JP2008233961A - Baggage charge adjustment system and baggage charge adjustment program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To achieve a baggage charge adjustment system for adjusting a charge, even for baggage having a size exceeding a specified size entailing an extra charge. <P>SOLUTION: A baggage terminal 1 measures the size or weight of baggage of a passenger, and prints a baggage tag to be attached to the baggage based on baggage tag information received from a host computer 3. A passenger terminal 2 reads boarding passenger information on a passenger, presents a transportation charge of his baggage to the passenger, receives payment for the transportation charge of the baggage, and composes payment completion information upon completion of the payment. The host computer 3 refers to charge information, calculates the transportation charge of baggage based on baggage information and boarding passenger information, and composes baggage tag information corresponding to the boarding passenger information, based on the payment completion information. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a baggage fee settlement system and a baggage fee settlement program that accepts the baggage of a passenger who rides a vehicle and settles the fee, and is particularly characterized by dealing with excess fee settlement.

  Passenger's belongings on a passenger plane are classified into baggage to be brought into the passenger plane, baggage that is not brought into the passenger plane, checked at each departure airline at the departure airport before boarding, and received at the arrival airport (hereinafter referred to as "checked baggage"). Is done. The size of checked baggage that can be checked for free is stipulated for each airline. If the checked baggage exceeds the specified size (size, weight), the passenger must pay an excess fee.

  Traditionally, checked baggage check-in procedures have been carried out at the check-in counter of each airline installed at the airport. By performing the operation, the baggage check-in process including the check-out process for excess charges will be processed. The airport clerk checks the number of items the passenger has, measures the weight and size, issues (prints) a tag (luggage tag, package tag, BAGGAGE TAG) at the counter terminal and attaches it to the corresponding item. Then, check it in as checked baggage.

  In this way, the procedure for accepting checked baggage requires that the airport clerk perform troublesome operations on each checked baggage. Moreover, since processing time is required, it is easy to form a queue of passengers waiting for the procedure, and the passenger may take an unexpected time in a busy time before boarding the passenger aircraft.

Patent Document 1 (Japanese Patent Laid-Open No. 2003-223658) discloses an apparatus that can automatically deposit a standard size baggage. According to the automatic depositing apparatus of Patent Document 1, with regard to baggage that can be put in the apparatus, a baggage is attached after a tag is attached and a voucher is issued. If it exceeds the size, the custody process will not be completed and a separate check-in counter will be required.
JP 2003-223658 A

  It is an object of the present invention to realize a baggage fee settlement system that performs fee settlement even for baggage that exceeds a specified size in response to the baggage fee system and incurs an excess fee.

  It is another object of the present invention to reduce processing time for baggage storage and carry-on by presenting a transportation fee to the passenger according to the type of baggage and the form of transportation, and by performing fee settlement and storage processing by the passenger processing.

A baggage fee settlement system according to the present invention is a baggage fee settlement system having a baggage terminal, a passenger terminal, and a host computer connected to a network, measuring the size or weight of a passenger's baggage and measuring the size. Or a baggage measuring unit for storing weight as baggage information, a tag printing unit for printing a tag attached to the baggage based on the tag information received from the host computer, and transmitting the baggage information to the passenger terminal. A baggage terminal comprising a baggage terminal transceiver for receiving information from the host computer,
Passenger information reading unit for reading passenger boarding information, processing content notifying unit for presenting the baggage transportation fee calculated by the host computer, and payment of the baggage transportation fee are received and paid When the payment is completed, the payment refund processing unit that constitutes the payment completion information, the baggage information received from the baggage terminal and the boarding passenger information are transmitted to the host computer, and the payment refund processing unit is further configured. A passenger terminal comprising: a passenger terminal transmitting and receiving unit for transmitting information to the host computer and receiving the baggage transportation charge information from the host computer;
A storage unit that stores predetermined fee information; a baggage fee calculation unit that calculates the baggage transportation fee based on the baggage information and boarding passenger information received from the passenger terminal with reference to the fee information; , Based on the payment completion information received from the payment refund processing unit, the tag information component constituting the tag information corresponding to the boarding passenger information, the baggage information, the boarding passenger information and the payment completion information from the passenger terminal A host computer having a host transmission / reception unit for receiving, transmitting the tag information to the baggage terminal, and transmitting the calculated transportation fee information to the passenger terminal.

  The passenger terminal further includes a baggage application information input unit for receiving an application relating to the baggage and storing the received application as baggage application information, and the passenger terminal transmission / reception unit transmits the baggage information and the boarding passenger information. The baggage application information is transmitted to the host computer together with the baggage fee calculation unit when calculating the baggage transportation fee based on the baggage information, the passenger information and the baggage application information. A transportation fee is calculated, and the host transmission / reception unit receives the baggage application information together with the baggage information and the boarding passenger information from the passenger terminal.

A baggage fee settlement system according to the present invention is a baggage fee settlement system having a passenger baggage terminal and a host computer connected to a network, measuring the size or weight of a passenger's baggage, and measuring the measured size or weight. A baggage measurement unit that stores the baggage information, a passenger information reading unit that reads passenger boarding passenger information, a processing content notification unit that presents the baggage transportation fee calculated by the host computer to the passenger, When the payment of the baggage transportation fee is accepted and the payment is completed, the payment completion information constituted by the deposit refund processing unit constituting the payment completion information and the baggage information, the boarding passenger information and the deposit refund processing unit is provided. The host computer sends the tag information and the baggage transportation fee information to the host computer. Based on the tag information received from the passenger baggage terminal receiving portion and said host computer to receive from over data, passenger baggage terminal having a tag printing unit for printing a label to be subjected to the baggage,
A storage unit that stores predetermined fee information, and a baggage fee calculation unit that calculates the baggage transportation fee based on the baggage information and boarding passenger information received from the passenger baggage terminal with reference to the fee information. And a tag information component that forms tag information corresponding to the boarding passenger information, and the baggage information, the boarding passenger information, and the payment completion information based on the payment completion information received from the payment refund processing unit. It has a host computer provided with a host transmission / reception part which receives from the baggage terminal and transmits the baggage transportation charge information and the tag information to the passenger baggage terminal.

  The passenger baggage terminal further includes a baggage application information input unit that receives an application for the baggage and stores the received application as baggage application information. The passenger baggage terminal transmission / reception unit receives the baggage information and the boarding passenger information. When transmitting, the baggage application information is transmitted to the host computer together, and the baggage fee calculation unit calculates the baggage transportation fee based on the baggage information, the passenger information and the baggage application information. When the baggage transportation fee is calculated and the host transmission / reception unit receives the baggage information and the boarding passenger information from the passenger baggage terminal, the host transmission / reception unit also receives the baggage application information.

  In addition, the baggage application information input unit is characterized in that it accepts an application from a special application determined in advance for the baggage by designation from a passenger.

  Further, the charge information stored in the storage unit is determined by the type of baggage or the form of transport, and the baggage charge calculator calculates a plurality of transport charges based on the type of baggage or the form of transport, The processing content notifying unit presents a transportation fee based on the type of baggage or the transportation form to the passenger and receives the transportation fee selected by the customer.

  The baggage charge settlement program according to the present invention is characterized by causing a computer to function as a baggage charge settlement system having the above-described features.

  According to the baggage charge settlement system of the present invention, it is possible to perform charge settlement and processing related to baggage custody according to the baggage charge system, so that the processing time related to baggage can be shortened.

Embodiment 1 FIG.
In the present embodiment, a description will be given of a system in which a vehicle is a passenger aircraft, a passenger is a passenger, a passenger's baggage is deposited at an airport, and an automatic fee settlement is performed.

  FIG. 1 is a conceptual diagram of a system configuration in the present embodiment. When the passenger arrives at the airport, check-in processing is performed at the passenger terminal (check-in terminal) 2. In addition, the baggage terminal 1 measures the baggage, and the measured baggage information is transmitted to the passenger terminal 2. The boarding information of the checked-in passenger and the measured baggage data are transmitted from the passenger terminal 2 to the host computer 3, and the baggage charge is settled between the host computer 3 and the passenger terminal 2, and the host computer 3 And baggage check-in or carry-in procedures are carried out between the baggage terminal 1 and the baggage terminal 1.

  FIG. 2 is a system configuration diagram of the present embodiment. As shown in FIG. 2, in the baggage charge settlement system, a baggage terminal 1, a passenger terminal 2, and a host computer 3 are connected by a network 4. In FIG. 2, only one baggage terminal 1 and passenger terminal 2 are shown for simplification, but it is possible to configure a plurality of baggage terminals 1 and passenger terminals 2 and install them in the airport. In some cases, it is desirable to install the baggage terminal 1 and the passenger terminal 2 in close proximity to each other. The host computer 3 is a server computer that manages passenger information and boarding information, and is usually installed in the management department of an airline company. If it can be connected to the baggage terminal 1 and the passenger terminal 2 via the network 4, the installation location is It doesn't matter anywhere.

  The baggage terminal 1 is a terminal that performs baggage measurement and tag printing (issuance), and the baggage measurement unit 12 measures the size or weight of a passenger's baggage, and uses the measured size or weight as baggage information. Store in the storage unit of the terminal 1. The tag printing unit 13 prints a tag attached to the baggage based on the tag information received from the host computer 3 after the baggage charge settlement is completed at the passenger terminal 2 by the operation of the passenger. The baggage terminal transmission / reception unit 11 has a function of transmitting / receiving information to / from the passenger terminal 2 and the host computer 3. Specifically, the baggage terminal transmission / reception unit 11 transmits the baggage information stored in the storage unit to the passenger terminal 2. The tag information is received from the host computer 3.

  The passenger terminal (passenger terminal) 2 is a terminal that accepts information input from a passenger, and can be realized by adding a configuration to an existing check-in terminal installed at an airport. Passenger information reading unit (passenger information reading unit) 22 is an IC card (such as a mileage card issued by an airline) that stores a boarding pass or boarding permission information that a passenger has for boarding a passenger aircraft. The boarding passenger information is read from a mobile phone or the like, and the boarding passenger information is stored in the storage unit. The baggage application information input unit 23 accepts an application relating to baggage as designated by the passenger from among the special applications previously determined for the baggage, and stores the received application in the storage unit of the passenger terminal 2 as baggage application information. . The processing content notification unit 24 has a function of displaying guidance to the passenger and receiving input from the passenger using a display device 901 described later. Specifically, the processing content notification unit 24 prompts the passenger to measure baggage. The baggage transportation fee calculated by the host computer 3 is presented to the passenger. The payment refund processing unit 25 accepts payment of the baggage transportation fee that matches the transportation fee selected by the passenger, and when payment is completed, forms payment completion information and stores it in the storage unit.

  The passenger terminal transmission / reception unit (passenger terminal transmission / reception unit) 21 has a function of transmitting / receiving information to / from the host computer 3. Specifically, the passenger terminal transmission / reception unit and the baggage application information stored in the storage unit are stored in the host computer 3. In addition, the payment refund processing unit 25 is configured to transmit the payment completion information stored in the storage unit to the host computer 3 and receive the baggage transportation fee information from the host computer 3.

  The host computer 3 is a server computer that manages passenger information and boarding information. The storage unit stores predetermined fee information. The storage unit includes a passenger database 34, a checked baggage fee database 35, a cargo fee database 36, a boarding pass fee database 37, and a land transportation fee database 38. The passenger database 34 stores passengers registered as members and boarding information reserved for each passenger in association with each other, and the checked baggage fee database 35 stores fee information about the checked baggage and special application items. The type and the fee information for each type are stored, the fee information relating to the cargo is stored in the freight fee database 36, and the fee information relating to carry-on for each flight (air route) is stored in the boarding pass fee database 37. Yes. The land transportation fee database 38 stores fee information relating to land transportation.

  The baggage fee calculation unit 31 refers to the fee information from the database stored in the storage unit, and calculates the baggage transportation fee (excess fee) based on the baggage information, the passenger information and the baggage application information received from the passenger terminal 2. When the payment completion information is received from the deposit refund processing unit 25 via the passenger terminal transmission / reception unit 21, the tag information configuration unit 32 calculates the tag information corresponding to the boarding passenger information.

  The host transmission / reception unit 33 has a function of transmitting / receiving information to / from the baggage terminal 1 and the passenger terminal 2. Specifically, the host transmission / reception unit 33 receives baggage information, passenger information, baggage application information, and payment completion information from the passenger terminal 2. The tag information is transmitted to the baggage terminal 1, and the calculated transportation fee information is transmitted to the passenger terminal 2.

  FIG. 3 is a diagram illustrating an example of hardware resources of the baggage terminal 1, the passenger terminal 2, and the host computer 3.

  In FIG. 3, each computer includes a system unit (not shown), a display device 901 having a display screen of a CRT (Cathode Ray Tube) or LCD (Liquid Crystal Display), a keyboard 902 (K / B), a mouse 903, Hardware resources such as an FDD 904 (Flexible Disk Drive), a CDD 905 (Compact Disk Drive), and a printer device 906 are provided, and these are connected by cables and signal lines. The system unit is a computer and is connected to a LAN.

  Each computer includes a CPU 911 (also referred to as “arithmetic unit”, “microprocessor”, “microcomputer”, or “processor”) that executes a program. The CPU 911 is a processing device that is used to perform calculation, processing, reading, writing, and the like of data and information in each processing unit (to unit) illustrated in FIG. The CPU 911 includes a ROM 913 (Read / Only / Memory), a RAM 914 (Random / Access / Memory), a communication board 915, a display device 901, a keyboard 902, a mouse 903, an FDD904, a CDD905, a printer device 906, and a magnetic disk. It is connected to the device 920 and controls these hardware devices. Instead of the magnetic disk device 920, a storage medium such as an optical disk device or a memory card reader / writer may be used.

  The RAM 914 is an example of a volatile memory. The storage media of the ROM 913, the FDD 904, the CDD 905, and the magnetic disk device 920 are an example of a nonvolatile memory. These are examples of a storage device 929 (also referred to as a storage unit 929) used by each computer. The communication board 915, the keyboard 902, the mouse 903, the FDD 904, the CDD 905, etc. are examples of an input device (not shown). The communication board 915, the display device 901, the printer device 906, and the like are examples of an output device (not shown).

  The communication board 915 is connected to the network 4. The network 4 is not limited to a LAN, and may be configured by the Internet, a WAN, or the like.

  The magnetic disk device 920 stores an operating system 921 (OS), a window system 922, a program group 923, and a file group 924. The programs in the program group 923 are executed by the CPU 911, the operating system 921, and the window system 922. The program group 923 stores a program for executing a function described as “˜unit” in the description of the present embodiment. The program is read and executed by the CPU 911. The file group 924 includes data and information described as “˜data”, “˜information”, “˜ID (IDentifier)”, “˜flag”, “˜result” in the description of this embodiment. Signal values, variable values, and parameters are stored as items of “˜file”, “˜database”, and “˜table”. The “˜file”, “˜database”, and “˜table” are stored in a storage medium such as a disk or a memory. Data, information, signal values, variable values, and parameters stored in a storage medium such as a disk or memory are read out to the main memory or cache memory by the CPU 911 via a read / write circuit, and extracted, searched, referenced, compared, and calculated. Used for processing (operation) of the CPU 911 such as calculation / control / output / printing / display. Data, information, signal values, variable values, and parameters are temporarily stored in the main memory, cache memory, and buffer memory during processing of the CPU 911 such as extraction, search, reference, comparison, calculation, control, output, printing, and display. Is remembered.

  In the block diagrams and flowcharts described in the description of this embodiment, the arrows indicate mainly input and output of data and signals. Data and signals are stored in a memory such as a RAM 914, a flexible disk (FD) of the FDD 904, and a CDD 905. Recording is performed on a recording medium such as a compact disk (CD), a magnetic disk of the magnetic disk device 920, other optical disks, a mini disk (MD), and a DVD (Digital Versatile Disc). Data and signals are transmitted by a bus 912, a signal line, a cable, and other transmission media.

  In addition, what is described as “˜unit” in the description of the present embodiment may be “˜circuit”, “˜device”, “˜device”, and “˜step”, “˜process”. , “˜procedure”, and “˜processing”. That is, what is described as “˜unit” may be realized by firmware stored in the ROM 913. Alternatively, it may be realized only by software, or only by hardware such as an element, a device, a board, and wiring, or a combination of software and hardware, and further by a combination of firmware. Firmware and software are stored as programs in a recording medium such as a magnetic disk, flexible disk, optical disk, compact disk, minidisk, or DVD. This program is read by the CPU 911 and executed by the CPU 911. That is, the program causes the computer to function as “to part” described in the description of the present embodiment. Alternatively, it causes the computer to execute the procedures and methods described in the description of the present embodiment.

  Next, the flow of the baggage charge settlement process in the present embodiment will be described with reference to FIGS. FIG. 4 shows the exchange of data among the baggage terminal 1, the passenger terminal 2, and the host computer 3, and the rough processing.

  In FIG. 4, the baggage terminal 1 transmits the acquired baggage information to the passenger terminal 2 (step S101), and the passenger terminal 2 transmits the baggage information transmitted from the baggage terminal 1, the acquired boarding passenger information, (baggage If there is application information, the baggage application information is also transmitted to the host computer 3 (step S102).

  The host computer 3 receives the baggage information, boarding passenger information, and (baggage application information) (step S103), and calculates the baggage fee based on the received information and the stored fee information (step S104). Baggage fee information is transmitted to the passenger terminal 2 (step S105).

  The passenger terminal 2 receives the baggage fee information (step S106), displays the fee table information, accepts the selection of the transportation form and the fee payment from the passenger (step S107), determines that the payment is completed, and then displays the payment completion information. The data is transmitted to the host computer (step S108).

  The host computer 3 receives the payment completion information (step S109), and sends the tag information configured in response thereto to the baggage terminal 1 (step S110). The baggage terminal 1 receives the tag information (step S111), and prints (issues) the tag based on the received tag information (step S112).

  Next, the flow of baggage information and passenger information transmission processing will be described with reference to FIG. Processing is started when the passenger information reading unit 22 detects that a boarding pass or IC card has been inserted into a passenger information reading device (not shown) of the passenger terminal 2 so that the passenger can check-in. Then, the passenger information reading unit 22 reads passenger boarding passenger information from a boarding pass or an IC card and stores it in the storage unit 929 of the passenger terminal 2. As described above, a board for reading boarding passenger information may be a boarding pass, an IC card such as a mileage card, or a mobile phone. A passenger information reading device (not shown) has a function of reading information from these media. It shall be. The boarding reservation information includes information related to the reserved passenger and information related to the reserved boarding aircraft.

  After that, the processing content notification unit 24 prompts the passenger to measure the baggage at the baggage terminal 1 (for example, “I will carry out the procedure regarding baggage. Please put the baggage on the baggage terminal. And the like "are displayed on the display device 901. If the passenger does not have baggage other than "personal items" such as a handbag or an umbrella, the passenger receives a designation not to perform further processing (for example, "If there is no baggage other than personal items, this will be processed Message is displayed, and the selection of “Yes / No” is accepted from the passenger. When “Yes” is selected, the subsequent processing is not performed) (step S1).

  When the measuring device (not shown) detects that the passenger's baggage is placed on the measuring device (not shown) of the baggage terminal 1, and the baggage measuring unit 12 confirms the detection, the baggage measuring unit 12 The measured size and weight of the baggage are stored in the storage device 929 of the baggage terminal 1 as baggage information (step S2). The baggage terminal transmission / reception unit 11 transmits the baggage information stored in the storage unit 929 to the passenger terminal transmission / reception unit 21 of the passenger terminal 2 (step S3). In the passenger terminal 2, the baggage information transmitted by the passenger terminal transmission / reception unit 21 is received, associated with the boarding passenger information stored in step S1, and stored in the storage unit 929 of the passenger terminal 2 (step S4).

  After that, the processing content notifying unit 24 confirms to the passenger whether or not there is a special application (for example, “Do you have a valuation application (valuable goods over 150,000 yen) for baggage? Is the baggage a pet?)? When the passenger accepts that there is a special application (hereinafter referred to as “special application”), the baggage application information input unit 23 works in conjunction with the processing content notification unit 24 to receive a special application from the passenger. Accept the application. The special application received by the baggage application information input unit 23 is configured as baggage application information such as the presence / absence of a valuation application, and in the case of a valuation application, such as the price of the baggage and the presence / absence of a pet application, and is stored in the storage unit 929. (Step S5). The special application accepted by the baggage application information input unit 23 is arbitrarily determined for each airline. For example, in addition to the valuation application and pet application, sports goods such as golf equipment or baby strollers are specified items. Application for (special application product). In this way, the baggage that is not determined by size and weight, and that is subject to charge settlement and custody due to the characteristics of the baggage, is stored in advance in the checked baggage fee database 35 as a special application product. When the “message for confirming presence / absence” is displayed, a message that matches the special application product is constructed by referring to the checked baggage fee database 35. In addition, special application items can be added or updated at any time, and special application items to be added or updated in the future can also be handled in this embodiment.

  The passenger terminal transmission / reception unit 21 associates the baggage information, boarding passenger information, and baggage application information stored in the storage unit 929 with each other and processes them in the host computer 3 (step S6), thereby completing the processing. At this time, when the passenger selects “No special application” in step S5, the baggage application information is not configured, and only the baggage information and the boarding passenger information are transmitted.

  Next, the flow of transportation fee calculation and excess fee settlement processing will be described with reference to FIGS. When the baggage information, boarding passenger information, and baggage application information (not transmitted when there is no special application) are transmitted in the process of step S6 described above, the host transmission / reception unit 33 receives the transmitted information, It is confirmed whether the received boarding passenger information and the boarding reservation information stored in the passenger database 34 are consistent. If they are consistent, the processing is continued. As a result of the comparison with the passenger database 34, when it is determined that the check-in process cannot be executed, the fact is transmitted to the passenger terminal 2, and the processing content notification unit 24 of the passenger terminal 2 displays the fact to the passenger, The process ends (step S11).

  The baggage fee calculation unit 31 refers to the passenger database 34, the checked baggage fee database 35, the cargo fee database 36, the boarding pass fee database 37, and the land transportation fee database 38 stored in the storage unit 929 of the host computer. Based on the baggage information, boarding passenger information, and baggage application information, a baggage transportation fee (excess fee) is calculated (step S12). The calculation process will be described in detail with reference to FIG. Thereafter, the host transmission / reception unit 33 configures the transportation fee into information for each transportation form, and transmits it to the passenger terminal 2 (step S13). The passenger terminal transmission / reception unit 21 delivers the received baggage transportation fee to the processing content notification unit 24 (step S14), and the processing content notification unit 24 uses the display device 901 to present the fee schedule to the passenger, A selection of a transportation form / a transportation fee is accepted from the passenger (step S15). Thereafter, the deposit return processing unit 25 accepts the payment processing of the fee selected in step S15 (step S16) and completes the processing. Note that the deposit return processing unit 25 makes it possible to change money, make a payment with a credit card, and the like using a predetermined device.

  Next, the baggage transportation charge (excess charge) calculation process shown in step S12 will be described with reference to FIG. The baggage fee calculation unit 31 stores the baggage information, boarding passenger information, and baggage application information (baggage application information may not be transmitted from the passenger terminal 2) received from the passenger terminal 2 in the storage unit 929 of the host computer. (Step S31) A charge calculation process for checked baggage is performed (Step S32).

  In step S32, (1) by referring to the checked baggage charge database 35, the specified weight, the specified size, and the excess charge unit price are specified and stored in the storage unit 929. The size is generally indicated by the total value of the three sides (height, width, depth) of the baggage, but can be arbitrarily configured, such as indicating the size of one side of the maximum value among the three sides. .

  (2) Next, with reference to the baggage information stored in the storage unit 929 in step S31 and the specified weight and specified size specified in step S32 (1), it is calculated whether an excess weight and an excess size have occurred. To do. The specified weight and the specified size indicate the maximum value at which no excess charge is generated.

  (3) When it is determined in (2) that the specified weight or size is generated, an excess charge is calculated. The excess charge calculation calculates the excess charge for the excess weight or size when the weight or size exceeds, but adds the excess charge for the excess weight or size when the weight or size exceeds. You may comprise, and you may comprise so that the one with the larger amount of money may be selected among the calculated two excess charges.

  (4) When there is valuation application information in the baggage application information, refer to the checked baggage fee database 35, read the valuation application information, and specify the upper limit price at which no excess charge will occur and the unit price when it occurs To do. Thereafter, a valuation fee is calculated based on the baggage application information, the specified upper limit price at which no charge is generated, and the unit price when the charge is generated. When there is valuation application information, the excess charge calculated in (3) plus the valuation charge in (4) becomes the excess charge for baggage. If there is no valuation application information, the excess amount calculated in (3) becomes the excess fee for baggage. The same applies for other special applications.

  After calculating the charge for checked baggage, the charge for the next cargo is calculated (step S33). With reference to the freight charge database 36, the freight charge system information is read, and the charge when the baggage is handled as freight is calculated by collating with the baggage information. Thereafter, a charge is calculated when the baggage is a carry-on baggage (step S34). In the process of step S34, it is first determined whether or not information indicating “being a pet” is added to the baggage application information, and if it is added, the process of step S34 is not performed (the pet is brought into the cabin). Because you can not). Thereafter, based on the boarding passenger information stored in the storage unit 929 of the host computer, the seating fee for each flight (air route) stored in the boarding pass fee database 37 is specified.

  Next, a land transportation fee is calculated (step S35). When the stored boarding passenger information specifies that the passenger is going home, the land route is the distance from the arrival airport to the home. The passenger may select the final destination in the check-in procedure shown in step S1. When the starting point and the arriving place of the land route are specified by any of the methods, the land transportation fee corresponding to the weight and size of the baggage is calculated with reference to the land transportation fee database 38. The transportation fee stored in the land transportation fee database 38 may be determined in the area of the departure place and the arrival place, or may be determined by the distance between the departure place and the arrival place, and can be determined by an arbitrary method. Further, in the process shown in step S35, the transportation fee is not stored in the land transportation fee database 38, but each time the transportation company inquires the system and determines the transportation fee from the result of the inquiry. You can also With this configuration, it is possible to make inquiries to a plurality of companies and present the transportation charges of the plurality of companies to the passengers, thereby expanding the options that the passenger can select. Further, the baggage charge calculation unit 31 may be configured to select one transport charge from the transport charges of a plurality of companies according to predetermined conditions.

  A transportation fee (excess fee) calculated by a series of processes is configured for each transportation system, and the processing is completed. In the process shown in FIG. 7, the charges for checked baggage, freight, carry-on baggage, and overland transport are calculated as an example of the transport form, but can be constituted by a part of these transport forms. In addition, it can be configured to add a charge calculation process of an arbitrary transportation form.

  Next, an example of the transportation charge calculation will be shown using the description on the right side of FIG. In the processing of step S32 (1), it is assumed that the specified baggage charge database 35 can be specified as “specified weight = 17 kg, specified size = 250 cm, excess charge unit price = 2,000 yen / 1 kg, 1,000 yen / 10 cm”. .

  In step S32 (2), “baggage weight = 20 kg, baggage size = 240 cm” is identified from the baggage information stored in the storage unit 929, and excess weight 20 kg−17 kg = 3 kg, excess size 240 cm−250 cm = −10 cm calculate. In this case, it is calculated that the weight exceeds 3 kg. In step S32 (3), an excess charge of 2,000 yen × 3 kg = 6,000 yen is calculated.

  When it is determined in step S32 (4) that there is valuation application information, the consigned baggage charge database 35 is referred to, and "the upper limit price at which no excess charge occurs = 150,000 yen, and the unit price when it occurs = 100 yen. / 10,000 yen ". The valuation fee is calculated as 100 yen x (180,000 yen-150,000 yen) = 300 yen. In the calculations of steps S32 (1) to (4), the excess charge for the entire baggage is 6,300 yen. If there is no valuation application information, the process (4) is not performed, so the excess baggage charge is 6,000 yen.

  In step S33, a charge for cargo is calculated. Referring to the freight fee database 36, if the freight rate information is specified as “5,000 yen within 18 kg, 500 yen added per kg when exceeding 18 kg”, the baggage weight is 20 kg. , 500 yen × (20 kg-18 kg) +5,000 yen = 6,000 yen.

  Subsequently, in step S34, a charge is calculated when the baggage is a carry-on baggage. The flight reserved by the passenger is identified from the passenger boarding information, and the one-seat fee for the identified flight is identified from the one-seat fee for each flight stored in the boarding pass fee database 37. As an example, it is assumed that 7,000 yen is specified. Next, a land transportation fee is calculated in step S35. Although the land route is specified by the method described above, it is assumed that the land route from Haneda at the arrival airport to Kamakura at home is specified as an example. The land transportation fee database 38 is referred to based on the identified land route and baggage size, and since the baggage size is within 250 cm, the land route fare is calculated as 1,700 yen. As described above, the transportation fee (excess fee) for each transportation form is calculated by comparing the passenger boarding information and baggage information with the fee information stored in the storage unit 929. In the description using FIG. 7, the valuation application is given as an example of the special application, but the transportation fee (excess charge) can be calculated by referring to the checked baggage fee database 35 for other special applications. .

  FIG. 8 shows an example of a display screen on which the processing content notification unit 24 presents a fee schedule to the passenger using the display device 901 in step S15. The boarding reservation information / baggage information display unit 27 is composed of boarding passenger information and baggage information. The passenger name, reserved flight name, route, reserved seat information, baggage weight, size, valuation application information, etc. indicate. The transportation fee table 28 displays the transportation fee calculated in the process described with reference to FIG. 7 for each transportation form. The passenger can select an arbitrary transportation form by selecting the selection button 29 after confirming the displayed transportation fee.

  FIG. 9 explains the flow of the tag issue processing in the present embodiment. In step S16, when the payment return processing unit 25 configures payment completion information (including information indicating the selected transport mode and payment completion), and the passenger terminal transmission / reception unit 21 receives the payment completion information, the processing is performed. First, the passenger terminal transmission / reception unit 21 transmits the received payment completion information to the host computer 3 (step S21). The host transmission / reception unit 33 delivers the received payment completion information to the tag information configuration unit 32 (step S22). The tag information configuration unit 32 configures tag information based on the payment completion information and the boarding passenger information stored in the storage unit 929 (step S23). The tag information preferably includes destination, date, information indicating payment completion, transport form, baggage identification information, etc., but can be added as appropriate. The identification information of the baggage is a number associated with the passenger information, and information for forming a bar code or a two-dimensional code at the time of printing is also added.

  Thereafter, the host transmission / reception unit 33 transmits the configured tag information to the baggage terminal (step S24), the baggage terminal transmission / reception unit 11 receives the tag information (step S25), and the tag printing unit 13 displays the tag information. Based on this, a tag is printed (step S26). At this time, the identification information of the baggage is printed in the form of a barcode or a two-dimensional code based on the added information. The printed tag may be configured to be affixed to the baggage by the passenger, or a device having a function of affixing may be added to the baggage terminal 1 so as to be affixed to the baggage.

  As described above, according to the baggage fee settlement system of the present embodiment, even when an excess fee is generated, the passengers operate the fee settlement and baggage processing, thereby reducing the processing time for baggage storage and carry-on. Can do. This helps to eliminate queues before check-in procedures, and passengers do not spend unnecessary time in the busy time zone before boarding.

  The charge information (passenger database 34, checked baggage charge database 35, cargo charge database 36, boarding pass charge database 37, land transportation charge database 38) stored in the storage unit 929 of the host computer is determined by the type of baggage or the form of transport. The baggage fee calculation unit 31 calculates a plurality of transportation fees based on the type of baggage or the transportation form, and the processing content notification unit 24 provides the transportation fee based on the type of baggage or the transportation form to the passenger. And configured to accept the shipping fee selected by the customer. As a result, the passenger can select the transportation form according to his / her preference from the presented transportation form and fee structure, and can process a series of baggage operations together. Can improve service.

  Further, the baggage application information input unit 23 accepts an application from a special application (value application, pet application, etc.) specified in advance for the above-mentioned baggage, and the special application is hosted as baggage application information. When there is baggage application information, the baggage charge calculation unit 31 calculates the charge system for each transport mode based on the information transmitted to the computer 3. With such a configuration, there is an effect that even special baggage, which has conventionally been required to be applied in advance, can be brought in or checked in during the check-in procedure. The special application is arbitrarily determined for each airline, and the type and fee system of the special application product are stored in the checked baggage fee database 35. The baggage application information input unit 23 refers to the checked baggage fee database 35 and is configured to accept a special application, thereby updating the checked baggage fee database 35 for special application items to be added or updated in the future. By this, it becomes possible to cope.

Embodiment 2. FIG.
In the first embodiment, as shown in FIG. 2, the baggage charge settlement system has a baggage terminal 1, a passenger terminal 2, and a host computer 3 connected via a network 4. In the present embodiment, as shown in FIG. 10, the check-in process and the baggage carry-in or custody process are performed at the passenger baggage terminal (passenger baggage terminal) 5, and the passenger baggage terminal 5 and the host computer 3 are Are connected by a network 4. In the present embodiment, since the check-in process and the baggage carry-in process or the custody process are performed by one terminal, the passenger can perform a series of processes more efficiently and the convenience is further improved.

  Compared with the processing flow described in the first embodiment, the processing flow of the present embodiment will be described. The baggage terminal 1 and the passenger terminal 2 are replaced with the passenger baggage terminal 5, and the baggage terminal 1 and the passenger terminal 2 are replaced. The process executed in step S3 is executed in the passenger baggage terminal 5. Further, the baggage terminal transmission / reception unit 11 and the passenger terminal transmission / reception unit 21 are replaced with a passenger baggage terminal transmission / reception unit 51, and data transmission / reception between the baggage terminal transmission / reception unit 11 and the passenger terminal transmission / reception unit 21 is performed by data in the passenger baggage terminal 5. Replaced by delivery. Data transmission / reception with the host computer 3 is executed by the passenger baggage terminal transmission / reception unit 51.

  As described above, the baggage charge settlement system according to the present embodiment includes the passenger baggage terminal 5 and the host computer 3 connected via the network 4, and the baggage measuring unit 12 measures the size or weight of the passenger's baggage, The measured size or weight is stored as baggage information in the storage unit 929 of the passenger baggage terminal 5, the passenger information reading unit 22 reads passenger boarding passenger information, and the processing content notification unit 24 is calculated by the host computer 3. Present the transportation fee according to the baggage transportation form to the passenger.

  The payment refund processing unit 25 accepts payment of the baggage transportation fee, and forms payment completion information when the payment is completed. The passenger baggage terminal transmission / reception unit 51 includes the baggage information, boarding passenger information and the payment refund processing unit 25. The configured payment completion information is transmitted to the host computer 3, and tag information and baggage transportation fee information are received from the host computer 3. The passenger baggage terminal transmission / reception unit 51 transmits the payment completion information formed by the baggage information, the passenger information and the deposit refund processing unit 25 to the host computer 3 and receives the tag information and the baggage transportation fee information from the host computer 3. The tag printing unit 13 prints the tag attached to the baggage based on the tag information received from the host computer 3.

  The storage unit 929 of the host computer stores predetermined fee information in (passenger database 34, checked baggage fee database 35, freight fee database 36, boarding pass fee database 37, land transportation fee database 38), and baggage. The fee calculation unit 31 refers to the fee information, calculates the baggage transportation fee based on the baggage information and the passenger information received from the passenger baggage terminal 5, and the tag information configuration unit 32 receives the payment received from the deposit refund processing unit. Based on the completion information, the tag information corresponding to the boarding passenger information is configured, and the host transmission / reception unit 33 receives the baggage information, the boarding passenger information, and the payment completion information from the passenger baggage terminal 5, and the baggage transportation charge information and the tag information Is transmitted to the passenger baggage terminal 5.

  Further, the baggage application information input unit 23 receives an application relating to baggage, stores the received application as baggage application information in the storage unit 929 of the passenger baggage terminal 5, and the passenger baggage terminal transmission / reception unit 51 performs baggage information and boarding passenger information. When the baggage application information is transmitted to the host computer 3, the baggage fee calculation unit 31 calculates the baggage transportation fee based on the baggage information, the passenger information and the baggage application information. When the host transmission / reception unit 33 receives the baggage information and the passenger information from the passenger baggage terminal 5, the host transmission / reception unit 33 receives the baggage application information.

1 is a diagram showing a system configuration in Embodiment 1. FIG. 1 is a diagram showing a system configuration in Embodiment 1. FIG. 2 is a diagram illustrating an example of hardware resources of a baggage terminal 1, a passenger terminal 2, and a host computer 3 used in the first embodiment. FIG. FIG. 3 is a diagram showing a flow of processing in the first embodiment. 6 is a flowchart illustrating a flow of baggage information and passenger information transmission processing in the first embodiment. 6 is a flowchart illustrating a flow of transportation charge calculation and excess charge settlement processing in the first embodiment. 6 is a flowchart illustrating a flow of baggage transportation charge (excess charge) calculation processing in the first embodiment. 5 is a diagram showing an example of a display screen that presents a fee schedule to a passenger in Embodiment 1. FIG. 6 is a flowchart illustrating a flow of a tag issue process in the first embodiment. FIG. 3 is a diagram showing a system configuration in a second embodiment.

Explanation of symbols

  1 Baggage terminal, 2 Passenger terminal (Passenger terminal), 3 Host computer, 4 Network, 5 Passenger baggage terminal (Passenger baggage terminal), 11 Baggage terminal transmission / reception unit, 12 Baggage measurement unit, 13 Tag tag printing unit, 21 Passenger terminal transmission / reception unit (Passenger terminal transmission / reception unit), 22 passenger information reading unit (passenger information reading unit), 23 baggage application information input unit, 24 processing content notification unit, 25 deposit refund processing unit, 31 baggage charge calculation unit, 32 baggage tag information configuration unit 33, Host transmission / reception unit, 34, 35, 36, 37, 38 Storage unit (passenger database, checked baggage fee database, freight fee database, boarding pass fee database, land transportation fee database), 51 passenger baggage terminal transmission / reception unit.

Claims (7)

A baggage charge settlement system having a baggage terminal, a passenger terminal and a host computer connected to a network,
A baggage measuring unit that measures the size or weight of a passenger's baggage and stores the measured size or weight as baggage information;
Based on the tag information received from the host computer, a tag printing unit for printing a tag attached to the baggage,
A baggage terminal transceiver for transmitting the baggage information to the passenger terminal and receiving the tag information from the host computer;
Baggage terminal with
A passenger information reading unit for reading passenger boarding passenger information;
A processing content notification unit that presents the baggage transportation fee calculated to the passenger calculated by the host computer;
A payment refund processing unit that constitutes payment completion information when payment of the above baggage transportation fee is accepted and payment is completed,
The baggage information received from the baggage terminal and the boarding passenger information are transmitted to the host computer, the payment completion information configured by the deposit refund processing unit is transmitted to the host computer, and the baggage transportation charge information is transmitted to the host computer. A passenger terminal transmission / reception unit that receives from the host computer;
Passenger terminal equipped with,
A storage unit for storing predetermined fee information;
A baggage fee calculation unit for calculating the baggage transportation fee based on the baggage information and boarding passenger information received from the passenger terminal with reference to the fee information;
Based on the payment completion information received from the payment refund processing unit, the tag information configuration unit constituting the tag information corresponding to the boarding passenger information,
A host transmission / reception unit that receives the baggage information, the boarding passenger information and payment completion information from the passenger terminal, transmits the tag information to the baggage terminal, and transmits the calculated transportation fee information to the passenger terminal. Host computer,
A baggage charge settlement system characterized by comprising: The passenger terminal further includes a baggage application information input unit for receiving an application relating to the baggage and storing the received application as baggage application information,
When transmitting the baggage information and the boarding passenger information, the passenger terminal transmission / reception unit transmits the baggage application information together to the host computer,
When calculating the baggage transportation fee, the baggage fee calculation unit calculates the baggage transportation fee based on the baggage information, passenger information and baggage application information,
2. The baggage charge settlement system according to claim 1, wherein the host transmission / reception unit receives the baggage application information together with the baggage information and the boarding passenger information from the passenger terminal. A network-connected baggage fee settlement system having a passenger baggage terminal and a host computer,
A baggage measuring unit that measures the size or weight of a passenger's baggage and stores the measured size or weight as baggage information;
A passenger information reading unit for reading passenger boarding passenger information;
A processing content notification unit that presents the baggage transportation fee calculated to the passenger calculated by the host computer;
A payment refund processing unit that constitutes payment completion information when payment of the above baggage transportation fee is accepted and payment is completed,
Passenger baggage terminal transmission / reception for transmitting payment completion information constituted by the baggage information, the boarding passenger information and the deposit refund processing unit to the host computer, and receiving the tag information and baggage transportation fee information from the host computer A passenger baggage terminal including a tag and a tag printing unit that prints a tag attached to the baggage based on the tag information received from the host computer,
A storage unit for storing predetermined fee information;
A baggage fee calculation unit that calculates the baggage transportation fee based on the baggage information and boarding passenger information received from the passenger baggage terminal with reference to the fee information;
Based on the payment completion information received from the payment refund processing unit, the tag information configuration unit constituting the tag information corresponding to the boarding passenger information,
A host computer comprising: a host transceiver unit that receives the baggage information, the boarding passenger information, and payment completion information from the passenger baggage terminal, and transmits the baggage transportation charge information and the tag information to the passenger baggage terminal;
A baggage charge settlement system characterized by comprising: The passenger baggage terminal further includes a baggage application information input unit that receives an application relating to the baggage and stores the received application as baggage application information,
The passenger baggage terminal transmission / reception unit, when transmitting the baggage information and the boarding passenger information, transmits the baggage application information together to the host computer,
When calculating the baggage transportation fee, the baggage fee calculation unit calculates the baggage transportation fee based on the baggage information, passenger information and baggage application information,
4. The baggage fee settlement system according to claim 3, wherein the host transmission / reception unit receives the baggage application information together with the baggage information and the boarding passenger information from the passenger baggage terminal.   5. The baggage fee settlement system according to claim 2 or 4, wherein the baggage application information input unit accepts an application from a special application predetermined for the baggage according to a designation from a passenger. The charge information stored in the storage unit is determined by the type of baggage or the form of transport,
The above baggage charge calculation unit calculates multiple transport charges based on the type of baggage or transport mode,
6. The baggage according to any one of claims 1 to 5, wherein the processing content notification unit presents a transportation fee based on a type of baggage or a transportation form to a passenger and accepts a transportation fee selected by a customer. Charge settlement system.   A baggage charge settlement program for causing a computer to function as the baggage charge settlement system according to any one of claims 1 to 6.

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