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Defining Usability Problems

Published: 07 May 2016 Publication History

Abstract

Usability evaluation methods rely, either explicitly or implicitly, on a definition of a usability problem to specify an evaluation scope and a usability problem report format. However, the majority of definitions are vague or fail to capture all relevant phenomena in the scope of human-computer interaction. This paper proposes the elaborate definition of a usability problem to address theoretical issues and guide a problem analysis strategy for various evaluation methods.

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  • (2023)Virtual Reality Collaboration Platform for Agile Software DevelopmentProduct-Focused Software Process Improvement10.1007/978-3-031-49266-2_1(3-19)Online publication date: 11-Dec-2023
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    cover image ACM Conferences
    CHI EA '16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems
    May 2016
    3954 pages
    ISBN:9781450340823
    DOI:10.1145/2851581
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Publication History

    Published: 07 May 2016

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    Author Tags

    1. design theory
    2. methodology
    3. usability evaluation methods
    4. usability problem

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    CHI'16: CHI Conference on Human Factors in Computing Systems
    May 7 - 12, 2016
    California, San Jose, USA

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    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    Cited By

    View all
    • (2023)Virtual Reality Collaboration Platform for Agile Software DevelopmentProduct-Focused Software Process Improvement10.1007/978-3-031-49266-2_1(3-19)Online publication date: 11-Dec-2023
    • (2022)Yōkobo: A Robot to Strengthen Links Amongst Users with Non-Verbal BehavioursMachines10.3390/machines1008070810:8(708)Online publication date: 18-Aug-2022
    • (2022)Design and evaluation of a collaborative UML modeling environment in virtual realitySoftware and Systems Modeling10.1007/s10270-022-01065-222:5(1397-1425)Online publication date: 19-Nov-2022
    • (2022)A design framework of a smartphone user interface for elderly usersUniversal Access in the Information Society10.1007/s10209-021-00856-622:2(489-509)Online publication date: 16-Jan-2022
    • (2021)Improving Learnability Capabilities in Desktop VR Medical ApplicationsHCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence10.1007/978-3-030-90963-5_24(318-336)Online publication date: 24-Jul-2021
    • (2017)Investigating the Mode in Multimodal Video GamesProceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/3027063.3053177(2487-2495)Online publication date: 6-May-2017

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