KR20010082879A - Payment system for electronic shopping mall - Google Patents
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- KR20010082879A KR20010082879A KR1020000008407A KR20000008407A KR20010082879A KR 20010082879 A KR20010082879 A KR 20010082879A KR 1020000008407 A KR1020000008407 A KR 1020000008407A KR 20000008407 A KR20000008407 A KR 20000008407A KR 20010082879 A KR20010082879 A KR 20010082879A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
Description
본 발명은 전자상거래 이용시 지불시스템에 관한 것으로서 더욱 상세하게는 인터넷상의 가상공간의 쇼핑몰이나 텔레비젼, 라디오와 같은 방송매체를 통하여 행하여지는 홈쇼핑을 이용하여 물품구매시 개선된 대금지불시스템의 제공에 관한 것이다.The present invention relates to a payment system when using e-commerce, and more particularly, to an improved payment system for purchasing goods using home shopping performed through a broadcasting medium such as a shopping mall, a television, or a radio in a virtual space on the Internet.
일반적으로 각종의 물품을 구매하기 위한 쇼핑을 하기 위해서는 구매자가 직접 물품이 전시된 매장을 방문하여 해당물품을 선택하고, 그 즉석에서 물품대금을 현금이나 신용카드등을 이용하여 결재 하였었다.In general, in order to shop for various goods, the buyer visits the store where the goods are displayed, selects the goods, and immediately pays the goods using cash or credit card.
그러나, 근자에 들면서는 텔레비젼이나 라디오등의 각종 방송매체의 발전은 물론, 정보네트워크의 구축으로 인하여 물품구매를 전시장에 방문하지 않고서 화상으로 전시되거나 가상공간에 전시되는 물품을 보고 구매하는 경우가 많아지고 있다.However, in recent years, due to the development of various broadcasting media such as TV and radio, as well as the construction of an information network, there are many cases where people purchase goods that are displayed as images or displayed in virtual space without visiting goods purchases. ought.
이는 급변하는 산업사회의 영향으로 쇼핑을 위한 전시장을 방문하기 위해서는 날로 늘어나는 자동차에 의한 교통체증과 과중한 업무등으로 인한 시간의 촉박함은 물론, 여가시간의 활용에 상당한 비중을 두는 현시대의 욕구등에 기인한다.Due to the rapidly changing industrial society, it is due to the urgent demand for time spent due to traffic jams and heavy work due to the increasing number of cars, as well as the desire of the present age to put a great emphasis on the use of leisure time. .
상기와 같은 전자상거래 이용시 종래방식의 지불시스템은 도 1에 도시된 바와같이;The conventional payment system when using the e-commerce as shown in Figure 1;
가상공간을 이용하여 물품을 판매, 공급하는 쇼핑몰업체(1)와 금융기관(2) 및 운송업체(3)의 유기적인 관계로 전자상거래(5)가 이루어진다.Electronic commerce (5) takes place in an organic relationship between a shopping mall company (1) that sells and supplies goods using a virtual space, a financial institution (2), and a transportation company (3).
이러한 전자상거래(5)의 이용시 구매자(4)가 방송매체의 화면이나 컴퓨터의 화면을 통하여 가상공간에 전시된 물품을 확인한 후 전화나 컴퓨터의 화면을 통하여 물품을 주문하게 된다.When using the electronic commerce (5), the purchaser (4) checks the goods displayed in the virtual space through the screen of the broadcast media or the computer and orders the goods through the screen of the phone or computer.
구매자(4)의 주문을 쇼핑몰업체(1)가 확인하고 구매자(4)에게 입금을 요청하고, 구매자(4)는 대금을 금융기관(2)을 통하여 입금하게 된다.The shopping mall company 1 confirms the order of the buyer 4 and requests the buyer 4 to make a deposit, and the buyer 4 deposits the money through the financial institution 2.
쇼핑몰업체(1)는 금융기관(2)을 통하여 구매자(4)의 입금확인이 있은 후 운송업체(3)에 배송정보와 함께 주문한 물품을 제공함으로서 운송업체(3)가구매자(4)에게 구매물품을 최종적으로 배달하게 된다.After confirming the purchaser's payment through the financial institution (2), the shopping mall company (1) purchases the goods to the carrier (3) to the buyer (4) by providing the ordered goods with the delivery information. The goods are finally delivered.
상기와 같이 최종배달되는 물품을 구매자(4)가 확인하여 교환이나 환불과 같은 애프트서비스를 운송업체(3)를 통하여 쇼핑몰(1)에 간접적인 의사표시를 하게 된다.As described above, the purchaser 4 confirms the final delivered goods and indirectly displays the after-sale service such as exchange or refund to the shopping mall 1 through the carrier 3.
상기와 같이 전자상거래를 이용하여 물품을 구매하고난 후 대금 결재를 위해서는 금융기관을 이용한 온라인 입금이나 화상을 통한 카드번호의 기재등으로 행하는 카드결재방법 및 전자화폐등을 이용하는 벙법으로 이루어진다.As described above, in order to make a payment after purchasing an item using electronic commerce, a card payment method and an electronic money method are used for online payment using a financial institution or the description of a card number through an image.
이때의 문제점은 구매자가 직접 금융기관을 방문하여야 하는 불편함이 있음은 물론, 카드 결재시에는 각종의 개인정보등이 노출되기 때문에 보안성이 약한 단점을 가지고 확인작업에 많은시간이 소요되고, 전자보안을 위한 시설 및 고급인력의 확보로 인한 설치, 유지비용이 과다하게 지출되는 경향이 있다.The problem here is that the buyer has to visit the financial institution directly, as well as the various personal information is exposed when paying for the card. Installation and maintenance costs tend to be excessively increased due to the securing of facilities and high quality personnel for security.
물품금액을 지불하고난 후 물품이 배달되기 때문에 구매자가 주문한 물품과 배달된 물품이 다른 경우, 주문한 물품의 일부만 배달되거나 아예 물품자체가 배달되지 않는 등 배달사고가 발생할 가능성이 높다.Since the goods are delivered after the goods have been paid, if the goods are different from the goods ordered by the buyer, there is a high possibility of delivery accidents, such as only part of the goods ordered or no goods at all.
상기와 같은 배달사고시 환불이나 교환이 어렵게 되고 물품을 반품한 경우에도 기 지불한 물품대금을 환불받기 어렵게 되고, 교환이나 환불 요구시 운송업체에서는 환불이나 반송에 소요되는 제비용을 판매업체 또는 구매자에게 요구하는 등 많은 단점을 가진다.In the case of the above-mentioned delivery accident, it becomes difficult to refund or exchange, and even if the goods are returned, it is difficult to receive the refund of the paid goods, and when requesting an exchange or refund, the carrier asks the seller or the buyer for the cost of the refund or return. It has many disadvantages.
특히, 중고품의 거래의 경우에는 아예 이루어지지 않고있는 실정이기 때문에 구매자들에 대한 선택의 기회가 줄어드는 등 많은 문제점들이 있다.In particular, there is a lot of problems, such as the second-hand transactions are not made at all, so the opportunity for buyers to choose less.
상기와 같은 문제점들의 발생원인은 물품을 실질적으로 판매하는 쇼핑몰업체와 대금납부를 대행하는 금융기관 및 해당물품을 배달하는 운송업체가 유기적인 관계를 유지하지 못한 이유도 있고, 각각의 업체에서 자사이익을 위한 수수료율에만 신경을 쓰는 경우가 대부분이기 때문이다.The causes of the above problems may be caused by the fact that the shopping mall company that sells the goods, the financial institution that pays the payment, and the carrier that delivers the goods did not maintain an organic relationship. That's because most people only care about the fee rate.
이에 본 발명에서는 상기와 같은 문제점들을 해결하기 위하여 발명된 것으로서 전자상거래를 이용하여 물품구매시 발생할 수 있는 배달사고의 위험이나 물품대금결재의 번거로움의 해소 및 배달사고 및 물품의 교환과 환불등을 구매자가 용이하게 할 수 있는 결재시스템을 제공함으로소 구매자들의 권익보호등에 기여할 수 있도록 함을 목적으로 한다.Accordingly, the present invention is invented to solve the problems as described above to the buyer of the risk of delivery accidents that may occur during the purchase of goods using the electronic commerce or the hassle of payment for goods and the delivery accident and the exchange and refund of goods It aims to contribute to the protection of interests of buyers by providing a payment system that can be easily facilitated.
도 1은 종래기술이 적용된 전자상거래 이용시 지불시스템의 구성도.1 is a block diagram of a payment system when using a conventional e-commerce application.
도 2는 본 발명의 기술이 적용된 전자상거래 이용시 지불시스템의 구성도.Figure 2 is a block diagram of a payment system when using the e-commerce technology applied the present invention.
*도면의 주요 부분에 사용된 부호의 설명** Description of the symbols used in the main parts of the drawings *
100; 지불시스템100; Payment system
110; 쇼핑몰업체110; Shopping mall
120; 운송업체120; Carrier
130; 구매자130; buyer
이하 첨부되는 도면과 관련하여 상기 목적을 달성하기 위한 본 발명의 바람직한 실시예의 전자상거래 이용시 지불시스템에 대하여 설명하면 다음과 같다.Hereinafter, with reference to the accompanying drawings will be described with respect to the payment system when using the e-commerce of a preferred embodiment of the present invention for achieving the above object.
본 발명이 적용되는 전자상거래 이용시 지불시스템(100)은;Payment system 100 when using the e-commerce to which the present invention is applied;
가상공간을 이용하여 판매할 물품을 전시하고 주문된 물품을 제공하는 쇼핑몰업체(110)와 상기 쇼핑몰업체(110)의 구매정보를 이용하여 해당 구매물품을 배달하고 결재까지 수행하는 운송업체(120)와 구매자(130)에 의하여 이루어지도록 한다.The shopping mall company 110 displays the goods to be sold using the virtual space and provides the ordered goods, and the transport company 120 delivers the purchased goods and performs the payment using the purchase information of the shopping mall company 110. And to be made by the buyer 130.
상기 구매자(130)가 쇼핑몰업체(110)에 해당물품을 주문하면 쇼핑몰업체(110)는 주문확인과 동시에 운송업체(120)에 배송정보를 주고,운송업체(120)는 해당물품을 구매자(130)에게 배달하여 구매자(130)가 주문물품을 확인한 후 일치할 경우 대금을 지불하고, 일치하지 않을 경우에는 교환 및 환불요청을 하도록 한다.When the buyer 130 orders the corresponding item to the shopping mall company 110, the shopping mall company 110 gives the shipping information to the carrier 120 at the same time as the order confirmation, and the transport company 120 sends the corresponding item to the buyer 130. After delivery, the buyer 130 checks the order and pays the price if the item is matched.
상기 운송업체(120)는 구매자(130)로부터 받은 결재대금이나 교환 및 환불요청을 쇼핑몰업체(110)로 제공하는 간단한 시스템으로 이루어지도록 한다.The transport company 120 is to be made of a simple system that provides the shopping mall company 110 with the payment or exchange and refund request received from the buyer (130).
물론, 상기 운송업체(120)의 결재방식은 온라인 입금이나 현금, 카드결재와 같은 다양한 방식을 구매자가 이용할 수 있도록 함은 당연할 것이다.Of course, the payment method of the carrier 120 will be natural that the buyer can use a variety of methods such as online payment, cash, card payment.
상기와 같은 지불시스템은 구매자(130)가 쇼핑몰업체(110)의 가상공간을 통하여 해당물품을 주문하면 쇼핑몰업체(110)와 연계성을 가지는 운송업체(120)가 배달하는 물품을 확인한 후 대금지불을 수행하면 된다.The payment system as described above, when the buyer 130 orders the corresponding goods through the virtual space of the shopping mall company 110, checks the goods delivered by the carrier 120 having a connection with the shopping mall 110 and pays the price. Just do it.
상기와 같이 구매물품에 대한 대금지불을 수행함으로서 구매자는 물품의 배달지연이나 배달되지 않거나 일부물품만의 배달등으로 야기될 수 있는 배달사고에 의한 손해가 없게된다.By performing the payment for the purchased goods as described above, the buyer is not damaged by the delivery accident that may be caused by the delay of delivery of the goods or the delivery of only some of the goods.
배달된 물품을 확인함과 동시에 잘못된 물품의 경우 환불이나 교환등의 애프트서비스에 대한 불안감이 사라지기 때문에 전자상거래 이용의 편리성을 추구할 수 있는 것이다.At the same time as checking the delivered goods, in the case of wrong goods, anxiety about the after-sale service such as refund or exchange disappears, so it is possible to pursue the convenience of using e-commerce.
특히 중고물품의 경우에는 배달된 물품을 구매자가 눈으로 직접확인할 수 있기 때문에 중고물품 거래의 활성화에도 기여할 수 있는 것이다.Especially in the case of second-hand goods, the buyer can directly check the delivered goods, which can contribute to the activation of second-hand goods trading.
이상과 같은 본 발명은 전자상거래를 이용하여 물품구매시 발생할 수 있는배달사고의 위험이나 물품대금결재의 번거로움의 해소 및 배달사고 및 물품의 교환과 환불등을 구매자가 용이하게 할 수 있는 결재시스템을 제공함으로소 구매자들의 권익보호등에 기여할 수 있는 등 많은 효과를 가진다.As described above, the present invention provides a payment system that facilitates the purchaser to ease the risk of delivery accidents or the hassle of payment for goods, and the exchange and refund of goods, which can occur when purchasing goods using electronic commerce. By providing them, they can contribute to the protection of the interests of buyers.
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KR1020000008407A KR20010082879A (en) | 2000-02-22 | 2000-02-22 | Payment system for electronic shopping mall |
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KR1020000008407A KR20010082879A (en) | 2000-02-22 | 2000-02-22 | Payment system for electronic shopping mall |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010070918A (en) * | 2001-06-20 | 2001-07-27 | 홍범기 | The system and its process of deferred payment in electronic commerce and tele shopping. |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010070918A (en) * | 2001-06-20 | 2001-07-27 | 홍범기 | The system and its process of deferred payment in electronic commerce and tele shopping. |
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