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The need for a multi-factorial model of safe human performance in air traffic control

Authors:

Tamsyn Edwards,

Sarah Sharples,

John R. Wilson,

Barry KirwanAuthors Info & Claims

ECCE '10: Proceedings of the 28th Annual European Conference on Cognitive Ergonomics

Pages 253 - 260

https://doi.org/10.1145/1962300.1962353

Published: 25 August 2010 Publication History

Abstract

Motivation -- A review of the focus on single-factor effects on performance, and understanding of how this focus on single factors is relevant to human performance decrements and incidents in an Air Traffic Control environment.

Research approach -- A literature review of 83 articles investigating human factor interactions, followed by an analysis of 420 European aviation incident reports.

Findings/Design -- The results suggest that Human Factors approaches reported in the literature are fundamentally single-factor, or at most two-factor in nature. Multiple factor co-occurrences were found to exist throughout aviation incident reports.

Research limitations/Implications -- It is believed that reporting biases may have impacted the accuracy of incident reports. Data may therefore need to be interpreted with some caution. The implication of the contrasting findings from literature and incident reports suggests the need now for a new approach to understanding how multiple human factors impact performance, how incidents occur, and how they can be prevented.

Originality/Value -- This research demonstrates the need for a modified focus in human factor literature, and encourages further investigation of the impact of multiple factor interactions on performance decrements, especially within safety-critical environments.

Take away message -- A multi-factor approach to human performance is needed to explain and prevent performance decrements in safety critical environments.

References

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Digital Library

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Schroeder, D. J., Rosa, R. R., & Witt, L. A. (1998). Some effects of 8 vs 10-hour work schedules on the test performance/alertness of air traffic control specialists. International Journal of Industrial Ergonomics, 21, 307--21.

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Cited By

Bongo MSeva R(2023)Evaluating the Performance-Shaping Factors of Air Traffic Controllers Using Fuzzy DEMATEL and Fuzzy BWM ApproachAerospace10.3390/aerospace1003025210:3(252)Online publication date: 6-Mar-2023
https://doi.org/10.3390/aerospace10030252
CHIRA ADUMITRESCU AMOISOIU CTANASE C(2020)Human Performance Envelope Model Study Using Pilot’s Measured ParametersINCAS BULLETIN10.13111/2066-8201.2020.12.4.512:4(49-61)Online publication date: 4-Dec-2020
https://doi.org/10.13111/2066-8201.2020.12.4.5
Krehl CBalfe N(2018)Cognitive workload analysis in rail signalling environmentsCognition, Technology and Work10.1007/s10111-013-0266-716:3(359-371)Online publication date: 20-Dec-2018
https://dl.acm.org/doi/10.1007/s10111-013-0266-7
Show More Cited By

Index Terms

The need for a multi-factorial model of safe human performance in air traffic control
1. Applied computing
  1. Computers in other domains
  2. Operations research
    1. Industry and manufacturing
      1. Command and control
2. Human-centered computing

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Information & Contributors

Information

Published In

cover image ACM Other conferences

ECCE '10: Proceedings of the 28th Annual European Conference on Cognitive Ergonomics

August 2010

380 pages

ISBN:9781605589466

DOI:10.1145/1962300

General Chairs:
Mark Neerincx
TNO Human Factors/Delft University of Technology, The Netherlands
,
Willem-Paul Brinkman
Delft University of Technology, The Netherlands

Copyright © 2010 Authors.

Sponsors

TNO: Netherlands Organization for Applied Scientific Research
EACE: European Association of Cognitive Ergonomics

In-Cooperation

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 August 2010

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ECCE '10

Sponsor:

TNO
EACE

ECCE '10: European Conference on Cognitive Ergonomics

August 25 - 27, 2010

Delft, Netherlands

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Overall Acceptance Rate 56 of 91 submissions, 62%

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Cited By

Bongo MSeva R(2023)Evaluating the Performance-Shaping Factors of Air Traffic Controllers Using Fuzzy DEMATEL and Fuzzy BWM ApproachAerospace10.3390/aerospace1003025210:3(252)Online publication date: 6-Mar-2023
https://doi.org/10.3390/aerospace10030252
CHIRA ADUMITRESCU AMOISOIU CTANASE C(2020)Human Performance Envelope Model Study Using Pilot’s Measured ParametersINCAS BULLETIN10.13111/2066-8201.2020.12.4.512:4(49-61)Online publication date: 4-Dec-2020
https://doi.org/10.13111/2066-8201.2020.12.4.5
Krehl CBalfe N(2018)Cognitive workload analysis in rail signalling environmentsCognition, Technology and Work10.1007/s10111-013-0266-716:3(359-371)Online publication date: 20-Dec-2018
https://dl.acm.org/doi/10.1007/s10111-013-0266-7
Hogg TGhosh S(2016)Autonomous merchant vessels: examination of factors that impact the effective implementation of unmanned shipsAustralian Journal of Maritime & Ocean Affairs10.1080/18366503.2016.12292448:3(206-222)Online publication date: 6-Sep-2016
https://doi.org/10.1080/18366503.2016.1229244
Millen LEdwards TGolightly DSharples SWilson JKirwan B(2011)Systems Change in Transport Control: Applications of Cognitive Work AnalysisThe International Journal of Aviation Psychology10.1080/10508414.2011.53756021:1(62-84)Online publication date: 6-Jan-2011
https://doi.org/10.1080/10508414.2011.537560

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