JP4611672B2 - Depositor management system - Google Patents

Description

  The present invention is a depositor management that can quickly detect when a depositor is in danger by managing the deposit time of the depositor when the depositor deposits sales proceeds of a store or the like into a deposit machine, for example. In particular, the present invention relates to a depositor management system for determining an abnormality when a depositor does not perform deposit processing in a deposit processing time zone registered in advance on the deposit machine side.

Conventionally, the depositor puts the sales proceeds of the store into the night safe, and the sales proceeds are secured by financial institutions and security companies. However, it is left up to the depositor himself to secure the safety until the depositor goes to the night safe window, and even if the depositor is attacked in the middle of the deposit, there is a possibility that it will not be detected immediately due to the action at night.

Therefore, in order to reduce the risk of this depositor, the deposit machine is seen as much as possible, such as downtown and convenience stores, and the place where the depositor's action is not clearly understood to be the purpose of deposit is selected and arranged. Yes.

Patent Publication No. 2003-141608

However, there is a problem that the depositor's anxiety has not been solved because the deposit machine can not always be placed in a place where the depositor is always visible or where the behavior of the depositor is difficult to be identified as a deposit act.

The inventors of the present invention focused on the fact that the time period during which the depositor deposits, for example, the current day's sales into the deposit machine is almost determined.

Therefore, in order to solve the above-described problem, the present invention promptly assumes that the depositor is in danger when the deposit process is not completed within the deposit processing time zone registered in advance on the deposit machine side. The purpose is to provide a depositor management system that can detect and report abnormalities.

To achieve the above object, the depositor management system according to the first invention is a depositor management system comprising a monitoring center connected via a communication network to a depositing machine to which a depositor deposits, wherein the depositing machine includes: When the depositing unit confirms the depositing process of the depositor, the depositing machine storage unit that stores the depositing process time zone information of the depositor in advance, and when the depositor is collated and the depositing process is not performed in the depositing process time zone A depositing machine control means for determining that the depositor is abnormal, and a transmission means for transmitting to the monitoring center when the depositing machine control means determines that the depositor is abnormal, and the monitoring center receives the depositor abnormality signal. Receiving means, and center display means for displaying the depositor abnormality display.

In order to achieve the above object, a depositor management system according to a second invention is a depositor management system comprising a monitoring center connected via a communication network to a depositing machine to which a depositor deposits, wherein the depositing machine includes: Setting means for confirming the depositing process of the depositor, transmitting / receiving means for receiving information on the depositing process time zone of the depositor from the monitoring center and transmitting the depositor abnormality information, and a depositing machine for storing the depositing process time zone information Storage means, and a depositing machine control means for checking a depositor and determining that the depositor is abnormal when the deposit processing is not performed during the deposit processing time zone, and the monitoring center includes deposit processing time zone information Is transmitted to the deposit machine side and receives a depositor abnormality signal, and a center display unit that displays the depositor abnormality.

According to the depositor management system of the present invention, the depositor manages the depositor during the deposit processing time zone, so that when the depositor is in danger, an abnormality of the depositor can be detected quickly. .

Hereinafter, an embodiment of a depositor management system according to the first invention will be specifically described with reference to the drawings. FIG. 1 is a diagram showing the overall configuration of the depositor management system of the first invention. The depositor management system according to the first invention includes a depositing machine 1 for depositing sales on the day of a store (not shown) by the depositor, a monitoring center 3 for receiving a depositing processing signal of the depositing apparatus 1 via the communication network 2, and the like. It is comprised.

The depositing machine 1 includes an operation unit 10 for depositing with the depositing machine 1 and inputting a depositing processing time zone, which will be described later, an insertion slot 11 for inserting bills and coins, and the amount of money deposited. A deposit machine display means 12 for displaying; and a deposit machine control means 13 for determining whether or not the depositor has properly performed the deposit process while performing verification of the depositor or detecting that the deposit process has been properly performed; The depositing machine storage means 14 for storing each ID of the depositor and the deposit processing time zone table 40, the depositing machine transmission means 15 for transmitting a depositor abnormality signal to the monitoring center 3, and the depositor input A counting unit 16 that counts the amount of money for each denomination and a storage 17 that stores bills and coins counted by the counting unit 16 are provided.

The operation unit 10 includes a deposit button 101 that is operated at the start of deposit processing, a numeric keypad 102 that inputs a customer ID number given in advance to the depositor or the store to which the depositor belongs, and a bill inserted by the depositor. And a refund button 103 that is operated when a refund request is made when the total number of coins cannot be counted, a confirmation button 104 that is input when the deposit process is properly performed, and an item of a deposit processing time zone by the depositor The input button 105 or the like for registering a column or correcting the registered content is configured. Note that the ID verification of the depositor may be performed by operating the ID card instead of the numeric keypad 102.

The deposit processing time zone table 40 of the first invention will be described with reference to FIG. The deposit processing time zone table 40 is stored in the deposit machine storage unit 14.
The deposit processing time zone table 40 includes at least a customer number (ID) column 41, a deposit processing time zone column 42, and a specific designation column 43.

In the deposit processing time zone column 42, a deposit processing time zone is registered for each day of the week. Here, the upper row is the deposit processing start time zone and the lower row is the deposit processing end time zone, and “X” on Thursday indicates that there is no deposit processing time zone because the store is closed. Further, the content registered in the specific designation column 43 has priority over the content registered in the deposit processing time zone column 42. Here, the month and day are displayed as numbers, that is, “0101” represents January 1, and “×” has no payment processing time zone because the store is closed. Similarly, “1231” represents December 31st, and December 31, 2004 is Friday, and the original deposit processing time zone is from 19:30 to 22:00. It is displayed that the deposit processing time zone is from 16:00 to 18:00.

The deposit processing time zone table 40 is registered when the customer directly inputs into the deposit machine 1. The same applies to the case where the registered content is modified. Regardless of the above, a dedicated input device (not shown) may be installed in the customer, and the customer himself / herself may register the registration content or the correction content in the deposit processing time zone table 40 via the communication network 2.

The monitoring center 3 includes a receiving unit 30 that receives a depositor abnormality signal from the depositing machine 1 via the communication network 2 and a customer's emergency contact information (for example, the name of an emergency contact, an emergency phone number, a mobile phone number, (e-mail address etc. is registered) and the like, and when receiving the depositor abnormality signal, customer information such as emergency contact information is extracted from the center storage means 32, and the customer information is displayed in the center display means 33. And center control means 31 to be displayed. When the abnormality is displayed on the center display means 33, the controller of the monitoring center 3 instructs a predetermined coordinator to take appropriate measures.

The input of the deposit processing time zone table 40 of the first invention will be described with reference to FIG.
The depositor inputs his / her ID number from the numeric keypad 102 (step 1). The input customer ID is collated with the customer ID stored in the deposit machine storage means 14 by the deposit machine control means 13 (step 2). If the collation is NO, this is displayed on the deposit machine display means 32 (step 3). If the collation is OK, the input button 105 for performing registration or correction in the deposit processing time zone table 40 is pressed (step 4). The deposit machine control means 13 causes the deposit machine display means 12 to display the deposit processing time zone table 40 registered at that time (step 5). In the case of the first input, each column of the deposit processing time zone table 50 is blank. If it has already been entered, its contents are displayed. The depositor inputs or modifies the deposit processing time zone table 40 using the numeric keypad 302 or the like while looking at the display screen (step 6).

The operation of the depositor management system of the first invention will be described with reference to FIGS.
First, the deposit processing flow in the deposit machine 1 will be described with reference to FIG.
The depositor first presses the deposit button 101 on the deposit machine 1 (step 10), and inputs a customer ID number assigned in advance with the numeric keypad 102 (step 11). This input ID number is checked against the ID stored in advance in the deposit machine storage means 14 and the deposit machine control means 13 determines whether or not it is valid (step 12). If it is determined that the verification is OK (valid), the bill and coin insertion slots 31 are opened (step 14). If it is determined that the verification is inappropriate, the fact is displayed on the deposit machine display means 12 (step 13). The depositor inserts banknotes and coins from the insertion slots 11 opened in step 14 (step 15). The inserted bills and coins are counted for each denomination by the counting means 16, and the total amount is displayed as a deposit amount on the deposit machine display means 12 (step 16). The depositor presses the confirm button 104 when the displayed deposit amount is correct (step 17). The deposit machine control means 13 determines that the deposit process has been properly performed when the confirmation button 104 is pressed, and sends the deposit data including the deposit machine ID number and the customer code from the deposit machine transmission means 15 to the funds management center (not shown). Transmit (step 18). Further, the deposit machine control means 13 stores the receipt data in the deposit machine storage means 14 for each ID (customer) (step 19).

Next, the depositor abnormality determination flow of the depositing machine control means 13 will be described with reference to FIG.
The deposit machine control means 13 periodically determines whether or not the deposit processing time has started for each customer from the deposit machine storage means 14 (step 20). When the start time of the deposit processing time zone 40 is reached, it waits for detection of pressing of the confirmation button 104 indicating that an appropriate operation of the deposit processing has been performed (steps 21 and 22). When pressing of the confirmation button 104 is detected (YES in step 21), the amount of money deposited is displayed on the deposit machine display means 12 (step 23). If there is no detection of pressing the confirm button 104 by the end time of the deposit processing time zone (NO in Step 21 and YES in Step 22), the monitoring center 3 is informed via the depositing machine transmitting means 15 that an abnormality has occurred in the depositor. A depositor abnormality signal is transmitted (step 24).

When the receiving center 30 receives the depositor abnormality signal, the monitoring center 3 displays it on the center display unit 33 through the center control unit 31. When the controller confirms the details of the abnormality on the center display means 33, the controller performs a predetermined operation to display the customer information such as the emergency contact information on the center display means 33. This is because the center control means 31 extracts the customer information stored in the center storage means 32 from the received customer ID based on a predetermined operation of the controller, so that the customer information is displayed on the center display means 33. Controllers take appropriate measures such as calling or sending e-mails to emergency contacts.

Next, an embodiment of a depositor management system according to the second invention will be specifically described with reference to the drawings. FIG. 6 is a diagram showing the overall configuration of the depositor management system of the second invention. The difference from the depositor management system of the first invention is that the deposit processing time zone is input on the monitoring center 6 side, and the deposit processing time zone is downloaded to the deposit machine side 5 via the communication network 2 and the deposit processing time. It is to register the belt in the deposit machine storage means 54. The depositor 5 is configured to have a depositing machine 5 for depositing the sales on the day of a store (not shown), a monitoring center 6 for receiving a depositing processing signal of the depositing machine 5 via the communication network 2 and the like.

The depositing machine 5 for depositing money will be described.
The depositing machine 5 includes an operation unit 50 for depositing with the depositing machine 5 and inputting a depositing processing time zone to be described later, an insertion slot 11 for inserting bills and coins, and the amount of money deposited. Whether the deposit machine display means 12 to be displayed and the deposit process time information received by the deposit machine transmission / reception means 55 are registered in the deposit machine storage means 54 and whether or not the deposit party has properly performed the deposit process. A depositing machine control means 53 for determining whether the depositor ID, the depositing machine ID, etc., and a depositing machine storage means 54 for storing the depositing process time zone table 70, and a deposit processing time zone from the monitoring center 6. A depositing machine transmission / reception unit 55 that receives and transmits a depositor abnormality signal, a counting unit 16 that counts the amount inserted by the depositor for each denomination, and a storage 17 that stores bills and coins counted by the counting unit 16. When Configured to have. Constituent means having the same functions as the depositing machine 1 in FIG. 1 use the same numbers.

The operation unit 50 includes a deposit button 501 that is operated at the start of deposit processing, a numeric keypad 502 that inputs a customer ID number given in advance to the depositor or the store to which the depositor belongs, and a bill inserted by the depositor. Or a refund button 503 that is operated when a refund request is made when the total number of coins cannot be counted, and a confirmation button 504 that is input when the deposit process is properly performed. The ID verification of the depositor may be performed by operating the ID card instead of the numeric keypad 502.

The monitoring center 6 has a center input means 64 for inputting a customer's deposit processing time zone, and a transmission / reception means 60 for receiving a depositor abnormality signal from the deposit machine 5 via the communication network 2 and transmitting the deposit processing time zone. Center storage means 62 for storing the customer's payment processing time zone and emergency contact information (for example, the name of the emergency contact information, emergency phone number, mobile phone number, e-mail address, etc. are registered) and the creditor abnormality signal When received, customer information such as emergency contact information is extracted from the center storage means 62, and the center display means 63 displays the customer information on the center control means 61. When the abnormality is displayed on the center display means 63, the controller of the monitoring center 6 instructs a predetermined coordinator to take appropriate measures.

The deposit processing time zone table 70 of the second invention will be described with reference to FIG. The deposit processing time zone information of each customer input by the controller from the center input means 64 based on the customer's declaration is stored in the center storage means 62 for each deposit machine 5 as a deposit processing time zone table 70. Then, for example, the deposit processing time zone table 70 is downloaded to the corresponding depositing machine 5 at a time when the correction / registration is performed periodically, such as once a day or irregularly. The downloaded deposit processing time zone table 70 is stored in the deposit machine storage means 54.
The deposit processing time zone table 70 includes at least a deposit machine number (ID) column 71, a customer number (ID) column 72, a deposit processing time zone column 73, and a specific designation column 74.

Registration of the deposit processing time zone table 70 of the second invention will be described with reference to FIG.
The depositor hands over the form with the customer number, the deposit machine to be used, the deposit processing time zone and the specific designation column to the controller. At the beginning of the contract, information such as emergency contact information will be included in this form. The controller inputs his / her ID number from the center input means 64 (step 30), and the center control means 61 collates with the ID number of each controller stored in the center storage means 62 (step 31). This verification confirms whether the controller being entered is a valid input person. If the result of the collation is NO, this is displayed on the center display means 63 (step 32). If the verification is OK, the controller continues to press the deposit time zone registration (or correction) button (step 33). The controller inputs the customer's payment processing time zone information from the center input means 64 along the payment processing time table displayed on the center display means 63 (step 34). The controller confirms the contents displayed on the center display means 63 when all the inputs have been made, and inputs the end of registration from the center input means 64 if the contents are OK (step 35). When the center control means 61 detects the input of registration completion, the center control means 61 stores the inputted receipt processing time zone in the center storage means 62 (step 36), and this receipt process at the regular or irregular intervals described above. The time zone 70 is transmitted from the transmission / reception means 60 to the corresponding depositing machine 5 via the communication network 2 (step 37).

The depositor abnormality determination flow of the depositor management system of the second invention is the same as the depositor abnormality determination flow of the first invention.

As described above, in the first and second inventions, the deposit processing time zone stored in the deposit machine storage means registers the deposit processing start time and the deposit processing end time, but each customer registered separately. The time when a predetermined time has elapsed from the closing time may be set as the payment processing end time.

The figure which shows the whole structure of the depositor management system of 1st invention Deposit processing time zone table of the first invention Registration flow chart of deposit processing time zone table of the first invention Deposit processing flow chart Flow chart of the depositing machine control means The figure which shows the whole structure of the depositor management system of 2nd invention. Deposit processing time zone table of the second invention Registration flow chart of deposit processing time zone table of the second invention

Explanation of symbols

DESCRIPTION OF SYMBOLS 1, 5 ... Deposit machine 2 ... Communication network 3, 6 ... Monitoring center 14 ... Deposit machine storage means 40, 70 ... Deposit processing time zone table

Claims (5)

In a depositor management system consisting of a monitoring center connected via a communication network to a deposit machine that deposits money,
The deposit machine, setting means for determining the deposit process of the deposit's and deposit machine storage means for storing a deposit processing time zone information in advance payer, the payment to the payment processing time between band performs matching payer A depositing machine control means for determining that the depositor is abnormal when processing is not performed, and a transmission means for transmitting to the monitoring center when it is determined that the depositor is abnormal by the depositing machine control means,
The depositor management system, wherein the monitoring center has receiving means for receiving a depositor abnormality signal and center display means for displaying the depositor abnormality display. 2. The depositor management system according to claim 1, wherein the deposit machine further includes an input unit for registering the deposit processing time zone information. 2. The depositor management system according to claim 1, wherein the deposit machine further includes a receiving unit that receives deposit processing time zone information downloaded from the monitoring center. The depositor management according to any one of claims 1 to 3, wherein the deposit processing time zone information stored in the deposit machine storage means stores deposit time processing time zone information for each customer. system. In a depositor management system consisting of a monitoring center connected via a communication network to a deposit machine that deposits money,
The depositing machine includes a setting unit for confirming the depositing process of the depositor, a transmission / reception unit for receiving information on the depositing process time zone of the depositor from the monitoring center and transmitting the depositor abnormality information, and the depositing process time period information. A depositing machine storage means, and a depositing machine control means for verifying the depositor and determining that the depositor is abnormal when the deposit processing is not performed during the deposit processing time zone,
The monitoring center includes a transmission / reception unit for transmitting a deposit processing time zone information to the depositing machine side and receiving a depositor abnormality signal, and a center display unit for displaying the depositor abnormality display. system.

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