JP3455909B2 - Remote management system - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a remote management system for remotely managing a field system equipped with mechanical equipment such as mechanical parking equipment at a support center via a communication line.

[0002]

2. Description of the Related Art Conventionally, there is a mechanical parking lot provided with a parking section for parking a vehicle and an entry / exit section for loading / unloading the vehicle into / from the parking section. Furthermore, in this mechanical parking lot, in recent years, a layout of vehicles is set using a computer system, and puzzles are set until the vehicle is placed in a predetermined position after it is loaded and when it is removed from the parking lot. A parking lot system has also been developed that realizes high-speed exit by setting the shortest route by the method. Such a mechanical parking lot can save space and manpower, and since it is highly effective in crime prevention,
In particular, it is rapidly expanding its fields of activity in cities.

In the above parking lot system, in the unlikely event that a problem occurs, there is a risk that it may take time to leave the parking lot. In this case, a parking lot user who is waiting to leave the warehouse will be annoyed, and it is necessary to promptly deal with the defect. Therefore, the present applicant has filed Japanese Patent Application No. 2000-346.
No. 070 discloses a parking management system. This parking lot management system has a on-site system that controls the operation of the vehicle from warehousing to unloading by computer and manages the operation of the parking lot. It has a support center to support it. Further, in this parking lot management system, in order to remotely manage the field system at the support center, these field system and the support center are connected by a communication line. Therefore, when a problem occurs, the on-site system sends information about the problem to the support center, and the support center can quickly respond to the problem based on this information, improving the service to parking users. be able to.

[0004]

By the way, there are various defects in the on-site system in the parking management system. For example, various parts that make up a mechanical parking lot are mechanically and electrically damaged or malfunctioned over time, or flooded due to heavy rain, snowfall due to heavy snow, or changes in weather conditions such as snowfall due to heavy snow or freezing due to low temperatures. Blockade,
There is a malfunction of the sensor or failure of various parts. Among the above problems, the parking lot management system fails to collect mechanical and electrical damages or malfunctions of various parts by continuously collecting various sensor information that detects the operation of various parts. Diagnosis and failure prediction are possible. However, in the parking lot management system, failure diagnosis and failure prediction cannot be performed for a failure due to a weather factor.

Further, in the case of mechanical or electrical damage or failure due to secular change, it is possible to limit the parts in which a defect occurs to some extent. Therefore, it is relatively easy to select in advance the parts required for countermeasures against the defect. You can However, in the case of a failure due to a weather factor, it is difficult to select necessary parts in advance because various parts may have problems depending on the weather conditions. In addition, when abnormal weather or the like occurs, in addition to repairing the defective part, related work such as pumping water, shoveling, and thawing may be required. However, the parking lot management system could not promptly deal with such related work.

Therefore, by referring to the meteorological condition by a generally provided weather forecast or the like, it is possible to detect that some trouble may occur in the field system in the parking lot management system. However, in recent years, particularly in urban areas, floods due to local heavy rains have occurred, and in general weather conditions, it may not be possible to accurately grasp the weather conditions around the parking lot.

[0007] Therefore, an object of the present invention is to provide a remote management system capable of grasping the weather condition in a field system equipped with mechanical equipment and promptly responding to a defect or the like due to the weather condition.

[0008]

A remote management system according to claim 1 of the present invention, which has solved the above-mentioned problems, provides a computer-controlled machine and a machine-equipment for remotely managing a machine-operated machine-equipment. A remote management system in which a field system for performing the above-mentioned operation management at the site of a machine facility and a support center that supports the field system in response to information about the operation management of the machine facility from the field system are connected by a communication line. And before
The on-site system monitors the weather conditions around the machinery and equipment.
The support center includes wide area weather information acquisition means for acquiring wide area weather information, and the support center includes the machine based on the wide area weather information acquired by the wide area weather information acquisition means. If it is determined that the surroundings of the equipment are in a predetermined weather condition, and if it is determined that the predetermined weather condition is met, the field system is informed
Notify via communication line,
And wherein the Rukoto to observe the weather situation in the vicinity of the machinery and equipment me.

According to the remote management system, the support center, the breadth acquired through wide-area weather information acquiring unit
It is possible to constantly monitor changes in the weather conditions around machinery and equipment based on regional meteorological information.
You can understand changes in weather conditions such as heavy snowfall and low temperatures. Therefore, this support center can quickly respond to a phenomenon (flooding, snowfall, freezing, etc.) due to a change in the weather condition around the mechanical equipment, and can support the field system.
Moreover, according to this remote management system, the field system
Then, the weather around the machinery and
You can observe the situation. Therefore, the support center
Determine that the surroundings of the machinery and equipment are in prescribed weather conditions.
Communication to the on-site system equipped with the mechanical equipment
By commanding the observation of weather conditions via the line,
It is possible to grasp accurate weather conditions around
Wear.

A remote management system according to a second aspect is the remote management system according to the first aspect , wherein the on-site system is a failure diagnosis and / or a failure due to a weather factor based on a weather condition observed by the weather condition observation means. It is characterized in that the field system includes failure diagnosis prediction means for performing prediction, and the field system transmits information on failure diagnosis by the failure diagnosis prediction means and / or failure prediction to the support center.

According to this remote management system, in the field system, the failure diagnosis and prediction means can perform the failure diagnosis and the failure prediction due to the weather factor in the mechanical equipment.
Therefore, in the support center, when the information on the failure diagnosis and the failure prediction is transmitted from the field system via the communication line, it is possible to promptly perform a necessary response to the field system based on this information.

A remote management system according to a third aspect is the remote management system according to the first or second aspect , wherein the mechanical equipment parks the vehicle and parks the vehicle in and out of the parking section. The vehicle is a mechanical parking lot facility, which is equipped with a vehicle entrance / exit unit and computer-controlled operation from vehicle entry to exit.

According to this remote management system, it is possible to promptly deal with a failure due to a weather factor in the mechanical parking facility and prevent the failure due to a weather factor.

The machine equipment is machine equipment operated by computer control, and includes, for example, mechanical parking lot equipment, chemical plants, port equipment, water and wastewater treatment equipment, large-scale construction equipment equipment, play equipment and the like. Further, the predetermined meteorological condition is a meteorological condition that may cause a failure such as a failure in mechanical equipment. For example, a typhoon, a tsunami, a predetermined amount or more of rainfall or snowfall, a predetermined temperature or lower (or higher). These are warnings, warnings, etc. regarding the temperature or weather. The setting of this predetermined weather condition may change depending on the installation location and installation conditions of the mechanical equipment, for example, when the mechanical equipment is in a cold area or in a warm area, or when the mechanical equipment is on the ground or underground. , Or when the machinery is in a flood prone area. Further, the periphery of the mechanical equipment includes not only around the mechanical equipment but also inside the mechanical equipment. In addition, the weather conditions include not only physical changes that occur in the atmosphere such as atmospheric pressure, temperature, humidity, rainfall, and snowfall, but also various conditions caused by these changes.
For example, the water level due to flooding, snowfall due to snowfall, freezing due to low temperature, etc. are also included.

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the remote management system according to the present invention will be described below with reference to the drawings.

The remote management system according to the present invention comprises a wide area weather information acquisition means for acquiring wide area weather information at a support center in order to enable failure diagnosis and failure prediction due to weather factors in mechanical equipment, Further, the field system is equipped with a weather condition observation means for observing detailed weather conditions around the mechanical equipment. Furthermore, the field system of this remote management system is provided with a failure diagnosis prediction means for performing failure diagnosis and failure prediction due to weather factors based on the observed weather conditions. In addition, this remote management system is applicable to various mechanical equipment that is operated by computer control, but in particular, it is a mechanical parking system that requires prompt response to minimize annoyance to users in the event of a failure. It is effective when applied to parking lot equipment.

In the present embodiment, the remote management system according to the present invention is applied to a parking lot management system for remotely managing a mechanical parking lot facility that is automatically operated by computer control. This parking lot management system collects information from the on-site system at the customer support center by connecting it to the customer support center through a public line by connecting the on-site system that performs operation management of mechanical parking lot facilities and the customer support center. Based on the support from the customer support center, we will promptly respond to breakdowns of mechanical parking facilities. In particular, this parking lot management system enables quick response to failure due to weather factors and prediction of failure due to weather factors, so that the customer support center can acquire wide-area weather information from the meteorological satellite and the Internet, and The system can observe the weather conditions around the mechanical parking facilities.

Now, the overall construction of the parking lot management system 1 will be described with reference to FIG. FIG. 1 is a system configuration diagram showing the overall configuration of a parking lot management system.

In the parking lot management system 1, the field system 2 and the customer support center 3 are ISDN [Integrate].
d Services Digital Network] Connected via a public line 4 such as a line. Further, in the parking lot management system 1, the customer support center 3, the database management center 5, and the design and manufacturing department 6 are connected via the in-house net 7, and the customer support center 3 uses the public line 4 to access the Internet. I can be connected. Further, in the parking lot management system 1, it is possible to connect via a public line 4 to mobile phones 8 and 9 having a function of connecting a service person or a parking lot user to the Internet I, and further through the public line 4. Notebook personal computer 1
It is also possible to connect to 0. In the present embodiment, the parking lot management system 1 corresponds to the remote management system described in the claims, the customer support center 3 corresponds to the support center described in the claims, and the public line 4 is used. It corresponds to the communication line described in the claims.

Incidentally, since the customer support center 3 is connected by the public line 4, the customer support center 3 may be arranged in the vicinity of the field system 2 or in a remote place. Further, the field system 2 may be one or plural. When there are plural on-site systems 2, the customer support center 3 remotely manages the plural on-site systems 2.

Here, referring to FIG. 2, the field system 2
An example of the mechanical parking facility 20 provided in the vehicle will be described. FIG. 2 is a perspective view of an example of a mechanical parking lot facility.

The mechanical parking lot facility 20 is provided with a parking portion 20a for storing a vehicle V underground and a vehicle V on the ground.
An entrance / exit section 20b is provided for entering and exiting the vehicle and for a parking lot user to get in and out of the vehicle V. In this embodiment, the mechanical parking lot facility 20 corresponds to the mechanical facility described in the claims.

The entry / exit section 20b is provided with an entry / exit opening 20c for entry / exit of the vehicle V and an entry / exit entry 20d for entry / exit of a parking lot user so as to change the direction of the vehicle V in the central portion. Is provided with a turntable 20e.

An ITV camera 20f for monitoring the entire entry / exit section 20b is provided at the upper part of the entry / exit section 20b, and a videophone 20g for bidirectionally transmitting and receiving video and audio is provided on the entrance / exit 20d side. It is installed on one side.

At the center of the turntable 20e, the vehicle V
The vehicle pallet 20h rises when the vehicle is loaded or unloaded. The vehicle pallet 20h can mount the vehicles V one by one and can rotate together with the turntable 20e. Further, a lift 20i is arranged below the turntable 20e. The lift 20i is the parking unit 20.
The vehicle pallet 20h is transferred between the parking section 20a and the entry / exit section 20b by moving up and down between a and the entry / exit section 20b.

The parking portion 20a is provided with a urethane roller 20j for moving the vehicle pallet 20h in a puzzle manner. The urethane roller 20j is driven by a motor (not shown) and can move the vehicle pallet 20h forward, backward, leftward and rightward.

Next, the field system 2 will be described.
The on-site system 2 is built in a parking lot (on-site) where the mechanical parking facility 20 is provided, and controls the mechanical parking facility 20 by computer and manages the operation of the mechanical parking facility 20. There is. Therefore, the field system 2 has a PLC [Programmable Logic Controller] 2
1, central management device 22, remote monitoring terminal 23, weather factor failure diagnosis prediction unit 24, weather information measurement analysis system 25,
The ITV camera 20f, the videophone 20g, the AV selector 26a, and the dial-up router 26 are configured by LAN (Local Area Network) connection via Ethernet (registered trademark) [Ethernet (registered trademark)] 27. In the field system 2, the dial-up router 26 is connected to the public line 4. A meteorological information collecting device 28 and a water level meter 29 are connected to the meteorological information measurement / analysis system 25. In the present embodiment, the weather factor failure diagnosis prediction unit 24 corresponds to the failure diagnosis prediction means described in the claims, and the weather information collection device 28.
And the water level gauge 29 corresponds to the meteorological condition observation means described in the claims.

By the way, in the field system 2, a paid parking lot is operated by the mechanical parking facility 20, but the operator of each parking lot may be the operator who operates the customer support center 3. However, it may be the owner of each parking lot. When the business operator of the parking lot is different from the business operator of the customer support center 3, the business operator of the parking lot entrusts the customer support center 3 with remote management of the parking lot. Therefore, in this case, the parking lot operator is a customer of the customer support center 3.

The PLC 21 will be described. PLC21
Are connected to a plurality of motor drivers 21a, ... And a plurality of sensors 21b, .. The sensors 21b, ... Are used as operation data when each motor or the like of the mechanical parking facility 20 actually operates. .. is a device controller that sends control signals to the motor drivers 21a, ... While inputting sensor signals from the. In addition, PLC21,
It also has a function of detecting a malfunction of each motor or the like based on the sensor signals input from the sensors 21b, .... Further, an operation panel 21c for administrator operation is connected to the PLC 21, and a reporting device (not shown) for reporting the site name and input contact information to the customer support center 3 by voice when a failure occurs is also installed. Has been done.

The motor drivers 21a, ... Are drivers for controlling the respective motors (not shown) for driving the turntable 20e, the lift 20i, the urethane roller 20j, etc. in the mechanical parking lot facility 20, respectively. is there. Further, the sensors 21b, ... Are devices for monitoring the operation of their respective motors and the like.

The central management device 22 will be described. The central control device 22 is a vehicle V in the mechanical parking lot facility 20.
Is a device that determines the route from the receipt to the exit of the product and gives an instruction to the PLC 21. Therefore, the central management device 22
Has a management screen (not shown) and a file (not shown) for storing operation data for automatically operating the mechanical parking facility 20.

The remote monitoring terminal 23 will be described. The remote monitoring terminal 23 is a site monitoring terminal having a data collection function, a defect monitoring function, a data transmission function, an external interface function, and a remote control function, and collects central management device collected data (operation data) and PLC.
It has a database that stores collected data (operation data) and failure diagnosis prediction information.

The data collection function is a function of collecting operation data managed by the central control unit 22, operation data acquired by the PLC 21, and failure diagnosis prediction information created by the weather factor failure diagnosis prediction unit 24. Daily data (daily data) in the operation data is collected regularly. Further, the data at the time of detecting a defect in the operation data and the failure diagnosis prediction information are collected each time.

The defect monitoring function is a function of monitoring the collected data and information for each collection. The data transmission function is a function of automatically transmitting the daily data stored in the database, data at the time of failure detection, and failure diagnosis prediction information. The daily data is transmitted with the management number of the site added at the designated time. The transmission time and the items in the statistical data to be transmitted can be set from the outside. The data at the time of failure detection is transmitted with the site management number added at the time of failure detection. The failure diagnosis prediction information is transmitted with a site management number added when the information is created.

The external interface function sends the collected data and information to the external interface of the field system 2 by TCP / IP [Transmission Control Protocol].
ol / Internet Protocol] as a base to convert to a suitable format. The remote control function is a function that is remotely controlled from the customer support center 3 or a service person of the maintenance company via the public line 4. This function is premised on that the remote monitoring terminal 23 is activated in advance.

The weather factor failure diagnosis prediction unit 24 will be described. The weather factor failure diagnosis prediction unit 24 has a function of causing the weather information measurement / analysis system 25 to collect weather information when receiving a start command from the weather factor failure prediction unit 33 of the customer support center 3. Therefore, the weather factor failure diagnosis prediction unit 24 sends an open command to the opening / closing drive unit 28c of the weather information collecting device 28 to open the lid 28b (see FIG. 3), and the weather information measurement / analysis system 25 receives the weather information. Send a collection start command. Then, the weather factor failure diagnosis prediction unit 24 receives the weather information from the weather information measurement / analysis system 25, and the PLC 21 detects the sensor 21.
When the operation data b, ... (Or the data relating to the defect) is transmitted, this operation data is also received. The weather factor failure diagnosis prediction unit 24 always receives the water level information from the weather information measurement / analysis system 25.

Further, the weather factor failure diagnosis prediction unit 24 is
Weather information from the weather information measurement and analysis system 25 and P
It has a function of creating failure diagnosis prediction information based on the operation data (or data relating to a defect) of the sensors 21b, ... From the LC 21. In addition, the meteorological factor failure diagnosis prediction unit 24 creates the failure diagnosis prediction information each time
It has a function of transmitting this information to the remote monitoring terminal 23. The failure diagnosis prediction information is failure information notifying that various parts of the mechanical parking facility 20 have failed due to meteorological factors such as low temperature, high temperature, heavy rain, and heavy snow, and a failure such as failure due to meteorological factors may occur. It is prediction information that predicts that there is.

The failure information is information determined from the operation data of the sensors 21b, ... And is information on various parts of the mechanical parking lot facility 20, such as a motor, which has a failure. If no failure is determined from the operation data of the sensors 21b, ..., This failure information has no information.

The prediction information is information determined from weather information, and is information indicating that the weather condition is such that a malfunction such as a failure may occur in the mechanical parking lot facility 20. The prediction information includes, for example, rainfall alarm information, rainfall prediction alarm information, snowfall alarm information, snowfall prediction alarm information, low temperature alarm information, freezing prediction alarm information, water level alarm information, and the like. The rainfall alarm information is alarm information when the measured rainfall amount exceeds a set value, and is information that predicts the risk of inundation or the like. The rainfall prediction alarm information is alarm information when the increment of the rainfall amount per unit time (or the rainfall amount per unit time) exceeds a set value, and is information that predicts the risk of inundation or the like. The snowfall alarm information is alarm information when the measured snowfall amount exceeds a set value, and is information that predicts the possibility that the vehicle V cannot enter or leave the entry / exit port 20c due to snowfall. The snowfall prediction alarm information is alarm information when the increment of the snowfall amount per unit time (or the snowfall amount per unit time) exceeds the set value, and the vehicle V cannot enter or leave the entry / exit port 20c due to snowfall. This is information that predicts the possibility of possibility. The low temperature alarm information is alarm information when the measured temperature falls below the set value,
This is information that predicts the risk of motor abnormality or freezing due to low temperatures. The freezing prediction alarm information is alarm information when the measured temperature falls below the set value during the set period, and is information that predicts the risk of freezing. The water level alarm information is
It is alarm information when the water level is measured even a little,
This is the information that informs the inundation. By the way, if the mechanical parking lot facility 20 is flooded, a motor failure, a sensor erroneous detection,
Problems such as deterioration of each part occur.

When the weather factor failure diagnosis prediction unit 24 receives a stop command from the weather factor failure prediction unit 33 of the customer support center 3, the weather information measurement / analysis system 2
It has a function to end the collection of weather information from 5. Therefore, the weather factor failure diagnosis prediction unit 24 transmits a close command to the opening / closing drive unit 28c of the weather information collecting device 28 to send the lid 28.
While closing b (see FIG. 3), a weather information collection end command is transmitted to the weather information measurement / analysis system 25.

The weather information measurement / analysis system 25 will be described. The meteorological information measurement / analysis system 25 has a function of receiving the measurement data of the humidity, the atmospheric pressure, the temperature, the rainfall amount, and the snowfall amount from the meteorological information collection device 28 when receiving the collection start command from the meteorological factor failure diagnosis prediction unit 24. . Furthermore, the meteorological information measurement / analysis system 25 calculates the humidity, atmospheric pressure, temperature, rainfall and snowfall amount per unit time, and the increase / decrease amount thereof, and counts the low temperature time below the set value to determine the weather condition. Has the function of analyzing. And
The meteorological information measurement / analysis system 25 has a function of transmitting meteorological measurement data and analysis results as meteorological information to the meteorological factor failure diagnosis prediction unit 24.

Further, the meteorological information measurement / analysis system 25 is
When receiving the collection end command from the weather factor failure diagnosis prediction unit 24, it has a function of ending the intake of the measurement data of the weather, the analysis, and the transmission of the weather information.

Furthermore, the meteorological information measurement / analysis system 25
Has a function of constantly taking in water level measurement data from the water level gauge 29 and monitoring inundation in the mechanical parking lot facility 20. The meteorological information measurement / analysis system 25 has a function of transmitting to the meteorological factor failure diagnosis prediction unit 24 as water level information when the water level is a little. Even if the weather around the mechanical parking lot 20 is not enough to cause flooding, it is necessary to constantly monitor the inundation, but in the case of heavy rainfall in the upstream of the mechanical parking lot 20, there is a risk of flooding downstream of the river. Because there is.

The weather information collecting device 28 will be described with reference to FIG. FIG. 3 is a schematic configuration diagram of the meteorological information collecting device. The weather information collecting device 28 is installed outdoors near the mechanical parking facility 20, and
It is a device for observing the weather conditions around. The meteorological information collecting device 28 measures the humidity, atmospheric pressure, temperature, rainfall and snowfall, and the measured data is used as the meteorological information measurement and analysis system 2
Send to 5. Therefore, the weather information collecting device 28
It comprises a housing box 28a, a lid 28b, an opening / closing drive unit 28c, an outside air hygrometer 28d, a barometer 28e, an outside air thermometer 28f and a rainfall / snowfall meter 28g.

The storage box 28a is a box having an open top, and has an outside air hygrometer 28d, a barometer 28e, and an outside air thermometer 28.
f and rainfall / snowfall meter 28g are stored. Lid 28b
Is a lid of the storage box 28a. The inside of the storage box 28a is closed by closing the upper opening of the storage box 28a, and the inside of the storage box 28a is exposed to the outside air by opening the upper opening of the storage box 28a. Expose. Open / close drive unit 2
Reference numeral 8c is a drive unit for opening and closing the lid 28b, and the lid 28b is opened by an opening command from the weather factor failure diagnosis prediction unit 24.
Is driven so as to open, and the lid 28b is driven so as to be closed by a closing command. In this way, the storage box 2 is closed by the lid 28b.
The reason why 8a is opened and closed is to protect the outside air hygrometer 28d, the barometer 28e, the outside air thermometer 28f, and the rainfall / snow amount gauge 28g from an outdoor bad environment except when observing weather conditions. This is especially effective in urban areas, where there is much exhaust gas and dust.

The outside air hygrometer 28d is a measuring instrument for measuring the humidity of the outside air, and outputs the measured humidity as an electric signal. The barometer 28e is a measuring instrument that measures atmospheric pressure, and outputs the measured atmospheric pressure as an electric signal. Outside temperature thermometer 28
f is a measuring device that measures the temperature of the outside air, and outputs the measured temperature as an electric signal. 28g total rainfall and snowfall
Is a measuring instrument for measuring rainfall and snowfall, and outputs the measured rainfall and snowfall as electric signals. These measuring instruments 28d to 28g transmit the measured data to the meteorological information measurement / analysis system 25.

The water level meter 29 is a measuring instrument installed at the bottom of the mechanical parking lot equipment 20 for measuring the water level.
The measured water level is output as an electric signal. Then, the water level gauge 29 transmits the measured data to the meteorological information measurement / analysis system 25.

The dial-up router 26 will be described. The dial-up router 26 is a device that permits connection in response to an incoming call request (connection request) from outside the field system 2. This incoming request requires PPP [Point-to-
Point Protocol] connection, telephone connection. The dial-up router 26 sets a dedicated incoming call number for each of these incoming requests, authenticates the caller's number notification, and then permits the connection.

Next, the customer support center 3 will be described. The customer support center 3 is built in a place away from the parking lot (on-site), manages all reports regarding parking lot defects, listens to the contents of the reports, analyzes the defects, and performs maintenance as necessary. It supports the on-site system 2 by making a dispatch request to the company. Therefore, the customer support center 3
The I [Computer Telephony Integration] server 30, the centralized monitoring terminals 31 and 31, the plasma display 32, the weather factor failure prediction unit 33, and the satellite image reception analysis system 34 are connected by a LAN 35. A meteorological satellite antenna 36 is connected to the satellite image reception analysis system 34. The customer support center 3 supports the on-site system 2 with a 24-hour resident system. Further, in the customer support center 3, a procurement department for procuring and shipping repair parts is also installed. In this embodiment, the meteorological satellite antenna 36 corresponds to one of the wide area meteorological information acquisition means described in the claims.

The CTI server 30 will be described. CT
The I server 30 is a receiving server for receiving information on the operation management of the mechanical parking lot facility 20 from the on-site system 2 and fault reports (fault data, fault diagnosis prediction information, etc.), and a schedule table of the customer support center 3. Also, it has a function as a transmission server for transmitting an email to the mobile phone 8 of the service person in charge. There are automatic notifications from the on-site system 2 via PPP connection, audio notifications from a notification device installed on the PLC 21, on-site managers' offices at parking lots, or telephone calls from parking lot users, and the CTI server can be used as a malfunction report. At 30, all of these reports are accepted.

Further, the CTI server 30 has a function of connecting to the Internet I and acquiring wide area weather information from the weather information distribution site W. The acquired weather information is transmitted to the weather factor failure prediction unit 33. By the way,
The weather information distribution site W is a site that distributes wide-area weather information and weather forecasts via the Internet I, and is operated by the Meteorological Agency and the private sector. Therefore, in the present embodiment, the CTI server 30 also has the wide range described in the claims.
It corresponds to one of the regional weather information acquisition means.

Further, the CTI server 30 is also provided with a videophone 30a. This video phone 30a
When a malfunction is reported, the customer support center 3 sends an image of the entrance / exit section 20b in the parking lot (see FIG. 3), or a service person dispatched to repair the malfunction or an on-site worker malfunctions. It is used not only for acquiring image information in the vicinity, but also for calling the manager of the parking lot.

The centralized monitoring terminals 31, 31 will be described. When the CTI server 30 receives a defect report or alarm information from the weather factor failure prediction unit 33, the centralized monitoring terminals 31, 31 support the defect response work based on the defect data and alarm information transmitted together with the report. It is a site support terminal that sends support request information for requesting to the relevant departments. The centralized monitoring terminals 31 and 31 are efficiently handled by the person in charge while referring to the case information, various history information, and the data and information relating to the failure from the remote monitoring terminal 23 when a problem is reported from a parking lot user or the like. It has a built-in CS application. In the present embodiment, in order to deal with defect notification and alarm information reception,
Two centralized monitoring terminals 31, 31 are provided. The centralized monitoring terminals 31 and 31 are also provided with telephones (not shown) for responding to telephone calls from parking lot site managers and parking lot users. However, it is considered that the notification frequency is low, and routing control or the like is not performed, and either one of the two telephones rings preferentially or simultaneously.

The plasma display 32 will be described. The plasma display 32 switches and displays the image received from the videophone 30a and the image displayed on the screen of the centralized monitoring terminal 31.

The weather factor failure prediction unit 33 will be described. The weather factor failure prediction unit 33 transmits alarm information to the centralized monitoring terminal 31 and stores the alarm information when the remotely controlled parking lot is determined to have a predetermined weather condition based on wide area weather information. It has a function of observing detailed weather conditions in the on-site system 2 of the parking lot. Therefore, the weather factor failure prediction unit 33 uses the satellite alarm information from the satellite image reception analysis system 34 and the CTI server 3.
The weather information of the weather information distribution site W incorporated in 0 is received, and the parking lot information from the database management server 50 is captured. Each time the meteorological factor failure prediction unit 33 updates the meteorological information of the meteorological information distribution site W, the meteorological factor failure prediction unit 33 remotely manages the meteorological warning and warning in an area, a low temperature area, or an area such as a rainfall or snowfall area. If there is a parking lot that is open, site alarm information including weather information and parking lot installation location information is created.

Further, when there is satellite alarm information and / or site alarm information, the weather factor failure prediction unit 33 collects detailed weather information around the relevant parking lot and conducts failure analysis based on the collected data. Judge as necessary. Therefore, the weather factor failure prediction unit 33 transmits satellite alarm information or / and site alarm information as alarm information to the centralized monitoring terminal 31 and issues a start command to the weather factor failure diagnosis prediction unit of the field system 2 of the corresponding parking lot. 24 and stores the alarm information. If the latest satellite alarm information or / and site alarm information is not included in the stored alarm information, the weather factor failure prediction unit 33 collects detailed weather information around the corresponding parking lot. And it is judged that there is no need for failure analysis based on the collected data. Therefore, the weather factor failure prediction unit 33 transmits a stop command to the weather factor failure diagnosis prediction unit 24 of the applicable field system 2 of the parking lot, and further erases the stored alarm information. In the present embodiment, the weather conditions in which the satellite alarm information and the site alarm information are created correspond to the predetermined weather conditions described in the claims.

The satellite image reception analysis system 34 will be described. The satellite image reception analysis system 34 is a meteorological satellite S.
In the case where the parking lot that is remotely managed based on the image data of 1) has a predetermined weather condition, it has a function of creating alarm information and transmitting the information to the weather factor failure prediction unit 33. Therefore, the satellite image reception analysis system 34 uses the weather satellite antenna 3 in order to analyze changes in the weather conditions in a wide area.
6 is provided. Then, the satellite image reception analysis system 34
Captures the image data captured by the weather satellite S received by the weather satellite antenna 36 and captures the parking lot information from the database management server 50. The satellite image reception analysis system 34 analyzes the moving state of clouds, the area and amount of rainfall, the area and amount of snowfall, the ground surface temperature, etc. based on the image data. Furthermore, the satellite image reception analysis system 34, based on the analysis result, if there is a managed parking lot in a low temperature area or an area such as a rainfall or snowfall area, the weather information and the parking lot are used. Create satellite alarm information including installation location information. Then, the satellite image reception analysis system 34 transmits the satellite alarm information to the weather factor failure prediction unit 33.

By the way, the meteorological satellite S is a geostationary satellite and takes a cloud image of the earth. And the meteorological satellite S
Sends this cloud image data to the earth as radio waves.

The LAN 35 will be described. LAN35
Is connected to the LAN 52 of the database management center 5 and the LAN 61 of the design and manufacturing department 6 via the in-house network 7. Therefore, the customer support center 3 can contact these bases.

Next, the database management center 5 will be described. The database management center 5 is configured by connecting the database management server 50 and the mail server 51 via a LAN 52. LAN5
2, a WEB server (not shown) and Notes (“Notes” is a registered trademark of Lotus Company, USA).
A server (not shown) is connected.

The database management server 50 stores and manages the data relating to defects transmitted from the field system 2, failure diagnosis prediction information, customer information, and parking lot information such as installation location and installation conditions in a database. Is the server. Mail server 51
Is a server for sending mails to related departments.

The WEB server is the central monitoring terminals 31, 3
In order to cooperate with the CS application installed in 1, the display part of the received information such as the data about the defect and the failure diagnosis prediction information is JAVA (“JAVA” is
It is a registered trademark of Sun Microsystems, Inc., USA. ) Is a server in which a WEB application is built.

The Notes server is the central monitoring terminals 31, 3
It is a server for exchanging data between a database whose registration has been updated by the CS application installed in 1 and a database for employees to refer to and register.

Next, the design and manufacturing section 6 will be described. In the design and manufacturing department 6, the personal computer 60 is a LAN
They are connected by 61. The personal computer 60 is handled by a programmer who has created a control program for the mechanical parking facility 20 and a management program for the field system 2.

Next, the mobile phones 8 and 9 will be described.
The mobile phones 8 and 9 are mobile phones having a function of connecting to the Internet I. The mobile phone 8 is a mobile phone carried by a serviceman of a maintenance company, and the mobile phone 9 is a mobile phone carried by a parking lot user.

Next, the notebook personal computer 1
0 will be described. The notebook personal computer 10 is carried by, for example, a creator of a control program of the mechanical parking facility 20 or a management program of the field system 2, and the program is connected to the public line 4 to store the program. For sending to 2,
Alternatively, it is carried by a serviceman of a maintenance company and is used for connecting to the public line 4 and transmitting data relating to a defect, failure diagnosis prediction information, and the like.

Now, with reference to FIG. 1 to FIG. 3, among the operations in the parking lot management system 1, an operation relating to a failure due to a weather factor will be described. Here, the processing in the weather factor failure prediction unit 33 of the customer support center 3, the processing in the weather factor failure diagnosis prediction unit 24 of the field system 2 and the work of dealing with the failure diagnosis prediction by the weather factor in the customer support center 3 will be described. .

First, the processing in the weather factor failure prediction unit 33 of the customer support center 3 will be described with reference to the flowchart of FIG. FIG. 4 is a flowchart showing the processing in the weather factor failure prediction unit.

The weather factor failure prediction unit 33 is always ready to receive information from the satellite image reception analysis system 34. Upon receiving the satellite alarm information from the satellite image reception analysis system 34, the weather factor failure prediction unit 33 recognizes the installation location of the corresponding parking lot from the satellite alarm information (S1).

In the weather factor failure prediction unit 33, the CT
The information on the weather information distribution site W can be received from the I server 30, and the data regarding the parking lot is fetched from the database management server 50. The meteorological factor failure prediction unit 33 confirms the meteorological information from the meteorological information distribution site W and the information about the parking lot, and creates site alarm information in the case of the above conditions (S2).

Then, the weather factor failure prediction unit 33 determines whether or not there is new information in the received satellite alarm information and / or the created site alarm information (S3). If there is no new information, the process proceeds from S4 to S6 without performing the process from S4.

If there is new information, the weather factor failure prediction unit 33 sends the new satellite alarm information and / or site alarm information as alarm information to the centralized monitoring terminal 31 (S4) . With this information, the centralized monitoring terminal 31 can recognize detailed weather information and recognize the parking lot where failure prediction is performed due to weather factors.

Subsequently, the weather factor failure prediction unit 33 predicts the weather factor failure diagnosis of the parking lot (site system 2) based on the parking lot information included in the new satellite alarm information and / or site alarm information. A start command is transmitted to the unit 24 (S5). By this transmission, the relevant field system 2 starts collecting detailed weather information, creates failure diagnosis prediction information based on the weather information, and further transmits the information to the centralized monitoring terminal 31. As a result, the customer support center 3 collects information on failure diagnosis and failure prediction based on accurate weather information at each parking lot, and can deal with defects due to weather factors.

Further, the weather factor failure prediction unit 33 stores new satellite alarm information and / or site alarm information as alarm information (S6).

After storage, the weather factor failure prediction unit 33 compares and stores all the parking lots in the stored alarm information with the latest satellite alarm information and all the parking lots in the site alarm information. It is determined whether or not there is a parking lot that can be canceled in the alarm information (S
7). That is, the stored alarm information includes the alarm information of all the parking lots determined to need to collect weather information around the parking lot. In addition, the latest satellite alarm information and site alarm information include the alarm information of the parking lot at the time when it is determined that it is necessary to collect the weather information around the parking lot. Therefore, the stored alarm information may include the alarm information of the parking lot which is not required at present to collect the weather information around the parking lot. Therefore, the alarm information of the unnecessary parking lot is deleted, and the collection of the weather information at the corresponding parking lot (site system 2) is ended. By the way, the parking lot where the collection of the weather information is finished is a parking lot in which the weather condition is good in the wide area weather information and there is no fear of malfunction such as a failure due to a weather factor.

If all the parking lots match in S7, it can be determined that the weather information needs to be collected for all the parking lots of the stored alarm information, so there is no parking lot that can be released. Therefore, the weather factor failure prediction unit 33 returns to the process of S1 as it is and repeatedly executes the above-described process.

On the other hand, if there is a parking lot that does not match in the comparison of S7, it can be determined that there is a parking lot that does not need to collect weather information among the parking lots of the stored alarm information. The parking lot may be canceled so that the parking lot may be released. Therefore, the weather factor failure prediction unit 33 deletes the alarm information of the parking lot that may be released, and the weather factor failure diagnosis prediction unit 2 of the parking lot (site system 2) that may be released.
A stop command is transmitted to 4 (S8). After the transmission, the weather factor failure prediction unit 33 returns to the process of S1 and repeatedly executes the above-described process.

Next, the processing in the weather factor failure diagnosis prediction unit 24 of the field system 2 will be described with reference to the flowchart of FIG. FIG. 5 is a flowchart showing the processing in the weather factor failure diagnosis prediction unit.

The weather factor failure diagnosis predicting unit 24 is always waiting for the activation command from the weather factor failure predicting unit 33 of the customer support center 3 (S10).

When the start command is received, the weather factor failure diagnosis prediction unit 24 sends an open command to the weather information collecting device 28 and a collection start command to the weather information measurement / analysis system 25 (S11). Then, in the meteorological information collecting device 28, the lid 28b is opened by the opening / closing drive unit 28c, and the outside air hygrometer 28d, the barometer 28e, and the outside air thermometer 28
f and the rainfall / snowfall meter 28g start measuring.

Next, the weather factor failure diagnosis prediction unit 24
While receiving the weather information from the weather information measurement / analysis system 25 (S12), the PLC 21 causes the sensor 21b, ...
When the operation data of (or data relating to a defect) is transmitted, this operation data is also received.

Then, the weather factor failure diagnosis prediction unit 24 is
Failure diagnosis prediction information is created based on the received weather information (S13). By the way, this failure diagnosis prediction information is
It is not created if there is no corresponding failure information or prediction information.

The weather factor failure diagnosis prediction unit 24 determines whether there is failure diagnosis prediction information (S14). And
When there is no failure diagnosis prediction information, the weather factor failure diagnosis prediction unit 24 proceeds to the processing of S16. On the other hand, when there is failure diagnosis prediction information, the weather factor failure diagnosis prediction unit 24 transmits this failure diagnosis prediction information to the remote monitoring terminal 23 (S).
15). Then, the remote monitoring terminal 23 immediately transmits the failure diagnosis prediction information to the centralized monitoring terminal 31 of the customer support center 3. At this time, the weather factor failure diagnosis prediction unit 24 can also send the failure diagnosis prediction information to the central management device 22 via the Ethernet 27. As a result, the central management device 22 can automatically move the vehicle pallet 20h to the uppermost position, which is the retracted position, for example, at the time of a heavy rain alarm.

Then, the weather factor failure diagnosis prediction unit 24
It is confirmed that the stop instruction is received from the weather factor failure prediction unit 33 of the customer support center 3 (S16). If not received, the weather factor failure diagnosis prediction unit 24
Returns to the processing of S12 in order to continue collecting weather information and creating failure diagnosis prediction information. On the other hand, if received, the weather factor failure diagnosis prediction unit 24 transmits a close command to the weather information collection device 28 in order to end the collection of weather information and the creation of failure diagnosis prediction information, and A collection end command is transmitted to the information measurement / analysis system 25 (S17). Then, in the meteorological information collecting device 28, the lid 28b is closed by the opening / closing drive unit 28c, and the outside air hygrometer 28d, the barometer 28e, the outside air thermometer 28f, and the rainfall / snowfall meter 28g finish measuring. After the transmission, the weather information collecting device 28 returns to the process of S10 and waits for the activation command from the weather factor failure prediction unit 33 to be received.

Finally, with reference to FIG. 6, a description will be given of the work performed by the customer support center 3 when a failure diagnosis prediction due to a weather factor is received.

In the field system 2, as described above, the weather condition is observed by the instruction from the customer support center 3 and the failure diagnosis prediction information is created (W1). Immediately after the creation, the field system 2 automatically reports the failure diagnosis prediction information (W2).

When the customer support center 3 receives the automatic notification, the CTI server 30 authenticates the connection permission as in the case of receiving the daily statistical data. In particular, in the case of a notification notifying the occurrence of a failure such as reception of failure diagnosis prediction information, the CTI server 30 generates an alarm sound and transfers the information at the time of the failure to the central monitoring terminal 31.

The failure diagnosis prediction information is transmitted to the database management server 50 via the in-house network 7 and LAN 52. Further, the failure diagnosis prediction information is sent from the mail server 51 to the personal computer 60 such as the design / manufacturing section 6 via the in-house network 7 and the LAN 61, and is fed back to the design / manufacturing section 6.

The assistance in the event of trouble such as failure diagnosis prediction is performed mainly by the CS application installed in the centralized monitoring terminal 31, and the screen of this CS application is composed of the site history and the case list. . The site history is composed of maintenance manuals, drawing information, and collected data. The case list is composed of spare parts inventory information, manager settings, and a map. In the case of automatic notification, first, the case list of the field system 2 is displayed on the CS application screen (W
3).

Incidentally, a management number, a site name, a model, an address, etc. are displayed on the case list screen. Also, on the left side of this screen, the site history display, as management number information,
Buttons for maintenance manual, drawing information, and collected data are displayed, and spare part information, map, manager, and end buttons are displayed below them. Then, by clicking each button, desired data is displayed.

For example, when the site history display button displayed on the upper left of the case list screen is clicked, the site history screen is displayed. The site history screen is composed of screens of item information, contact information, defect history and maintenance history. Further, the maintenance / inspection company (maintenance company), site manager, management company, and owner information corresponding to the item are displayed in the upper part of the screen. A TEL call button is also displayed on this screen, and by clicking this button, it is possible to call the other party and talk. When the operator determines that the reported defect is a new defect, a new defect button is clicked to create a new defect record.

Further, as described above, in addition to the automatic notification, the notification is made by a voice from a notification device installed in the PLC 21, a telephone notification from a parking lot on-site manager room or a parking lot user. is there. In the case of voice notification, the caller ID is identified and the call content is automatically recorded. Further, in the case of a telephone call, when the site can be identified by the caller number, a modal dialog is displayed, and the site history screen of the matching case is displayed after the operator confirms the automatic screen switching. On the other hand, when it is impossible to identify the site by the caller number by telephone call, the operator identifies the site from the case list screen and displays this site history screen.

Then, in the customer support center 3,
On the basis of the failure diagnosis prediction information, the measure of the weather factor for grasping the failure content from the failure information and preventing the failure from the prediction information is examined (W4). If a failure has already occurred, the customer support center 3 requests the technician of the design and manufacturing department 6 for technical support as necessary (W5), and procures repair parts from the procurement department in the customer support center 3. , Request shipping (W6). In response to this request, the design and manufacturing department 6 provides technical support (W
7) The procurement department checks the remaining number of maintenance parts and automatically places an order when there is no stock (W8).

Furthermore, in the customer support center 3,
From the forecast information, consider the necessary measures against the defects that are or will occur due to weather factors. For example, in the case of rainfall alarm information, rainfall prediction alarm information, and water level alarm information, consider the need for a water pump, a dryer, etc., and in the case of snowfall alarm information and snowfall prediction alarm information, the need for snow removal tools Sex,
In the case of low temperature alarm information and freeze prediction alarm information, consider the need for a heater. As a result of the examination, the customer support center 3 examines whether or not the work in the field system 2 is necessary in order to prevent malfunction such as breakdown.
The maintenance company may carry out these examinations by sending the failure diagnosis prediction information directly to the maintenance company.

Then, in the customer support center 3,
When a failure has already occurred or when it is determined that work to prevent malfunctions in the on-site system 2 is necessary, the operator calls the maintenance company to request a dispatch, or calls the mobile phone 8 of the service person directly ( W9). In this telephone contact, in addition to the failure condition or the weather condition based on the failure diagnosis prediction information, the information of the equipment necessary for the above-mentioned examination is also notified.

When the service person arrives at the site, the customer support center 3 makes a local arrival report by the service person with the maintenance company (service person) (W10), and gives a trouble recovery instruction (W1).
1). Then, the serviceman interviewed the local situation,
Site confirmation and field survey will be conducted (W12). In addition, in the case of a failure, the service person will replace the failed part, etc., and / or in the case of failure prevention measures, use various devices to prevent phenomena (flooding, snowfall, freezing, etc.) due to meteorological factors. Countermeasures are taken and recovery measures are taken (W1
2). After the completion of the recovery measures, the service person reports the recovery completion to the customer support center 3 (W13). These contacts may be made by phone or CT
It is performed between the I server 30 and the notebook personal computer 10 or the mobile phone 8 carried by the service person. Each device may be prepared in advance in each parking lot or may be one from a maintenance company.

When there is a worker at the site (parking lot), the customer support center 3 can give a work instruction to the worker by telephone or a reporter to take recovery measures. In this case, it is necessary that equipment such as a water pump, a dryer, a snow removal tool, and a heater be prepared in advance in each parking lot. In addition, each of these devices,
It will be prepared according to the weather conditions at the parking lot installation location.

Further, the service person performs service operation and witness confirmation is performed (W14). When the service person confirms that the operation is normal, a normal operation confirmation report is given (W1
5) The work content is reported (W16).

The maintenance company prepares a seconded report (W17), and the customer support center 3
Sent to. The customer support center 3 creates a trouble report based on this seconded report (W1
8). Further, the maintenance company notifies the customer by a report (W19).

Further, in the customer support center 3,
A detailed report is created as needed (W20), and the customer is contacted (W21).

According to the parking lot management system 1, since the customer support center 3 can collect wide-area weather information from the weather satellite S and the weather information distribution site W, the remote management based on the weather information is available. You can grasp the weather conditions at the parking lot. Therefore, the customer support center 3 can instruct the on-site system 2 having bad weather conditions to collect detailed weather information on the on-site system 2 via the public line 4.

Further, according to the parking lot management system 1, in the field system 2, the meteorological information collecting device 28 and the water level meter 29
With this, it is possible to observe the weather condition around the mechanical parking lot facility 20, and it is possible to perform failure diagnosis and failure prediction due to weather factors based on the observed weather condition. And
The on-site system 2 can immediately transmit information on failure diagnosis and failure prediction due to these meteorological factors to the customer support center 3 via the public line 4.

As a result, in the parking lot management system 1, even if various phenomena (flooding, snowfall, freezing, etc.) occur in the parking lots scattered all over the country due to meteorological factors, It is possible to respond according to the phenomenon. Therefore, according to the parking lot management system 1, not only can the mechanical parking lot facility 20 be repaired promptly, but the mechanical parking lot facility 20 can be prevented from malfunctioning. As a result, it is possible to eliminate the inconvenience to the parking lot user as soon as possible and prevent the inconvenience to the parking lot user in advance.

Further, since the weather information collecting apparatus 28 of the field system 2 is provided with the lid 28b and the opening / closing drive section 28c,
At the time of non-measurement, each of the measuring instruments 28d to 28g can be protected from an external adverse environment. As a result, each measuring device 28d
Failures of up to 28 g are reduced, and the durability of the weather information collecting device 28 is improved.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-mentioned embodiments and can be carried out in various forms. For example, in the present embodiment, the predetermined meteorological condition is the meteorological condition when the satellite alarm information or the site alarm information is created, but the present invention is not limited to this condition, and the location condition of the parking lot and the provided parts Various conditions may be set according to the parking lot in consideration of characteristics and the like. Further, although an example of the failure diagnosis prediction information is shown in the present embodiment, the present invention is not limited to this example, and various information may be set corresponding to the parking lot. Further, in the present embodiment, a public line such as ISDN is used as the communication line, but other communication lines such as a dedicated line may be used. Further, in the present embodiment, devices (pumps, heaters, etc.) for solving each phenomenon caused by weather factors are handled by the work by the service person or the worker, but each device which can be remotely controlled is provided in each parking lot. By doing so, the weather factor failure diagnosis prediction unit 2 of the field system 2
4 or the weather factor failure prediction unit 33 of the customer support center 3 may be configured to automatically operate by remote control.

Further, in the present embodiment, the customer support center is configured to acquire the weather information from the weather satellite and the weather information distribution site. However, the weather information may be acquired from either one, or the weather of the television broadcast. You may use forecast etc. Further, in the present embodiment, each measuring instrument is housed in the meteorological information collecting device and can be opened and closed by the lid, and the weather condition is observed only when there is a command from the customer support center. It may be exposed to the outside air, and may be configured to constantly observe the weather condition by each measuring instrument. Further, in the present embodiment, the remote management system according to the present invention is applied to the parking lot management system for remotely managing the mechanical parking lot facility, but it is a chemical plant, a port facility, a water and wastewater treatment facility, a large construction machine facility, a game. It may be applied to a system for remotely managing other mechanical equipment such as equipment.

[0107]

The remote management system according to claim 1 of the present invention can grasp the change of the weather condition around the mechanical equipment in the support center, so that the support center can promptly set the field system according to the change of the weather condition. Can help. As a result, the serviceability of the remote management system to the field system is improved. Moreover, the site
The system can be used to observe the weather conditions around the mechanical equipment.
Since it is possible to perform
If it is judged that the area is in the prescribed weather condition,
By observing the
It is possible to grasp the exact weather conditions.

Since the remote management system according to claim 2 of the present invention can perform failure diagnosis and failure prediction due to meteorological factors in the field system, the support center can use this failure diagnosis and failure prediction information from the field system. Based on this, it is possible to promptly take necessary measures for the field system.

The remote management system according to claim 3 of the present invention can promptly deal with a failure due to a weather factor in the mechanical parking lot facility and can prevent the failure due to a weather factor.

[Brief description of drawings]

FIG. 1 is a system configuration diagram showing an overall configuration of a parking lot management system according to the present embodiment.

FIG. 2 is a perspective view of an example of a mechanical parking lot facility according to the present embodiment.

FIG. 3 is a schematic configuration diagram of the meteorological information collection device of FIG.

FIG. 4 is a flowchart showing processing in a weather factor failure prediction unit of FIG. 1.

5 is a flowchart showing processing in a weather factor failure diagnosis prediction unit in FIG. 1. FIG.

FIG. 6 is an explanatory diagram showing a work performed by a customer support center for failure diagnosis prediction due to a weather factor according to the present embodiment.

[Explanation of symbols]

1 ... Parking lot management system (remote management system) 2 ... Field system 3 ... Customer support center (support center) 4 ... Public line (communication line) 20 ... Mechanical parking lot facility ( Mechanical equipment) 20a ... Parking section 20b ... Entry / exit section 24 ... Meteorological factor failure diagnosis prediction section (failure diagnosis prediction means) 25 ... Meteorological information measurement / analysis system 28 ... Meteorological information collection device ( Meteorological situation observation means) 28d ... outside air hygrometer 28e ... barometer 28f ... outside air thermometer 28g ... rainfall / snowfall meter 29 ... water level meter (meteorological situation observation means) 30 ... CTI server (global weather information acquiring means) 33 ... weather factors failure prediction unit 34 ... satellite image receiving analyzing system 36 ... meteorological satellite antenna (global weather information acquiring means) I ... Internet S · - weather satellite W ··· weather information distribution site

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI // G08G 1/14 G08G 1/14 A (58) Fields investigated (Int.Cl. ⁷ , DB name) G05B 23/00- 23/02 G06F 17/60 G06F 19/00 H04M 11/00

Claims (3)

(57) [Claims] 1. A site system for performing the computer control and the operation management of the machine facility at the site of the machine facility for remotely managing the machine facility operated by computer control, and the operation of the machine facility from the site system. A remote management system in which a support center supporting the on-site system corresponding to management information is connected by a communication line, and the on- site system indicates a weather condition around the mechanical equipment.
With weather conditions observation means for observing, said support center comprises a wide-area air <br/> elephant information acquiring means for acquiring the global weather information, wherein the support center, wide-area weather information acquired by the wide-area weather information acquiring unit Based on the above, it is determined whether or not the surroundings of the mechanical equipment are in a predetermined weather condition, and when it is determined that the predetermined weather condition is satisfied, the field system is notified of the
Notify via the communication line, and by the weather condition observation means
Remote management system according to claim Rukoto to observe the weather situation around the machinery and equipment. 2. The on-site system includes failure diagnosis prediction means for performing failure diagnosis or / and failure prediction based on a meteorological factor based on the meteorological condition observed by the meteorological condition observation means, and the on-site system comprises the failure diagnosis. The remote management system according to claim 1 , wherein information of failure diagnosis or / and failure prediction by the prediction means is transmitted to the support center. 3. The mechanical equipment comprises a parking section for parking a vehicle and an entry / exit section for loading / unloading the vehicle to / from the parking section, and the operation from entry to exit of the vehicle is computer-controlled. The remote management system according to claim 1 or 2 , which is a mechanical parking facility.