JP7530620B2 - Information processing system, information processing program, information processing device, and information processing method - Google Patents

Description

Article 30, paragraph 2 of the Patent Act applies. 1. Website address: http://corporate.navitime.co.jp/topics/pr/201807/26＿4513.html 2. Date of website publication: July 26, 2018

The present invention relates to an information processing system, an information processing program, an information processing device, and an information processing method.

Conventionally, technologies have been proposed that allow travel plans to be created by setting points on a timeline. For example, Patent Document 1 proposes a technology that, when setting a first point on a timeline and then a second point on the timeline, calculates the travel time from the first point to the second point and displays it on the timeline.

JP 2010-086187 A

In recent years, the demand for luggage storage has increased due to factors such as the increase in the number of foreign tourists visiting Japan, and temporary luggage storage services are now being offered not only at public transportation boarding and disembarking points such as airports and stations, but also in general stores.

However, the conventional technologies, including Patent Document 1, have not made any effective proposals for allowing users to easily identify baggage handling facilities that they should stop at while traveling according to a travel plan.

The present invention provides an information processing system, an information processing program, an information processing device, and an information processing method that enable a user to easily identify baggage handling locations that are available while traveling according to a travel plan.

The information processing system according to the present invention comprises:
A travel plan information acquisition means for acquiring travel plan information indicating a travel plan to stop at at least one POI;
a related handling facility information acquisition means for acquiring related handling facility information related to the acquired travel plan information from among baggage handling facility information indicating baggage handling facilities that provide baggage handling services;
an information output means for outputting the acquired related service center information together with the acquired travel plan information;
The present invention is characterized by comprising:

The present invention allows users to easily identify baggage storage facilities that they should stop at while traveling according to a travel plan.

1 is a diagram showing a schematic configuration of an information processing system 1 according to an embodiment of the present invention. 4 is a flowchart showing an example of an operation of the information processing system 1 according to the present embodiment. 10A and 10B are diagrams showing an example of the display of travel plan information and related office information as an example of the operation of the information processing system 1 according to this embodiment. FIG. 11 is a diagram showing an example of a display of travel plan information as an example of the operation of the information processing system 1 according to the first modified example of this embodiment. FIG. 11 is a diagram showing an example of display of bonus information as an example of the operation of information processing system 1 according to a second modified example of the present embodiment. FIG. 11 is a diagram showing an example of an input screen for cargo conditions, as an example of the operation of the information processing system 1 according to the third modified example of this embodiment. FIG. 11 is a diagram showing an example of the display of information on a parcel handling center at the delivery destination, as an example of the operation of the information processing system 1 according to the fourth modified example of this embodiment. FIG. 13 is a diagram showing an example of displaying an authentication code as an example of the operation of the information processing system 1 according to the fourth modified example of the present embodiment. As an example of the operation of the information processing system 1 according to the fourth modified example of this embodiment, a figure showing an example of the display of the tracking results of a package delivered to a package handling center at the delivery destination. As an example of the operation of the information processing system 1 according to the fifth modified example of this embodiment, a figure showing an example of the display of new travel plan information showing a travel plan that stops at a specified baggage handling station.

Embodiments of the present invention will be described in detail below with reference to the drawings. Note that components having equivalent functions in each drawing are given the same reference numerals, and detailed descriptions of components with the same reference numerals will not be repeated.

The information processing system 1 of this embodiment is a system that provides users (hereinafter simply referred to as "users") of electronic devices such as mobile terminals (smartphones, mobile phones, tablet terminals, etc.) and personal computers with travel plan information as well as information on baggage handling facilities related to the travel plan information.

"Travel plan information" is information that indicates a travel plan that includes stopping at at least one POI (Point Of Interest). A "POI" is a feature in which a user is interested, such as a facility such as a shop, accommodation facility, or leisure facility, or a tourist spot. The "point" referred to here is not limited to a relatively small point such as a facility, but may be a relatively wide point such as an administrative district. Also, a POI is not limited to a point, and may include an event such as a festival.

In this embodiment, the travel plan information is information that displays the POIs selected by the user in chronological order in an area on the screen that can display POIs in chronological order, called a timeline.

A "luggage handling station" is a place that provides luggage handling services such as temporary luggage storage, luggage delivery, and luggage collection services. Luggage handling stations are, for example, staffed luggage storage facilities or unmanned coin lockers installed at the boarding and disembarking areas of public transportation, or general stores that provide services other than luggage handling as their main service. Luggage may be, for example, handbags or other carry-on luggage, suitcases, valuables, umbrellas, strollers, bicycles, or other portable personal mobility items.

As shown in FIG. 1, the information processing system 1 includes a terminal device 2 and a server 3. The terminal device 2 and the server 3 are connected to each other so as to be able to communicate with each other via a network such as the Internet.

Server 3 may be, for example, the travel site provider's own server or a hosting server. Alternatively, server 3 may be a server used by an agent who acts as an agent for providing the travel site, or a server that provides travel plan information in cooperation with a server that provides the travel site.

The network may be either a wired line or a wireless line, and the type and form of the line are not important. At least a portion of the terminal device 2 and the server 3 are realized by a computer.

The terminal device 2 is used by the user to receive travel plan information and information on baggage handling facilities related to the travel plan information, and is, for example, a mobile terminal such as a smartphone or tablet terminal, or a desktop computer.

As shown in FIG. 1, the terminal device 2 has a communication unit 21, an input unit 23, an output unit 24, and a control unit 22.

The communication unit 21 is an interface for transmitting and receiving information between the control unit 22 and the server 3 via the network.

The input unit 23 is an interface for the user to input information to the terminal device 2, and may be, for example, a touch panel, microphone, touch pad, or dial buttons in a mobile terminal. The input unit 23 may also be a mouse or keyboard in a desktop personal computer.

The output unit 24 is an interface that outputs various information from the terminal device 2 to the user, and is, for example, a video display means such as a liquid crystal display. As an example, the output unit 24 displays a GUI (Graphical User Interface) for receiving operations from the user via the input unit 23. The output unit 24 may also have a speaker that outputs various information as audio.

Note that the output unit 24 does not have to directly present information to the user. For example, the output unit 24 may output a video signal or an audio signal to a video display means or an audio output means connected to the outside of the terminal device 2, may output data to an externally connected printing device, or may output data to a storage device within the terminal device 2 or an external storage device for storage.

The control unit 22 has a terminal-side information output unit 221, which is an example of information output means. The terminal-side information output unit 221 displays on the output unit 24 movement plan information indicating the movement plan and related handling facility information related to the movement plan information among the baggage handling facility information indicating the baggage handling facilities. The related handling facility information can also be said to be baggage handling facility information about baggage handling facilities where the user of the movement plan can leave baggage carried by the user during the movement according to the movement plan.

More specifically, the control unit 22 displays a planning screen for creating and displaying travel plan information on the output unit 24, and accepts a POI selection operation by the user via the planning screen. Selected POI information indicating the POI selected by the selection operation (hereinafter also referred to as selected POI) is transmitted from the communication unit 21 to the server 3. The server 3 creates and acquires travel plan information according to the selected POI information transmitted from the terminal device 2, and also acquires related handling station information related to the travel plan information. The server 3 then transmits the acquired travel plan information and related handling station information to the terminal device 2. The terminal side information output unit 221 displays the related handling station information transmitted from the server 3 on the output unit 24 together with the travel plan information transmitted from the server 3.

The control unit 22 may be realized by a processor in the terminal device 2 executing a predetermined program.

Next, the server 3 will be described. As shown in FIG. 1, the server 3 has a communication unit 31, a control unit 32, and a storage unit 33. Before describing the control unit 32, the communication unit 31 and the storage unit 33 will be described.

The communication unit 31 is an interface that transmits and receives information between the terminal device 2 and the control unit 32 of the server 3 via the network.

The storage unit 33 is a fixed data storage device such as a hard disk, and stores various databases. The storage unit 33 does not necessarily have to be provided within the server 3, but may be provided within a separate device that is communicatively connected to the server 3 via a network.

The memory unit 33 has a route network information database 331 and a POI information database 332.

The route network information database 331 is a database for route search, and includes, for example, transportation network information as route network information. Transportation network information is information that defines transportation networks such as railroads and buses, and road networks. Transportation network information includes transportation route information, timetable information, fare information, and the like. Furthermore, transportation network information is expressed by a combination of data on nodes on a representation of a route network, such as stations, and data on links, which are sections of track between the nodes. Furthermore, road network information is expressed by a combination of data on nodes on a representation of a road network, such as intersections, and data on links, which are sections of road between the nodes.

The POI information database 332 stores POI information used for searching locations and setting locations for route search conditions. POI information includes location information and name information of the POI. As mentioned above, a POI is a feature in which a user is interested, such as a store, accommodation facility, leisure facility, or other facility, a tourist spot or administrative district, or an event such as a festival.

Note that the POI store includes a baggage handling facility. Among the POI information, the POI information indicating the baggage handling facility is an example of baggage handling facility information. The POI information indicating the baggage handling facility includes the location information and name information of the baggage handling facility as well as attribute information of the baggage handling service. The attribute information of the baggage handling service includes, for example, the time period during which the baggage handling service is provided, the fee for the baggage handling service, and vacancy information indicating the number of pieces of baggage that can be temporarily stored (which may be the number of pieces by size). Note that the vacancy information may be real-time information based on information distributed in real time from the server of the baggage handling facility, or may be predicted information predicted based on the number of searches by the terminal device for tourist spots and events around the baggage handling facility. The predicted information may be vacancy information at the planned time of arrival at the baggage handling facility, which is predicted based on the route search results.

Although not shown, the storage unit 33 may also include a map information database used for displaying maps, searching for locations, and the like. The map information includes map data such as national or regional road maps, and may also include map object information (facility information, note information, symbol information, etc.) associated with the map data.

The data in these storage units 33 can be used for route guidance based on the travel route. The data in these storage units 33 can also be used to obtain related sales office information.

Next, the control unit 32 of the server 3 will be described. As shown in FIG. 1, the control unit 32 has a movement plan information acquisition unit 321, which is an example of a movement plan information acquisition means, a related office information acquisition unit 322, which is an example of a related office information acquisition means, and a server-side information output unit 323, which is an example of an information output means.

The travel plan information acquisition unit 321 acquires travel plan information indicating a travel plan that stops at at least one POI. More specifically, the travel plan information acquisition unit 321 creates and acquires travel plan information according to the selected POI information transmitted from the terminal device 2. More specifically, the travel plan information acquisition unit 321 creates travel plan information by using route network information to adjust the arrangement order of the selected POI on the timeline so as to minimize the cost (e.g., the required time, distance, fare, number of transfers in public transportation, etc.) of the travel route from the departure point to the destination via the selected POI indicated in the selected POI information.

The related handling facility information acquisition unit 322 acquires related handling facility information related to the movement plan information acquired by the movement plan information acquisition unit 321 from the POI information (i.e., baggage handling facility information) indicating the baggage handling facility stored in the memory unit 33.

More specifically, the related handling facility information acquisition unit 322 acquires information indicating baggage handling facilities in the vicinity of the selected POI (i.e., within a predetermined distance from the selected POI) as related handling facility information. The selected POI is, for example, the departure point, destination, intermediate point, or boarding and disembarking point of a travel plan.

The server-side information output unit 323 transmits (i.e., outputs) the related office information acquired by the related office information acquisition unit 322 together with the movement plan information acquired by the movement plan information acquisition unit 321 to the terminal device 2 via the communication unit 31. As described above, the related office information and movement plan information transmitted from the server-side information output unit 323 are displayed by the terminal-side information output unit 221 of the terminal device 2.

The server-side information output unit 323 may transmit related office information taking into consideration at least one of the attributes of the selected POI, the travel distance to the selected POI, congestion information at the selected POI, weather conditions in the area to which the selected POI belongs, user attributes, and event information in the area to which the selected POI belongs.

For example, when the selected POI is a tourist spot or activity facility, the server-side information output unit 323 may transmit related handling station information indicating a baggage handling station located in the vicinity of the selected POI immediately preceding the selected POI (e.g., a train station) since there is a high need for temporary baggage storage services, whereas when the selected POI is an accommodation facility, there is a low need for temporary baggage storage services, and the server-side information output unit 323 may not transmit related handling station information. Also, when the travel distance to the selected POI is longer than a predetermined distance, the server-side information output unit 323 may transmit related handling station information indicating a baggage handling station located in the vicinity of the selected POI immediately preceding the selected POI, whereas when the travel distance to the selected POI is equal to or shorter than the predetermined distance, the server-side information output unit 323 may not transmit related handling station information.

In addition, when congestion information indicating that the selected POI will be congested on the scheduled travel date and time is acquired based on communication with an external server or terminal, the server-side information output unit 323 may transmit related handling station information indicating a baggage handling station located in the vicinity of the selected POI immediately preceding the selected POI, and may not transmit related handling station information when congestion information is not acquired. In addition, when weather information indicating that the weather is bad on the scheduled travel date and time in the area to which the selected POI belongs is acquired based on communication with an external server, the server-side information output unit 323 may transmit related handling station information indicating a baggage handling station located in the vicinity of the selected POI immediately preceding the selected POI, and may not transmit related handling station information when weather information indicating that the weather is good on the scheduled travel date and time in the area is acquired.

The server-side information output unit 323 may transmit related office information if the user is a foreign national, but may not transmit related office information if the user is a Japanese national. The server-side information output unit 323 may transmit related office information indicating a baggage handling office located in the vicinity of the selected POI immediately preceding the selected POI when event information for the planned travel date and time in the area to which the selected POI belongs is acquired based on communication with an external server, but may not transmit related office information when event information in the area to which the selected POI belongs is not acquired. In this way, related office information that is highly in demand by users can be displayed.

The control unit 32 may be realized by a processor in the server 3 executing a predetermined program.

As described above, the information processing system 1 of this embodiment is configured such that the travel plan information acquisition unit 321 acquires travel plan information indicating a travel plan that stops at at least one POI, the related handling facility information acquisition unit 322 acquires related handling facility information related to the acquired travel plan information from baggage handling facility information indicating baggage handling facilities that provide baggage handling services, and the server-side information output unit 323 and the terminal-side information output unit 221 output the acquired related handling facility information together with the acquired travel plan information. This configuration allows the user to easily know which baggage storage facilities are available during travel according to the travel plan.

(Example of operation)
Next, a description will be given of an example of the operation of the information processing system 1 in Fig. 1. Fig. 2 is a flowchart showing an example of the operation of the information processing system 1 according to the first embodiment.

As shown in FIG. 2, first, the control unit 22 of the terminal device 2 displays a planning screen on the output unit 24 and accepts a selection operation of a POI via the planning screen (step S21). Note that the planning screen is generated by the control unit 32 of the server 3 and transmitted from the server 3 to the terminal device 2.

Figure 3 is a diagram showing an example of the display of travel plan information and related office information as an example of the operation of the information processing system 1 according to this embodiment. Figure 3 shows an example of a planning screen for creating and displaying travel plan information. The planning screen S1 in Figure 3 has a POI list area S11 that displays a list of selectable POIs, a timeline area S12 for creating and displaying travel plan information by arranging selected POIs selected from the POI list area S11, and a map area S13 in which a map corresponding to the travel plan information is displayed.

After displaying the planning screen, as shown in FIG. 2, the control unit 22 transmits selected POI information corresponding to a selection operation by the user on the planning screen to the server 3 (step S22). In the example of FIG. 3, the user can perform a selection operation by dragging the icon i1 of the POI displayed in the POI list area S11 and dropping it onto the timeline area S12. The icon i1 includes the name of the POI. The icon i1 may further include a photo of the POI.

After the selected POI information is transmitted, as shown in FIG. 2, the travel plan information acquisition unit 321 of the server 3 creates and acquires travel plan information based on the transmitted selected POI information (step S31).

After the travel plan information is acquired, the related office information acquisition unit 322 acquires related office information related to the acquired travel plan information based on the POI information (step S32).

After the relevant office information is acquired, the server-side information output unit 323 transmits the acquired relevant office information together with the acquired travel plan information to the terminal device 2 (step S33).

After the related office information is transmitted together with the travel plan information, the terminal information output unit 221 of the terminal device 2 causes the output unit 24 to display the transmitted related office information together with the transmitted travel plan information (step S23).

In the example of Figure 3, icons i2 representing multiple selected POIs (Station A and Town A Canal Cruise in Figure 3) are displayed in chronological order on the timeline area S12 along with travel plan information, along with related office information ri.

The icon i2 of the selected POI includes the name of the selected POI. The icon i2 may further include a photo of the selected POI. In addition to the icon i2 of the selected POI, the travel plan information also includes the scheduled arrival time at the selected POI, the scheduled departure time from the selected POI, the icon i3 of the means of transportation between the selected POIs, and the time required for travel by the means of transportation.

The related handling facility information ri is displayed on the planning screen S1 in association with the selected POI (Station A in FIG. 3). The related handling facility information ri includes the name of the baggage handling facility (Restaurant A in FIG. 3), the fee for the baggage handling service (400 yen in FIG. 3), the time the baggage handling service is available (08:00-21:00 in FIG. 3), and availability information (10 in FIG. 3). In addition, the related handling facility information ri may display detailed information such as the type of baggage that can be accepted, its size, availability information for each size, whether it can be locked, the maximum number, and the corresponding payment method. In addition, when the reservation button is selected in the related handling facility information ri, the screen may transition to a reservation screen for the baggage handling service. By displaying such related handling facility information ri, the user can easily grasp the baggage handling facilities around the selected POI, and can also easily grasp whether the baggage handling facilities around the selected POI can actually be used. By reserving a baggage handling facility shown in the related handling facility information ri and leaving the baggage there, the user can travel comfortably according to the travel plan without carrying large baggage. When the user selects or reserves a baggage handling facility shown in the related handling facility information ri, the travel plan information acquisition unit 321 may acquire new travel plan information that passes through the baggage handling facility, and the terminal side information output unit 221 may display the new travel plan information.

As described above, according to this embodiment, by outputting related handling facility information together with travel plan information, the user can easily identify baggage handling facilities that are available while traveling according to the travel plan.

(First Modification)
Next, a first modified example in which the user is allowed to select whether or not to display related office information on the planning screen S1 will be described with reference to Fig. 4. Fig. 4 is a diagram showing an example of the display of travel plan information as an example of the operation of the information processing system 1 according to the first modified example of this embodiment.

In the example of FIG. 3, the terminal-side information output unit 221 displays the related handling facility information ri from the beginning of the display of the travel plan information. In contrast, in the first modified example, the terminal-side information output unit 221 first displays a selection button b, which allows the user to select whether or not to search for a baggage handling facility near the selected POI, on the output unit 24 in association with the selected POI, as shown in FIG. 4.

When the user operates the selection button b, the terminal-side information output unit 221 causes the output unit 24 to display the related office information ri together with the travel plan information, as shown in FIG. 3.

According to the first variant, by displaying related handling facility information after confirming the user's intention to search for a baggage handling facility, it is possible to prevent the display of related handling facility information that is not intended by the user from causing discomfort to the user and impairing the visibility of the planning screen.

(Second Modification)
Next, a second modified example in which bonus information is output together with related store information will be described with reference to Fig. 5. Fig. 5 is a diagram showing an example of display of bonus information as an example of the operation of the information processing system 1 according to the second modified example of the present embodiment.

In the second modified example, the server-side information output unit 323 transmits the bonus information of the baggage handling facility indicated in the related handling facility information to the terminal device 2 together with the related handling facility information. The bonus information may be acquired, for example, by the related handling facility information acquisition unit 322 or the server-side information output unit 323 through communication with the server of the corresponding baggage handling facility.

The terminal-side information output unit 221 displays the bonus information sent from the server-side information output unit 323 on the output unit 24 together with the related office information sent from the server-side information output unit 323.

For example, as shown in FIG. 5, the terminal information output unit 221 displays special offer information pi for the baggage handling center among related handling center information ri. The special offer information pi may be, for example, discounts, gifts, point services, etc., related to services provided at the baggage handling center other than baggage handling.

According to the second variant, by displaying bonus information along with related handling facility information, users can be given the opportunity to obtain bonuses from baggage handling facilities, and baggage handling facilities can be given the opportunity to attract customers.

(Third Modification)
Next, a third modified example of acquiring related handling facility information that satisfies the input baggage conditions will be described with reference to Fig. 6. Fig. 6 is a diagram showing an example of an input screen for baggage conditions as an example of the operation of the information processing system 1 according to the third modified example of this embodiment.

In the third variant, the related handling facility information acquisition unit 322 acquires, as related handling facility information, information indicating a baggage handling facility that is related to the route information acquired by the route information acquisition unit 321 and that satisfies the conditions of the input baggage.

More specifically, as shown in FIG. 6, the control unit 22 of the terminal device 2 displays a selection button b including a baggage condition setting screen S2 on the output unit 24, and accepts the setting operation of the baggage conditions via the baggage condition setting screen S2. Note that the baggage condition setting screen S2 in FIG. 6 is a screen that accepts input of the size and number of pieces of baggage. Other baggage conditions may be detailed conditions such as the type of baggage, weight, whether the baggage should be left as close to the departure point (or destination) as possible, the type of service (holding, delivery, locker, manned response, etc.), and service fees. The baggage conditions set on the baggage condition setting screen S2 are transmitted from the communication unit 21 to the server 3 together with a request to search for nearby baggage handling facilities.

The related handling facility information acquisition unit 322 acquires, as related handling facility information, information indicating a baggage handling facility that is related to the movement plan information acquired by the movement plan information acquisition unit 321 and satisfies the baggage conditions transmitted from the terminal device 2. In addition, the movement plan information acquisition unit 321 may additionally display an icon i1 of a baggage handling facility that satisfies the baggage conditions in the POI list area S11 so that a new movement plan that satisfies the baggage conditions can be created. In this case, when the additionally displayed baggage handling facility icon i1 is dragged and dropped onto the timeline area S12, the movement plan information acquisition unit 321 creates a new movement plan that stops at the dropped baggage handling facility.

According to the third variant, by obtaining information on baggage handling facilities that meet the baggage conditions entered by the user, it is possible to provide related handling facility information that is more suited to the user's needs.

The travel plan information acquisition unit 321 may acquire, as travel plan information, information indicating a travel plan that uses a means of transportation that takes into account the baggage conditions entered on the baggage condition setting screen S2. For example, when the size of the baggage is equal to or larger than a predetermined size or when the number of pieces of baggage is equal to or larger than a predetermined number, the travel plan information acquisition unit 321 may present a taxi as a means of transportation to be used in the travel plan to arrive at the baggage handling station. Furthermore, a means of transportation that is determined to be suitable for riding while carrying baggage according to the size and number of pieces of baggage, such as a jumbo taxi, may be presented. Travel means that are not suitable for traveling while carrying baggage, such as a bus, may be determined, and routes that use such means of transportation may be excluded. This makes it possible to provide a travel plan that allows the user to travel more comfortably.

(Fourth Modification)
Next, a fourth modified example of displaying information on the delivery destination of a package will be described with reference to Figs. 7 to 9. Fig. 7 is a diagram showing an example of displaying information on a package handling center at the delivery destination, as an example of the operation of the information processing system 1 according to the fourth modified example of this embodiment. Fig. 8 is a diagram showing an example of displaying an authentication code, as an example of the operation of the information processing system 1 according to the fourth modified example of this embodiment. Fig. 9 is a diagram showing an example of displaying the tracking results of a package delivered to a package handling center at the delivery destination, as an example of the operation of the information processing system 1 according to the fourth modified example of this embodiment.

In the fourth variant, the terminal information output unit 221 causes the output unit 24 to display information indicating the baggage handling facility to which the baggage is to be delivered, where the baggage left at the baggage handling facility indicated in the related handling facility information can be picked up, together with the related handling facility information.

For example, when a baggage handling facility indicated in the related handling facility information provides a baggage delivery service and information on the baggage handling facility of the delivery destination is associated with the related handling facility information on the POI information database 332, the related handling facility information acquisition unit 322 acquires the information on the baggage handling facility of the delivery destination together with the related handling facility information. The server-side information output unit 323 transmits the acquired information on the baggage handling facility of the delivery destination together with the related handling facility information and the movement plan information to the terminal device 2. The terminal-side information output unit 221 displays the related handling facility information of the baggage handling facility that provides the delivery service on the output unit 24 in a display mode that accepts a user's input operation to instruct the display of the baggage handling facility of the delivery destination. Then, when a user's input operation to instruct the display of the baggage handling facility of the delivery destination is performed on the displayed related handling facility information, the terminal-side information output unit 221 displays the information on the baggage handling facility of the delivery destination transmitted from the server-side information output unit 323 on the output unit 24 together with the related handling facility information.

In the example of Figure 7, the terminal information output unit 221 displays the baggage handling facility of the delivery origin (Restaurant A in Figure 7) and the baggage handling facility of the delivery destination (Hotel A in Figure 7) as related handling facility information on the same map screen S3. In this way, by displaying the information of the baggage handling facility of the delivery destination together with the related handling facility information, the user can easily confirm the location where they can pick up their deposited baggage.

In addition, in the fourth modified example, the terminal-side information output unit 221 causes the output unit 24 to display an authentication code to be used for authentication when receiving the package at the package handling center of the delivery destination. The authentication code is distributed from the package handling center's own server, hosting server, or service partner's server (e.g., server 3 of the information processing system 1) to both the server of the package handling center of the delivery destination and the terminal device 2. The terminal-side information output unit 221 may, for example, cause the output unit 24 to display a screen S4 including a QR code (registered trademark) as shown in FIG. 8. In this way, by displaying an authentication code when receiving the package, the package receiving procedure can be simplified.

In addition, in the fourth modified example, the terminal-side information output unit 221 causes the output unit 24 to display the delivery status of the package. For example, the control unit 32 of the server 3 acquires delivery information indicating the delivery status of the package by communicating with a server at the package handling center of the delivery origin, a server at the package handling center of the delivery destination, and a server of the package delivery company. The control unit 32 transmits the delivered delivery information to the terminal device 2. The terminal-side information output unit 221 causes the output unit 24 to display the delivery status of the package based on the delivery information transmitted from the server 3.

In the example of FIG. 9, the terminal-side information output unit 221 displays a screen S5 including a table that associates the package status (shipping, forwarding, receiving), date, time, and location. In this way, the delivery status of the package is displayed, allowing the user to easily understand the location of the package.

The fourth variant allows the user to easily check where to collect the package.

(Fifth Modification)
Next, a fifth modified example in which new travel plan information indicating a travel plan that stops at a specified baggage handling facility based on related handling facility information is acquired will be described with reference to Fig. 10. Fig. 10 is a diagram showing a display example of new travel plan information that stops at a specified baggage handling facility as an example of the operation of the information processing system 1 according to the fifth modified example of this embodiment.

In the fifth variant, the route information acquisition unit 321 acquires new travel plan information indicating a travel plan that stops at a specified baggage handling facility in response to the designation of the baggage handling facility indicated in the related handling facility information displayed by the terminal side information output unit 221.

For example, the terminal-side information output unit 221 displays the related handling facility information on the output unit 24 in a display mode that the user can specify by touching the touch panel, etc. When the user specifies the related handling facility information, the control unit 22 of the terminal device 2 transmits a request for a travel plan that stops at the baggage handling facility indicated in the specified related handling facility information to the server 3. In response to the request from the terminal device 2, the travel plan information acquisition unit 321 of the server 3 acquires new travel plan information by creating a travel plan that stops at the baggage handling facility indicated in the specified related handling facility information. The server-side information output unit 323 transmits the acquired new travel plan information to the terminal device 2. The terminal-side information output unit 221 displays the new travel plan information transmitted from the server 3 on the timeline area S12.

In the example of Figure 10, the terminal information output unit 221 displays new travel plan information for a stop at the baggage handling facility (Restaurant A in Figure 3) indicated in the related handling facility information ri selected on the planning screen S1 in Figure 3.

According to the fifth variant, by acquiring new travel plan information indicating a travel plan that stops at a specified baggage handling facility based on related handling facility information, it is possible to present the user with a travel plan that allows the user to reliably deposit their baggage at the baggage handling facility they desire.

In addition, for example, the terminal device 2 may accept an operation to specify a baggage handling facility from which the package is to be delivered and a baggage handling facility to which the package is to be delivered on the planning screen S1, and the server 3 may transmit a request to the delivery company to deliver the package between the specified baggage handling facility from which the package is to be delivered and the baggage handling facility to which the package is to be delivered. At this time, the server 3 may issue an authentication QR code (registered trademark) to the terminal device 2 and the delivery company's server.

In addition, when it is determined that a baggage has been left at a baggage handling facility indicated in the related handling facility information but has not been picked up within a predetermined time, the terminal device 2 may notify the user that the baggage has been forgotten to be picked up. The fact that the baggage has been left at the baggage handling facility and that the baggage has been picked up at the baggage handling facility may be detected, for example, by communication between the terminal device 2 and a server at the baggage handling facility.

The terminal side information output unit 221 may also display recommendation information that recommends leaving luggage at a luggage handling facility in the travel plan information displayed on the screen of the mobile terminal. In this case, for example, the terminal side information output unit 221 may display the recommendation information in association with the icon i2 of the selected POI in the timeline area S12. The display of the recommendation information may be performed, for example, by displaying text information such as "Leave luggage" in the icon i2 in a selectable manner. When the recommendation information is selected, the terminal side information output unit 221 may display related handling facility information together with the travel plan information on the output unit 24, as in the above-mentioned embodiment. Note that if detailed luggage information is set in advance, more appropriate recommendation information that is suitable for the luggage can be displayed. The recommendation information may also be displayed according to the attributes of the selected POI in the timeline area S12. For example, if the selected POI in the timeline area S12 is a temple, shrine, or attraction facility with many slopes and stairs, it is suitable to visit the POI empty-handed, so recommendation information may be displayed. By displaying the recommendation information, the user can be encouraged to travel according to a comfortable travel plan without carrying large baggage.

When displaying related handling facility information while traveling according to a travel plan, the related handling facility information acquisition unit 322 may acquire related handling facility information for baggage carried by the user, for example, by acquiring related handling facility information that satisfies baggage conditions input by the user while traveling according to the travel plan. The terminal side information output unit 221 may then display the acquired related handling facility information for the baggage carried by the user while traveling according to the travel plan. In this way, it is possible to improve convenience for users who wish to leave baggage while traveling according to a travel plan.

The above-mentioned variations may be combined as appropriate.

At least a part of the information processing system described in the above embodiment may be configured with hardware or software. If configured with software, a program that realizes at least a part of the functions of the information processing system may be stored on a recording medium such as a flexible disk or CD-ROM, and may be read and executed by a computer. The recording medium is not limited to removable recording media such as magnetic disks and optical disks, but may also be fixed recording media such as a hard disk device or memory.

In addition, a program that realizes at least a part of the functions of the information processing system may be distributed via a communication line (including wireless communication) such as the Internet. Furthermore, the program may be encrypted, modulated, or compressed and distributed via a wired line or wireless line such as the Internet, or stored on a recording medium.

Furthermore, the information processing system may be operated by one or more information processing devices. When multiple information processing devices are used, one of the information processing devices may be a computer, and the computer may execute a predetermined program to realize the function as at least one of the means of the information processing system.

In addition, in the method invention, all processes (steps) may be performed automatically by a computer. Alternatively, each process may be performed by a computer, while progress control between processes may be performed manually. Furthermore, at least some of the processes may be performed manually.

Based on the above description, a person skilled in the art may be able to conceive additional effects and various modifications of the present invention, but the aspects of the present invention are not limited to the individual embodiments described above. Various additions, modifications, and partial deletions are possible within the scope of the conceptual idea and intent of the present invention derived from the contents defined in the claims and their equivalents.

1 Information processing system 2 Terminal device 221 Terminal side information output unit 3 Server 321 Travel plan information acquisition unit 322 Related office information acquisition unit 323 Server side information output unit

Claims (14)

a travel plan information acquiring means for acquiring travel plan information indicating a travel plan for stopping at at least one POI, the travel plan information being indicative of a timeline on which the POI selected by a user is arranged in chronological order and displayed;
a related handling facility information acquisition means for acquiring related handling facility information related to the acquired travel plan information from among baggage handling facility information indicating baggage handling facilities that provide baggage handling services;
an information output means for outputting the acquired related service center information together with the acquired travel plan information to a terminal device, the information output means displaying the acquired related service center information on a display means of the terminal device in association with the POI on the timeline in the acquired travel plan information;
Equipped with
The information processing system is characterized in that the information output means determines whether or not to output the acquired related office information to the terminal device, taking into consideration at least one of the attributes of the POI, the distance traveled to the POI, congestion information at the POI, weather conditions in the area to which the POI belongs, user attributes, and event information in the area to which the POI belongs . The information processing system according to claim 1, characterized in that the related handling facility information acquisition means acquires information indicating baggage handling facilities in the vicinity of the POI as the related handling facility information. The information processing system according to claim 2, characterized in that the POI is a departure point, a destination, a stopover, or a transportation boarding and disembarking point. The information processing system according to any one of claims 1 to 3 , characterized in that the information output means outputs to the terminal device, together with the related handling facility information, special offer information for the baggage handling facility indicated in the related handling facility information. An information processing system as claimed in any one of claims 1 to 4, characterized in that the related handling facility information acquisition means acquires, as the related handling facility information, information indicating a baggage handling facility that is related to the acquired movement plan information and satisfies the conditions of the input baggage. The information processing system according to any one of claims 1 to 5 , characterized in that the information output means outputs to the terminal device information on the occupancy status of the baggage handling facilities together with the baggage handling facilities indicated in the related handling facility information. The information processing system according to any one of claims 1 to 6, characterized in that the information output means displays on the display means of the terminal device information indicating a baggage handling facility to which the baggage is to be delivered, where the baggage checked in at the baggage handling facility indicated in the related handling facility information can be picked up, together with the related handling facility information. 8. The information processing system according to claim 7 , wherein the information output means causes the display means to display an authentication code used for authentication when the package is picked up at a baggage depository at the delivery destination. The information processing system according to any one of claims 1 to 8, characterized in that the movement plan information acquisition means acquires new movement plan information indicating a movement plan to stop at a specified baggage handling facility in accordance with the designation of the baggage handling facility indicated in the output related handling facility information . The information processing system according to any one of claims 1 to 9 , characterized in that the movement plan information acquisition means acquires, as the movement plan information, information indicating a movement plan that utilizes a means of transportation that takes into account the conditions of the inputted luggage. the travel plan information acquisition means creates the travel plan information based on at least one POI selected from a POI list and arranged on a timeline;
The information processing system according to any one of claims 1 to 10 , characterized in that the information output means displays information indicating baggage handling facilities in the vicinity of the selected POI together with the travel plan information on the display means of the terminal device. The information processing system according to any one of claims 1 to 11, characterized in that the information output means outputs to the terminal device the acquired related handling facility information regarding luggage carried by a user of the movement plan while moving according to the movement plan, together with the acquired movement plan information. Computer,
a travel plan information acquiring means for acquiring travel plan information indicating a travel plan for stopping at at least one POI, the travel plan information being indicative of a timeline on which the POI selected by a user is arranged in chronological order and capable of being displayed;
a related handling station information acquisition means for acquiring related handling station information related to the acquired movement plan information from among baggage handling station information indicating baggage handling stations providing baggage handling services; and an information output means for outputting the acquired related handling station information together with the acquired movement plan information to a terminal device, the information output means displaying the acquired related handling station information on a display means of the terminal device in association with the POI on the timeline in the acquired movement plan information;
Function as a
The information processing program is characterized in that the information output means determines whether or not to output the acquired related office information to the terminal device, taking into consideration at least one of the attributes of the POI, the distance traveled to the POI, congestion information at the POI, weather conditions in the area to which the POI belongs, user attributes, and event information in the area to which the POI belongs . A step of acquiring, by a travel plan information acquisition means, travel plan information indicating a travel plan to stop at at least one POI, in which the POI selected by a user is arranged in chronological order on a timeline capable of displaying the POIs in a line;
A step in which a related handling facility information acquisition means acquires related handling facility information related to the acquired movement plan information from among baggage handling facility information indicating baggage handling facilities that provide baggage handling services;
a step in which an information output means outputs the acquired related service station information together with the acquired travel plan information to a terminal device, and the information output means displays the acquired related service station information on a display means of the terminal device in association with the POI on the timeline in the acquired travel plan information;
Equipped with
The information processing method is characterized in that the information output means decides whether or not to output the acquired related office information to the terminal device, taking into consideration at least one of the attributes of the POI, the distance traveled to the POI, congestion information at the POI, weather conditions in the area to which the POI belongs, user attributes, and event information in the area to which the POI belongs .