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Influence of Cities-Based Entertainment on Tourist Satisfaction: Mediating Roles of Destination Image and Experience Quality

Author

Listed:
  • Meqbel M. Aliedan

    (Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia)

  • Abu Elnasr E. Sobaih

    (Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia
    Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Cairo 12612, Egypt)

  • Ibrahim A. Elshaer

    (Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia
    Hotel Management Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt)

Abstract
In response to the Saudi Vision 2030, the Kingdom has developed mega entertainment events in different cities, referred to as cities-based entertainment, to diversify the long prevalent oil-dependent economy and change the traditional image of the Kingdom as a sole religious tourism destination. This research develops and tests a conceptual model on the relationship between the quality cities-based entertainment recently provided at the kingdom, and destination image, quality of tourist experience, and tourist satisfaction. More specifically, the research examines the direct influence of quality cities-based entertainment on tourist satisfaction and the indirect influence through destination image and quality of tourist experience. A structural equation modeling (SEM) was used to test structural relationships between the research variables. The results showed a positive and significant influence of event (cities-based entertainment) quality on destination image and on tourist experience quality. However, the results revealed that event—i.e., cities-based entertainment—quality failed to have a direct influence on tourist satisfaction. Hence, destination image and tourist experience quality were found to fully mediate the influence of event quality on tourist satisfaction. Theoretical and practical implications of the results are discussed and elaborated.

Suggested Citation

  • Meqbel M. Aliedan & Abu Elnasr E. Sobaih & Ibrahim A. Elshaer, 2021. "Influence of Cities-Based Entertainment on Tourist Satisfaction: Mediating Roles of Destination Image and Experience Quality," Sustainability, MDPI, vol. 13(19), pages 1-14, October.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:19:p:11086-:d:651310
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    References listed on IDEAS

    as
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    Cited by:

    1. Abdullah F. Al Naim & Abu Elnasr E. Sobaih & Ibrahim A. Elshaer, 2023. "Enhancing Green Electronic Word-of-Mouth in the Saudi Tourism Industry: An Integration of the Ability, Motivation, and Opportunity and Planned Behaviour Theories," Sustainability, MDPI, vol. 15(11), pages 1-17, June.
    2. Mihai F. Băcilă & Raluca Ciornea & Luiza M. Souca & Alexandra M. Drule, 2022. "Content Analysis on Sustainability Dimensions in DMOs’ Social Media Videos Advertising the World’s Most Visited Cities," Sustainability, MDPI, vol. 14(19), pages 1-25, September.
    3. Yaqi Du & Rong Zhao, 2022. "Research on the Development of Urban Parks Based on the Perception of Tourists: A Case Study of Taihu Park in Beijing," IJERPH, MDPI, vol. 19(9), pages 1-18, April.
    4. Yifeng Liu & Zhanhua Cao & Hongxu Wei & Peng Guo, 2024. "Optimizing Spatial Distribution of Retail Shops against Neighborhood Tree Canopy Shade Using Big Data Extracted from Streetscape," Land, MDPI, vol. 13(8), pages 1-18, August.

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