JP2002338053A - Device for receiving article/delivery management, server to be used for system for receiving article/delivery management, and method of controlling the server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce the frequency of wrong inputs of the number of received/ delivered articles in receiving/delivering articles. SOLUTION: A slip detail database 3, a client master 4, etc., are connected to a server 1. The slip data for the shipping service is inputted from a client 2. When the figure in the inputted slip data is significantly deviant from the actual transaction in the past, a message expressing the warning is displayed on a display screen of the client 2.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

TECHNICAL FIELD The present invention relates to an article pick-up / delivery management apparatus,
The present invention relates to a server used in an article pickup / delivery management system and a control method thereof.

[0002]

2. Description of the Related Art In a conventional shipping business, first, when a contract with a customer is established or when the content of the contract is updated (changed), a database storing information on the customer is stored.
Alternatively, the information is stored in a database storing information on the contract contents. In daily work, a skilled shipping person activates a delivery slip input screen based on a (customized) order table filled out in a form implicitly known to the customer, Enter the destination code (key item). Based on the delivery pattern (delivery day, product color, pattern, quantity, etc.) based on the experience of the shipping staff, the delivery slip output process is performed, a form is output, and a shipping instruction is issued. ing.

[0003] For this reason, when a skilled shipping person takes a vacation or retires, the shipping work is hindered due to a series of complaints from customers due to differences in the delivered items and unmatched number of delivered items. In addition, an increase in delivery costs due to an increase in labor costs has also been a problem.

[0004]

DISCLOSURE OF THE INVENTION The present invention is intended to reduce the frequency of erroneous input in shipping operations (data inputting operations for shipping), etc., which require skill, even for beginners and inexperienced workers such as part-time workers. The present invention relates to a device that enables the following.

[0005] An article pick-up / delivery device according to the present invention comprises:
For each customer, a slip detail database storing slip data describing at least the number of picked-up or delivered items for one or more articles previously picked up or delivered to the customer, A customer master storing the average number of items to be collected or the average number of items to be delivered or the allowable range of deviation from the average number of items to be delivered; customer code input means for inputting a customer code for specifying a customer; Means for inputting the number of picked-up articles or the number of delivered articles for each article, the average number of picked-up articles or the average number of picked-up articles for the traded article or the delivered article based on the slip data for the customer specified by the customer code Average article number calculating means for calculating the number of articles to be delivered, calculated by the above average article number calculating means Means for calculating the number of allowable picked-up articles or the number of allowable delivered articles based on the average number of picked-up articles or the average number of delivered articles and the allowable range ratio of the customer stored in the customer master Determining whether the number of picked-up articles or the number of delivered articles input by the number-of-articles input means falls within the range of the number of allowable picked-up article ranges or the number of allowable delivered article areas calculated by the permissible article range number calculating means. And a warning means for issuing a warning when it is determined by the determining means that the number of picked-up articles or the number of delivered articles is out of the range of the number of allowable picked-up articles or the number of allowable delivered articles. It is a thing.

[0006] Collection / delivery of goods means that the goods are received from the customer (collection of goods), a predetermined service is provided to the received goods, and then the stored goods are returned to the customer (delivery of goods). Such a transaction form. For example, in the business of washing clothes and sheets, the business of repairing electric products, and the like, the above-mentioned articles (clothing and electric products) are taken and delivered.

[0007] The slip description database stores, for each customer, slip data describing at least the number of picked-up or delivered items of one or more articles previously picked up or delivered to the customer. ing. The customer master stores, for each customer, the average number of items to be collected or the items to be delivered, or the allowable range ratio of deviation from the average number of items to be delivered. In the case of picking up an article, the user of the article pick-up / delivery management device inputs the number of picked-up articles for one or a plurality of articles. When delivering an article, the user of the article pick-up / delivery management device inputs the number of articles to be delivered for one or more articles.

In the slip data stored in the slip description database, the number of picked-up or delivered numbers of one or more articles picked up or delivered in the past is described for each customer. The average number of articles to be delivered or items to be delivered (average picked-up number or average delivered number) can be determined. In the past, how much pickup or delivery has been performed (transaction volume) is grasped for each article.

[0009] The pick-up / delivery management device determines whether the number of picked-up articles or the number of delivered articles input by the user of the pick-up / delivery management apparatus is
Whether the number is within the range of the number of allowable picked-up article ranges or the number of allowable delivered article ranges determined based on the average number of picked-up articles or average number of delivered articles and the allowable range rate of the customer stored in the customer master. to decide.

For example, if the number of articles to be delivered inputted by the user of the pick-up / delivery management apparatus is abnormally large or abnormally small compared to the past transaction volume, the number exceeds the allowable number of delivered articles. Is determined. In this case, a warning is issued to the user of the collection / delivery management device. The user of the collection / delivery management device is given an opportunity to reconsider whether the input number of articles to be delivered is an appropriate number (according to the contract).

As described above, according to the present invention, a warning is issued when the data input numerical value performed by the user of the pick-up / delivery management apparatus is significantly out of comparison with the past transaction results. Even a shallow input person can reduce erroneous input in the input operation. A highly accurate input operation can be performed. The accuracy of shipping operations can be improved, customer satisfaction can be improved, and costs can be reduced. In addition, by utilizing the obtained data, loyalty and
Can practice marketing.

The criterion for determining whether to generate a warning can be determined according to the allowable range ratio stored in the customer master. If the user of the collection / delivery management device is required to input data precisely according to past transaction results, the allowable range ratio may be reduced. A warning can also be issued if the entered numerical value is slightly out of the past transaction record. If high accuracy is not required, the allowable range ratio may be increased (increased). It is possible to set such that a warning is not issued even if the value greatly deviates from the average picked-up number or the average delivered number.

In one embodiment, the voucher data includes data representing the date when the item was picked up or delivered.
The average number-of-articles calculating means calculates an average number of picked-up articles or an average number of delivered articles for the articles input from the number-of-articles inputting means, based on the slip data in which the date is included within a predetermined period. I do. For example, slip data within the last three months can be used as slip data for calculating the average number of picked-up articles or the average number of delivered articles. It is possible to determine whether or not to generate a warning in accordance with the fluctuation in the transaction volume.

Preferably, the display device displays a slip screen based on the latest slip data for the customer specified by the customer code based on the customer code input by the customer code input means and the data representing the date. Display means for displaying on a screen is further provided. In the case where the pick-up / delivery of articles is performed periodically, pick-up or delivery of articles is often performed with the same number of pick-ups / deliverys as the previous pick-up / delivery. By displaying the slip screen based on the previous slip data on the display screen of the display device, it is possible to reduce the data input work of the user of the collection / delivery management device.

The present invention further provides a server used in an article pick-up / delivery management system in which a server and a plurality of clients are connected via a network.

The server according to the present invention stores, for each customer, slip data in which the number of picked-up or delivered numbers of at least one or a plurality of articles previously picked up or delivered to the customer is described. For each slip description database and customer,
It has a customer master that stores the average number of items to be collected or the average number of items to be delivered or the allowable range of deviation from the average number of items to be delivered.

[0017] A client code for specifying a customer given to the client and the number of picked-up or delivered articles for the one or more articles given to the client are received. An average number of picked-up articles or an average number of delivered articles for the picked-up articles or delivered articles is calculated based on the slip data of the customer specified by the customer code. Based on the calculated average picked-up article number or average delivered article number and the allowable range ratio for the customer stored in the customer master, the allowed picked-up article range number or the allowed delivered article range number is further calculated.

It is determined whether the number of picked-up articles or the number of delivered articles given to the client falls within the range of the number of allowable picked-up article ranges or the number of allowable delivered article ranges.
When it is determined that the number of picked-up articles or the number of delivered articles is out of the range of the number of allowed picked-up articles or the number of allowed delivered articles, warning data is output to the client so that a warning is issued in the client. .

The server determines whether or not to generate a warning and performs a calculation process performed in advance for the determination. Since the processing load on the client is small, the weight and size of the client used for the input operation can be reduced.

The present invention further provides a control method of the server, a control program, and a medium recording the program. The program recording medium includes a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, and the like.

[0021]

An embodiment of the present invention will be described below in detail with reference to the drawings.

1. Overall Configuration FIG. 1 is a schematic diagram showing a range of operations realized by the laundry distribution management system.

A contract for a laundry operation is concluded between a customer (a consumer) and a laundry company. Taking into account the geographical conditions of the product and the delivery, either the in-house laundry factory or the outsourced laundry company (factory of the outsourced laundry company) is determined as the place to ship the laundry (the place where the laundry is performed). The delivery company is also determined from the contract contents and the shipping location. Documents such as shipping instructions, delivery notes, and receipts are created. Thereafter, the laundry is picked and delivered to the customer.

An invoice is issued every month according to the contents of the contract and the quantity shipped. The laundry trader receives a request for payment from the delivery trader and the outsourced laundry trader. Various costs are recorded in the accounting system based on the requests from subcontractors and the actual values of the costs in the company.

FIG. 2 is a schematic diagram showing the configuration of a shipping business system in the laundry distribution management system. Server 1
And a plurality of clients 2 are connected via a network. The server 1 is under the control of a laundry trader. The client 2 is placed in a laundry company, an outsourced laundry company (factory), and a company laundry factory.

2. Database and Master The server 1 has a slip description database 3, a customer master 4, a slip product master 5, and a customer contract master (parent, child).
6A, 6B, finishing section master 7, and delivery pattern 8
, A route master 9 and a distribution master 10 are connected. The laundry distribution management system performs a search, a shipping operation, and a cost calculation process using the slip description database 3 constructed on the server 1. Slip statement database 3
The above-mentioned various masters are used for the construction of the master.

(1) Slip Detail Database FIG. 3 is a schematic diagram showing the data structure of the slip description database 3. As shown in FIG.

The slip description database 3 is mainly composed of three parts: header information, detail information, and LOGON information.

The header information includes a record number, a slip classification, a slip number, a line number, a customer code, a slip date, delivery information, an irregular slip flag, and a description.

In the slip description database, a record (a column in the column direction in FIG. 3) is created for each laundry item or the like, and various information is stored in this record. "Record number" is assigned to the record to be created.

"Slip classification" is used to distinguish between a delivery slip and a pick-up slip. The “delivery slip” (delivery) is to be stored in the customer together with the laundry after washing. The receipt set with the delivery slip is stamped, and the receipt is collected by the carrier. Collection slip (transaction)
Is issued when dirty laundry is received from a customer.
Since the actual number of sheets used can be ascertained, the quantity described in the collection slip is used for billing.

The "slip number" is a number assigned so that the slip description is unique. “Line number” is a number for identifying detail information in a slip. For example, in FIG. 3, there are three records (D2, D3, D4) numbered with the slip number "00010", and the slip record D2 has "001", D3 has "002", and D4 has "003". Numbered.

The "customer code" is a number assigned in the system so as to be unique to the customer. In FIG. 3, a customer name is shown instead of a code (number) for easy understanding. Details will be described in the customer master shown in FIG.

In the “slip date”, the delivery date is input in the case of a delivery slip, and the collection date is input in the case of a pickup slip.

The “delivery information” includes a “route code” and a “subcontractor code”. Represents information on collection and delivery when a product is delivered or picked up. Default values are registered in the route master shown in FIG.

The "route code" is an identification number indicating a route when the collection and delivery company collects and delivers the product (an identification number is assigned to each route). The route code is registered in the route master shown in FIG. 9, and its contents will be described later.

The "outsourcing code" indicates the type of truck service used when collecting and delivering goods. By registering this item, the number of times of collection and delivery of each delivery company can be grasped, and various costs can be calculated from the ratio with the total number of delivery times by proportional distribution.

The "irregular slip flag", when this flag is on, indicates that the delivery is not a regular one.

"Summary" describes special notes specific to the slip. For example, the customer's request items specific to the delivery, such as "Must arrive in the morning", are described.

As the detail information, a slip product code,
There are attribute (n), quantity (n) (n is an integer of 1 to 6 in FIG. 3), remarks 1, remarks 2, and cost information.

The “slip product code” is a naming for delivery to the customer displayed on the delivery slip. This slip product code is actually a word representing a plurality of products. For example, women's white coats, both single and pink and double and pink, are represented as "nurse white coats", which are the internal names of customers. Details will be described in the slip product master shown in FIG.

"Attribute" is information associated with the product,
It represents color, type, and size. Up to six types can be entered, and the delivery quantity is entered in "quantity" for each.

"Remarks 1" indicates special remarks specific to the description line. For example, “to the second ward” or “for the director”. “Note 2” is used to input the way of finishing the laundry. The default value for each product can be registered in the slip product master shown in FIG. 5 and the customer contract master shown in FIG. Details will be described with reference to FIGS.

"Cost information" can be set as a default value by registering it in the customer contract master shown in FIG. Therefore, there is no need to input the slip when inputting the slip. However, if there is a spot-like response, it is possible to correct the cost information in order to increase the accuracy in calculating the cost information. The spot-like response is a case where a regular delivery company cannot be arranged and another delivery company is used only in a hurry and only at that time.

The “contract type” indicates which product the service is for. By registering this, accounting journals (subjects) can be created. For example, "white coat", "bedding", "private property", and the like.

"Billing code" indicates the type of service. As in the case of the contract type, by registering this, accounting journals (subjects) can be created. For example, there are a white coat laundry fee, a white coat rental fee, a bedding laundry fee, a bedding rental fee, and the like.

The "host merchandise code" is a code that is 1: 1 with each merchandise. It is an identification number that is uniquely numbered, including color, type, size, and product supplier information. In FIG. 3, specific product names are shown in place of the identification numbers for easy understanding.

The "outsourcing code" is an identification number given to an outsourcing laundry company when requesting washing from another laundry factory when the customer's location is poor or when the company's laundry factory overflows. It is. FIG. 3 shows a specific trader name instead of the identification number.

The “order unit price” is the amount charged per product negotiated with the customer. "Order price"
Is the washing cost per product. In the case of contracting with an outsourcing laundry company, the amount paid to the outsourcing laundry company per piece of goods.

The LOG ON information includes an input person in charge, an input date and time, an input terminal, a processing category, a red / black category, and the like (detailed illustration is omitted). It is used to specify the order of the slips and to investigate when troubles occur. “Processing category” represents an action for a slip such as new, changed, or deleted. The “red / black section” is used in combination with the processing section, and indicates the meaning of the slip and the order of occurrence. For example, a newly registered voucher has a processing category of "New", a red / black classification of "Black", and if the voucher has been changed, it has a processing classification of "Change" and a red / black classification of "Red". Status) and red / black classification "black" (the amount and quantity are the status after the change), and when the slip is deleted, the processing classification "delete"
The red and black classification "red" (the amount and quantity are in the state before the change).

(2) Customer Master FIG. 4 shows the data structure of the customer master 4. The customer master 4 is referred to when outputting customer information on various forms and screens and when obtaining information on a delivery contract with the customer. The customer master 4, customer code, customer name, sales person code,
There are addresses, telephone numbers, fax numbers, delivery information, and other customer information.

The "customer code" is a unique identification number given to each customer.

"Customer name" is the name of the customer.

The “salesperson code” is a unique identification number given to the salesperson in the laundry company for the customer. Names are shown instead of identification numbers for clarity.

The “delivery information” is used to input a delivery pattern based on a contract with a customer (details will be described with reference to FIG. 8), a delivery day of the week, and input information from past experience and a slip. Is registered (a rate in an allowable range of plus or minus what% compared with the average number of deliveries in the past).

"Other customer information" registers necessary information as business information. The e-mail address, URL, representative outsourcing when outsourcing laundry, key person information for promoting business activities, special instructions, and the like are registered.

(3) Slip Product Master FIG. 5 shows the data structure of the slip product master 5. The slip product master 5 includes a slip product code, a slip product name, a billing management category, a total code 1, a total code 2, a total code 3,
There is standard information.

The "slip product code" represents a unique identification number, which is a unique identification number for each of the slip products, indicating a type of a delivered item or a picked-up item. "Product name" is the name.

"Slip product name" is a naming for delivery to the customer displayed on the delivery slip. For example, women's white coats, both single and pink and double and pink, are called "white coats for nurses", which are the names inside customers.
Is represented. This master is only a default value, and which product is delivered to each customer is registered in the customer contract master of FIG. 6 for each customer.

The "billing management category" registers whether or not to automatically bill for an additional portion when an order exceeds the contract.

The "total code 1", "total code 2",
The “aggregation code 3” is used to register a management accounting aspect and use it for data analysis.

The "standard information" is default information for registering a case having the largest number of contracts and facilitating registration of a customer contract master shown in FIG. 6 described later. There are a host product code, subcontractor code, finish category, order unit price, and order unit price.

The “host merchandise code” is a code that is 1: 1 with each merchandise. This is a unique identification number including the color, type, size, and supplier information of the product. Specific product names are shown instead of the identification numbers.

The “outsourcing code” is for the product
This is the identification number given to the outsourced laundry company when requesting laundry from another laundry factory. A specific trader name is shown instead of the identification number.

The "finish classification" will be described in detail with reference to FIG.

The “order unit price” is a billing amount per product, negotiated with the customer for the product. The “order unit price” is a washing cost per product for the product. In the case of contracting with an outsourcing laundry company, the amount paid to the outsourcing laundry company per piece of goods.

(4) Customer Contract Master FIG. 6 shows the data structure of the customer contract master. The customer contract master has a parent and a child. The basic contract contents are registered in the customer contract master (parent) 6A, and the details (the know-how of a skilled shipping person) are registered in the customer contract master (child) 6B.

The customer contract master (parent) 6A includes a customer code, a contract type, a contract period (self), a contract period (to), a billing period (self), and a billing period (to).

The “customer code” is a unique identification number given to each customer.

The “contract type” indicates which product the service is for. By registering this, accounting journals (subjects) can be created. For example, there are "white coat", "bedding", and "private property".

"Contract period (self)", "Contract period (to)"
Represents the validity period of the contract described in the contract.

"Billing period (self)", "Billing period (to)"
Is registered for the customer when the billing is started and when the billing is stopped.

The customer contract master (child) 6B includes a customer code, a contract type, a billing code, a slip product code, a host product code, a subcontractor code, a finish category, a quantity, an order unit price,
There is an order price. The customer contract master (child) 6B and the customer contract master (parent) 6A are linked by the customer code.

[0074] "Billing code" indicates the type of service. By registering this, like the above contract type,
Accounting journals (subjects) can be created. For example, there are “white clothes laundry”, “white clothes rental”, “bedding laundry”, “bedding rental”, and the like.

The "slip product code", "host product code", "subcontractor code", "finish category", "order unit price", and "order unit price" are the same as those in the slip product master 5 shown in FIG. The slip product master 5 shown in FIG. 5 is displayed by default using the “slip product code” as a key, and is corrected when there are customer-specific conditions. The customer-specific condition is, for example, a condition of a contract for each customer such that a white coat for the director of the hospital is always hand-finished.

“Quantity” indicates the number of bets of the customer at the time of contract,
According to the number of personnel, etc., it is the delivery quantity that always guarantees the service in order to smoothly operate the customer's business. Normally, the bet amount is 1.2 times the standard.

(5) Finishing Section Master FIG. 7 shows the data structure of the finishing section master 7. The finishing section master 7 stores data on how to process the laundry. Normally, clothes are finished with a hanger, and bedding such as sheets is finished with a press. However, not all machines are finished by hand at the special request of the customer. The cost (unit price) for laundry varies greatly depending on the finishing category. Picking is performed manually by selecting from the stacked products by hand. The finish category is displayed on shipping instructions and delivery notes. Therefore, the finishing section is information necessary for knowing the exact cost for each customer and for surely picking manually.

(6) Delivery Pattern Master FIG. 8 shows the data structure of the delivery turn master 8. The delivery pattern master 8 is used to determine the delivery timing and quantity concluded in a contract with the customer. For example, in the case of "chase", the same quantity as the previously picked-up portion is delivered next time. "Week 3" is delivered three times a week, and the basic delivery quantity is the delivery quantity on the same day of the previous week. "Skip one"
Is used for delivery on a cycle such as month, water, money, etc., and "irregular" is used when the delivery cycle is difficult to judge or seemingly customers at the contract start time.

(7) Route Master FIG. 9 shows the data structure of the route master 9.

The “route code” is a unique identification number provided for each delivery route. "Root name"
This is the name given to the root code. It is the name used at the delivery site.

In the “outsourcing code”, the name of the delivery company used for delivery is registered. The default value is in-house flights.

In the “delivery destination”, customers who travel along the route are registered in the order of delivery. By registering this, the shipping instruction and the delivery slip are output in that order, so that the picking work can proceed smoothly.

When a new customer occurs, the contract is changed, or the contract is canceled, the route master needs to be reviewed.
Additions, changes, and deletions can be made only on the day of the event, such as during Golden Week, Bon Festival, and sunset. Also,
At the time of inputting a slip, addition, change, and deletion of only the slip can be performed.

(8) Apportioning Section Master FIG. 10 shows the data structure of the apportioning section master. From the delivery company or the outsourced laundry company, a payment request comes as a monthly delivery fee and a monthly laundry fee. This cost must be allocated to each customer. In this bill, individual details such as a delivery destination and a delivery destination are not displayed, but are often displayed in a lump sum.

The "proportionation classification" designates a method of distributing a monthly bill from a delivery company, an outsourcing laundry company, or the like when the cost is reduced to the cost of each customer. The apportioning category includes customer fixed cost, delivery frequency apportionment, and number apportionment. “Customer fixed cost” is for accounting for the cost that can be limited to the customer. “Proportion distribution” and “Number distribution” indicate how many times the product has been delivered within a given period and how many sheets have been washed. Or what percentage of the total it is, the pro-rated amount is charged, and the cost is recorded for each customer.

3. Delivery slip output processing FIG. 11 is a flowchart showing an outline of the delivery slip output processing. FIG. 12 is a flowchart showing the flow of a template slip display process which is one of the processes during the delivery slip output process (FIG. 11). FIG. 13 is a flowchart showing the flow of a slip selection process which is one of the processes during the template slip display process (FIG. 12). FIG. 14 is a flowchart showing the flow of a slip selection process which is one of the processes during the template slip display process (FIG. 12).
FIG. 15 is a flowchart showing a flow of a warning process which is one of processes during the delivery slip output process (FIG. 11). Figure
16 to 19 show the client 2 in the delivery slip output process.
3 shows a screen (image) displayed on the display screen of the display device.

In the flow shown in FIG. 11, registration of the customer master 4 (FIG. 4) (step 100) is performed only when a contract with the customer occurs and when a change occurs. When a contract with a customer occurs, a customer code is assigned (numbered) to the customer, and the customer name, salesperson code,
The address, telephone number, etc. are newly registered in the customer master 4.
When the contract contents are changed, one of the items of the customer master 4 is changed.

When the delivery slip input screen is activated as a daily shipping operation (step 200), the slip input screen W
1 (FIG. 16) is displayed. The slip input screen W1 is provided with an input field for a customer code (key item). When a customer code (key item) is input (step 300), a template slip display process (step 400, FIG. 12) is executed based on the slip detail database 3 shown in FIG. In the template slip processing described below (FIG. 12), a condition-matching work and a condition-mismatching work are used. These are work areas provided in the memory of the server 1.

In the template slip display process (FIG. 12), first, based on the customer code (key item), the customer master 4 shown in FIG.
Is called (step 401). It is determined whether the entered customer code exists in the customer master 4 (step 402). If the entered customer code does not exist in the customer master 4, data for the customer is newly registered in the customer master 4 (step 40).
2 is NO, step 403). If the inputted customer code has the customer master 4, delivery information (slip acquisition condition) is acquired from the customer master 4 (YES in step 402,
Step 404). Next, a past delivery slip is retrieved from the slip description database 3 shown in FIG. 3 based on the customer code (key item) (step 405). It is determined whether there is a past delivery slip (step 406). If there is no past delivery slip, it is treated as a completely new slip and no template slip is displayed, and the slip input screen shown in FIG. 16 has a blank input screen (NO in step 406). , Step 407).

If there is a past delivery slip (step 406)
Is YES), the loop processing is performed, and the following processing is performed for each of all past delivery slips.

It is determined whether the condition of the delivery information (slip acquisition condition) obtained in step 404 matches (step 40).
8, slip selection processing). This determination will be described in detail with reference to FIG.

In the slip selection processing diagram, data representing a past slip in the slip description database 3 shown in FIG. 3 is read, and it is determined whether or not one of the slips is within the last three months (step 421). . If the slip is not within the past three months (NO in step 421), the slip data is kept in the condition mismatch work (step 41).
0). If the slip is within the last three months (step
If YES at 421), it is further determined whether or not the delivery pattern of the customer master 4 shown in FIG. 4 is "follow-up" (step 422). If it is "follow-up" (YES in step 422), the slip data is kept in the condition mismatch work (step 410). If it is not “follow-up” (NO in step 422), it is determined whether it is equal to the delivery day of the customer master 4 shown in FIG.
423). If they are not equal (NO in step 423), the slip data is kept in the condition mismatch work (step 410). If they are equal (YES in step 423), the slip data is kept in the condition-matching work (step 409).

After completion of the above-described determination (loop processing) for all past delivery slips, it is determined whether or not the slip data is kept in the condition-matching work (step 411). If the slip data does not exist in the condition matching work, the contents of the condition unmatching work (slip data) are moved to the condition matching work (MOVE) (step 412). One or more slip data are kept in the condition matching work.

Next, based on the slip data stored in the condition matching work, the slip is kept (step 413).
14) is performed.

In the slip keeping process, first, one slip data is read from the work that satisfies the condition.
). It is determined whether the slip is within the past three months, which is the condition given during the program (step 442). If the slip is not from the past three months (NO in step 442),
The slip data is kept in a non-standard file (step 443). An unspecified file is a file created in a storage device (such as a hard disk) of the server 1. Other files in the following description are also created in the storage device of the server 1. If the slip is within the past three months (YES in step 442), it is determined whether the "irregular slip flag" in the slip description database 3 shown in FIG. 3 is off (step 444). As described above, the irregular slip flag is turned on when the delivery is not a regular one. If the "irregular slip flag" is on (NO in step 444), the slip data is kept in the irregular slip file (step 444).
445). If the "irregular slip flag" is off (YES in step 444), the slip data is kept in the specified value calculation file (step 446).

If there are a plurality of slip data in the work meeting the condition, a step is performed for each slip data.
Steps 446 to 446 are performed.

It is determined whether a specified value calculation file exists (step 447). If the specified value calculation file exists (YES in step 447), the processing exits the slip keeping process.

If the specified value calculation file does not exist (NO in step 447), the next loop processing is performed again on each slip data.

The file outside the period is read (step 448). A determination is made as to the "irregular slip flag" in the slip description database 3 shown in FIG. 3 (step 449).
The slip is kept in the irregular slip file (NO in step 449, step 450). If the "irregular slip flag" is off, the slip is kept in the specified value calculation file (YES in step 449, step 451).
).

After the loop processing is completed, it is determined whether or not a specified value calculation file exists (step 452). If the default value calculation file exists (YES in step 452),
Exits the slip keeping process. If the default value calculation file does not exist (NO in step 452), the irregular slip file is read (step 453), and the latest irregular slip is kept in the default value calculation file (step 453).
454). Exits the slip keeping process.

After completion of the slip keeping process, a screen is displayed based on the contents of the latest slip from the specified value calculation file (step 414).

The difference (change from the default) for the displayed template slip is input (step 500).
Thereafter, a warning process (step 600; FIG. 15) is executed.

In the warning process, first, all of the specified value calculation files are read (step 601). A specified value is calculated based on the reference rate registered in the delivery information of the customer master 4 shown in FIG. 4 (step 602).

It is determined whether or not the inputted numerical value is within the range of the specified value (step 603). If it is within the specified value range (YES in step 603), the slip is stored in the slip description database 3 shown in FIG.
Exit the warning process.

If not within the range of the specified value (step 60
(NO at 3), the corresponding numerical value is displayed in red and a warning message is output (step 604). Based on the message, the person in charge determines whether or not the input is incorrect (step 605).
YES at 605, step 606). It is determined again whether the input numerical value is within the range of the specified value (step 603).

If the input is not an erroneous input (N in step 605)
O), the person in charge determines whether the "irregular slip flag" is displayed as ON on the slip input screen shown in FIG. 17 (step 607). If the “irregular slip flag” is not on (NO in step 607),
The slip is stored as a prescribed slip in the slip description database 3 shown in FIG. Exit the warning process.
If "Irregular slip flag" is ON (step 60
(YES in 7), the irregular slip flag of the slip is turned on (step 608), and the slip is stored in the slip detail database 3 shown in FIG. 3 as an irregular slip, and then the warning processing is exited (step 608). A slip with the irregular slip flag on can be excluded from the calculation of the specified value.

The screen shown in FIG. 17 is displayed. Thereafter, a delivery slip output process (step 700) is executed, and the delivery slip is stored in the slip detail database 3 shown in FIG.

4. Details of Display Screen Finally, the screen displayed on the display screen of the client in the laundry distribution management system will be described.

FIG. 16 shows an example of a screen W1 for searching the slip description database shown in FIG. 3 by giving a customer code and displaying a template.

The slip classification is a required input item. At the time of inputting a slip, first, a slip classification indicating whether the slip is a delivery slip or a pick-up slip is selected and input from a pull-down menu.

As the slip date, a scheduled delivery date or a pickup date is input. If there is no input, the IPL date is set. The IPL date is a date possessed by the machine.

“Customer code” is a required input item.
A selection menu is displayed from the customer master 4 shown in FIG.
Choice is possible.

By inputting and executing the above-mentioned items, the latest delivery date and a route code corresponding to the latest delivery date are calculated based on the delivery information of the customer master 4 shown in FIG. 4, and the slip description database 3 shown in FIG. Therefore, the detail information is set via the template slip display process shown in FIG.

As an example, the input of the delivery slip shown in FIG. 12 will be described on the assumption that the IPL date is April 17, 2000.

As a result of executing the slip classification as the delivery slip and not specifying the slip date but the customer code as GGG hospital, the delivery information of the customer master 4 shown in FIG.
The delivery date on the 9th (Wed) is found. From the route master 9 shown in FIG. 9, a route code for the customer on the date is obtained. From the slip details database 3 shown in FIG.
0010, white coat for teacher on line 002, slip number 0001
Delivery information of the white robe of 0, line number 003 is set. The nurse's white coat is a hanger finish in pink, the teacher's white coat is a hanger finish in green, and the director's white coat is double white and hand finished. For example, in the delivery slip, only the white coat for nurses is displayed, but in the shipping instruction, not only the white coat for nurses, but also information such as the manufacturer's product code and pink hanger finish, so that picking is possible. In this case, mistakes can be prevented.

FIG. 17 shows an example of a screen W1 for displaying a warning when irregular processing is performed on a template.

Differences are input to the items set through the template slip display processing shown in FIG. 12 and executed. In the case of quantity, a template is displayed in the upper part, and the difference is entered in the lower part. No input is required if the quantities are equal. The warning process shown in FIG. 15 is executed, and a warning message is output if the slip is out of the specified range.
If the slip is not a regular one, it turns on the irregular slip flag.

If the contract master is not registered or there is a change related to the cost information while executing the input for each process, if necessary, press F5 (No. 5 of the function key). By doing so, it is possible to execute the screen W2 for inputting and correcting detailed information for cost calculation for the delivery slip shown in FIG. Although this screen is not required input because shipping work has priority, by performing the input, the accuracy of the cost calculation process can be improved.

For example, the GGG of the customer master 4 shown in FIG.
The standard rate of hospital delivery information is 5%. The average value of the past slips obtained by the calculation of the specified value is the nurse's white coat LL
(5), L (15), M (20), S (15), Teacher's white coat LL (15), L (10), M (20), S (1)
0) and white coat L (2). From the above, nurse coat L
L (5-5), L (14-16), M (19-21),
S (14-16), white coat for teacher LL (14-16), L
(10 to 10), M (19 to 20), S (10 to 1)
0) and white coat L (2 to 2). For example, the allowable range of the specified value of 5% when the average value is “20” is 20 × 0.95 (= 19) to 20 × 1.05 (= 21). In the above example, the decimal places are rounded off.

In the input example shown in FIG. 17, L (2
0), M (25), and M (15) of the teacher's lab coat indicate that an input beyond the specified value range was made. Also,
Usually, only nurse lab coats, teacher lab coats, and lab coats are delivered, but children have been requested to deliver pajamas. Therefore, a warning message is output at the bottom of the screen. Based on the contents of the message, the person in charge of inputting performs the operation of correcting the input contents or turning on the irregular slip flag.

FIG. 18 shows an example of a screen W2 for inputting and correcting detailed information for cost calculation for the delivery slip.

The delivery information is set based on the input date, the slip date (scheduled shipping date), the delivery information of the customer master 4 shown in FIG. 4, and the route master 9 shown in FIG. If there is a difference due to spot processing or the like, re-enter it.

Cost information is stored in the customer contract master 6 shown in FIG.
Alternatively, it is set from the slip description database 3 shown in FIG. 3 adopted as a template slip. In the customer contract master 6 shown in FIG. 6 and the slip description database 3 shown in FIG.
The slip description database 3 has priority. If the customer contract master 6 shown in FIG. 6 does not exist or the past slip does not exist, the input is performed on the blank screen. The value entered here is valid only for the slip. If so, re-enter only the differences.

The input example of FIG. 19 shows an example of a screen W3 for performing a process of apportioning costs for each customer based on the accumulated slip description database 3 shown in FIG.

This processing is based on the slip description database 3 shown in FIG. 3 accumulated in the shipping business and the bills presented by the delivery company and the outsourced laundry company. This is a process of apportioning each customer on a yearly basis. The slip date indicates the date of accounting to the accounting system.

The selection period indicates a range for taking in basic data which is a basis for apportionment. The expense item code indicates which item corresponds to accounting. Select a pull-down menu and enter.

The subcontractor code indicates the source of the cost (payee). Displays a selection menu and allows selection. The customer code specifies an identification number given to a customer who wants to incur a specific fixed cost. A selection menu is displayed and can be selected from the customer master 4 shown in FIG.

[0128] The calculation source amount is the amount that is the source of the apportioned expenses. The input is a bill presented by a delivery company or an outsourced laundry company. The month / year calculation category specifies whether the expenses are to be raised in monthly units or the expenses to be raised in year units. In the case of a month, the calculation is performed before the monthly closing of each month. In the case of the year, it is common to calculate it before the annual account settlement once a year. Select a pull-down menu and enter.

The apportionment category designates a calculation method for apportioning a batch request from a delivery company, an outsourcing laundry company, etc. to individual customers' costs. The apportioning category includes customer fixed cost, delivery frequency apportionment, and number apportionment. The customer fixed cost is for accounting for the cost that can be limited to the customer. The distribution of the number of deliveries and the distribution of the number of copies are based on the number of deliveries, the number of wash sheets, and the It asks what percentage it is, apportions the given amount in a lump, and apportions it to each customer. Select a pull-down menu and enter.

In the summary, special notes for the process are entered. For example, “Proportionation for the transfer cost in April is apportioned”.
In the example shown in FIG. 19, the delivery cost for April is 1
A bill of ¥ 0000 is presented, and the amount is proportionally distributed on a monthly basis according to the number of deliveries to each customer.
It is included as a transportation cost of 00. For example, if the customer handled by Company S is ABC Hotel and GGG Hospital, and the number of deliveries in April is ABC Hotel 7 times and GGG Hospital 3 times, AB
The transportation cost for the C hotel is 70,000 yen, and the transportation cost for the GGG hospital is 30,000 yen.

[Brief description of the drawings]

FIG. 1 shows a range of operations realized by a laundry distribution management system.

FIG. 2 is a block diagram illustrating a configuration of a laundry distribution management system.

FIG. 3 shows a data configuration of a slip description database.

FIG. 4 shows a data structure of a customer master.

FIG. 5 shows a data structure of a slip product master.

FIG. 6 shows a data structure of a customer contract master (parent) and a contract master (child).

FIG. 7 shows a data configuration of a finishing section master.

FIG. 8 shows a data configuration of a delivery pattern master.

FIG. 9 shows a data configuration of a route master.

FIG. 10 shows a data structure of a distribution table master.

FIG. 11 is a flowchart showing a delivery slip output process.

FIG. 12 is a flowchart showing a template slip display process.

FIG. 13 is a flowchart showing a slip selection process.

FIG. 14 is a flowchart showing a slip keeping process.

FIG. 15 is a flowchart illustrating a warning process.

FIG. 16 shows an example of a slip input screen.

FIG. 17 shows another example of a slip input screen.

FIG. 18 shows an example of a detailed information input screen.

FIG. 19 shows an example of an expense calculation screen.

[Explanation of symbols]

 1 server 2 client 3 slip description database 4 customer master 5 slip product master 6A customer contract master (parent) 6B customer contract master (child) 7 finishing category master 8 delivery pattern master 9 route master 10 apportioning category master

Claims (7)

[Claims] 1. A slip description database storing slip data describing, for each customer, at least the number of picked-up or delivered numbers of one or more articles previously picked up or delivered to the customer. A customer master for storing the average number of items to be collected or the average number of items to be delivered or the allowable range of deviation from the average number of items to be delivered for each customer; customer code input for entering a customer code for identifying the customer Means, an article number input means for inputting the number of picked-up or delivered articles for one or more articles, an average of the picked-up articles or delivered articles based on the slip data for the customer specified by the customer code. Means for calculating the number of picked-up articles or the average number of articles to be delivered; Mean and take-up article number or average delivery article the calculated number of Te, based on the tolerance factor for the customer stored in the customer master,
The allowable article range number calculating means for calculating the allowable picked article range number or the allowable delivered article range number, and the number of picked-up articles or delivered articles input by the article number input means are calculated by the allowed article range number calculating means. Determining means for judging whether the number is within the range of the number of allowable picked-up articles or the number of allowable delivered articles, and the number of picked-up articles or the number of delivered articles is determined by the determining means; And a warning means for generating a warning when it is determined that the value is out of the range. 2. The slip data includes data indicating a date when the article was picked up or delivered, and the average article number calculating means calculates the average slip count based on the slip data including the date within a predetermined period. 2. The collection / delivery management device according to claim 1, wherein the average number of picked-up articles or the number of delivered articles is calculated for the articles input from the article number input means. 3. A display screen of a display device for displaying a voucher screen based on the latest voucher data of a customer specified by the customer code based on the customer code input by the customer code input means and the data representing the date. 3. The collection / delivery management device according to claim 2, further comprising a display means for displaying the information. 4. A server in an article pick-up / delivery management system in which a server and a plurality of clients are interconnected via a network. A slip description database storing slip data describing the number of picked-up or delivered items for one or more delivered articles, the average number of picked-up items or average delivered items for each customer A customer master storing an allowable range ratio of deviation from the number, a customer code for specifying the customer given to the client, and the number of picked-up or delivered articles for the one or more articles given to the client are received. Receiving means to perform, the above-mentioned slip about the customer specified by the above-mentioned customer code Means for calculating the average number of picked-up articles or the number of articles to be delivered, based on the data, the average number of picked-up articles or the average number of delivered articles; Means for calculating the allowable number of picked-up articles or the number of allowable delivered articles based on the allowable range ratio for the customer stored in the customer master, and the number of picked-up articles given to the client A determination unit for determining whether or not the number of articles to be delivered falls within the range of the number of allowable pickup articles or the number of allowable delivery articles calculated by the above-mentioned allowable article range calculation means; If it is determined that the number or the number of delivered items is out of the range of the number of permitted collection items or the number of permitted delivery items Server in take-off / delivery management system comprising means for outputting the warning data to the client as a warning is performed in the client. 5. A method for controlling a server in an article pick-up / delivery management system in which a server and a plurality of clients are interconnected via a network, wherein the server is provided for each customer at least to the customer. For each customer, a slip detail database storing slip data describing the number of picked-up or delivered items for one or more articles previously picked up or delivered, and the items to be picked up or delivered. A customer code for storing an acceptable range of deviation from the average number of items to be taken or the average number of items to be delivered; a customer code for specifying the customer given to the client; and one or more of the customer codes given to the client Receiving the number of picked-up or delivered goods for the goods of
Based on the slip data for the customer specified by the customer code, calculate the average number of picked-up or delivered articles for the picked-up or delivered articles, and calculate the calculated average number of picked-up articles or the number of delivered articles And calculating the allowable number of picked-up articles or the number of allowable delivered articles based on the allowable range ratio of the customer stored in the customer master, and calculating the number of picked-up articles or the number of delivered articles given to the client, It is determined whether the number is within the range of the number of allowable picked-up articles or the number of allowable delivered articles calculated by the allowable article range number calculating means. If it is determined that the number of articles is out of the range of the article range, the client may issue a warning so that the client performs a warning. And it outputs the warning data to the preparative method of controlling a server in the take-off / delivery management system. 6. A program for controlling the server in an article pick-up / delivery management system in which a server and a plurality of clients are interconnected via a network, wherein the server includes, for each customer, at least the customer A slip description database that stores slip data describing the number of picked-up or delivered items for one or more articles that have been picked up or delivered in the past, and the goods or delivered items to be picked up for each customer A customer master for storing an allowable range of deviation from the average number of articles to be taken or the average number of articles to be delivered, a customer code for specifying the customer given to the client, and the one or more given to the client. Receives the number of picked-up or delivered items for multiple items and Based on the slip data for the customer specified by the code, calculate the average number of picked-up articles or average number of delivered articles for the picked-up or delivered articles, and calculate the calculated average number of picked-up articles or average number of delivered articles; Based on the permissible range rate for the customer stored in the customer master, the number of permissible picked-up articles or the number of permissible delivered articles is calculated. It is determined whether the number is within the range of the number of allowable picked-up articles or the number of allowable delivered articles calculated by the number-of-articles-number calculating means, and the number of picked-up articles or the number of delivered articles is determined as the allowable number of picked-up articles or the number of allowable delivered articles. If it is determined that the number is out of the range, the client is warned so that a warning is issued at the client. And it outputs the data, the server control program in the take-off / delivery management system. 7. A recording medium on which the program according to claim 6 is recorded.