JP2019207571A - Commodity sales data processing device and program - Google Patents

Abstract

To improve efficiency of accounting when a customer purchases a purchase limited commodity.SOLUTION: The commodity sales data processing device includes first information input means for inputting information corresponding to a clerk, second information input means for inputting information corresponding to a customer, and processing means for executing different processing depending on a case where specific information is input by the first information input means and a case where the specific information is input by the second information input means.SELECTED DRAWING: Figure 19

Description

  The present invention relates to a merchandise sales data processing apparatus and program.

  The following POS systems are known. That is, regarding a product with age restrictions such as cigarettes, an information medium is issued from the issuing terminal by a customer performing an operation of selecting a product to be purchased at the issuing terminal. The customer moves to the POS terminal with the information medium and gives the information medium to the store clerk. When the clerk A takes out the product described in the information medium from the product shelf, the clerk A checks the age by causing the bar code scanner to read the product code of the product and the age-confirmed code attached to the information medium. (For example, see Patent Document 1).

Japanese Patent No. 5854480

The above cigarettes are not displayed on the merchandise shelves installed for customers, but are displayed on merchandise shelves installed on the clerk side of the checkout counter. Is a product (purchased-restricted product) that can only be handled by the customer and cannot be handled by the customer.
For such purchase-restricted products, it is necessary for the customer to tell the store clerk the name of the product he wants to purchase, the number assigned to the product, etc. If it is not possible to immediately grasp the product, it will take time to register the product, and it will take time for accounting.

  The present invention has been made in view of such circumstances, and an object thereof is to improve the efficiency of accounting when a customer purchases a purchase-restricted product.

  One aspect of the present invention for solving the above-described problems includes a first information input unit that inputs information corresponding to a store clerk, a second information input unit that inputs information corresponding to a customer, and a specification Is a merchandise sales data processing apparatus comprising processing means for executing different processing depending on whether the information is input by the first information input means or the second information input means.

  Further, according to one aspect of the present invention, the computer includes a first information input unit that inputs information corresponding to the store clerk, a second information input unit that inputs information corresponding to the customer, and the specific information includes the first information input unit. This is a program for functioning as processing means for executing different processes depending on whether the information is input by one information input means or the second information input means.

  As described above, according to the present invention, there is an effect that the efficiency of accounting can be improved when a customer purchases a purchase-restricted product.

It is a network block diagram of a POS system. It is a figure which shows the example of installation of a POS terminal. It is a figure which shows the example of an external appearance of a POS terminal. It is a figure which shows the structural example of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining the outline of the operation mode of a POS terminal. It is a figure explaining an example of transfer of an operation mode. It is a figure explaining an example of transfer of an operation mode. It is a flowchart which shows an example of the operation | movement at the time of registration of goods. It is an example of registration information. It is an example of a display in the salesclerk side and the customer side. It is another example of a display in the salesclerk side and the customer side. It is another example of a display in the salesclerk side and the customer side. It is a part of flowchart in a modification. It is an example of a display in the salesclerk side and the customer side. It is an example of a receipt. It is a figure which shows an example of the goods registration status screen and brand number notification screen in this embodiment. It is a figure which shows an example of the brand number information in this embodiment. It is a flowchart which shows the example of a process sequence which the POS terminal in this embodiment performs in relation to a purchase restricted goods corresponding | compatible process (1st example). It is a figure which shows an example of the goods extraction instruction | indication screen and goods receipt standby screen in this embodiment. It is a flowchart which shows the example of a process sequence which the POS terminal in this embodiment performs in relation to a purchase restricted goods corresponding | compatible process (2nd example). It is an example of the goods classification selection screen in this embodiment.

<Embodiment>
[POS system configuration example]
FIG. 1 is a network configuration diagram of a POS (Point Of Sales) system according to an embodiment of the present invention. The POS system 1 shown in FIG. 1 includes three POS terminals 20-1, a POS terminal 20-2, a POS terminal 20-3, and a store controller (store computer, management device) 10, each via a LAN 11. It is connected so that it can communicate. Hereinafter, the POS terminals 20-1, 20-2, and 20-3 are collectively referred to as the POS terminals 20 unless otherwise distinguished.

  The POS system 1 can be introduced into various stores. In the following description, a case where the POS system 1 is introduced into a convenience store will be described as an example.

  FIG. 2 is a diagram illustrating an installation example of a POS terminal. FIG. 2A is a perspective view of the POS terminal 20 and the like viewed from the customer side. FIG. 2B is a perspective view of the POS terminal 20 and the like viewed from the store clerk side. As shown in FIG. 2A, a counter is placed on the right side of the POS terminal 20 when viewed from the customer side.

  FIG. 3 is a diagram showing an example of the appearance of a POS terminal. FIG. 3A is a perspective view of the POS terminal 20 as viewed from the customer side. FIG. 3B is a perspective view of the POS terminal 20 as viewed from the store clerk side. FIG. 4 is a diagram illustrating a configuration example of the POS terminal 20. 3 and 4, the same parts are denoted by the same reference numerals.

  Hereinafter, a configuration example of the POS terminal 20 shown in FIG. 4 will be described with reference to FIG. The POS terminal 20 includes a CPU 201, a ROM 202, a RAM 203, a hard disk 204, a customer side display unit 205, a customer side scanner unit 206, a card settlement unit 208, a change machine 209, a store clerk side display unit 210, A key operation unit 211, a clerk side scanner unit 212, a printing unit 213, an audio output unit 214, and a communication unit 215 are provided. These can communicate with each other via a bus.

The CPU 201 is a central processing unit, and controls the operation of the POS terminal 20 by reading and executing a program stored in the ROM 202.
The ROM 202 is a read-only memory and stores various information used by the CPU 201 including a program.

  The RAM 203 is a read / write memory and stores various information. For example, the RAM 203 has information acquired from the outside (for example, a product master acquired from the store controller 10), information generated in the process (for example, registration information generated in the registration process, payment information generated in the checkout process, etc.). Remember. In the following description, one or both of registration information and settlement information may be referred to as transaction information.

  The hard disk 204 stores various information. For example, the hard disk 204 may store a program executed by the CPU 201 instead of the ROM 202. Further, instead of the RAM 203, information acquired from the outside or information generated in the processing may be stored.

The customer side display unit 205 is a customer touch display, displays various information to the customer, and accepts various inputs from the customer.
The customer side scanner unit 206 is a customer scanner unit, and optically reads, for example, a barcode (product code or the like) attached to a product.

  The customer-side scanner unit 206 is used when a customer registers a product, but the customer may register the product by another method. For example, when a product order button or the like is displayed on the customer-side display unit 205, the customer can operate (press) the order button to register the product.

  The card payment unit 208 is a payment mechanism using various cards (credit card, transportation card, etc.). The card settlement unit 208 of the present embodiment includes a card recognition unit (reading unit), a display unit, and an operation unit, but may be any unit that includes at least a card recognition unit.

  The change machine 209 (cash settlement unit) is a cash settlement mechanism, and has a bill and coin slot and a bill and coin outlet, calculates the amount of money to be inserted into the slot, The change amount which is the difference is calculated, and the change is discharged from the discharge port.

The clerk side display unit 210 is a touch display for the clerk, displays various information to the clerk, and accepts various inputs from the clerk.
The key operation unit 211 includes various keys (buttons) and receives various inputs from the store clerk.
The clerk side scanner unit 212 is a clerk scanner unit, and optically reads, for example, a bar code (product code or the like) attached to a product or a clerk code attached to a name tag of the clerk.

  The store clerk side scanner unit 212 is used when the store clerk registers the product, but the store clerk may register the product by other methods. For example, when a key corresponding to a product (for example, a key corresponding to a sports newspaper) is arranged in the key operation unit 211, the clerk can operate (press) the key to register the product. it can. Further, when a preset key corresponding to a product is displayed on the store clerk side display unit 210, the store clerk can operate the preset key to register the product.

  The printing unit 213 is a printing unit that discharges a medium, and prints and issues various media such as a receipt. The printing unit 213 is a single printing unit that can freely change the direction (direction of the medium issue port) from the clerk side to the customer side and from the customer side to the clerk side. The orientation of the printing unit may be manually changed, or may be automatically changed (mechanically controlled or the like) automatically in accordance with the transition of the operation mode, for example. In addition, the correctness of the orientation of the printing unit may be detected by a sensor or the like.

The audio output unit 214 outputs audio. For example, the voice output unit 214 outputs voice guidance and the like.
The communication unit 215 transmits and receives information to and from other devices (other POS terminals 20 and the store controller 10).

[Overview of each operation mode]
Next, the operation mode of the POS terminal 20 will be described. The POS terminal 20 has a plurality of operation modes. Specifically, the POS terminal 20 has four types of operation modes (normal mode, full self mode, double scan mode, and semi self mode). The operation modes described below are the operation modes related to accounting during normal business (operation modes related to product registration processing and checkout processing). This does not include a maintenance mode when a worker or the like performs setting work or maintenance work, a training mode when a new employee performs training, or the like.
In the present embodiment, “accounting” is a concept including, for example, from product registration to settlement (settlement) for a registered product in one transaction.

  5 to 8 are diagrams for explaining the outline of the operation mode of the POS terminal 20. FIG. 5 is a diagram for explaining the outline of the normal mode. FIG. 5A is a schematic diagram showing the flow of processing (product registration processing, checkout processing) in normal mode and the operation of a person (store clerk, customer). FIG. 5B is a diagram of the POS terminal 20 in normal mode. It is the flowchart which showed the basic flow of operation | movement. FIG. 6 is a diagram for explaining the outline of the full self mode. FIG. 6A is a schematic diagram showing the flow of processing (product registration processing, checkout processing) and the operation of a person (customer) in the full self mode, and FIG. 6B is a diagram of the POS terminal 20 in the full self mode. It is the flowchart which showed the basic flow of operation | movement. FIG. 7 is a diagram for explaining the outline of the double scan mode. FIG. 7A is a schematic diagram showing the flow of processing (product registration processing, checkout processing) and the operation of a person (customer) in the double scan mode, and FIG. 7B is a diagram of the POS terminal 20 in the double scan mode. It is the flowchart which showed the basic flow of operation | movement. FIG. 8 is a diagram for explaining the outline of the semi-self mode. FIG. 8A is a schematic diagram showing the flow of processing (product registration processing and checkout processing) in semi-self mode and the operation of a person (customer). FIGS. 8B and 8C are diagrams in semi-self mode. 5 is a flowchart showing a basic flow of operation of the POS terminal 20.

  In the following description, when the POS terminal 20 is called a registration mode, a mode in which the product registration process is executed is referred to as a registration mode, and a mode in which the payment process is executed is referred to as a checkout mode, as an opening different from the above-described four operation mode classifications. There is.

[Normal mode]
As shown in FIG. 5A, the normal mode is an operation mode in which registration processing is executed on the store clerk side and settlement processing is executed on the customer side. That is, as shown in FIG. 5B, in the normal mode, the clerk side is in the registration mode and the customer side is in the checkout mode. That is, the POS terminal 20 operates as a registration / settlement mode when viewed throughout the registration process to the settlement process.

  In the normal mode, the store clerk registers the customer's purchased products on the store clerk side (store clerk side scanner unit 212, store clerk side display unit 210, key operation unit 211). In other words, the POS terminal 20 executes a process for registering purchased products by the operation of the store clerk (operation of the store clerk side scanner unit 212, the store clerk side display unit 210, the key operation unit 211, etc.) (upper part of FIG. 5A). .

  When the registration process by the store clerk is completed, the customer confirms the total amount of the purchased product on the store clerk side display unit 210, inserts money into the change machine 209, or operates the card settlement unit 208 to settle it (FIG. 5). (A) Lower row). That is, the POS terminal 20 executes the settlement process by the customer's operation or the like (insertion of money into the change machine 209, operation of the card settlement unit 208) (lower part of FIG. 5A).

  That is, in the normal mode, as shown in FIG. 5B, first, on the clerk side, for example, the merchandise is scanned by the clerk-side scanner unit 212 (step S10: YES), and the merchandise is registered (step S11). After depressing a subtotal key (for example, a subtotal key displayed on the store clerk side display unit 210 or a subtotal key arranged on the key operation unit 211) (step S30: YES), on the customer side, for example, a change machine 209 Is settled (step S50), and the process is completed.

  The customer may be on standby until the registration process by the store clerk is completed (until the total amount is confirmed), but may be put into the change machine 209 before the registration process is completed. That is, the POS terminal 20 can accept payment during the registration process (upper part of FIG. 5A).

  Further, the store clerk may be on standby until payment by the customer is completed (until the customer takes a change or receipt), but may register a product purchased by the next customer. That is, the POS terminal 20 can register the purchased product of the next customer during the checkout process (the lower part of FIG. 5A). Further, the store clerk may be absent during the checkout by the customer (lower part of FIG. 5A). That is, during the customer's checkout, the customer's response may be finished.

  Further, the POS terminal 20 controls change of the change / pickout by the change machine 209 in order to prevent forgetting to take change when there is change. The receipt of the receipt by the printing unit 213 is controlled. The same applies to other operation modes. As described above, in the normal mode (the same applies to the double scan mode), there may or may not be a clerk in front of the customer who receives the change. However, if there is a clerk, the above-described control is not necessarily performed. (In other words, the change and change of the bill and the issue of the receipt may be performed simultaneously, or the receipt may be issued first). Further, according to the current operation mode and the presence / absence of a store clerk (for example, the presence / absence of a store clerk is recognized by a sensor), the timing of paying out change / fishing bills and issuing a receipt may be controlled.

[Full self mode]
As shown in FIG. 6A, the full self mode is an operation mode in which registration processing is executed on the customer side and settlement processing is executed on the customer side. That is, as shown in FIG. 6B, in the full self mode, the customer side is in the registration mode and the settlement mode. That is, the POS terminal 20 operates as a registration / settlement mode when viewed throughout the registration process to the settlement process.

  In the full self mode, the customer registers the purchased product on the customer side (customer side scanner unit 206, customer side display unit 205). In other words, the POS terminal 20 performs a purchase product registration process by a customer operation or the like (scanning by the customer side scanner unit 206, touching the customer side display unit 205) (upper part of FIG. 6A).

  When the registration process is completed, the customer confirms the total amount of the purchased product on the customer side display unit 205, inserts money into the change machine 209, or operates the card settlement unit 208 to settle it (FIG. 6 (A ) Bottom). That is, the POS terminal 20 executes the settlement process by the customer's operation or the like (insertion of money into the change machine 209, operation of the card settlement unit 208) (lower part of FIG. 6A).

  That is, in the full self mode, as shown in FIG. 6 (B), on the customer side, for example, the customer side scan unit 206 scans the product (step S20: YES) and registers the product (step S21). After the registration completion key (for example, the registration completion key displayed on the customer side display unit 205) is pressed (step S40: YES), the customer side, for example, checks out by the change machine 209 (step S50), and processing Is completed.

In the full self mode, as described above, the registration process and the settlement process are executed on the customer side, but the store clerk cannot do anything. That is, even when the POS terminal 20 is operating in the full self mode, the store clerk side scanner unit 212 can scan the store clerk code. Further, even when the POS terminal 20 is operating in the full self mode, it is possible to display various information (for example, a list described in FIG. 15) on the store clerk side display unit 210.
For example, during the operation in the full self mode, the clerk side display unit 210 has a screen similar to that displayed on the customer side display unit 205 in accordance with the registration process and the settlement process performed on the customer side. May be displayed. In other words, the clerk side display unit 210 may display the content displayed on the customer side display unit 205 so as to be mirrored. Thereby, the store clerk can grasp what kind of operation the customer is performing in the full self mode and what kind of processing state the POS terminal 20 is in.

[Double scan mode]
As shown in FIG. 7A, the double scan mode is an operation mode in which registration processing is executed on both sides of the store clerk side and the customer side, and settlement processing is executed on the customer side. That is, as shown in FIG. 7B, in the double scan mode, both the store clerk side and the customer side are in the registration mode, and the customer side is in the checkout mode. That is, the POS terminal 20 operates as a registration / settlement mode when viewed throughout the registration process to the settlement process.

  In the double scan mode, the store clerk registers the purchased product on the store clerk side (store clerk side scanner unit 212, store clerk side display unit 210, key operation unit 211), and the customer purchases the purchased product on the customer side (customer side scanner unit). 206, registration on the customer side display unit 205). That is, the POS terminal 20 is operated by a store clerk (scanning by the store clerk side scanner unit 212, touching the store clerk side display unit 210, pressing the key operation unit 211, etc.), and a customer operation (customer side scanner unit 206). , Scanning of the customer-side display unit 205), the purchase product registration process is executed (upper part of FIG. 7A).

  When the registration process is completed, the customer confirms the total price of the purchased product on the customer side display unit 205, inserts money into the change machine 209, or operates the card settlement unit 208 to settle it (FIG. 7 (A ) Bottom). That is, the POS terminal 20 executes the settlement process by the customer's operation or the like (insertion of money into the change machine 209, operation of the card settlement unit 208) (lower part of FIG. 7A).

  That is, in the double scan mode, products are first registered on the clerk side and the customer side. For example, as shown in FIG. 7B, the merchandise side scanner unit 212 scans (step S10: YES), the product is registered (step S11), and the customer side scanner unit 206 scans (step S20: YES), the product is registered (step S21). Subtotal key (for example, a subtotal key displayed on the store clerk side display unit 210 or a subtotal key arranged on the key operation unit 211), or a registration completion key (for example, registration displayed on the customer side display unit 205) After the press of the completion key or the like (step S41: YES), payment is performed by the change machine 209, for example, on the customer side (step S50), and the process is completed.

  The store clerk may be on standby until the customer completes the checkout (until the customer takes a change or receipt), but may register a product purchased by the next customer. That is, the POS terminal 20 can register the purchased product of the next customer during the checkout process (the lower part of FIG. 7A). Further, the store clerk may be absent during the checkout by the customer (the lower part of FIG. 7A). That is, during the customer's checkout, the customer's response may be finished.

(Semi self mode)
The semi-self mode is an operation mode by two or more POS terminals 20, and as shown in FIG. 8A, the salesperson side of at least one POS terminal 20 (POS terminal 20-1 in the example of FIG. 8). The registration process is executed at, and the settlement process is executed at the customer side of the other POS terminal 20 (one of the POS terminal 20-2 and POS terminal 20-3 in the example of FIG. 8). Mode. That is, in the semi-self mode, one or more devices (one device of the POS terminal 20-1 as shown in FIG. 8B in the example of FIG. 8) enters the registration-only mode, and one or more other devices (FIG. 8). In the example, as shown in FIG. 8 (C), the POS terminals 20-2 and 20-3) are in the payment only mode.

  In the case of the semi-self mode, the clerk registers the customer's purchased product on the clerk side (the clerk side scanner unit 212, the clerk side display unit 210, and the key operation unit 211) at the POS terminal 20 in the registration-only mode. In other words, the POS terminal 20 executes a process for registering purchased products by the operation of the store clerk (operation of the store clerk side scanner unit 212, the store clerk side display unit 210, the key operation unit 211, etc.) (upper part of FIG. 8A). .

  When the registration process by the store clerk is completed, the customer moves to the POS terminal 20 in the payment only mode, confirms the total price of the purchased product on the store clerk side display unit 210, inserts money into the change machine 209, or makes a card settlement. The unit 208 is operated and settled (lower part of FIG. 8A). That is, the POS terminal 20 executes the settlement process by the customer's operation or the like (insertion of money into the change machine 209, operation of the card settlement unit 208) (lower part of FIG. 8A).

  When the registration process is completed in the POS terminal 20 in the registration-only mode (POS terminal 20-1 in the example of FIG. 8), the customer changes from the POS terminal 20 in the registration-only mode to the POS terminal 20 in the settlement-only mode (example in FIG. 8). The POS terminal 20-2) is moved to the destination POS terminal 20 but is supplied with information necessary for the settlement process (registration information generated in the POS terminal 20 in the registration-only mode).

  The destination POS terminal 20 (a POS terminal 20 that executes the settlement process among the POS terminals 20 in the settlement-only mode) may be specified in the POS terminal 20 in the registration-only mode. Alternatively, the POS terminal 20 in the registration-only mode issues a medium (a medium on which a bar code or the like for obtaining information necessary for the adjustment process is printed) and reads the medium, and the POS terminal 20 in the adjustment-only mode is read. The destination POS terminal 20 may be used.

  That is, in the semi-self mode, first, merchandise is registered on the clerk side of the POS terminal 20 (POS terminal 20-1) in the registration-only mode. For example, as shown in FIG. 8B, the merchandise is registered (step S11) by scanning with the clerk-side scanner unit 212 (step S10: YES). After depressing a subtotal key (for example, a subtotal key displayed on the store clerk side display unit 210 or a subtotal key arranged on the key operation unit 211) (step S30: YES), for example, the POS terminal 20 in the adjustment only mode ( When one of the POS terminals 20-2 of the POS terminal 20-2 is designated (step S31: YES), the registration information is transmitted to the designated POS terminal 20 (step S32), and the POS in the registration-only mode is performed. Processing at the terminal 20 is completed.

  Subsequently, as shown in FIG. 8C, after receiving the registration information (step S49: YES), the POS terminal 20 in the adjustment only mode (that is, the POS terminal 20 designated by the POS terminal 20 in the registration only mode). Is settled on the customer side, for example, by the change machine 209 (step S50), and the processing in the POS terminal 20 in the settlement-only mode is completed.

  After the registration information is transmitted, the store clerk can register the purchased product of the next customer (the lower part of FIG. 8A). Further, the store clerk may be absent after transmitting the registration information (lower part of FIG. 8A).

[Operation mode notification]
The POS terminal 20 notifies the current operation mode. For example, the current operation mode may be displayed on the clerk side display unit 210. Specifically, a screen having an operation mode display field may be displayed on the clerk-side display unit 210, and the current operation mode may be displayed in the operation mode display field on the screen. In addition, a screen on which images corresponding to each operation mode (for example, a button-like image) are arranged is displayed on the clerk-side display unit 210, and an image corresponding to the current operation mode is displayed on the screen. You may display in the display mode (For example, the display mode conspicuous rather than the display mode of another image) different from the image which does not respond | correspond. The operation mode may be displayed on the customer display unit 205 in the same manner.

  Further, the POS terminal 20 may notify information according to the current operation mode. For example, the customer display unit 205 may display a message corresponding to the current operation mode. Specifically, when the current operation mode is full self mode, for example, when waiting, the customer himself registers the product (message such as “I ask the customer to scan”) You may display on the customer side display part 205 (for example, scroll display with a big character).

[Transition of operation mode]
Next, the transition (switching) of the operation mode of the POS terminal 20 will be described. The operation mode of the POS terminal 20 is changed according to an explicit mode change operation (an input on an operation mode setting screen, an operation of an operation mode setting button, or the like) by a store clerk. Further, the operation mode of the POS terminal 20 is shifted according to an operation other than the explicit mode shift operation by the store clerk (for example, reading of the store clerk code). In addition, the POS terminal 20 has predetermined conditions (such as elapsed time and predetermined time (schedule)) that do not depend on store clerk operations, conditions related to transmission / reception of information such as commands with other terminals, etc. ) To shift the operation mode.

  9 and 10 are diagrams illustrating an example of operation mode transition. FIG. 9A is a flowchart showing a flow of transition from the normal mode to the full self mode. FIG. 9B is a flowchart showing a flow of transition from the full self mode to the double scan mode. FIG. 10A is a flowchart showing a flow of transition from the normal mode to the semi-self mode (registration-only mode). FIG. 10B is a flowchart showing a flow of transition from the normal mode to the semi-self mode (settlement only mode).

[Transition from normal mode to full self mode]
The flowchart of FIG. 9A starts when the POS terminal 20 (normal mode) is not in use (that is, starts when neither the store clerk nor the customer uses it).

Step S100: Start counting the non-use time.
Step S101: It is determined whether use is started by a store clerk or a customer. If use has not started, the process proceeds to step S102. When the use is started, the process proceeds to step S104.

Step S102: It is determined whether or not a non-use time has passed a predetermined time (for example, a preset 10 minutes). If the predetermined time has elapsed, the process proceeds to step S103. If the predetermined time has not elapsed, the process returns to step S101.
Step S103: The operation mode is shifted from the normal mode to the full self mode.
Step S104: Ending the measurement of the non-use time. Then, the flowchart of FIG. 9A ends.

  In addition, when shifting to the full self mode, the store clerk may be notified of the transition to the full self mode (for example, sending information indicating that there is an undelivered product to the terminal carried by the store clerk). . Further, when the mode is shifted to the full self mode, a message for instructing or requesting the customer to perform self-registration may be displayed on the customer side display unit 205.

  FIG. 9A shows a flow relating to the transition from the normal mode to the full self mode, but the transition from the double scan mode to the full self mode is the same as the flow in FIG. 9A. It may be.

[Transition from full self mode to double scan mode]
The flowchart of FIG. 9B starts at all times (periodically at very short time intervals) in the POS terminal 20 (full self mode).

  Step S110: It is determined whether or not the clerk code has been read by the clerk side scanner unit 212. If the clerk code has been read, the process proceeds to step S111. If the clerk code has not been read, the flowchart of FIG. 9B ends.

  Step S111: The operation mode is shifted from the full self mode to the double scan mode. Then, the flowchart of FIG. 9B ends.

[Transition from normal mode to semi-self mode (registration only mode)]
The flowchart of FIG. 10A starts at all times (periodically at very short time intervals) in the POS terminal 20 (normal mode).

  Step S120: It is determined whether or not there has been an operation for declaring the transition to the semi-self mode (registration-only mode). For example, a button for declaring the transition to the semi-self mode (registration-only mode) may be displayed on the clerk-side display unit 210, and it may be determined whether or not the button has been pressed (touched). If there is an operation, the process proceeds to step S121. If there is no operation, the flowchart of FIG.

  Step S121: It is determined whether there is another POS terminal 20 operating in the semi-self mode in the POS system 1. As described above, in the case of the semi-self mode, since at least one POS terminal 20 in the registration-only mode and one POS terminal 20 in the check-out mode are necessary, for example, when the POS terminal 20 is the POS terminal 20-1. Then, it is determined whether one of the POS terminals 20-2 and 20-3 operates in the semi-self mode (registration-only mode) and the other operates in the semi-self mode (settlement-only mode). If there is no other POS terminal 20 operating in the semi-self mode, the process proceeds to step S122. If there is another POS terminal 20 operating in the semi-self mode, the process proceeds to step S124.

Step S122: It is determined whether or not another POS terminal 20 to be shifted to the semi-self mode (settlement only mode) has been designated. If so, the process proceeds to step S123. If there is no designation, the process of step S122 is repeated.
Step S123: An instruction to shift to the semi-self mode (settlement only mode) is transmitted to the other designated POS terminal 20.

Step S124: It is determined whether processing is in progress. If not, the process proceeds to step S125. If it is being processed, the process of step S124 is repeated.
Step S125: The operation mode is changed from the normal mode to the semi-self mode (registration only mode). Then, the flowchart of FIG.

  The operation in step S120 is performed when there is no other POS terminal 20 that is already operating in the semi-self mode and there is no other POS terminal 20 that can be shifted in the semi-self mode. It is better not to be able to do it.

[Transition from normal mode to semi-self mode (mode for payment only)]
The flowchart of FIG. 10B starts at all times (periodically at very short time intervals) in the POS terminal 20 (normal mode).

  Step S130: It is determined whether or not an instruction to shift to the semi-self mode (settlement-only mode) has been received. If a migration instruction has been received, the process proceeds to step S131. If the transfer instruction has not been received, the flowchart of FIG. 10B ends.

Step S131: It is determined whether processing is in progress. If not, the process proceeds to step S132. If it is in process, the process of step S131 is repeated.
Step S132: The operation mode is changed from the normal mode to the semi-self mode (settlement only mode). Then, the flowchart of FIG. 10B ends.

  Note that FIG. 10B shows a flow relating to the transition from the normal mode to the semi-self mode (settlement-only mode), but the transition from the full self-mode to the semi-self mode (settlement-only mode) is also illustrated in FIG. It may be the same as the flow of 10 (B).

[Display on the clerk side and customer side in double scan mode]
The double scan mode is a mode in which registration processing is executed on both the clerk side and the customer side. Hereinafter, display of the clerk side display unit 210 and the customer side display unit 205 during the registration process will be described.

  FIG. 11 is a flowchart illustrating an example of an operation when registering a product. The flowchart in FIG. 11 starts at all times (periodically at very short time intervals) in the POS terminal 20 (double scan mode). The dashed rectangle P will be described later.

  Step S400: It is determined whether or not the product has been scanned by the scan of the clerk side scanner unit 212 or the like. That is, it is determined whether or not the clerk has scanned by the clerk side scanner unit 212, touched the clerk side display unit 210, or pressed the key operation unit 211 or the like. If the product has been scanned, the process proceeds to step S401. If the product has not been scanned, the process proceeds to step S410.

Step S401: Register a product. In the registration, information indicating that the clerk has registered is also registered (stored). Specifically, the registration classification “1 (store clerk side)” is stored.
Step S402: The product is displayed on the clerk side display unit 210 in a normal display mode.
Step S403: The product is displayed on the customer-side display unit 205 in a display mode that is more emphasized than the normal display mode.

  Step S410: It is determined whether or not the product has been scanned by the customer-side scanner unit 206. That is, it is determined whether or not the customer has scanned by the customer side scanner unit 206 or touched the customer side display unit 205. If the product has been scanned, the process proceeds to step S411. If the product has not been scanned, the process returns to step S400.

Step S411: A product is registered. In the registration, information indicating that the customer has registered is also registered (stored). Specifically, the registration category “2 (customer side)” is stored.
Step S412: The product is displayed on the clerk-side display unit 210 in a display mode that is more emphasized than the normal display mode.
Step S413: The product is displayed on the customer side display unit 205 in a normal display mode.

  Step S420: It is determined whether or not registration of all products to be purchased has been completed. That is, it is determined whether either the subtotal key displayed on the store clerk display unit 210 or the registration completion key displayed on the customer display unit 205 is pressed. If registration of all products is completed, the process proceeds to step S421. If not completed, the process returns to step S400.

Step S421: Settlement.
Step S422: A receipt is issued by the printing unit 213. Then, the flowchart of FIG. 11 ends. In addition, you may issue the receipt which printed the product registered on the salesclerk side and the product registered on the customer side so that distinction was possible. For example, a mark such as a US mark or an asterisk, an underline or the like may be attached to any one of the products registered on the store clerk side or the customer side. Further, for example, a receipt may be issued in which the print area of the product registered on the customer side and the print area of the product registered on the store clerk side are separated. That is, you may issue the receipt which printed the goods registered on the customer side, and the goods registered on the store clerk side in a different field.

  FIG. 12 is an example of registration information. The POS terminal 20 may generate registration information as shown in FIG. 12, for example, instead of the registration information shown in FIG. The registration information shown in FIG. 12 stores a transaction number, transaction date / time, operation mode, product registrant, product code, product name, unit price, number, and registration classification. The operation mode is information indicating the current operation mode of the POS terminal 20 (when the registration information is generated). The product registrant is a registrant who registered the product. The registration classification is information indicating whether registration is performed on the clerk side or on the customer side. When registering at the clerk side, the registration category “1” is stored, and when registering at the customer side, the registration category “2” is stored.

  The registration information shown in FIG. 12 is registered with “Japanese style prime yakisoba A” of the product code “SC1111” in step S411 of FIG. 11 (registration processing based on customer-side scanning, etc.), and then in step S401. (Star 4 (1 mm)) of the product code “SC1023” is registered in (registration process based on scan etc. on the store clerk side), and subsequently, “B mountain natural water (1) of the product code“ SC4788 ”is registered in step S411. .5L) "is registered, followed by registration of the product code" SC6500 "" Gold Bento "in step S401, and subsequently the registration of product code" SC3620 "" C Chocolate "in step S411. It is an example of the registration information produced | generated.

  That is, the POS terminal 20 generates registration information of the registration category “1 (sales clerk side)” in the process of step S401 for the product (star 4 (1 mm), glue lunch) scanned by the clerk side scanner unit 212. . On the other hand, the POS terminal 20 uses the registration category “2” in the process of step S411 for the products scanned by the customer-side scanner unit 206 (Japanese-style large serving yakisoba A, natural water of B mountain (1.5 L), C chocolate). Customer registration) "is generated.

  FIG. 13 is a display example on the clerk side and on the customer side. Specifically, FIG. 13A is an example of a registration screen displayed on the clerk side display unit 210. FIG. 13B is an example of a registration screen displayed on the customer side display unit 205.

  For example, when “C chocolate” is scanned by the customer side scanner unit 206 in step S410 of FIG. 11, the POS terminal 20 refers to the registration information (specifically, the registration category) shown in FIG. In FIG. 13, a registration screen as shown in FIG. 13A is displayed on the clerk side display unit 210, and a registration screen as shown in FIG. 13B is displayed on the customer side display unit 205 in step S413.

  As shown in FIG. 13 (A), on the clerk side (the clerk side display unit 210), the product (star 4 (1 mm), glue lunch) registered on the clerk side (self side) is a normal mode (normal size) ) And products registered on the customer side (partner side) (Japanese-style large prime yakisoba A, natural water (1.5 L) of mountain B, C chocolate) are displayed in an emphasized form (enlarged size). In the upper part, the last registered product (paste lunch) is displayed on the store clerk side (reference number NI). In the lower part, a notification is made that the current mode (double scan mode) is set (reference M).

  As shown in FIG. 13 (B), on the customer side (customer side display unit 205), products registered on the customer side (own side) (Japanese-style large baked noodles A, B mountain natural water (1.5L)) , C chocolate) is displayed in the normal mode (normal size), and the product (star 4 (1 mm), glue lunch) registered on the store clerk side (partner side) is displayed in the emphasized mode (enlarged size). In the upper part, the product (C chocolate) registered last on the customer side is displayed (reference symbol NI). In the lower part, a notification is made that the current mode (double scan mode) is set (reference M).

  That is, based on the fact that the first product “Japanese-style prime yakisoba A” has been scanned on the customer side (step S410; YES), the clerk side (the clerk-side display unit 210) displays “Japanese-style large serving yakisoba”. "A" is highlighted (step S412), and "Japanese style large yakisoba A" is normally displayed on the customer side (customer side display unit 205) (step S413). Subsequently, based on the fact that the second product “Star 4 (1 mm)” is scanned on the clerk side (Step S400; YES), the clerk side (the clerk side display unit 210) displays “Star”. 4 (1 mm) ”is normally displayed (step S402), and“ star 4 (1 mm) ”is highlighted on the customer side (customer side display unit 205) (step S403). Subsequently, based on the fact that the third product, “B Mountain Natural Water (1.5 L)” was scanned on the customer side (step S410; YES), the clerk side (the clerk side display unit 210) ) “B Mountain Natural Water (1.5 L)” is highlighted (step S 412), and “B Mountain Natural Water (1.5 L)” is normally displayed on the customer side (customer side display unit 205). (Step S413). Subsequently, based on the fact that the fourth product “paste lunch” is scanned on the clerk side (step S400; YES), “paste lunch” is displayed on the clerk side (clerk side display unit 210). It is normally displayed (step S402), and “paste lunch” is highlighted on the customer side (customer side display unit 205) (step S403). Subsequently, based on the fact that “C chocolate” which is the fifth product is scanned on the customer side (step S410; YES), “C chocolate” is displayed on the clerk side (the clerk side display unit 210). It is highlighted (step S412), and “C chocolate” is normally displayed on the customer side (customer side display unit 205) (step S413).

  As shown in FIG. 13 (A), on the clerk side, products registered on the clerk side and on the customer side (Japanese-style large yakisoba A, star 4 (1 mm), B mountain natural water (1.5 L), glue (Bento, C chocolate) is displayed according to the registered order (Japanese style prime yakisoba A → star 4 (1 mm) → mountain natural water (1.5 L) → paste lunch → C chocolate). Therefore, as a matter of course, even if attention is paid only to the products registered on the store clerk side (star 4 (1 mm), glue lunch), the order in which the products (star 4 (1 mm), glue lunch) are registered (star 4) (1mm) → Nori Bento) Displayed and registered on the customer's side (Japanese-style large yakisoba A, B mountain natural water (1.5L), C chocolate) Large prime yakisoba A, natural water of mountain B (1.5 L), C chocolate) are displayed according to the registered order (Japanese-style large yakisoba A → natural water of mountain B (1.5 L) → C chocolate). The same applies to the customer side (see FIG. 13B). The same applies to the display example of FIG. 14 (described later).

  Moreover, as shown in FIG. 13 (A) and FIG. 13 (B), the product registered on the store clerk side (star 4 (1 mm), glue lunch box) and the product registered on the customer side (Japanese-style large serving yakisoba) Since the display mode is different from A and B natural water (1.5L), C chocolate), the whole registration order (Japanese style large yakisoba A → Star 4 (1mm) → B natural water (1.5L) → Nori lunch box → C chocolate), registration order on the clerk side (Star 4 (1mm) → Nori lunch box) and registration order on the customer side (Japanese-style large yakisoba A → B mountain natural water (1.5L) → C chocolate ) Is also easier to recognize. The same applies to the display example of FIG. 14 (described later).

  In FIG. 13, the characters are enlarged and displayed as the highlight display, but the characters may be displayed thicker instead of or in addition to the enlarged characters.

[Other display examples 1]
The display on the clerk side and the customer side in the double scan mode is not limited to that described using the display example of FIG. FIG. 14 shows another display example on the clerk side and on the customer side. Specifically, FIG. 14A is an example of a registration screen displayed on the clerk side display unit 210. FIG. 14B is an example of a registration screen displayed on the customer side display unit 205.

  For example, when “C chocolate” is scanned by the customer side scanner unit 206 in step S410 of FIG. 11, the POS terminal 20 refers to the registration information (specifically, the registration category) shown in FIG. 14A, a registration screen as shown in FIG. 14A may be displayed on the store clerk side display unit 210, and a registration screen as shown in FIG. 14B may be displayed on the customer side display unit 205 in step S413.

  As shown in FIG. 14 (A), on the clerk side (the clerk side display unit 210), the product (star 4 (1 mm), glue lunch) registered on the clerk side (self side) is a normal mode (normal size) ) And products registered on the customer's side (the other party) (Japanese-style prime yakisoba A, B mountain natural water (1.5L), C chocolate) are highlighted (with star sign, one character forward) ) Is displayed. Note that “up by the first character” means to move up the display start position by one character (just to the left or close it).

  As shown in FIG. 14 (B), on the customer side (customer side display unit 205), the products registered on the customer side (own side) (Japanese-style large servings yakisoba A, natural water of mountain B (1.5L)) , C chocolate) is displayed in the normal mode (normal size), and the merchandise (star 4 (1 mm), glue lunch box) registered on the store clerk side (partner side) is emphasized mode (with star sign, one character forward) ) Is displayed.

  In FIG. 14, all three contents (character size, asterisk, character advance) are performed as highlighting, but instead of performing all three, one or two may be performed. Good. In addition, other marks (such as rice marks) may be added instead of the star. Further, as a highlight display, instead of or in addition to the above, a highlight display by a background color may be performed, or an underline may be added.

  In the flowchart of FIG. 11 and the display examples of FIG. 13 and FIG. 14, the example in which the product registered on the own side is displayed in the normal mode and the product registered on the other side is displayed in the emphasized mode. However, conversely, the product registered on the partner side may be displayed in the normal mode, and the product registered on the own side may be displayed in the emphasized mode.

  In addition, in the clerk side display unit 210, instead of highlighting either one of the products registered on the own side or the products registered on the other side, it is simply determined which side has been registered. You may display so that identification is possible. For example, in the product column registered on your side, “Clerk” is displayed between the product name and the price, and in the product column registered on the other side, “ “Customer” may be displayed. It is also possible to use a badge-like image displaying “Clerk” or a badge-like image displaying “Customer”.

  Further, instead of or in addition to the above, in the customer side display unit 205, instead of highlighting any one of the products registered on the own side or the products registered on the other side, Which side is registered may be displayed in an identifiable manner. For example, “Customer” is displayed between the product name and price in the product column registered on your side, and “Product” is displayed between the product name and price in the product column registered on the other side. “Clerk” may be displayed.

[Other display example 2]
The display on the clerk side and the customer side in the double scan mode is not limited to that described using the display example of FIG. 13 or the display example of FIG. FIG. 15 shows another display example on the clerk side and the customer side. Specifically, FIG. 15A is an example of a registration screen displayed on the clerk side display unit 210. FIG. 15B is an example of a registration screen displayed on the customer side display unit 205.

  When the fifth product “C chocolate” is scanned by the customer-side scanner unit 206, the POS terminal 20 displays a registration screen as shown in FIG. A registration screen as shown in FIG.

  FIG. 16 is a part of a flowchart corresponding to another display example 2. Specifically, FIG. 16A is obtained by replacing the processing of the rectangle P in the flowchart of FIG. That is, the POS terminal 20 executes step S1402 of the flowchart of FIG. 16A instead of step S402 of the flowchart of FIG. 11, and replaces step S403 of the flowchart of FIG. 11 with the step of the flowchart of FIG. Step S1403 is executed, step S1412 of the flowchart of FIG. 16A is executed instead of step S412 of the flowchart of FIG. 11, and step S1413 of the flowchart of FIG. 16A is replaced with step S413 of the flowchart of FIG. May be executed.

  That is, for example, when “C chocolate” is scanned by the customer-side scanner unit 206 in step S410 (FIG. 11), the POS terminal 20 refers to the registration information (specifically, the registration category) shown in FIG. In step S1412 (FIG. 16A), a registration screen as shown in FIG. 15A is displayed on the clerk side display unit 210, and in step S1413 (FIG. 16A), the customer side display unit 205 displays FIG. A registration screen as shown in (B) may be displayed.

  As shown in FIG. 15 (A), in the first area H1 on the clerk side (the clerk side display unit 210), products (star 4 (1 mm), glue lunch) registered on the clerk side (self side) are stored. In the second area H2 on the store clerk side (store clerk side display unit 210), displayed in the normal mode (normal size), the products registered on the customer side (partner side) (Japanese-style large serving yakisoba A, natural water of B mountain) (1.5 L), C chocolate) is displayed in an emphasized manner (enlarged size). Further, in order to show the display contents in the respective areas (first area H1, second area H2), the title “store clerk registered product” is displayed at the top of the first area H1, and at the top of the second area H2. The title “Customer Registration Product” is displayed.

  As shown in FIG. 15 (B), in the first area H1 of the customer side (customer side display unit 205), products registered on the customer side (own side) (Japanese-style large-scale yakisoba A, natural water of B mountain) (1.5L), C chocolate) is displayed in the normal mode (normal size), and in the second area H2 on the customer side (customer side display unit 205), the product ( Star 4 (1 mm), glue lunch box) is displayed in an emphasized manner (enlarged size). In addition, in order to show the display contents in the respective areas (first area H1, second area H2), the title “product registered by the customer” is displayed at the top of the first area H1, and the top of the second area H2. The title “Product registered by the clerk” is displayed.

  On the clerk side, as shown in FIG. 15 (A), the order (star 4 (1 mm) → registered product (star 4 (1 mm), glue lunch box) registered on the clerk side in the first region H1 → The order in which the products (Japanese-style large serving yakisoba A, B mountain natural water (1.5L), C chocolate) registered in the second area H2 and registered on the customer's side in the second region H2 are registered (Japanese-style large serving yakisoba A) → It is displayed according to natural water of mountain B (1.5L) → C chocolate). The same applies to the customer side (see FIG. 15B).

  FIG. 15 illustrates an example in which the product registered on the own side is displayed in the first area H1 (left side area) and the product registered on the other side is displayed in the second area H2 (right side area). However, conversely, it operates as shown in FIG. 16 (B), the product registered on its own side is displayed in the second area H2 (right side area), and the product registered on the partner side is displayed in the first area H1. You may display in (left area).

  FIG. 16B is obtained by replacing the processing of the rectangle P in the flowchart of FIG. That is, the POS terminal 20 executes step S2402 of the flowchart of FIG. 16B instead of step S402 of the flowchart of FIG. 11, and replaces step S403 of the flowchart of FIG. 11 with the step of the flowchart of FIG. Step S2403 is executed, step S2412 of the flowchart of FIG. 16B is executed instead of step S412 of the flowchart of FIG. 11, and step S2413 of the flowchart of FIG. 16B is executed instead of step S413 of the flowchart of FIG. May be executed.

  FIG. 17 is a display example on the clerk side and on the customer side. Specifically, FIG. 17A is an example of a small plan surface displayed on the clerk side display unit 210. FIG. 17B is an example of a small plan surface displayed on the customer side display unit 205.

  For example, the POS terminal 20 displays a registration screen as shown in FIG. 13A on the clerk-side display unit 210 in step S412 of FIG. 11, and shown in FIG. 13B on the customer-side display unit 205 in step S413. After displaying such a registration screen, if it is determined in step S420 that registration of all the purchased products has been completed (step S420: YES), a settlement screen as shown in FIG. Then, a settlement screen as shown in FIG. 17B is displayed on the customer side display unit 205. The customer confirms the total amount on the checkout screen of FIG. 17B and inserts cash into the slot of the change machine 209 or causes the card recognition unit of the card settlement unit 208 to recognize the card. Settlement is made for all items purchased (step S421).

  As shown in FIG. 17 (A), on the clerk side (the clerk side display unit 210), as with the registration screen shown in FIG. The product registered on the customer side (partner side) is displayed in an emphasized manner. A button (reference TG) for returning from the settlement screen to the registration screen is arranged at the bottom.

  As shown in FIG. 17B, on the customer side (customer side display unit 205), as with the registration screen shown in FIG. And the product registered on the store clerk side (partner side) is displayed in an emphasized manner.

  17A and 17B is a small plan plane that transitions from the registration screen in FIGS. 13A and 13B, and a small plan plane that transitions from the registration screen in FIGS. 14A and 14B. 15A and 15B is different from the small plan surface shown in FIGS. 17A and 17B. Specifically, the display mode of the product on the small plan surface that transitions from the registration screen of FIGS. 13A and 13B is the same as the display mode of the product on the registration screen of FIGS. 14A and 14B may be displayed in the same manner as the product display mode on the registration screen shown in FIGS. 14A and 14B. ) The display mode of the product on the small plan surface that transitions from the registration screen of (B) may be the same as the display mode of the product on the registration screen of FIGS.

  FIG. 18 is an example of a receipt. For example, when “Star 4 (1 mm)” and “Special Frankfurt” are both undelivered products in step S215 of FIG. 12, for example, the POS terminal 20 issues a receipt as shown in FIG. May be. In the receipt shown in FIG. 18A, “Star 4 (1 mm)” and “Special Frankfurt” are marked with an American mark.

  In addition, for example, in step S422 in FIG. 11, the POS terminal 20 adds a US mark to “Star 4 (1 mm)” and “Gold lunch box” registered on the store clerk side as shown in FIG. 18B. A receipt may be issued. Further, as shown in FIG. 18C, the POS terminal 20 may issue a receipt in which the product registered on the customer side and the product registered on the store clerk side are printed in different areas.

[First example of processing for purchase restricted products]
In convenience stores, cigarettes are not displayed on the product shelves installed for customers, but are displayed on product shelves installed on the side of the clerk of the cashier counter, for example, before the customer purchases them. This is a product (purchased restricted product) that can only be handled by the store clerk and cannot be handled by the customer.
Tobacco, which is such a purchase-restricted product, is assigned with a certain number (brand number) for each brand and is displayed with a brand number for each brand on the product shelf behind the checkout counter. ing. The brand number displayed in this way is information (an example of information for specifying a product) indicating where the corresponding product is in the product shelf.
When purchasing a cigarette, the customer checks the brand number displayed in correspondence with the brand that he / she wants to purchase among the brands displayed on the display shelf behind the checkout counter. , Tell the store clerk along with the number of purchases. The store clerk takes out the cigarettes of the brand corresponding to the given brand number in the number of the purchased purchases, registers the product for the taken-out cigarettes, and gives it to the customer.
However, if the customer cannot find the cigarette brand he / she wants to buy from the display shelf behind the checkout counter or it is difficult to see where the cigarette brand he / she wants to buy is displayed, It may be late for. In such a case, the registration of tobacco products will be delayed until the customer can confirm the number, and the efficiency of accounting will be reduced.
Therefore, in the present embodiment, an operation (brand information input operation) for causing the customer-side scanner unit 206 to read a barcode printed on a cigarette box that the customer has already purchased by himself / herself can be performed. Like that. In addition, the POS terminal 20 according to the present embodiment executes a process corresponding to the brand information input operation (purchase restricted product handling process) as follows, so that the customer does not have to check the display shelf behind the checkout counter. The customer or the store clerk knows the brand number corresponding to the brand of tobacco that the customer wants to purchase.

First, a first example of the purchase restricted product handling process in the present embodiment will be described. In the description of the first example of the brand number notification here, a case where the normal mode is set for the POS terminal 20 is taken as an example.
In the normal mode, for example, a customer who wants to purchase cigarettes has a store clerk register a product other than tobacco if there is a product to be purchased other than tobacco. In this way, while the clerk is registering products other than cigarettes, customers are already buying and possessing cigarettes of the same brand that they are going to purchase. Take out the box. The customer performs an operation of causing the customer-side scanner unit 206 to read the barcode printed on the taken-out cigarette box. The operation of causing the customer-side scanner unit 206 to read the barcode printed on the cigarette box is a brand information input operation in which the customer inputs information on the brand of the cigarette he / she wants to purchase to the POS terminal 20. Become.

On the customer side display unit 205 of the POS terminal 20 in which the normal mode is set, a product registration status screen showing a product registration status according to a product registration operation on the store clerk side is displayed. FIG. 19A shows an example of a product registration status screen. The product registration status screen of FIG. 6 indicates that product registration is in progress in the order of one apple and one pear.
In this case, the customer performed the brand information input operation under the situation where the product registration status screen of FIG. In response to the brand information input operation, the POS terminal 20 acquires a product code corresponding to the brand indicated by the barcode read by the customer side scanner unit 206.
The POS terminal 20 stores brand number information in which a product code corresponding to each brand of cigarettes is associated with a brand number assigned to each brand when the cigarette is displayed on the display shelf. FIG. 20 shows an example of the brand number information.
The POS terminal 20 acquires the brand number associated with the product code acquired in response to the brand information input operation from the brand number information. The POS terminal 20 displays a brand number notification screen on the customer side display unit 205 for notifying the customer of the acquired brand number.
FIG. 19B shows an example of a display mode of the brand number notification screen WD11. In the figure, the brand number notification screen WD11 shows an example of a window format displayed superimposed on the product registration status screen. In the brand number notification screen WD11 of the figure, the brand number corresponding to the brand of the cigarette box used in the brand information input operation is displayed, and guidance is given to convey the displayed brand number to the store clerk. A message is displayed.
The customer can check the brand number attached to the cigarette he / she wishes to purchase by looking at the brand number notification screen WD11 displayed on the customer-side display unit 205. Therefore, the customer informs the store clerk that he / she wants to purchase cigarettes together with the number displayed on the brand number notification screen WD11 and the number of purchases. A confirmation button BT11 is arranged on the brand number notification screen WD11. The customer who has confirmed the brand number performs an operation on the confirmation button BT11. When the operation on the confirmation button BT11 is performed, the brand number notification screen WD11 is deleted, and the display returns to the product registration status screen.
The store clerk takes out the number of purchases transmitted from the display shelf for the cigarette associated with the number transmitted from the customer and registers the product. The store clerk performs an operation of causing the store clerk side scanner unit 212 to read the barcode attached to the taken-out cigarette box at the time of product registration.

  With the notification of the brand number in this way, the customer can use the cigarette box that he already has to check the brand number without having to check the label of the brand number on the display shelf behind the checkout counter. I can understand and tell the store clerk. This improves the efficiency of accounting in transactions involving tobacco purchases.

  With reference to the flowchart of FIG. 21, an example of a processing procedure executed by the POS terminal 20 in this example in relation to the purchase restricted product handling process will be described. The process in FIG. 11 is a process executed during the product registration process, and is repeatedly executed until an operation (for example, a subtotal operation) instructing the end of the product registration process is performed.

Step S501: The POS terminal 20 determines whether or not the bar code has been read by the clerk-side scanner unit 212.
Step S502: The barcode read by the clerk side scanner unit 212 means that the clerk side scanner unit 212 reads the barcode of the product to be registered as the clerk product registration operation. That is. Therefore, the POS terminal 20 executes product registration processing using the product information indicated by the read barcode.

Step S503: After the process of step S502, or when it is determined in step S501 that the clerk side scanner unit 212 does not read the barcode, the POS terminal 20 executes the following process. That is, the POS terminal 20 determines whether the customer-side scanner unit 206 has read the barcode of the product as cigarette.
When the barcode is not read by the customer side scanner unit 206, or even if the barcode is read by the customer side scanner unit 206, the read barcode corresponds to the product as cigarette If it is determined that it is not, the process returns to step S501.

Step S504: On the other hand, if it is determined in step S503 that the barcode of the commodity as cigarette has been read by the customer side scanner unit 206, the POS terminal 20 executes the following processing. That is, the POS terminal 20 acquires the brand number associated with the product code indicated in the read barcode from the brand number information.
Step S505: The POS terminal 20 causes the customer side display unit 205 to display a brand number notification screen WD11 for notifying the brand number acquired in step S504.

  If the barcode read in step S501 is a product as a cigarette under the processing of FIG. 5, the cigarette is registered as a purchase target product in step S502. That is, the POS terminal 20 according to the present embodiment executes the POS terminal 20 when the bar code as the same cigarette product is read by the store clerk side scanner unit 212 and when read by the customer side scanner unit 206. Processing has been made different.

Although the processing is omitted in the figure, the displayed brand number notification screen WD11 is deleted in response to an operation on the confirmation button BT11.
Alternatively, the brand number notification screen WD11 may be erased in response to elapse of a certain period of time, for example, after the display is started and the confirmation button BT11 is not operated. In addition, when the brand number notification screen WD11 is displayed until the subtotal operation is performed, the brand number notification screen WD11 is changed from the product registration status screen to another screen (for example, a small plan surface indicating a subtotal result). ) May be deleted when displayed.

  Note that the brand number notification screen WD11 may be displayed again after the brand number notification screen WD11 is erased. For this purpose, for example, a button (redisplay button) for instructing redisplay of the brand number notification screen WD11 may be provided on the product registration status screen in response to the deletion of the brand number notification screen WD11. In this case, the customer may operate the redisplay button when he / she wants to confirm the brand number again.

  It should be noted that, in synchronism with the display of the brand number notification screen WD11 on the customer side display unit 205, a display for notifying the same brand number as the brand number notification screen WD11 is also displayed on the store clerk side display unit 210. It may be performed according to an embodiment. In this case, it is preferable that the display on the store clerk side display unit 210 is displayed in such a manner that the product registration operation is prevented as much as possible.

  Note that the configuration of the first example of the purchase restricted product handling process may also be applied in the double scan mode.

[Second example of processing for purchase restricted products]
Next, a second example of purchase restricted product handling processing will be described. The second example of the purchase restricted product handling process corresponds to the POS terminal 20 in which the full self mode is set.
In the full self mode, the customer performs operations according to the accounting from product registration to checkout. However, when a customer purchases cigarettes in full self mode, since the cigarette is a purchase-restricted product, the customer needs to receive the cigarette from the store clerk after informing the store clerk of the purchase. . In this example, in response to such a case, the clerk accurately grasps the brand number without the customer confirming the label number sign on the display shelf behind the checkout counter and notifying the clerk. To be able to hand the cigarette of the desired brand.

In the case of this example, a customer who wants to purchase a cigarette uses the customer-side scanner unit 206 to scan the barcode of the cigarette box he / she owns while performing the product registration operation in the full self mode. The brand information input operation to be read is performed.
If the barcode read during the product registration process under the full self mode is not a purchase-restricted product, the POS terminal 20 registers the product using the product information indicated by the read barcode. .
On the other hand, the POS terminal 20 does not register a product when the barcode read under the full self mode is a cigarette (purchase restricted product) corresponding to the brand information input operation. In this case, the POS terminal 20 acquires the brand number associated with the product code indicated in the read barcode from the brand number information.
In response to the acquisition of the brand number, the POS terminal 20 transmits a product takeout instruction to a clerk terminal possessed by the clerk, for example. The product takeout instruction is to instruct the customer under accounting in the full self mode to take out the cigarette of the desired brand from the display shelf and give it to the customer. The brand acquired as the cigarette brand to be taken out Contains information indicating the number. In response to receiving the product take-out instruction, the store clerk terminal displays, for example, a screen for instructing to take out cigarettes by designating a brand number, and notifies the store clerk about reception of the product take-out instruction.

  Further, the POS terminal 20 displays a product take-out instruction screen on its own clerk-side display unit 210 in response to acquisition of the brand number. FIG. 22 (A) shows an example of the product takeout instruction screen WD21. The product take-out instruction screen WD21 in the figure shows an example of a window format displayed so as to be superimposed on a product registration status screen that mirrors the customer-side product registration status. On the product take-out instruction screen WD21 in the figure, a message instructing the store clerk to take out the cigarette and give it to the customer is displayed together with the brand number assigned to the cigarette brand to be taken out.

The store clerk notices either the reception notification of the product take-out instruction from the store clerk terminal or the product take-out instruction screen WD21 displayed on the store clerk side display unit 210 of the POS terminal 20, and is instructed by the product take-out instruction or the product take-out instruction screen. The cigarette with the brand number is taken out from the display shelf and given to the customer.
The store clerk operates the confirmation button BT21 arranged on the product takeout instruction screen WD21 when taking out the cigarette and giving it to the customer. In response to the operation of the confirmation button BT21, the product takeout instruction screen WD21 is deleted.

Further, the POS terminal 20 causes the customer side display unit 205 to display a product receipt standby screen at the same timing as the product takeout instruction screen is displayed on the store clerk side display unit 210. The merchandise receipt standby screen is a screen that tells the customer that the store clerk will bring the cigarette of the brand corresponding to the brand information input operation performed by the customer, and that the customer should wait until the cigarette is received.
FIG. 22B shows an example of the product receipt standby screen WD22. The product reception standby screen WD22 in the figure shows an example of a window format displayed so as to be superimposed on the product registration screen corresponding to the product registration operation performed by the customer.
A confirmation button BT22 is arranged on the product receipt standby screen WD22. The customer may confirm the content displayed on the product receipt standby screen WD22 and operate the confirmation button BT22. In response to the operation of the confirmation button BT22, the product receipt standby screen WD22 is deleted.

  With reference to the flowchart of FIG. 23, the example of the process sequence which the POS terminal 20 in this example performs in relation to the purchase restricted commodity handling process will be described. The process shown in the figure is a process executed during the product registration process by the POS terminal 20 in which the full self mode is set.

Step S601: The POS terminal 20 waits for the customer-side scanner unit 206 to read the barcode of the product as cigarette.
Step S602: When the customer-side scanner unit 206 determines that the barcode of the product as a cigarette has been read, the POS terminal 20 is associated with the product code indicated in the read barcode. The number is acquired from the brand number information.
Step S603: The POS terminal 20 causes the clerk side display unit 210 to display a product takeout instruction screen WD21. On the product take-out instruction screen WD21, the brand number acquired in step S602 is displayed as the brand number corresponding to the cigarette of the brand to be taken out by the store clerk.
Step S604: The POS terminal 20 transmits a product takeout instruction to the clerk terminal.
Step S605: The POS terminal 20 causes the customer side display unit 205 to display a product receipt standby screen WD22.
Although not shown in the figure, the product take-out instruction screen WD21 displayed in step S603 is deleted in response to the operation on the confirmation button BT21 as described above. Further, the product receipt standby screen WD22 displayed in step S605 is erased in response to the operation on the confirmation button BT22 as described above.

  It should be noted that the POS terminal 20 on which the brand information input operation has been performed under the full self mode may transmit a product takeout instruction to other POS terminals 20. Other POS terminals 20 that have received the product takeout instruction perform notification according to the product takeout instruction in a predetermined manner. As a result, if there are salesclerks operating other POS terminals 20, these salesclerks notice the notification of the product takeout instruction, and if they are free, they can take out their cigarettes and if their hands are not free, Can tell the clerk who is free.

<Modification>
The embodiment of the present invention has been described above, but the configuration of the device, the configuration of data, the flow of processing, the display and output modes, and the like can be changed and modified as appropriate, for example, as in the following modifications. .

[First Modification]
For example, cigarettes are sold either individually or as a boxed product in which a plurality of (for example, 10) cartons are combined into one box. That is, even if the cigarette is the same brand, it is sold in such a way that the product type differs according to the number of units to be sold. In this way, when the product type is different between the single item and the carton, for example, different brand numbers may be assigned to the single item and the carton.

  Therefore, the POS terminal 20 of the present modification is configured as follows based on the first example of the purchase restricted product handling process or the second example of the purchase restricted product handling process. That is, the POS terminal 20 causes the customer-side display unit 205 to display a product type selection screen for the customer to select whether to purchase a single item or a carton in response to the brand information input operation by the customer. The product type selection screen is displayed prior to the issue number notification screen WD11 (FIG. 19B) in correspondence with the first example of the purchase restricted product handling process. Further, the product type selection screen is displayed prior to the product take-out instruction screen WD21 (FIG. 22A) and the product receipt standby screen WD22 (FIG. 22B) in correspondence with the second example of the purchase restricted product handling process. Is done.

FIG. 24 shows an example of the product type selection screen. In the product type selection screen shown in the figure, a brand area AR30, a single item button BT31, and a carton button BT32 are arranged.
In the brand area AR30, the brand of cigarette indicated by the barcode of the cigarette input by the brand information input operation is displayed. That is, the brand of tobacco that the customer wants to purchase is displayed.
The single item button BT31 is a button that is operated when a customer intends to purchase a single item regarding the cigarette product of the brand displayed in the brand area AR30.
The carton button BT32 is a button that is operated when a customer wants to purchase a carton for a cigarette product of the brand displayed in the brand area AR30.

  The customer looks at the brand area AR30 on the displayed product type selection screen and confirms that the brand is designated by the brand information input operation performed by the customer. In addition, when the customer intends to purchase a single item as the product type selection operation, the customer operates the single item button BT31. When the customer intends to purchase a carton, the customer operates the carton button BT32.

As an operation according to the product type selection operation, the POS terminal 20 displays, on the customer side display unit 205, a single product or a carton brand number selected by the product type selection operation under the first example of the purchase restricted product handling process. The brand number notification screen WD11 indicated by is displayed.
Also, under the second example of the purchase restricted product handling process, the POS terminal 20 displays the single item or carton selected by the product type selection operation on the store clerk side display unit 210 as an operation corresponding to the product type selection operation. The product take-out instruction screen WD21 showing the brand number is displayed, and the product receiving standby screen WD22 is displayed on the customer side display unit 205.

Depending on the store, brand information may not be given for the products in the carton, and the store clerk may be able to take out the product in response to the offer from the customer and the brand and purchase by the carton. .
In this case, under the first example of the purchase restriction product handling process, when a carton is selected by the operation of the carton button BT32 as the product type selection operation, on the brand number notification screen WD11, for example, a single brand number is displayed. In addition, as a message to the customer, a message may be displayed instructing the store clerk to tell the store clerk to specify the single product number.
Under the second example of the purchase restriction product handling process, on the product take-out instruction screen WD21, a single product number is displayed, and as a message to the store clerk, a brand carton corresponding to the displayed single product number is displayed. A message instructing to take out from the merchandise shelf may be displayed.

[Second Modification]
The configuration of the first example of the purchase restricted product handling process can be applied to, for example, a POS terminal configured to allow accounting corresponding to only the normal mode of the present embodiment. In addition, the configuration of the second example of the purchase restricted product handling process can be applied to a POS terminal configured to allow accounting corresponding to only the full self mode of the present embodiment. Further, the configuration of the second example of the purchase restricted product handling process can be applied to a POS terminal in which a store clerk performs operations from product registration to payment.

[Third Modification]
In addition, the target product in the present embodiment is not limited to tobacco. For example, it may be a medicine sold in a drug store or the like.

[Fourth Modification]
In each of the above embodiments, information is read by the customer-side scanner unit 206 and the same information is read by the store clerk-side scanner unit 212 corresponding to purchase-restricted products such as cigarettes. The processing executed by the POS terminal 20 is different.
However, as described above, the POS terminal 20 performs different processing depending on whether the same information is read by the clerk-side scanner unit 212 or the customer-side scanner unit 206 (hereinafter referred to as input corresponding processing switching). Is also applicable to products other than purchase-restricted products.

  As this modification, a case where the information reading target is a coupon is taken as an example of the input corresponding process switching. Under this modification, a barcode is printed on the coupon. The barcode of the coupon may include, for example, information indicating the type of coupon, information on a privilege given to a customer according to the specification of the coupon, information on usage conditions such as an expiration date.

In this case, when the bar code of the coupon is read by the customer-side scanner unit 206, the POS terminal 20 executes a process of calling a clerk, and the bar code of the coupon is read by the clerk-side scanner unit 212. In some cases, processing corresponding to privilege grant based on information read from the barcode may be executed. In this case, for example, a customer who wants to use the coupon ticket causes the customer-side scanner unit 206 to read the barcode of the coupon ticket, so that a clerk is called and the clerk asks the POS terminal 20 where the customer is present. The clerk can receive the coupon from the customer, read the barcode by the clerk-side scanner unit 212, and cause the POS terminal 20 to execute processing corresponding to the coupon.
The store clerk can collect the used coupon as a used coupon when the coupon is used. For example, at the POS terminal 20, a notification may be given by display or voice so as to have the store clerk collect the coupon ticket without forgetting it.

  In the above example, the POS terminal 20 first determines whether the corresponding coupon ticket can be used (satisfies the usage condition) when the customer scanner unit 206 reads the barcode of the coupon ticket, for example. Whether or not) may be determined. In addition, if it is determined that the corresponding coupon is available, the POS terminal 20 may execute a clerk calling process.

Further, among discount coupons of various types, for example, discount coupons are reflected in the corresponding transaction by the POS terminal 20 in response to the barcode read by the customer side scanner unit 206. You may make it process so that. Thereby, even under the full self mode, the customer can complete the payment using the discount coupon. However, since the used coupon must be collected by the store clerk, the POS terminal 20 also executes a store clerk calling process in response to reading the bar code of the discount coupon.
On the other hand, when the bar code of the coupon is read by the clerk-side scanner unit 212, the POS terminal 20 can provide a privilege for any type of coupon including discount coupons. Perform the appropriate process.

[Fifth Modification]
In the input processing switching, information may be read on a paper as a payment slip such as a utility bill or a ticket issuing paper.
In this case, the POS terminal 20 executes a process of calling a clerk when the customer-side scanner unit 206 reads the paper barcode, and the clerk-side scanner unit 212 reads the paper barcode. May execute corresponding processing based on the information read from the barcode (for example, payment processing for payment slips, ticket payment adjustment processing for ticket issuing paper, ticket issuing processing). .

Alternatively, the POS terminal 20 may execute processing up to payment according to the customer's operation and store clerk calling processing in response to the barcode of the paper read by the customer side scanner unit 206. . The store clerk who reaches the POS terminal 20 where the customer is present in response to the store clerk calls, for example, performs stamping on the paper, cuts the paper, hands the customer's copy to the customer, and stores the store's copy.
In this case, when the bar code of the paper is read by the clerk-side scanner unit 212, the POS terminal 20 may execute a process according to payment of a public bill, ticket issuance, etc. according to the operation of the clerk. .

[Sixth Modification]
The input corresponding process switching may be applied to products such as prepared dishes that are kept warm, such as Chinese buns and fried chicken (heat-retaining products). Such a heat-retaining product is also a kind of purchase-restricted product that can be handled only by the store clerk and cannot be handled by the customer before the customer purchases it.
In this case, for example, in a store, a card with a barcode corresponding to the heat-retaining product is displayed. The customer goes to the POS terminal 20 with the card of the warming product he wants to purchase.
In this case, the POS terminal 20 executes the clerk calling process when the customer side scanner unit 206 reads the card barcode, and the clerk side scanner unit 212 reads the card barcode. Executes processing corresponding to the accounting for the heat-retaining product based on the information read from the barcode.

Alternatively, the POS terminal 20 may execute processing from product registration corresponding to the warming product to payment according to the customer's operation in response to the card barcode read by the customer side scanner unit 206. . In this case, the customer can complete the payment under the full self mode by operating his / her POS terminal 20. In addition, the POS terminal 20 executes a store clerk calling process. The store clerk who reaches the POS terminal 20 where the customer is present in response to the store clerk handing over the customer the warm product corresponding to the barcode read by the customer.
Also in this case, when the bar code on the card is read by the clerk-side scanner unit 212, the POS terminal 20 corresponds to the accounting (product registration, settlement) for the heat-insulating product based on the information read from the bar code. Processing may be performed.

[Seventh Modification]
The process when the barcode is read by the customer-side scanner unit 206 and the process when the barcode on the card is read by the store clerk-side scanner unit 212 include, for example, a part of the same processing. Further, processing may be added in one case, or a part of the same processing may be included and different processing may be added in each case.
Further, as input of information, instead of reading a barcode, information may be read by communication with a card having an RFID tag, for example.

[Eighth Modification]
[Operation mode]
The POS terminal 20 shifts to the full self mode when it remains unused (see FIG. 9A), but when the clerk is using (except for the operation to set the full self mode), the full self mode is set. Transition to the mode may be prohibited.

  In addition, the clerk code is read to shift from the full self mode to the double scan mode (see FIG. 9B), but instead of reading the clerk code, the display screen of the clerk side display unit 210 is touched. Thus, the full self mode may be shifted to the double scan mode. When operating in the full self mode, a screen on which buttons corresponding to each store clerk are arranged may be displayed on the store clerk side display unit 210, and the store clerk may be identified according to the touched button on the screen. . Further, the full self mode may be shifted to the double scan mode by operating the key operation unit 211. A button corresponding to each store clerk may be arranged in the key operation unit 211, and the store clerk may be specified according to the button operated in the key operation unit 211.

  Further, after the POS terminal 20 operating in the normal mode transmits a transition instruction to the other POS terminals 20, if the local POS terminal 20 is processing, the POS terminal 20 shifts to the semi-self mode (registration-only mode) after the processing ends ( As shown in FIG. 10 (A), after the transition instruction is transmitted, the mode may be forcibly (immediately) shifted to the semi-self mode (registration-only mode). For example, when the customer is performing the checkout process on the customer side, if a transfer instruction is sent, the normal mode is immediately shifted to the semi-self mode (registration-only mode), while the checkout process being executed is completed. , It may be possible to execute continuously.

  Further, after the POS terminal 20 operating in the normal mode or the like receives a shift instruction from another POS terminal 20, the POS terminal 20 shifts to a semi-self mode (settlement-only mode) after the process ends if the POS terminal 20 is processing. (Refer to FIG. 10 (B)), it may be forcibly (immediately) shifted to the semi-self mode (settlement only mode) after receiving the shift instruction. For example, when the store clerk is performing registration processing on the clerk side, if a shift instruction is received, the normal mode is immediately shifted to the semi-self mode (settlement-only mode), while the registration process being executed is completed. , It may be possible to execute continuously.

  Further, the POS terminal 20 operating in the full self mode may be caused to function as a semi self mode (settlement only mode). That is, the POS terminal 20 operating in the semi-self mode (registration-only mode) transmits registration information to the POS terminal 20 operating in the semi-self mode (accounting-only mode) and operates in the semi-self mode (accounting-only mode). The POS terminal 20 causes the POS terminal 20 to execute the settlement process. The POS terminal 20 operating in the semi-self mode (registration-only mode) transmits registration information to the POS terminal 20 operating in the full self-mode and operates in the full self-mode. The POS terminal 20 that performs the checkout process may be executed. In addition, when the customer is not operating in the POS terminal 20 that operates in the full self mode, the registration information may be transmitted from the POS terminal 20 that operates in the semi-self mode (registration-only mode). You may not be able to send registration information when the customer is performing an operation, or even if the customer is performing an operation, send the registration information so that payment is performed immediately after the customer's operation is completed. Also good.

Further, a transmission button may be displayed on the clerk-side display unit 210 of the POS terminal 20 that is a transmission source of registration information in relation to transmission of registration information. The clerk-side display unit 210 displays transmission buttons for all other POS terminals on the LAN 11 so that each POS terminal can be identified (for example, terminal numbers such as “Register 1” and “Register 2” are attached). The POS terminal can be identified by the transmission button of the POS terminal that can be the destination (POS terminal 20 operating in the semi-self mode (settlement-only mode), POS terminal 20 in the full self mode). May be displayed.
One or more POS terminals 20 that are permitted as transmission destinations of registration information from the POS terminal 20 are determined in advance (that is, coupling between the registration side and the settlement side is determined in advance), and based on this, a transmission button May be displayed.

  In addition, a button corresponding to the POS terminal 20 that can currently transmit registration information and a button corresponding to the POS terminal 20 that cannot transmit registration information may be displayed in different display modes. For example, a button corresponding to the POS terminal 20 that can transmit registration information is displayed in a normal display mode, and a button corresponding to the POS terminal 20 that cannot transmit registration information is displayed in a special display mode (for example, gray down). May be displayed. Currently, the buttons corresponding to the POS terminals 20 that cannot transmit registration information may be disabled or prohibited (for example, the touch may be disabled).

  In addition, the status (for example, waiting, in use, near end, near full, offline, etc.) of each POS terminal 20 that is a transmission destination of registration information may be notified. For example, the status of each POS terminal 20 is shared in the LAN 11 (for example, transmission / reception of information indicating the status, centralized management in the store controller 10 or one representative POS terminal 20), and the like ( Alternatively, information indicating the status of each POS terminal 20 (for example, a badge-like image displaying “standby”, “in use”, “near end”, etc.) may be displayed. In the case of the POS terminal 20 operating in the full self mode, the POS terminal 20 is in a standby state when the customer is not operating, when the customer starts registration, the standby state is in use. Become inside. The in-use may be divided into registration and settlement before and after the operation of the registration completion key (subtotal key).

  Further, when the customer is using the POS terminal 20 that operates in the full self mode, the transition to the normal mode may be restricted. For example, the transition to the normal mode is permitted when the customer is paying in the full self mode, and the transition to the normal mode is prohibited when the customer is performing the registration process in the full self mode (at least an immediate transition) May be prohibited).

  Further, although the POS terminal 20 has been described that the operation mode shifts according to an explicit mode shift operation by the store clerk, the operation mode before the shift (current operation mode), the shift destination even in the explicit mode shift operation The operation may be limited depending on the operation mode, the operation status, and the like.

  The operation mode of the POS terminal 20 may be scheduled according to the work situation of the clerk (attendance situation, work schedule, work schedule). However, depending on the operation mode before the transition (current operation mode), the operation mode of the transition destination, the operation state, and the like, there may be a case where the control is performed according to the scheduling or a case where the control is not performed according to the scheduling.

  As an example of the operation mode notification, the example in which the POS terminal 20 displays the operation mode on the display unit (the clerk side display unit 210 and the customer side display unit 205) has been described, but the notification mode of the operation mode is not limited thereto. For example, the POS terminal 20 is provided with Patlite (registered trademark), a display board, or the like (or connected to the POS terminal 20), and the operation mode of the POS terminal 20 is notified by the patrol light, the display board, or the like. May be. Further, the POS system 1 may include a patrol light, a display board, or the like (or connect the patrol light, the display board, or the like to the LAN 11), and notify the operation mode of each POS terminal 20 in the store by the patrol light, the display board, or the like. . By using a patrol light, a display board, or the like, the operation mode can be visually recognized even from a distance (a position away from the store clerk side display unit 210).

[Ninth Modification]
[Display in double scan mode]
In the flowchart (see FIG. 11), when either the subtotal key displayed on the store clerk side display unit 210 or the registration completion key displayed on the customer side display unit 205 is pressed (step S420: YES). The small plan surface (see FIG. 17) is displayed. In other words, the merchandise registration is completed by either the clerk side (subtotal key) or the customer side (registration completion key). However, the mode for completing the product registration (operation for displaying the small plan surface) is not limited to this.

  For example, the small plan surface may be displayed only when a subtotal key on the store clerk side is pressed. That is, the customer may be allowed to perform an operation for completing the product registration only by the store clerk without performing the operation for completing the product registration. In this aspect, the customer side display unit 205 may display the registration completion key in a display mode (for example, gray down) indicating that the operation is not valid, or may not display the registration completion key.

  Further, a small plan surface may be displayed when both the subtotal key on the clerk side and the registration completion key on the customer side are pressed. That is, when the subtotal key is pressed first on the clerk side (when the subtotal key is pressed), the sub-plan is displayed at the timing when the registration completion key is pressed on the customer side. When the registration completion key is pressed first on the customer side (when the registration completion key is pressed), the small plan screen is displayed at the timing when the subtotal key is pressed on the clerk side. May be.

  In a mode in which a small plan surface is displayed when both the subtotal key on the clerk side and the registration completion key on the customer side are pressed, when one of the subtotal key and the registration completion key is pressed, the fact that the key has been pressed May be notified to the other. For example, if the subtotal key is pressed first, a message indicating that the subtotal key has been pressed (that is, a product registration operation by the store clerk. For example, a message such as "Product registration by the store clerk is over") ) May be displayed on the customer display unit 205. On the other hand, if the registration completion key is pressed first, it means that the registration completion key has been pressed (that is, the product registration operation by the customer. For example, “Product registration by customer has ended” Message or the like) may be displayed on the clerk side display unit 210.

  When the subtotal key is pressed, instead of or in addition to displaying on the customer display unit 205 that the subtotal key has been pressed, the registration completion key displayed on the customer display unit 205 is displayed. The display mode may be displayed in a highlighted mode (flashing etc.) until the registration completion key is pressed. Similarly, when the registration completion key is pressed, instead of or in addition to displaying on the clerk side display unit 210 that the registration completion key is pressed, a subtotal displayed on the clerk side display unit 210 is displayed. You may make it display the display mode of a key by an emphasis mode (flashing etc.) until the said subtotal key is pressed.

  In a mode in which a small plan surface is displayed when both the subtotal key on the clerk side and the registration completion key on the customer side are pressed, the registration completion key is prohibited from being pressed until the subtotal key is pressed (eg, grayed out, hidden) Etc.), and after the subtotal key is pressed, the registration completion key may be permitted to be pressed (for example, displayed in a pressable display mode). Alternatively, pressing of the subtotal key may be prohibited until the registration completion key is pressed, and pressing of the subtotal key may be permitted after the registration completion key is pressed.

  In a mode in which a small plan surface is displayed when both the subtotal key on the clerk side and the registration completion key on the customer side are pressed, even after the subtotal key on the clerk side is pressed, before the registration completion key on the customer side is pressed In some cases, registration may be allowed in a state where registration is temporarily completed on the clerk side. That is, when the subtotal key is pressed on the store clerk side, the fact that the subtotal key has been pressed is notified to the other party (customer side), but even after the subtotal key is pressed, the small plan surface is displayed. During the period (before pressing the registration completion key on the customer side), the product before the product registration of the customer may be registered (additionally registered) on the clerk side.

  In addition, in the case of registering an additional product after performing an operation for completing the product registration on the store clerk side (when the product is additionally registered in the registration provisional completion state), in order to display a small plan surface, The store clerk needs to complete the product registration again (pressing the subtotal key). In other words, after additional registration of the product, the small plan screen is displayed when both the sub-total key on the store clerk side and the registration completion key on the customer side are both pressed. Instead of the above, an operation for completing the product registration again on the store clerk side may be unnecessary. In other words, after additional registration of the product, the small plan surface may be displayed if the registration completion key is pressed on the customer side without pressing the subtotal key again on the store clerk side.

  Note that when the subtotal key is pressed and before the registration completion key is pressed, the customer's product may be additionally registered on the store clerk side as described above, but this is described with reference to FIG. In this way, the product registration of the next customer may be possible. When the subtotal key is pressed and before the registration completion key is pressed, the clerk-side display unit 210 declares whether to register additional products for the customer or products for the next customer ( Designation). For example, the declaration may be made by a button displayed on the clerk side display unit 210.

  In the double scan mode, when the same product is scanned on the customer side and the clerk side, it may be notified that the same product has been scanned on the customer side and the clerk side. For example, a message such as “Same product has been scanned” or “This is the scan for the 0th time” may be displayed on the display unit. The message display destination may be at least on the store clerk side. That is, when the same product is scanned on the customer side and the store clerk side, a message is always displayed on the store clerk side display unit 210, but a message may be displayed or not displayed on the customer side display unit 205. May be. For example, when the same product as the product already scanned on the customer side is scanned on the clerk side, a message is displayed on the clerk side display unit 210, and the same product as the product already scanned on the clerk side is displayed on the customer side. Message may be displayed on the customer side display unit 205 and the store clerk side display unit 210. Further, for example, it may be controlled whether or not the above-mentioned message is displayed on the customer-side display unit 205 in accordance with a setting operation (or switching operation) by a store clerk.

  In addition, in the above, during the registration of the product (registration screen) and after registration (small plan surface), the store clerk side display unit 210 registered the product registered on the own side (store clerk side) and the partner side (customer side). The product is displayed in a different display mode (see FIG. 13 (A), FIG. 14 (A), FIG. 15 (A), FIG. 17 (A)), and registered on the customer side display unit 205 on its own side (customer side). The displayed merchandise and the merchandise registered on the other party (clerk side) are displayed in different display modes (FIGS. 13B, 14B, 15B, and 17B). Reference), the display mode in the clerk side display unit 210 and the customer side display unit 205 is not limited to this.

  For example, the clerk side display unit 210 does not display the product registered on the partner side (customer side) but displays the product registered on the own side (store clerk side), and the customer side display unit 205 displays the product registered on the partner side (clerk side). ) May be displayed without displaying the product registered in (). Alternatively, as shown in FIG. 13A or the like, the clerk side display unit 210 displays the product registered on the own side (store clerk side) and the product registered on the other side (customer side) in different display modes. The customer display unit 205 may display the product registered on the customer side (customer side) without displaying the product registered on the partner side (store clerk side). Alternatively, the clerk side display unit 210 does not display the product registered on the partner side (customer side) but displays the product registered on the own side (store clerk side), and the customer side display unit 205 displays the product registered in FIG. As shown in the above, the product registered on the own side (customer side) and the product registered on the other side (store clerk side) may be displayed in different display modes.

  In the clerk side display unit 210, it is possible to declare (specify) whether or not to display the product registered on the partner side (customer side) on the own side (the clerk side display unit 210). Good. In addition to or in addition to the above, in the store clerk side display unit 210, a declaration (whether or not to display) the product registered on its own side (store clerk side) on the partner side (customer side display unit 205) ( Designation). In addition to or in addition to the above, the customer display unit 205 declares whether or not to display the product registered on the other party (store clerk side) on the customer side (the customer display unit 205). (Designation) may be possible. Any of them may be declared by a button displayed on the screen.

  Further, during product registration, for example, as shown in FIG. 15, the product registered on the own side and the product registered on the other side are displayed in different display areas, and after product registration, for example, FIG. As shown in FIG. 4, the product registered on the own side and the product registered on the other side may be displayed in a common display area. In other words, for example, when a transition is made from the registration screen to the small plan surface by pressing the subtotal key, etc., the product registered on the own side and the other side registered on the registration screen before pressing the subtotal key, etc. The commercialized product may be displayed in a common display area on the small plan surface after the subtotal key or the like is pressed. When the registration screen button (symbol TG in FIG. 17A) is pressed to shift to the registration screen from the small plan surface, the user himself / herself displayed in the common display area on the small plan surface before the registration screen button is pressed. The registered product and the product registered on the other side may be displayed in different display areas on the registration screen after the registration screen button is pressed.

  It should be noted that in the clerk-side display unit 210, regarding the display mode during the product registration or after the product registration in the clerk-side display unit 210 or the customer-side display unit 205, the product registered on the own side and the other party are registered. It may be possible to declare (specify) whether to display the product in a different display area or in a common display area. In addition to or in addition to the above, in the customer-side display unit 205, the customer-side display unit 205 can display the product registered on its own side and the other party regarding the display mode during product registration or after product registration. It may be possible to declare (specify) whether to display the registered product in a different display area or in a common display area. Any of them may be declared by a button displayed on the screen.

[Tenth Modification]
[About analysis etc.]
In the POS system 1, an electronic journal may be stored and used for various analyses. The electronic journal may include various information shown in FIGS. 13, 14, 12, etc., output information shown in FIGS. 16, 18, etc. (including information related to customers). Good. For example, the POS terminal 20 (or the store controller 10) stores an electronic journal for each transaction, and the operation status of each operation mode (for example, by time of day, by person in charge, or unconditional, for each mode). Operating hours, etc.), actual sales of products (for example, sales volume, etc.), operation status of vouchers (for example, the number of vouchers issued, the ratio of vouchers issued relative to the number of products sold, after the voucher is issued) The time required to deliver the product, etc., and the registration status of the store clerk and customers in the double scan mode (ratio of the number of product registrations between the store clerk and customers, etc.) (If the gender age can be ascertained, it may be by customer). The analysis result may be output to a list or the like.

  In addition, for example, by storing the registration start time (in seconds) of the first product in each transaction and the display start time of the small plan surface in the electronic journal, for example, by operation mode (for example, by purchase number by operation mode) ) Required time (for example, the time required until the registration process is completed (until the start of the small plan surface display)) may be analyzed.

[Eleventh Modification]
In the above description, the current operation mode of the own POS terminal 20 is displayed (for example, reference numeral M in FIG. 17). For example, information on the operation mode in another POS terminal 20 is acquired via the LAN 11. Thus, the current operation mode of the other POS terminal 20 may be displayed.

[Twelfth Modification]
In the POS terminal 20 of the above-described embodiment, for example, the customer-side display unit 205 faces the display surface of the clerk-side display unit 210 on the opposite side, and the change machine 209 displays the display surface of the customer-side display unit 205. Operation is possible on the side facing. That is, the POS terminal 20 of the above embodiment is configured to have a positional relationship in which the clerk and the customer face each other.
However, the POS terminal 20 has a clerk-side display unit 210, a customer-side display unit 205, and a change so that, for example, the store clerk and the customer face each other in front and face each other so that the directions are almost orthogonal. A configuration in which the machine 209 or the like is arranged may be used.

[Summary of Embodiment]
(1) As described above, according to one aspect of the present embodiment, the first information input unit that inputs information corresponding to the store clerk, and the second information input unit that inputs information corresponding to the customer, A product sales data processing apparatus (for example, a POS terminal) comprising processing means for executing different processing depending on whether specific information is input by the first information input means or by the second information input means 20).
According to the above configuration, for example, when the information indicated by the barcode of the purchase-restricted product such as cigarette is read by the store clerk side scanner unit 212 (an example of the first information input unit), the product registration process is performed. On the other hand, when the information indicated by the barcode of the same purchase-restricted product is read by the customer-side scanner unit 206 (an example of the second information acquisition unit), the product corresponding to the read information is directed to the store clerk or the customer. It is possible to display a screen having content that serves as a guide for preparation.
Thereby, the efficiency of the accounting when the customer purchases the purchase-restricted product is achieved.

(2) One aspect of the present embodiment is the commodity sales data processing apparatus according to (1) above, wherein the processing means is at least one of a first information input means and a second information input means. One inputs information by reading information from a predetermined medium.
According to the said structure, information can be acquired by reading a barcode corresponding to the purchase restricted goods whose barcode is printed on the package like said cigarette.

(3) One aspect of the present embodiment is the commodity sales data processing apparatus according to (1) or (2), in which the specific information is input to the processing unit by the second information input unit. In this case, information for specifying a product corresponding to the specific information is displayed on the clerk display unit.
According to the above configuration, when the information indicated by the barcode of the restricted purchase product is read by the customer-side scanner unit 206 (second information acquisition unit), the product corresponding to the read information is specified for the store clerk. Information (for example, brand number) can be displayed.
Note that the information for specifying the product is not limited to the brand number. The information for specifying the product may be a number, a symbol, or the like fixedly attached to the product shelf itself.

(4) One aspect of this embodiment is the commodity sales data processing device according to any one of (1) to (3) above, wherein the processing means is specified by the second information input means. Information on the selection of a plurality of products corresponding to the specific information is displayed on the customer display unit (for example, the customer display unit 205).
According to the above configuration, when there are a plurality of products corresponding to the information indicated by the barcode of the purchase restricted product, the customer can perform an operation of selecting a product to be purchased from the plurality of products.

  (5) In one aspect of the present embodiment, the computer includes a first information input unit that inputs information corresponding to a store clerk, a second information input unit that inputs information corresponding to a customer, and a specific information It is a program for functioning as a processing unit that executes different processes depending on whether it is input by the first information input unit or the second information input unit.

  The program for realizing the functions of the POS system 1 and the POS terminal 20 described above is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system and executed. By doing so, the above-described processing of the POS system 1, the POS terminal 20, and the like may be performed. Here, “loading and executing a program recorded on a recording medium into a computer system” includes installing the program in the computer system. The “computer system” here includes an OS and hardware such as peripheral devices. Further, the “computer system” may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and dedicated line. The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. As described above, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The recording medium also includes a recording medium provided inside or outside that is accessible from the distribution server in order to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program that can be executed by the terminal device. That is, the format stored in the distribution server is not limited as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. Note that the program may be divided into a plurality of parts, downloaded at different timings, and combined in the terminal device, or the distribution server that distributes each of the divided programs may be different. Furthermore, the “computer-readable recording medium” holds a program for a certain period of time, such as a volatile memory (RAM) inside a computer system that becomes a server or a client when the program is transmitted via a network. Including things. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

DESCRIPTION OF SYMBOLS 1 ... POS system 10 ... Store controller 20 ... POS terminal 201 ... CPU
202 ... ROM
203 ... RAM
DESCRIPTION OF SYMBOLS 204 ... Hard disk 205 ... Customer side display part 206 ... Customer side scanner part 208 ... Card payment part 209 ... Change machine 210 ... Clerk side display part 211 ... Key operation part 212 ... Clerk side scanner part 213 ... Printing part 214 ... Audio | voice output part 215: Communication unit

Claims (5)

First information input means for inputting information corresponding to the store clerk;
A second information input means for inputting information corresponding to the customer;
A merchandise sales data processing apparatus comprising: processing means for executing different processing depending on whether specific information is input by the first information input means or input by the second information input means. The commodity sales data processing apparatus according to claim 1, wherein at least one of the first information input unit and the second information input unit inputs information by reading information from a predetermined medium. . The said processing means displays the information for specifying the goods corresponding to the said specific information on the display part for shop assistants, when the said specific information is input by the said 2nd information input means. Product sales data processing device described in 1. The said processing means displays the information regarding selection of the some goods corresponding to the said specific information on a customer display part, when the said specific information is input by the said 2nd information input means. The product sales data processing device according to any one of the above. Computer
First information input means for inputting information corresponding to the store clerk;
A second information input means for inputting information corresponding to the customer;
A program for functioning as a processing unit that executes different processes depending on whether specific information is input by the first information input unit or by the second information input unit.

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