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Facebook in Venezuela: Understanding Solidarity Economies in Low-Trust Environments

Authors:

Hayley I. Evans,

Marisol Wong-Villacres,

Rosa I. Arriaga,

Michaelanne Dye,

Amy BruckmanAuthors Info & Claims

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

Paper No.: 228, Pages 1 - 12

https://doi.org/10.1145/3173574.3173802

Published: 21 April 2018 Publication History

Abstract

Since 2014, Venezuela has experienced severe economic crisis, including scarcity of basic necessities such as food and medicine. This has resulted in over-priced goods, scams, and other forms of economic abuse. We present an investigation of Venezuelans' efforts to form an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups, individuals can barter for items at fair prices. We highlight group practices and design features of Facebook Groups which support solidarity or anti-solidarity behaviors. We conclude by leveraging design principles for online communities presented by Kollock to present strategies to design more effective SEs in environments of low trust.

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Cited By

Jaimes Rodriguez IPetterson ADoggett OChandra P(2024)El costo de la independencia: Latino house-cleaners in Technology-Mediated Labour MarketsProceedings of the ACM on Human-Computer Interaction10.1145/36869998:CSCW2(1-32)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686999
Chordia IBaltaxe-Admony LBoone ASheehan ADombrowski LLe Dantec CRingland KSmith A(2024)Social Justice in HCI: A Systematic Literature ReviewProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642704(1-33)Online publication date: 11-May-2024
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Alvarado Garcia AWong-Villacres MHernández BLe Dantec C(2024)Bitacora: A Toolkit for Supporting NonProfits to Critically Reflect on Social Media Data UseProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642673(1-29)Online publication date: 11-May-2024
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Index Terms

Facebook in Venezuela: Understanding Solidarity Economies in Low-Trust Environments
1. Applied computing
  1. Electronic commerce
2. Social and professional topics
  1. Computing / technology policy

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cover image ACM Conferences

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

April 2018

8489 pages

ISBN:9781450356206

DOI:10.1145/3173574

General Chairs:
Regan Mandryk
University of Saskatchewan, Canada
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Mark Hancock
University of Waterloo, Canada
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Brunel University London, UK
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University College London, UK

Copyright © 2018 ACM.

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Published: 21 April 2018

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Cited By

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https://dl.acm.org/doi/10.1145/3686999
Chordia IBaltaxe-Admony LBoone ASheehan ADombrowski LLe Dantec CRingland KSmith A(2024)Social Justice in HCI: A Systematic Literature ReviewProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642704(1-33)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642704
Alvarado Garcia AWong-Villacres MHernández BLe Dantec C(2024)Bitacora: A Toolkit for Supporting NonProfits to Critically Reflect on Social Media Data UseProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642673(1-29)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642673
Mokhberi AHuang YHumbert GObada-Obieh BMehrabi Koushki MBeznosov K(2024)Trust, Privacy, and Safety Factors Associated with Decision Making in P2P Markets Based on Social Networks: A Case Study of Facebook Marketplace in USA and CanadaProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641966(1-25)Online publication date: 11-May-2024
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Caliskan KMacKenzie DCallon M(2024)Stacked economization: a research program for the study of platformsJournal of Cultural Economy10.1080/17530350.2024.2423687(1-28)Online publication date: 12-Dec-2024
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Hsiao JDarling SDillahunt T(2023)How Recent Migrants Develop Trust Through Community Commerce: The Emergence of Sociotechnical AdaptationProceedings of the ACM on Human-Computer Interaction10.1145/35796117:CSCW1(1-24)Online publication date: 16-Apr-2023
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