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CN105241010A - Fault maintenance guidance information display method and device - Google Patents

Fault maintenance guidance information display method and device Download PDF

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Publication number
CN105241010A
CN105241010A CN201510665361.2A CN201510665361A CN105241010A CN 105241010 A CN105241010 A CN 105241010A CN 201510665361 A CN201510665361 A CN 201510665361A CN 105241010 A CN105241010 A CN 105241010A
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CN
China
Prior art keywords
fault
current failure
failure
maintenance
information
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CN201510665361.2A
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Chinese (zh)
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CN105241010B (en
Inventor
杨华生
黄向聪
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gree Electric Appliances Inc of Zhuhai
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Gree Electric Appliances Inc of Zhuhai
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Priority to CN201510665361.2A priority Critical patent/CN105241010B/en
Publication of CN105241010A publication Critical patent/CN105241010A/en
Application granted granted Critical
Publication of CN105241010B publication Critical patent/CN105241010B/en
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Anticipated expiration legal-status Critical

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Classifications

    • FMECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24HEATING; RANGES; VENTILATING
    • F24FAIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00Control or safety arrangements
    • F24F11/30Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
    • FMECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24HEATING; RANGES; VENTILATING
    • F24FAIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00Control or safety arrangements
    • F24F11/50Control or safety arrangements characterised by user interfaces or communication
    • F24F11/52Indication arrangements, e.g. displays

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  • Engineering & Computer Science (AREA)
  • Chemical & Material Sciences (AREA)
  • Combustion & Propulsion (AREA)
  • Mechanical Engineering (AREA)
  • General Engineering & Computer Science (AREA)
  • Air Conditioning Control Device (AREA)

Abstract

The application discloses a fault maintenance guidance information display method and device, wherein the method and device firstly judge whether a fault exists in an air conditioning unit at present, and when the fault exists, current fault information of the unit is obtained; and on the basis, acquiring and displaying the pre-stored current fault maintenance guide information corresponding to the current fault information for the maintenance personnel to refer. Therefore, by the aid of the method and the device, maintenance personnel can obtain fault maintenance guide information required by current faults without checking a technical service manual of the unit, convenience is brought to maintenance work of the maintenance personnel, and work efficiency of the maintenance personnel is improved.

Description

A kind of breakdown maintenance director information display methods and device
Technical field
The invention belongs to the breakdown maintenance technical field of air-conditioner set, particularly relate to a kind of breakdown maintenance director information display methods and device.
Background technology
When air-conditioner set breaks down, if maintenance personal fails skillfully to grasp the investigation scheme of corresponding failure, such as fail skillfully to grasp the investigation scheme etc. of temperature-sensitive bag fault, then needing to guide by searching corresponding breakdown maintenance, realizing carrying out malfunction elimination to air-conditioner set.
At present, when maintenance personal need search corresponding breakdown maintenance guide carry out malfunction elimination time, often need the technological service handbook by checking unit, the maintenance such as the malfunction elimination scheme needed for could obtaining director information, this kind of mode can make troubles for the maintenance work of maintenance personal, and then reduces the maintenance efficiency of maintenance personal.
Summary of the invention
In view of this, the object of the present invention is to provide a kind of breakdown maintenance director information display methods and device, be intended to by a kind of display mode being integrated with air-conditioner set breakdown maintenance and guiding, the fault investigating air-conditioner set for maintenance personal provides convenient, and then improves the maintenance efficiency of maintenance personal.
For this reason, the present invention's openly following technical scheme:
A kind of breakdown maintenance director information display methods, comprising:
Judge that air-conditioner set is current and whether there is fault;
If there is fault, then obtain the current failure information of air-conditioner set;
Acquisition prestores, the current failure corresponding with described current failure information keeps in repair director information;
Show described current failure maintenance director information.
Said method, preferably, described current failure information comprises the current failure type of described air-conditioner set; Described current failure maintenance director information comprises: the current failure code corresponding with described current failure type and current failure investigate scheme.
Said method, preferably, described display described current failure maintenance director information comprises:
Show described current failure code;
When receiving maintenance personal and checking request for the first investigation scheme that described current failure code triggers, show described current failure investigation scheme.
Said method, preferably, also comprises:
If there is no fault, then obtain in nearest preset period of time, the historical failure information of each historical failure that air-conditioner set occurs;
When receiving maintenance personal and checking request for the second investigation scheme that target histories fault triggers, obtain and show historical failure investigation scheme corresponding to described target histories fault.
Said method, preferably, described first investigation scheme checks that request and described second investigation scheme check the request that request triggers based on the corresponding authentication password of input for maintenance personal.
Said method, preferably, described historical failure information comprises: historical failure type and fault time of occurrence.
A kind of breakdown maintenance director information display unit, comprising:
Whether judge module, exist fault for judging that air-conditioner set is current;
Current failure acquisition module, for when there is fault, obtains the current failure information of air-conditioner set;
Director information acquisition module, for obtain prestore, the current failure corresponding with described current failure information keep in repair director information;
First display module, for showing described current failure maintenance director information.
Said apparatus, preferably, described first display module comprises:
Failure code display unit, for showing described current failure code;
Investigation scheme display unit, for when receiving maintenance personal and checking request for the first investigation scheme that described current failure code triggers, shows described current failure investigation scheme.
Said apparatus, preferably, also comprises:
Historical failure acquisition module, for when air-conditioner set does not exist fault, obtains in nearest preset period of time, the historical failure information of each historical failure that air-conditioner set occurs;
Second display module, for when receiving maintenance personal and checking request for the second investigation scheme that target histories fault triggers, obtains and shows historical failure investigation scheme corresponding to described target histories fault.
From above scheme, breakdown maintenance director information display methods disclosed in the present application and device, first judge that air-conditioner set is current and whether there is fault, when there is fault, obtains the current failure information of unit; On this basis, obtain and show prestore, the current failure corresponding with described current failure information keep in repair director information, consult for maintenance personal.Visible, application the application, maintenance personal, without the need to checking the technological service handbook of unit, can obtain the breakdown maintenance director information needed for current failure, thus the maintenance work that the application is maintenance personal brings facility, improves the operating efficiency of maintenance personal.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only embodiments of the invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to the accompanying drawing provided.
Fig. 1 is the breakdown maintenance director information display methods flow chart that the embodiment of the present invention one provides;
Fig. 2 is the breakdown maintenance director information display methods flow chart that the embodiment of the present invention two provides;
Fig. 3-Fig. 4 is the structural representation of the breakdown maintenance director information display unit that the embodiment of the present invention three provides.
Detailed description of the invention
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
Embodiment one
The embodiment of the present application one discloses a kind of breakdown maintenance director information display methods, described method can be applicable to air-condition line-controller, such as specifically can be applicable in lattice lcd line control machine, with reference to figure 1, described breakdown maintenance director information display methods can comprise the following steps:
S101: judge that air-conditioner set is current and whether there is fault;
S102: if there is fault, then obtain the current failure information of air-conditioner set;
S103: acquisition prestores, the current failure corresponding with described current failure information keeps in repair director information;
S104: show described current failure maintenance director information.
The application stores the breakdown maintenance director information of all types of fault of air-conditioner set in advance in respective memory locations, particularly, can at the main control chip ROM (Read-OnlyMemory of the External memory equipment of line control machine or line control machine, read-only memory) in, prestore the maintenance director informations such as malfunction elimination scheme corresponding to all types of fault of unit, for temperature-sensitive bag fault, the temperature-sensitive bag malfunction elimination scheme stored in the main control chip ROM of External memory equipment or line control machine is in advance as follows; 1) check whether the interface between temperature-sensitive bag and needle stand has loosening; 2) measure the resistance of temperature-sensitive bag, see resistance whether within current reference temperature.Thus can be follow-up line control machine and call and show corresponding malfunction elimination scheme and provide support.
On this basis, line control machine is after the operation that powers on, whether real-time judge unit is current exists fault, if judge that unit exists fault, then obtain the current fault message of unit, such as specifically obtain the current fault type etc. of unit, and determine the information such as the failure code corresponding with described fault message, malfunction elimination scheme; Afterwards, failure code corresponding to line control machine display unit current failure, so that maintenance personal understands in real time, grasps the current fault state of unit, afterwards, when maintenance personal needs to check malfunction elimination scheme corresponding to current failure, by adopting the mode such as respective menu items input validation password at line control machine, the investigation scheme triggered for current failure checks request, line control machine upon receiving the request, call and show the malfunction elimination scheme corresponding with described current failure type, checking for maintenance personal.Thus the application is by a kind of display mode being integrated with air-conditioner set breakdown maintenance and guiding, and the fault investigating air-conditioner set for maintenance personal is provided convenience.
From above scheme, method for information display disclosed in the present application and device, first judge that air-conditioner set is current and whether there is fault, when there is fault, obtains the current failure information of unit; On this basis, obtain and show prestore, the current failure corresponding with described current failure information keep in repair director information, consult for maintenance personal.Visible, application the application, maintenance personal, without the need to checking the technological service handbook of unit, can obtain the breakdown maintenance director information needed for current failure, thus the maintenance work that the application is maintenance personal brings facility, improves the operating efficiency of maintenance personal.
Embodiment two
In the present embodiment two, with reference to figure 2, described method can also comprise the following steps:
S105: if there is no fault, then obtain in nearest preset period of time, the historical failure information of each historical failure that air-conditioner set occurs;
S106: when receiving maintenance personal and checking request for the second investigation scheme that target histories fault triggers, obtains and shows historical failure investigation scheme corresponding to described target histories fault.
The present embodiment continues to supplement the scheme of embodiment one.Particularly, after line control machine powers on, if judge that air-conditioner set is current to there is not fault, then preferentially can show the historical failure information that air-conditioner set occurs in recent preset period of time, specifically can comprise the fault type of in the recent period each historical failure and fault time of occurrence etc., so that maintenance personal understands the recent fault state of air-conditioner set.If maintenance personal need check the malfunction elimination scheme of wherein a certain type fault, the then same mode such as respective menu items input validation password by adopting at line control machine, trigger and request is checked to the malfunction elimination scheme of chosen fault, line control machine upon receiving the request, call and show the malfunction elimination scheme corresponding with chosen historical failure, checking for maintenance personal.
Embodiment three
The present embodiment three discloses a kind of breakdown maintenance director information display unit, and described device can be air-condition line-controller, such as, can be specifically lattice lcd line control machine, and described device is corresponding with breakdown maintenance director information display methods disclosed in above each embodiment.
Corresponding to embodiment one, with reference to figure 3, described breakdown maintenance director information display unit comprises judge module 100, current failure acquisition module 200, director information acquisition module 300 and the first display module 400.
Whether judge module 100, exist fault for judging that air-conditioner set is current.
Current failure acquisition module 200, for when there is fault, obtains the current failure information of air-conditioner set.
Director information acquisition module 300, for obtain prestore, the current failure corresponding with described current failure information keep in repair director information.
First display module 400, for showing described current failure maintenance director information.
Wherein, described first display module 400 comprises failure code display unit and investigation scheme display unit.Failure code display unit, for showing described current failure code; Investigation scheme display unit, for when receiving maintenance personal and checking request for the first investigation scheme that described current failure code triggers, shows described current failure investigation scheme.
Corresponding to embodiment two, with reference to figure 4, described device can also comprise historical failure acquisition module 500 and the second display module 600.
Historical failure acquisition module 500, for when air-conditioner set does not exist fault, obtains in nearest preset period of time, the historical failure information of each historical failure that air-conditioner set occurs;
Second display module 600, for when receiving maintenance personal and checking request for the second investigation scheme that target histories fault triggers, obtains and shows historical failure investigation scheme corresponding to described target histories fault.
For breakdown maintenance director information display unit disclosed in the embodiment of the present invention three, because it is corresponding with breakdown maintenance director information display methods disclosed in embodiment one to embodiment two, so description is fairly simple, relevant similarity refers to the explanation of breakdown maintenance director information display methods part in embodiment one to embodiment two, no longer describes in detail herein.
It should be noted that, each embodiment in this description all adopts the mode of going forward one by one to describe, and what each embodiment stressed is the difference with other embodiments, between each embodiment identical similar part mutually see.
For convenience of description, various module or unit is divided into describe respectively with function when describing above system or device.Certainly, the function of each unit can be realized in same or multiple software and/or hardware when implementing the application.
As seen through the above description of the embodiments, those skilled in the art can be well understood to the mode that the application can add required general hardware platform by software and realizes.Based on such understanding, the technical scheme of the application can embody with the form of software product the part that prior art contributes in essence in other words, this computer software product can be stored in storage medium, as ROM/RAM, magnetic disc, CD etc., comprising some instructions in order to make a computer equipment (can be personal computer, server, or the network equipment etc.) perform the method described in some part of each embodiment of the application or embodiment.
Finally, also it should be noted that, in this article, the relational terms of such as first, second, third and fourth etc. and so on is only used for an entity or operation to separate with another entity or operating space, and not necessarily requires or imply the relation that there is any this reality between these entities or operation or sequentially.And, term " comprises ", " comprising " or its any other variant are intended to contain comprising of nonexcludability, thus make to comprise the process of a series of key element, method, article or equipment and not only comprise those key elements, but also comprise other key elements clearly do not listed, or also comprise by the intrinsic key element of this process, method, article or equipment.When not more restrictions, the key element limited by statement " comprising ... ", and be not precluded within process, method, article or the equipment comprising described key element and also there is other identical element.
The above is only the preferred embodiment of the present invention; it should be pointed out that for those skilled in the art, under the premise without departing from the principles of the invention; can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.

Claims (9)

1. a breakdown maintenance director information display methods, is characterized in that, comprising:
Judge that air-conditioner set is current and whether there is fault;
If there is fault, then obtain the current failure information of air-conditioner set;
Acquisition prestores, the current failure corresponding with described current failure information keeps in repair director information;
Show described current failure maintenance director information.
2. method according to claim 1, is characterized in that, described current failure information comprises the current failure type of described air-conditioner set; Described current failure maintenance director information comprises: the current failure code corresponding with described current failure type and current failure investigate scheme.
3. method according to claim 2, is characterized in that, described display described current failure maintenance director information comprises:
Show described current failure code;
When receiving maintenance personal and checking request for the first investigation scheme that described current failure code triggers, show described current failure investigation scheme.
4. method according to claim 3, is characterized in that, also comprises:
If there is no fault, then obtain in nearest preset period of time, the historical failure information of each historical failure that air-conditioner set occurs;
When receiving maintenance personal and checking request for the second investigation scheme that target histories fault triggers, obtain and show historical failure investigation scheme corresponding to described target histories fault.
5. method according to claim 4, is characterized in that, described first investigation scheme checks that request and described second investigation scheme check the request that request triggers based on the corresponding authentication password of input for maintenance personal.
6. method according to claim 4, is characterized in that, described historical failure information comprises: historical failure type and fault time of occurrence.
7. a breakdown maintenance director information display unit, is characterized in that, comprising:
Whether judge module, exist fault for judging that air-conditioner set is current;
Current failure acquisition module, for when there is fault, obtains the current failure information of air-conditioner set;
Director information acquisition module, for obtain prestore, the current failure corresponding with described current failure information keep in repair director information;
First display module, for showing described current failure maintenance director information.
8. device according to claim 7, is characterized in that, described first display module comprises:
Failure code display unit, for showing described current failure code;
Investigation scheme display unit, for when receiving maintenance personal and checking request for the first investigation scheme that described current failure code triggers, shows described current failure investigation scheme.
9. device according to claim 7, is characterized in that, also comprises:
Historical failure acquisition module, for when air-conditioner set does not exist fault, obtains in nearest preset period of time, the historical failure information of each historical failure that air-conditioner set occurs;
Second display module, for when receiving maintenance personal and checking request for the second investigation scheme that target histories fault triggers, obtains and shows historical failure investigation scheme corresponding to described target histories fault.
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Cited By (17)

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Publication number Priority date Publication date Assignee Title
CN106052023A (en) * 2016-05-30 2016-10-26 广东美的制冷设备有限公司 Air conditioner adjusting method and device
CN106060538A (en) * 2016-06-14 2016-10-26 青岛海信传媒网络技术有限公司 Television fault processing method and device, and television
CN108134710A (en) * 2017-11-09 2018-06-08 珠海格力电器股份有限公司 Equipment fault display method and device, storage medium, equipment and server
CN108151230A (en) * 2018-01-05 2018-06-12 广东美的暖通设备有限公司 A kind of fault cues method, system and air conditioner
CN108946370A (en) * 2018-07-24 2018-12-07 日立楼宇技术(广州)有限公司 Elevator faults information processing method, system, equipment and readable storage medium storing program for executing
CN109034416A (en) * 2018-07-24 2018-12-18 郑州云海信息技术有限公司 A kind of method of Breakdown Maintenance, system and equipment
CN109150674A (en) * 2018-08-13 2019-01-04 广东美的制冷设备有限公司 Fault cues system, method and device thereof, equipment, storage medium
CN109189352A (en) * 2018-09-11 2019-01-11 宜春小马快印科技有限公司 Printer fault monitoring method, device, system and readable storage medium storing program for executing
CN109442678A (en) * 2018-10-18 2019-03-08 珠海格力电器股份有限公司 Electric appliance control method and system and air conditioner
CN109697516A (en) * 2018-12-29 2019-04-30 宁波奥克斯电气股份有限公司 A kind of air-conditioning auxiliary maintaining method, apparatus and system
CN110275967A (en) * 2019-06-24 2019-09-24 广东虹瑞智能设备股份有限公司 A kind of visual punching machine failure auxiliary maintaining method, system and terminal
CN110469956A (en) * 2019-08-26 2019-11-19 广东美的制冷设备有限公司 Failure enquiry method, device and the readable storage medium storing program for executing of air conditioner
CN110909891A (en) * 2018-09-17 2020-03-24 珠海格力电器股份有限公司 Method and device for maintaining electric appliance fault
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CN112034821A (en) * 2020-08-24 2020-12-04 珠海格力电器股份有限公司 Unit fault maintenance processing method, device, maintenance terminal and system
CN112066512A (en) * 2020-08-13 2020-12-11 珠海格力电器股份有限公司 Air conditioner after-sale maintenance device, control method and air conditioner
CN112254270A (en) * 2020-09-02 2021-01-22 海信(山东)空调有限公司 Air conditioner and air conditioner fault classification processing method

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CN106052023A (en) * 2016-05-30 2016-10-26 广东美的制冷设备有限公司 Air conditioner adjusting method and device
CN106060538A (en) * 2016-06-14 2016-10-26 青岛海信传媒网络技术有限公司 Television fault processing method and device, and television
CN108134710A (en) * 2017-11-09 2018-06-08 珠海格力电器股份有限公司 Equipment fault display method and device, storage medium, equipment and server
CN108134710B (en) * 2017-11-09 2020-07-28 珠海格力电器股份有限公司 Equipment fault display method and device, storage medium, equipment and server
CN108151230A (en) * 2018-01-05 2018-06-12 广东美的暖通设备有限公司 A kind of fault cues method, system and air conditioner
CN108151230B (en) * 2018-01-05 2020-10-30 广东美的暖通设备有限公司 Fault prompting method and system and air conditioner
CN108946370A (en) * 2018-07-24 2018-12-07 日立楼宇技术(广州)有限公司 Elevator faults information processing method, system, equipment and readable storage medium storing program for executing
CN109034416A (en) * 2018-07-24 2018-12-18 郑州云海信息技术有限公司 A kind of method of Breakdown Maintenance, system and equipment
CN108946370B (en) * 2018-07-24 2021-05-07 日立楼宇技术(广州)有限公司 Elevator fault information processing method, system, equipment and readable storage medium
CN109150674A (en) * 2018-08-13 2019-01-04 广东美的制冷设备有限公司 Fault cues system, method and device thereof, equipment, storage medium
CN109189352A (en) * 2018-09-11 2019-01-11 宜春小马快印科技有限公司 Printer fault monitoring method, device, system and readable storage medium storing program for executing
CN109189352B (en) * 2018-09-11 2021-11-19 宜春小马快印科技有限公司 Printer fault monitoring method, device and system and readable storage medium
CN110909891A (en) * 2018-09-17 2020-03-24 珠海格力电器股份有限公司 Method and device for maintaining electric appliance fault
CN110909891B (en) * 2018-09-17 2024-04-05 珠海格力电器股份有限公司 Maintenance method and device for electrical appliance faults
CN109442678A (en) * 2018-10-18 2019-03-08 珠海格力电器股份有限公司 Electric appliance control method and system and air conditioner
CN109697516A (en) * 2018-12-29 2019-04-30 宁波奥克斯电气股份有限公司 A kind of air-conditioning auxiliary maintaining method, apparatus and system
CN110275967A (en) * 2019-06-24 2019-09-24 广东虹瑞智能设备股份有限公司 A kind of visual punching machine failure auxiliary maintaining method, system and terminal
CN110469956A (en) * 2019-08-26 2019-11-19 广东美的制冷设备有限公司 Failure enquiry method, device and the readable storage medium storing program for executing of air conditioner
CN110469956B (en) * 2019-08-26 2021-11-23 广东美的制冷设备有限公司 Fault query method and device of air conditioner and readable storage medium
CN111007979A (en) * 2019-11-25 2020-04-14 广州市激光技术应用研究所有限公司 Excimer laser operation panel
CN112066512A (en) * 2020-08-13 2020-12-11 珠海格力电器股份有限公司 Air conditioner after-sale maintenance device, control method and air conditioner
CN112034821A (en) * 2020-08-24 2020-12-04 珠海格力电器股份有限公司 Unit fault maintenance processing method, device, maintenance terminal and system
CN112254270A (en) * 2020-09-02 2021-01-22 海信(山东)空调有限公司 Air conditioner and air conditioner fault classification processing method
CN112254270B (en) * 2020-09-02 2022-05-31 海信(山东)空调有限公司 Air conditioner and air conditioner fault classification processing method

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