chapter

Usability problem reports: helping evaluators communicate effectively with developers

Author:

Robin JeffriesAuthors Info & Claims

Usability inspection methods

June 1994

Pages 273 - 294

Published: 03 June 1994 Publication History

Abstract

No abstract available.

Cited By

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Bruun ALaw EHeintz MAlkly LKaye JDruin ALampe CMorris DHourcade J(2016)Understanding the Relationship between Frustration and the Severity of Usability ProblemsProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858511(3975-3987)Online publication date: 7-May-2016
https://dl.acm.org/doi/10.1145/2858036.2858511
Manakhov PIvanov VKaye JDruin ALampe CMorris DHourcade J(2016)Defining Usability ProblemsProceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/2851581.2892387(3144-3151)Online publication date: 7-May-2016
https://dl.acm.org/doi/10.1145/2851581.2892387
Georgsson MStaggers N(2016)An evaluation of patients' experienced usability of a diabetes mHealth system using a multi-method approachJournal of Biomedical Informatics10.1016/j.jbi.2015.11.00859:C(115-129)Online publication date: 1-Feb-2016
https://dl.acm.org/doi/10.1016/j.jbi.2015.11.008
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Index Terms

Usability problem reports: helping evaluators communicate effectively with developers
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management
2. Software and its engineering
  1. Software creation and management
    1. Software development process management
    2. Software verification and validation
      1. Process validation
        Walkthroughs
  2. Software notations and tools
    1. Development frameworks and environments
      1. Integrated and visual development environments
    2. Software configuration management and version control systems

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Information

Published In

Usability inspection methods

June 1994

377 pages

ISBN:0471018775

Editors:
Jakob Nielsen
SunSoft, Mountain View, CA
,
Robert L. Mack
IBM T. J. Watson Research Center, Yorktown Heights, NY

Publisher

John Wiley & Sons, Inc.

United States

Publication History

Published: 03 June 1994

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Bruun ALaw EHeintz MAlkly LKaye JDruin ALampe CMorris DHourcade J(2016)Understanding the Relationship between Frustration and the Severity of Usability ProblemsProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858511(3975-3987)Online publication date: 7-May-2016
https://dl.acm.org/doi/10.1145/2858036.2858511
Manakhov PIvanov VKaye JDruin ALampe CMorris DHourcade J(2016)Defining Usability ProblemsProceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/2851581.2892387(3144-3151)Online publication date: 7-May-2016
https://dl.acm.org/doi/10.1145/2851581.2892387
Georgsson MStaggers N(2016)An evaluation of patients' experienced usability of a diabetes mHealth system using a multi-method approachJournal of Biomedical Informatics10.1016/j.jbi.2015.11.00859:C(115-129)Online publication date: 1-Feb-2016
https://dl.acm.org/doi/10.1016/j.jbi.2015.11.008
Bruun AJensen JSkov MStage J(2014)Active Collaborative LearningProceedings of the 5th IFIP WG 13.2 International Conference on Human-Centered Software Engineering - Volume 874210.1007/978-3-662-44811-3_1(1-18)Online publication date: 16-Sep-2014
https://dl.acm.org/doi/10.1007/978-3-662-44811-3_1
Abraham GAtwood MFoth MKjeldskov JPaay J(2009)Patterns or claimsProceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/710.1145/1738826.1738831(25-32)Online publication date: 23-Nov-2009
https://dl.acm.org/doi/10.1145/1738826.1738831
Nørgaard MHøegh Rvan der Schijff JMarsden G(2008)Evaluating usabilityProceedings of the 7th ACM conference on Designing interactive systems10.1145/1394445.1394468(212-221)Online publication date: 25-Feb-2008
https://dl.acm.org/doi/10.1145/1394445.1394468
Hornbæk KFrøkjær ECzerwinski MLund ATan D(2008)Making use of business goals in usability evaluationProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1357054.1357197(903-912)Online publication date: 6-Apr-2008
https://dl.acm.org/doi/10.1145/1357054.1357197
Hollingsed TNovick DNovick DSpinuzzi C(2007)Usability inspection methods after 15 years of research and practiceProceedings of the 25th annual ACM international conference on Design of communication10.1145/1297144.1297200(249-255)Online publication date: 22-Oct-2007
https://dl.acm.org/doi/10.1145/1297144.1297200
Hornbæk KFrøkjær EKellogg WZhai Svan der Veer GGale C(2005)Comparing usability problems and redesign proposals as input to practical systems developmentProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1054972.1055027(391-400)Online publication date: 2-Apr-2005
https://dl.acm.org/doi/10.1145/1054972.1055027
Cockton GLavery DWoolrych A(2002)Inspection-based evaluationsThe human-computer interaction handbook10.5555/772072.772142(1118-1138)Online publication date: 1-Jan-2002
https://dl.acm.org/doi/10.5555/772072.772142
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Is usability evaluation important: the perspective of novice software developers

Discourse Variations Between Usability Tests and Usability Reports

Supporting problem identification in usability evaluations

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