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Toward a Grassroots Culture of Technology Practice

Authors:

Sucheta Ghoshal,

Rishma Mendhekar,

Amy BruckmanAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 4, Issue CSCW1

Article No.: 54, Pages 1 - 28

https://doi.org/10.1145/3392862

Published: 29 May 2020 Publication History

Abstract

Information and Communication Technologies (ICTs) can support grassroots social movements toward greateroutreach and better day-to-day communication. In this paper, we present the results of action research with alarge-scale grassroots social movement, the Southern Movement Assembly (SMA), exploring their uses andperceptions of ICTs. We find that the ICTs chosen by the SMA are often at odds with their grassroots cultureof inclusion and participation-which results in inequitable sociotechnical realities within the movement. Forexample, people with technical skills gain more power as they start to control organizational processes. Astechnical skills are most commonly associated with racial, gender, and socioeconomic privileges, this leads toinequitable participation. We conclude by calling for a grassroots culture of technology practice rooted inanalyses of systemic exclusion with a continuous effort to center the marginalized voices and experienceswith technology.

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Index Terms

Toward a Grassroots Culture of Technology Practice
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
    2. Empirical studies in collaborative and social computing
  2. Human computer interaction (HCI)
    1. HCI theory, concepts and models

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 4, Issue CSCW1

CSCW

May 2020

1285 pages

EISSN:2573-0142

DOI:10.1145/3403424

Editors:
Cliff Lampe
University of Michigan
,
Jeff Nichols
Google
,
Karrie Karahalios
University of Illinois Urbana-Champaign
,
Geraldine Fitzpatrick
Vienna University of Technology
,
Uichin Lee
KAIST
,
Andres Monroy-Hernandez
Microsoft Research
,
Wolfgang Stuerzlinger
Simon Fraser University, Canada

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Published: 29 May 2020

Published in PACMHCI Volume 4, Issue CSCW1

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https://dl.acm.org/doi/10.1145/3686900
Li J(2024)Toward Appropriating Tools for Queer UseProceedings of the Halfway to the Future Symposium10.1145/3686169.3686186(1-4)Online publication date: 21-Oct-2024
https://dl.acm.org/doi/10.1145/3686169.3686186
Upadhyay PBhattacharjee SPaudel SFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Positionality of Researchers Identifying with the "Global South": Shared Heritages, Ways of Thinking and Doing ResearchCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3687142(679-683)Online publication date: 11-Nov-2024
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