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View all- Abed S(2024)Understanding the Determinants of Using Government AI-Chatbots by Citizens in Saudi ArabiaInternational Journal of Electronic Government Research10.4018/IJEGR.34973320:1(1-20)Online publication date: 7-Aug-2024
Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the design of ...
Information and communication technologies (ICTs) are being heralded by governments and international organizations as a means of augmenting co-production of public services and a number of major initiatives are being rolled out around the world. ...
Public services are one of the most dynamically developing areas of the state's functioning, which is confirmed by the systematically increasing number of e-services and their users in individual countries. For more than 25 years, Poland has been ...
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