JP4616166B2 - Product registration processing system - Google Patents

Description

  The present invention relates to a merchandise registration processing system used in a store such as a supermarket or a convenience store.

  In stores such as supermarkets and convenience stores, product display locations and settlement locations are separated. In such a store, the shopper selects a product he / she purchases from among the products displayed in the display place, puts it in a shopping basket, etc., and carries it to the settlement place. A settlement device called a POS (Point Of Sales) terminal is installed at the settlement location. Thus, when a settlement clerk called a cashier or the like receives a settlement request from a shopper, the clerk registers the products purchased by the customer one by one in the settlement apparatus. Registration is usually performed by causing a scanner to read a barcode (product code) attached to the product. In this way, when the customer finishes registering the barcodes of all the products purchased by the customer, the price of all the purchased products is displayed on the display unit of the payment apparatus, so the store clerk receives the payment from the shopper and hands over the receipt.

  Conventionally, the settlement of a commercial transaction with one shopper has been completed by the above work procedure. For this reason, in order to register the product purchased by the shopper with the payment device, the store clerk took out the product one by one from the shopping basket and the barcode attached to the product was read by the scanner. There was a problem that it took time to work.

  In order to solve such a problem, a product registration processing system using a wireless tag has recently been proposed. This system basically includes a wireless tag attached to each product, a wireless tag reader that reads information stored in the wireless tag by non-contact communication, and payment by information read by the wireless tag reader. It consists of a payment device such as a POS terminal for processing. The wireless tag is also referred to as an RFID tag, an IC tag, or the like.

  This system has a feature that by using a function called anti-collision (collision prevention), even if a plurality of wireless tags exist within the communication area of one antenna of the wireless tag reader, data can be read at once. is there. Therefore, the product tag of the product is stored in the wireless tag attached to each product, and the wireless tag reader is provided in the shopping basket mounting unit at the settlement location.

  In this way, when the shopping basket containing the product to be purchased by the customer is placed on the shopping basket mounting unit, information on the wireless tag attached to each product in the shopping basket, that is, the product code, etc. Since it is collectively read by the wireless tag reader and registered in the payment apparatus, the time required for the registration work can be greatly shortened (for example, see Patent Document 1).

In addition, in the case of a product registration processing system using this wireless tag, the product is automatically registered in the payment device, so that the self-checkout that allows the customer to perform all payment operations including payments. A system-based product registration processing system has already been proposed (see, for example, Patent Document 2).
Japanese Patent Laid-Open No. 10-049756 JP 2003-272057 A

  However, in the product registration processing system using the conventional wireless tag, it is necessary to attach a wireless tag to every product sold at the store, and each wireless tag has the tag. There is a problem that it takes time and labor to write the product code of the attached product.

  The present invention has been made based on such circumstances. The purpose of the present invention is to register a product that can significantly reduce the time required for registering a product at a settlement place without attaching a wireless tag to each product. It is intended to provide a processing system.

The present invention provides a plurality of information terminal devices each provided with a display unit that displays information related to the corresponding product provided for each of various displayed products, and information to be displayed on the display unit of each information terminal device. In a product registration processing system in which a server device having a function of distributing to a corresponding information terminal device and a payment device that performs payment processing for a commercial transaction are connected via a communication network, the following means are taken.
That is, each information terminal device is wirelessly communicated via a server communication unit capable of communicating with a server device, a portable communication unit capable of wireless communication with a portable communication terminal carried by a user, and a portable communication unit. The terminal side user identification recognition means for acquiring user identification information for identifying the user of the terminal from the connected mobile communication terminal, and the user identification information acquired by the terminal side user identification recognition means are communicatively connected. If the mobile communication terminal transmits information related to the corresponding product by wireless communication, and the mobile communication terminal receives an input indicating that the information related to the corresponding product displayed on the mobile communication terminal that has received this information is registered with the mobile communication terminal. an input receiving means for waiting for a registration instruction command transmitted from the communication terminal by wireless communication, when receiving the registration instruction command, the acquired user ; And a registered commodity information transmitting means for transmitting a registered commodity information including the commodity identification information for identifying the product corresponding to the identification information and the information terminal apparatus from the server communication unit to the server apparatus via the communication network, respectively.
The server device includes information receiving means for receiving registered product information transmitted from each information terminal device via a communication network, transaction information storage means for forming a transaction information storage area for each user identification information, and information reception Registered product information processing means for adding the product identification information included in the registered product information to the transaction information storage area of the user identification information included in the registered product information in the transaction information storage means every time the registered product information is received by the means And commercial transaction information transfer means for transferring the product identification information stored for each user identification information in the transaction information storage means to the settlement apparatus.

Settlement device, a mobile communication terminal capable of communicating is a portable communication unit, and a user identification recognition means for acquiring user identification information from the portable communication terminal communicatively connected via a portable communication unit, from servers apparatus Payment processing means for performing payment processing for a commercial transaction with the user identified by the user identification information input via the input means by the transferred product identification information.

  According to the present invention in which such measures are taken, it is possible to provide a product registration processing system that can significantly reduce the time required for product registration at a settlement place without attaching a wireless tag to each product.

The best mode for carrying out the present invention will be described below with reference to the drawings.
This embodiment is a case where the product registration processing system of the present invention is applied to a store such as a supermarket where an electronic shelf label management system is constructed.

  FIG. 1 is a block diagram showing the overall configuration of a store system 1 including an electronic shelf label management system according to the present invention. The store system 1 includes a server device 2 as its central part. The server device 2 includes a WEB server 3 specialized for various functions performed on the Internet, a network server 4 specialized for data communication with an external system such as a headquarter system connected by a dedicated line or a public line, and customer information. A customer management server 5 specialized in management, a POS (Point Of Sales) server 6 specialized in information management related to merchandise sales, a shelf label management server 7 specialized in information management related to shelf labels, and the like. The servers 4 to 7 are connected by a communication line 8.

  The customer management server 5 is a computer that plays a central role in the customer management system, and connects a plurality of identity verification terminals 10 via a communication line 9. The identity verification terminal 10 is an aspect of the user recognition device, and communicates with the mobile phone 11 that is approaching and carries the mobile phone 11 by reading the mobile ID code set in the mobile phone 11. It recognizes the user.

  A customer master file 12 is installed in the customer management server 5. The customer master file 12 stores a customer information record having a data structure shown in FIG. That is, the customer information record includes customer personal data such as customer code, name, age, gender, mobile ID code, service point accumulated data, commercial transaction purchase history data, and in-store flag. The customer code is a unique code preset for each customer in order to identify each customer registered as a point member. The mobile ID code is an identification code as user identification information set in advance for the mobile phone 11 carried by each customer. For example, the mobile phone number corresponds to this. The in-store flag is a flag for identifying whether or not the shopper specified by the customer code in the same record is in the store. In the present embodiment, “0” is set when the customer is not in the store, and the store is in the store Is set to “1”.

  FIG. 3 is a block diagram showing a main configuration of the mobile phone 11. The mobile phone 11 is an aspect of a mobile communication terminal that is carried by a customer as a user when visiting the store, and is consistent with a short-range wireless mobile phone that is already on the market in terms of hardware. ing. That is, an input unit provided with a telephone circuit unit 31, an interface unit 33 with a cradle having a charging function for the battery 32, a storage unit 34, a display unit 35 such as a liquid crystal display, a numeric key, a cursor key, an enter key, etc. 36, a short-range wireless unit 37, and a control unit 38 for controlling them. The short-range radio is specifically weak radio, specific low power radio, infrared radio, USB, ZigBee, Bluetooth (registered trademark), RFID radio, or the like.

  The mobile ID code is set in the storage unit 34. Further, in the store where the store system 1 of the present embodiment is constructed, the mobile phone 11 can be contacted with the personal identification terminal 10, an electronic shelf label device 18 and a POS terminal 14, which will be described later, to make the mobile phone 11 An application program “self-registration service” that functions as a registration terminal is implemented.

  FIG. 4 is a block diagram showing a main configuration of the person verification terminal 10. The identity verification terminal 10 includes a communication unit 41 with the customer management server 5, a short-range wireless unit 42 having the same standard as that of the mobile phone 11, a display unit 43 for displaying operation guidance, and the like. And a control unit 44 for controlling. The short-range wireless unit 42 functions as a recognition-side portable communication unit that can communicate with a mobile communication terminal (mobile phone 11) carried by the user.

  The identity verification terminal 10 is installed at the entrance / exit of a store where the store system 1 of the present embodiment is constructed, a sales hall passage, or the like, and is operated by a shopper who is a user of the mobile phone 11. That is, the shopper who is a point member activates the application program “self-registration service” installed in the mobile phone 11 when entering the store. Then, the short-range wireless unit 37 of the mobile phone 11 is brought close to the short-range wireless unit 42 of the identity verification terminal 10.

  When the application program “self-registration service” is started, the control unit 38 of the mobile phone 11 executes processing of a procedure shown in the flowchart of FIG. In relation to this, the control unit 44 of the identity verification terminal 10 executes the process of the procedure shown in the flowchart of FIG. Further, the customer management server 5 executes the process of the procedure shown in the flowchart of FIG.

  That is, the control unit 38 of the mobile phone 11 periodically transmits a link confirmation request signal via the short-range wireless unit 37 (ST1). Then, it waits for a link establishment permission response from the signal transmission destination (ST2). On the other hand, the control unit 44 of the personal identification terminal 10 waits for a link confirmation request signal from the mobile phone 11 (ST11), and receives the link confirmation request signal via the short-range wireless unit 42, the short-range wireless unit A link establishment permission response signal is transmitted to the link confirmation request signal transmission source via 42 (ST12).

  When the mobile phone 11 receives this link establishment permission response signal via the short-range wireless unit 37, a communication link between the mobile phone 11 and the personal identification terminal 10 is established. Therefore, the control unit 38 of the mobile phone 11 reads the mobile ID code stored in the storage unit 34 and transmits it to the identity verification terminal 10 via the short-range wireless unit 37 (ST3). When the control unit 44 of the personal identification terminal 10 receives the portable ID code via the short-range wireless unit 42 (ST13), the control unit 44 instructs the customer management server 5 to request authentication of the portable ID code via the communication unit 41 ( ST14: Recognizing user identification recognition unit).

  When the customer management server 5 receives the request for authentication of the portable ID code from the identity verification terminal 10 (ST21), the customer management server 5 searches the customer master file 12 (ST22). Then, whether or not a customer information record including a mobile ID code for which an authentication request has been made is registered (ST23). If registered, whether or not the in-store flag of the customer information record indicates that the store is in store It is determined whether it is not (ST24). If the in-store flag is reset to “0”, it indicates that the in-store is not in-store, so information such as customer code, sex, age, etc. of the customer information record including the customer ID code is read out. An authentication enable response including information is created and returned (ST25). On the other hand, when it is not registered or when the visiting flag is set to “1”, an authentication impossible response is returned (ST25 ′).

  The control unit 44 of the personal identification terminal 10 waits for a response from the customer management server 5 after instructing an authentication request for the portable ID code (ST15). If an authentication response is received, an authentication response signal is transmitted to the mobile phone 11 via the short-range wireless unit 42 (ST16). Further, store visitor data is created from the mobile ID code acquired by the short-range wireless communication and the customer code included in the authentication response from the customer management server 5, and the shelf label is sent from the communication unit 41 via the customer management server 5. It transmits to the management server 7 (ST17: user identification transmission means). On the other hand, when an authentication failure response is received, an authentication failure response signal is transmitted to the mobile phone 11 via the short-range wireless unit 42 (ST18).

  When the customer management server 5 receives the store visitor data from the identity verification terminal 10 (ST26), the store management flag in the customer information record of the customer code included in this store visitor data is set to “1” (ST27). Further, the specified store visit point is added to the service point accumulated data of the customer information record (ST28). Furthermore, customer personal information such as name, age, and sex is acquired from this customer information record (ST29). Then, the customer personal information is incorporated into the received store visitor data and transferred to the shelf label management server 7 via the communication line 8 (ST30).

  On the other hand, the control unit 38 of the mobile phone 11 that has transmitted the mobile ID code waits for a response from the identity verification terminal 10 (ST4). And if a response signal is received via the short-range radio | wireless part 37, the communication link with the said identity verification terminal 10 will be cancelled | released (ST5). Further, it is determined whether the response signal is an authentication enable response or an authentication disable response (ST6). If it is an authentication-acceptable response, an ID intermittent transmission mode in which the portable ID code is repeatedly transmitted at regular intervals is started (ST7). Thereafter, it waits for an instruction to end the application program “self-registration service” (ST8), and when the end is instructed, the application program “self-registration service” is ended. If the response signal is an authentication impossible response, the application program “self-registration service” is terminated at that time without starting the intermittent ID transmission mode.

Returning to FIG.
The POS server 6 is a computer that plays a central role in the POS system, and connects a plurality of POS terminals 14 via the communication line 13. Each POS terminal 14 is an aspect of a payment apparatus, which registers and sells sales data of merchandise purchased by a customer, and pays various payment methods such as cash, credit card, prepaid card, electronic money, debit card, etc. Settlement processing is performed according to

  A product master file 15 is mounted on the POS server 6. The product master file 15 stores a product information record including data items such as a product code, a product name, a unit price, a product classification code, and a shelf label number. The product code is a unique code set in advance for each product in order to identify various product items sold in the store. The product name, unit price, and product classification code are information on the product specified by the product code of the same record. The shelf label number will be described later.

  The shelf label management server 7 is a computer that plays a central role in the electronic shelf label management system, and connects a plurality of shelf label controllers 17 via a communication line 16. Each shelf label controller 17 is provided corresponding to a plurality of product display shelves installed in the store, and all the electronic devices provided corresponding to the various product items displayed on the product display shelves. A shelf label device 18 is connected via a communication line 19. Each shelf label controller 17 functions as a data relay unit between the shelf label management server 7 and each electronic shelf label device 18.

  A shelf label information file 20 and a transaction information file 21 are mounted on the shelf label management server 7. The shelf label information file 20 stores a shelf label information record having a data structure shown in FIG. That is, the shelf label information record includes data items such as a shelf label number, a product code, a product name, and a unit price. The shelf label number is a unique number preset for each electronic shelf label device 18 in order to identify each electronic shelf label device 18. The shelf label number may include not only numbers but also letters and symbols such as alphabets. Moreover, it may be expressed only with characters and symbols. The product information such as the product code, the product name, and the unit price is information related to the product item associated with the electronic shelf label device 18 specified by the shelf label number of the same record.

  The transaction information file 21 stores a transaction information record having a data structure shown in FIG. That is, the transaction information record includes a mobile ID code, customer code and customer personal information, product sales information of product code, unit price, points and amount, total amount information, and a settlement flag. The mobile ID code, customer code, and customer personal information are store visitor data information transferred from the customer management server 5 via the communication line 8. The merchandise sales information is a merchandise code, a unit price, a score, an amount of money, etc. of a merchandise purchased by the shopper specified by the mobile ID code of the same record. The total amount information is the total amount of products purchased by the shopper specified by the mobile ID code of the same record. The settlement flag is a flag for identifying whether or not the shopper's settlement specified by the mobile ID code of the same record is completed. In the present embodiment, the settlement flag is set to “0” when the settlement is not completed. The completion is set to “1”. Here, the transaction information file 21 constitutes a transaction information storage means in which a transaction information storage area for each user identification information (mobile ID code) is formed.

  Accordingly, the shelf label management server 7 edits the product price tag information of the product name and price to be displayed on the display unit of each electronic shelf label device 18 for each shelf label number based on the data of the shelf label information file 20, and each product price tag. It has a function of distributing information via the shelf label controller 17 to the electronic shelf label device 18 in which the corresponding shelf label number is set.

  The electronic shelf label device 18 is provided corresponding to each of various displayed products, and functions as an information terminal device including a display unit that displays information related to the corresponding product. A front view of the electronic shelf label device 18 is shown in FIG. FIG. 11 is a block diagram showing the main configuration of the electronic shelf label device 18.

  The electronic shelf label device 18 is provided with a display unit 52 for displaying a product name, a price, and the like and an interface unit 53 with the mobile phone 11 on the front side of a label-like casing 51. In addition, a battery 54 as a drive source, a communication unit (terminal-side server communication unit) 55 that performs data communication with the shelf label management server 7 via the shelf label controller 17, a non-volatile storage unit 56, and the mobile phone 11 include A short-range wireless unit (terminal-side portable communication unit) 57 having the same standard as that of the control unit 58 and a control unit 58 for controlling each unit are mounted.

  The storage unit 56 stores and holds a shelf label number assigned and set for each shelf label device in order to identify each electronic shelf label device 18. Also, product price tag information such as product names and prices distributed from the shelf label management server 7 is stored.

  The short-range wireless unit 57 is provided corresponding to the interface unit 53 and can exchange data signals with the mobile phone 11 close to the interface unit 53 by a short-range wireless method. Then, when the short distance wireless unit 37 of the mobile phone 11 that has authenticated the personal identification by data communication with the personal identification terminal 10 and started the ID intermittent transmission mode approaches the short distance wireless unit 57 of the electronic shelf label device 18, A communication link is established between the electronic shelf label device 18 and the mobile phone 11. Thereby, a shopper who is a user of the mobile phone 11 can perform self-registration of a product desired to be purchased via the mobile phone 11.

  Hereinafter, the self-registration processing procedure will be described with reference to the flowcharts of FIGS. FIG. 12 is a flowchart showing a main processing procedure of the control unit 38 in the mobile phone 11 in which the identity confirmation is authenticated by the data communication with the identity confirmation terminal 10 and the intermittent ID transmission mode is started, and FIG. 13 is an electronic shelf label device. 18 is a flowchart showing the main processing procedure of the control unit 58 in FIG. 18, and FIGS. 14 and 15 are flowcharts showing the main processing procedure of the shelf label management server 7.

  The control unit 38 of the mobile phone 11 that has entered the intermittent ID transmission mode transmits the mobile ID code stored in the storage unit 34 from the short-range wireless unit 37 at regular intervals (ST31). Each time a code is transmitted, a reception response is waited (ST32).

  In addition, the control unit 58 of the electronic shelf label device 18 displays the product name and price of the product price tag information stored in the storage unit 56 on the display unit 52 (ST51). In this state, control unit 58 is on standby to receive a portable ID code via short-range wireless unit 57 (ST52). When a mobile ID code transmitted intermittently from the mobile phone 11 in proximity to the interface unit 53 is received (ST53), a communication link establishment negotiation is performed with the mobile phone 11 that is the source of the mobile ID code. (ST54). As a result, when a communication link with the mobile phone 11 is established (ST55: terminal-side user identification recognition unit), the control unit 58 generates self-registration information including the product name and price information stored in the storage unit 56. The communication link is established and transmitted to the mobile phone 11 (ST56).

  On the other hand, the control unit 38 of the mobile phone 11 has a reception response from the electronic shelf label device 18 (ST32), negotiates the establishment of a communication link with the electronic shelf label device 18 (ST33), and electronic shelf When a communication link with the tag device 18 is established (ST34), the information receiving standby state from the electronic shelf label device 18 is set (ST35).

  If the self-registration information is received from the electronic shelf label device 18 (ST36), a self-registration screen is displayed on the display unit 35 based on the self-registration information (ST37). One display example of the self-registration screen is shown in FIG. As shown in the figure, on the self-registration screen, the product and price included in the self-registration information, a message asking the user of the mobile phone 11 whether or not to register the product with this product name, An operation guidance for instructing to input data “2” when data “1” is canceled is displayed.

  After displaying the self-registration screen, control unit 38 of mobile phone 11 waits for input from input unit 36 (ST38). When data “1” is input, it is determined to be registered, and a registration command command is transmitted to the electronic shelf label device 18 with which the communication link is established together with the portable ID code stored in the storage unit 34. (ST39). When data “2” is input, it is determined that the registration is cancelled, and a cancel command command is transmitted to the electronic shelf label device 18 having a communication link established together with the portable ID code stored in the storage unit 34. (ST40).

  On the other hand, the control unit 58 of the electronic shelf label device 18 that has transmitted the self-registration information to the mobile phone 11 waits for a command command from the self-registration information transmission destination mobile phone 11 (input reception means). When the registration command command is received (ST57), the registered product information is generated from the shelf label number stored in the storage unit 56 and the portable ID code included in the reception command, and the shelf label controller 17 Is transmitted to the shelf label management server 7 (ST59: registered merchandise information transmitting means). If a cancel command command is received (ST58), cancel product information is generated from the shelf label number stored in the storage unit 56 and the portable ID code included in the received command, and the shelf label controller 17 Is transmitted to the shelf label management server 7 (ST60: Canceled merchandise information transmitting means).

The shelf label management server 7 has information receiving means for receiving registered product information and canceled product information transmitted from each electronic shelf label device 18 via a communication network.
And whenever it receives registration merchandise information, the process shown by the flowchart of FIG. 14 is performed. First, the transaction information file 21 is searched with the portable ID code included in the received registered product information (ST71). Then, it is determined whether or not a transaction information record including the mobile ID code is stored in transaction information file 21 (ST72). If stored, the shelf label management server 7 determines whether or not the settlement flag of the transaction information record is “0”, that is, information indicating unsettled (ST73). Here, if the settlement flag is “1”, the shopper identified by the mobile ID code has completed the settlement of the commercial transaction, and thus the registered product information reception process ends.

  On the other hand, if the settlement flag is “0”, the shopper identified by the mobile ID code has not completed the settlement of the commercial transaction, so the shelf label management server 7 receives the registered product information received The shelf label information file 20 is searched with the shelf label number included in the. Then, the product code and unit price of the shelf label information record including the shelf label number are acquired from the shelf label information file 20 (ST74). Next, the merchandise sales information including the acquired merchandise code and unit price, the number of points = 1, and the amount of money = unit price is added to the transaction information record including the mobile ID code in the transaction information file 21 (ST75: registered product information processing). means). Further, the amount of the merchandise sales information added this time is added to the total amount of the transaction information record including the mobile ID code (ST76: total calculation means). After that, information indicating the total price after adding the price of the merchandise sales information added this time is transmitted to the received electronic merchandise label device 18 of the registered merchandise information transmission source (ST77: server-side total price transfer means). .

  Further, whenever the shelf label management server 7 receives the canceled product information, the shelf label management server 7 executes the processing shown in the flowchart of FIG. First, the transaction information file 21 is searched with the mobile ID code included in the received canceled product information (ST81). Then, it is determined whether or not a transaction information record including the portable ID code is stored in transaction information file 21 (ST82). If it is determined that the transaction information record including the mobile ID code is stored in the transaction information file 21, the shelf label management server 7 sets the transaction information record to “0”, that is, not yet set. It is determined whether or not the information indicates payment (ST83). Here, if the settlement flag is “1”, the shopper identified by the mobile ID code has completed the settlement of the commercial transaction, and thus this canceled merchandise information receiving process is terminated.

  On the other hand, if the settlement flag is “0”, the shopper identified by the mobile ID code has not completed the settlement of the commercial transaction, so the shelf label management server 7 receives the canceled product information The shelf label information file 20 is searched with the shelf label number included in the. Then, the product code and unit price of the shelf label information record including the shelf label number are acquired from the shelf label information file 20 (ST84). Next, the shelf label management server 7 searches the transaction information record including the portable ID code in the transaction information file 21 (ST85), and determines whether or not there is product sales information including the acquired product code and unit price. (ST86). As a result, if the corresponding product sales information exists, the product sales information is deleted from the transaction information record (ST87: Canceled product information processing means). Further, the amount of the merchandise sales information deleted this time is subtracted from the total amount of the transaction information record including the mobile ID code (ST88: total calculation means). Thereafter, information indicating the total price after subtracting the price of the merchandise sales information deleted this time is transmitted to the electronic shelf label device 18 of the received cancel merchandise information transmission source (ST89: server-side total price transfer means). .

  The control unit 58 of the electronic shelf label device 18 that has transmitted the registered product information or the transaction product information to the shelf label management server 7 waits for the total amount information to be transmitted from the shelf label management server 7 (ST61). If the total amount information is received via the communication unit 55, the total amount information is transmitted to the mobile phone 11 with the established communication link (ST62: terminal side total amount transfer means). Thereafter, the communication link with the mobile phone 11 is released (ST63).

  In addition, the control unit 38 of the mobile phone 11 that has transmitted the registration command command or the cancel command command to the electronic shelf label device 18 with which the communication link has been established moves the mobile phone 11 to the electronic shelf label device until the total data is received. A message informing the user that he / she will not release the mobile phone 18 (for example, “Please do not release the mobile phone from the shelf label”) is displayed on the display unit 35 (ST41). After that, if the total amount information is received via the electronic shelf label device 18 (ST42), the total amount information is displayed on the display unit 35 (ST43). One display example is shown in FIG.

  Thereafter, the control unit 38 waits for a confirmation operation from the input unit 36 (ST44) or for a fixed time to elapse (ST45). If a confirmation operation is performed or a certain period of time has elapsed, a message that informs the user that the mobile phone 11 may be released from the electronic shelf label device 18 (for example, “Your mobile phone may be released from the shelf label. ") Is displayed on the display unit 35 (ST46).

  FIG. 18 is a block diagram showing a main configuration of the POS terminal 14. The POS terminal 14 includes a CPU 61 as a control unit main body. In addition, a ROM 62 and a RAM 63 are provided as storage units. Furthermore, a clock unit 64, a communication controller 65, a scanner interface 66, a short-range wireless unit 67, a keyboard 68, an operator display 69, a customer display 70, a printer 71, a card reader 72, a drawer 73, and the like are provided.

  The clock unit 64 measures the current date and time. The communication controller 65 controls data communication with the POS server 6 connected via the communication line 13. The scanner interface 66 connects a scanner for reading an optical reading code such as a barcode. The short-range wireless unit 67 has the same standard as that of the mobile phone 11. Here, the short-range wireless unit 67 constitutes a settlement-side portable communication unit that can communicate with the mobile communication terminal (mobile phone 11).

  The keyboard 68 has existing keys such as a key for inputting merchandise sales information such as a merchandise code, a score, and an amount of money, a deposit / current total key, a credit total key, etc. In addition to the key provided on the POS terminal, a settlement key K1 is provided for declaring the settlement start of a shopper who has performed self-registration using the mobile phone 11. Therefore, the CPU 61 starts the settlement key input process shown in the flowchart of FIG. 19 in response to the operation input of the settlement key K1.

  That is, when CPU 61 detects that settlement key K1 has been input by a signal from keyboard 68, CPU 61 waits to receive a portable ID code via short-range wireless unit 67 (ST91). When a mobile ID code transmitted intermittently from the mobile phone 11 is received (ST92: payment-side user identification recognition means), a communication link establishment negotiation is performed with the mobile phone 11 of the mobile ID code transmission source. (ST93). As a result, when a communication link with the mobile phone 11 is established (ST94), payment inquiry information including the mobile ID code is generated, and this payment inquiry information is transmitted to the POS server 6 via the communication controller 65 (ST95: User inquiry means).

  The POS server 6 transfers the settlement inquiry information to the shelf label management server 113 every time the settlement inquiry information is received from each POS terminal 14. The shelf label management server 7 executes the settlement inquiry reception process shown in the flowchart of FIG. 20 every time the settlement inquiry information is received via the communication line 8.

  That is, when receiving the payment inquiry information, the shelf label management server 7 searches the transaction information file 21 with the mobile ID code included in the received payment inquiry information (ST111). Then, it is determined whether or not a transaction information record including the portable ID code is stored in transaction information file 21 (ST112). If it is determined that the transaction information record including the mobile ID code is stored in the transaction information file 21, the shelf label management server 7 sets the transaction information record to “0”, that is, not yet set. It is determined whether or not the information indicates payment (ST113). Here, if the settlement flag is “0”, the shopper who has issued the mobile ID code has not completed the settlement of the commercial transaction, so the shelf label management server 7 includes the mobile ID code. The product sales information (product code, unit price, points, amount) stored in the transaction information record is collectively read. Then, all the merchandise sales information read in a batch is transmitted to the POS terminal 14 that has received the settlement inquiry information (ST115: commercial transaction information transfer means).

  In this way, the merchandise sales information transmitted from the shelf label management server 7 is transmitted to the POS terminal 14 which is the settlement inquiry information transmission source via the POS server 6.

  On the other hand, the CPU 61 of the POS terminal 14 that has transmitted the settlement inquiry information waits for product sales information (ST96). If the merchandise sales information is received, the received merchandise sales information is stored in the RAM 63 as ST97, and the purchased merchandise description information such as the merchandise name, unit price, points, and amount corresponding to the merchandise code of the merchandise sales information is stored. Is displayed on the operator display 69 and the customer display 70 (ST97).

  Thereafter, CPU 61 determines whether or not the merchandise sales information is corrected (ST98). If there is a correction input such as addition, deletion, or change of product sales information by the key operation of the keyboard 68 or the optical reading code reading operation by the scanner, the product sales information stored in the RAM 63 is corrected. (ST99). Further, the purchased merchandise item information displayed on the operator display 69 and the customer display 70 is also changed to the corrected content.

  After that, if the CPU 61 detects that a closing key for declaring registration closing of one commercial transaction has been input (ST100), a well-known settlement method corresponding to the type of the closing key, for example, cash, credit card, prepaid Settlement processing for a payment method such as a card, electronic money, or debit card is executed (ST101: settlement processing means). Note that this settlement processing includes processing for registering sales data of products in the RAM 63 based on the product sales information stored in the RAM 63. In addition, when the card data of the point card is read by the card reader 72, a process of calculating the service points based on the merchandise sales information stored in the RAM 63 and accumulating by customer is also included.

  After completion of the payment process, the CPU 61 edits the payment completion information including the mobile ID code acquired from the mobile phone 11 with which the communication link is established. Then, the settlement completion information is transmitted to the POS server 6 via the communication controller 65 (ST102). Thereafter, the communication link with the mobile phone 11 is released (ST103).

  The POS server 6 transfers the payment completion information to the shelf label management server 7 every time the payment completion information is received from each POS terminal 14. Each time the shelf label management server 7 receives the payment completion information via the POS server 6, the payment completion reception process shown in the flowchart of FIG. 21 is executed.

  That is, when receiving the payment completion information, the shelf label management server 7 searches the transaction information file 21 with the mobile ID code included in the received payment completion information (ST121). Then, it is determined whether or not a transaction information record including the portable ID code is stored in transaction information file 21 (ST122). If it is determined that the transaction information record including the mobile ID code is stored in the transaction information file 21, the shelf label management server 7 sets the transaction information record to “0”, that is, not yet set. It is determined whether or not the information indicates payment (ST123). If the settlement flag is “0”, the settlement flag is updated to “1” (ST124).

  In the store where the store system 1 of the present embodiment configured as described above is constructed, the mobile ID code of the mobile phone 11 carried by each customer who is a point member in advance is used as a customer code for identifying the customer, It is registered in the customer master file 12 together with customer attribute information such as age and sex. In addition, the application program “self-registration service” is installed in the mobile phone 11 of each customer.

  On the other hand, the customer who visits the store first activates the application program “self-registration service” of the mobile phone 11, approaches the identity verification terminal 10, and holds the mobile phone 11 over the identity verification terminal 10. As a result, when a communication link is established between the mobile phone 11 and the identity verification terminal 10, a mobile ID code preset in the mobile phone 11 is transmitted to the identity verification terminal 10, and identity authentication is performed. When the mobile ID code is registered in the customer master file 12 and the personal authentication is established, the mobile phone 11 enters the ID intermittent transmission mode. In addition, customer registration data is created by the identity verification terminal 10 and transmitted to the shelf label management server 7. As a result, a transaction information record including the customer code of the customer and the mobile ID code of the mobile phone 11 carried by the customer is additionally registered in the transaction information file 21. Further, a predetermined store visit point is given to the customer, and the customer master file 12 is accumulated.

  Thereafter, the customer makes a purchase in the store. At this time, if there is a product desired to be purchased, the mobile phone 11 is held over the interface unit 53 of the electronic shelf label device 18 provided on the display shelf corresponding to the product. Then, a communication link is established between the mobile phone 11 and the electronic shelf label device 18 by short-range wireless communication. As a result, the self-registration screen is displayed on the display unit 35 of the mobile phone 11, so that the shopper inputs “1” from the input unit 36 of the mobile phone 11 when purchasing the product. Then, the registered product information including the mobile ID code stored in the mobile phone 11 and the shelf label number unique to the electronic shelf label device 18 is edited and transmitted to the shelf label management server 7.

  Thereby, in the shelf label management server 7, the transaction information file 21 is searched with the mobile ID code included in the registered product information, and the shelf label included in the registered product information is included in the transaction information record including the mobile ID code. Merchandise sales information consisting of a merchandise code and unit price associated with a number and stored and managed on the shelf label information file 20, a score = 1, and an amount = unit price is added. Further, the total amount of all the merchandise sales information stored and held in the transaction information record is calculated, information indicating the total amount is transmitted to the electronic shelf label device 18 of the registered merchandise information transmission source, It is transmitted to the mobile phone 11 in which a communication link with the electronic shelf label device 18 is established. Thus, the total amount is displayed on the display unit 35 of the mobile phone 11.

  Further, even when the purchase of the registered product is canceled, the shopper brings the mobile phone 11 close to the electronic shelf label device 18 on which the name of the product for which the purchase is canceled is displayed. As a result, the self-registration screen is displayed on the display unit 35 of the mobile phone 11, so that the shopper inputs “2” from the input unit 36 of the mobile phone 11. Then, the canceled product information including the mobile ID code of the mobile phone 11 and the shelf label number unique to the electronic shelf label device 18 is edited and transmitted to the shelf label management server 7.

  Thereby, in the shelf label management server 7, the transaction information file 21 is searched with the mobile ID code included in the canceled product information, and the shelf label included in the canceled product information from the transaction information record including the mobile ID code. The merchandise sales information including the merchandise code and unit price associated with the number and stored and managed on the shelf label information file 20, the score = 1, and the price = unit price is deleted. Also in this case, the total price of all the merchandise sales information stored and held in the transaction information record is calculated, and information indicating the total price is transmitted to the electronic shelf label device 18 that is the cancellation merchandise information transmission source, Further, the data is transmitted to the mobile phone 11 having a communication link established with the electronic shelf label device 18. Thus, the total amount is displayed on the display unit 35 of the mobile phone 11.

  In this way, each time a shopper who has been authenticated by the mobile phone 11 picks up a product to be purchased from the product display shelf, the shopper 11 places the mobile phone 11 on the electronic shelf label device 18 displaying the product name and price of the product. And the registration operation is performed according to the self-registration screen displayed on the display unit 35. In addition, when canceling the purchase of the registered product, the mobile phone 11 is brought close to the electronic shelf label device 18 on which the product name and price of the product are displayed each time the product is returned to the product display shelf. Registration is canceled according to the self-registration screen displayed on the unit 35. By doing so, in the transaction information file 21 of the shelf label management server 7, the transaction information record formed for each mobile ID code set in the mobile phone 11 carried by the shopper is registered and not canceled. The merchandise sales information of the merchandise is stored and held together.

  In this way, if the shopper obtains all the products to be purchased on that day, he / she goes to the payment place with the products and offers the cashier to make a payment, and at the short distance wireless unit 67 of the POS terminal 14, The distance wireless unit 37 is brought closer. On the other hand, the cashier operates the settlement key K1. Then, settlement inquiry information including the mobile phone ID code of the mobile phone 11 is transmitted from the POS terminal 14 to the shelf label management server 7.

  Thereby, in the shelf label management server 7, the transaction information file 21 is searched. Then, the merchandise sales information stored and held in the transaction information record including the mobile ID code is read in a lump and transmitted to the POS terminal 14 that is the settlement inquiry information transmission source. Thus, on the operator display 69 and the customer display 70 of the POS terminal 14, the product name information corresponding to the product code of the product sales information received from the shelf label management server 7, and purchased product details information such as unit price, points, and amount. Is displayed.

  Here, the cashier collates the product purchased by the shopper with the display content. If they do not match, the keyboard 68 or scanner is operated to add, cancel, correct, etc. the merchandise sales information to match. Then ask the customer to pay. Then, the closing key corresponding to the customer's payment type is operated. By doing so, the POS terminal 14 executes a settlement process according to the payment type. After completion of the settlement process, settlement completion information including the mobile ID code is transmitted from the POS terminal 14 to the shelf label management server 7. Thereby, in the shelf label management server 7, the settlement flag of the transaction information record including the portable ID code is set to “1”.

  As described above, according to the present embodiment, when a shopper picks up a purchased product from the product display shelf, the shopper carries it with the electronic shelf label device 18 provided corresponding to the product. By operating the telephone 11, the server device 2 can store and manage the sales information of the product for each shopper. In addition, by calling the merchandise sales information stored and managed for each shopper on the server device 2 for each shopper at the POS terminal 14, the settlement processing based on the merchandise sales information can be executed. Accordingly, since it is not necessary to register the products purchased by the customer one by one at the POS terminal 14, the time required for the registration work can be greatly shortened. In this case, since it is not necessary to attach a wireless tag to every product sold in the store, it is less time-consuming than a product registration processing system using a wireless tag.

  Further, each time the shopper registers the purchased product using the mobile phone 11 or cancels the registration, the total amount of the purchased product up to the present time of the shopper is displayed on the display unit 35 of the mobile phone 11. . Therefore, the shopper can continue shopping without worrying about over-buying.

  By the way, in the above embodiment, the cashier operates the POS terminal 14 which is a settlement apparatus. However, since merchandise registration is automatically performed in the settlement apparatus, an existing prepaid electronic money settlement apparatus is used as the settlement apparatus. By using a debit card settlement apparatus, a credit settlement apparatus, etc., there is also an advantage that a self-checkout system that allows the customer to perform all settlement operations including payments can be easily introduced.

  The present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage.

  For example, in the above-described embodiment, the mobile ID code preset in the mobile phone 11 is used as the user identification information. However, the user identification information is not limited to the mobile ID code. The customer code can be used as user identification information by recording another customer code and selecting which store customer code to use when starting the self-registration service.

  The mobile communication terminal is not limited to a mobile phone, and may be a handheld PC, a PDA, or the like.

  In the embodiment, when a customer registers a product to be purchased by operating the mobile phone 11 or cancels the registration, the total amount of the customer up to the present time is calculated. However, you may make it display on the display part 52 of the electronic shelf label apparatus 18 with which the communication link with the said mobile telephone 11 was established. In this case, it is preferable that the total price is not displayed unless there is an instruction from the customer through the operation of the mobile phone 11 that has established a communication link with the electronic shelf label device 18.

  In the above embodiment, the transaction information file 21 is managed by the shelf label management server 7, but may be managed by another server such as the POS server 6 or the customer management server 5. In addition, a dedicated server specialized in management of the transaction information file 21 may be provided in the server device 2.

  In addition, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, the constituent elements over different embodiments may be combined.

The block diagram which shows the whole structure of the goods registration processing system in one embodiment of this invention. The schematic diagram which shows the data structure of the customer information record memorize | stored in a customer master file in the embodiment. The block diagram which shows the principal part structure of the mobile telephone used by the embodiment. The block diagram which shows the principal part structure of the identity verification terminal used by the embodiment. The flowchart which shows the main process procedures of the control part when the application program "self registration service" is started by the mobile phone in the embodiment. The flowchart which shows the main process procedures which the control part of a personal identification terminal performs in the embodiment. The flowchart which shows the main process procedures which a customer management server performs in the embodiment. The schematic diagram which shows the data structure of the shelf label information record preserve | saved in a shelf label information file in the embodiment. The schematic diagram which shows the data structure of the transaction information record preserve | saved in the transaction information file in the embodiment. The top view of the electronic shelf label apparatus used in the embodiment. The block diagram which shows the principal part structure of the same electronic shelf label apparatus. The flowchart which shows the main process sequence of a control part when a mobile telephone enters ID intermittent mode in the embodiment. The flowchart which shows the main process procedures which the control part of an electronic shelf label apparatus performs in the embodiment. The flowchart which shows the principal part of the registration merchandise information reception process which the shelf label management server used in the embodiment performs. The flowchart which shows the principal part of the cancellation merchandise information reception process which the same shelf label management server performs. The figure which shows an example of the self-registration screen displayed on the display part of a mobile telephone in the embodiment. The figure which shows an example of the total output screen displayed on the display part of a mobile telephone in the embodiment. The block diagram which shows the principal part structure of the POS terminal used in the embodiment. The flowchart which shows the principal part procedure of the payment key input process which CPU of the same POS terminal performs. The flowchart which shows the principal part of the payment inquiry reception process which the shelf label management server used in the embodiment performs. The flowchart which shows the principal part of the payment completion reception process which the same shelf label management server performs.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Store system, 2 ... Server apparatus, 5 ... Customer management server, 6 ... POS server, 7 ... Shelf label management server, 10 ... Personal identification terminal, 11 ... Mobile phone, 12 ... Customer master file, 14 ... POS terminal, 15 ... merchandise master file, 17 ... shelf label controller, 18 ... electronic shelf label device, 20 ... shelf label information file, 21 ... transaction information file.

Claims (6)

Information corresponding to a plurality of information terminal devices provided corresponding to various displayed products and provided with a display unit for displaying information on the corresponding product, and information to be displayed on the display unit of each information terminal device In a product registration processing system in which a server device having a function of delivering to a terminal device and a payment device that performs a payment process for a commercial transaction are connected via a communication network.
Each of the information terminal devices includes a terminal-side server communication unit capable of communicating with the server device, a terminal-side portable communication unit capable of wireless communication with a portable communication terminal carried by a user, and the terminal-side portable communication. Terminal-side user identification recognition means for acquiring user identification information for identifying a user of the terminal from the mobile communication terminal connected by wireless communication via a unit, and user identification information is acquired by the terminal-side user identification recognition means On the condition, information related to the corresponding product is transmitted by wireless communication to the mobile communication terminal connected to the communication, and the information related to the corresponding product displayed on the mobile communication terminal that has received this information in when there is an input indicating registration of the input receiving means for waiting for registration instruction command transmitted from the mobile communication terminal by wireless communication, said Noboru Upon receiving the instruction command, the server via the communications network to register the commodity information from the communication unit for the terminal server containing the acquired user identification information and the information terminal apparatus commodity identification information for identifying the product corresponding to Each having a registered product information transmitting means for transmitting to the device,
The server device includes information receiving means for receiving the registered product information transmitted from the information terminal devices via the communication network, and a transaction information storage in which a transaction information storage area for each user identification information is formed. A transaction information storage area of user identification information included in the registered product information in the transaction information storage unit, each time the registered product information is received by the information receiving unit. Registered merchandise information processing means to be added to, and transaction information transfer means for transferring the merchandise identification information stored for each user identification information in the transaction information storage means to the settlement device,
The payment device includes a payment-side portable communication unit capable of communicating with the portable communication terminal, and a payment side that acquires the user identification information from the portable communication terminal that is connected for communication via the payment-side portable communication unit User identification recognizing means, and settlement processing means for performing settlement processing of a commercial transaction with the user identified by the user identification information acquired by the settlement user identification recognizing means based on the product identification information transferred from the server device. A product registration processing system characterized by that. The server device includes a total calculation unit that calculates a total amount of commercial transaction for each user identification information based on product identification information stored for each user identification information by a transaction information storage unit, and a total commercial transaction calculated by the total calculation unit A server-side total amount transfer means for transferring the data of the amount to the information terminal device of the registered product information transmission source received by the information reception means,
Each of the information terminal apparatus, the terminal-side total amount transfer means for transferring to said mobile communication terminal connected by wireless communication via the terminal-side portable communication unit the transaction total amount data transferred from the server device The product registration processing system according to claim 1, further comprising: Information corresponding to a plurality of information terminal devices provided corresponding to various displayed products and provided with a display unit for displaying information on the corresponding product, and information to be displayed on the display unit of each information terminal device In a product registration processing system in which a server device having a function of delivering to a terminal device and a payment device that performs a payment process for a commercial transaction are connected via a communication network.
Each of the information terminal devices includes a terminal-side server communication unit capable of communicating with the server device, a terminal-side portable communication unit capable of wireless communication with a portable communication terminal carried by a user, and the terminal-side portable communication. Terminal-side user identification recognition means for acquiring user identification information for identifying a user of the terminal from the mobile communication terminal connected by wireless communication via a unit, and user identification information is acquired by the terminal-side user identification recognition means On the condition, information related to the corresponding product is transmitted by wireless communication to the mobile communication terminal connected to the communication, and the information related to the corresponding product displayed on the mobile communication terminal that has received this information preparative registered by registration instruction command or the mobile communication terminal that is transmitted in when there is an input indicating registration of from the mobile communication terminal by wireless communication When there is an input to effect an input receiving means for waiting for a cancellation command command transmitted from the mobile communication terminal by wireless communication, when receiving the registration instruction command corresponding to the user identification information and the information terminal apparatus acquired Receiving registered product information transmitting means for transmitting registered product information including product identification information for identifying products to be transmitted from the terminal-side server communication unit to the server device via the communication network, and the cancellation command command. Canceled merchandise for transmitting canceled merchandise information including the acquired user identification information and merchandise identification information for identifying merchandise corresponding to the information terminal device from the terminal-side server communication unit to the server device via the communication network Each having an information transmission means,
The server device includes information receiving means for receiving the registered product information and the canceled product information transmitted from the information terminal devices via the communication network, and a transaction information storage area for each user identification information. Each time the registered product information is received by the transaction information storage means and the information receiving means, the product identification information included in the registered product information is changed to the user identification information included in the registered product information in the transaction information storage means. Each time the canceled product information is received by the registered product information processing means to be added to the transaction information storage area and the information receiving means, the product identification information included in the canceled product information is stored in the registered product information in the transaction information storage means. Canceling product information processing means to be deleted from the storage area of user identification information included in the transaction information storage means and user identification by the transaction information storage means The product identification information stored by distribution; and a transaction information transfer means for transferring the payment device,
The payment device includes a payment-side portable communication unit capable of communicating with the portable communication terminal, and a payment side that acquires the user identification information from the portable communication terminal that is connected for communication via the payment-side portable communication unit User identification recognizing means, and settlement processing means for performing settlement processing of a commercial transaction with the user identified by the user identification information acquired by the settlement user identification recognizing means based on the product identification information transferred from the server device. A product registration processing system characterized by that. The server device includes a total calculation unit that calculates a total amount of commercial transaction for each user identification information based on product identification information stored for each user identification information by a transaction information storage unit, and a total commercial transaction calculated by the total calculation unit Server-side total amount transfer means for transferring the data of the amount to the information terminal device of the registered product information or cancellation product information transmission source received by the information receiving means,
Each of the information terminal apparatus, the terminal-side total amount transfer means for transferring to said mobile communication terminal connected by wireless communication via the terminal-side portable communication unit the transaction total amount data transferred from the server device The product registration processing system according to claim 3, further comprising: A recognition-side portable communication unit that is connected to the server device via a communication network and can communicate with a portable communication terminal carried by a user, and the portable communication terminal that is connected for communication via the recognition-side portable communication unit. A user recognition apparatus comprising: a recognition side user identification recognition means for acquiring user identification information for identifying a user of the user; and a user identification transmission means for transmitting the user identification information acquired by the recognition side user identification recognition means to the server apparatus. In addition,
5. The server apparatus according to claim 1, wherein each time the user identification information is sent from the user recognition apparatus, a transaction information storage area for the user identification information is formed in the transaction information storage means . The product registration processing system according to any one of the above. Each of the information terminal device is provided on the commodity display shelf, as claimed in any one of claims 1 to 5, characterized in that an electronic shelf label device for displaying price merchandise displayed on the shelf Product registration processing system.

Images