[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
research-article

The role of open government data and co-creation in crisis management: : Initial conceptual propositions from the COVID-19 pandemic

Published: 01 January 2023 Publication History

Abstract

During the COVID-19 pandemic, open government data (OGD) was often used as a valuable crisis management resource. Unfortunately, there is limited research that explores how OGD can be used during times of crisis as a crisis management tool. To ensure that OGD can be used effectively in future crises, there is a need to understand how it may be used and what benefits its usage may bring. This paper brings new insight into this topic by conducting a comparative exploratory case study of three Central and Eastern European (CEE) countries – Czech Republic, Estonia and Latvia, where OGD was used at different levels to help manage different aspects of the COVID-19 pandemic. As a result of this research, three contributions are made: (1) it integrates OGD into previous crisis management literature, offering new and initial conceptual propositions; (2) it demonstrates how OGD enables the co-creation of new services that create public value during times of crisis; and (3) it provides empirical examples of OGD-driven co-created services.

References

[1]
Alamo, T., Reina, D.G., Mammarella, M., & Abella, A. (2020). Covid-19: Open-data resources for monitoring, modeling, and forecasting the epidemic. Electronics, 9(5), 827.
[2]
Azevedo, P.C.N., Bastos, G.S., & Parreiras, F.S. (2015). A linked open data approach for visualizing flood information: A case study of the Rio Doce Basin in Brazil. In 2015 1st International Conference on Geographical Information Systems Theory, Applications and Management (GISTAM), IEEE, pp. 1-6.
[3]
Boin, A., & Lodge, M. (2016). Designing resilient institutions for transboundary crisis management: A time for public administration. Public Administration, 94(2), 289-298.
[4]
Boin, A., & McConnell, A. (2007). Preparing for critical infrastructure breakdowns: The limits of crisis management and the need for resilience. Journal of Contingencies and Crisis Management, 15(1), 50-59.
[5]
Bouckaert, G., Nakrošis, V., & Nemec, J. (2011). Public administration and management reforms in CEE: Main trajectories and results. NISPAcee Journal of Public Administration and Policy, 4(1), 9-29.
[6]
Brem, A., Viardot, E., & Nylund, P.A. (2021). Implications of the coronavirus (COVID-19) outbreak for innovation: Which technologies will improve our lives? Technological Forecasting and Social Change, 163, 120451.
[7]
Chopard, K., & Przybylski, R. (2021). Methods Brief: Case Studies. Available from: https://www.jrsa.org/pubs/factsheets/jrsa-research-methods-brief-case-studies.pdf. (accessed 28 January, 2023).
[8]
Christensen, T., Laegreid, P., & Rykkja, L.H. (2016). Organizing for crisis management: Building governance capacity and legitimacy. Public Administration Review, 76(6), 887-897.
[9]
Cingolani, L. (2021). The survival of open government platforms: Empirical insights from a global sample. Government Information Quarterly, 38(1), 101522.
[10]
Comfort, L.K. (1993). Integrating information technology into international crisis management and policy. Journal of Contingencies and Crisis Management, 1(1), 15-26.
[11]
Comfort, L.K. (2007). Crisis management in hindsight: Cognition, communication, coordination, and control. Public Administration Review, 67(SUPPL. 1), 189-197.
[12]
Dahlke, J., Bogner, K., Becker, M., Schlaile, M.P., Pyka, A., & Ebersberger, B. (2021). Crisis-driven innovation and fundamental human needs: A typological framework of rapid-response COVID-19 innovations. Technological Forecasting and Social Change, 169, 120799.
[13]
Dawes, S.S., Vidiasova, L., & Parkhimovich, O. (2016). Planning and designing open government data programs: An ecosystem approach. Government Information Quarterly, 33(1), 15-27.
[14]
de Mendonça, P.G.A., Maciel, C., & Viterbo, J. (2015). Visualizing Aedes aegypti infestation in urban areas: A case study on open government data mashups. Information Polity, 20(2–3), 119-134.
[15]
Eisenhardt, K.M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550.
[16]
Gonzalez-Zapata, F., Perez, J.A.R., Chauvet, L., Emilsson, C., Zahuranec, A., & Young, A. (2021). Open data in action: initiatives during the initial stage of the COVID-19 pandemic. GovLab, Organisation for Economic Co-operation and Development (OECD).
[17]
Grinin, L., Grinin, A., & Korotayev, A. (2021). COVID-19 pandemic as a trigger for the acceleration of the cybernetic revolution, transition from e-government to e-state, and change in social relations. Technological Forecasting and Social Change, 121348.
[18]
Hansen, H.S., & Schrøder, L. (2019). The Societal Benefits of Open Government Data with Particular Emphasis on Geospatial Information. In A. Kö, E. Francesconi, G. Anderst-Kotsis, A.M. Tjoa, & I. Khalil (Eds.), 8th International Conference of Electronic Government and the Information Systems Perspective (EGOVIS 2019), Springer International Publishing, pp. 31-44.
[19]
Harrison, T.M., Pardo, T.A., & Cook, M. (2012). Creating open government ecosystems: A research and development agenda. Future Internet, 4(4), 900-928.
[20]
Janssen, M., Charalabidis, Y., & Zuiderwijk, A. (2012). Benefits, adoption barriers and myths of open data and open government. Information Systems Management, 29(4), 258-268.
[21]
Janssen, M., & van der Voort, H. (2020). Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic. International Journal of Information Management, 55, 102180.
[22]
Jarke, J. (2019). Open government for all? Co-creating digital public services for older adults through data walks. Online Information Review, 43(6), 1003-1020.
[23]
Jetzek, T., Avital, M., & Bjorn-Andersen, N. (2014). Data-driven innovation through open government data. Journal of Theoretical and Applied Electronic Commerce Research, 9(2), 100-120.
[24]
Kalvet, T. (2012). Innovation: A Factor Explaining E-Government Success in Estonia. Electronic Government, 9(2), 142-157.
[25]
Khan, R.E. (2021). Accessible or Illusory Transparency? COVID-19 and Philippine Open Government Data. Philippine Political Science Journal, 42(2), 149-175.
[26]
Khayyat, M., & Bannister, F. (2017). Towards a model for facilitating and enabling co-creation using open government data. Information Polity: The International Journal of Government & Democracy in the Information Age, 22(4), 211-231.
[27]
Komenda, M., Bulhart, V., Karolyi, M., Jarkovský, J., Mužík, J., Májek, O., Šnajdrová, L., Ružičková, P., Rážová, J., Prymula, R., Macková, B., Březovský, P., Marounek, J., Černý, V., & Dušek, L. (2020). Complex reporting of the COVID-19 epidemic in the czech republic: Use of an interactive web-based app in practice. J Med Internet Res 2020;22(5):E19367 Https://Www.Jmir.Org/2020/5/E19367, 22(5), e19367.
[28]
Komenda, M., Jarkovský, J., Klimeš, D., Panoška, P., Šanca, O., Gregor, J., Dušek, L., et al. (2022). Sharing datasets of the COVID-19 epidemic in the Czech Republic. Plos One, 17(4), e0267397.
[29]
Kucera, J., & Chlapek, D. (2014). Benefits and risks of open government data. Journal of Systems Integration, 5(1), 30-41.
[30]
Laine, M., Roonemaa, H., & Kund, O. (2020, March 17). Teadlased ja eksperdid ei saa koroonakriisis riiki aidata: meile ei anta andmeid. Eesti Päevaleht. https://epl.delfi.ee/uudised/teadlased-ja-eksperdid-ei-saa-koroonakriisis-riiki-aidata-meile-ei-anta-andmeid?id=89249689.
[31]
Lember, V., Brandsen, T., & Tõnurist, P. (2019). The potential impacts of digital technologies on co-production and co-creation. Public Management Review, 21(11), 1665-1686.
[32]
Maione, G., Sorrentino, D., & Kruja, A.D. (2021). Open data for accountability at times of exception: An exploratory analysis during the COVID-19 pandemic. Transforming Government: People, Process and Policy, 16(2), 231-243.
[33]
McBride, K. (2021, March 11). Image of ‘digital Baltics’ cracks under weight of pandemic – New Eastern Europe – A bimonthly news magazine dedicated to Central and Eastern European affairs. New Eastern Europe. https://neweasterneurope.eu/2021/03/11/image-of-digital-baltics-cracks-under-weight-of-pandemic/.
[34]
McBride, K., Aavik, G., Toots, M., Kalvet, T., & Krimmer, R. (2019). How does open government data driven co-creation occur? Six factors and a ‘perfect storm’; insights from Chicago’s food inspection forecasting model. Government Information Quarterly, 36(1), 88-97.
[35]
McBride, K., Toots, M., Kalvet, T., & Krimmer, R. (2019). Turning Open Government Data into Public Value: Testing the COPS Framework for the Co-creation of OGD-Driven Public Services. In Public Administration and Information Technology, Springer, Vol. 31, pp. 3-31.
[36]
McBride, K., Toots, M., Kalvet, T., Krimmer, R., Kalampokis, E., Tambouris, E., & Tarabanis, K. (2017). Deliverable 2.2 OpenGovIntelligence framework. Available at: https://ec.europa.eu/research/participants/documents/downloadPublic?documentIds=080166e5c2df87df&appId=PPGMS.
[37]
Mergel, I., Kattel, R., Lember, V., & McBride, K. (2018). Citizen-oriented digital transformation in the public sector. ACM International Conference Proceeding Series.
[38]
Moynihan, D.P. (2008). Learning under Uncertainty: Networks in Crisis Management. Public Administration Review, 68(2), 350-365.
[39]
Nikiforova, A. (2020). Timeliness of Open Data in Open Government Data Portals through Pandemic-related Data: A long data way from the publisher to the user. 2020 4th International Conference on Multimedia Computing, Networking and Applications, MCNA 2020, pp. 131-138.
[40]
Nikiforova, A. (2021). Smarter open government data for society 5.0: Are your open data smart enough? Sensors 2021, Vol. 21, Page 5204, 21(15), 5204.
[41]
Nikiforova, A. (2022). Open data hackathon as a tool for increased engagement of Generation Z: to hack ornot to hack. 2022 Electronic Governance with Emerging Technologies Conference, Springer. Forthcoming.
[42]
Pan, S.L., Pan, G., & Devadoss, P.R. (2008). E-government capabilities and crisis management: Lessons from combating SARS in singapore. MIS Quarterly Executive, 4(4), 3.
[43]
Pearson, C.M., & Clair, J.A. (1998). Reframing crisis management. The Academy of Management Review, 23(1), 59.
[44]
Randma-Liiv, T., & Drechsler, W. (2017). Three decades, four phases: Public administration development in Central and Eastern Europe, 1989–2017. International Journal of Public Sector Management.
[45]
Rodriguez Müller, A.P., Casiano Flores, C., Albrecht, V., Steen, T., & Crompvoets, J. (2021). A scoping review of empirical evidence on (digital) public services co-creation. Administrative Sciences, 11(4), 130.
[46]
Rosenthal, U., Charles, M.T., & Hart, P. (1989). Coping with crises: The management of disasters, riots, and terrorism. Charles C Thomas Pub Limited.
[47]
Rosenthal, U., & Kouzmin, A. (1997). Crises and Crisis Management: Toward Comprehensive Government Decision Making. In Public Administration Research and Theory: J-PART (Vol. 7, Issue 2). https://www.jstor.org/stable/1181713?seq=1&cid=pdf.
[48]
Sadiq, S., & Indulska, M. (2017). Open data: Quality over quantity. International Journal of Information Management, 37(3), 150-154.
[49]
Safarov, I., Meijer, A., & Grimmelikhuijsen, S. (2017). Utilization of open government data: A systematic literature review of types, conditions, effects and users. Information Polity, 22(1), 1-24.
[50]
Scognamiglio, F., Sancino, A., Caló, F., Jacklin-Jarvis, C., & Rees, J. (2022). The public sector and co-creation in turbulent times: A systematic literature review on robust governance in the COVID-19 emergency. Public Administration.
[51]
Shidik, G.F., & Ashari, A. (2014). Linked open government data as background knowledge in predicting forest fire. Journal of Theoretical and Applied Information Technology, 62(3), 570-581.
[52]
Toots, M., McBride, K., Kalvet, T., Krimmer, R., Tambouris, E., Panopoulou, E., Kalampokis, E., & Tarabanis, K. (2017). A Framework for Data-Driven Public Service Co-Production. EGOV-EPART2017 St.Petersburg, 1-13.
[53]
Torfing, J., Sørensen, E., & Røiseland, A. (2019). Transforming the public sector into an arena for co-creation: Barriers, drivers, benefits, and ways forward. Administration & Society, 51, 795-825.
[54]
Ubaldi, B. (2013). Open Government Data: Towards Empirical Analysis of Open Government Data Initiatives (22nd ed.). OECD Publishing.
[55]
Yin, R.K. (2018). Case Study Research and Applications (Sixth Edit, Vol. 53).
[56]
Zheng, S., Li, H., & Sun, H. (2021). Crisis lifecycle, policy response, and policy effectiveness. Public Management Review, 1-27.

Cited By

View all
  • (2024)Exploring Estonia's Open Government Data Development as a Journey towards Excellence: Unveiling the Progress of Local Governments in Open Data ProvisionProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657161(920-931)Online publication date: 11-Jun-2024
  • (2024)COVID-19 Control and Prevention in Taipei: A Data-Driven Approach: Utilizing data on pandemic preventionProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657087(258-268)Online publication date: 11-Jun-2024

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Information Polity
Information Polity  Volume 28, Issue 2
Special Issue Rethinking Open Government Data for Citizen Participation
2023
151 pages
This is a free to read article. Copyright IOS Press and the authors.

Publisher

IOS Press

Netherlands

Publication History

Published: 01 January 2023

Author Tags

  1. Crisis management
  2. open government data
  3. digital government
  4. innovation
  5. COVID-19
  6. crisis
  7. co-creation
  8. OGD
  9. open data

Qualifiers

  • Research-article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 12 Dec 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Exploring Estonia's Open Government Data Development as a Journey towards Excellence: Unveiling the Progress of Local Governments in Open Data ProvisionProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657161(920-931)Online publication date: 11-Jun-2024
  • (2024)COVID-19 Control and Prevention in Taipei: A Data-Driven Approach: Utilizing data on pandemic preventionProceedings of the 25th Annual International Conference on Digital Government Research10.1145/3657054.3657087(258-268)Online publication date: 11-Jun-2024

View Options

View options

Login options

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media