identifying delivery of the product corresponding to the order request to the delivery company server 260, and an invoice number corresponding to the delivery from the delivery company server 260 can receive The delivery processing unit 248 may transmit a delivery request to the delivery company server 60 requesting delivery of the product package including the product to the purchaser 220 . The tag generator 244 may respond to the order request. , the identification information of the purchaser terminal 210, the order identification information, the invoice number, and the URL of the parcel service review bulletin board for uploading a review on the parcel delivery service of the purchaser 220 who has received the product package via short-distance wireless communication It can be stored in tags.

The short-range wireless communication tag is attached to a product package corresponding to the product and delivered to the courier company 270, and when the product package is delivered to the purchaser 220 through the courier company 270, the purchaser terminal 210 is the By recognizing the short-range wireless communication tag, the identification information of the purchaser terminal 210, the order identification information, the invoice number and the courier service review bulletin board URL are acquired, and based on the identification information of the purchaser terminal 210 and the order identification information After verifying whether the buyer is a real buyer, the buyer terminal 210 is automatically connected to the courier service review bulletin board based on the parcel service review bulletin board URL, and based on the acquired invoice number, a review related to the parcel delivery service that has delivered the product can be entered. The review board operation unit 246 may operate a delivery service review board so that buyers who have received the product can post, post, and view reviews related to the delivery service that has delivered the received product. The courier service review bulletin board may be accessed based on the courier service review bulletin board URL. In this embodiment, the review board operating unit 246 is illustrated as being included in the seller server 240 , but according to another embodiment of the present invention, the review board operating unit 246 may be included in the delivery company server 260 . That is, the delivery service review board may be operated by the shopping mall or the delivery company.

First, in the third preferred embodiment of the present invention, the installation process of the application described above with reference to FIG. 3 is performed in the same way, and in the process, the purchaser terminal 210 is authenticated and the identification number of the purchaser terminal 210 is It is stored in the database of the control server 230 . The installation file of the application may be transmitted to the purchaser terminal 210 by the control server 230 or may be transmitted to the purchaser terminal 210 through an application store such as Google Store. In this embodiment, the operation of the purchaser terminal 210 may be controlled by an application.

16 is a flow chart for explaining a flow until a product package is delivered according to a third preferred embodiment of the present invention.

The purchaser 220 may purchase a product by accessing the online shopping mall using the purchaser terminal 210 or a computer device authenticated with the purchaser's account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 240 .

As shown in FIG. 16 , the purchaser terminal 210 may transmit a product order request to the seller server 240 (step: S51 ). The order request may include identification information of the purchaser terminal 210 and order identification information for identifying the order. The identification information of the purchaser terminal 210 may be, for example, a phone number corresponding to the purchaser terminal 210 .

The seller server 240 may transmit a request for an invoice number requesting an invoice number for identifying the delivery of the product corresponding to the order request to the delivery company server 260 (S52). The courier company server 260 may generate an invoice number for identifying the delivery of the product in response to the request for the delivery number. The seller server 240 may receive an invoice number corresponding to the delivery from the courier company server 260 (step: S153).

In response to the order request, the seller server 240 uploads a review of a courier service related to the delivery of the product identified by the identification information of the purchaser terminal 210, the order identification information, the invoice number, and the invoice number. The URL of the courier service review bulletin board may be stored in the short-distance wireless communication tag (step: S54). The short-range wireless communication tag may be a Near Field Communication (NFC) tag, a Radio Frequency Identification (RFID) tag, or the like. On the other hand, the seller server 240 provides identification information of the purchaser terminal 210, order identification information, and invoice number. may be transmitted to the control server 230 , and the control server 230 may store the transmitted identification information of the purchaser terminal 210 and the order identification information in a database.

The short-range wireless communication tag may be attached to a product package corresponding to the product. For example, the short-range wireless communication tag code may be attached to the product, to a wrapping paper or a packaging box for packaging the product, or to the inside or outside of a delivery box of the product.

In addition, a photo-reactive module, such as a photo-reactive chip, may be attached to the product package. The light response module in the third preferred embodiment of the present invention may be the same as the light response module in the first embodiment, for example, which transmits a control signal when light above a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 210 .

Such a light response module may be attached to a position that satisfies a condition for transmitting a control signal by receiving light less than the threshold value in a finished product package, and receiving light above the threshold value when the product package is opened. . For example, the light response module is attached to a packaging paper or a packaging box for packaging the product, or when the packaging of the product is completed, such as the inside of the shipping box of the product (ie, the product package is completed), the light less than the threshold is emitted. It is maintained to be received and can be attached at a position where light above a threshold can be received when the product is opened.

Meanwhile, according to another embodiment of the present invention, the short-range wireless communication tag and the optical response module may be configured with the same chip. For example, the light response module may include information of a short-range wireless communication tag. In this case, the light response module may transmit a control signal in response to light greater than or equal to a threshold, and store the identification information of the purchaser terminal 210, order identification information, invoice number, and URL of the parcel service review bulletin board.

17 is an exemplary view illustrating that an encrypted code is attached to a product package and packaged according to a third preferred embodiment of the present invention.

17 , the short-range wireless communication tag 1220 may be attached to one side of the packaging box 1120 of the product. In addition, a light reaction module 1320, for example, a light reaction chip may be attached to the other side of the packaging box 1120 . The light response module 1320 may transmit a control signal when light greater than a threshold is detected. The control signal may execute the tag recognition module of the purchaser terminal 210 .

As such, in the example shown in FIG. 17 , the packaging box 1120 of the product to which the short-range wireless communication tag 1220 and the light reaction module 1320 are attached is packaged by the delivery box 1020 , thereby completing the product package. do.

Merchant server 240 . For example, the delivery processing unit 248 may transmit a delivery request to the delivery company server 260 (S55). Then, the courier company 270 may collect the product package and deliver it to the purchaser 220 . The purchaser 220 may receive a product package delivered by the courier company 270 .

18 is a flowchart for explaining a process of automatically registering a courier service review after the purchaser 220 receives a product package according to a third preferred embodiment of the present invention.

As shown in FIG. 18 , the purchaser 220 receiving the product package may open the product package to take out the product. When the product package is opened, the light response module attached therein may detect light above a threshold and transmit a control signal. Then, the purchaser terminal 210 receives the control signal (step: S61). Upon receiving the control signal, the purchaser terminal 210 may execute the tag recognition module (step: S62). Meanwhile, according to another embodiment of the present invention, when the photoresponse module is not attached, the purchaser may directly execute the tag recognition module, or the purchaser terminal 210 may set the tag recognition module to an always activated state.

Next, the purchaser terminal 210 may communicate the short-range wireless communication tag attached to the product package based on the tag recognition module (step: S63). 19 is an exemplary view illustrating acquiring information from a short-range wireless communication tag attached to a product package. As shown in FIG. 19 , the purchaser terminal 210 takes out the packaging box 1120 in which the product is packaged from the delivery box 1020 , and activates the tag recognition module according to the control signal of the light response module 1320 . It can be used to communicate with the short-range wireless communication tag 1220 attached to the packaging box 1120 .

The purchaser terminal 210 may acquire the identification information of the purchaser terminal 210, the order identification information, an invoice number for identification of delivery, and a courier service review bulletin board URL, etc. from the short-range wireless communication tag (step: S64) . The purchaser terminal 210 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 210 (step: S65).

For example, the purchaser terminal 210 may transmit a real purchaser authentication request including the acquired identification information of the purchaser terminal 210 and order identification information to the control server 230 . The control server 230 may verify whether the user is a real buyer in response to the real buyer authentication request. For example, the control server 230 compares the identification information and the order identification information of the purchaser terminal 210 transmitted from the purchaser terminal 210 with the identification information and the order identification information of the purchaser terminal 210 stored in the database. You can verify whether you are a real buyer.

When the verification is completed, the control server 230 may transmit the confirmation result of whether the actual purchaser is present to the purchaser terminal 210 . For example, when it is confirmed that the purchaser terminal 210 corresponding to the purchaser is the real purchaser, the control server 230 transmits a confirmation result indicating that the purchaser is the actual purchaser to the purchaser terminal 210 , and the purchaser terminal 210 responds to this. In response, based on the URL of the courier service review bulletin board, it is possible to automatically connect to the courier service review bulletin board (step: S66). Meanwhile, the purchaser terminal 210 may generate an error message and display a message indicating retry when it is confirmed that the purchaser is not an actual purchaser.

Next, the purchaser terminal 210 may register the parcel service review felt by the purchaser upon receipt of the product on the parcel delivery service review bulletin board based on the invoice number obtained from the encrypted code. For example, when connected to the courier service review bulletin board, the buyer terminal 210 automatically displays a user interface for inputting a parcel service review corresponding to the invoice number, and the buyer can input a review based on the user interface. As described above, according to the third preferred embodiment of the present invention, by using a short-distance wireless communication tag such as RFID or NFC attached to the product package to verify the actual buyer and automatically connect to the parcel service review bulletin board, the buyer 220 On the side, it is possible to easily upload reviews of courier services indicating dissatisfaction or praise related to the delivery of goods, and the seller 250 or the courier company 270 enables the side to easily collect reliable parcel service reviews.

On the other hand, based on the first to third preferred embodiments of the present invention, the purchaser terminal 210 automatically connects to the postal service review bulletin board. It allows the buyer to input a review by selecting a review process from various methods.

20 is a flowchart illustrating a flow of a courier service review registration process based on selection of a review process method according to a preferred embodiment of the present invention. In the following description, the purchaser terminal uses the same reference numerals as in the third embodiment described above. However, this is not a limitation, and the following purchaser terminals are applicable to any of the purchaser terminals mentioned in the first to third embodiments.

As shown in FIG. 20 , the buyer terminal 210 responds to a review request signal for requesting a review input of a delivery service related to delivery of a product after the purchaser 220 receives the product, and enters a delivery service review. It is possible to display a plurality of late processing methods for the purpose of displaying a user interface for selecting at least one late processing method (step: S71). This step may be performed by the user interface display unit of the purchaser terminal 210 .

Next, the purchaser terminal 210 may input a review of the courier service related to the delivery of the product corresponding to the invoice number obtained from the product package according to the review process selected based on the user interface (step: S72) . This step may be performed by the review input unit of the purchaser terminal 210. The invoice number obtained from the product package is, for example, as described in the first to third embodiments, an encrypted code, sound wave, short-range wireless It may mean being acquired from at least one of the communication tags.

The purchaser terminal 210 may upload the input parcel service review to the parcel delivery service review bulletin board based on the URL of the parcel delivery service review bulletin board (step: S73). This step may be performed by the upload unit of the purchaser terminal 210 .

The late processing method includes a short answer type method, a voice recognition method, a finger gesture method, a face recognition method, and the like. The short-answer type may be a short-answer type answering a predetermined question. For example, a review conducted in the form of displaying a question asking for a satisfaction level for a number of items on the screen, such as speed of delivery, condition of the product, meticulousness of the product package, and whether or not there is damage, and the buyer enters an answer to the question It could be a way to go.

The voice recognition method is a method of inputting a home delivery service review based on recognizing the buyer's voice. Such a speech recognition method may include a narrative type and a short answer type method. The narrative method may be a method in which the buyer receives the product and tells a review felt in connection with the delivery, and the buyer terminal 210 recognizes the buyer's voice, converts it into text, and uploads it to the bulletin board. The short-answer type may be a method in which a question asking for a satisfaction level for a given item is displayed on the screen or a voice guide is used, the buyer speaks the satisfaction level in a short-answer type, and then, the buyer's voice is recognized and the satisfaction level is input.

The finger gesture method is a method of inputting a review based on the buyer's finger gesture. 21 is a flowchart for explaining a process of inputting a review of a courier service based on a finger gesture method

As shown in FIG. 21 , the purchaser terminal 210 may execute a selfie shooting mode of the purchaser terminal 210 (step: S81 ). Subsequently, the purchaser terminal 210 may guide the purchaser to spread their fingers as many as the number corresponding to the satisfaction level of the satisfaction item for the courier service that delivered the product in a state in which the purchaser clenched his fist so as to be reflected in the camera (step: S82).

Then, the buyer can spread his or her fingers as many as the number corresponding to the satisfaction level for each item for the delivery service related to the delivery of the product while clenching a fist so that his or her hand is reflected in the camera, and the purchaser terminal 210 is the image taken Based on , the number of fingers spread by the purchaser may be acquired (step: S83).

The purchaser terminal 210 may input a satisfaction level for each satisfaction item by matching the parcel service satisfaction level for the corresponding item to the number of single fingers acquired for each satisfaction item (step: S84). For example, if the buyer is instructed to "display the satisfaction level of the received product with your finger" and then the buyer opens four fingers while clenching a fist, the buyer terminal 210 is based on gesture recognition. It is possible to register the satisfaction level on the review bulletin board by detecting that the four fingers are spread out and converting it into "4 points" or a corresponding score as the satisfaction level for the delivery status.

The face recognition method may refer to a method of inputting a review by recognizing the facial expression of the purchaser. 22 is a flowchart illustrating a process of inputting a review of a courier service based on a face recognition method.

22 , the purchaser terminal 210 may execute a selfie shooting mode of the purchaser terminal 210 (step S91). Subsequently, the purchaser terminal 210 may guide the purchaser to make an expression according to the feeling of the purchaser's product delivery to be reflected in the camera (step: S92). Then, the buyer looks at the camera and makes an expression according to the feeling of delivery of the received product.

The purchaser terminal 210 acquires the facial expression of the purchaser based on the captured image (step S94), and on the basis of analyzing the acquired facial expression of the purchaser, corresponding to the courier service that delivered the product It is possible to estimate the purchase satisfaction (step: S94). In addition, the estimated purchase satisfaction may be input to the review board (step: S95).

For example, the buyer can make various facial expressions with the feeling of seeing the product delivery status, and the buyer terminal 210 acquires the buyer's facial expressions and analyzes the buyer's facial expressions to express emotions such as satisfaction, joy, anger, sadness, laughter, etc. After estimating , the estimated emotion can be displayed by uploading it to the review board using icons and texts of corresponding facial expressions.

Although the present invention has been described by exemplifying preferred embodiments thereof, those skilled in the art can variously modify and change the present invention within the scope without departing from the technical matters and scope of the present invention described in the claims below. It will be understood that it can be implemented. Accordingly, modifications of future embodiments of the present invention will not depart from the teachings of the present invention.

10, 110, 210: Buyer terminal
30, 130, 230: control server
40, 140, 240 : Merchant Server
42, 142, 242: order processing unit
44: code generator
144: information processing unit
244: tag generator
46, 146, 246 : Review board operation department
48, 148, 248: Delivery processing unit
60, 160, 260: Courier service server
80, 180, 280: Telecommunication company

Claims (25)

performed by the first server,
receiving an order request for ordering a product from a purchaser terminal, wherein the order request includes identification information of the purchaser terminal and order identification information for identifying the order;
transmitting, to a second server, an invoice number request for an invoice number for identifying delivery of the product corresponding to the order request;
receiving an invoice number corresponding to the delivery from the second server;
In response to the order request, generating an encrypted code including the identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the courier service review bulletin board,
The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the buyer is a real buyer based on the order identification information, connecting the buyer terminal to the courier service review bulletin board corresponding to the URL, and inputting a review based on the invoice number. How to register.
The method of claim 1, wherein the encrypted code is any one of a Quick Response (QR) code, a barcode, and a three-dimensional code.
The method of claim 1, wherein the identification information of the purchaser terminal is a phone number.
[2] The method of claim 1, wherein the encrypted code is attached to at least one side of the product, a wrapping paper of the product, and a box for packaging the product.
According to claim 1, wherein the purchaser terminal,
recognizing the encrypted code attached to the product package when the purchaser receives the product package;
obtaining identification information of the purchaser terminal and the order identification information by decrypting the recognized encrypted code;
performing real purchaser verification using the acquired identification information of the purchaser terminal and order identification information;
automatically connecting to the bulletin board of the courier service when it is confirmed as a real buyer; and
The automatic delivery service review registration method further comprising the step of inputting a review on the delivery service review bulletin board based on the invoice number.
The method of claim 5, wherein performing the actual purchaser verification comprises:
transmitting a real buyer authentication request including the acquired identification information of the purchaser terminal and order identification information to a third server;
verifying, by the third server, whether a real buyer is a real buyer in response to the real buyer authentication request; and
and transmitting a result of checking whether the real buyer is the real buyer to the buyer terminal.
The method of claim 6, further comprising the step of transmitting, by the first server, identification information of the purchaser terminal included in the order request and the order identification information, to the third server when an order is received,
The step of verifying, by the third control server, whether a real buyer is a real buyer in response to the real buyer authentication request,
and collating the purchaser terminal identification information and order identification information transmitted from the purchaser terminal with the purchaser terminal identification information and order identification information stored in the database.
The method of claim 1, wherein the product package includes a light response module that transmits a control signal when a threshold value or higher is detected when the product is opened,
When the purchaser terminal receives the control signal, the method for automatically registering a parcel service review, characterized in that it executes a code recognition module for recognizing the encrypted code.
The method of claim 1 , further comprising: transmitting, by the purchaser terminal, an application installation approval request including identification information of the purchaser terminal to a third server;
the third server interworking with a communication company to authenticate the identification information of the purchaser terminal, and transmitting, if normal, an installation authentication reply indicating that authentication is performed to the purchaser terminal;
transmitting, by the purchaser terminal, identification information of the purchaser terminal to the third server;
storing, by the third server, the transmitted identification information of the purchaser terminal and transmitting installation approval to the purchaser terminal; and
The purchaser terminal, in response to the installation approval, the courier service review automatic registration method, characterized in that it further comprises the step of installing the application.
As a first server,
an order processing unit for receiving an order request for ordering a product from a purchaser terminal and processing the order request, wherein the order request includes identification information of the purchaser terminal and order identification information for identifying the order;
a delivery processing unit for transmitting an invoice number request for requesting an invoice number for identifying delivery of the product corresponding to the order request to a second server, and receiving an invoice number corresponding to the delivery from the second server; and
In response to the order request, the identification information of the purchaser terminal, the order identification information, the invoice number, and a code generator for generating an encrypted code including a URL (Universal Resource Locator) of the parcel service review bulletin board,
The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the buyer is a real buyer based on the order identification information, connecting the buyer terminal to the courier service review bulletin board corresponding to the URL, and inputting a review based on the invoice number. registration device.
The apparatus of claim 10, wherein the encrypted code is any one of a Quick Response (QR) code, a barcode, and a three-dimensional code.
11. The apparatus of claim 10, wherein the identification information of the purchaser terminal is a phone number.
11. The apparatus of claim 10, wherein the encrypted code is attached to at least one side of the product, the packaging paper for the product, and a box for packaging the product.
The method of claim 10, wherein the purchaser terminal,
When the purchaser receives the product package, by recognizing the encrypted code attached to the product package, and decrypting the recognized encrypted code, the identification information of the purchaser terminal and the order identification information are acquired, Real buyer verification is performed using the acquired identification information of the purchaser terminal and order identification information, and when confirmed as a real buyer, the delivery service review board is automatically connected to the delivery service review board, and the delivery service review is based on the invoice number A device for automatically registering a review for a courier service, characterized in that it enters a review on a bulletin board.
The method of claim 14, wherein the purchaser terminal transmits a real buyer authentication request including the acquired identification information and order identification information of the purchaser terminal to a third server, and the third server responds to the real buyer authentication request Automatic delivery service review registration apparatus, characterized in that verifying whether the actual purchaser, and transmitting the confirmation result of the actual purchaser to the purchaser terminal.
The method of claim 15, wherein the first server transmits the identification information of the purchaser terminal and the order identification information included in the order request to the third server when an order is received, and the third server requests the real purchaser authentication A courier service, characterized in that it verifies whether the buyer is a real buyer in response, and compares the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal with the identification information and order identification information of the purchaser terminal stored in the database Review automatic registration device.
The method according to claim 10, wherein the product package includes a light response module that transmits a control signal when a light exceeding a threshold is detected when the product is opened,
When the purchaser terminal receives the control signal, the automatic courier service review registration device, characterized in that it executes a code recognition module for recognizing the encrypted code.
The method of claim 10, wherein the purchaser terminal transmits an application installation approval request including identification information of the purchaser terminal to a third server, and the third server works with a communication company to authenticate the identification information of the purchaser terminal; If normal, an installation authentication reply indicating that the authentication has been performed is transmitted to the purchaser terminal, the purchaser terminal transmits identification information of the purchaser terminal to the third server, and the third server stores the transmitted identification information of the purchaser terminal and transmits an installation approval to the purchaser terminal, and the purchaser terminal, in response to the installation approval, installs the application.
buyer terminal; and
receiving an order request for ordering a product from the purchaser terminal, wherein the order request includes identification information of the purchaser terminal and order identification information for identifying the order; and identifying delivery of the product corresponding to the order request transmits an invoice number request requesting an invoice number to a second server, receives an invoice number corresponding to the delivery from the second server, and responds to the order request A first server that generates an encrypted code including identification information, the invoice number, and a URL (Universal Resource Locator) of the courier service review bulletin board,
The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the buyer is a real buyer based on the order identification information, connecting the buyer terminal to the courier service review bulletin board corresponding to the URL, and inputting a review based on the invoice number. registration system.
The method of claim 19, wherein the purchaser terminal,
When the purchaser receives the product package, by recognizing the encrypted code attached to the product package, and decrypting the recognized encrypted code, the identification information of the purchaser terminal and the order identification information are acquired, Real buyer verification is performed using the acquired identification information of the purchaser terminal and order identification information, and when confirmed as a real buyer, the delivery service review board is automatically connected to the delivery service review board, and the delivery service review is based on the invoice number Delivery service review automatic registration system, characterized in that the input of the review on the bulletin board.
The method of claim 20, wherein the purchaser terminal transmits a real buyer authentication request including the acquired identification information and order identification information of the purchaser terminal to a third server, wherein the third server responds to the real buyer authentication request Automatic delivery service review registration system, characterized in that verifying whether the actual purchaser, and transmitting the confirmation result of the actual purchaser to the purchaser terminal.
22. The method of claim 21, wherein the first server transmits the identification information of the purchaser terminal and the order identification information included in the order request to the third server when receiving an order, and the third server requests the real purchaser authentication A courier service, characterized in that it verifies whether the buyer is a real buyer in response, and compares the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal with the identification information and order identification information of the purchaser terminal stored in the database Review automatic registration system.
The method according to claim 19, wherein the product package includes a light response module that transmits a control signal when a light exceeding a threshold is detected when the product is opened,
When the purchaser terminal receives the control signal, the automatic delivery service review registration system, characterized in that it executes a code recognition module for recognizing the encrypted code.
on the computer,
receiving an order request for ordering a product from a purchaser terminal, wherein the order request includes identification information of the purchaser terminal and order identification information for identifying the order;
transmitting, to a second server, a request for an invoice number requesting an invoice number for identifying delivery of the product corresponding to the order request, and receiving an invoice number corresponding to the delivery from the second server; and
In response to the order request, in order to execute the step of generating an encrypted code including the identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the courier service review bulletin board in the medium to execute stored,
The encrypted code is attached to a product package corresponding to the product and delivered to the courier company, and when the product package is delivered to the purchaser through the courier company, the purchaser terminal recognizes the encrypted code, and the identification information of the purchaser terminal and after verifying whether the buyer is a real buyer based on the order identification information, connecting the buyer terminal to the courier service review bulletin board corresponding to the URL and inputting a review based on the invoice number. program.
At the buyer terminal,
executing a code recognition module according to a signal received from a light response module in the product package when the purchaser opens the product package;
recognizing the encrypted code attached to the product package using the code recognition module;
obtaining identification information of the purchaser terminal and order identification information corresponding to the product by decrypting the recognized encrypted code;
performing real purchaser verification using the acquired identification information of the purchaser terminal and order identification information;
when it is confirmed as a real buyer, connecting to the parcel service review bulletin board based on the parcel service review bulletin board URL included in the encrypted code; and
and inputting a review on the delivery service corresponding to the invoice number to the delivery service review bulletin board connected based on the invoice number included in the encrypted code.

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