JP4778027B2 - Delivery confirmation system, delivery confirmation method, server, and program - Google Patents

Description

  The present invention relates to a technique for confirming whether or not a package has been delivered to an authorized recipient by a package delivery service.

In the package delivery service, it is necessary to confirm that the package has surely arrived at the recipient designated by the sender (hereinafter referred to as delivery confirmation). Conventionally, the delivery confirmation is performed by the recipient performing a seal or signature on a delivery request slip attached to the package. There is one disclosed in Patent Document 1 as a technology related to delivery confirmation.
JP 2002-316722 A

  An object of this invention is to provide the mechanism for performing more reliable delivery confirmation.

  In order to solve the above-described problems, the present invention provides a communication terminal used by a recipient who receives a package, a mobile communication terminal used by a deliverer who delivers the package, and a position of the communication terminal. When the delivery confirmation of the package is requested from at least one of the first position detection means, the second position detection means for detecting the position of the mobile communication terminal, and the communication terminal or the mobile communication terminal, The package is delivered to the recipient by collating the position of the communication terminal detected by the first position detecting means with the position of the mobile communication terminal detected by the second position detecting means. And determining means for determining whether or not it has been done. In this delivery confirmation system, each of the communication terminal and the mobile communication terminal is a mobile phone accommodated in a mobile phone network including a plurality of base stations forming a radio cell, and the first position detecting means and the first Both the position detecting means 2 may detect the position of the mobile phone based on the position of the base station forming the radio cell in which the mobile phone is located.

Hereinafter, first to fourth embodiments of the present invention will be described with reference to the drawings. However, the present invention is not limited to these embodiments, and various modifications can be made within the scope of the technical idea.
A: First Embodiment A-1: Configuration of First Embodiment First, the configuration of the first embodiment will be described.
(1) Overall System Configuration FIG. 1 is a block diagram showing the overall system configuration according to the first embodiment of the present invention. As shown in FIG. 1, this system is installed in a mobile phone 10 that is carried by a deliverer 1 that delivers a package 60, a mobile phone 20 that is carried by a recipient 2 that receives this package 60, and the mobile phone 20. A bar code reader 30 used in the state, a mobile phone network 40 that accommodates a base station 41 and an exchange station (not shown), and a delivery service management server 50 connected to the mobile phone network 40 are provided. In FIG. 1, only one base station 41 is shown in order to avoid making the drawing complicated, but actually, a plurality of base stations having the same configuration as the base station 41 are portable. Distributed over the entire service area of the telephone network 40 at predetermined intervals. Similarly, only one package 60 and one mobile phone 10 and 20 are shown, but there are actually a plurality of these.

  The cellular phones 10 and 20 perform wireless communication with a base station (a base station 41 is illustrated in FIG. 1) that forms a wireless cell in which the cellular phone is located, thereby providing a call service and data communication provided by the cellular phone network 40. Service is to be received.

  A delivery request slip 61 is affixed to the package 60. In the delivery request slip 61, in addition to an entry field for filling in various information such as the name, address, and mobile phone number of the recipient (not shown) who requested delivery of the recipient 2 and the package 60, A bar code indicating a package ID for uniquely identifying the package 60 is printed in advance. The barcode reader 30 irradiates the barcode printing surface of the delivery request slip 61 with light, receives light reflected from the barcode printing surface, performs photoelectric conversion, and converts the converted electric signal to the mobile phone 20. To supply. As a result, the cellular phone 20 can acquire the package ID assigned to the package 60 received by the recipient 2. The package ID is transmitted together with the telephone number of the mobile phone 20 from the mobile phone 20 to the delivery service management server 50 via the mobile phone network 40.

  The delivery service management server 50 stores the package ID assigned to each package 60 and the telephone number of the mobile phone 20 possessed by the recipient 2 who should receive each package 60 in association with each other. The delivery business management server 50 checks whether or not the package 60 has been correctly delivered to the legitimate recipient 2 by comparing these stored contents with the package ID and telephone number transmitted from the mobile phone 20. . That is, as a result of the above collation, if the parcel ID and telephone number to be collated match, the parcel ID is transmitted to the delivery service management server 50 via the mobile phone 20 of the recipient 2 designated by the sender. Therefore, the delivery business management server 50 can determine that the person who actually received the package 60 is the correct recipient 2. On the other hand, if the package ID and telephone number to be verified do not match, the package ID has been transmitted to the delivery business management server 50 via a mobile phone other than the mobile phone 20 of the recipient 2 designated by the sender. Therefore, the delivery service management server 50 can determine that the person who actually received the package 60 may not be the correct recipient 2.

(2) Configuration of Mobile Phone 20 and Barcode Reader 30 Next, the configuration of the mobile phone 20 and the barcode reader 30 will be described with reference to the block diagram shown in FIG. As shown in FIG. 2, a mobile phone 20 includes a CPU (Central Processing Unit) 21, a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23, an EEPROM (Electrically Erasable and Programmable Read Only Memory) 24, and wireless communication. Unit 25, audio codec 26, microphone 261, speaker 262, display unit 27, operation unit 28, and data input / output unit 29.

  The ROM 22 stores a telephone number assigned to the mobile phone 20 and various control programs. This control program includes, for example, a control program for transmitting the package ID supplied from the barcode reader 30 to the delivery business management server 50 together with the telephone number read from the ROM 22. The EEPROM 24 is provided with an area for storing the package ID supplied from the barcode reader 30.

  The wireless communication unit 25 includes an antenna, a modem, a frequency synthesizer, a TDMA processing circuit, and the like (not shown), and performs wireless communication with the base station 41 of the mobile phone network 40. The audio codec 26 A / D converts the audio signal collected by the microphone 261 and supplies it to the wireless communication unit 25, or D / A converts the audio signal supplied from the wireless communication unit 25 and supplies it to the speaker 262. To do. The display unit 27 has a liquid crystal panel and a panel drive circuit, and displays various information under the control of the CPU 21. The operation unit 28 includes a keypad including a numeric keypad and various control keys and a key detection circuit, and supplies a detection signal corresponding to a user's key operation to the CPU 21. As a result, the CPU 21 grasps the content of the user's key operation and executes processing according to the content of the operation. The data input / output unit 29 includes a 16-core interface (not shown), and transmits / receives various data to / from the barcode reader 30 via a communication cable connected to the 16-core interface.

  Next, the configuration of the barcode reader 30 will be described. The bar code reader 30 includes a CPU 31 that controls the bar code reader 30 as a whole, a memory 32 for storing control programs and various data, a light emitting unit 33 such as an LED array, and a light emitting unit 33 under the control of the CPU 31. Are generated by a drive unit 34 for driving the light source, a light receiving unit 35 such as a CCD line sensor that receives reflected light from the barcode printing surface and generates an electric signal in accordance with the amount of light flux of the received reflected light, and a light receiving unit 35 An amplifier 36 that amplifies the electrical signal, an A / D converter 37 that A / D-converts the amplified electrical signal and supplies it to the CPU 31, and a communication cable end connected to the 16-core interface of the mobile phone 20. In addition to the data input / output unit 38 having an interface to be mounted, a battery (not shown) that supplies power to each of these components, and power supply from this battery Power switch for starting the comprises a (not shown) or the like.

  In order for the barcode reader 30 configured as described above to read the barcode printed on the delivery request slip 61, the recipient 2 is issued by the light emitting unit 33 while holding the barcode reader 30 over the delivery request slip 61. What is necessary is just to irradiate the bar code with the light. Thereby, the light receiving unit 35 receives the reflected light from the barcode printing surface and generates an electrical signal corresponding to the amount of light flux of the received reflected light. Next, the amplifier 36 amplifies the electric signal, and the A / D converter 36 performs A / D conversion on the amplified electric signal, and supplies it to the CPU 31 as a digital signal. The CPU 31 takes in the supplied digital signal and then supplies it to the mobile phone 20 via the data input / output unit 38. As a result, the package ID indicated by the barcode is taken into the mobile phone 20 and stored in the EEPROM 24 described above.

  The barcode reader 30 may be owned by the recipient 2 or may be owned by the delivery person 1. When the delivery person 1 holds, the delivery person 1 lends his / her barcode reader 30 to the recipient 2 for use when delivering the package 60.

(3) Configuration of Delivery Business Management Server 50 Next, the configuration of the delivery business management server 50 described above will be described with reference to the block diagram of FIG. As shown in FIG. 3, the delivery operation management server 50 includes a CPU 51, a ROM 52, a RAM 53, a communication unit 54, a hard disk device 55, an operation unit 56, and a bus 57 for connecting them together. The ROM 52 stores a control program such as IPL (Initial Program Loader). The CPU 51 reads out various programs from the ROM 52 and the hard disk device 55 and executes them. The RAM 53 is used as a work area for the CPU 51. For example, a program executed by the CPU 51 is expanded, and various data used when executing the program are temporarily stored. The communication unit 54 includes a connection interface for connecting to the mobile phone network 40 and a communication control circuit, and performs data communication with various communication devices via the mobile phone network 40. The operation unit 56 includes a keyboard and the like for various operations performed by an operator (not shown).

  The hard disk device 55 stores a delivery confirmation program 55a for confirming delivery, and is provided with an ID information storage area 55b for storing the above-described package ID and telephone number. Here, FIG. 4 is a format diagram illustrating the contents stored in the ID information storage area 55b. As shown in FIG. 4, in the ID information storage area 55b, the package ID and the telephone number of the cellular phone 20 of the recipient 2 who should receive the package indicated by the package ID are stored in association with each other. In the example shown in FIG. 4, it means that the telephone number of the cellular phone 20 of the recipient 2 who should receive the package indicated by the package ID “PID0001” is “090-111-11111”. These package IDs and telephone numbers are inputted to the delivery operation management server 50 by operating the operation unit 56 by an operator (not shown) according to the contents of the delivery request after accepting the delivery request by the sender. It has become. The above is the configuration of the first embodiment.

A-2: Operation of the First Embodiment Next, the operation of the first embodiment configured as described above will be described with reference to the sequence shown in FIG. Hereinafter, the operation will be described assuming that the telephone number of the cellular phone 20 of the recipient 2 who has received the package indicated by the package ID “PID0001” is “090-111-11111”.
When the package 60 is delivered by the delivery person 1, the recipient 2 first connects the barcode reader 30 to his / her mobile phone 20. Next, when the recipient 2 operates the power switch of the barcode reader 30 to turn on the power, power is supplied from the battery to the light emitting unit 33 to emit light. When the barcode reader 30 is placed over the delivery request slip 61 so that the light emitted by the recipient 2 is emitted to the barcode, the barcode reader 30 starts reading the barcode (step S1). When the bar code reader 30 reads the bar code, the bar code reader 30 supplies the package ID “PID0001” indicated by the read bar code to the mobile phone 20 as an electric signal (step S2).

  On the other hand, the cellular phone 20 stores the package ID “PID0001” indicated by the electrical signal supplied from the barcode reader 30 in the EEPROM 24, and then displays a message indicating that the package ID has been acquired on the display unit 27 (step S3). ). When the recipient 2 confirms that the package ID has been acquired by referring to the above message, the recipient 2 inputs the telephone number of the delivery operation management server 50 using the operation unit 28 of the mobile phone 20 and performs an operation for instructing a call. Do. It is assumed that the telephone number of the delivery service management server 50 is notified to the recipient 2 in advance by an appropriate method such as e-mail or voice guidance. The cellular phone 20 accepts the above operation (step S4) and calls the delivery business management server 50 (step S5).

  Thereafter, when a communication line is established between the mobile phone 20 and the delivery service management server 50 in accordance with a predetermined communication procedure (step S6), the mobile phone 20 stores the package ID “PID0001” stored in the EEPROM 24 and the ROM 22. The stored telephone number “090-111-11111” is read out, and these package ID and telephone number are transmitted to the delivery operation management server 50 (step S7).

  The delivery service management server 50 always executes the delivery confirmation program 55a described above, and when receiving the package ID and telephone number transmitted from the mobile phone 20, the received package ID and telephone number are stored in the hard disk device 55. The package ID and the telephone number stored in the ID information storage area 55b (see FIG. 4) are collated (step S8).

  Here, the package ID “PID0001” and the telephone number “090-111-11111” received by the delivery service management server 50 match the package ID “PID0001” and the telephone number “090-111-11111” illustrated in FIG. Will be. If the two match in this way, the delivery service management server 50 transmits a message indicating that the delivery has been confirmed to the mobile phone 20 of the recipient 2 (step S9), and the carrier of the delivery person 1 The telephone 10 is called, and a message to the effect that the delivery has been confirmed is transmitted to the mobile phone 10 (step S10). Thereby, the recipient 2 and the delivery person 1 can know that the package 60 has been delivered to the recipient 2 designated by the sender. Thereafter, the package 60 is delivered from the delivery person 1 to the recipient 2.

  On the other hand, if the package ID and phone number received by the delivery service management server 50 do not match the package ID and phone number stored in advance by the delivery service management server 50 as a result of the collation in step S7, the delivery service In place of the message that the delivery confirmation has been made in step S8 and step 9, the management server 50 sends a message that there is a possibility that a person not designated by the sender has received the package 60, 20 will be transmitted. As a result, the recipient 2 and the delivery person 1 can know that the package 60 may not be delivered correctly.

A-3: Modification of First Embodiment (1) Aspect of Barcode Reader 30 In the first embodiment described above, the dedicated barcode reader 30 used for the mobile phone 20 is used. For example, a general-purpose bar code reader can be used. In this case, a dedicated attachment device that is connected to both the general-purpose bar code reader and the mobile phone 20 and relays data communication therebetween. May be used. The “input device” in claim 1 is a concept including both the general-purpose bar code reader and the attachment device. In addition, the barcode reader 30 and the mobile phone 20 can be configured integrally.

  In the first embodiment, the bar code reader 30 has only a bar code reading function. However, the bar code reader 30 is further enhanced, and a mobile phone is controlled under the control of the bar code reader 30. 20 may perform data communication. For example, the barcode reader 30 supplies a communication command indicating that the package ID is transmitted together with the read package ID to the mobile phone 20, and the mobile phone 10 sends the package ID to the delivery work management server 50 according to the communication command. You may make it transmit. Further, a display unit may be provided in the attachment device, and a message indicating delivery confirmation received by the mobile phone 20 may be displayed on the display unit.

  Further, the information indicating the package ID is not limited to the barcode described above, and may be any optically readable code information such as a Carla code or a pericode. In addition, the code information is not limited to the method of printing on the delivery request slip 60, and an IC card storing information that can be electrically read by a short-range wireless technology such as Bluetooth is embedded or adhered to the delivery request slip. It is also possible to do it. In this case, instead of the barcode reader 30, a wireless device that transmits and receives radio to and from the IC card is connected to or incorporated in the mobile phone 20. Also, a method of embedding or bonding a magnetic card storing magnetically readable information in a delivery request slip may be used.

  Further, the communication performed between the mobile phone 20 and the barcode reader 30 may be wireless communication using a short-range wireless technology compliant with a standard such as Bluetooth (registered trademark). In this case, the mobile phone 20 and the barcode reader 30 only need to include wireless means for performing wireless communication with each other.

(2) Telephone Number Notification Timing In the first embodiment described above, the mobile phone 20 transmits the package ID and the telephone number to the delivery operation management server 50 in step S7 of the sequence shown in FIG. The notification timing of the telephone number is not limited to this. For example, when the mobile phone 20 calls the delivery service management server 50 in step S5 of FIG. 5, a telephone number is notified using a so-called caller number notification function, and in step S7, the mobile phone 20 notifies the delivery service management server. 50 may be notified of only the package ID, and the delivery business management server 50 may perform delivery confirmation using the telephone number and package ID notified in this manner.

  Further, in steps S3 to S4 in FIG. 5, the mobile phone 20 calls the delivery service management server 50 according to the user's operation. However, the present invention is not limited to this. For example, when the mobile phone 20 acquires the package ID in step S3, the delivery operation management server 50 is automatically called without waiting for the user's operation, and thereafter, steps S4 to S7 shown in FIG. 5 are executed. It may be.

B: Second Embodiment Next, a second embodiment of the present invention will be described.
B-1: Configuration of Second Embodiment FIG. 6 is a block diagram showing the overall configuration of a system according to the second embodiment. As shown in FIG. 6, this system includes a mobile phone 10 that is carried by a deliverer 1 that delivers a package 60, a mobile phone 120 that is carried by a recipient 2 that receives the package 60, a base station 41, and the like. A mobile phone network 40 that accommodates an exchange station (not shown) and a delivery operation management server 150 connected to the mobile phone network 40 are provided. A delivery request slip 161 on which a package ID (“0001” is illustrated as the package ID in FIG. 6) is affixed to the package 60, and the package 60 can be identified by the package ID. . In FIG. 6, the same reference numerals as those in FIG. 1 are given to the same components as those in the first embodiment described above, and detailed description of these common components will be omitted. In the second embodiment, the constituent elements different from the first embodiment are the mobile phone 120 and the delivery service management server 150. Therefore, these constituent elements will be described below.

  Similar to the mobile phone 20 of the first embodiment, the mobile phone 120 includes a CPU, ROM, RAM, EEPROM, wireless communication unit, audio codec, microphone, speaker, display unit, operation unit, and data input / output unit. However, unlike the first embodiment, it does not have a function for processing the package ID, and only operates as a well-known mobile phone. That is, the cellular phone 120 performs wireless communication with a base station (in FIG. 6, the base station 41 is illustrated) that forms a wireless cell in which the mobile phone is located, and only receives a call service provided by the cellular phone network 40. is there.

  Next, the configuration of the delivery operation management server 150 will be described in detail with reference to the block diagram shown in FIG. As shown in FIG. 7, the delivery service management server 150 includes a CPU 51, ROM 52, RAM 53, communication unit 54, hard disk device 155, operation unit 56, and bus 57 that connects these components to each other. Here, the delivery job management server 150 in the second embodiment is different from the delivery job management server 50 in the first embodiment in the configuration of the hard disk device 155. As in the first embodiment, the hard disk device 155 is provided with an ID information storage area 155b (see FIG. 8) for storing a package ID and a telephone number. However, the delivery confirmation method using these package IDs and telephone numbers is different from the first embodiment. That is, in the second embodiment, the delivery operation management server 150 receives the package ID transmitted from the mobile phone 10 by executing the delivery confirmation program 155a stored in the hard disk device 155, and receives the received package. The telephone number corresponding to the ID is extracted from the ID information storage area 155b, and the mobile phone 120 of the recipient 2 is called using the extracted telephone number. As a result, the mobile phone 120 of the recipient 2 is called in front of the delivery person 1, so that the delivery person 1 confirms that the person receiving the package 60 is a valid recipient 2. Can do. The above is the configuration of the second embodiment.

B-2: Operation of Second Embodiment Next, the operation of the second embodiment configured as described above will be described with reference to the sequence shown in FIG. Hereinafter, the operation will be described assuming that the telephone number of the cellular phone 120 of the recipient 2 who has received the package indicated by the package ID “0001” is “090-111-11111”.

  First, when the delivery person 1 arrives at the place where the package 60 is to be delivered, the delivery person 1 calls the recipient 2 and immediately performs an operation of instructing a call to the delivery business management server 150 using his / her mobile phone 10 on the spot. Do. The cellular phone 10 accepts this operation (step S11) and calls the delivery operation management server 150 (step S12).

  Next, when a communication line is established between the delivery service management server 150 and the mobile phone 10 according to a predetermined communication procedure (step S13), the delivery service management server 150 activates the delivery confirmation program 155a, and the delivery person 1 delivers the delivery. A voice message that prompts the user to input the package ID of the package 60 is transmitted to the mobile phone 10 (step S14).

  The deliverer 1 listens to the voice message using the microphone of the mobile phone 10 and then operates the operation unit to configure the package ID “0001” printed on the delivery request slip 161 of the package 60 delivered to the recipient 2. The numbers “0”, “0”, “0”, “1” are sequentially input. The cellular phone 10 accepts this input operation (step S15), and transmits the push button signals corresponding to the input “0”, “0”, “0”, “1” to the delivery operation management server 150 (step S15). S16).

  On the other hand, when all the push button signals are received, the delivery operation management server 150 interprets the push button signals and acquires the package ID “0001” (step S17).

  Next, the delivery service management server 150 extracts the telephone number “090-111-11111” stored in association with the acquired package ID in the ID information storage area 155b (step S18).

  Then, the delivery operation management server 150 calls the mobile phone 120 of the recipient 2 using the extracted telephone number “090-111-11111” (step S19). As a result, the mobile phone 120 of the recipient 2 is called in front of the delivery person 1, so that the delivery person 1 confirms that the person receiving the package 60 is a valid recipient 2. Can do. On the other hand, when the mobile phone 120 of the recipient 2 is not called, the delivery person 1 determines that the person receiving the package 60 is not the valid recipient 2.

  According to the second embodiment, more reliable delivery confirmation is realized. Further, since the delivery confirmation is made without notifying the delivery person 1 of the telephone number of the recipient 2, the telephone number which is the personal information of the recipient 2 may be unnecessarily leaked to the delivery person 1 who is the third party. Absent.

C: Third Embodiment Next, a third embodiment of the present invention will be described.
C-1: Configuration of Third Embodiment FIG. 10 is a block diagram illustrating an overall configuration of a system according to the third embodiment. As shown in FIG. 10, this system includes a mobile phone 210 that is carried by a deliverer 1 that delivers a package 60, a mobile phone 220 that is carried by a recipient 2 that receives the package 60, a base station 41, and the like. A mobile phone network 40 that accommodates an exchange station (not shown) and a delivery service management server 250 connected to the mobile phone network 40 are provided. In FIG. 10, the same reference numerals as those in FIG. 1 are attached to the same components as those in the first embodiment described above, and detailed description of these common components is omitted. In the third embodiment, the constituent elements different from the first embodiment are the mobile phones 210 and 220 and the delivery operation management server 250. Therefore, these constituent elements will be described below.

  As shown in FIGS. 11 and 12, the mobile phones 210 and 220 are both CPU, ROM, RAM, EEPROM, wireless communication unit, audio codec, microphone, speaker, display, as with the mobile phone 20 of the first embodiment. Unit, an operation unit, and a data input / output unit. However, both the mobile phones 210 and 220 do not have a function for processing the package ID as in the first embodiment, and perform wireless communication with the base station 41 of the mobile phone network 40 to perform the mobile phone network 40. It only receives the call service and data communication service provided by.

  As shown in FIG. 11, the ROM 222 of the mobile phone 220 stores a telephone number assigned to the mobile phone 22 and a mailer for the mobile phone 220 to function as an e-mail client. Further, the EEPROM 224 of the mobile phone 220 is provided with a base station identification information storage area for storing base station identification information broadcast from the base station 41 using the control channel.

  Also, as shown in FIG. 12, the EEPROM 214 of the mobile phone 210 stores the telephone number of the mobile phone 220 of the recipient 2 of the package to be delivered by the deliverer 1, and the mobile phone 210 stores these telephones. It has an incoming call rejection function that rejects incoming calls other than numbers. Since this incoming call rejection function is already a well-known technique, a detailed description thereof will be omitted. The telephone number of the mobile phone 220 of the recipient 2 is previously input to the mobile phone 210 by the delivery person 1 and stored in the EEPROM 214 prior to the delivery work of the package 60. Further, as shown in FIG. 13, the EEPROM 214 stores base station identification information transmitted from the mobile phone 220, the telephone number of the mobile phone 220, and the incoming call date and time from the mobile phone 20. A delivery history storage area is provided. The incoming call date and time from the mobile phone 220 is the date and time counted by a timer (not shown) provided in the mobile phone 210. As will be described later, these pieces of information are used as information for confirming later to which recipient 2 and which parcel has been delivered.

  As in the first embodiment shown in FIG. 3, the delivery operation management server 250 includes a CPU, ROM, RAM, communication unit, hard disk device, operation unit, and a bus for interconnecting them. In this hard disk device, as illustrated in FIG. 14, the package ID assigned to each package, the telephone number of the mobile phone 20 possessed by the recipient 2 of each package, and the delivery person 1 who delivers each package. The telephone number of the mobile phone 210 is stored in association with each other. These package IDs and the telephone numbers of the mobile phones 10 and 20 are stored in the delivery service management server 250 by operating an operation unit of the delivery service management server 250 by an operator (not shown) after receiving a delivery request from the sender. It is inputted and stored in this hard disk device. The delivery operation management server 250 refers to the contents stored in the hard disk device as described above, and sends the package ID of the package addressed to the recipient 2 to the cellular phone 220 of the recipient 2 and the package ID. An e-mail describing the telephone number of the cellular phone 210 of the delivery person 1 who delivers the package 60 corresponding to is generated and transmitted. As a result, the recipient 2 can know the telephone number of the mobile phone 210 of the delivery person 1 who delivers the package 60 addressed to himself / herself. The above is the configuration of the third embodiment.

C-2: Operation of Third Embodiment Next, the operation of the third embodiment configured as described above will be described with reference to the sequence shown in FIG. In FIG. 15, it is assumed that before delivery of the package 60, the delivery service management server 250 transmits an e-mail describing the phone number of the delivery person 1 to the mobile phone 220 of the recipient 2. When the package 60 is delivered by the delivery person 1, the recipient 2 operates his / her mobile phone 220 to display the electronic mail already received from the delivery business management server 250, and is described in the electronic mail. Referring to the telephone number of the mobile phone 210 of the delivery person 1, an operation for making a call by inputting the telephone number into the mobile telephone 220 is performed. The cellular phone 220 accepts this operation (step S31) and calls the cellular phone 210 (step S32).

  The call signal received by the mobile phone 210 includes the phone number of the mobile phone 220 that is the call source. The cellular phone 210 collates the telephone number included in the call signal with the telephone number stored in the EEPROM 214, and determines whether the incoming call from the cellular phone 210 is permitted. (Step S33)

  If the incoming call is not permitted, the mobile phone 210 performs a process for rejecting the incoming call (step S34). In this case, since the cellular phone 210 of the delivery person 1 is not called, the delivery person 1 determines that the person receiving the package 60 is not the valid recipient 2.

  On the other hand, if the incoming call is permitted in step S33, the mobile phone 210 performs processing for the incoming call, thereby establishing a line between the mobile phone 210 and the mobile phone 220 (step S35). . In this case, an incoming call is output by a predetermined alarm sound, vibration, or the like, so that the delivery person 1 can confirm that the person receiving the package 60 is a valid recipient 2.

  When the line is established, the cellular phone 220 reads the base station identification information received by itself from the EEPROM 224, reads its own telephone number from the ROM (step S36), and transmits these to the cellular phone 210 (step S37). ).

  When the mobile phone 210 receives the base station identification information and the telephone number, it stores them in the EEPROM 214 as a delivery history together with the incoming call date and time counted by the timer (step S38), and the process ends. This delivery history is information for confirming later to which recipient 2 which parcel has been delivered to which place.

D: Fourth Embodiment Next, a fourth embodiment of the present invention will be described.
D-1: Configuration of Fourth Embodiment (1) Overall System Configuration FIG. 16 is a block diagram showing the overall configuration of the system according to the fourth embodiment. As shown in FIG. 16, this system includes a mobile phone 310 carried by a deliverer 1 that delivers a package 60, a mobile phone 320 carried by a recipient 2 that receives the package 60, a base station 41, A cellular phone network 40 that accommodates an exchange station (not shown), a delivery service management server 350 connected to the cellular phone network 40, and a location matching server 370 that matches the locations of the cellular phones 310 and 320 are provided. In FIG. 16, the same reference numerals as those in FIG. 1 are given to the same components as those in the first embodiment described above, and detailed description of these common components is omitted. In the fourth embodiment, the components that are different from the first embodiment are the mobile phones 310 and 320, the delivery service management server 350, and the location verification server 370. Therefore, these components will be described below.

  As with the mobile phone 20 of the first embodiment, each of the mobile phones 310 and 320 includes a CPU, ROM, RAM, EEPROM, wireless communication unit, audio codec, microphone, speaker, display unit, operation unit, and data input / output unit. Although provided, it does not have a function for processing the package ID as in the first embodiment. Both of these mobile phones 210 and 220 perform wireless communication with the base station 41 of the mobile phone network 40 and receive a call service and a data communication service provided by the mobile phone network 40. From the base station 41, base station identification information for uniquely identifying each base station is broadcast in the radio cell. The mobile phones 310 and 320 receive the base station identification information notified from the base station 41 and store it in its own EEPROM, and respond to the request from the location verification server 370 with the stored base station identification information. The position is sent to the position verification server 370.

  The position verification server 370 receives the base station identification information transmitted from each of the mobile phones 310 and 320, and compares the two received base station identification information to determine the match / mismatch. Further, the location verification server 370 transmits the above-described location verification determination result to the delivery service management server 350.

  The delivery service management server 350 performs delivery confirmation based on the location verification result transmitted from the location verification server 370. Similar to the first embodiment shown in FIG. 3, the delivery service management server 350 includes a CPU, a ROM, a RAM, a communication unit, a hard disk device, an operation unit, and a bus for interconnecting them. In this hard disk device, a delivery confirmation program is stored, and as shown in FIG. 17, the package ID assigned to each package 60 and the telephone number of the mobile phone 320 possessed by the recipient 2 of each package 60. And the telephone number of the mobile phone 310 of the delivery person 1 who delivers each parcel 60 is stored in association with each other. These package IDs and telephone numbers of the mobile phones 310 and 320 are stored in the delivery service management server 350 by operating an operation unit of the delivery service management server 350 by an operator (not shown) after receiving a delivery request from the sender. It is input and stored in the hard disk device. The above is the configuration of the fourth embodiment.

D-2: Operation of Fourth Embodiment Next, the operation of the fourth embodiment configured as described above will be described with reference to the sequence shown in FIG. When the package 60 is delivered by the delivery person 1, the recipient 2 first performs an operation for calling the delivery service management server 350 to his / her mobile phone 320. The cellular phone 320 accepts this call operation (step S41) and calls the delivery operation management server 350 (step S42).

  Next, when a communication line is established between the delivery business management server 350 and the mobile phone 320 according to a predetermined communication procedure (step S43), the delivery business management server 350 starts a delivery confirmation program and performs an operation for delivery confirmation. Is transmitted to the mobile phone 320 (step S44).

  The recipient 2 listens to the voice message with the microphone of the mobile phone 320 and then performs an operation for requesting delivery confirmation, for example, by pressing a predetermined key guided by the message. At this time, the recipient 2 also inputs the telephone number “090-111-11111” of his / her mobile phone 320 as a key. The cellular phone 320 accepts these input operations (step S45), and transmits a push button signal corresponding to the pressed key to the delivery operation management server 350 as a delivery confirmation request (step S46). Thereafter, the line between the mobile phone 320 and the delivery service management server 350 is released.

  On the other hand, when receiving the push button signal, the delivery service management server 350 refers to the content (see FIG. 17) stored in the hard disk device in response to the push button signal, and the mobile phone 320 grasped by the push button signal. The telephone number “090-666-7777” of the mobile phone 310 of the delivery person 1 corresponding to the telephone number “090-111-11111” is read (step S47).

  Next, the delivery service management server 350 includes both of these telephone numbers “090-111-11111” and “090-666-77777”, and collates the positions of the mobile phones 310 and 320 corresponding to these telephone numbers. A verification request for requesting this is transmitted to the position verification server 370 (step S48).

  On the other hand, the location verification server 370 extracts the telephone numbers “090-111-11111” and “090-666-77777” from the received verification request, and temporarily stores them in a hard disk device (not shown) (step S49).

  Next, the location verification server 370 uses one of the telephone numbers “090-111-11111” and “090-666-77777” (here, the telephone number “090-111-11111”) to the mobile phone 320. And a base station identification information request is transmitted (step S50).

  When receiving the base station identification information request signal from the location verification server 370, the cellular phone 320 reads the base station identification information stored in the EEPROM (step S51) and transmits it to the location verification server 370 (step S52). ).

  On the other hand, when receiving the base station identification information transmitted from the mobile phone 320, the location verification server 370 stores the received base station identification information in the hard disk device (step S53).

  Next, the location verification server 370 calls the mobile phone 310 using the other telephone number “090-666-77777” and transmits a base station identification information request (step S54). When receiving the base station identification information request signal from the location verification server 370, the mobile phone 310 reads the base station identification information stored in the EEPROM (step S55) and transmits it to the location verification server 370 (step S56). ).

  On the other hand, upon receiving the base station identification information transmitted by the mobile phone 310, the location verification server 370 stores the received base station identification information in the hard disk device (step S57). Next, the location verification server 370 compares the base station identification information stored in step S53 with the base station identification information stored in step S57 (step S58), and transmits the verification result to the delivery operation management server 350 (step S58). Step S59).

  The delivery operation management server 350 refers to the received collation result to determine whether or not the delivery is delivered to a valid recipient 2 (step S60), and sends a voice message indicating the determination result to the mobile phone 310 and the mobile phone. It transmits to both of the telephones 320 (step S61, step S62). Here, since the positions of the mobile phone 310 and the mobile phone 320 coincide with each other, the delivery service management server 350 determines that the delivery has been delivered to a valid recipient 2 and sends a voice message to that effect to the mobile phone 310. And the mobile phone 320.

  Thus, the recipient 2 and the delivery person 1 can know that the package 60 has been delivered to the recipient 2 designated by the sender.

D-3: Modification of Fourth Embodiment (1) Location detecting means of mobile phone In the fourth embodiment, the location verification is performed using base station identification information. Of course, position verification may be performed based on the position calculated based on the information and the received electric field strength of the base station identification information, or the position obtained by other position detection means such as GPS (Global Positioning System). It is.

E: Other Modifications (1) Alternative Device for Mobile Phone In the first to fourth embodiments, the case where a mobile phone is used as a communication terminal used by the deliverer 1 and the recipient 2 has been described. However, this communication terminal is not limited to a mobile phone, and may be a mobile communication terminal that can be carried by the deliverer 1 and the recipient 2. For example, it may be a PDA (Personal Digital Assistant) or a mobile computer capable of performing data communication via a mobile phone network, or a PHS (Personal Handyphone System: registered trademark) terminal. Further, the mobile phone may be a phone using satellite communication instead of the cellular type. In addition, when a fixed telephone is installed at a place where the recipient 21 receives the package, the fixed telephone may be used instead of the mobile phone. In the case of a landline telephone, the place where the telephone is installed can be grasped in advance. Therefore, in the third and fourth embodiments, information indicating this place may be used.

(2) Identification information of mobile phone In the first to fourth embodiments, the telephone number is used as the identification information of the mobile phone. However, the present invention is not limited to this, and any information for identifying each mobile phone may be used. For example, an e-mail address, an IP address, a MAC address, a serial number, or the like assigned to the mobile phone may be used. Further, if the mobile phone is equipped with a UIM (User Identity Module), the identification information written in the UIM may be used. In addition, the information given to the mobile phone prior to delivery of the package 60 is not limited to the information originally held by the mobile phone, and may be used as identification information. For example, if an e-mail notifying delivery is sent in advance from the delivery service management server to the recipient's mobile phone, this e-mail should be held only in the legitimate recipient's mobile phone. Therefore, the data itself indicating the electronic mail may be used as identification information of the mobile phone.

(3) Communication method between mobile phones or between a mobile phone and a delivery service management server The communication method between devices such as the mobile phone and the delivery service management server in the first to fourth embodiments is not limited to the above-described one, but an electronic mail. May be used.

(4) Information notifying means of mobile phone In the first to fourth embodiments, the means for the mobile phone to notify various information is the blinking of an LED provided in advance on the mobile phone in addition to displaying messages and outputting voice. May be a notification by an incoming call, a notification by an incoming melody, a notification by vibration at the time of an incoming call, or the like.

(5) Installation form of delivery business management server In the first to fourth embodiments, the delivery business management server is directly connected to the mobile phone network. However, the delivery business management server is not limited to this and is portable via a network such as the Internet. It may be connected to the telephone network.

(6) Program Form In the first to fourth embodiments, the program executed by the delivery operation management server to perform the above-described processing can be installed as an application program in the delivery operation management server. For example, it can be provided by being recorded on a recording medium such as a magnetic recording medium, an optical recording medium, or a ROM that can be read using the CPU of the delivery service management server. It is of course possible to provide such a program to the delivery operation management server via a network such as a mobile phone network or the Internet. The same applies to a program executed by the mobile phone to perform the above-described processing.

1 is a block diagram showing an overall configuration of a system according to a first embodiment of the present invention. It is a block diagram which shows the structure of a receiver's mobile telephone and barcode reader based on the embodiment. It is a block diagram which shows the structure of the delivery business management server concerning the embodiment. It is a format figure which illustrates the content memorize | stored in ID information storage area of the delivery business management server which concerns on the embodiment. FIG. 6 is a sequence diagram illustrating an operation example of the entire system according to the embodiment. It is a block diagram which shows the whole structure of the system which concerns on 2nd Embodiment of this invention. It is a block diagram which shows the structure of the delivery business management server concerning the embodiment. It is a format figure which illustrates the content memorize | stored in ID information storage area of the delivery business management server which concerns on the embodiment. FIG. 6 is a sequence diagram illustrating an operation example of the entire system according to the embodiment. It is a block diagram which shows the whole structure of the system which concerns on 3rd Embodiment of this invention. It is a block diagram which shows the structure of the recipient's mobile phone based on the embodiment. It is a block diagram which shows the structure of the cellular phone of the delivery person which concerns on the embodiment. It is a format figure which illustrates the content memorize | stored in the memory of the mobile telephone of the delivery person 1 based on the embodiment. It is a format figure which illustrates the content memorize | stored in the hard disk apparatus of the delivery business management server which concerns on the embodiment. FIG. 6 is a sequence diagram illustrating an operation example of the entire system according to the embodiment. It is a block diagram which shows the whole structure of the system which concerns on 4th Embodiment of this invention. It is a format figure which illustrates the content memorize | stored in the hard disk apparatus of the delivery business management server which concerns on the embodiment. FIG. 6 is a sequence diagram illustrating an operation example of the entire system according to the embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Deliverer, 2 ... Recipient, 60 ... Luggage 10, 20, 120, 210, 220, 310, 320 ... Mobile phone, 30 ... Bar code reader, 40 ... Cellular phone network, 41... Base stations 50, 150, 250, 350... Delivery operation management server, 370.

Claims (5)

A communication terminal used by the recipient receiving the package,
A mobile communication terminal used by a delivery person delivering the package;
First position detecting means for detecting the position of the communication terminal;
Second position detecting means for detecting the position of the mobile communication terminal;
The position of the communication terminal detected by the first position detection means and the second position detection when the delivery confirmation of the package is requested from at least one of the communication terminal or the mobile communication terminal A delivery confirmation system comprising: a judgment means for judging whether or not the package has been delivered to the recipient by collating with a position of the mobile communication terminal detected by the means. The delivery confirmation system according to claim 1,
The communication terminal and the mobile communication terminal are both mobile phones accommodated in a mobile phone network including a plurality of base stations forming a radio cell,
Both the first position detecting means and the second position detecting means detect the position of the mobile phone based on the position of a base station that forms a radio cell in which the mobile phone is located. Delivery confirmation system. A communication terminal used by a recipient who receives the package; a mobile communication terminal used by a deliverer who delivers the package; a server that communicates with each of the communication terminal and the mobile communication terminal; the communication terminal; A delivery confirmation method of a delivery confirmation system comprising a position detection means for detecting the position of the mobile communication terminal,
A transmission step in which at least one of the communication terminal and the mobile communication terminal transmits a delivery confirmation request for the package to the server;
A receiving step in which the server receives the delivery confirmation request; and a detecting step in which the position detecting means detects the position of the communication terminal and the position of the mobile communication terminal;
A determination step in which the server determines whether or not the package has been delivered to the recipient by comparing the position of the communication terminal detected by the position detection step with the position of the mobile communication terminal; The delivery confirmation method characterized by having. Receiving means for receiving a delivery confirmation request for the package transmitted from at least one of a communication terminal used by a recipient who receives the package or a mobile communication terminal used by a deliverer delivering the package;
In response to the delivery confirmation request received by the receiving means, request means for requesting a predetermined position detecting means to detect the position of the communication terminal and the position of the mobile communication terminal;
Obtaining means for obtaining the position of the communication terminal and the position of the mobile communication terminal provided by the position detection means in response to the request;
And determining means for determining whether or not the package has been delivered to the recipient by collating the position of the communication terminal acquired by the acquiring means and the position of the mobile communication terminal. . On the computer,
Detecting a predetermined position in response to a delivery confirmation request for the package transmitted from at least one of a communication terminal used by a recipient who receives the package and a mobile communication terminal used by a deliverer who delivers the package A request function for requesting means to detect the position of the communication terminal and the position of the mobile communication terminal;
An acquisition function for acquiring the position of the communication terminal and the position of the mobile communication terminal provided by the position detection means in response to the request;
A program for realizing a determination function for determining whether or not the package has been delivered to the recipient by collating the position of the communication terminal acquired by the acquisition function and the position of the mobile communication terminal.

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