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Modeling the Human-Robot Trust Phenomenon: A Conceptual Framework based on Risk

Authors:

Alan R. Wagner,

Paul Robinette,

Ayanna HowardAuthors Info & Claims

ACM Transactions on Interactive Intelligent Systems (TiiS), Volume 8, Issue 4

Article No.: 26, Pages 1 - 24

https://doi.org/10.1145/3152890

Published: 16 November 2018 Publication History

Abstract

This article presents a conceptual framework for human-robot trust which uses computational representations inspired by game theory to represent a definition of trust, derived from social psychology. This conceptual framework generates several testable hypotheses related to human-robot trust. This article examines these hypotheses and a series of experiments we have conducted which both provide support for and also conflict with our framework for trust. We also discuss the methodological challenges associated with investigating trust. The article concludes with a description of the important areas for future research on the topic of human-robot trust.

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Cited By

Ding SPan XHu LLiu L(2025)A new model for calculating human trust behavior during human-AI collaboration in multiple decision-making tasks: A Bayesian approachComputers & Industrial Engineering10.1016/j.cie.2025.110872(110872)Online publication date: Jan-2025
https://doi.org/10.1016/j.cie.2025.110872
Diab MDemiris Y(2025)TICK: A Knowledge Processing Infrastructure for Cognitive Trust in Human–Robot InteractionInternational Journal of Social Robotics10.1007/s12369-024-01206-1Online publication date: 4-Jan-2025
https://doi.org/10.1007/s12369-024-01206-1
Mckenna PAhmad MMaisva TNesset BLohan KHastie H(2024)A Meta-Analysis of Vulnerability and Trust in Human–Robot InteractionACM Transactions on Human-Robot Interaction10.1145/365889713:3(1-25)Online publication date: 29-Apr-2024
https://dl.acm.org/doi/10.1145/3658897
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Index Terms

Modeling the Human-Robot Trust Phenomenon: A Conceptual Framework based on Risk
1. Computer systems organization
  1. Embedded and cyber-physical systems
    1. Robotics
      1. External interfaces for robotics

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Published In

cover image ACM Transactions on Interactive Intelligent Systems

ACM Transactions on Interactive Intelligent Systems Volume 8, Issue 4

December 2018

159 pages

ISSN:2160-6455

EISSN:2160-6463

DOI:10.1145/3292532

Editor:
Michelle X. Zhou
Juji, Inc., USA

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Copyright © 2018 ACM.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 November 2018

Accepted: 01 September 2018

Revised: 01 November 2017

Received: 01 December 2016

Published in TIIS Volume 8, Issue 4

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Cited By

Ding SPan XHu LLiu L(2025)A new model for calculating human trust behavior during human-AI collaboration in multiple decision-making tasks: A Bayesian approachComputers & Industrial Engineering10.1016/j.cie.2025.110872(110872)Online publication date: Jan-2025
https://doi.org/10.1016/j.cie.2025.110872
Diab MDemiris Y(2025)TICK: A Knowledge Processing Infrastructure for Cognitive Trust in Human–Robot InteractionInternational Journal of Social Robotics10.1007/s12369-024-01206-1Online publication date: 4-Jan-2025
https://doi.org/10.1007/s12369-024-01206-1
Mckenna PAhmad MMaisva TNesset BLohan KHastie H(2024)A Meta-Analysis of Vulnerability and Trust in Human–Robot InteractionACM Transactions on Human-Robot Interaction10.1145/365889713:3(1-25)Online publication date: 29-Apr-2024
https://dl.acm.org/doi/10.1145/3658897
Gavidia-Calderon CKordoni ABennaceur ALevine MNuseibeh B(2024)The IDEA of Us: An Identity-Aware Architecture for Autonomous SystemsACM Transactions on Software Engineering and Methodology10.1145/365443933:6(1-38)Online publication date: 28-Jun-2024
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Liu PChu YWang GXu Z(2024)To Err is Automation: Can Trust be Repaired by the Automated Driving System After its Failure?IEEE Transactions on Human-Machine Systems10.1109/THMS.2024.343468054:5(508-519)Online publication date: Oct-2024
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Ke CXiao FCao YHuang Z(2024)A Group-Vehicles Oriented Reputation Assessment Scheme for Edge VANETsIEEE Transactions on Cloud Computing10.1109/TCC.2024.340650912:3(859-875)Online publication date: Jul-2024
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Centeio Jorge CJonker CTielman M(2024)Interdependence and trust analysis (ITA): a framework for human–machine team designBehaviour & Information Technology10.1080/0144929X.2024.2431631(1-21)Online publication date: 25-Nov-2024
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Seaborn K(2024)Bots against BiasThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.023(362-390)Online publication date: 7-Dec-2024
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(2024)Issues and Concerns for Human–Robot InteractionThe Cambridge Handbook of the Law, Policy, and Regulation for Human–Robot Interaction10.1017/9781009386708.013(171-390)Online publication date: 7-Dec-2024
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