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Designing Clinical AAC Tablet Applications with Adults who have Mild Intellectual Disabilities

Published: 23 April 2020 Publication History

Abstract

Patients with mild intellectual disabilities (ID) face significant communication barriers within primary care services. This has a detrimental effect on the quality of treatment being provided, meaning the consultation process could benefit from augmentative and alternative communication (AAC) technologies. However, little research has been conducted in this area beyond that of paper-based aids. We address this by extracting design requirements for a clinical AAC tablet application from n=10 adults with mild ID. Our results show that such technologies can promote communication between general practitioners (GPs) and patients with mild ID by extracting symptoms in advance of the consultation via an accessible questionnaire. These symptoms act as a referent and assist in raising the awareness of conditions commonly overlooked by GPs. Furthermore, the application can support people with ID in identifying and accessing healthcare services. Finally, the participants identified 6 key factors that affect the clarity of medical images.

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cover image ACM Conferences
CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
April 2020
10688 pages
ISBN:9781450367080
DOI:10.1145/3313831
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 23 April 2020

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  1. accessibility
  2. augmentative and alternative communication
  3. intellectual disabilities
  4. mobile applications
  5. primary health care

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  • (2024)HoloAAC: A Mixed Reality AAC Application for People with Expressive Language DifficultiesVirtual, Augmented and Mixed Reality10.1007/978-3-031-61047-9_20(304-324)Online publication date: 29-Jun-2024
  • (2023)Development and Evaluation of eHealth Services Regarding Accessibility: Scoping Literature ReviewJournal of Medical Internet Research10.2196/4511825(e45118)Online publication date: 17-Aug-2023
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