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Safe Spaces and Safe Places: Unpacking Technology-Mediated Experiences of Safety and Harm with Transgender People

Published: 01 November 2018 Publication History

Abstract

Transgender individuals in the United States face significant threats to interpersonal safety; however, there has as yet been relatively little research in the HCI and CSCW communities to document transgender individuals' experiences of technology-mediated safety and harm. In this study, we interviewed 12 transgender and non-binary individuals to understand how they find, create, and navigate safe spaces using technology. Managing safety was a universal concern for our transgender participants, and they experienced complex manifestations of harm through technology. We found that harmful experiences for trans users could arise as targeted or incidental affronts, as sourced from outsiders or insiders, and as directed against individuals or entire communities. Notably, some violations implicated technology design, while others tapped broader social dynamics. Reading our findings through the notions of 'space" and 'place," we unpack challenges and opportunities for building safer futures with transfolk, other vulnerable users, and their allies.

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    cover image Proceedings of the ACM on Human-Computer Interaction
    Proceedings of the ACM on Human-Computer Interaction  Volume 2, Issue CSCW
    November 2018
    4104 pages
    EISSN:2573-0142
    DOI:10.1145/3290265
    Issue’s Table of Contents
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    Published: 01 November 2018
    Published in PACMHCI Volume 2, Issue CSCW

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    Author Tags

    1. gender identity
    2. harm
    3. intersectionality.
    4. lgbtq
    5. place
    6. safe space
    7. transgender

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