CN101374173A - Method and apparatus for providing telephone call sound-recording business in telephone communication system - Google Patents
Method and apparatus for providing telephone call sound-recording business in telephone communication system Download PDFInfo
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- CN101374173A CN101374173A CNA2007100705125A CN200710070512A CN101374173A CN 101374173 A CN101374173 A CN 101374173A CN A2007100705125 A CNA2007100705125 A CN A2007100705125A CN 200710070512 A CN200710070512 A CN 200710070512A CN 101374173 A CN101374173 A CN 101374173A
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Abstract
The invention discloses a method and a device for providing a telephone call recording service in a telephone communication system. The device for providing the telephone call recording service comprises a data packet acquisition unit, a data packet analysis unit, and a call information and voice recording unit. A telephone in a telephone switching system is communicated with a telephone of a second party, A data packet in the telephone switch system is intercepted or received by the data packet acquisition unit, the signaling and voice data in the data packet is analyzed by the data packet analysis unit, the service data of calling telephone number is inquired by the call information and voice recording unit, and recording is carried out for the call which meets recording condition and the telephone number is recorded. A calling party, or a called party or an authorized user logs in the device for providing the telephone call recording service according to the access channel provided by the device for providing the telephone call recording service, and inquires the call record and the call information after authentication.
Description
Technical field
The present invention relates to the telephonic communication field, specifically, relate to method and device that call sound-recording business is provided to the telephone subscriber in telephonic communication system.
Technical background
In caller phone and called phone communication process, it is very practical to many users that call voice is recorded, particularly the business user.This function was many in the past realizes although this recording device has calling record and turns over the function of listening, having function singleness, use shortcomings such as inconvenience, cost height by installing recording device additional on telephone terminal.Should be noted that to also have a kind of call voice mailbox service, it is the telephone message by answering device record calling party, is not the calling record of caller phone and called phone communication process.
Different with said system or method is, in telephone switching system, install the calling record system concentratedly and provide user's communication sound-recording business in the telephone switching system by the communication protocol and the speech data of intercepting the telephone exchange bearer network, than the answer-recording device of on telephone terminal, realizing, technical more advanced, use more convenient operation, more save economically.
Development along with the telephonic communication technology, particularly NGN, the 3G progressively deployment in communication network, telephone service generally adopts the IP bearer network, therefore, intercepts and can finish the call voice recording under the legacy network 26S Proteasome Structure and Function prerequisite not influencing, do not change by IP bag.
Therefore, in telephonic communication system, provide call sound-recording business to numerous telephone subscribers, can satisfy user's personalization, diversified requirement, allow the user more convenient, use the calling record function more frugally, and can provide a kind of new telecommunication service or telecommunications added value service for the user to telecom operators.
Summary of the invention
An Important Thought of the present invention is, in telephonic communication system, intercept the method for bearer network packet by employing and carry out centralized calling record, for the users in the telephonic communication system provide the calling record telecommunication service of a kind of not only convenient and simple but also economy, the main contents of this business are included as the user provides the recording of telephone relation, inquiry and recording service hard of hearing.
The invention provides the method that call sound-recording business is provided for the telephone subscriber in telephonic communication system, it is characterized in that may further comprise the steps:
Phone in the telephone switching system is set up conversation as calling party phone or callee's phone with the opposing party's phone;
The way of signaling in the telephone switching system is intercepted or is received in employing, telephone relation sound-recording business generator obtains caller and called phone number, and the business datum of inquiring user judges whether this conversation satisfies the recording condition, if do not satisfy the recording condition, then step finishes; If satisfy the recording condition, then carry out following steps;
VoP or the communication protocol data of telephone relation sound-recording business generator by intercepting bearer network in the telephone switching system gathered the call voice data, and the ticketed call speech data;
The end of conversation of calling and called, telephone relation sound-recording business generator storage calling record and both sides' telephone number information;
Caller or called or authorized user land telephone relation sound-recording business generator by the visit approach that telephone relation sound-recording business generator is provided, by inquiry recording and call-information after the authentication;
In the said method, its feature also is: the business datum of described inquiring user, whether what comprise the parameter that writes down in the inquiry telephone relation sound-recording business generator or accept that the user's communication terminal sends has a signal of recorded message.
The method of the above, its feature also is: the bearer network of described telephone switching system is the IP bearer network, the method that telephone relation sound-recording business generator is intercepted by the IP packet is gathered the call voice data.
The method of the above, its feature also is: the visit approach that described telephone relation sound-recording business generator provides comprises website or making call Number for access mode.
The present invention also is provided at product or the device that call sound-recording business is provided for the telephone subscriber in the telephonic communication system, it is characterized in that:
Comprise packet collecting unit, packet resolution unit, call-information and voice memorized unit, be used to carry out said method, it is characterized in that:
The packet collecting unit connects telephone switching system by physical layer interface, intercepts or receive the packet of the bearer network of telephone switching system, sends to the signaling data resolution unit; The signaling data resolution unit receives packet, and carrying communication protocol and speech data in the resolution data bag, and the signaling and the speech data of resolving is forwarded to call-information and voice memorized unit; Call-information and voice memorized unit receive signaling and speech data, inquiry business parameter or receive the signal of whether recording or agreeing recorded message that has that call terminal sends, the call-information and the speech data that are received according to the Query Result record.
The said goods or device, its feature also comprises: the packet collecting unit adopts the ethernet physical layer interface to connect telephone switching system, intercepts or receive the IP packet of the IP bearer network of telephone switching system.
The said goods or device, its feature also comprises: phone information and voice memorized unit comprise the recording query unit, and the inquiry approach that comprises the website or dial the Number for access mode is provided, and allow user inquiring institute ticket call information and recording.
The said goods or device, its feature also comprises: IP packet collecting unit gather simultaneously connect many call voices of telephone switching system to phone.
By below in conjunction with accompanying drawing, after with way of example embodiments of the present invention being described in detail, other characteristics of the present invention and advantage will be more readily apparent from.
Description of drawings
Fig. 1 is the flow chart that the method for telephone relation sound-recording business is provided in telephonic communication system according to an embodiment of the present invention;
Fig. 2 is the structural representation that the device of telephone relation sound-recording business is provided in telephonic communication system according to an embodiment of the present invention;
Fig. 3 is a kind of concrete telephone switching system and the connection diagram of one embodiment of the present invention;
Embodiment
Below in conjunction with drawings and Examples, embodiments of the present invention are described in detail.
Fig. 1 is the flow chart that the method for telephone relation sound-recording business is provided in telephonic communication system according to an embodiment of the present invention.The telephonic communication system that this flow chart is related comprises telephone switching system and the telephone relation sound-recording business generator that is attached thereto.
This flow process starts from step 101.Then, in step 102, the phone in the telephone switching system is set up conversation as calling party phone or callee's phone with the opposing party's phone; What need supplementary notes is that different with the recording device that is installed at described in the technical background on the terminal, the phone in the telephone switching system described here is not limited only to a certain door or two call gates in the telephone switching system.
In step 103, telephone relation sound-recording business generator obtains caller and called phone number by intercepting or receive signaling in the telephone switching system, by the business datum of inquiring user, judges whether this conversation satisfies the recording condition.What need further specify is that the method for inquiring user business datum comprises parameter or the recording start-stop or the recording confirmation by sending during continuing with terminal communication reception subscriber phone of inquiring user setting.
In step 104, if satisfy the recording condition, then enter step 105, if do not satisfy the recording condition, then enter step 108 and finish.
In step 105, VoP or the communication protocol data of telephone relation sound-recording business generator by intercepting bearer network in the telephone switching system gathered call voice data, log call information and speech data.What need further specify is, in NGN soft switch, 2G (GSM, CDMA), 3G, 4G telephone switching system, generally adopt the IP bearer network, telephone relation sound-recording business generator is by intercepting the IP packet, resolve the SIP and/or H.248 and/or the communication protocol of other voice-bearer on IP in the IP packet, can finish the call voice recording under original switch network architecture and the function prerequisite not influencing, do not change.
In step 106, the end of conversation of calling and called, telephone relation sound-recording business generator storage calling record and both sides' telephone number information.
In step 107, caller or called or authorized user land telephone relation sound-recording business generator by the visit approach that telephone relation sound-recording business generator is provided, by inquiry recording and call-information after the authentication.It is pointed out that described visit approach suggestion comprises website or making call Number for access mode.
Fig. 2 is the structural representation that the device of telephone relation sound-recording business is provided in telephonic communication system according to an embodiment of the present invention.210 expression packet collecting units, 211 represent the interface of intercepting in the packet collecting units, 220 expression packet resolution unit, 230 expression call-information and voice memorized units, the user inquiring interface in 231 expression call-informations and the voice memorized unit.
Call-information and voice memorized unit 230, receive signaling data or speech data that packet resolution unit 220 sends, by the business datum of inquiring user, judge whether conversation satisfies the recording condition, information such as the telephone number that satisfies the recording condition and speech data are stored.As a kind of implementation, the method for the business datum of described inquiring user comprises parameter that inquiring user is provided with or by receiving the information that the user sends during the telephone connection recording start-stop or recording are confirmed with terminal communication.
Can comprise user inquiring interface 231 in call-information and the voice memorized unit 230, the inquiry approach that telephone subscriber or authorized user provide by user inquiring interface 231, behind purview certification, the corresponding phone user's that inquiry is write down in Unit 230 call-information and voice.As a kind of implementation, the 231 inquiry approach that provide comprise the website and call the access code mode that the content of inquiry comprises conversation telephone number and calling record hard of hearing.
Fig. 3 is a kind of concrete telephone switching system and the connection diagram of one embodiment of the present invention; In said embodiment, telephone switching system 302 is NGN soft switchcall server a kind of deployment way in communication network, comprise IP bearer network 347, soft switch 346, SG SGW 343, TG Trunk Media Gateway 344, AG integrated access media gateway 345, pstn telephone switching network 342, A phone 340, B phone 341, C phone 348, IP phone 349,301 expressions provide the device of telephonograph business, 303 expressions 301 and 302 be connected, inquiring users are represented in 361 expression internets, 360.
Several call scenarios of following component selections specify.It is pointed out that for described telephone relation sound-recording business at first need to apply for open-minded, the user can be open-minded by mode applications such as professional application phone, business hall, WAP, short message, WEB.Then the user by website, WAP, short message, dial modes such as access code record type and operator password etc. be set; By the website, dial modes such as access code and carry out the inquiry of recorded message, recording hard of hearing etc.
In Fig. 3, A phone 340 and B phone 341 all are the users of pstn telephone switching network 342, when 340 and 341 conversations, telephone switching system 302 is finished the handshaking procedure of phone control signaling: 342 the signaling that continues is dealt into 343 by connecting 342 with the signaling link of SG SGW 343,343 send to the control that continues that this conversation is finished in soft switch 346,346 by IP bearer network 347 again; Telephone switching system 302 is finished the handshaking procedure of phone voice data stream: 340 and 341 call voice data flow are routed to TG middle rank media gateway 344 by 342, set up the data flow exchange.The process that provides the device 301 of call sound-recording business to finish recording is as follows: 301 are connected on 302 the IP bearer network 347 by 303,301 intercept the IP packet between 343 and 346 on the IP bearer network 347,301 obtain information such as the serve port of both call sides on 344, IP address by resolving the IP packet, 301 intercept the voice IP packet of receiving and dispatching on the serve port of both call sides, after unpacking speech data are stored.Inquiring user 360 is by 361 visits, 301 websites that provide, internet, and inquiry is stored in the call voice on 301.
In Fig. 3, C phone 348 and IP phone 349 insert soft switch 346 by 345, and when 348 and 349 conversations, the signaling that continues sends to the control that continues that this conversation is finished in soft switch 346,346 by IP bearer network 347 from AG comprehensive media gateway 345; 348 and 349 call voice data flow by 345 and IP bearer network 347 in soft switchcall server, set up exchange.The process that provides the device 301 of call sound-recording business to finish recording is as follows: 301 are connected on 302 the IP bearer network 347 by 303,301 intercept on the IP bearer network 347 345 IP packet, 301 obtain information such as the serve port of both call sides on 345, IP address by resolving the IP packet, 301 intercept the voice IP packet of receiving and dispatching on the serve port of both call sides, after unpacking speech data are stored.Inquiring user 360 is by 361 visits, 301 websites that provide, internet, and inquiry is stored in the call voice on 301.
In Fig. 3, if A phone 340 is called out C phone 348 and is set up conversation, the call proceeding signaling is dealt into 343,343 and sends to soft switch 346 by IP bearer network 347 again by connecting 342 and 343 signaling link by 342, and called connection control sends to 345 by 346 by IP bearer network 347; 340 and 348 call voice data flow exchange in soft switchcall server by IP bearer network 347.The process that provides the device 301 of call sound-recording business to finish recording is as follows: 301 are connected on 302 the IP bearer network 347 by 303,301 intercept on the IP bearer network 347 344 and 345 IP packet, 301 obtain information such as the serve port of both call sides on 344 and 345, IP address by resolving the IP packet, 301 intercept the voice IP packet of receiving and dispatching on the serve port of both call sides, after unpacking speech data are stored.Inquiring user 360 is by 361 visits, 301 websites that provide, internet, and inquiry is stored in the call voice on 301.
It should be noted last that, above embodiment only is used to illustrate technical scheme of the present invention and is unrestricted, although the present invention is had been described in detail with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, can make amendment or be equal to replacement technical scheme of the present invention, and not breaking away from the spirit and scope of technical solution of the present invention, it all should be encompassed in the claim scope of the present invention.
Claims (8)
1. the method for telephone relation sound-recording business is provided in telephonic communication system, and described telephonic communication system comprises telephone switching system and the telephone relation sound-recording business generator that is attached thereto, and it is characterized in that, said method comprising the steps of:
Phone in step 1, the telephone switching system is set up conversation as calling party phone or callee's phone with the opposing party's phone;
Step 2, telephone relation sound-recording business generator are by intercepting or receive signaling in the telephone switching system, obtain caller and called phone number, the business datum of inquiring user judges whether this conversation satisfies the recording condition, if do not satisfy the recording condition, then step finishes; If satisfy the recording condition, then execution in step three;
Step 3, VoP or the communication protocol data of telephone relation sound-recording business generator by intercepting bearer network in the telephone switching system gather the call voice data, and the ticketed call speech data are recorded to conversation promptly;
The end of conversation of step 4, calling and called, telephone relation sound-recording business generator storage calling record and both sides' telephone number information;
Step 5, caller or called or authorized user land telephone relation sound-recording business generator, by inquiry calling record and call-information after the authentication by the visit approach that telephone relation sound-recording business generator is provided;
2. method according to claim 1, it is characterized in that: the business datum of the described inquiring user of step 2 comprises parameter that writes down in the inquiry telephone relation sound-recording business generator or the signal of whether recording or agreeing recorded message that has that receives the call terminal transmission.
3. method according to claim 1 is characterized in that: the bearer network of the described telephone switching system of step 3 is the IP bearer network, and the method that telephone relation sound-recording business generator is intercepted by the IP packet is gathered the call voice data.
4. method according to claim 1 is characterized in that: the described visit approach of step 5 comprises website or making call Number for access mode.
5. the device that call sound-recording business is provided comprises packet collecting unit, packet resolution unit, call-information and voice memorized unit, is used to carry out the described method of one of aforesaid right requirement, it is characterized in that:
The packet collecting unit connects telephone switching system by physical layer interface, intercepts or receive the packet of the bearer network of telephone switching system, sends to the signaling data resolution unit; The signaling data resolution unit receives packet, and carrying communication protocol and speech data in the resolution data bag, and the signaling and the speech data of resolving is forwarded to call-information and voice memorized unit; Call-information and voice memorized unit receive signaling and speech data, inquiry business parameter or receive the signal of whether recording or agreeing recorded message that has that call terminal sends, the call-information and the speech data that are received according to the Query Result record.
6. according to the device of claim 5, its feature also comprises: the packet collecting unit adopts the ethernet physical layer interface to connect telephone switching system, intercepts or receive the IP packet of the IP bearer network of telephone switching system.
7. according to the device of claim 5, its feature also comprises: phone information and voice memorized unit comprise the recording query unit, and the inquiry approach that comprises the website or dial the Number for access mode is provided, and allow user inquiring institute ticket call information and recording.
8. according to the device of claim 5 or 6, its feature also comprises: IP packet collecting unit gather simultaneously connect many call voices of telephone switching system to phone.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2007100705125A CN101374173A (en) | 2007-08-20 | 2007-08-20 | Method and apparatus for providing telephone call sound-recording business in telephone communication system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2007100705125A CN101374173A (en) | 2007-08-20 | 2007-08-20 | Method and apparatus for providing telephone call sound-recording business in telephone communication system |
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| Publication Number | Publication Date |
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| CN101374173A true CN101374173A (en) | 2009-02-25 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNA2007100705125A Pending CN101374173A (en) | 2007-08-20 | 2007-08-20 | Method and apparatus for providing telephone call sound-recording business in telephone communication system |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102571793A (en) * | 2012-01-09 | 2012-07-11 | 中国人民解放军信息工程大学 | Acquisition device for telecommunication network garbage calling |
| CN103118361A (en) * | 2013-01-21 | 2013-05-22 | 吴建进 | Recording method and device based on signaling detection system |
| CN102111483B (en) * | 2009-12-28 | 2014-01-01 | 比亚迪股份有限公司 | Method and device for querying information in call process and mobile terminal |
| CN103929555A (en) * | 2014-04-28 | 2014-07-16 | 广东佳和通信技术有限公司 | IP recording system voice stream mirroring method |
| CN109150885A (en) * | 2018-08-29 | 2019-01-04 | 承启通（福建）科技有限公司 | The processing method and processing device of communicating data |
-
2007
- 2007-08-20 CN CNA2007100705125A patent/CN101374173A/en active Pending
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102111483B (en) * | 2009-12-28 | 2014-01-01 | 比亚迪股份有限公司 | Method and device for querying information in call process and mobile terminal |
| CN102571793A (en) * | 2012-01-09 | 2012-07-11 | 中国人民解放军信息工程大学 | Acquisition device for telecommunication network garbage calling |
| CN103118361A (en) * | 2013-01-21 | 2013-05-22 | 吴建进 | Recording method and device based on signaling detection system |
| CN103929555A (en) * | 2014-04-28 | 2014-07-16 | 广东佳和通信技术有限公司 | IP recording system voice stream mirroring method |
| CN103929555B (en) * | 2014-04-28 | 2016-03-09 | 广东佳和通信技术有限公司 | A kind of IP recording system voice flow mirror method |
| CN109150885A (en) * | 2018-08-29 | 2019-01-04 | 承启通（福建）科技有限公司 | The processing method and processing device of communicating data |
| CN109150885B (en) * | 2018-08-29 | 2021-05-11 | 承启通（福建）科技有限公司 | Call data processing method and device |
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Open date: 20090225 |