JP4611670B2 - Depositor management system - Google Patents

Description

  The present invention is a depositor management that can quickly detect when a depositor is in danger by managing the deposit time of the depositor when the depositor deposits sales proceeds of a store or the like into a deposit machine, for example. More particularly, the present invention relates to a depositor management system for determining an abnormality when a depositor does not perform deposit processing in a deposit processing time zone registered in advance in a monitoring center. Further, the present invention relates to a depositor management system that abnormally determines a depositor's deposit behavior abnormality when deposit processing is performed from a deposit machine other than the deposit machine originally used by the depositor.

Conventionally, the depositor puts the sales proceeds of the store into the night safe, and the sales proceeds are secured by financial institutions and security companies. However, it is left up to the depositor himself to secure the safety until the depositor goes to the night safe window, and even if the depositor is attacked in the middle of the deposit, there is a possibility that it will not be detected immediately due to the action at night.

Therefore, in order to reduce the risk of this depositor, the deposit machine is seen as much as possible, such as downtown and convenience stores, and the place where the depositor's action is not clearly understood to be the purpose of deposit is selected and arranged. Yes.

Patent Publication No. 2003-141608

However, there is a problem that the depositor's anxiety has not been solved because the deposit machine can not always be placed in a place where the depositor is always visible or where the behavior of the depositor is difficult to be identified as a deposit act.

The inventors of the present invention focused on the fact that the time period during which the depositor deposits, for example, the current day's sales into the deposit machine is almost determined. In addition, we focused on the fact that the deposit machines used by depositors are almost decided.

Therefore, in order to solve the above problem, the first invention quickly finds an abnormality as a risk to the depositor when the depositor has not completed the deposit process within the pre-registered deposit processing time zone. The purpose of this is to provide a depositor management system that can be notified.
In the second invention, there is provided a depositor management system that detects a case where a depositing machine different from the depositing machine originally used by the depositor is used, and can quickly detect an abnormal depositing behavior of the depositor. It is intended to provide.

In order to achieve the above object, a depositor management system according to the present invention is a depositor management system comprising a monitoring center connected via a communication network to a deposit machine to which a depositor deposits, wherein the deposit machine is a depositor. Setting means for confirming the depositing process, transmitting means for transmitting a deposit processing signal to the monitoring center when confirmed by the setting means, and a depositing machine control means for collating the depositor, Receiving means for receiving the deposit processing signal, center storage means for storing the deposit processing time zone of the depositor in advance, and center control means for determining whether or not the deposit processing signal has been received in the deposit processing time zone. Have

In order to achieve the above object, a depositor management system according to a second aspect of the present invention is a depositor management system comprising a monitoring center connected via a communication network to a depositing machine to which a depositor deposits, wherein the depositing machine includes: Setting means for confirming the depositing process of the depositor, a depositing machine storage means for storing its own identification number, and a transmitting means for transmitting a depositing processing signal to the monitoring center together with its own identification number when confirmed by the setting means And a depositing machine control means for collating the depositor, the monitoring center receiving means for receiving a deposit processing signal, a center storage means for storing a depositing machine used in advance by the depositor, and the center Center control means for determining whether or not the deposit processing signal is received from the deposit machine stored in the storage means.

According to the depositor management system of the present invention, the depositor manages the depositor during the deposit processing time zone, so that when the depositor is in danger, an abnormality of the depositor can be detected quickly. . In addition, since it is possible to detect when the depositor uses a deposit machine different from the deposit machine that the depositor originally uses, if the depositor's deposit behavior is different, the depositor may be in danger. It is possible to detect a depositing behavior abnormality of the depositor.

Hereinafter, embodiments of a depositor management system according to the present invention will be specifically described with reference to the drawings.

FIG. 1 is a diagram showing the overall configuration of a depositor management system according to the first invention. The depositor management system of the first invention includes a depositing machine 1 for depositing sales on the day of a store (not shown), a monitoring center 3 for receiving a depositing processing signal of the depositing machine 1 via the communication network 2, and the like. It is configured.

The depositing machine 1 for depositing money will be described.
The depositing machine 1 includes an operation unit 10 for depositing with the depositing machine 1, an insertion slot 11 for inserting bills and coins, a depositing machine display means 12 for displaying the deposited amount, and the like. A depositing machine control means 13 for performing verification of a person or detecting that the depositing process has been properly performed, a depositing machine storage means 14 for storing each ID of the depositor and storing the depositing machine ID, and the monitoring center 3. A depositing machine transmitting means 15 for transmitting a deposit processing signal, a counting means 16 for counting the amount inserted by the depositor for each denomination, and a storage 17 for storing bills and coins counted by the counting means 16. It is configured.

The operation unit 10 includes a deposit button 101 that is operated at the start of deposit processing, a numeric keypad 102 that inputs a customer ID number given in advance to the depositor or the store to which the depositor belongs, and a bill inserted by the depositor. And a refund button 103 that is operated when a refund request is made when the total number of coins cannot be counted, and a confirmation button 104 that is input when the deposit process is properly performed. Note that the ID verification of the depositor may be performed by operating the ID card instead of the numeric keypad 102.

The monitoring center 3 stores a receiving means 30 for receiving a deposit processing signal from the deposit machine 1 via the communication network 2 and a deposit processing time zone table 40 in which at least a depositer (customer) deposit processing time zone is registered in advance. The center storage means 32 that performs the processing, the center control means 31 that determines that an abnormality is detected when no deposit processing signal is received in the deposit processing time zone of the deposit processing time zone table 40 from the deposit machine 1, and the abnormal content that is determined to be abnormal. And center display means 33 for displaying. When the content of the abnormality is displayed on the center display means 34, the controller of the monitoring center 3 instructs a predetermined coordinator to take appropriate measures.

The deposit processing time zone table 40 of the present invention will be described with reference to FIG.
The deposit processing time zone table 40 is stored in the center storage means 32.
The deposit processing time zone table 40 includes a customer number (ID) column 41, a used deposit machine number (ID) 42, a deposit processing time zone column 43, a specific designation column 44, and an emergency contact address column 45.

In the deposit processing time zone column 43, a deposit processing time zone is registered for each day of the week. Here, the upper row is the deposit processing start time zone and the lower row is the deposit processing end time zone. “X” on Thursday indicates that there is no payment processing time zone because the store is closed. Further, the content registered in the specific designation column 44 has priority over the content registered in the deposit processing time zone column 43. Here, the month and day are displayed as numbers, that is, “0101” represents January 1, and “×” has no payment processing time zone because the store is closed. Similarly, “1231” represents December 31st, and December 31, 2004 is Friday, and the original deposit processing time zone is from 19:30 to 22:00. It is displayed that the deposit processing time zone is from 16:00 to 18:00. In the emergency contact address column 45, the name, emergency phone number, mobile phone number, e-mail address, etc. of the emergency contact are registered. In addition, you may enable it to register not only one emergency contact address but two or more.
In this embodiment, the deposit processing time zone field 43 is registered by day of the week, and the specific designation field 44 is registered by month and day. However, both the fields 43 and 44 are not limited to this. It may be a date.

The deposit processing time zone table 40 is registered by inputting by the staff of the monitoring center 3 based on a prior request from the customer. The same applies to the case where the registered content is modified. In spite of the above, for example, a dedicated input device (not shown) is installed in the customer's store or the like, and the customer himself / herself registers the registration content or the correction content in the deposit processing time zone table 40 via the communication network 2. good.

The operation of the depositor management system of the present invention will be described with reference to FIGS.
First, a deposit processing flow in the deposit machine 1 will be described with reference to FIG.
The depositor first presses the deposit button 101 on the deposit machine 1 (step 1), and inputs a customer ID number assigned in advance with the numeric keypad 102 (step 2). The entered customer ID number is checked against the customer ID stored in advance in the deposit machine storage means 14 and the deposit machine control means 13 determines whether or not it is valid (step 3). If it is determined that the verification is OK (valid), the bill and coin insertion slots 11 are opened (step 5). If it is determined that the verification is inappropriate, the fact is displayed on the deposit machine display means 12 (step 4). If the depositor is OK in step 3, the depositor inserts bills and coins from each insertion slot 11 (step 6). The inserted bills and coins are counted for each denomination by the counting means 16, and the total amount is displayed as a deposit amount on the deposit machine display means 12 (step 7). The depositor presses the confirm button 104 when the displayed deposit amount is correct (step 8). The deposit machine control means 13 determines that the deposit process has been properly performed when the confirmation button 104 is pressed, and sends the deposit data including the deposit machine ID number and the customer code from the deposit machine transmission means 15 to the funds management center (not shown). At the same time, deposit data is stored in the deposit machine storage means 14 for each ID (customer) (step 9), and a deposit processing signal including the deposit machine ID number and customer code is transmitted to the monitoring center 3 via the communication network 2. (Step 10).

Next, the operation flow of the center control means 31 of the monitoring center 3 in the depositor management system according to the first and second inventions will be described with reference to FIG.
The center control means 31 periodically determines whether or not the deposit processing time has started for each customer from the center storage means 32 (step 11). The center control means 31 waits for receipt of a deposit processing signal in the deposit processing time zone (until the end time) via the receiving means 30 (steps 12 and 13). If no deposit processing signal is received by the end time of the deposit processing time zone (YES in step 12), an abnormality is displayed on the center display means 33 as an abnormality has occurred in the depositor (step 17). The controller takes appropriate measures such as calling the emergency contact displayed on the center display means 33 or sending an e-mail address. If YES in step 13, it is verified whether or not the depositing machine 1 that has received the deposit is the depositing machine 1 registered in the use depositing machine column 42 of the depositing processing time zone table 40 (step 14). If the verification is OK, the center display means 43 displays that the depositor has been processed normally (step 15). Although the present embodiment has been described so that the display is also performed in the case of normal processing, it may not be displayed particularly in the case of normal processing. If the collation in step 14 is NO, it is determined that the depositing behavior of the depositor is different, a preliminary abnormality is displayed on the center display means 43 (step 16), and the customer is informed that the depositing process is performed by a different depositing machine 3 for the emergency contact. Contact the person responsible for or the emergency contact person. This is because the person in charge of the customer or the person in charge of the emergency contact needs to investigate the reason why the customer could not input from the deposit machine 3 that should be used from the viewpoint of the behavior management of the depositor.

As described above, in the present invention, the deposit processing time zone stored in the center storage means 32 is registered for each customer. However, if a plurality of stores of the same company, the deposit processing time zone is fixed. Good.

Further, as described above, in the present invention, the deposit processing time zone stored in the center storage means 32 registers the deposit processing start time and the deposit processing end time, but the closing time of each customer registered separately. The time when a predetermined time has elapsed from the closing time may be set as the payment processing end time.

The figure which shows the whole structure of the depositor management system of this invention Deposit processing time zone table Deposit processing flow chart Operation flow diagram of the monitoring center

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Deposit machine 2 ... Communication network 3 ... Monitoring center 32 ... Center memory | storage means 40 ... Deposit timetable table

Claims (4)

In a depositor management system consisting of a monitoring center connected via a communication network to a deposit machine that deposits money,
The depositing machine includes a setting unit for confirming the depositing process of the depositor, a transmitting unit for transmitting a depositing process signal to the monitoring center when the depositing unit is confirmed by the setting unit, and a depositing machine control unit for collating the depositor. Have
The monitoring center determines a receiving unit that receives a deposit processing signal, a center storage unit that stores a deposit processing time zone of the depositor in advance, and whether or not the deposit processing signal is received during the deposit processing time zone. A depositor management system having a center control means. 2. The depositor management system according to claim 1, wherein the deposit processing time zone stored in the center storage means stores a deposit machine used for each customer. 3. The depositor management system according to claim 2, wherein the deposit processing time zone stored in the center storage means stores a deposit time processing time zone for each customer. 3. The depositor management system according to claim 2, wherein a fixed deposit time processing time zone is stored as the deposit processing time zone stored in the center storage means.

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