JP2014109872A - Input device and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce time and labor required for introducing an input device that receives input of order information concerning an order, and performing device-setup when failure occurs.SOLUTION: An input device which receives input of order information concerning an order, comprises a short range radio communication unit, input means, and first writing means. The short range radio communication unit comprises a circuit including a storage device, and establishes short range radio communication with a medium which can perform short range radio communication. The input means inputs various setting information. The first writing means writes the input setting information in the medium via the radio communication performed by the short range radio communication unit.

Description

  Embodiments described herein relate generally to an input device and a program.

  For example, in many restaurants such as family restaurants and taverns, processing devices are used to execute processing related to various operations such as a menu item order receiving operation and an accounting operation. In such a processing apparatus, an operation of a user such as a store clerk is input by an order input device, and a process corresponding to the input operation is executed.

  Specifically, in the case of a system used in a restaurant, the order input device and the processing device are, for example, an order terminal and a station (server), respectively. In this case, at the order terminal, the orderer inputs the menu item ordered by the customer. The order terminal generates order information including a list of menu items ordered based on the input operation, and transmits the order information to the station. The station performs creation of a cooking instruction slip, sales management processing, and the like based on the order information.

  Conventionally, when an order terminal is introduced, a person in charge goes to the store and inputs and sets setting information such as a device ID of the order terminal and management information (for example, wireless LAN setting data). Also, when an order terminal breaks down, the person in charge goes to the store and sets the setting information such as the device ID and management information (for example, wireless LAN setting data) of the broken terminal in the initial state (factory shipment state). The terminal is replaced with a faulty terminal by inputting it to the order terminal.

  However, the setting work at the time of conventional introduction or the replacement work of the terminal at the time of failure requires manual input of setting information such as device ID and management information related to wireless communication to the order terminal, which is very efficient. It was bad.

  The embodiment is an input device that receives input of order information related to an order, and includes a short-range wireless communication unit, an input unit, and a first writing unit. The short-range wireless communication unit establishes short-range wireless communication with a medium in which a circuit including a storage device is incorporated and wireless communication at a short distance is possible. The input means inputs various setting information. The first writing unit writes the input setting information into the medium by wireless communication by the short-range wireless communication unit.

  In an input device that receives an input of order information related to an order, an embodiment includes a short-range wireless communication unit, an input unit, a first writing unit, a first reading unit, a storage unit, and a second reading unit, And a second writing means. The short-range wireless communication unit establishes short-range wireless communication with a medium in which a circuit including a storage device is incorporated and wireless communication at a short distance is possible. The input means inputs various setting information. The first writing unit writes the input setting information into the medium by wireless communication by the short-range wireless communication unit. The first reading unit reads the setting information from the medium in which the setting information is written by wireless communication by the short-range wireless communication unit. The storage means stores the read setting information in a storage unit. The second reading means reads the setting information from the medium corresponding to another input device by wireless communication by the short-range wireless communication unit. The second writing unit writes the read setting information into another medium by wireless communication by the short-range wireless communication unit.

  The program according to the embodiment accepts input of order information related to an order, and establishes short-range wireless communication with a medium in which a circuit including a storage device is incorporated and wireless communication at a short distance is possible. A computer that controls an input device including a short-range wireless communication unit includes an input unit, a first writing unit, a first reading unit, a storage unit, a second reading unit, and a second writing unit. Make it work. The input means inputs various setting information. The first writing unit writes the input setting information into the medium by wireless communication by the short-range wireless communication unit. The first reading unit reads the setting information from the medium in which the setting information is written by wireless communication by the short-range wireless communication unit. The storage means stores the read setting information in a storage unit. The second reading means reads the setting information from the medium corresponding to another input device by wireless communication by the short-range wireless communication unit. The second writing unit writes the read setting information into another medium by wireless communication by the short-range wireless communication unit.

FIG. 1 is a system configuration diagram illustrating a configuration of an order processing system according to an embodiment. FIG. 2 is a plan view showing the appearance of the order terminal. FIG. 3 is a block diagram illustrating a hardware configuration of the order terminal. FIG. 4 is a block diagram illustrating functions related to the setting process. FIG. 5 is a flowchart schematically showing the flow of the setting process (at the time of introduction). FIG. 6 is a flowchart schematically showing the flow of the setting process (at the time of failure).

  Hereinafter, an embodiment will be described with reference to the drawings.

  FIG. 1 is a system configuration diagram illustrating a configuration of an order processing system 100 according to the embodiment. The order processing system 100 can be used in various facilities that provide a food service or a product sales service in response to a customer order such as a restaurant or a store. However, in the following, the order processing system 100 configured to be adapted for use in restaurants will be described.

  In the order processing system 100, a plurality of information terminals 1, a plurality of order terminals 2, a plurality of slip printers 3 and a station 4 are connected to a LAN (Local Area Network) 5, respectively. However, the order terminal 2 is connected to the LAN 5 via the wireless access point 6. Although two information terminals 1, two order terminals 2 and slip printers 3 are illustrated in FIG. 1, the number thereof is arbitrary. Only one information terminal 1, order terminal 2, and slip printer 3 may be provided.

  The information terminal 1 is a PC (Personal Computer), a POS (Point of Sales) terminal, or the like, and is installed on a customer service floor or a checkout counter, for example. The information terminal 1 performs processing related to various operations such as a guidance operation for customers, an order receiving operation, a serving (distribution) operation, or an accounting operation. In the information terminal 1 installed on the customer service floor, processing relating to guidance work, order receiving work, and serving (distribution) work is mainly used. Further, in the information terminal 1 installed in the checkout counter, processing relating to accounting work is further used. In addition, the information terminal 1 is good also as what was specialized for the specific use by performing the process regarding only one part of said operation | work.

  The order terminal 2 includes a user interface in which a plurality of operation keys are arranged, and functions as an order input device that receives an input of order information related to an order through a user operation via the user interface. The order terminal 2 generates order information according to the input operation, and wirelessly transmits the order information. The order information wirelessly transmitted from the order terminal 2 is transmitted to the station 4 via the wireless access point 6 and the LAN 5.

  The station 4 is installed in, for example, a backyard, and functions as a processing device that performs various processes related to management operations related to restaurant business by collecting and processing various types of information transmitted from the information terminal 1. The station 4 also performs management processing of information that is commonly used by the plurality of information terminals 1.

  The slip printer 3 is installed on, for example, a customer service floor or a kitchen. The slip printer 3 installed on the customer service floor prints an order slip based on the order information for the customer. That is, the slip printer 3 installed on the customer service floor is used as a so-called customer printer. The slip printer 3 installed in the kitchen prints a cooking instruction slip based on the order information for the cook. That is, the slip printer 3 installed in the kitchen is used as a so-called kitchen printer.

  In general, in the order processing system 100, when a user performs an operation for inputting an order at the information terminal 1 or the order terminal 2, the order information generated at the information terminal 1 or the order terminal 2 in accordance with the operation is performed. Is transmitted to the station 4 via the LAN 5. The station 4 manages the incoming order information for accounting processing, tabulation processing, and the like. Further, the station 4 transmits order information to the slip printer 3 via the LAN 5. The slip printer 3 prints a cooking instruction slip and an order slip having contents corresponding to the incoming order information.

  Next, the order terminal 2 will be described. 2 is a plan view showing the appearance of the order terminal 2, and FIG. 3 is a block diagram showing the hardware configuration of the order terminal 2. As shown in FIG.

  The order terminal 2 includes, as a portable main body, a first member 21 disposed on the left side in FIG. 2 and a second member 22 disposed on the right side in FIG. Both the first member 21 and the second member 22 have a substantially rectangular parallelepiped shape. The second member 22 is rotatably connected to the first member 21 via a stopper 23 such as a hinge. With this stopper 23, the second member 22 opens and closes with respect to the first member 21 between the opened state (FIG. 2) and the closed state (not shown).

  In the first member 21, a touch panel 24 that is a display operation unit is disposed on a surface 21 </ b> A that is exposed to the outside when the second member 22 is opened with respect to the first member 21. In FIG. 2, a side key 25 is provided on the left side surface 21B. In the second member 22, a membrane type keyboard 26 is arranged on a surface 22 </ b> A exposed to the outside when the second member 22 is opened with respect to the first member 21.

  The touch panel 24 is configured by overlapping a touch panel sensor 242 as an operation unit on a screen of a liquid crystal display (hereinafter abbreviated as a display) 241 as a display unit, and is divided into a display input unit 24A and a numeric keypad unit 24B. Yes. Screen data to be described later is displayed on the display input unit 24A. The numeric keypad 24B includes “0” to “9” numeric keys, “return” key, “C” clear key, “update” key, “△” and “▽” up / down keys, “•” A decimal point key is placed.

  The membrane type keyboard 26 has a plurality of fixed keys on which characters and outlines are printed in a matrix on the surface. The membrane-type keyboard 26 has a feature that it is more resistant to dirt such as mud and liquid than other types of keyboards. Each fixed key is assigned a function for supporting the ordering work.

  The order terminal 2 has a control board 30 built in either the first member 21 or the second member 22. As shown in FIG. 3, the control board 30 is provided with a microcomputer 39, and the microcomputer 39 drives and controls each part. As shown in FIG. 3, the microcomputer 39 has a central processing unit (CPU) 31 that centrally controls each unit, a ROM (Read Only Memory) 32 via a bus line 38 such as an address bus and a data bus, A RAM (Random Access Memory) 33 is connected. A clock unit 34, a wireless unit 35, a key controller 36, a touch panel controller 37, and a short-range wireless communication unit 40 are connected to such a microcomputer 39 via a bus line 38.

  The ROM 32 is a non-volatile memory in which stored information is retained even when the power is turned off, and stores fixed data such as a program including a control program 321, menu item setting data, menu data such as menu item out-of-stock data, and the like. Functions as a storage unit. The ROM 32 stores settings related to wireless communication in the wireless unit 35. The settings related to wireless communication include the ESSID, the IP address of the station 4 and the like in addition to the IP address of the order terminal 2.

  The RAM 33 stores variable data such as screen data to be displayed on the display 241 and data transmitted to the station 4. The clock unit 34 measures the current date and time.

  The wireless unit 35 is a wireless communication unit that controls transmission / reception of data to / from the wireless access point 6, and is a wireless communication device that executes, for example, IEEE 802.11 standard wireless communication.

  The key controller 36 monitors each fixed key of the side key 25 and the keyboard 26 and determines whether or not there is a key input. The touch panel controller 37 controls a screen displayed on the display 241 of the touch panel 24. The touch panel controller 37 detects a two-dimensional coordinate indicating a touch position on the screen based on a signal from the touch panel sensor 242.

  The short-range wireless communication unit 40 is known as NFC (Near Field Communication), and performs wireless communication with, for example, the IC tag X by a low-power wireless communication technology at a short distance of about several centimeters to zero centimeters. Interface.

  The IC tag X is a known medium that incorporates an integrated circuit (IC) including a storage device such as a semiconductor memory and has a wireless communication function at a short distance. This IC tag X is a small and sealable form that can be attached and detached.

  The IC tag X is pre-written with setting information such as device ID and management information (for example, wireless LAN setting data) of each order terminal 2 at the service headquarters, and is attached to the corresponding order terminal 2 at the time of introduction. . The IC tag X is attached to, for example, the back side of a battery (not shown) so as not to be seen by the user.

Subsequently, among the various processes executed by the microcomputer 39 (CPU 31) of the order terminal 2 according to the control program 321, the setting process of the order terminal 2 will be described. Note that the order terminal 2 of the present embodiment has the following three modes as setting operation modes.
Mode 1: Information set in the order terminal 2 is written to the IC tag X.
Mode 2: After reading from the IC tag X, the order terminal 2 changes (arbitrary), and then the setting is reflected on the order terminal 2.
Mode 3: After reading from the IC tag X, the order terminal 2 changes (arbitrary), and then writes to the IC tag X again.

  The mode described above can be selected by operating the touch panel 24 or the keyboard 26.

  Here, FIG. 4 is a block diagram showing functions related to the setting process performed by the microcomputer 39 (CPU 31) of the order terminal 2. As shown in FIG. 4, the CPU 31 of the order terminal 2 operates according to the control program 321, thereby inputting means 311, first writing means 312, first reading means 313, storage means 314, and second reading. Means 315 and second writing means 316 function.

  The input unit 311 inputs setting information such as the device ID of the order terminal 2 and management information (for example, setting data of the wireless unit 35).

  The first writing unit 312 writes the setting information input by the input unit 311 to the IC tag X by wireless communication by the short-range wireless communication unit 40. The first reading unit 313 reads the setting information from the IC tag X in which the setting information is written by the first writing unit 312 by wireless communication using the short-range wireless communication unit 40. The storage unit 314 stores the setting information read by the first reading unit 313 in the ROM 32.

  The second reading means 315 reads setting information from the IC tag X corresponding to another order terminal 2 (for example, the failed order terminal 2) by wireless communication by the short-range wireless communication unit 40. The second writing unit 316 writes the setting information read by the second reading unit 315 to another IC tag X by wireless communication by the short-range wireless communication unit 40.

[When setting to IC tag X]
First, information setting on the IC tag X by setting work (mode 1) of the order terminal 2 will be described. For example, in the service headquarters, setting to the IC tag X is performed by setting the setting information such as the device ID of each order terminal 2 and management information (for example, setting data of the wireless unit 35) to the IC tags X corresponding to the number of devices. Do this by writing.

  When the setting job (mode 1) is selected, the CPU 31 (input unit 311) of the order terminal 2 receives an input of a device ID via the touch panel 24 or the keyboard 26. Then, when there is a preset system information master, the CPU 31 (first writing means 312) of the order terminal 2 uses the short-range wireless communication unit 40 to wirelessly communicate the various setting information stored in the IC tag. Write to X and set. The setting information is, for example, management information (for example, setting data of the wireless unit 35) such as the IP address of the order terminal 2 linked to the device ID, the ESSID, the IP address of the station 4, and the IP address of the information terminal 1. . When there is no system information master, a default value is set in the IC tag X by wireless communication by the short-range wireless communication unit 40. As the default value, the device ID is set in the fourth octet of the IP address, and the default values of “192.169.194” are set in the remaining first to third.

  Further, the order terminal 2 reads the device-specific MAC address from the ROM 32 of the order terminal 2 (input unit 311), and sets it in the IC tag X by wireless communication by the short-range wireless communication unit 40 (first writing unit 312). ). Further, the order terminal 2 also sets other setting items (input means 311) input by an operation via the touch panel 24 or the keyboard 26 to the IC tag X by wireless communication by the short-range wireless communication unit 40 (first). Writing means 312).

[When order terminal 2 is installed]
Next, the flow of the setting process (at the time of introduction) in the order terminal 2 will be described with reference to the flowchart of FIG. When the order terminal 2 is introduced, for example, an introduction person goes to the introduction store and attaches the IC tag X set in the service headquarters to the order terminal 2.

  When the order terminal 2 is introduced, the user turns on and activates the new order terminal 2 to be introduced, and selects a setting job (mode 2). As shown in the flowchart of FIG. 5, when the setting job (mode 2) is selected (Yes in step S1), the CPU 31 (first reading means 313) of the order terminal 2 receives the order from the attached IC tag X. Setting information such as the device ID of the terminal 2 and management information (for example, setting data of the wireless unit 35) is read by wireless communication by the short-range wireless communication unit 40 (step S2).

  Next, the CPU 31 (storage means 314) of the order terminal 2 stores and sets the setting information read from the attached IC tag X in the ROM 32 (step S3).

  If there is a change in the information set in the ROM 32 (excluding the MAC address), the information set in the ROM 32 is displayed on the display 241 and changed by an operation via the touch panel 24 or the keyboard 26. Set in ROM32.

[When order terminal 2 fails]
Next, the flow of setting processing (at the time of failure) in the order terminal 2 will be described with reference to the flowchart of FIG. When the order terminal 2 fails, the user mails the failed order terminal 2 to, for example, the service headquarters.

  When the failed order terminal 2 arrives at the service headquarters, the power supply of the new order terminal 2 to be replaced is turned on and activated, and the setting job (mode 3) is selected. As shown in the flowchart of FIG. 6, when the setting job (mode 3) is selected (Yes in step S11), the CPU 31 (second reading means 315) of the new order terminal 2 is attached to the failed order terminal 2. The setting information such as the device ID and management information (for example, setting data of the wireless unit 35) of the failed order terminal 2 is read from the IC tag X by wireless communication by the short-range wireless communication unit 40 (step S12).

  Next, the CPU 31 (second writing means 316) of the new order terminal 2 receives the read device ID and management information (provided that another initial IC tag X is attached to the order terminal 2). For example, setting information such as setting data of the wireless unit 35) is written to the IC tag X by wireless communication by the short-range wireless communication unit 40 (step S13). Thereby, setting information can be copied between the IC tag X of the failed order terminal 2 and the IC tag X of the new order terminal 2 to be replaced.

  The CPU 31 (second writing means 316) of the order terminal 2 reads the MAC address from the ROM 32 of the order terminal 2 and sets the MAC address in the IC tag X by wireless communication using the short-range wireless communication unit 40.

  Next, when the setting job (mode 2) is selected (Yes in step S14), the CPU 31 (first reading means 313) of the new order terminal 2 transmits the setting information from the attached IC tag X via short-range wireless communication. Reading is performed by wireless communication by the unit 40 (step S15).

  Next, the CPU 31 (storage unit 314) of the order terminal 2 stores and sets the setting information read from the attached IC tag X in the ROM 32 (step S16).

  If the order terminal 2 in which the setting information is set in this way is mailed to the store, the user can use the order terminal 2 as it is.

  Through the above processing, setting information such as the device ID and management information (for example, setting data of the wireless unit 35) of the failed order terminal 2 can be input to the new order terminal 2 to be replaced by wireless communication. Therefore, it is possible to easily replace the failed terminal without manually inputting setting information such as the device ID of the failed order terminal 2 and management information (for example, setting data of the wireless unit 35).

  As described above, according to this embodiment, in order to shorten the setup time at the time of introduction or failure of the order terminal 2, a part manually set is partially automated, and a service person (person in charge) visits the site. By minimizing the number and time of work, the trouble of introducing the order terminal 2 and setting up the equipment at the time of failure can be reduced.

  The control program 321 executed by the order terminal 2 of the present embodiment is an installable or executable file, such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). You may comprise so that it may record and provide on a computer-readable recording medium.

  Further, the control program 321 executed by the order terminal 2 of the present embodiment may be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Moreover, you may comprise so that the control program 321 performed with the order terminal 2 of this embodiment may be provided or distributed via networks, such as the internet.

  Although the embodiment of the present invention has been described, this embodiment is presented as an example and is not intended to limit the scope of the invention. The novel embodiment can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

2 Input device 40 Short-range wireless communication unit 311 Input unit 312 First writing unit 313 First reading unit 314 Storage unit 315 Second reading unit 316 Second writing unit

JP 2011-175476 A

Claims (6)

In an input device that accepts input of order information related to an order,
A short-range wireless communication unit that establishes short-range wireless communication with a medium in which a circuit including a storage device is incorporated and capable of wireless communication at a short distance;
An input means for inputting various setting information;
First writing means for writing the setting information input to the medium by wireless communication by the short-range wireless communication unit;
An input device comprising: A wireless communication unit that controls wireless communication with the processing device that executes the management information processing of the order information;
The setting information input by the input unit includes setting information related to wireless communication in the wireless communication unit,
The input device according to claim 1. First reading means for reading the setting information from the medium in which the setting information is written by wireless communication by the short-range wireless communication unit;
Storage means for storing the read setting information in a storage unit;
The input device according to claim 1, further comprising: Second reading means for reading the setting information from the medium corresponding to another input device by wireless communication by the short-range wireless communication unit;
A second writing means for writing the read setting information to another medium by wireless communication by the short-range wireless communication unit;
The input device according to claim 3, further comprising: In an input device that accepts input of order information related to an order,
A short-range wireless communication unit that establishes short-range wireless communication with a medium in which a circuit including a storage device is incorporated and capable of wireless communication at a short distance;
An input means for inputting various setting information;
First writing means for writing the setting information input to the medium by wireless communication by the short-range wireless communication unit;
First reading means for reading the setting information from the medium in which the setting information is written by wireless communication by the short-range wireless communication unit;
Storage means for storing the read setting information in a storage unit;
Second reading means for reading the setting information from the medium corresponding to another input device by wireless communication by the short-range wireless communication unit;
A second writing means for writing the read setting information to another medium by wireless communication by the short-range wireless communication unit;
An input device comprising: A short-range wireless communication unit that receives input of order information related to an order and establishes short-range wireless communication with a medium in which a circuit including a storage device is incorporated and wireless communication at a short-range is possible A computer for controlling the input device,
An input means for inputting various setting information;
First writing means for writing the setting information input to the medium by wireless communication by the short-range wireless communication unit;
First reading means for reading the setting information from the medium in which the setting information is written by wireless communication by the short-range wireless communication unit;
Storage means for storing the read setting information in a storage unit;
Second reading means for reading the setting information from the medium corresponding to another input device by wireless communication by the short-range wireless communication unit;
A second writing means for writing the read setting information to another medium by wireless communication by the short-range wireless communication unit;
Program to function as.

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