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Content
2022, Volume 65, Issue C
- S0969698921000552 Is a gift on sale “heart-discounted†? Givers’ misprediction on the value of discounted gifts and the influence of service robots
by Park, Yookyung & Yi, Youjae
- S0969698921000564 The convenience of shopping via voice AI: Introducing AIDM
by Klaus, Phil & Zaichkowsky, Judith Lynne
- S0969698921000588 Enhancing the role of flow experience in social media usage and its impact on shopping
by Hyun, Hyowon & Thavisay, Toulany & Lee, Suk Hyung
- S0969698921000813 Does social trust always explain the active use of sharing-based programs?: A cross-national comparison of Indian and U.S. rideshare consumers
by Cha, Moon-Kyung & Lee, Hee-Jung
- S0969698921000849 Spillover effects of a mega shopping complex on pre-existing, small retail shops over space, over time and across retail types
by Chung, Hwan & Ahn, Dae-Yong & Ahn, Seungho
- S0969698921000850 The informational value of multi-attribute online consumer reviews: A text mining approach
by Yi, Jisu & Oh, Yun Kyung
- S0969698921000874 How looking forward over the short period to-go affects consumer enjoyment: Role of temporal scarcity in access-based services
by Lee, Shinhyoung & Park, Kiwan
- S0969698921000898 Technology readiness and technology paradox of unmanned convenience store users
by Park, Hyun Jung & Zhang, Yining
- S0969698921002988 Less light, better bite: How ambient lighting influences taste perceptions
by Lefebvre, Sarah & Hasford, Jonathan & Boman, Laura
- S0969698921003970 When e-commerce becomes more human by transposing the hospitality concept to merchant websites
by Bataoui, Soffien
- S0969698921004045 The facets of consumer-based food label equity: Measurement, structure and managerial relevance
by Coderre, François & Sirieix, Lucie & Valette-Florence, Pierre
- S0969698921004057 Does impact of campaign and consumer guilt help in exploring the role of national identity and purchase decisions of consumers?
by Malhotra, Gunjan & Ramalingam, Mahesh
- S0969698921004070 When can interaction orientation create more service value? The moderating role of frontline employees' trust in managers and employee deep acting
by Yang, Defeng & Chen, Xiaoyun & Ma, Baolong & Wei, Haiying
- S0969698921004082 The customer retail app experience: Implications for customer loyalty
by Molinillo, Sebastian & Aguilar-Illescas, RocÃo & Anaya-Sánchez, Rafael & Carvajal-Trujillo, Elena
- S0969698921004100 Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations
by Ben Mimoun, Mohamed Slim & Lancelot Miltgen, Caroline & Slama, Boulbeba
- S0969698921004124 How online reviews and coupons affect sales and pricing: An empirical study based on e-commerce platform
by Duan, Yongrui & Liu, Tonghui & Mao, Zhixin
- S0969698921004136 Keep it vague? New product preannouncement, regulatory focus, and word-of-mouth
by Wang, Xingyuan & Liu, Yun & Wang, Shuyang & Chen, Haipeng (Allan)
- S0969698921004148 Shopping in the omnichannel supply chain under price competition and product return
by Jena, Sarat Kumar & Meena, Purushottam
- S0969698921004161 Short and sweet: Effects of pop-up stores’ ephemerality on store sales
by Henkel, Laura & Jahn, Steffen & Toporowski, Waldemar
- S0969698921004173 Fashion shopping on the go: A Dual-stage predictive-analytics SEM-ANN analysis on usage behaviour, experience response and cross-category usage
by Ng, Felicity Zi-Xuan & Yap, Hui-Yee & Tan, Garry Wei-Han & Lo, Pei-San & Ooi, Keng-Boon
- S0969698921004185 Managing advertising investments in marketing channels
by Karray, Salma & MartÃn-Herrán, Guiomar & Sigué, Simon Pierre
- S0969698921004252 Exploring the e-shopping geography of Lisbon: Assessing online shopping adoption for retail purchases and food deliveries using a 7-day shopping survey
by Colaço, Rui & de Abreu e Silva, João
- S0969698921004264 Social distancing and store choice in times of a pandemic
by Rossetti, Tomás & Yoon, So-Yeon & Daziano, Ricardo A.
- S0969698921004276 To smile or not to smile: The role of facial expression valence on mundane and luxury products premiumness
by Zhu, Hong & Zhou, Yayu & Wu, Yening & Wang, Xin
- S0969698921004318 Critical factors characterizing consumers’ intentions to use drones for last-mile delivery: Does delivery risk matter?
by Osakwe, Christian Nedu & Hudik, Marek & ŘÃha, David & Stros, Michael & Ramayah, T.
- S0969698921004331 Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior
by Erjavec, Jure & Manfreda, Anton
- S0969698921004343 Comparison of localized and foreign restaurant brands for consumer behavior prediction
by Liu, Chih-Hsing & Gan, Bernard & Ko, Wen-Hwa & Teng, Chih-Ching
- S0969698921004355 Understanding the omnichannel customer journey: The effect of online and offline channel interactivity on consumer value co-creation behavior
by Cui, Xingwen & Xie, Qinghong & Zhu, Jing & Shareef, Mahmud Akhter & Goraya, M. Awais Shakir & Akram, Muhammad Shakaib
- S0969698921004367 Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes
by Shahid, Shadma & Islam, Jamid Ul & Malik, Shehla & Hasan, Uzma
- S0969698921004379 Pick a card: Price ranges and gift card choice
by Carlson, Jay P. & Paul, Iman
- S0969698921004380 Do tech products have a beauty premium? The effect of visual aesthetics of wearables on willingness-to-pay premium and the role of product category involvement
by Lee, Eun-Jung
- S0969698921004392 The effect of a Halal label and label size on purchasing intent for non-Muslim consumers
by Nugraha, Widya Satya & Chen, Dennis & Yang, Shang-Ho
- S0969698921004409 Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups
by Park, Inyoung & Lee, Jieon & Lee, Daeho & Lee, Changjun & Chung, Won Young
- S0969698921004410 To trust or not to trust? The interplay between labor-related CSR claim type and prior CSR reputation of apparel retailers
by Ginder, Whitney & Byun, Sang-Eun
- S0969698921004422 Service brand coolness in the construction of brand loyalty: A self-presentation theory approach
by Jiménez-Barreto, Jano & Correia Loureiro, Sandra Maria & Rubio, Natalia & Romero, Jaime
- S0969698921004434 A green experience with eco-friendly cars: A young consumer electric vehicle rental behavioral model
by Gulzari, Adeela & Wang, Yuchen & Prybutok, Victor
- S0969698921004446 Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values
by Yuan, Chunlin & Zhang, Chenlei & Wang, Shuman
- S0969698921004458 Effects of confidence and social benefits on consumers’ extra-role and in-role behaviors: A social identity and social exchange perspective
by Utkarsh, & Gupta, Roopak Kumar
- S0969698921004471 Detection of potential customers’ empathy behavior towards customers' reviews
by Hossain, Md Shamim & Rahman, Mst Farjana
- S0969698921004483 Study on the steady state of the propagation model of consumers’ perceived service quality in the community group-buying
by Li, Jianfei & Li, Bei & Shen, Yang & Tang, Kun
- S0969698921004495 Optimal seller strategy in overlapping auctions
by Zhuang, Hejun & Popkowski Leszczyc, Peter T.L.
- S0969698921004513 Studying the impact of food values, subjective norm and brand love on behavioral loyalty
by Izquierdo-Yusta, Alicia & MartÃnez–Ruiz, MarÃa Pilar & Pérez–Villarreal, Héctor Hugo
- S0969698921004525 Cross-national differences in travelers’ continuance of knowledge sharing in online travel communities
by Selim, Hassan & Eid, Riyad & Agag, Gomaa & Shehawy, Yasser Moustafa
- S0969698921004537 “Do not impose on others what you desire.†Research on the influence of service Personnel's interactive orientation on customer comfort
by Li, Mengyi & Ma, Qin-hai
- S0969698921004550 Exploring consumer purchase intentions and behavior of buying ayurveda products using SOBC framework
by Chakraborty, Debarun & Siddiqui, Aaliyah & Siddiqui, Mujahid & Mohmmad H Alatawi, Fatmah
- S0969698921004562 What does it mean to “shop local†? Examining the experiences of shoppers and store owners within the framework of downtown revitalization
by Wilson, Jennifer L. & Hodges, Nancy J.
- S0969698921004586 Hedonic consumption experience in videogaming: A multidimensional perspective
by Hollebeek, Linda D. & Abbasi, Amir Zaib & Schultz, Carsten D. & Ting, Ding Hooi & Sigurdsson, Valdimar
- S0969698921004598 Clean labeling: Is it about the presence of benefits or the absence of detriments? Consumer response to personal care claims
by Grappe, Cindy G. & Lombart, Cindy & Louis, Didier & Durif, Fabien
- S0969698921004604 Is bigger better? How the scale effect influences green purchase intention: The case of washing machine
by Hou, Chenxuan & Sarigöllü, Emine
- S096969892100059X Importance of offline service quality in building loyalty of OC service brand
by Park, Joonyong & Kim, Renee B.
- S096969892100401X The geography of lifestyle center growth: The emergence of a retail cluster format in the United States
by Rice, Murray & Sorenson, Matthew & Aversa, Joseph
- S096969892100415X The relative impact of advertising and referral reward programs on the post-consumption evaluations in the context of service failure
by Kuang, Di & Ma, Baolong & Wang, Hong
- S096969892100432X Building engagement in online brand communities: The effects of socially beneficial initiatives on collective social capital
by Wong, Amy & Lee, Marcus
- S096969892100446X Combining sell-out data with shopper behaviour data for category performance measurement: The role of category conversion power
by Pascucci, Federica & Nardi, Lorenzo & Marinelli, Luca & Paolanti, Marina & Frontoni, Emanuele & Gregori, Gian Luca
2022, Volume 64, Issue C
- S0969698921002903 A sound brand identity design: The interplay between sound symbolism and typography on brand attitude and memory
by Jun, Yesel & Lee, Hyunju
- S0969698921002915 I read, therefore I buy? Analyzing the impact of flyer distribution and readership on purchase behaviour
by Ieva, Marco & Ziliani, Cristina & Gázquez-Abad, Juan Carlos & D'Attoma, Ida
- S0969698921002976 Additive omnichannel atmospheric cues: The mediating effects of cognitive and affective responses on purchase intention
by Lazaris, Chris & Vrechopoulos, Adam & Sarantopoulos, Panagiotis & Doukidis, Georgios
- S0969698921003106 Linking atmospherics to shopping outcomes: The role of the desire to stay
by Elmashhara, Maher Georges & Soares, Ana Maria
- S0969698921003167 Better support for supportive jobs. How to improve brand performance through better compensation and training for in-store merchandisers
by Meyer, Jan-Hinrich & González, Eva M. & Lopez-LomelÃ, Miguel A.
- S0969698921003180 Reconciling conflict of interests in a green retailing channel with green sales effort
by Heydari, Jafar & Bineshpour, Pegah & Walther, Grit & Ülkü, M. Ali
- S0969698921003192 The geography of e-shopping in China: On the role of physical and virtual accessibility
by Shao, Rui & Derudder, Ben & Witlox, Frank
- S0969698921003209 The impact of supermarket credibility on purchase intention of novel food
by Jung, Inhaeng Noah & Sharma, Amit & Mattila, Anna S.
- S0969698921003210 The social significance of AI in retail on customer experience and shopping practices
by Moore, Simon & Bulmer, Sandy & Elms, Jonathan
- S0969698921003222 Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow
by Arghashi, Vahideh & Yuksel, Cenk Arsun
- S0969698921003234 Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
by Vázquez-Suárez, Luis & MejÃa-Vásquez, Pericles Ramón & Serafim da Silva, Sheila & Sánchez-Gómez, Roberto
- S0969698921003246 The extension of animosity model of foreign product purchase: Does country of origin matter?
by Hoang, Hung Trong & Bich Ho, Khanh Ngoc & Tran, Trang P. & Le, Truc Quang
- S0969698921003258 More than a mere cup of coffee: When perceived luxuriousness triggers Chinese customers’ perceptions of quality and self-congruity
by Li, Rong & Laroche, Michel & Richard, Marie-Odile & Cui, Xinyu
- S0969698921003349 Towards a Mobile App Diffusion of Innovations model: A multinational study of mobile wallet adoption
by Shaw, Norman & Eschenbrenner, Brenda & Brand, Benedikt M.
- S0969698921003350 The impact of introducing a customer loyalty program on category sales and profitability
by Lin, Chen & Bowman, Douglas
- S0969698921003362 Customer happiness as a function of perceived loyalty program benefits - A quantile regression approach
by Agarwal, Reeti & Mehrotra, Ankit & Misra, Dheeraj
- S0969698921003374 Creating and detecting fake reviews of online products
by Salminen, Joni & Kandpal, Chandrashekhar & Kamel, Ahmed Mohamed & Jung, Soon-gyo & Jansen, Bernard J.
- S0969698921003386 Towards rebuilding the highstreet: Learning from customers’ town centre shopping journeys
by AbedRabbo, Majd & Hart, Cathryn & Ellis-Chadwick, Fiona & AlMalak, Zeina
- S0969698921003398 What drives consumers to customize products? The mediating role of brand experience
by Pallant, Jessica L. & Karpen, Ingo O. & Sands, Sean J.
- S0969698921003404 When and how consumers are willing to exchange data with retailers: An exploratory segmentation
by Pallant, Jason I. & Pallant, Jessica L. & Sands, Sean J. & Ferraro, Carla R. & Afifi, Eslam
- S0969698921003416 Sustainably sustaining (online) fashion consumption: Using influencers to promote sustainable (un)planned behaviour in Europe's millennials
by Johnstone, Leanne & Lindh, Cecilia
- S0969698921003441 How can I Be as attractive as a Fitness YouTuber in the era of COVID-19? The impact of digital attributes on flow experience, satisfaction, and behavioral intention
by Kim, Minseong
- S0969698921003453 Consumer rights or unethical behaviors: Exploring the impacts of retailer return policies
by Chang, Hsiu-Hua & Yang, Ting-Shan
- S0969698921003465 The role of art infusion in enhancing pro-environmental luxury brand advertising
by Quach, Sara & Septianto, Felix & Thaichon, Park & Nasution, Reza Ashari
- S0969698921003477 Pricing strategies of two-sided platforms considering privacy concerns
by Duan, Yongrui & Liu, Peng & Feng, Yixuan
- S0969698921003489 M-atmospherics: From the physical to the digital
by Rayburn, Steven W. & Anderson, Sidney T. & Zank, Gail M. & McDonald, Imani
- S0969698921003490 Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
by Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Minaei-Bidgoli, Behrouz & Abdu Zogaan, Waleed & Alhargan, Ashwaq & Mohd, Saidatulakmal & Syed Azhar, Sharifah Nurlaili Farhana & Asadi, Shahla & Samad, Sarminah
- S0969698921003507 Exploring the core factors of online purchase decisions by building an E-Commerce network evolution model
by Yang, Luming & Xu, Min & Xing, Lin
- S0969698921003519 Increasing customer loyalty and WOM in an age of terror: Cross-cultural development and validation of the customers’ reactions to terror scale (CRTS)
by Gilboa, Shaked & Seger-Guttmann, Tali & Partouche-Sebban, Judith
- S0969698921003520 Way to success: Understanding top streamer's popularity and influence from the perspective of source characteristics
by Guo, Yuanyuan & Zhang, Kexin & Wang, Chaoyou
- S0969698921003532 Price, online coupon, and store service effort decisions under different omnichannel retailing models
by Li, Zonghuo & Wang, Di & Yang, Wensheng & Jin, Hyun Seung
- S0969698921003544 The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
by Prentice, Catherine & Dominique-Ferreira, Sergio & Ferreira, Andreia & Wang, Xuequn (Alex)
- S0969698921003556 Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis
by Ampadu, Seth & Jiang, Yuanchun & Debrah, Emmanuel & Antwi, Collins Opoku & Amankwa, Eric & Gyamfi, Samuel Adu & Amoako, Richard
- S0969698921003568 Dynamic impact of negative public sentiment on agricultural product prices during COVID-19
by Liu, Yunqiang & Liu, Sha & Ye, Deping & Tang, Hong & Wang, Fang
- S0969698921003581 Understanding multi-channel consumer behavior: A comparison between segmentations of multi-channel purchases by product category and overall products
by Kondo, Fumiyo N. & Okubo, Taishi
- S0969698921003593 The status quo bias and its individual differences from a price management perspective
by Bergers, Dominic
- S0969698921003611 New insights in Peer-to-Peer carsharing and ridesharing participation intentions: Evidence from the “provider-user†perspective
by Prieto, Marc & Stan, Valentina & Baltas, George
- S0969698921003623 A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance
by Abdelmoety, Ziad Hassan & Aboul-Dahab, Sameh & Agag, Gomaa
- S0969698921003635 Hidden price promotions: Could retailer price promotions backfire?
by Li, Wenjing & Hardesty, David M. & Craig, Adam W. & Song, Lei
- S0969698921003647 Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation
by Anshu, Kumari & Gaur, Loveleen & Singh, Gurmeet
- S0969698921003659 The effects of framing messages and cause-related marketing on backing intentions in reward-based crowdfunding
by Kuo, Ying-Feng & Lin, Cathy S. & Liu, Li-Te
- S0969698921003660 Seamless experience in the context of omnichannel shopping： scale development and empirical validation
by Chang, Ya Ping & Li, Jingwen
- S0969698921003672 Interplays between manufacturer advertising and retailer store brand introduction: Agency vs. wholesale contracts
by Shen, Qichao & He, Bo & Qing, Qiankai
- S0969698921003684 Consumers’ personality and compulsive buying behavior: The role of hedonistic shopping experiences and gender in mediating-moderating relationships
by Tarka, Piotr & Kukar-Kinney, Monika & Harnish, Richard J.
- S0969698921003696 Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment
by Nguyen, Anh Thi Van & McClelland, Robert & Thuan, Nguyen Hoang
- S0969698921003702 Is there any value in the online reviews of remedial satisfied customers? An empirical study in the hospitality industry
by Bai, Yanzhuang & Li, Tingwu & Zheng, Chundong
- S0969698921003714 Online reviews as a pacifying decision-making assistant
by Le, Loc Tuan & Ly, Pham Thi Minh & Nguyen, Nhan Thanh & Tran, Lobel Trong Thuy
- S0969698921003726 Partnerships that go places: How to successfully market products from vendor partners at retail stores from the vendors’ perspective
by Tsai, Pei-Hsuan & Tang, Jia-Wei & Chen, Chih-Jou
- S0969698921003738 Why do consumers purchase biodegradable plastic? The impact of hedonics and environmental motivations on switching intention from synthetic to biodegradable plastic among the young consumers
by Moshood, Taofeeq D. & Nawanir, Gusman & Mahmud, Fatimah & Mohamad, Fazeeda & Ahmad, Mohd Hanafiah & AbdulGhani, Airin
- S0969698921003751 Predicting future consumer purchases in grocery retailing with the condensed Poisson lognormal model
by Trinh, Giang & Wright, Malcolm J.
- S0969698921003763 Sustainabilty and retail marketing: Corporate, product and store perspectives
by Elg, Ulf & Welinder, Axel
- S0969698921003775 Profiling shoppers’ coping behaviours during a pandemic crisis: A regulatory focus perspective
by Sit, Kokho Jason & Ballantyne, Erica E.F. & Gorst, Jonathan
- S0969698921003787 Effect of WeChat interaction on brand evaluation: A moderated mediation model of para-social interaction and affiliative tendency
by Zhang, Chu-Bing & Zhang, Zhuo-Ping & Chang, Ying & Li, Tian-Ge & Hou, Ru-Jing
- S0969698921003799 Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia
by Subero-Navarro, Ã urea & PelegrÃn-Borondo, Jorge & Reinares-Lara, Eva & Olarte-Pascual, Cristina
- S0969698921003805 Managing social media recovery: The important role of service recovery transparency in retaining customers
by Honora, Andreawan & Chih, Wen-Hai & Wang, Kai-Yu
- S0969698921003817 From employee engagement to customer engagement: A multilevel dual-path model of engagement spillover effects in service ecosystems
by Han, Xiaoyun & Chen, Shuping & Chen, Bing
- S0969698921003829 The effect of shopping goals and in-store mobile device use on purchase outcomes in brick-and-mortar stores
by Punj, Girish
- S0969698921003830 The influence of communication in destination imagery during COVID-19
by Cambra-Fierro, Jesús & Fuentes-Blasco, MarÃa & Gao, Lily Xuehui & Melero-Polo, Iguácel & Trifu, Andreea
- S0969698921003842 The impact of retailers’ sustainable development on consumer advocacy: A chain mediation model investigation
by Wang, Xing-Xin & He, Ai-Zhong
- S0969698921003854 Building brand credibility: The role of involvement, identification, reputation and attachment
by Molinillo, Sebastian & Japutra, Arnold & Ekinci, Yuksel
- S0969698921003866 When service robots look at themselves in the mirror: An examination of the effects of perceptions of robotic self-recognition
by Söderlund, Magnus
- S0969698921003878 Optimal promotion planning for a product launch in the presence of word-of-mouth
by Bigdellou, Saeide & Aslani, Shirin & Modarres, Mohammad
- S0969698921003891 Should a small-sized store have both online and offline channels? An efficiency analysis of the O2O platform strategy
by Kim, Hongbum & Ryu, Min Ho & Lee, Daeho & Kim, Jang Hyun
- S0969698921003908 Psychological comfort in service relationships: A mixed-method approach
by Radia, Karan Nilesh & Purohit, Sonal & Desai, Shachi & Nenavani, Jitendra
- S0969698921003921 Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial bank in Thailand
by Wongsansukcharoen, Jedsada
- S0969698921003933 Cross-national differences in big data analytics adoption in the retail industry
by Youssef, Mayada Abd El-Aziz & Eid, Riyad & Agag, Gomaa
- S0969698921003945 Influence of augmented reality product display on consumers’ product attitudes: A product uncertainty reduction perspective
by Sun, Chunhua & Fang, Yuan & Kong, Meng & Chen, Xiayu & Liu, Yezheng
- S0969698921003957 Challenging the "integration imperative": A customer perspective on omnichannel journeys
by Gasparin, Isadora & Panina, Ekaterina & Becker, Larissa & Yrjölä, Mika & Jaakkola, Elina & Pizzutti, Cristiane
- S0969698921003969 The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
by Tuguinay, Jovanie A. & Prentice, Catherine & Moyle, Brent
- S0969698921003982 Uniform or spatially differentiated? Pricing Strategies for Information Goods under simultaneous and sequential decision-making in multi-market context
by Adhikari, Arnab & Sharma, Megha & Basu, Sumanta & Jha, Ashish Kumar
- S0969698921003994 Brand personality appeal in retailing: Comparing fashion- and grocery retailing
by Willems, Kim
- S0969698921004008 Winning ugly: Profit maximizing marketing strategies for ugly foods
by Qi, Danyi & Penn, Jerrod & Li, Ran & Roe, Brian E.
- S0969698921004021 Posted price and name-your-own-price in a product line design problem
by Nosoohi, Iman
- S0969698921004033 The distinctive agenda of service failure recovery in e-tailing: Criticality of logistical / non-logistical service failure typologies and e-tailing ethics
by Roy, Vivek & Vijay, T. Sai & Srivastava, Abhishek
- S0969698921004069 Why display motion on packaging? The effect of implied motion on consumer behavior
by Yu, Junwei & Droulers, Olivier & Lacoste-Badie, Sophie
- S0969698921004094 Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?
by Wang, Siqi & Cheah, Jun-Hwa & Lim, Xin-Jean & Leong, Yee Choy & Choo, Wei Chong
- S0969698921004112 An investigation into online atmospherics: The effect of animated images on emotions, cognition, and purchase intentions
by Laroche, Michel & Li, Rong & Richard, Marie-Odile & Zhou, Mi
- S096969892100268X Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions
by Krey, Nina & Picot-Coupey, Karine & Cliquet, Gérard
- S096969892100326X Crowding in the time of COVID: Effects on rapport and shopping satisfaction
by Eroglu, Sevgin A. & Machleit, Karen A. & Neybert, Emma G.
- S096969892100343X Learning, contractual capabilities, and contract duration changes in franchise networks
by Perdreau, Frédéric & Fréchet, Marc
- S096969892100357X The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour
by Lee, Wei-Long & Liu, Chih-Hsing & Tseng, Tzu-Wen
- S096969892100360X Do brands’ social media marketing activities matter? A moderation analysis
by Khan, Imran
- S096969892100374X Consumer decision-making styles, involvement, and the intention to participate in online group buying
by Klein, Andreas & Sharma, Varinder M.
- S096969892100388X Virtual reality as a promotion tool for small independent stores
by Kim, Gwia & Jin, Byoungho & Shin, Daeun Chloe
- S096969892100391X Ad creativity in a negative context: How a thanking message frame enhances purchase intention in times of crisis
by Demsar, Vlad & Sands, Sean & Rosengren, Sara & Campbell, Colin
2021, Volume 63, Issue C
- S0969698920313953 A two-generation new product model by considering forward-looking customers: Dynamic pricing and advertising optimization
by Ghobadi, Somayeh Najafi- & Bagherinejad, Jafar & Taleizadeh, Ata Allah
- S0969698920314041 Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory
by Talwar, Manish & Talwar, Shalini & Kaur, Puneet & Islam, A.K.M. Najmul & Dhir, Amandeep
- S0969698920314120 Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use
by Molinillo, Sebastian & Aguilar-Illescas, RocÃo & Anaya-Sánchez, Rafael & Liébana-Cabanillas, Francisco
- S0969698921002162 The provenance of loyalty card data for urban and retail analytics
by Rains, Tim & Longley, Paul
- S0969698921002241 Using structural topic modelling to predict users’ sentiment towards intelligent personal agents. An application for Amazon’s echo and Google Home
by Sánchez-Franco, Manuel J. & Arenas-Márquez, Francisco J. & Alonso-Dos-Santos, Manuel
- S0969698921002265 Effect of customer involvement on co-creation of services: A moderated mediation model
by Cheung, Millissa F.Y. & To, W.M.
- S0969698921002307 South African consumers' willingness to pay a premium for Karoo Lamb: The influence of subjective and objective knowledge, label information and demographics
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