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Designing Trans Technology: Defining Challenges and Envisioning Community-Centered Solutions

Published: 23 April 2020 Publication History

Abstract

Transgender and non-binary people face substantial challenges in the world, ranging from social inequities and discrimination to lack of access to resources. Though technology cannot fully solve these problems, technological solutions may help to address some of the challenges trans people and communities face. We conducted a series of participatory design sessions (total N = 21 participants) to understand trans people's most pressing challenges and to involve this population in the design process. We detail four types of technologies trans people envision: technologies for changing bodies, technologies for changing appearances / gender expressions, technologies for safety, and technologies for finding resources. We found that centering trans people in the design process enabled inclusive technology design that primarily focused on sharing community resources and prioritized connection between community members.

Supplementary Material

MP4 File (a540-haimson-presentation.mp4)

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cover image ACM Conferences
CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
April 2020
10688 pages
ISBN:9781450367080
DOI:10.1145/3313831
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Published: 23 April 2020

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  1. community
  2. lgbtq+
  3. non-binary
  4. participatory design
  5. resources
  6. safety
  7. technology design
  8. transgender

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Cited By

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  • (2024)Paradoxes of Openness: Trans Experiences in Open Source SoftwareProceedings of the ACM on Human-Computer Interaction10.1145/36870478:CSCW2(1-24)Online publication date: 8-Nov-2024
  • (2024)'Better than Google': Information Activism for LGBTQ+ Young Adults in a Rural CommunityProceedings of the ACM on Human-Computer Interaction10.1145/36869918:CSCW2(1-29)Online publication date: 8-Nov-2024
  • (2024)Extended Reality Trans Technologies: Bridging Digital and Physical Worlds to Support Transgender PeopleProceedings of the ACM on Human-Computer Interaction10.1145/36869728:CSCW2(1-27)Online publication date: 8-Nov-2024
  • (2024)Safer Algorithmically-Mediated Offline Introductions: Harms and Protective BehaviorsProceedings of the ACM on Human-Computer Interaction10.1145/36869488:CSCW2(1-43)Online publication date: 8-Nov-2024
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  • (2024)"What is Safety?": Building Bridges Across Approaches to Digital Risks and HarmsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681824(736-739)Online publication date: 11-Nov-2024
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