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Team building and hidden costs of control

Author

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  • Riener, Gerhard
  • Wiederhold, Simon
Abstract
This paper investigates the interaction of intrinsic and extrinsic incentives. We propose a simple principal-agent model with control that incorporates the existence of social groups resulting from common experiences in the past. Our laboratory experiment shows that agents with previous common experiences with their principals (CE agents) perform better than agents without such experiences (NCE agents). However, as soon as actual control exceeds their expectation, CE agents decrease their performance substantially, which has no equivalent for NCE agents. This pronounced decrease in effort when control is perceived as excessive represents a novel channel through which hidden costs of control materialize. Our results have important implications for firms' strategies to motivate employees.

Suggested Citation

  • Riener, Gerhard & Wiederhold, Simon, 2012. "Team building and hidden costs of control," DICE Discussion Papers 66, Heinrich Heine University Düsseldorf, Düsseldorf Institute for Competition Economics (DICE).
    • Handle: RePEc:zbw:dicedp:66
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    Cited by:

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    2. Jiang, Jiang & Li, Sherry Xin, 2019. "Group identity and partnership," Journal of Economic Behavior & Organization, Elsevier, vol. 160(C), pages 202-213.
    3. Masella, Paolo & Meier, Stephan & Zahn, Philipp, 2014. "Incentives and group identity," Games and Economic Behavior, Elsevier, vol. 86(C), pages 12-25.
    4. Bartoš, Vojtěch & Levely, Ian, 2021. "Sanctioning and trustworthiness across ethnic groups: Experimental evidence from Afghanistan," Journal of Public Economics, Elsevier, vol. 194(C).
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    6. Fochmann, Martin & Sachs, Florian & Weimann, Joachim, 2019. "Managing wages: Fairness norms of low- and high-performing team members," arqus Discussion Papers in Quantitative Tax Research 238, arqus - Arbeitskreis Quantitative Steuerlehre.
    7. Riener, Gerhard & Wiederhold, Simon, 2013. "Heterogeneous treatment effects in groups," Economics Letters, Elsevier, vol. 120(3), pages 408-412.
    8. Levely, Ian & Bartos, Vojtech, 2018. "Sanctioning and Trustworthiness Across Ethnic Groups," Rationality and Competition Discussion Paper Series 107, CRC TRR 190 Rationality and Competition.
    9. Ferreira, João V. & Hanaki, Nobuyuki & Tarroux, Benoît, 2020. "On the roots of the intrinsic value of decision rights: Experimental evidence," Games and Economic Behavior, Elsevier, vol. 119(C), pages 110-122.
    10. Gill, David & Prowse, Victoria, 2019. "Measuring costly effort using the slider task," Journal of Behavioral and Experimental Finance, Elsevier, vol. 21(C), pages 1-9.
    11. Kosfeld, Michael, 2019. "The Role of Leaders in Inducing and Maintaining Cooperation: The CC Strategy," IZA Discussion Papers 12540, Institute of Labor Economics (IZA).
    12. Wiechetek Łukasz, 2020. "Building interdisciplinary research teams according to the requirements of the national research evaluation system," Journal of Economics and Management, Sciendo, vol. 42(4), pages 118-139, December.
    13. Katrin Schmelz & Anthony Ziegelmeyer, 2020. "Reactions to (the absence of) control and workplace arrangements: experimental evidence from the internet and the laboratory," Experimental Economics, Springer;Economic Science Association, vol. 23(4), pages 933-960, December.
    14. Holger Herz & Christian Zihlmann, 2024. "Adverse effects of control? Evidence from a field experiment," Experimental Economics, Springer;Economic Science Association, vol. 27(2), pages 469-488, April.
    15. Kajackaite, Agne & Werner, Peter, 2015. "The incentive effects of performance requirements – A real effort experiment," Journal of Economic Psychology, Elsevier, vol. 49(C), pages 84-94.
    16. Bartke, Simon & Gelhaar, Felix, 2018. "When does team remuneration work? An experimental study on interactions between workplace contexts," Kiel Working Papers 2105, Kiel Institute for the World Economy (IfW Kiel).

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    More about this item

    Keywords

    Employee motivation; Principal-agent theory; Experiments;
    All these keywords.

    JEL classification:

    • C92 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Group Behavior
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • D03 - Microeconomics - - General - - - Behavioral Microeconomics: Underlying Principles
    • J22 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Time Allocation and Labor Supply

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