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A Scoping Review of Heuristics in Videos Games Research: Definitions, Development, Application, and Operationalisation

Authors:

Penny Sweetser,

Mahsuum DaiianiAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 7, Issue CHI PLAY

Article No.: 389, Pages 402 - 424

https://doi.org/10.1145/3611035

Published: 04 October 2023 Publication History

Abstract

Heuristics present a cheap and effective way of evaluating usability. However, in video games, evaluating unique player experiences that are dependent on individual preferences and abilities presents a challenge that goes beyond usability. Video games are more than just functional software, so games heuristics have been adapted to help examine functionality and experience. This paper reports on how papers published in the ACM Digital Library between 2012 and 2022 develop and apply heuristics in video games research. We found that heuristics are often used outside their intended purpose of being used in an expert evaluation. Instead, they are used as survey instruments, interview guides, codes for thematic analysis, and as design guidelines. This research contributes to HCI and video games research by distinguishing the terms design guidelines and design principles from heuristics. We make recommendations for researchers around developing heuristics and conducting video game heuristic evaluations. We propose a method for operationalising heuristics and make recommendations for the implementation of heuristics to improve the quality of video game heuristic reviews.

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Cited By

Moilanen MIivari NArhippainen LLanamäki A(2024)Guidelines for Disc Golf Applications and Design Principles for SportsHCI: A Human-Centered ApproachProceedings of the International Conference on Mobile and Ubiquitous Multimedia10.1145/3701571.3701584(396-411)Online publication date: 1-Dec-2024
https://dl.acm.org/doi/10.1145/3701571.3701584
Sweetser POzdowska A(2024)GameFlow Affordances: Towards a Tool for Designing Gameful ExperiencesExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650887(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650887
Iyer RNdulue CMeier SOrji R(2024)Smartphone Games Heuristics (SmGH) – Towards a Standard Set of Platform-Centric Heuristic for Smartphone Games EvaluationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2356911(1-22)Online publication date: 11-Jun-2024
https://doi.org/10.1080/10447318.2024.2356911

Index Terms

A Scoping Review of Heuristics in Videos Games Research: Definitions, Development, Application, and Operationalisation
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. Heuristic evaluations
2. Software and its engineering
  1. Software organization and properties
    1. Contextual software domains
      1. Virtual worlds software
        Interactive games

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 7, Issue CHI PLAY

November 2023

1360 pages

EISSN:2573-0142

DOI:10.1145/3554313

Editor:
Jeffrey Nichols
Apple, USA

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This work is licensed under a Creative Commons Attribution 4.0 International License.

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Association for Computing Machinery

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Published: 04 October 2023

Published in PACMHCI Volume 7, Issue CHI PLAY

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Cited By

Moilanen MIivari NArhippainen LLanamäki A(2024)Guidelines for Disc Golf Applications and Design Principles for SportsHCI: A Human-Centered ApproachProceedings of the International Conference on Mobile and Ubiquitous Multimedia10.1145/3701571.3701584(396-411)Online publication date: 1-Dec-2024
https://dl.acm.org/doi/10.1145/3701571.3701584
Sweetser POzdowska A(2024)GameFlow Affordances: Towards a Tool for Designing Gameful ExperiencesExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650887(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3650887
Iyer RNdulue CMeier SOrji R(2024)Smartphone Games Heuristics (SmGH) – Towards a Standard Set of Platform-Centric Heuristic for Smartphone Games EvaluationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2356911(1-22)Online publication date: 11-Jun-2024
https://doi.org/10.1080/10447318.2024.2356911

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