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Value-based requirements engineering: method and experience

Authors:

Alistair SutcliffeAuthors Info & Claims

Requirements Engineering, Volume 23, Issue 4

Pages 443 - 464

https://doi.org/10.1007/s00766-017-0273-y

Published: 01 November 2018 Publication History

Abstract

`Socio-political' issues, such as emotions, values and people's feelings, are often cited as problems in the RE process. A method is described for analysing such issues. The method consists of a taxonomy of stakeholders' values, motivations and emotions (VME), with process guidance for eliciting and analysing these issues for the RE process and design implications. Values are personal attitudes or long-term beliefs which may influence stakeholder functional and non-functional requirements. Motivations are psychological constructs related to personality traits which may be viewed as stakeholders' long-term goals in RE. Emotions are cues to stakeholders' reactions arising from value/motivation conflicts. The method is supported by a website which illustrates the taxonomy with explanations and scenarios describing problems arising from value conflicts, and from poor understanding of stakeholder values. Two method validation studies were undertaken: first, an evaluation of the website and method by novices and RE experts; and second, case study applications of RE value analysis in real-world industrial practice. The method was used by all practitioners, although in different ways, some used it to create an agenda of issues for analysis while others employed the VMEs to interpret stakeholders' views and manage stakeholder negotiations. The validation studies provide evidence for the acceptability of the method for industrial practitioners, illustrating how value-related problems are identified and analysed effectively by the method. The utility of analysing VMEs is compared to other `socio-political issues'-oriented methods in RE and methods which focus on monetized values in product requirements.

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Cited By

Vieira Junior CGonçalves RMalcher PSantos R(2024)Investigating Solutions for Social and Human Factors in Requirements EngineeringProceedings of the XXIII Brazilian Symposium on Software Quality10.1145/3701625.3701677(394-405)Online publication date: 5-Nov-2024
https://dl.acm.org/doi/10.1145/3701625.3701677
Boltz NGetir Yaman SInverardi PDe Lemos RVan Landuyt DZisman ABaresi LMa XPasquale L(2024)Human empowerment in self-adaptive socio-technical systemsProceedings of the 19th International Symposium on Software Engineering for Adaptive and Self-Managing Systems10.1145/3643915.3644082(200-206)Online publication date: 15-Apr-2024
https://dl.acm.org/doi/10.1145/3643915.3644082
Iqbal TTaveter KStrenze THussain WHaggag OMatthews JPiirisild AGraziotin DNolte A(2024)Identification of human values from goal modelsProceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering10.1145/3641822.3641879(24-35)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3641822.3641879
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Published In

cover image Requirements Engineering

Requirements Engineering Volume 23, Issue 4

November 2018

153 pages

ISSN:0947-3602

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Copyright © Copyright © 2018 Springer-Verlag London Ltd., part of Springer Nature.

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Springer-Verlag

Berlin, Heidelberg

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Published: 01 November 2018

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Vieira Junior CGonçalves RMalcher PSantos R(2024)Investigating Solutions for Social and Human Factors in Requirements EngineeringProceedings of the XXIII Brazilian Symposium on Software Quality10.1145/3701625.3701677(394-405)Online publication date: 5-Nov-2024
https://dl.acm.org/doi/10.1145/3701625.3701677
Boltz NGetir Yaman SInverardi PDe Lemos RVan Landuyt DZisman ABaresi LMa XPasquale L(2024)Human empowerment in self-adaptive socio-technical systemsProceedings of the 19th International Symposium on Software Engineering for Adaptive and Self-Managing Systems10.1145/3643915.3644082(200-206)Online publication date: 15-Apr-2024
https://dl.acm.org/doi/10.1145/3643915.3644082
Iqbal TTaveter KStrenze THussain WHaggag OMatthews JPiirisild AGraziotin DNolte A(2024)Identification of human values from goal modelsProceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering10.1145/3641822.3641879(24-35)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3641822.3641879
Raatikainen PPekkola SMäkelä M(2023)Narrativization in Information Systems DevelopmentJournal of Database Management10.4018/JDM.33347135:1(1-30)Online publication date: 7-Nov-2023
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Unkelos-Shpigel NBerencwaig BKas SCoppola RArdito LFraser GLeotta M(2023)Revise That Again: Are You Motivated?Proceedings of the 2nd International Workshop on Gamification in Software Development, Verification, and Validation10.1145/3617553.3617885(6-12)Online publication date: 4-Dec-2023
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Ferrario MWinter E(2023)Applying Human Values Theory to Software Engineering Practice: Lessons and ImplicationsIEEE Transactions on Software Engineering10.1109/TSE.2022.317008749:3(973-990)Online publication date: 1-Mar-2023
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Bennaceur AHassett DNuseibeh BZisman AHoda RSerebrenik A(2023)Values@Runtime: An Adaptive Framework for Operationalising ValuesProceedings of the 45th International Conference on Software Engineering: Software Engineering in Society10.1109/ICSE-SEIS58686.2023.00024(175-179)Online publication date: 17-May-2023
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Shams RShahin MOliver GPerera HWhittle JNurwidyantoro AHussain W(2023)Investigating end-users’ values in agriculture mobile applications developmentJournal of Systems and Software10.1016/j.jss.2023.111648200:COnline publication date: 1-Jun-2023
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Sutcliffe ABencomo NDarby APaucar LSawyer P(2023)To download or not to download the Covid-19 Track and Trace App? What is more influential in users’ minds?International Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103140180:COnline publication date: 1-Dec-2023
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Nurwidyantoro AShahin MChaudron MHussain WPerera HShams RWhittle J(2023)Integrating human values in software development using a human values dashboardEmpirical Software Engineering10.1007/s10664-023-10305-y28:3Online publication date: 18-Apr-2023
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