CN109858807B - Method and system for enterprise operation monitoring - Google Patents
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Abstract
本发明提供一种企业运营监控的方法及系统，该方法包括：将企业的多个业务系统集成到统一平台；设定监控周期、月度指标数据目标值、月度预警方式和月度预警范围，以及设定年度指标数据目标值、年度预警方式和年度预警范围；从统一平台获取多个业务系统中的月度核心指标数据和年度核心指标数据；计算月度核心指标数据与月度指标数据目标值之间的差值作为第一差值，以及年度核心指标数据与年度指标数据目标值之间的差值作为第二差值，判断月度核心指标数据对应正常指标、需关注指标还是告警指标，还判断年度核心指标数据对应正常指标、需关注指标还是告警指标。本发明可以实现企业运营工作的统一监控和管理，极大的提供了企业运营监控的工作效率。
The present invention provides a method and system for enterprise operation monitoring. The method includes: integrating multiple business systems of the enterprise into a unified platform; Determine the target value of annual indicator data, annual early warning method and annual early warning range; obtain monthly core indicator data and annual core indicator data in multiple business systems from a unified platform; calculate the difference between monthly core indicator data and monthly indicator data target value Value as the first difference, and the difference between the annual core indicator data and the target value of the annual indicator data as the second difference, to determine whether the monthly core indicator data corresponds to a normal indicator, an indicator that needs attention, or an alarm indicator, and also determine the annual core indicator The data corresponds to normal indicators, indicators requiring attention, or warning indicators. The invention can realize unified monitoring and management of enterprise operation work, and greatly improves the working efficiency of enterprise operation monitoring.
Description
技术领域technical field
本发明涉及企业监测技术领域，尤其涉及一种企业运营监控的方法及系统。The invention relates to the technical field of enterprise monitoring, in particular to a method and system for enterprise operation monitoring.
背景技术Background technique
现有的企业监控方案是公司各部门对本部门负责的系统中的相关指标进行监控，通过人工进行数据收集，最后由各部门的人员上报这些数据给公司领导，人工进行数据收集导致计算繁琐容易出错，效率低下，还存在部门之间上报的数据不一致，不同部门之间的预警级别不统一，数据上报不及时，部门间沟通成本高等缺陷。现有的企业数据管理系统虽然可以监控企业的相关数据，但存在时效性差、监控类别少、展现效果不突出、告警范围不统一、监控内容出现告警不能及时告警、告警后不能及时通知到相关人员、相关人员得知告警后的后续反馈不及时等顽疾。因此，需要一种能对企业内部不同部门的运营工作进行统一的监控和管理的方案，提高工作效率。The existing enterprise monitoring scheme is that each department of the company monitors the relevant indicators in the system that the department is responsible for, collects data manually, and finally reports the data to the company leaders by the personnel of each department. Manual data collection leads to cumbersome calculations and error-prone , Inefficiency, there are also defects such as inconsistent data reported between departments, inconsistent early warning levels between different departments, untimely data reporting, and high communication costs between departments. Although the existing enterprise data management system can monitor the relevant data of the enterprise, it has poor timeliness, few monitoring categories, inconspicuous display effect, inconsistent alarm range, inability to timely alarm when alarms appear in monitoring content, and inability to notify relevant personnel in time after alarms , The follow-up feedback of the relevant personnel after learning the alarm is not timely and other persistent problems. Therefore, there is a need for a solution that can uniformly monitor and manage the operations of different departments within the enterprise to improve work efficiency.
发明内容Contents of the invention
为解决上述技术问题，本发明提供一种企业运营监控的方法及系统，可以实现企业运营工作的统一监控和管理，极大的提供了企业运营监控的工作效率。In order to solve the above technical problems, the present invention provides a method and system for enterprise operation monitoring, which can realize unified monitoring and management of enterprise operation work, and greatly improve the work efficiency of enterprise operation monitoring.
本发明提供的一种企业运营监控的方法，包括下述步骤：A method for enterprise operation monitoring provided by the present invention comprises the following steps:
将企业的多个业务系统集成到统一平台，所述多个业务系统包括：调度服务系统、营销系统、客户信息系统、配网调度系统、企业资产系统、计量系统、财务系统；Integrate multiple business systems of the enterprise into a unified platform. The multiple business systems include: dispatching service system, marketing system, customer information system, distribution network dispatching system, enterprise asset system, metering system, and financial system;
设定监控周期、月度指标数据目标值、月度预警方式和月度预警范围，以及设定年度指标数据目标值、年度预警方式和年度预警范围；Set the monitoring cycle, monthly indicator data target value, monthly early warning method and monthly early warning range, and set the annual indicator data target value, annual early warning method and annual early warning range;
根据设定的监控周期，从所述统一平台获取多个业务系统中需要监控的月度核心指标数据和年度核心指标数据；Obtain monthly core indicator data and annual core indicator data that need to be monitored in multiple business systems from the unified platform according to the set monitoring cycle;
计算所述月度核心指标数据与所述月度指标数据目标值之间的差值作为第一差值，以及所述年度核心指标数据与所述年度指标数据目标值之间的差值作为第二差值，并将所述第一差值与设定的月度预警方式以及与所述月度预警方式对应的月度预警范围进行比较，判断所述月度核心指标数据对应正常指标、需关注指标还是告警指标，还将所述第二差值与设定的年度预警方式以及与所述年度预警方式对应的年度预警范围进行比较，判断所述年度核心指标数据对应正常指标、需关注指标还是告警指标。calculating the difference between the monthly core indicator data and the target value of the monthly indicator data as a first difference, and the difference between the annual core indicator data and the target value of the annual indicator data as a second difference value, and compare the first difference with the set monthly early warning mode and the monthly early warning range corresponding to the monthly early warning mode, and determine whether the monthly core indicator data corresponds to a normal indicator, an indicator requiring attention, or an alarm indicator, The second difference is also compared with the set annual early warning mode and the annual early warning range corresponding to the annual early warning mode, and it is judged that the annual core index data corresponds to normal indicators, indicators requiring attention, or warning indicators.
优选地，还包括下述步骤：Preferably, the following steps are also included:
当所述月度核心指标数据是告警指标时，根据设定的相关人员ID地址将所述月度核心指标数据实时通知相关工作人员，当所述年度核心指标数据是告警指标时，根据设定的相关人员ID地址将所述年度核心指标数据实时通知相关工作人员。When the monthly core indicator data is an alarm indicator, the relevant staff members will be notified of the monthly core indicator data in real time according to the set relevant personnel ID address; when the annual core indicator data is an alarm indicator, according to the set related The personnel ID address will notify relevant staff members of the annual core indicator data in real time.
优选地，还包括下述步骤：Preferably, the following steps are also included:
将所述月度核心指标数据与所述年度核心指标数据进行汇总，根据设定的运营监控人员ID地址，将汇总后的所述月度核心指标数据与所述年度核心指标数据发送至运营监控人员，并获取运营监控人员对所述月度核心指标数据和所述年度核心指标数据的分析报告，在获取所述分析报告后，根据设定的决策领导ID地址，将所述分析报告发送至决策领导。Summarizing the monthly core indicator data and the annual core indicator data, and sending the summarized monthly core indicator data and the annual core indicator data to the operation monitoring personnel according to the set ID address of the operation monitoring personnel, And obtain the analysis report of the monthly core index data and the annual core index data from the operation monitoring personnel, and send the analysis report to the decision-making leader according to the set decision-making leader ID address after obtaining the analysis report.
优选地，还包括下述步骤：Preferably, the following steps are also included:
根据设定的监控周期，从所述统一平台实时获取多个业务系统中需要每日监控的业务数据，并将所述业务数据按天进行统计和显示，并根据设定的决策领导ID地址，将所述业务数据发送给决策领导，其中，所述业务数据包含有：电网负荷数据、电网作业数据、配变重过载情况数据、配网线路跳闸及复电情况数据。According to the set monitoring period, the business data that needs to be monitored daily in multiple business systems is obtained from the unified platform in real time, and the business data is counted and displayed on a daily basis, and according to the set decision leader ID address, Send the business data to the decision-making leader, wherein the business data includes: power grid load data, power grid operation data, distribution transformer overload data, distribution network line tripping and power restoration data.
优选地，还包括下述步骤：Preferably, the following steps are also included:
根据设定的业务数据划分标准，将所述业务数据划分为重点业务数据、竞争性业务数据以及核心指标数据，将所述重点业务数据、所述竞争性业务数据以及所述核心指标数据进行分类实时监控和统计。Divide the business data into key business data, competitive business data, and core index data according to the set business data classification standard, and classify the key business data, the competitive business data, and the core index data Real-time monitoring and statistics.
本发明还提供一种企业运营监控的系统，包括：The present invention also provides a system for enterprise operation monitoring, including:
集成模块，用于将企业的多个业务系统集成到统一平台，所述多个业务系统包括：调度服务系统、营销系统、客户信息系统、配网调度系统、企业资产系统、计量系统、财务系统；The integration module is used to integrate multiple business systems of the enterprise into a unified platform. The multiple business systems include: dispatching service system, marketing system, customer information system, distribution network dispatching system, enterprise asset system, metering system, and financial system ;
设定模块，用于设定监控周期、月度指标数据目标值、月度预警方式和月度预警范围，以及设定年度指标数据目标值、年度预警方式和年度预警范围；The setting module is used to set the monitoring cycle, monthly indicator data target value, monthly early warning method and monthly early warning range, and set the annual indicator data target value, annual early warning method and annual early warning range;
数据获取模块，用于根据设定的监控周期，从所述统一平台获取多个业务系统中需要监控的月度核心指标数据和年度核心指标数据；The data acquisition module is used to obtain monthly core indicator data and annual core indicator data that need to be monitored in multiple business systems from the unified platform according to the set monitoring period;
数据分析模块，用于计算所述月度核心指标数据与所述月度指标数据目标值之间的差值作为第一差值，以及所述年度核心指标数据与所述年度指标数据目标值之间的差值作为第二差值，并将所述第一差值与设定的月度预警方式对应的月度预警范围进行比较，判断所述月度核心指标数据对应正常指标、需关注指标还是告警指标，还将所述第二差值与设定的年度预警方式对应的年度预警范围进行比较，判断所述年度核心指标数据对应正常指标、需关注指标还是告警指标。A data analysis module, configured to calculate the difference between the monthly core indicator data and the target value of the monthly indicator data as a first difference, and the difference between the annual core indicator data and the target value of the annual indicator data The difference is used as the second difference, and the first difference is compared with the monthly warning range corresponding to the set monthly warning mode to determine whether the monthly core indicator data corresponds to a normal indicator, an indicator to be paid attention to, or an alarm indicator. The second difference is compared with the annual early warning range corresponding to the set annual early warning mode, and it is determined whether the annual core indicator data corresponds to a normal indicator, an indicator requiring attention, or an alarm indicator.
优选地，还包括：Preferably, it also includes:
预警通知模块，用于当所述月度核心指标数据是告警指标时，根据设定的相关人员ID地址将所述月度核心指标数据实时通知相关工作人员，当所述年度核心指标数据是告警指标时，根据设定的相关人员ID地址将所述年度核心指标数据实时通知相关工作人员。Early warning notification module, for when the monthly core indicator data is an alarm indicator, the monthly core indicator data will be notified in real time to the relevant staff according to the relevant personnel ID address set, when the annual core indicator data is an alarm indicator , according to the set ID address of relevant personnel, the relevant staff members will be notified in real time of the annual core indicator data.
优选地，还包括：Preferably, it also includes:
监控分析模块，用于将所述月度核心指标数据与所述年度核心指标数据进行汇总，根据设定的运营监控人员ID地址，将汇总后的所述月度核心指标数据与所述年度核心指标数据发送至运营监控人员，并获取运营监控人员对所述月度核心指标数据和所述年度核心指标数据的分析报告，在获取所述分析报告后，根据设定的决策领导ID地址，将所述分析报告发送至决策领导。The monitoring and analysis module is used to summarize the monthly core indicator data and the annual core indicator data, and combine the summarized monthly core indicator data and the annual core indicator data according to the ID address of the set operation monitoring personnel. Send it to the operation monitoring personnel, and obtain the analysis report of the monthly core indicator data and the annual core indicator data from the operation monitoring personnel. After obtaining the analysis report, according to the set decision leader ID address, the analysis report will be Report sent to decision leader.
优选地，还包括：Preferably, it also includes:
每日关注模块，用于根据设定的监控周期，从所述统一平台实时获取多个业务系统中需要每日监控的业务数据，并将所述业务数据按天进行统计和显示，并根据设定的决策领导ID地址，将所述业务数据发送给决策领导，其中，所述业务数据包含有：电网负荷数据、电网作业数据、配变重过载情况数据、配网线路跳闸及复电情况数据。The daily attention module is used to obtain in real time from the unified platform the business data that needs to be monitored daily in multiple business systems according to the set monitoring cycle, and to perform statistics and display of the business data on a daily basis, and The ID address of the decision-making leader is determined, and the business data is sent to the decision-making leader, wherein the business data includes: power grid load data, power grid operation data, distribution transformer overload data, distribution network line tripping and power recovery data .
优选地，还包括：Preferably, it also includes:
数据分类模块，用于根据设定的业务数据划分标准，将所述业务数据划分为重点业务数据、竞争性业务数据以及核心指标数据，将所述重点业务数据、所述竞争性业务数据以及所述核心指标数据进行分类实时监控和统计。A data classification module, configured to divide the business data into key business data, competitive business data, and core index data according to the set business data classification standard, and classify the key business data, the competitive business data, and all The above-mentioned core indicator data is classified and monitored and counted in real time.
实施本发明，具有如下有益效果：对企业内部其他业务系统集成到统一平台，方便统一对多个业务系统进行数据直采抽取，进行数据整合，通过设定的目标值、预警方式、预警范围对采集的数据进行分析，分出正常指标、需关注指标和告警指标，数据分析突出重点，有助于管理人员及时了解企业运营情况，对多个业务系统的指标数据进行集中采集、对不同业务系统的指标数据采用统一的预警方式和预警范围进行分析，实现企业运营工作的统一监控和管理，并且数据采集分析不需要人工操作和计算，极大的提供了企业运营监控的工作效率。The implementation of the present invention has the following beneficial effects: other internal business systems of the enterprise are integrated into a unified platform, which is convenient for directly collecting and extracting data from multiple business systems, and performing data integration. The collected data is analyzed to separate normal indicators, indicators that need to be paid attention to and alarm indicators. The indicator data is analyzed using a unified early warning method and early warning range to realize unified monitoring and management of enterprise operations, and data collection and analysis do not require manual operations and calculations, which greatly improves the efficiency of enterprise operation monitoring.
附图说明Description of drawings
为了更清楚地说明本发明实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他的附图。In order to more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention. Those skilled in the art can also obtain other drawings based on these drawings without creative work.
图1是本发明提供的企业运营监控的方法的流程图。Fig. 1 is a flow chart of the method for enterprise operation monitoring provided by the present invention.
图2是本发明提供的将多个业务系统进行集成的示意图。Fig. 2 is a schematic diagram of integrating multiple business systems provided by the present invention.
具体实施方式Detailed ways
本发明提供一种企业运营监控的方法，如图1所示，该方法包括下述步骤：The present invention provides a method for enterprise operation monitoring, as shown in Figure 1, the method comprises the following steps:
将企业的多个业务系统集成到统一平台，可参考图2，多个业务系统包括：调度服务系统、营销系统、客户信息系统、配网调度系统、企业资产系统、计量系统、财务系统；多个业务系统分别企业多个部门的指标数据，多个业务系统中还可以包括其他业务系统，例如：企业综合数据平台、EIP系统(Enterprise Information Portal，企业信息门户)、4A(认证Authentication、授权Authorization、记账Accounting、审计Audit)系统、企信平台系统等；将多个业务系统集成到统一平台，规范、高效和全面；Integrate multiple business systems of the enterprise into a unified platform, as shown in Figure 2. Multiple business systems include: dispatching service system, marketing system, customer information system, distribution network dispatching system, enterprise asset system, metering system, and financial system; Each business system is the index data of multiple departments of the enterprise. Multiple business systems can also include other business systems, such as: enterprise comprehensive data platform, EIP system (Enterprise Information Portal, enterprise information portal), 4A (Authentication, Authorization , Accounting, Audit) system, enterprise credit platform system, etc.; integrate multiple business systems into a unified platform, which is standardized, efficient and comprehensive;
设定监控周期、月度指标数据目标值、月度预警方式和月度预警范围，以及设定年度指标数据目标值、年度预警方式和年度预警范围；Set the monitoring cycle, monthly indicator data target value, monthly early warning method and monthly early warning range, and set the annual indicator data target value, annual early warning method and annual early warning range;
根据设定的监控周期，从统一平台获取多个业务系统中需要监控的月度核心指标数据和年度核心指标数据；According to the set monitoring cycle, the monthly core indicator data and annual core indicator data that need to be monitored in multiple business systems are obtained from the unified platform;
计算月度核心指标数据与月度指标数据目标值之间的差值作为第一差值，以及年度核心指标数据与年度指标数据目标值之间的差值作为第二差值，并将第一差值与设定的月度预警方式对应的月度预警范围进行比较，判断月度核心指标数据对应正常指标、需关注指标还是告警指标，还将第二差值与设定的年度预警方式对应的年度预警范围进行比较，判断年度核心指标数据对应正常指标、需关注指标还是告警指标。例如，预警范围(月度预警范围或者年度预警范围)设置有三个区间，预警方式(月度预警方式或者年度预警方式)包括正常、需关注和告警，三个区间对应正常、需关注和告警三个预警方式，当第一差值所在区间对应需关注的预警方式时，那么第一差值对应的月度核心指标数据为需关注指标。Calculate the difference between the monthly core indicator data and the target value of the monthly indicator data as the first difference, and the difference between the annual core indicator data and the target value of the annual indicator data as the second difference, and take the first difference Compared with the monthly warning range corresponding to the set monthly warning method, it is judged that the monthly core indicator data corresponds to a normal indicator, an indicator that needs attention, or a warning indicator, and the second difference is compared with the annual warning range corresponding to the set annual warning method. Compare and judge whether the annual core indicator data corresponds to normal indicators, indicators requiring attention, or warning indicators. For example, the early warning range (monthly early warning range or annual early warning range) has three intervals, and the early warning mode (monthly early warning method or annual early warning method) includes normal, attention and warning, and the three intervals correspond to normal, attention and warning. method, when the interval of the first difference corresponds to the early warning method that needs attention, then the monthly core indicator data corresponding to the first difference is the indicator that needs attention.
具体地，在工作中，运营监控中心的人员需要对公司运营中的27个核心指标以及关联涉及到的近100个指标进行监控跟踪，这些指标可以分为月度指标和年度指标。Specifically, during work, the personnel operating the monitoring center need to monitor and track 27 core indicators in the company's operations and nearly 100 indicators related to the relationship. These indicators can be divided into monthly indicators and annual indicators.
月度指标(包含月度核心指标数据)是指一个月产生一个数据，也即是监控周期为月度。月度指标的数据来源分为两种：一种是每个月通过程序定时器自动从其它业务系统中进行抽取。另一种是每个月通过人工的方式进行录入。在每一个年的年初，运营监控中心的人员会对所有月度指标配置每个月的目标值。及该月度指标的预警方式，预警范围。当月度指标的月度的完成值出来之后，系统会根据指标的目标值，完成值，预警方式，预警范围来判断该指标在该月度是正常指标，需关注指标还是告警指标。Monthly indicators (including monthly core indicator data) refer to the generation of one data per month, that is, the monitoring cycle is monthly. There are two data sources for monthly indicators: one is to automatically extract data from other business systems through program timers every month. The other is to enter manually every month. At the beginning of each year, the personnel operating the monitoring center will configure the target values for each month for all monthly indicators. And the early warning method and early warning range of the monthly indicator. When the monthly completion value of the monthly indicator comes out, the system will judge whether the indicator is a normal indicator for that month, an indicator that needs attention or an alarm indicator based on the target value, completion value, warning method, and warning range of the indicator.
年度指标(包括年度核心指标数据)是指一年产生一个数据，也就是监控周期为年度。年度指标的数据来源分为两种：一种是每年通过程序定时器自动从其它业务系统中进行抽取。另一种是每年通过人工的方式进行录入。在每年的年初，运营监控中心的人员会对所有年度指标配置该年的目标值。及该年度指标的预警方式，预警范围。当年度指标的年度的完成值出来之后，系统会根据指标的目标值，完成值，预警方式，预警范围来判断该指标在该年度是正常指标，需关注指标还是告警指标。Annual indicators (including annual core indicator data) refer to the generation of one data per year, that is, the monitoring cycle is annual. There are two types of data sources for annual indicators: one is automatically extracted from other business systems through program timers every year. The other is to enter manually every year. At the beginning of each year, the personnel operating the monitoring center will configure the target values for the year for all annual indicators. And the early warning method and scope of the annual indicators. When the annual completion value of the annual indicator comes out, the system will judge whether the indicator is a normal indicator for the year, an indicator that needs attention or an alarm indicator based on the target value, completion value, early warning method, and early warning range of the indicator.
进一步地，企业运营监控的方法还包括下述步骤：Further, the method for enterprise operation monitoring also includes the following steps:
当月度核心指标数据是告警指标时，根据设定的相关人员ID地址将月度核心指标数据实时通知相关工作人员，当年度核心指标数据是告警指标时，根据设定的相关人员ID地址将年度核心指标数据实时通知相关工作人员。When the monthly core indicator data is an alarm indicator, the monthly core indicator data will be notified to the relevant staff in real time according to the set relevant personnel ID address; when the annual core indicator data is an alarm indicator, the annual core Indicator data notifies relevant staff in real time.
进一步地，企业运营监控的方法还包括下述步骤：Further, the method for enterprise operation monitoring also includes the following steps:
将月度核心指标数据与年度核心指标数据进行汇总，根据设定的运营监控人员ID地址，将汇总后的月度核心指标数据与年度核心指标数据发送至运营监控人员，并获取运营监控人员对月度核心指标数据和年度核心指标数据的分析报告，在获取分析报告后，根据设定的决策领导ID地址，将分析报告发送至决策领导。Summarize the monthly core indicator data and the annual core indicator data, and send the summarized monthly core indicator data and annual core indicator data to the operation monitoring personnel according to the set ID address of the operation monitoring personnel, and obtain the operation monitoring personnel's monthly core The analysis report of indicator data and annual core indicator data, after obtaining the analysis report, sends the analysis report to the decision leader according to the set decision leader ID address.
进一步地，企业运营监控的方法还包括下述步骤：Further, the method for enterprise operation monitoring also includes the following steps:
根据设定的监控周期，从统一平台实时获取多个业务系统中需要每日监控的业务数据，并将业务数据按天进行统计和显示，并根据设定的决策领导ID地址，将业务数据发送给决策领导，其中，业务数据包含有：电网负荷数据、电网作业数据、配变重过载情况数据、配网线路跳闸及复电情况数据。According to the set monitoring period, the business data that needs to be monitored daily in multiple business systems is obtained in real time from the unified platform, and the business data is counted and displayed on a daily basis, and the business data is sent according to the set decision leader ID address For decision-making leaders, the business data includes: grid load data, grid operation data, distribution transformer overload data, distribution network line tripping and power recovery data.
进一步地，企业运营监控的方法还包括下述步骤：Further, the method for enterprise operation monitoring also includes the following steps:
根据设定的业务数据划分标准，将业务数据划分为重点业务数据、竞争性业务数据以及核心指标数据，将重点业务数据、竞争性业务数据以及核心指标数据进行分类实时监控和统计。According to the set business data classification standard, business data is divided into key business data, competitive business data and core index data, and key business data, competitive business data and core index data are classified for real-time monitoring and statistics.
本发明还提供一种企业运营监控的系统，该系统包括：集成模块、数据获取模块、设定模块、数据分析模块。The present invention also provides a system for enterprise operation monitoring, which includes: an integration module, a data acquisition module, a setting module, and a data analysis module.
集成模块用于将企业的多个业务系统集成到统一平台，多个业务系统包括：调度服务系统、营销系统、客户信息系统、配网调度系统、企业资产系统、计量系统、财务系统。The integration module is used to integrate multiple business systems of the enterprise into a unified platform. Multiple business systems include: dispatching service system, marketing system, customer information system, distribution network dispatching system, enterprise asset system, metering system, and financial system.
设定模块用于设定监控周期、月度指标数据目标值、月度预警方式和月度预警范围，以及设定年度指标数据目标值、年度预警方式和年度预警范围。The setting module is used to set the monitoring period, monthly indicator data target value, monthly early warning method and monthly early warning range, and set the annual indicator data target value, annual early warning method and annual early warning range.
数据获取模块用于根据设定的监控周期，从统一平台获取多个业务系统中需要监控的月度核心指标数据和年度核心指标数据。The data acquisition module is used to obtain monthly core indicator data and annual core indicator data that need to be monitored in multiple business systems from a unified platform according to the set monitoring cycle.
数据分析模块用于计算月度核心指标数据与月度指标数据目标值之间的差值作为第一差值，以及年度核心指标数据与年度指标数据目标值之间的差值作为第二差值，并将第一差值与设定的月度预警方式对应的月度预警范围进行比较，判断月度核心指标数据对应正常指标、需关注指标还是告警指标，还将第二差值与设定的年度预警方式对应的年度预警范围进行比较，判断年度核心指标数据对应正常指标、需关注指标还是告警指标。The data analysis module is used to calculate the difference between the monthly core indicator data and the target value of the monthly indicator data as the first difference, and the difference between the annual core indicator data and the target value of the annual indicator data as the second difference, and Compare the first difference with the monthly warning range corresponding to the set monthly warning method, determine whether the monthly core indicator data corresponds to normal indicators, indicators that need attention, or warning indicators, and match the second difference with the set annual warning method Compare the annual early warning range of the annual core indicators to determine whether the annual core indicator data corresponds to normal indicators, indicators that need to be paid attention to, or alarm indicators.
进一步地，企业运营监控的系统还包括：预警通知模块。Further, the enterprise operation monitoring system also includes: an early warning notification module.
预警通知模块用于当月度核心指标数据是告警指标时，根据设定的相关人员ID地址将月度核心指标数据实时通知相关工作人员，当年度核心指标数据是告警指标时，根据设定的相关人员ID地址将年度核心指标数据实时通知相关工作人员。The early warning notification module is used to notify the relevant staff of the monthly core indicator data in real time according to the set relevant personnel ID address when the monthly core indicator data is an alarm indicator; when the annual core indicator data is an alarm indicator, according to the set relevant personnel The ID address will notify the relevant staff of the annual core indicator data in real time.
在企业运营监控中，发现某些告警的，严重的指标或者其他不合常理的情况，运营监控中心的人员会通过预警通知模块的走流程功能通知到相关人员，让涉及到的相关部门或者人员知道预警内容，并作出相应的解释和计划采取的措施，以及最后取得的成效。In enterprise operation monitoring, if some alarms, serious indicators or other unreasonable situations are found, the personnel in the operation monitoring center will notify the relevant personnel through the process function of the early warning notification module to let the relevant departments or personnel involved know Early warning content, and make corresponding explanations and planned measures, as well as the final results.
进一步地，企业运营监控的系统还包括：监控分析模块。Further, the system for enterprise operation monitoring also includes: a monitoring and analysis module.
监控分析模块用于将月度核心指标数据与年度核心指标数据进行汇总，根据设定的运营监控人员ID地址，将汇总后的月度核心指标数据与年度核心指标数据发送至运营监控人员，并获取运营监控人员对月度核心指标数据和年度核心指标数据的分析报告，在获取分析报告后，根据设定的决策领导ID地址，将分析报告发送至决策领导。The monitoring and analysis module is used to summarize the monthly core indicator data and the annual core indicator data, and send the summarized monthly core indicator data and annual core indicator data to the operation monitoring personnel according to the set ID address of the operation monitoring personnel, and obtain the operation The monitoring personnel will send the analysis report to the decision-making leader according to the set decision-making leader ID address after obtaining the analysis report of the monthly core indicator data and the annual core indicator data.
对每个月监控的内容的总体情况，运营监控中的人员会做详细的报告，及专项专题分析，通过系统发送到公司的决策领导，以使公司领导对公司的运营情况能全面掌控。For the overall situation of the content monitored every month, the personnel in the operation monitoring will make detailed reports and special thematic analysis, and send them to the company's decision-making leaders through the system, so that the company leaders can fully control the company's operations.
进一步地，企业运营监控的系统还包括：每日关注模块。Further, the system for enterprise operation monitoring also includes: a daily attention module.
每日关注模块用于根据设定的监控周期，从统一平台实时获取多个业务系统中需要每日监控的业务数据，并将业务数据按天进行统计和显示，并根据设定的决策领导ID地址，将业务数据发送给决策领导，其中，业务数据包含有：电网负荷数据、电网作业数据、配变重过载情况数据、配网线路跳闸及复电情况数据。业务数据还可包含有客户投诉情况数据(12398投诉情况、95598投诉情况)、业扩报装情况数据、高压业扩报装超时情况数据。The daily attention module is used to obtain the business data that needs to be monitored daily in multiple business systems from the unified platform in real time according to the set monitoring cycle, and collect and display the business data on a daily basis, and make decisions based on the set decision leader ID address, and send the business data to the decision-making leader. Among them, the business data includes: grid load data, grid operation data, distribution transformer overload data, distribution network line tripping and power recovery data. The business data may also include data on customer complaints (12398 complaints, 95598 complaints), data on industrial expansion reports and installations, and data on high-voltage industrial expansion reports and installations overtime.
进一步地，企业运营监控的系统还包括：数据分类模块。Further, the system for enterprise operation monitoring also includes: a data classification module.
数据分类模块用于根据设定的业务数据划分标准，将业务数据划分为重点业务数据、竞争性业务数据以及核心指标数据，将重点业务数据、竞争性业务数据以及核心指标数据进行分类实时监控和统计。The data classification module is used to divide business data into key business data, competitive business data and core index data according to the set business data classification standard, and classify key business data, competitive business data and core index data for real-time monitoring and monitoring. statistics.
优选地，企业运营监控的系统还包括：重点任务模块。重点任务模块获取企业现阶段重点跟进的业务内容的数据。内容主要包括有：城中村改造、四个全覆盖、配网不停电作业等。Preferably, the system for enterprise operation monitoring also includes: a key task module. The key task module obtains the data of the business content that the enterprise focuses on following up at the current stage. The content mainly includes: urban village reconstruction, four full coverage, non-stop operation of distribution network, etc.
企业运营监控的系统中还可以包括PC(personal computer,个人计算机)端工作台，PC端工作台可以设置有每日关注模块、重点任务模块、用于监控竞争性业务的功能模块，以及设置监控关键流程的功能模块。The enterprise operation monitoring system can also include a PC (personal computer, personal computer) workbench. The PC workbench can be equipped with a daily attention module, a key task module, a function module for monitoring competitive business, and setting monitoring Functional modules of key processes.
企业运营监控的系统中还可以包括指标管理模块，指标管理模块用于对指标进行定义、规划指标体系、指定指标监控的年度计划，还用于指标数据填报和指标关系维护等。The enterprise operation monitoring system can also include an indicator management module, which is used to define indicators, plan the indicator system, specify the annual plan for indicator monitoring, and is also used for indicator data reporting and indicator relationship maintenance.
企业运营监控的系统中还可以包括数据管理模块，数据管理模块用于对异常的指标数据进行监控，以及处理异常变动的指标数据。The enterprise operation monitoring system may also include a data management module, which is used to monitor abnormal index data and process abnormally changed index data.
企业运营监控的系统中还可以包括移动端和用于监控的显示屏。其中，移动端包括每日关注模块、重点任务模块，还包括用于监控竞争性业务的功能模块，用于监控核心指标数据的功能模块，以及预警督办功能模块。显示屏可以进行全景展示。The system for enterprise operation monitoring can also include mobile terminals and display screens for monitoring. Among them, the mobile terminal includes a daily attention module, a key task module, a function module for monitoring competitive business, a function module for monitoring core index data, and an early warning and supervision function module. The display screen can be displayed in a panoramic manner.
本发明属于数据抽取、数据分析及数据可视化展示应用，对企业内部其他业务系统进行数据直采抽取，进行数据整合，并可在多套终端上进行可视化展示，并且需要在交互上突出系统动效。本发明为企业运营的实时、准确和高效监控提供了有力的数据支撑和舒适的视觉效果。The present invention belongs to the application of data extraction, data analysis, and data visualization display. It directly collects and extracts data from other business systems within the enterprise, performs data integration, and can perform visual display on multiple sets of terminals, and needs to highlight the dynamic effect of the system in terms of interaction. . The invention provides powerful data support and comfortable visual effects for real-time, accurate and efficient monitoring of enterprise operations.
为了更好的满足运营监控中心对整个企业的运营情况监控的需要，本发明基于企业已有的众多业务系统的基础数据，对其进行实时抽取，统计，分析，挖掘，并在效果上进行突出重点，容易理解的处理渲染。以达到高效、准确，实时营监控。有助于管理人员及时了解企业运营情况，辅助实现更科学、更及时的企业管理，研究和实现改进计划。In order to better meet the needs of the operation monitoring center for monitoring the operation of the entire enterprise, the present invention is based on the basic data of many existing business systems of the enterprise, and performs real-time extraction, statistics, analysis, mining, and highlights the effect Focused, easy-to-understand handle rendering. In order to achieve efficient, accurate, real-time camp monitoring. It helps managers keep abreast of business operations, assists in achieving more scientific and timely business management, and researches and implements improvement plans.
(1)指标的统一化管理和监控(1) Unified management and monitoring of indicators
由于原有的监控方案是公司各部门对本部门负责的系统中的相关指标进行监控，最后由各部门的人员上报这些数据给公司领导，存在部门间上报之间不一致，预警级别不统一，上报不及时，部门间沟通成本高等缺陷。通过统一化监控和管理能一举解决上述顽疾，有效的进行企业监控管理，极大的提供了用户的工作效率。Since the original monitoring plan is that each department of the company monitors the relevant indicators in the system that the department is responsible for, and finally the personnel of each department report these data to the company leader, there are inconsistencies between reports between departments, the level of early warning is not uniform, and the reporting is inconsistent. Timely, inter-departmental communication costs are high. Through unified monitoring and management, the above stubborn problems can be solved in one fell swoop, and the effective monitoring and management of enterprises can greatly improve the work efficiency of users.
(2)及时的预警通知(2) Timely warning notification
由于原有的预警通知采用快报，并通过邮件的形式进行。存在失效差，邮件接收不确定性能原因。采用系统的预警通知能解决上述问题。能及时的传达预警内容，和接受预警反馈。Because the original early warning notice adopts express, and carries out by the form of mail. There is a poor failure, and the email reception is not sure about the performance reason. The above-mentioned problems can be solved by adopting the early warning notification of the system. Able to communicate early warning content and receive early warning feedback in a timely manner.
本发明通过建立运营监控系统，利用科学化指定预警方式，智能化数据抽取，分析，统计等，实现运营监控工作的统一监控，智能化抽数，全过程监控，多维度分析，为企业实现精益化管理提供支撑，为企业的健康运营保驾护航。The present invention establishes an operation monitoring system, utilizes scientifically designated early warning methods, intelligent data extraction, analysis, statistics, etc., to realize unified monitoring of operation monitoring work, intelligent sampling, whole-process monitoring, and multi-dimensional analysis, so as to realize leanness for enterprises It provides support for globalized management and escorts the healthy operation of the enterprise.
以上内容是结合具体的优选实施方式对本发明所作的进一步详细说明，不能认定本发明的具体实施只局限于这些说明。对于本发明所属技术领域的普通技术人员来说，在不脱离本发明构思的前提下，还可以做出若干简单推演或替换，都应当视为属于本发明的保护范围。The above content is a further detailed description of the present invention in conjunction with specific preferred embodiments, and it cannot be assumed that the specific implementation of the present invention is limited to these descriptions. For those of ordinary skill in the technical field of the present invention, without departing from the concept of the present invention, some simple deduction or replacement can be made, which should be regarded as belonging to the protection scope of the present invention.
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