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Modern Delivery : Five Key Steps To Adopt Modern Delivery In Your Financial Institution

Author

Abstract
In this paper, we bring attention to the rapid shift taking place in the marketplace, with consumers, employees, and technology impacting the way nancial institutions need to organize themselves and deliver their services and features by adopting modern delivery approach. We discuss the key drivers behind this shift, the core pillars of modern delivery approach, and the challenges in adopting them, and offer proven steps to successfully adopt modern delivery.

Suggested Citation

  • Bhimavarapu, Poorna & Williams, David, 2021. "Modern Delivery : Five Key Steps To Adopt Modern Delivery In Your Financial Institution," Journal of Financial Transformation, Capco Institute, vol. 52, pages 24-33.
    • Handle: RePEc:ris:jofitr:1659
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    File URL: https://www.capco.com/-/media/CapcoMedia/Capco-2/PDFs/Journal-52/Journal52NewWorkingParadigms.ashx
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    More about this item

    Keywords

    Modern Delivery; Digital Transformation; Agile Enterprise; Agile Adoption; Modernization; Shift Left;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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