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Society-oriented applications development: investigating users' values from bangladeshi agriculture mobile applications

Authors:

Rifat Ara Shams,

Gillian Oliver,

Arif Nurwidyantoro,

Jon WhittleAuthors Info & Claims

ICSE-SEIS '20: Proceedings of the ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society

Pages 53 - 62

https://doi.org/10.1145/3377815.3381382

Published: 18 September 2020 Publication History

Abstract

Limited consideration of users' values in mobile applications (apps) can lead to user disappointments and negative socio-economic consequences. Therefore, it is important to consider values in app development to avoid such adverse effects and to secure the optimum use of apps. With this aim, we conducted a case study to identify the users' desired values that are either reflected or missing in the existing Bangladeshi agriculture mobile apps. We manually analyzed 1522 reviews from 29 existing Bangladeshi agriculture apps in Google Play by following a widely used human values theory, Schwartz's theory of basic human values. Our results show that users of the selected apps have twenty one (21) desired individual values where eleven (11) values are reflected in the apps and ten (10) values are missing. This research provides a basis for the developers to design apps that consider users' values. It also provides a direction on which values they should address while developing apps. Moreover, repeating this research in different domains or societies would result in society-oriented apps that are more sensitive to users' values.

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Cited By

Jiang ZLiu VErne M(2024)Examining the Usefulness of Customer Reviews for Mobile ApplicationsJournal of Database Management10.4018/JDM.34354335:1(1-23)Online publication date: 21-Jun-2024
https://dl.acm.org/doi/10.4018/JDM.343543
Jamieson JYamashita NFoong ERoychoudhury APaiva AAbreu RStorey M(2024)Predicting open source contributor turnover from value-related discussions: An analysis of GitHub issuesProceedings of the IEEE/ACM 46th International Conference on Software Engineering10.1145/3597503.3623340(1-13)Online publication date: 20-May-2024
https://dl.acm.org/doi/10.1145/3597503.3623340
Nurwidyantoro AShahin MChaudron MHussain WShams RPerera HOliver GWhittle J(2022)Human values in software development artefactsInformation and Software Technology10.1016/j.infsof.2021.106731141:COnline publication date: 1-Jan-2022
https://dl.acm.org/doi/10.1016/j.infsof.2021.106731
Show More Cited By

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cover image ACM Conferences

ICSE-SEIS '20: Proceedings of the ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society

June 2020

106 pages

ISBN:9781450371254

DOI:10.1145/3377815

General Chairs:
Gregg Rothermel
North Carolina State University
,
Doo-Hwan Bae
KAIST, South Korea

Copyright © 2020 Owner/Author.

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike International 4.0 License.

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Published: 18 September 2020

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ICSE '20: 42nd International Conference on Software Engineering

June 27 - July 19, 2020

Seoul, South Korea

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Cited By

Jiang ZLiu VErne M(2024)Examining the Usefulness of Customer Reviews for Mobile ApplicationsJournal of Database Management10.4018/JDM.34354335:1(1-23)Online publication date: 21-Jun-2024
https://dl.acm.org/doi/10.4018/JDM.343543
Jamieson JYamashita NFoong ERoychoudhury APaiva AAbreu RStorey M(2024)Predicting open source contributor turnover from value-related discussions: An analysis of GitHub issuesProceedings of the IEEE/ACM 46th International Conference on Software Engineering10.1145/3597503.3623340(1-13)Online publication date: 20-May-2024
https://dl.acm.org/doi/10.1145/3597503.3623340
Nurwidyantoro AShahin MChaudron MHussain WShams RPerera HOliver GWhittle J(2022)Human values in software development artefactsInformation and Software Technology10.1016/j.infsof.2021.106731141:COnline publication date: 1-Jan-2022
https://dl.acm.org/doi/10.1016/j.infsof.2021.106731
Nurwidyantoro AShahin MChaudron MHussain WPerera HShams RWhittle JLanubile F(2021)Towards a Human Values Dashboard for Software DevelopmentProceedings of the 15th ACM / IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM)10.1145/3475716.3475770(1-12)Online publication date: 11-Oct-2021
https://dl.acm.org/doi/10.1145/3475716.3475770
Obie HHussain WXia XGrundy JLi LTurhan BWhittle JShahin MPenzenstadler BPastor O(2021)A first look at human values-violation in app reviewsProceedings of the 43rd International Conference on Software Engineering: Software Engineering in Society10.1109/ICSE-SEIS52602.2021.00012(29-38)Online publication date: 25-May-2021
https://dl.acm.org/doi/10.1109/ICSE-SEIS52602.2021.00012

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