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Mi Casa es su Casa? Examining Airbnb Hospitality Exchange Practices in a Developing Economy

Authors:

Salvador Ruiz-Correa,

Itzia Ruiz-Correa,

Carlo Olmos-Carrillo,

Fatima Alba Rendón-Huerta,

Beatriz Ramirez-Salazar,

Laurent Son Nguyen,

Daniel Gatica-PerezAuthors Info & Claims

ACM Transactions on Social Computing, Volume 2, Issue 1

Article No.: 2, Pages 1 - 24

https://doi.org/10.1145/3299817

Published: 06 February 2019 Publication History

Abstract

We present a study involving twenty in-depth, semi-structured interviews, a street survey, and online data to understand Airbnb hospitality exchange practices in the context of a developing country. As case studies, we investigate Airbnb practices of both hosts and guests in two tourist venues in Mexico -- the eighth most visited country worldwide. The analysis of the data revealed that Airbnb practices in Mexico have some similarities but also important differences with those previously reported in the literature. We found (1) that money is the main motivation for hosts to participate in Airbnb and that the earned money contributes significantly to the overall income of hosts; (2) that traditions that permeate the Mexican culture motivate hosts to engage in more personal hospitality experiences; (3) that Airbnb host practices lead to the creation of informal jobs that support the local community; and (4) that Airbnb local guests suggest that the lack of contextual information (i.e., the characteristics of the neighborhood where the accommodation is located) is a problem when renting in Mexico owing to safety issues.

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Cited By

von Richthofen G(2022)Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing EconomyFrontiers in Psychology10.3389/fpsyg.2022.80210113Online publication date: 16-Mar-2022
https://doi.org/10.3389/fpsyg.2022.802101
Stewart R(2022)Authenticity for Rent? Airbnb Hosts and the Commodification of Urban DisplacementProceedings of the ACM on Human-Computer Interaction10.1145/35555946:CSCW2(1-28)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555594
Taylor JDantu RWells T(2022)Promoting Guest Satisfaction: Digital Platforms as a Means to Encourage Economic Development in HospitalityInternational Journal of Hospitality & Tourism Administration10.1080/15256480.2022.2114974(1-30)Online publication date: 21-Aug-2022
https://doi.org/10.1080/15256480.2022.2114974
Show More Cited By

Index Terms

Mi Casa es su Casa? Examining Airbnb Hospitality Exchange Practices in a Developing Economy
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing design and evaluation methods
      1. Ethnographic studies

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Monetizing Network Hospitality: Hospitality and Sociability in the Context of Airbnb
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Published In

cover image ACM Transactions on Social Computing

ACM Transactions on Social Computing Volume 2, Issue 1

March 2019

105 pages

EISSN:2469-7826

DOI:10.1145/3309716

Editor:
Kevin Crowston
Syracuse University, USA

Issue’s Table of Contents

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 February 2019

Accepted: 01 July 2018

Revised: 01 May 2018

Received: 01 May 2017

Published in TSC Volume 2, Issue 1

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EPFL-UNIL program on Cross-Disciplinary Research on Science and Society (CROSS) through the Mi Casa es su Casa project

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Cited By

von Richthofen G(2022)Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing EconomyFrontiers in Psychology10.3389/fpsyg.2022.80210113Online publication date: 16-Mar-2022
https://doi.org/10.3389/fpsyg.2022.802101
Stewart R(2022)Authenticity for Rent? Airbnb Hosts and the Commodification of Urban DisplacementProceedings of the ACM on Human-Computer Interaction10.1145/35555946:CSCW2(1-28)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555594
Taylor JDantu RWells T(2022)Promoting Guest Satisfaction: Digital Platforms as a Means to Encourage Economic Development in HospitalityInternational Journal of Hospitality & Tourism Administration10.1080/15256480.2022.2114974(1-30)Online publication date: 21-Aug-2022
https://doi.org/10.1080/15256480.2022.2114974
Tian Z(2021)Use Python Data Analysis to Gain Insights from Airbnb HostsAdvances in Mathematical Physics10.1155/2021/10798502021(1-10)Online publication date: 6-Oct-2021
https://doi.org/10.1155/2021/1079850
Mannan MPek S(2021)Solidarity in the Sharing Economy: The Role of Platform Cooperatives at the Base of the PyramidSharing Economy at the Base of the Pyramid10.1007/978-981-16-2414-8_11(249-279)Online publication date: 21-Aug-2021
https://doi.org/10.1007/978-981-16-2414-8_11
Holikatti MJhaver SKumar N(2019)Learning to Airbnb by Engaging in Online Communities of PracticeProceedings of the ACM on Human-Computer Interaction10.1145/33593303:CSCW(1-19)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359330
Adamiak C(2019)Current state and development of Airbnb accommodation offer in 167 countriesCurrent Issues in Tourism10.1080/13683500.2019.169675825:19(3131-3149)Online publication date: 4-Dec-2019
https://doi.org/10.1080/13683500.2019.1696758

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